--- title: "Eptura Visitor Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Eptura Visitor Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more." source_url: "https://www.capterra.com/p/117329/Proxyclick/" page_type: "product" language: "en" --- # Eptura Visitor Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Eptura Visitor ## What is Eptura Visitor? A visitor management solution that welcomes guests into the workplace, while maintaining the health, security, and compliance needs of your company. ## What is Eptura Visitor used for? [Visitor Management](https://www.capterra.com/visitor-management-software/)[Registration](https://www.capterra.com/registration-software/)[Physical Security](https://www.capterra.com/physical-security-software/) Top alternative Featured Overall rating Based on 322 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 1% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Eptura Visitor?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.eptura.com&name=Eptura Visitor) ## Eptura Visitor Overview Updated August 2026 AI summary Eptura Visitor supports organizations of all sizes with digital visitor management, offering tools for pre-registration, badge management, self check-in via QR code or iPad, and real-time visitor tracking across multiple locations. Known for its ease of use, it notifies hosts of arrivals, supports customizable workflows, and integrates with third-party systems, all delivered via web and mobile platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Eptura Visitor 4.6 (322) VS. [4.8 (329)](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/reviews/) Starting Price Contact vendor Starting Price $630 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (317) Ease Of Use 4.8 (90) Value For Money 4.4 (244) Value For Money 4.7 (86) Customer Service 4.6 (294) Customer Service 4.9 (86) ## Eptura Visitor alternatives [4.5 (48)](https://www.capterra.com/p/179358/Visitly/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (78)](https://www.capterra.com/p/239741/Tactic/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (59)](https://www.capterra.com/p/117248/OfficeSpace-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.9 (119)](https://www.capterra.com/p/162584/Sign-In-App/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/117329/Proxyclick/alternatives/) ## FAQs about Eptura Visitor Overview ### What problems does Eptura Visitor solve? Eptura Visitor solves paper-based sign-in, delayed host notifications, weak visitor tracking, and compliance gaps by digitizing check-in, badge printing, pre-registration, and emergency occupancy visibility. Reception teams, security staff, office managers, schools, and multi-site facilities benefit most from faster arrivals, accurate records, and easier GDPR, NDA, and safety workflows. Answer based on 272 reviews Overview ### Which roles and teams benefit most from Eptura Visitor? Eptura Visitor is most used by front-desk staff, office administrators, IT teams, facilities managers, and security personnel who need streamlined visitor check-in and host notifications. Executive assistants and operations leaders use it to improve reception workflows, maintain compliance records, enhance site security, and create a more professional guest experience. Answer based on 236 reviews Overview ### What company size and industries is Eptura Visitor built for? Eptura Visitor is built for global enterprises and larger offices, yet reviewer use is led by small businesses at 37%, followed by midsize companies at 35% and enterprises at 28%. It appears most often in Information Technology and Services at 10%, then Automotive at 6% and Security and Investigations at 5%, mainly for visitor management. Answer based on 322 reviews Features and Usability ### What are the key features of Eptura Visitor? Eptura Visitor includes core visitor management features like pre-registration, self check-in kiosks, visitor tracking, and badge management. Reviewers also highlight email and SMS notifications, reporting, and real-time occupancy visibility for emergencies. Differentiator features include access controls, customizable forms and badges, multi-location support, and compliance-focused data retention. Answer based on 149 reviews Integrations ### Which third-party tools and platforms does Eptura Visitor integrate with? Eptura Visitor integrates with 10 third-party tools, including Slack, Microsoft Teams, Google Calendar, Microsoft Outlook, Salesforce Sales Cloud, Okta, OneLogin, Box, Dropbox, and OneDrive. Its catalog also includes Google Workspace, Microsoft Azure, Webex Suite, Skype for Business, and Workplace from Meta. Answer based on 16 reviews Getting Started and Support ### How easy is it to onboard and train a team on Eptura Visitor? Eptura Visitor is generally quick to onboard, especially for reception staff, contractors, and other nontechnical users who often need little or no formal training. It offers in-person training, live online sessions, webinars, documentation, and videos. Admins handling custom screens, site setup, or settings may need more time and support. Answer based on 16 reviews Getting Started and Support ### What customer support options does Eptura Visitor offer, and how do users rate the experience? Eptura Visitor offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as fast, friendly, and persistent through setup and issue resolution, with helpful guidance and responsiveness to feature requests. A smaller group reports ticketing delays, inconsistent depth, and occasional technical frustrations. Answer based on 126 reviews Security ### How does Eptura Visitor handle data security and access control? Eptura Visitor uses user permissions, configurable access levels, badge customization, pre-registration, safety checks, and visitor logs with photos and activity tracking to control site access and support privacy. Reviewers also note some privacy uncertainty around stored visitor data, occasional access-level retention issues, and limited access-control integration. Answer based on 26 reviews Reporting ### How well does Eptura Visitor handle reporting? Eptura Visitor makes visitor reporting easy with real-time status views, exportable visit data, and clear dashboards. Front desk staff, administrators, and multi-site teams often find daily traffic and emergency lists easier to manage, though some users run into issues when ticket edits reset details or recurring visit records show limited information. Answer based on 45 reviews ## Features AI summary Based on 1,309 Visitor Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing Visitor Management software: - **Self Check-In/Check-Out** (**44%** of reviewers rated this feature as critical) - **Mobile Access** (**44%**) - **Access Controls/Permissions** (**40%**) Eptura Visitor includes **Self Check-In/Check-Out** and **Access Controls/Permissions**, giving teams a way to manage visitor arrivals efficiently while controlling who can access specific areas or information. However, it does not include **Mobile Access**. Instead, it offers other important capabilities that reviewers also value, including **Visitor Tracking** (**44%**), **Alerts/Notifications** (**31%**), and **Registration Management** (**29%**), helping businesses monitor guest activity, keep staff informed in real time, and handle visitor records more effectively. Self Check-In/Check-Out 4.5 (15) 66.67% of 15 reviewers that rated this feature as important or highly important Check-in and out via a mobile device or kiosk Access Controls/Permissions 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Visitor Tracking 4.8 (9) 33.33% of 9 reviewers that rated this feature as important or highly important Track visitors and purpose of visits Alerts/Notifications 4.2 (11) 36.36% of 11 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Registration Management 4.0 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Customizable Forms 4.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Eptura Visitor 49 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alarm Management: Configure and receive notifications when something is out of order - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Badge Management: Create, manage, and print wearable badges - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Contact Management: Manage, organize, and store contact information - Contact Tracing: identification of people who have recently been in contact with someone diagnosed with an infectious disease - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Desk Availability Schedule: A calendar or map that shows occupied and available desks - Desk Reservation: Reserve a desk space that is available - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Registration: Online registration for events - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Floor Plans & Maps: Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour - For Offices: Designed to be used in offices - Group Registration: Register a group/batch of attendees - ID Scanning: Scan and validate an ID barcode - Investigation Management: Oversee people and resources to carry out an investigation - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room - Pre-Registration: Manage the pre-registration process - QR Codes: Matrix barcode that stores information - Real-Time Data: Receive data and information in real time - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Safety Incident Management: Track, report on and implement actions pertaining to physical safety at the workplace - Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Space Reservation: Manage the reservation of workspaces - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Visitor Registration: Make a list and register visitors - Visitor Tracking: Track visitors and purpose of visits - Watch List: View and track activity related to an individual, transaction, etc. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (266) 4.4 Based on 266 reviews ## Pricing Value for money 4.4 (244) [View pricing plan details](https://www.capterra.com/p/117329/Proxyclick/pricing/) Advanced Custom Quote Available It includes: - On-site check-in and customized badges - Build custom visitor workflows - Schedule visits directly through your calendar - Communicate with visitors in the event of an emergency - Configure visitor eSignature for NDAs & other documents - Track & analyze visitor traffic and trends Power Custom Quote Available It includes: - Integrate with access control systems - Create tailored visitor & approval workflows - Issue QR codes, RFID access cards & guest WIFI credentials - Create watchlist & integrate with third-party system - Access Eptura Visitor API and configure webhooks Value for money 4.4 (244) 4.4 Based on 244 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Webex Suite](https://www.capterra.com/p/237272/Webex/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (294) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (294) 4.6 Based on 294 reviews ## User reviews Overall rating 4.6 Based on 322 reviews Filter by rating 5(205) 4(103) 3(11) 2(1) 1(2) Mentioned topic Sorted by most recent MH Monique H. Facilities Management Non-Profit Organization Management ### "Very Pleased" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 11, 2025 The experience is great. I also love the support of the help desk when we have questions. Pros The fact that we can keep track of who is in our facility. Cons We have no complaints so far. Our experience has been good. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GD Gustavo D. IT Automotive ### "From Proxy click to Eptura Visitor" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 14, 2025 Visitors find it useful and easy to use, customization is good to present my brand rather than Eptura's, so it really shows as my company. Integration with other platforms is not as easy but doable. Connectors offer a lot more of compatibility and extra options. Pros Ease of use for visitors Quick setup Support response Cons Is not the cheapest in the market Changes from Proxyclick to Eptura have taken out some options I used to have and now require an extra fee Alternatives considered [Lobbyfix](https://www.capterra.com/p/201691/Lobbyfix/) [Envoy](https://www.capterra.com/p/143721/Envoy/) [Lobbytrack](https://www.capterra.com/p/80454/Lobby-Track-Visitor-Management/) Reasons for choosing Eptura Visitor At the moment I tried Proxyclick, it was easy to setup and not as expensive as it is today, but the feature who brought me was the free trial. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JW John W. IT Lead Transportation/Trucking/Railroad ### "Proxyclick helps us manage our visitors" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 7, 2025 Easy to deploy, setup, and go live. We were operational within days. Pros Easy to manage both expected and unexpected users. Adminstrators and Users are able to quickly plan for their visitors and manage the entire process including collecting critical information such as any training required for safety. Cons There's alot of options and configuration but that's a good thing. Its great to have the flexibility to make the sytem work for you. Switched from [LobbyGuard](https://www.capterra.com/p/78770/Visitor-Management-System/) Cost, Features, Benefits of new product to help eliminate need sor staffing Alternatives considered [LobbySpace](https://www.capterra.com/p/166302/LobbySpace/) [LobbyCentral](https://www.capterra.com/p/60750/LobbyCentral/) Reasons for choosing Eptura Visitor Features met our needs and allowed us to make our visitor management system more robust. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EF Emanuel F. Head of TechOps Information Technology and Services ### "Awesome tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2024 Pros The seamlessness way that Proxyclick works. Cons The integration limitations. It would be far more helpfull if we had more integrations available. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TB thomas B. Clinical Trial Branding Lead Pharmaceuticals ### "Very good product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 19, 2024 Very good experience, would definitely recommend. Pros Easy to use, simple and straightforward. Cons Sometimes communication is variable, could be improved. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BC Bien C. System and Service Operations Analyst Information Technology Food Production ### "ProxyClick" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2024 Overall, proxyclick has been very helpful in terms of our contractors and visitors coming in and out to our Plant and it does make our security guards life more easier. Pros 1\. Remote Registration 2. Onsite Check-in via iPad 3. Onsite Check-in via QR Code Cons nothing much i believe ProxyClick will release more good features going forward. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MW Mike W. IT Director Pharmaceuticals ### "Proxyclick needs better billing insights" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 28, 2024 Pros Easy to use. Visitors seem to have no troubles using the system. Cons Under the billing section there are no details. I can't see my method of payment or any past invoices. Actually there is nothing other than an email address. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JV Jan V. Project Manager - Business Analist Packaging and Containers ### "Very useful product for the comfort of your visistors and for safety" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 April 16, 2024 I am happy that we use this product. It is very useful in several areas and gives a professional impression to our visitors. Pros It is useful to be automatically notified when your visitors have arrived. Also very useful to be able to respond to this with one click. Furthermore, the product is important in terms of safety: we always know who is in the building. Because this data is stored in the cloud, it is remails available in the event of emergencies. Cons Not really anything to mention. If there are problems, it has more to do with external matters than with Proxyclick itself. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 21, 2024 Hi Jan, thanks for the great review! We're so glad to hear that Proxyclick by Eptura is streamlining and securing your operations, and that it's making a great first impression on your visitors. We really appreciate hearing feedback like this from our customers, and are excited to continue enhancing the visitor experience at your organization. The Eptura team AZ Allen Z. reception Accounting ### "Good system" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 28, 2024 Pros Easy to use and register and manage guests Cons Servers can sometimes be slow, more features can be added Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 8, 2024 Hi Allen, thank you for your review. It's great to hear that you find the system easy to use for registering and managing your guests. We have some exciting new features lined up for release this year, and we're looking forward to sharing them with you. Stay tuned for more updates! The Proxyclick by Eptura team JG Joe G. Operations Consumer Goods ### "review of ProxyClick" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 26, 2024 Pros easy and reliable portal interface, Nice design and layout, visitor checkin experience kiosk and ipad, solves issue of security compliance and access control Cons to date have not find anything i dislike. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 6, 2024 Hi Joe, thank you for your review of Proxyclick. It's great to hear that you find the portal interface easy to use and reliable. Our solutions are designed to address security compliance and access control concerns, so we're pleased to hear that these have been helpful for you! If you ever have any other suggestions or feedback, please feel free to share them with us. The Proxyclick by Eptura team [View all Reviews](https://www.capterra.com/p/117329/Proxyclick/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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