# Page 7 | GuestWisely Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is GuestWisely the right Property Management solution for you? Explore 186 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/117297/365villas/reviews --- GuestWisely 4.7 (186) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of GuestWisely ## Showing most helpful reviews Showing 151-175 of 186 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use WP WERNR P. Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Great Software!" April 20, 2021 4.0 Time saving of daily activities, from a central dashboard. Pros Ease of use, lots of features. Assistance in hearing our problems and finding possible solutions. Great support from Irina and Giorgi in setting up and answering some of our difficult questions. Cons Here and there some minor issues, but the support team always on hand to assist. Review Source Response from 365villas.com January 17, 2022 Dear Werner, Thank you! Ease of use is extremely hard to get right. We appreciate your feedback and will pass it on to Irina. Regards, The 365Villas Team CC Chiara C. owner Used the software for: ### "A life changer" April 2, 2015 4.0 I've started using 365Villas for my Short term let agency in Italy 1 year ago: I need to say that it really changed my organization's life, I can easily say that my team had seen time spent on recurring tasks down of 50% or more. The only downsize I could see is that at first glance it seems quite difficult too use (and this was not only my reaction but of my colleagues too); but in reality it only took 1 hours with their lovely customer care / business advisor team to find out most of the features I could use. Review Source Response from 365villas.com April 7, 2015 Dear Chiara, Thank you for the lovely review. The move from manual tools to purpose-built software is a significant under-taking for any business, and we understand that. That's why we go out of our way not only to make it as easy as possible, but to also help our users as much as they need. Different users have different needs depending on their circumstances and experience. It is worth noting, we have done a whole new user interface refresh since you started using our service that has made things even easier and more intuitive than before. GS Greg S. President Used the software for: 6-12 months ### "Awesome customer service. These people are very fast and efficient to resolve " January 5, 2018 4.0 Pros Best practices Constant Improvement Easy Handles different users ie owners management guests sub contractsors Cons Mobile is slow and pc based version. Looking forward to the upcoming mobile versions and faster page refresh Review Source AF Angela F. Director Hospitality Used the software for: 6-12 months ### "Amazing Software!" November 4, 2016 5.0 In our mexican company there is a "before" and a "after" 365villas.com. This is ver intituive, and any question is solve quite quickly. Pros The service. I need to try connection with rentals.. Cons In some menus, I find that I can make more changes by myself in excel... Review Source Y&CM Yves & Christine M. Founders Used the software for: ### "A feedback from Burgundy in France" March 28, 2014 5.0 How to manage our rentals in a consistent way? Managing bookings doesn't just mean managing payments. It involves updating our calendars, communicating with our clients and prospects, updating our contact database, tracking our communications to support a consistent marketing plan, managing all our RBO listings while maintaining our independence. When transaction volumes and property volumes start to increase, one is then in trouble with manual tools and starts to lose business through lack of rigour. This was our main issue until we heard about the 365 software. This was a real new opportunity to fix all these issues. 365 brought us two essential things: security in your communication and administrative time savings as all the functions are integrated in the same application. For us 365 has been a real the route to rental business optimisation and strengthening the link with our prospects and clients. Yves & Christine Mercier, owners of Rix Mill in Burgundy (France) Review Source GP Gayela P. Used the software for: ### "Easy to Use Even for a Non-Techie" October 20, 2015 5.0 Before subscribing to 365villas I was beginning to feel a little over whelmed thinking I was going to forget a booking or over booking my vacation rental. This business software has been a life saver for me. As a vacation rental owner I felt like I was being "held hostage" with HomeAway/VRBO having to do everything through them or else receive a low ranking with them. This software allowed me to rent my vacation rental with ease and on my own terms while still maintaining my high ranking with VRBO. I am totally a non-techie and I was able to build my website entirely on my own and I must say I'm really happy with the final product. As I said, I'm not a technical person and in the beginning I was having some minor problems but I received the best customer service I have ever dealt with. They were very responsive and supportive never making me feel like a dummy. I don't know how I ever managed without 365villas and hope I never have to again! Review Source TS Tracy S. Owner/Manager Used the software for: Less than 6 months ### "Excellent customer support, love the software!" February 5, 2018 5.0 Pros The software is easy to use. They helped me set up my website and walked me through everything during our training sessions. He was always available to help. They responded to all of my emails very promptly and answered all of my questions no matter how minor they were. 365Villas is a great solution for my property management business. Having everything available in one platform is awesome. I searched for a long time to find a software that met all of my needs and was also affordable and I found it in 365Villas. Review Source DO David O. Gardener Business Supplies and Equipment Used the software for: 1-2 years ### "Clear & Concise" February 16, 2019 5.0 I use the 365villas booking website to schedule garden maintenance visits to holiday homes in the Denmark WA area. The maintenance page provides a clear and concise method for identifying vacant periods where I can have uninterrupted access to the property. Pros Fonts and colour scheme are great. Very easy to read. Cons A short help guide (for maintenance or cleaners) would be of great use to me to get better value out of the website. Review Source PF Paola F. Director Used the software for: ### "A one stop shop for our needs" October 7, 2015 5.0 After searching for a couple of years for a suitable property management software, we ultimately chose 365 Villas. The CEO Dave Payette took time to understand our needs and challenges, such as budget constrains, working with multi-currencies or the need for a one stop shop to manage all aspects of a booking. We are pleased to have joined 365Villas and the system allows us to efficiently manage bookings from the moment a guest enquires to marketing properties and produce finance reports. As we deal with products around the world, Dave and his team were able to make changes to the software so that it could accept multi-currency and multi-lingual transactions. This among other improvements we suggested and which were quickly taken on board. Dave and his team are very responsive, provide good customer service and have a very personal approach to our individual business needs. Review Source SB Sebastian B. Founder Hospitality Used the software for: 6-12 months ### "Great software" July 11, 2016 5.0 Great customer support, excellent software. After exploring other software options, we finally where able to reach the goals we had using 365 villas. Review Source DS Diana S. Used the software for: ### "Software full of wonders" October 20, 2015 5.0 I had done a very long research before deciding for 365villas, I can promise there is no other software as complete as 365, there are many competitors on the market but with narrower spectrum of functions at the same price mark. Moreover, the software is being continuously developed and they are more then open for the clients suggestion, making the product almost tailored designed to ones needs. However at this point I am not sure if there is much more that can be added ; ) I must mention here the outstanding customer service, provided by 365. We have been guided through the whole process, answered millions of questions in no time, with patience and kindness and always made felt totally supported. I would't think long but if you looking for a tool to save you lots of time and money just go for 365 villas : ) Review Source DR Dawn R. Used the software for: ### "Customer Support is Spectacular!" October 23, 2016 5.0 We've been using 365Villas.com for a couple of years now. Any time I have contacted them for customer support they have gone above and beyond to make sure my questions have been answered. We use the website platform and it was very easy to create a professional looking website. I'm very happy with the service and they continue to work to improve the product! Review Source Response from 365villas.com October 28, 2016 Dear Dawn, Thank you for your kind words. While most of our clients are professional agents, you are proof that we are achieving one of our primary goals, which is to make sophisticated feature-functionality affordable and easy-to-use for everyone from those with one property on up to others with portfolio of any size. This job is never done and further feedback is always welcome. We appreciate your business. The 365 Team PS Patricia S. Used the software for: ### "Great multilingual functionality and ease of use" October 7, 2016 4.0 We are in the process of migrating our data from an existing booking system to 365villas and are very pleased about the system functionality and how easy it was learning to use it. For us it's the 4th time we run a vacation software evaluation and at this particular point, 365villas seems to best accommodate our business requirements. We mainly chose 365villas for its multilingual features, of which most of its competitors lack and for supporting a well-thought through process covering as many areas as customer relationships, owners', cleaners and maintenance management. The system is very easy to learn and the support team has been very friendly and responsive so far. We are looking forward to starting a new season with this new booking system. Review Source KF Karen F. Owner, Marketing Manager Used the software for: ### "Excellent Customer Service" October 6, 2015 4.0 I have just been using this program for several weeks, but I am so pleased with the support that I am receiving from the representative, Giorgio. It is tedious to upload all my information, but they have many good features to do this, including my favourite-the 'clone' for copying similar information from one unit to another. It intuitively knows what information should be cloned and what is unique to the property. The user interface is comfortable to use and I usually find what I need on the screen. The fact that my various booking sites will all be coordinated in one central calendar is the big plus. I am really looking forward to be being more organized in my bookings and being able to easily share the information with my colleague. Review Source SJ Sophie J. Manager Used the software for: ### "Superb!!" May 23, 2016 5.0 We started using 365 villas in March 2016 after many hours of searching software and for using a very un user friendly service in the past. We manage a number of short term rentals in Charleston, SC, and were in desperate need of a software to automate our processes. 365 has been the perfect solution for us in this regard. All of the team are quick to respond and expertly knowledgable. When we have had a couple of suggestions, the team at 365 villas have been quick to come up with a solution that we can use at a great price. I'd recommend this to anyone who needs some short term rental software. Especially given that their ability to adapt to user requests is so great. I cant wait to see the developments that 365 can make in the future! Review Source VG Vanina G. Used the software for: ### "Great software for agencies as well as villa's proprietors" October 7, 2016 5.0 Im very satisfied with my 365 software. The program has almost everything I need, and those things it doesnt have, they have made it possible as well. The program allows me to contact my clients much easier and faster than before, and provides me with great reports at the endo of the month. Trainning has been well, I have a lot to still learn since the software offers much more than I expected, but all in due time. So far Ive been able to work greatly and Chris has been more than patient and helpful with me. Im in the process of building my web page as well and hopefully this will be as great as learning about the software. I honestly recommend 365villas.com as the best option for villa rental software. Review Source NC NICK C. Owner Real Estate Used the software for: Less than 6 months ### "Big Help!" January 24, 2019 4.0 It allowed me to control the short term rentals on two of my properties while not taking up too much of my time or forcing me to become a tech wiz Pros Very simple to use and nicely laid out interface Cons Tends to be a bit slow and or glitchy when trying to update information Review Source Response from 365villas.com February 4, 2019 We regret that we have no record of this individual ever using or trialling our system. We have asked Capterra to sort, to no avail. JH Johan H. Owner Used the software for: ### "Life Changing Stuff" October 13, 2014 5.0 I looked closely at Kigo and a lot of other vacation rental software, and 365villas.com beat them all hands down. It is much easier to use than all of the others, and the integrated accounting is perfect for my needs. The website platform is awesome especially for someone like me who is far from being a geek. I had some questions in the beginning and the owner of the company was available on Skype or by e-mail with swift responses to my questions. I was doing my book keeping in my Iphone's Notes app but business grew rapidly and i just couldn't keep track of everything any longer. Now it's just a breeze! Thanks Dave you made a difference in my life and economy! Review Source JL Jarad L. Used the software for: ### "Great Features, Amazing Customer Service!" October 7, 2016 5.0 I have been using an older clunky property management software and was reluctant to change as we we didn't have plans to expand our portfolio. When we decided to expand, I knew we needed an upgrade. After testing ten different PM software providers, we went with 365 Villas and couldn't be any happier. Their customer service is AMAZING! From customer service reps, to customer service managers, to developers everyone I have worked with is dedicated to prompt professional service. This includes their CEO, Dave Payette, who personally emailed me to address my questions prior to my final decision. Review Source NM Nancy M. Used the software for: ### "Great option " October 27, 2016 5.0 Great option to work with, excellent support and a very important point is that keep enhancing futures that will help to improve product and facilitate the use Review Source SZ Sara Z. Marketing manager Used the software for: ### "Excellent Support & Stellar Features" March 9, 2016 5.0 The system is a lot to get setup, but only because there are so many features! Once it is setup, it accomplishes so much more than Homeaway can do and allows for good SEO practices by keeping site visitors on your own website (rather than directing off to the big sites). The support from the 365Villas team was excellent and they never made me feel like I was asking too many questions (I asked a lot). Review Source KC Kelly C. Director of Sales Real Estate Used the software for: Less than 6 months ### "Great platform for our vacation rental business" June 27, 2016 5.0 365 Villas made growing our business possible! We have been very happy with the platform and customer service Review Source KW Katie W. Property Manager Used the software for: ### "Truly exceeded our expectations" May 24, 2016 5.0 365villas has provided me with quick responses thoroughly explaining how I need to correct or work through my issue. It means so much to our company to have this support and training. The support has even created and amended reports to fit our companies needs. They have truly exceeded our expectations and we highly recommend 365villas.com. Review Source CF Célia F. Used the software for: ### "Great software to manage many properties in less time" October 12, 2016 5.0 It is very easy to work with. The software was ajusted to our needs in a very short time and the support from 365villas.com was always very good. Review Source Response from 365villas.com October 28, 2016 Dear Célia, Thank you for your review and for helping us with ideas on how we could further enhance our integrated email functionality! The 365 Team FG Fredrik G. Used the software for: ### "Outstanding the best we´ve tried" April 4, 2017 5.0 Since been used Kigo for the last 2 years we changed to 365 villas in January, and now we just wish we had done it sooner. Easy to use and if we miss some of important tool, they listen and create it for us. Feels like they build the entire software just for us. Goood work 365 villas. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.