--- title: "GuestWisely Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GuestWisely Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more." source_url: "https://www.capterra.com/p/117297/GuestWisely/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # GuestWisely Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GuestWisely ## What is GuestWisely? GuestWisely is an all-in-one property management software provider trusted in over 60 countries worldwide. Built for professional property managers managing 10+ properties, GuestWisely centralizes every layer of operations while elevating the delivery of exceptional guest experiences, all powered by a unified tech stack spanning reservation management, guest communication, integrated website solutions, and more. Beyond operational excellence, GuestWisely also enables seamless connectivity to industry-leading OTAs, driving consistent global expansion for property managers to scale without overhead. ## What is GuestWisely used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)[Channel Management](https://www.capterra.com/channel-management-software/) Recognitions Shortlist Overall rating Based on 191 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 2% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Real Estate Property Management / 2026 - Vacation Rental / 2026 - Property Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## GuestWisely alternatives Highest Rated [4.9 (271)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (1,626)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,314)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/117297/GuestWisely/alternatives/) ## FAQs about GuestWisely Overview ### What problems does GuestWisely solve? GuestWisely solves scattered vacation-rental operations by centralizing inquiries, reservations, availability calendars, guest records, payments, contracts, rates, and owner accounting. Automated emails and reminders reduce repetitive follow-up for arrivals, departures, payments, and housekeeping. Vacation-rental managers, small property companies, lodge operators, and teams managing multiple properties and booking channels benefit most. Answer based on 132 reviews Overview ### Which roles and teams benefit most from GuestWisely? GuestWisely is most used by vacation-rental owners, property managers, and reservations teams that need to organize guest communications and support stays from booking through checkout. Operations and housekeeping managers use it to coordinate property information and service tasks, while directors, founders, and executives oversee guest experience standards across rental portfolios. Answer based on 165 reviews Overview ### What company size and industries is GuestWisely built for? GuestWisely is built for small professional property managers, with 99% of reviewers from small businesses and Hospitality representing 53%. Its all-in-one PMS, channel manager, website, GuestApp, integrations, and support also serve Real Estate organizations (24%) and Leisure, Travel & Tourism businesses (14%). Answer based on 190 reviews Features and Usability ### What are the key features of GuestWisely? GuestWisely includes core vacation-rental features for reservations management, online booking, and calendar management, helping teams create quotes, process bookings, and keep availability current across channels. It also provides guest communications with automated messages and centralized records, plus payment processing for credit cards and transaction recording. Answer based on 16 reviews Integrations ### Which third-party tools and platforms does GuestWisely integrate with? GuestWisely integrates with Rentals United for channel management and property distribution. Its catalog lists over 40 integrations, including payment platforms Adyen, Amazon Pay, Google Pay, GoCardless, Mollie, and Checkout.com, alongside Booking.com for Business, Breezeway, Chekin App, Beyond, Enso Connect, and Mailchimp. Answer based on 19 reviews Getting Started and Support ### How easy is it to onboard and train a team on GuestWisely? GuestWisely offers live online training, webinars, documentation, and videos to support implementation and ongoing learning. Reviewers report that day-to-day users and small teams often learn booking tasks quickly after guided sessions, while administrators and users configuring the system’s broader features may need more time, intensive training, and continued support. Answer based on 37 reviews Getting Started and Support ### What customer support options does GuestWisely offer, and how do users rate the experience? GuestWisely offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative assistance, and chat. Users often describe support as responsive, knowledgeable, patient, and helpful during onboarding and issue resolution. However, some report slow technical replies, limited weekend availability, unclear implementation guidance, or difficulty obtaining real-time assistance. Answer based on 92 reviews Features and Usability ### How well does GuestWisely manage bookings and reservations? GuestWisely centralizes reservation management, booking calendars, rates, guest details, and automated communication for property managers. Small portfolio operators and larger rental teams value its clear workflows, direct website booking tools, and channel synchronization. Some users report missing direct connections to selected travel platforms, occasional connectivity issues, and confusing multi-tab reservation views. Answer based on 59 reviews Features and Usability ### Is GuestWisely easy to use for property managers? GuestWisely makes day-to-day property management approachable through centralized data, automation, clear booking tools, and guided onboarding. Small property managers often find it easy to adapt from manual processes or other systems, while experienced teams value configurable modules. New users may face a learning curve, awkward tool organization, and calendar views that can be difficult to navigate. Answer based on 55 reviews ## Features AI summary Based on 3,980 Vacation Rental reviews Capterra data shows that buyers of vacation rental software rank the following features as their top priorities: - **Calendar Management** (**70%** of reviewers rated this feature as critical) - **Data Synchronization** (**66%**) - **Reservations Management** (**67%**) GuestWisely supports all three of the features reviewers value most: **Calendar Management**, **Data Synchronization**, and **Reservations Management**. Together, these capabilities help businesses keep availability up to date across channels, maintain accurate booking data, and manage reservations more efficiently, allowing teams to reduce double bookings and handle guest stays with greater confidence. Calendar Management 4.7 (30) 76.67% of 30 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Data Synchronization 5.0 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Reservations Management 4.8 (48) 75.00% of 48 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Online Booking 4.8 (23) 82.61% of 23 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Payment Processing 4.5 (28) 64.29% of 28 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions For Vacation Rentals 4.9 (35) 71.43% of 35 reviewers that rated this feature as important or highly important Designed for vacation rentals GuestWisely 102 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Engine: The ability for guests to book a room online directly on a hotel's website. - Calendar: A calendar accessible to all residents that displays community activities and meetings, scheduled maintenance, assessment schedules and collections. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Channel Analytics: Analyze and track performance of channels - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - Credit Check: Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - For Hospitality Industry: To be used by the hospitality industry - For Vacation Rentals: Designed for vacation rentals - Guest Check-in/Check-out: Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment - Guest Communications: Communicate with guests directly within the system - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Guest Tracking: Monitoring & logging of information related to guests' activities, preferences & interactions within hotels, resorts, or events - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inbox Management: Organize, prioritize, and manage incoming communications - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Late Fee Calculation: Allows the calculation of fees for late rent payments - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lease Tracking: Monitor the process of lease agreements - Listing Management: Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding - Mobile Access: Access software remotely via mobile devices - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-Property: More than one location - Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Overdue Payments: Track payments that have not been paid by due date, leading to late fees, cash flow disruptions or penalties - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Owner Statements: Report showing financial balance at the beginning and the end of the period, along with activity - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Rate Management: Track/optimize rates in relation to usage - Rate Setting: Tools to set room rates based on demand or fluctiations in the market. - Ratings/Reviews: Ratings/Reviews - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants - Rental Management: Streamline, automate and manage the rental of properties, facilities, assets, or equipment - Reporting & Analytics: The ability to see large amounts of data in a digestible format in order to make informed business decisions. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Short/Long Term Rental: Length of rental - Task Management: Create, manage and track all task activities and progression - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - Vacancy Management: Keep track of vacant properties - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Website Management: Built-in website builder or integration with third-party site - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (173) 4.6 Based on 173 reviews ## Pricing Value for money 4.6 (160) Value for money 4.6 (160) 4.6 Based on 160 reviews ## Integrations [ PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Divi](https://www.capterra.com/p/201958/Divi/)[ Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ PriceLabs](https://www.capterra.com/p/158348/PriceLabs/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (181) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (181) 4.8 Based on 181 reviews ## User reviews Overall rating 4.7 Based on 191 reviews Filter by rating Counts reflect reviews available in this feed. 5(148) 4(37) 3(3) 2(1) 1(2) Mentioned topic Recent reviews first, then most helpful RE Reviewer CEO Used the software for: 3-5 years ### "Guestwisely " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 28, 2026 Overall, I have had a good experience with the team, and they are always willing to answer questions and take ideas Pros Customer Service and the variety of options available are constantly being updated so I can see how it will grow with company Cons I find it extremely costly and confusing, and it takes a bit of time for things to come online. Doesn't have multiple properties and double charges for the same property if you have it in various room breakdowns Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Operations Manager Used the software for: 3-5 years ### "Great PMS. All in one solution for all your str management needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2026 Pros Great pms with seamless integration to all major channels. User friendly and amazing support when needed Cons Lack of user definable reports for items such as amenities, property settings, etc.. Having these reports would benefit in efficiency and useability Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: 1-3 years ### "Un socio tecnológico estratégico de confianza" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2026 Nos hemos sentidos muy cómodos con su uso desde el principio, además el personal profesional de asistencia nos acompaña en todo momento y se adapta a nuestras necesidades. Gran experiencia de implementación y acompañamiento, colaboración productiva. Pros Muy satisfechos con todos los aspectos, gestión de reservas, atención y resolución ante problemas, plataforma segura y la relación calidad-precio es aceptable. Potente, flexible y con excelente soporte que evoluciona junto a nuestro negocio con un equipo de respaldo excepcional. Cons Las sincronizaciones que en ocasiones dan errores, o no recogen cambios de las plataformas origen. Como cualquier plataforma en constante evolución, hay funcionalidades que requieren atención para mejorar la experiencia del usuario. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office Manager Used the software for: 3-5 years ### "Supportive Team and Strong Partnership" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 16, 2026 We are big fans of GuestWisely and look forward to continuing our partnership with them for many years! Pros We always feel heard and supported by the team at GuestWisely. While we admittedly do not yet use the software to its full potential, we are gradually implementing the features that best fit our business needs. We are especially impressed by their commitment to customer service, including taking the time to visit our office in person. Their support and personal approach have made a positive impact on our experience. Cons The report writer is somewhat convoluted for our needs, but we are gradually learning how to make better use of its features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Property managers- vacation rental services Used the software for: 1-3 years ### "Excellent, highly recommended to property managers" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2026 The best tool for property managers, can’t imagine doing without. All in one, software, website, finance, great support team. Pros The best tool for Booking and reservation management and accounting. The team is knowledgeable, profesional and friendly. Cons There is still lots of features that we are not using to it’s max potential. More opportunities for training. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Managing Director Used the software for: 3-5 years ### "Great Value for Money and Outstanding Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 11, 2026 GuestWisely has been a fantastic solution for our property management business. We currently use it to manage around 400 properties, and it has helped us streamline our operations significantly. GuestWisely has been a key part of helping us scale our business efficiently. I would highly recommend it to any property manager looking for a reliable platform with excellent support and strong value for money. Pros One of the biggest advantages of Guestwisely is the value for money. The platform offers a comprehensive set of features that allow us to efficiently manage bookings, reservations, guest communication, and day-to-day operations without the high costs associated with many other systems. The booking and reservation management is seamless. Everything is centralized, easy to navigate, and reliable, which is essential when handling a large portfolio of properties. The automation and workflow tools save our team a considerable amount of time and help reduce errors. The other thing that sets GuestWisely apart is their customer support. The support team is responsive, knowledgeable, and always willing to help. Whenever we have questions or need assistance, we receive prompt and effective support, giving us confidence that we're backed by a team that genuinely cares about our success. Cons While GuestWisely integrates with many of the major booking channels, there are still a few important platforms, such as Google Vacation Rentals and Homes & Villas by Marriott Bonvoy, that do not yet have direct integrations. For property managers looking to maximize distribution, having these connections available would be a valuable addition. That said, we understand these integrations may be on the product roadmap, and we're excited to see the platform continue expanding its channel partnerships. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CFO Used the software for: Less than 1 year ### "5 stars review all the way!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2026 Overall, we are extremely pleased with the features and functionality that GuestWisely provides. The onboarding experience was excellent, thanks to \[sensitive content hidden\], who demonstrated exceptional knowledge of the PMS and answered every question promptly, thoroughly, and professionally. She also took the time to understand our specific needs and consistently recommended effective solutions and best practices, helping us configure the system in the most efficient way for our business. Pros What I like most about the system is how intuitive and user-friendly it is. The setup process provides numerous customization options, making it easy to configure the platform to fit your unique requirements and workflow. Also found no bugs or issues. Cons Overall, the platform meets our needs very well. The only enhancement I would suggest is adding integration with Guardian Insurance for rental damage protection insurance, which would make the process even more seamless for our team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Reservation Manager Used the software for: Less than 1 year ### "Reservation manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 8, 2026 Pros User-friendly interface and efficient tools managing reservations; predefined reports are very useful. Cons I don’t like that every time I try to open a function or reservation, it opens a new tab.That makes it confusing sometimes when I’m reviewing multiple reservations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Property Management and Vacation Rentals Used the software for: Less than 1 year ### "Highly satisfied with GuestWisely" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2026 Our overall experience with GuestWisely has been excellent. The platform is modern, reliable, and has made managing bookings, pricing, and commissions so much more organized and stress free for our business. What truly stood out was the hands on training with Hind, she was and is incredibly knowledgeable, patient, and supportive, taking time to explain everything clearly and making sure we felt confident using the system. We felt guided every step of the way, not rushed, and very supported. GuestWisely has been a game changer for us, and we're extremely happy with both the software and the whole team behind it. Pros We love how GuestWisely simplifies our daily operations. From inquiries to confirmed bookings, everything flows smoothly and saves us a lot of time. Cons We havn't encountered anything we dislike so far . We havn't encountered anything we dislike so far. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Property manager Used the software for: Less than 1 year ### "A wonderful experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2025 I had an excellent experience! In less than a month, I accomplished a lot and I am almost ready to launch the business. Thank you \[sensitive content hidden\] ! Pros What I appreciated the most was, above all, the availability. I was always able to schedule an appointment within the same week. I really appreciated that the meetings lasted an hour, which is very generous compared to other platforms that sometimes offer only 15 to 30 minutes. I appreciated the professionalism of the people who supported me throughout this process and the time they devoted to me. Often, the meetings went a little beyond the scheduled time, and they always stayed with me a bit longer to answer my questions. I received exemplary support—better than I could have imagined. Guestwisely is a complex platform, but thanks to all the meetings I was able to attend, I managed to gain a good understanding of how it works. I also appreciated the respect I was shown. Since English is not my first language and I am new to managing rental chalets, I didn’t always understand things right away, but the people who supported me were always very respectful and patient with me. In short, thank you very much—this is a truly wonderful company! Cons Almost nothing! Perhaps the complexity of the platform and the website at the beginning, or the fact that several option require payment. Aside from that, I have nothing to say. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/117297/GuestWisely/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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