# GuestWisely Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about GuestWisely Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more. Source: https://www.capterra.com/p/117297/365villas --- # GuestWisely Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GuestWisely ## What is GuestWisely? GuestWisely is an all-in-one property management software provider trusted in over 60 countries worldwide. Built for professional property managers managing 10+ properties, GuestWisely centralizes every layer of operations while elevating the delivery of exceptional guest experiences, all powered by a unified tech stack spanning reservation management, guest communication, integrated website solutions, and more. Beyond operational excellence, GuestWisely also enables seamless connectivity to industry-leading OTAs, driving consistent global expansion for property managers to scale without overhead. ## What is GuestWisely used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)[Channel Management](https://www.capterra.com/channel-management-software/) Recognitions Shortlist Overall rating Based on 190 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 2% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Real Estate Property Management / 2026 - Property Management / 2025 - Vacation Rental / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## GuestWisely alternatives [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (628)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.9 (264)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (99)](https://www.capterra.com/p/134175/CiiRUS/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/117297/365villas/alternatives/) ## FAQs about GuestWisely Overview ### What problems does GuestWisely solve? GuestWisely solves scattered reservation management, double bookings, manual guest communication, and owner reporting headaches by centralizing calendars, bookings, pricing, payments, and expense tracking in one system. Vacation rental managers, short-stay hosts, owner relations teams, and operations staff benefit most by reducing admin work, improving visibility across properties, and keeping guest journeys consistent. Answer based on 161 reviews Overview ### Which roles and teams benefit most from GuestWisely? GuestWisely is most used by property owners, founders, and executive leaders who oversee hospitality operations and need visibility into bookings, guest communication, and business performance. Property, reservations, rental, and operations managers rely on it to streamline daily workflows, coordinate teams, manage availability, and improve the guest experience. Answer based on 161 reviews Overview ### What company size and industries is GuestWisely built for? GuestWisely is built for small hospitality businesses, with 99% of reviewers from small businesses and 52% in Hospitality. It serves professional property managers with an all-in-one platform, and reviewer mix also shows strong fit for Real Estate at 24% and Leisure, Travel & Tourism at 15%. Answer based on 186 reviews Features and Usability ### What are the key features of GuestWisely? GuestWisely includes core vacation rental features like booking and reservations management, a centralized calendar, channel management, and property management for multi-property operations. Differentiating capabilities include automated email templates and workflow automation, owner statements and accounting tools, plus website integration for direct bookings and guest communications. Answer based on 89 reviews Overview ### Is GuestWisely good for vacation rental management? GuestWisely works well for vacation rental management by combining reservations, owner reporting, guest messaging, website booking, and channel syncing in one system. Short-term rental managers, hosts, and small agencies often value the centralized setup and training, while some note setup complexity, timing gaps, or limits in certain regional integrations and niche workflows. Answer based on 50 reviews Integrations ### Which third-party tools and platforms does GuestWisely integrate with? GuestWisely integrates with Rentals United, PriceLabs, Breezeway, and Chekin App, with reviewer-confirmed connections focused on channel management, pricing, housekeeping, and traveler registration. It also supports over 40 integrations from its catalog, including Adyen, Mailchimp, Beyond, Amazon Pay, Google Pay, and Enso Connect. Answer based on 20 reviews Getting Started and Support ### How easy is it to onboard and train a team on GuestWisely? GuestWisely is generally quick to learn for day-to-day users, especially with live online training, webinars, videos, and documentation. Reviewers say patient guided sessions help small teams and nontechnical users get productive fast, while admins or teams handling setup, channels, and advanced features usually need more time because the system is broad. Answer based on 36 reviews Getting Started and Support ### What customer support options does GuestWisely offer, and how do users rate the experience? GuestWisely offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as responsive, patient, and helpful during onboarding, training, and issue resolution, though some report slower technical replies, inconsistent service quality, and occasional frustration around weekend or urgent assistance. Answer based on 89 reviews Features and Usability ### How well does GuestWisely handle bookings and reservations? GuestWisely keeps booking and reservation work organized across direct websites, calendars, templates, and channel connections. Property managers, small rental teams, and multi-property operators often find daily booking tasks easier to track, though some mention a learning curve, extra paid options, occasional channel issues, and a tab-heavy interface. Answer based on 59 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reservations Management 4.9 (47) 74.47% of 47 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event For Vacation Rentals 4.9 (34) 70.59% of 34 reviewers that rated this feature as important or highly important Designed for vacation rentals Calendar Management 4.7 (29) 75.86% of 29 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Payment Processing 4.5 (28) 64.29% of 28 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Guest Communications 4.7 (26) 76.92% of 26 reviewers that rated this feature as important or highly important Communicate with guests directly within the system Accounting 4.4 (25) 68.00% of 25 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. GuestWisely 93 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage various distribution channels, build relations with channel partners, and track their performance Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Accept and process credit card transactions Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Electronic signing method that validates the authenticity and integrity of a digital document Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Pre-made examples and templates for emails Monitor and record expenses such as purchases or charges incurred Public or private sharing of digital files such as documents, audio/video, images, and more Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization To be used by the hospitality industry Designed for vacation rentals Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment Communicate with guests directly within the system Capture guest experience at a granular level and utilize data to deliver tailored services Monitoring & logging of information related to guests' activities, preferences & interactions within hotels, resorts, or events Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Organize, prioritize, and manage incoming communications Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Allows the calculation of fees for late rent payments Store information about leads or contacts and track, manage and nurture them throughout the sales process Monitor the process of lease agreements Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Automate workflows and trigger campaigns based on customer actions Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding Access software remotely via mobile devices Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and handle various international currencies Manage and support multiple locations More than one location Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room Book meetings and appointments through a website or digital platform Accept and process online payment transactions Track payments that have not been paid by due date, leading to late fees, cash flow disruptions or penalties Portal for property owners to manage property listings, upload documents, track payments and generate reports Report showing financial balance at the beginning and the end of the period, along with activity Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Centralized database to track details of properties (including lease, tenant, and owner information) Add, view, and edit details of all properties managed by an agency that are available for sale or rent Track/optimize rates in relation to usage Ratings/Reviews Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants Streamline, automate and manage the rental of properties, facilities, assets, or equipment Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Monitor sales and make necessary adjustment in order to increase demand and revenue Search and filter data across systems to locate required information by entering keywords or certain criteria Length of rental Create, manage and track all task activities and progression Implementation of various strategies to manage tax obligations via planning and maintaining compliance Create, save, and re-purpose templates for emails, forms, etc. Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Handle activities like room booking, rent processing, lease agreement management, and client communication Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage, record and track all business exchanges in form of money and its related interactions in the system Keep track of vacant properties Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Built-in website builder or integration with third-party site Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (172) 4.6 Based on 172 reviews ## Pricing Value for money 4.6 (159) Value for money 4.6 (159) 4.6 Based on 159 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Divi](https://www.capterra.com/p/201958/Divi/)[ Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (180) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (180) 4.8 Based on 180 reviews ## User reviews Overall rating 4.7 Based on 190 reviews Filter by rating 5(148) 4(36) 3(3) 2(1) 1(2) Mentioned topic Sorted by most recent ST Sacha T. Operations Manager Real Estate ### "Great PMS. All in one solution for all your str management needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 Pros Great pms with seamless integration to all major channels. User friendly and amazing support when needed Cons Lack of user definable reports for items such as amenities, property settings, etc.. Having these reports would benefit in efficiency and useability Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM LIRIA M. CEO Hospitality ### "Un socio tecnológico estratégico de confianza" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 Nos hemos sentidos muy cómodos con su uso desde el principio, además el personal profesional de asistencia nos acompaña en todo momento y se adapta a nuestras necesidades. Gran experiencia de implementación y acompañamiento, colaboración productiva. Pros Muy satisfechos con todos los aspectos, gestión de reservas, atención y resolución ante problemas, plataforma segura y la relación calidad-precio es aceptable. Potente, flexible y con excelente soporte que evoluciona junto a nuestro negocio con un equipo de respaldo excepcional. Cons Las sincronizaciones que en ocasiones dan errores, o no recogen cambios de las plataformas origen. Como cualquier plataforma en constante evolución, hay funcionalidades que requieren atención para mejorar la experiencia del usuario. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DA Darrell and Andrina D. Property managers- vacation rental services Hospitality ### "Excellent, highly recommended to property managers" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 14, 2026 The best tool for property managers, can’t imagine doing without. All in one, software, website, finance, great support team. Pros The best tool for Booking and reservation management and accounting. The team is knowledgeable, profesional and friendly. Cons There is still lots of features that we are not using to it’s max potential. More opportunities for training. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Marcia P. Office Manager Hospitality ### "Supportive Team and Strong Partnership" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 12, 2026 We are big fans of GuestWisely and look forward to continuing our partnership with them for many years! Pros We always feel heard and supported by the team at GuestWisely. While we admittedly do not yet use the software to its full potential, we are gradually implementing the features that best fit our business needs. We are especially impressed by their commitment to customer service, including taking the time to visit our office in person. Their support and personal approach have made a positive impact on our experience. Cons The report writer is somewhat convoluted for our needs, but we are gradually learning how to make better use of its features. Switched from [CiiRUS](https://www.capterra.com/p/134175/CiiRUS/) Ciirus dropped our subscription for exclusive rights to another business Alternatives considered [Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reasons for choosing GuestWisely Did not like the feel of Lodgify. The price was also higher. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Alex C. Managing Director Hospitality ### "Great Value for Money and Outstanding Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 10, 2026 GuestWisely has been a fantastic solution for our property management business. We currently use it to manage around 400 properties, and it has helped us streamline our operations significantly. GuestWisely has been a key part of helping us scale our business efficiently. I would highly recommend it to any property manager looking for a reliable platform with excellent support and strong value for money. Pros One of the biggest advantages of Guestwisely is the value for money. The platform offers a comprehensive set of features that allow us to efficiently manage bookings, reservations, guest communication, and day-to-day operations without the high costs associated with many other systems. The booking and reservation management is seamless. Everything is centralized, easy to navigate, and reliable, which is essential when handling a large portfolio of properties. The automation and workflow tools save our team a considerable amount of time and help reduce errors. The other thing that sets GuestWisely apart is their customer support. The support team is responsive, knowledgeable, and always willing to help. Whenever we have questions or need assistance, we receive prompt and effective support, giving us confidence that we're backed by a team that genuinely cares about our success. Cons While GuestWisely integrates with many of the major booking channels, there are still a few important platforms, such as Google Vacation Rentals and Homes & Villas by Marriott Bonvoy, that do not yet have direct integrations. For property managers looking to maximize distribution, having these connections available would be a valuable addition. That said, we understand these integrations may be on the product roadmap, and we're excited to see the platform continue expanding its channel partnerships. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GD Giuseppe D. CFO Hospitality ### "5 stars review all the way!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2026 Overall, we are extremely pleased with the features and functionality that GuestWisely provides. The onboarding experience was excellent, thanks to \[sensitive content hidden\], who demonstrated exceptional knowledge of the PMS and answered every question promptly, thoroughly, and professionally. She also took the time to understand our specific needs and consistently recommended effective solutions and best practices, helping us configure the system in the most efficient way for our business. Pros What I like most about the system is how intuitive and user-friendly it is. The setup process provides numerous customization options, making it easy to configure the platform to fit your unique requirements and workflow. Also found no bugs or issues. Cons Overall, the platform meets our needs very well. The only enhancement I would suggest is adding integration with Guardian Insurance for rental damage protection insurance, which would make the process even more seamless for our team. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) [Escapia](https://www.capterra.com/p/134081/Escapia/) [Guesty](https://www.capterra.com/p/159377/Guesty/) [ThinkReservations](https://www.capterra.com/p/182891/ThinkReservations/) Reasons for choosing GuestWisely Better fit for our needs and more user friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IS Ivana S. Reservation Manager Real Estate ### "Reservation manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 4, 2026 Pros User-friendly interface and efficient tools managing reservations; predefined reports are very useful. Cons I don’t like that every time I try to open a function or reservation, it opens a new tab.That makes it confusing sometimes when I’m reviewing multiple reservations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TU Tamra U. Property Management and Vacation Rentals Accounting ### "Highly satisfied with GuestWisely" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2026 Our overall experience with GuestWisely has been excellent. The platform is modern, reliable, and has made managing bookings, pricing, and commissions so much more organized and stress free for our business. What truly stood out was the hands on training with Hind, she was and is incredibly knowledgeable, patient, and supportive, taking time to explain everything clearly and making sure we felt confident using the system. We felt guided every step of the way, not rushed, and very supported. GuestWisely has been a game changer for us, and we're extremely happy with both the software and the whole team behind it. Pros We love how GuestWisely simplifies our daily operations. From inquiries to confirmed bookings, everything flows smoothly and saves us a lot of time. Cons We havn't encountered anything we dislike so far . We havn't encountered anything we dislike so far. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Quickbooks did not have the features needed for proper property management and vacation rentals. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Marc L. Property manager Consumer Services ### "A wonderful experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2025 I had an excellent experience! In less than a month, I accomplished a lot and I am almost ready to launch the business. Thank you \[sensitive content hidden\] ! Pros What I appreciated the most was, above all, the availability. I was always able to schedule an appointment within the same week. I really appreciated that the meetings lasted an hour, which is very generous compared to other platforms that sometimes offer only 15 to 30 minutes. I appreciated the professionalism of the people who supported me throughout this process and the time they devoted to me. Often, the meetings went a little beyond the scheduled time, and they always stayed with me a bit longer to answer my questions. I received exemplary support—better than I could have imagined. Guestwisely is a complex platform, but thanks to all the meetings I was able to attend, I managed to gain a good understanding of how it works. I also appreciated the respect I was shown. Since English is not my first language and I am new to managing rental chalets, I didn’t always understand things right away, but the people who supported me were always very respectful and patient with me. In short, thank you very much—this is a truly wonderful company! Cons Almost nothing! Perhaps the complexity of the platform and the website at the beginning, or the fact that several option require payment. Aside from that, I have nothing to say. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AV Alex v. CEO Real Estate ### "Unkompetenter Support und Hot Sales" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 23, 2025 Nach einem Verlust von 2 Monaten Off Market ... durch technischen integrationsfehler, keine Entschuldigung und Entschädigung. Es gibt viel bessere OTA Channel Manager. Das Tool selber wäre ok, doch das Team und Support Team 1 von 10. Pros Gute Vision doch aufgrund der Komplexität verstehen die GuestWisely die eigene Software Anwendung nicht. Cons Schlechter Support und Kompetenz zur Anwendung von 365Villas oder Guest Wisely ... sind gut im Verkauf von Services doch absolut unverständliche Einführung und Support - MailSpam mit News - no Competencies and implementation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/117297/365villas/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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