--- title: "Bookeo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Bookeo Software - reviews, pricing plans, popular comparisons to other Server Backup products and more." source_url: "https://www.capterra.com/p/117299/Bookeo/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Bookeo Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Bookeo ## What is Bookeo? Bookeo is an online booking system for tour and activity providers, escape rooms. Embed Bookeo widget into the website and Facebook page to accept online bookings and payments 24/7, with real time availability. Teams can define special prices for seasons or groups and manage staff as well as vehicles rosters. Customers can receive automatic email/txt confirmations, reminders, and review requests. ## What is Bookeo used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Reservations](https://www.capterra.com/reservations-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Overall rating Based on 103 user reviews Reviews sentiment Positive 81% Neutral 11% Negative 9% Starting price $14.95 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Bookeo alternatives Highest Rated [4.8 (1,173)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (3,684)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (351)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (122)](https://www.capterra.com/p/133845/BookSteam/reviews/) Starting price $19.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/117299/Bookeo/alternatives/) ## FAQs about Bookeo Overview ### What problems does Bookeo solve? Bookeo solves the manual reservation workload of phone calls, emails, and payment collection by giving customers self-service booking for classes, tours, appointments, rooms, and activities. It helps operators configure schedules, capacity, resources, deposits, discounts, and custom intake questions while tracking reservations and availability. Tour companies, class providers, studios, and service businesses benefit most. Answer based on 48 reviews Overview ### Which roles and teams benefit most from Bookeo? Bookeo is most used by business owners, founders, and entrepreneurs who manage appointment-based or tour-focused operations. Managers and office managers use it to organize bookings, staff schedules, and customer communications, while directors and executives monitor availability and support day-to-day service delivery across locations or teams. Answer based on 95 reviews Overview ### What company size and industries is Bookeo built for? Bookeo is an online scheduling and reservation system for small service providers, schools, and tour companies, with Entertainment as its leading industry. Small businesses account for 94% of reviewers, followed by midsize businesses at 4% and enterprises at 2%. Health, Wellness and Fitness represents 12% of reviewers, while Hospitality represents 8%. Answer based on 103 reviews Features and Usability ### What are the key features of Bookeo? Bookeo includes core online booking, appointment scheduling, class scheduling, and reservation management features. Customers can check availability, make bookings, and pay online through credit card processing. Differentiating options include customizable booking forms, calendar sync, automated email reminders, resource scheduling, website integration, and customer management for classes, tours, appointments, and facilities. Answer based on 58 reviews Pricing ### How much does it cost and what fees or limitations are included? Bookeo offers appointments from $14.95 per month, with Solo, Small (29.95), Standard (39.95), and Large (79.95) tiers. Classes & Courses and Tours & Activities start at 39.95, reaching X-Large at 119.95. A free trial is available. Reviewers value flat monthly pricing over commissions, though some report steep increases for additional tools. Answer based on 32 reviews Integrations ### Which third-party tools and platforms does Bookeo integrate with? Bookeo integrates with over 30 third-party tools, including reviewer-confirmed Google Calendar and Mailchimp. Its catalog also lists Google Workspace, Gmail, Microsoft 365, Microsoft Outlook, Google Analytics 360, Google Ads, Facebook Business Suite, Meta for Business, BigCommerce, Adobe Commerce, and Klarna for calendar, email, marketing, commerce, and payment-related workflows. Answer based on 19 reviews Getting Started and Support ### How easy is it to onboard and train a team on Bookeo? Bookeo offers live online training and documentation, with support links and examples available when questions arise. Reviewers find customer-facing booking and basic staff tasks easy to learn, while administrators configuring courses, workflows, and backend settings may face a learning curve and need more time. Answer based on 17 reviews Getting Started and Support ### What customer support options does Bookeo offer, and how do users rate the experience? Bookeo offers email/help desk, FAQ/forum, knowledge base, 24/7 live representative, and chat support. Many users describe prompt, clear, and helpful responses, often resolving setup questions quickly. However, some report inconsistent assistance, delayed replies for urgent issues, and frustration with support interactions they found unhelpful or dismissive. Answer based on 58 reviews Email ### How does Bookeo handle booking emails and email support? Bookeo sends booking confirmations, receipts, reminders, and customer communications that help service businesses reduce manual follow-up. Teams also use email tools to share terms and contact attendees. Email-based support often provides detailed, timely answers, though some users find it limiting during urgent issues and prefer phone assistance. Answer based on 26 reviews ## Features AI summary Based on 14,228 Server Backup reviews Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) Bookeo supports all three of the features reviewers consider most important: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses organize bookings, keep schedules accurate, and let customers reserve appointments online, allowing teams to manage availability more efficiently and deliver a smoother booking experience. Appointment Management 3.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Online Booking 4.6 (21) 85.71% of 21 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Confirmations/Reminders 4.1 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Mobile Access 4.3 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Client Database 4.4 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Calendar Management 4.3 (13) 76.92% of 13 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Bookeo 142 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Tracking: A list of registered participants - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Central Reservation System: Update and maintain information on inventory and rates to manage guest reservations in real time - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Consent Management: Manage user consent requests and documents - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - CRM Integration: Integration with third-party CRM systems - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver Scheduling: Plan availability and assign specific time slots for driving appointments or training lessons. - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Enrollment Confirmation: Confirmation of the enrollment of a student in a course, class, activity, or program - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - For Dance Studios: Designed for dance studios - For Martial Arts: For martial arts classes and studios - For Medical Spas: Designed for medical spas - For Music Schools: Software to be used by music institutions - For Salons and Spas: Specific for use in spas and salons - For Summer Camps: The software is designed for summer camps - For Yoga/Pilates Studios: Designed for yoga and pilates studios - Forms Management: Store, manage and track all forms in a centralized location - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Group Registration: Register a group/batch of attendees - Group Reservations: The ability to reserve times in groups. - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Accounts: Accounts held by members of an organization - Member Management: Centralizing administrative & communication processes of an organization's members - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Online Booking: Book meetings and appointments through a website or digital platform - Online Forms: Create new forms and/or use ready-made online form templates - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Onsite Registration: In-person, onsite registration - Parent Portal: Portal for parents to see and update childrens' info, track progress & more - Parent/Student Portal: Online gateway through which parents and students can view material and communicate with teachers - Payment Processing: Accept, record, and reconcile financial transactions - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - QuickBooks Integration: Integrates with QuickBooks - Rate Management: Track/optimize rates in relation to usage - Ratings/Reviews: Ratings/Reviews - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Reviews Management: Track and monitor reviews of products or services - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Student Management: Database of students to track personal information of individuals and families - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Team Management: Organizing a group of people to accomplish a task - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Treatment Packages: Sell multiple treatments together as a set - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Wait List Management: Record, update and manage waiting lists - Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.2 (88) 4.2 Based on 88 reviews ## Pricing Value for money 4.1 (83) Free Trial [View pricing plan details](https://www.capterra.com/p/117299/Bookeo/pricing/) Bookeo Appointments $14.95 Other,Per Month It includes: - Consultant - Staff Login - Secure Data Protection - Automatic Backups - Website Integration - Secure Online payments - Automatic Updates Bookeo Classes & Courses $39.95 Other,Per Month It includes: - Teachers & Rooms - Track Registration Steps - Print Class Rosters - Send Notifications & Reminders - View & Manage Online Calendar - View Updated Payments in Real-Time Bookeo Tours & Activities $39.95 Other,Per Month It includes: - Guides & Vehicles - Manage Tour Calendar - Print Tour Manifest - View Reservations in Real-Time - Track Tour Attendance - Schedule Tours & Activities Value for money 4.1 (83) 4.1 Based on 83 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (91) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (91) 4.1 Based on 91 reviews ## User reviews Overall rating 4.3 Based on 103 reviews Filter by rating Counts reflect reviews available in this feed. 5(59) 4(24) 3(11) 2(5) 1(4) Mentioned topic Recent reviews first, then most helpful RE Reviewer Owner Used the software for: 3-5 years ### "Bookeo a great booking system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2026 It has been great they have been a great help to my tour business. Efficient, capable and prompt in solving any problem that occured. Pros I must say that this is no reflection on your service which has been fabulous! All of the booking system and user interface was easy to use and there was always very prompt help by email It was a very secure system to use and great value for money for the booking management it provided. Cons The only reason I am not using it in the future is because my business is expanding and I will have three websites and multiple tours which I wish to have all on the same system. The system I have chosen has given me a free website free hosting and is offering connection to a choice of 2,400 re-sellers which will expand my business hopefully. otherwise I would not have left Bookeo. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CLERICAL Used the software for: 1-3 years ### "BookeoHHHH!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 5, 2026 I definitely LOVE the new dashboard real time updates. It has been a game changer for me. Bookeo is definitely my pick. Pros I love the new real time dashboard. It tells me if someone is going to be late or if they rescheduled or cancelled their appointment. Cons I am not a huge fan of the social media integrations this year. I think that it distracts us when we are in our workplace. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Project Manager Used the software for: 3-5 years ### "Prompt and Detailed Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2025 Pros I have been using Bookeo for about 3 years now and every time I have a question, I am given support promptly with training links and examples. Cons Sometimes I wish they could do it for me, but ultimately, I like to learn the settings and I'm proud when I accomplish my goal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Executive Editor, Work Truck Magazine Used the software for: 3-5 years ### "Perfect Booking Software for Aerial, Dance, or Fitness Studio" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 2, 2019 Bookeo has allowed us to create an online way for our students to book classes and pay with their credit card. Pros I manage an aerial silks studio and we needed a system that would allow us to book classes, private lessons, and events. The Bookeo System is inexpensive, connects to PayPal, super easy to set up, and allows for multiple instructors to access the system. Creating new one-off classes is easy as well as canceling classes. We can create memberships, punchcards, discounts, promo codes, and more. I tested several other systems before settling on Bookeo and haven't turned back. They are also very prompt with responses and continually update the system for improved functionality. The system can allow for bookings paid in advance or for cash payment on arrival. Cons It's not the prettiest system on either the back end or the end users side, but it gets the job done. I do wish it would let people book more than one student at a time with a punch card at once (you can use a punchcard for other students but have to book each one separately). I also wish there was a way to bill or invoice students for missed classes so we could accept more bookings without payment required in advance. You can allow cash payments but if someone doesn't show there isn't an easy way to bill for missed classes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director Used the software for: 3-5 years ### "Best software until, Vest value, Best Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2020 SIMPLE, cheap, best support, Bookeo is really a software I love to use. I like the fact the Team wants to keep a light and simple line, which is really the way. Pros Bookeo, really guys I love you, best product, best support ! They are always quick to reply and help you find a solution. Cons Some options in the display could be improve like for the courses, Email automatization for teachers, some API. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Arial N. Hearing Care Coordinator Used the software for: Less than 1 year ### "Not worth the money" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 January 15, 2025 It has not been great, will not continue to use this app. Pros It is easy to sign up but I don't particularly enjoy the app Cons There is no free trial. SMS messages cost extra and there is no telephone support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Onboarding manager Used the software for: I used a free trial ### "Not created for National business (NOT timezone friendly)" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 September 8, 2020 Email support seemed fast at first but got slower when I had an emergency (custom fields disappearing/errors). I liked the ease of use and unlimited custom fields, having both a booking and customer info in one system. Pros It makes setting up group classes very easy and you can have custom questions for each customer and/or specific classes. Cons No way to auto-populate timezones which caused much confusion for customers and missed classes. Integration with Google calendar but not customizable, doesn't allow for Google calendar notifications. Custom fields errored so I couldn't make necessary fields required, fields disappeared over a weekend, booking fields didn't show for the customer. Doesn't feel like a reliable fit. No custom developement available. If it doesn't fit everything you want right now, this is not the product for you. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner/Operatior Used the software for: 3-5 years ### "Great product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2018 It is simple to use, help is usually w/i 24 hours and we've had no customer complaints. Would recommend Bookeo. Pros After years of using Bookeo, I should have wrote this review sooner. I run a kayak touring biz, we wear a lot of hats here, and the last thing we need is a booking system that has problems. We have turned down all the salespeople for other systems. Bookeo does what we need it to do. Cons This may be possible with Bookeo, but it doesn't appear to save data older than 2 years. Older data is useful for planning purposes. Right now, we are downloading the date in XLS format and saving it to an independent folder. Last thing, some customers can't figure out how to use the "previous days - following days" buttons on the tour descriptions/dates opening page. They think that the only tours being offered are just on that page. We haven't kept data on this, but I don't think it's very much. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Physician Used the software for: Less than 1 year ### "Fancy cover, hollow on the inside " 3.0 June 3, 2021 Calendar scheduling and reminders should be simple, bookeo makes it difficult. Pros Information about appointments and clients were accessible. Cons Clunky and not intuitive. Too many screens to make one appointment, and the messaging was not consistent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Graphic and Web Designer Used the software for: Less than 1 year ### "Lots of potential, great value" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 February 26, 2020 If the interface was cleaned up it would have been a winner. Another provider quoted us $6000 per year for almost the exact same features as Bookeo. Bookeo could easily do the job at less than $200 per month... I still think Bookeo has enormous potential. I'd still recommend to anyone looking for an affordable booking platform. Bookeo, I'd encourage you to raise your prices a bit and invest in making it beautiful and I'll be back with 10/10 Pros Amazing price for features offered. Had a client that wanted to sell courses, book rooms, coaching, subscriptions/memberships, discounts, bundled classes, alternative payment options like deposits, or offline payment, I loved the calendar and resource manager, it offered all the features they needed and seemed like a good deal, and they were on a tight budget. I thought it'd be great. Cons In the end the client rejected it because they said it's extremely ugly. Yeah, the graphics are really dated, looks like something between Windows 98 and XP style. I'm aware I can implement my own CSS to restyle it - but when I attempted I realized some of the styles were generated with javascript and I couldn't over ride them, or there were too many styles to cancel out it was too difficult. Couldn't figure out how to replace the cheesy icons... with a little more time I might have been successful. There were a couple of bugs when embedding in our Squarespace site; whenever we reloaded the page or opened a new page with Bookeo embedded, the student would have to log in again... everyone found this irritating. I suggested to my client to just link to the portal instead but they said no... When I reached out to customer service they denied it was an issue at all - but I admit I barely provided any information on the issue (I thought about doing a screen recording) but I ended up letting it go. I think it would have worked better in a Wordpress setup anyway (more flexibility), so I was planning on testing it there. There's a big learning curve in the back-end management, if you're running that kind of business it's going to take some time to learn! Hire a tech-savvy young person to manage it for you if you can't grasp it... 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