Best For

Property managers of all sizes anywhere in the short-stay and vacation rental market.

Product Details

Work less and make more with 365villas, the only comprehensive Property Management Software platform that is modern, easy to use and cost-effective. Our new 3.0 release offers the industry's most intuitive user experience. Instant access. No transaction fees. No start-up fees. Training and support are free. Flexibly choose only the features you need. We also offer leading website, channel management and payment solutions. Get up and running faster than with the competition.

Contact Details

365villas.com

http://www.365villas.com

Founded in 2010

Located in United Kingdom

365villas Pricing Overview

365villas pricing starts at $69.00 per month.There is not a free version of 365villas.365villas does offer a free trial.See additional pricing details for 365villas below.

Starting Price

  • $69.00/month
  • No transaction fees, no start-up fees, no training fees. No hidden fees.

Free Trial

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Online

365villas Features

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

365villas Reviews

Showing 5 of 122 reviews
Overall
4.7/5
Ease of Use
4.6/5
Customer Service
4.7/5
Peter G.
Operations
Real Estate, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 29, 2019

“365villas Fits Like A Glove. Look no further. ”

OverallWe are an owner-operated portfolio of branded properties. Prior to selecting 365villas, we expected to triple our growth in 2020. We will far exceed these growth goals. 365villas is strategically and operationally foundational to our growth strategy. We are now planning to acquire 2 to 3x more properties over the business goals for 2020.
Pros I typically do write reviews. They earned this excellent review. On a scale of 0-10 stars. 1. The People at 365. 12 stars. 2. Intuitive ease of use. 12 stars. 3. Functionality. 9.5 stars. 4. API Integration. 13 stars. 5. 3rd Party Partners. 12 stars. My wife and I knew nothing about on-boarding an enterprise software system. I barely use MS Office. We dove in and started learning. Put the time in. Don't gloss over anything. Learn it in the order they direct you to learn it. Don't skip ahead. Decide to be a power user. Every day we reach a new milestone. Every day our business gets smarter. Easier to operate. We were closing bookings a week I believe. This was less than 15 days ago. We are not power users...yet. However... at every daily milestone we get so excited thinking we might be. Haha.
ConsTo articulate what I like least about the 365villas would not be of value to your purchase decision. They are tiny nits.
Reviewer Source 
Source: Capterra
October 29, 2019
Chris K.
Director
Leisure, Travel & Tourism, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
October 5, 2019

“Reliable and easy to use”

OverallIt's been a very positive experience using 365villas for the last three years. We started off managing just two properties and have expanded to now have 19. Our individual owners all seem happy with the clarity and accuracy of the monthly reporting and, as holiday home managers, we are confident that the software will still be a good fit for us as we continue to grow.
ProsI really like the booking calendar and guest information interface that is easy to use and visual from all devices when I'm away from the office. From a financial control point of view, it's great to be able to open up a guest's profile and see all the expenses and details in one place, plus be able to add guest and owner charges in a clear and logical way. Great that you can also set up default expenses to appear automatically without having to manually add them each time. Lots of time-saving options with this software that has been carefully designed.
ConsMy least favourite part of the software is the way it generates an owner statement without the name of the property on it. This may not be an issue for users with one or two houses, but we manage close to 20 properties and it takes extra time for us to rename each downloaded file.
Reviewer Source 
Source: Capterra
October 5, 2019
Jim E.
Managing Partner
Hospitality, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 16, 2019

“Short term Vacation Rental Property Management Software Solution”

OverallBottom line - We have about 9 months experience with the team and product. While the learning curve has been significant, I wouldn't change my decision to go with 365Villas. Modular and scalable pricing of a full functionality product like this is rare. Your not going to find something better if your business is young, small but is going to grow. A key learning - While I'm a computer and software expert, my partners are not. The business and product is complex so there is a need for a product subject matter expert. That's me. Don't make the mistake of not having/growing one of your own.
ProsMaybe the most important thing I can provide a reader are my credentials - I'm a EE/CS and Harvard Business School grad with 30 years of experience as VP of Engineering of both small and large Silicon Valley Computer companies. I have spent the last 10 years developing software on my own, aka writing my own code. Managing a family owned Vacation Rental Property business is my third career. Pluses - the product is quite modular and the only product in the market place that is priced that way. This is not an easy thing to do as a developer, so I'm impressed to start off. This modularity allows a small family firm like ours to add features as we develop the skills to make use of them, aka we don't pay for things we don't use until we are ready. As a developer myself, I've come to know the support group. They have been exceptional. Product Quality is very good and getting better as feedback from users like me helps improve the product. Breadth of Functionality - The developers are regularly introducing features that continue to flesh out the functionality of the product.
ConsTraining materials - there is quite a bit of written and hands-on training material available, but the learning curve is still quite steep. Having an exceptional and responsive Support team has been instrumental in supplementing the available materials as we learn. No Mobile version. You have to use a computer. It is my understanding that the introduction of a mobile client is imminent. Responding to Guests in a timely fashion is a key part about this business. One is not always in front of ones computer.
Reviewer Source 
Source: Capterra
September 16, 2019
Ciara A.
Sales and Marketing
Leisure, Travel & Tourism, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 3, 2019

“Excellent vacation rental software! ”

OverallWe work with 365Villas every day, allowing us an outstanding connection with Aribnb, Bookingcom, HomeAway and many other OTA's and channel manager. Extremely easy to use with different business models and accounts. A full vacation rental business manager in one place. From business website with all properties and details, project manager software, customer relationship management: external and internal bookings, housekeeping, check in, up-sales, marketing, payments, refunds and other. This software has improved over the time with our feedback and observations, is gratifying how 365 Villas team takes into consideration our user experiences and observations making our business better. It's a highly recommended tool for hoteliers, vacation rental host, serviced apartments, property managers and hostels.
Pros- Easy to use - Excellent connections with the OTA's and website - Every update and software improvement make your day to day business easy to manage - Time saver during booking, cancelations, changes and other - Excellent with payments and refund processes - Main website and business website is user friendly - Good communication over emails
Cons- No mobile app available - No support on live chat or phone

Vendor Response

By 365villas.com on September 6, 2019
Dear Ciara, Thank you for the wonderful review. We are delighted to have Apad as a customer. Just to clarify some points: Chat support: Our team mans chat throughout business hours in all continental US and European time zones. If all members are busy, users can leave a message that will be promptly followed up on. (You may not recall, but our logs show a near-daily chat interaction with you for several weeks when you first came to our platform.) Phone support can be scheduled and is free and unlimited to new users. Existing users can always request to schedule a call-back and we will always accommodate this whenever an email response is unlikely to suffice. Mobile platform: Our system is 'mobile-friendly' and is widely used on mobile phones by our users. A fully purpose-built mobile responsive version of our solution is underway. We believe it will be among the first of the tier-one providers with a comprehensive platform to have such a solution for mobile.
Reviewer Source 
Source: Capterra
September 3, 2019
Jaco J.
CEO
Hospitality, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 16, 2019

“Great software with fast support”

OverallGreat company to work with with really good software. They "listen" to change requests and their support is great. Highly recommended!
ProsThe management of reservations and bookings is easy and fast. With all the relevant information easy accessible and manageable. The expense manager works excellent to charge property owners for any expenses.
ConsNothing really - Obviously there are items we would like added but they do take the proposals seriously and consider amendments / changes.

Vendor Response

By 365villas.com on September 24, 2019
Thank you, Jaco. The reviews from you and your team are greatly appreciated and really motivating. We appreciate your business and are glad to have you as a client. The 365villas Team
Reviewer Source 
Source: Capterra
August 16, 2019