Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
365Villas' Property Management Software provides the industry's perfect combination of powerful and comprehensive feature-functionality, user-friendliness, and value for money, all underpinned by a strong commitment to exceptional customer service. Powered by our unique Integrated Architecture, the 365Villas' PMS delivers twice the productivity gains available from other leading systems, and comes with optional channel manager, integrated website solutions, and more.
Provider
365villas.com
Located In
United Kingdom
Foundation
2010
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
Webinars, Live Online, Videos, Documentation
Support
Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum, Email/Help Desk
Property Managers with 10-200 properties will thrive with our advanced software: industry-leading accounting module, top-notch Website Templates on WordPress, robust Channel Manager and 5* support.
Content Source: 365villas
Based on other buyer's searches, these are the products that could be a good fit for you.
A product’s price can vary greatly based on features needed, support or training required, and customization requests. Some vendors want a chance to talk to you before being ruled out for pricing. When you find a product that fits your needs, you should talk to the vendor to figure out what they can offer.
Reviewers find 365villas highly effective for managing short-term vacation rentals, praising its ease of use and comprehensive features tailored to the vacation rental industry. They appreciate the calendar sync function, which integrates seamlessly with major vacation rental listing sites, reducing manual work and errors. Users also commend the software for its ability to handle all aspects of vacation rental management, making it a recommended tool for hosts, property managers, and serviced apartments.
Users are pleased with 365villas' booking management capabilities, highlighting the efficient integration with various booking platforms and the ease of managing reservations. They find the reservation system comprehensive, covering all necessary functions and saving significant administrative time through automated processes. Additionally, users appreciate the software's ability to handle multi-currency and multi-lingual transactions, making it suitable for managing bookings across global properties.
Pros
They have been exceptional. Product Quality is very good and getting better as feedback from users like me helps improve the product.
After a deeper dive into several others and 365Villas it was obvious to us that 365 was the best platform on the market and a great fit to help us manage and grow our business.
I would like once again to thanks Dave for his professionalism, guidance and product support and i am definitely recommend this simple, powerful and innovative software and website.
It is much easier to use than all of the others, and the integrated accounting is perfect for my needs. The website platform is awesome especially for someone like me who is far from being a geek.
Cons
I have a little trouble understanding the rates at times, but I'm getting there.
If any problems occur, such as with the multi currency calculation, the software has always been reprogrammed by the 365 Villas team very quickly.
Sometimes the website stalls for quite a while when the internet connection is unstable.
No mobile app available. No support on live chat or phone.
"Try it and you will never regret"
Overall: Long story short: I was keeping an eye on 365villas property management software for 3 years. It was hard decision to start using vacation rental management software knowing that it could be way behind in properties management comparing to hotel field. When I knew that a trusted professional from hotel field start working where I decided to go ahead. Support team, it all because of you! It was not love from from sign, I had to give it a time and write dozen of emails to support team, expecting anwers in seconds. Guys from support were strong enough to handle my preassure and now I could definitely say that I will not change this PMS to any other. If you relax, give it a time and remember that vacation rentals software are young in comparison to hotel than 365villas is definitely the best to try. Latest update is simply brilliant!
Pros: New software update is just fabulous! Price is very competitive
Cons: Previously in 2017 support was not great, good that ts has improved significantly
"Our Feedback for 365 Villas"
Overall: We are happy with the use of 365 Villas. We only wish the reporting function is more user friendly and we would also like to implement a workorder function.
Pros: We like the response from the Support Department. They just solved a big issue for us with taxes being sent over to Airbnb. Thankful for that fix.
Cons: The Reporting Feature needs a lot of work. We tried the Report Writer as well and we can not use it. Mostly, we would like to write our own schedules within 365Villas. We find this feature unfriendly to use and create reports.
Vendor Response
"Very bad customer service!!"
Pros: Very easy to use for small scale property managers, but quite expensive if you have up to 4 properties.
Cons: Very impolite customer service staff. It happened to me twice before deciding to stop using their services.
Vendor Response
"Great 365 experience"
Overall: So far this has been a smooth process.
Pros: Our trainer Hind was very helpful with all of our questions and very thorough. She was the best part!
Cons: There wasn't anything that I really didn't like.
"PRODUCT ORIENTED"
Overall: Overall highly recommended. Team is very approachable.
Pros: Open to feedback. Comprehensive accounting
Cons: Assuming responsability when issues come up.
