# Page 10 | Eptura Visitor Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Eptura Visitor the right Visitor Management solution for you? Explore 322 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/117329/Proxyclick/reviews

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Eptura Visitor

4.6 (322)

[View alternatives](https://www.capterra.com/p/117329/Proxyclick/alternatives/)

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Last updated March 13th, 2026

# Page 10 - Reviews of Eptura Visitor

## Showing most helpful reviews

Showing 226-250 of 322 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AF

Alex F.  
  
  
Used the software for:

### " A great and secure tool! "

January 18, 2017

4.0

I appreciate the security that proxyclick gives us and our customers. Its easy to understand and maneuver once you get the hang of it. In the beginning it takes some adjusting just like everything else but once you get the hang of it its a great and secure tool to use in the workplace.

Pros

The control of knowing who is on site at all times.

Cons

Would like to see vendors companies populate by themselves

Review Source

TZ

Tina Z.  
Network and Telecommunications Manager  
  
Used the software for:

### "Very pleased!"

December 23, 2014

5.0

In my course of work, I try new apps all the time. I don't normally give reviews but ProxyClick stands out that it is worth a review. Their customer service is topnotch. You ask a question and they give you step by step instructions. Their documentation is excellent! The kiosk is very easy to use. Very straight forward!

Review Source

Response from Eptura

December 23, 2014

We did share your great feedback with our Customer Success team. They loved it! Thanks a lot.

ID

Info D.  
  
  
Used the software for:

### "Upgrading our Paper Visitor Log Book to something better"

December 15, 2016

5.0

We were looking for a digital log book to be able to track visitors, and print badges. Proxy click works for us and has some extra features that are great but we were necessarily looking for. We had a little trouble getting the print from desktop to work, but the support was great and after a phone call, we got it sorted and all working. In all our Receptionists find the software quite easy to use.

Review Source

MH

Mable H.  
Community Organizer  
Hospitality  
Used the software for: Less than 6 months

### "Love it! Easy to use"

October 19, 2016

5.0

I like that Proxyclick is user friendly. The layout is also easy on the eye. I have not used customer support so I can't comment on that.

Pros

Ease of use

Review Source

NT

Nathan T.  
  
  
Used the software for:

### "Great product so far"

January 19, 2017

5.0

We've been using ProxyClick for about 3 months now. It's great. It takes a load off of our receptionist. Visitors can now check in on their own and get responses from who they are visiting. Visits can be set up in advance. We get a daily email of visitors and a check to see who has let the building. Name badges print great and when there is a problem customer support is on top of getting it fixed.

Review Source

GR

Gabriella R.  
  
  
Used the software for:

### "Keeping everyone informed"

January 9, 2017

5.0

Proxyclick is a great feature for our business because it alerts our employees of their visitors. It makes my job easier as I don't have to run around the office looking for them because they are now alerted on their phone and email. It also makes check-in much faster the next time a visitor returns. We've had many visitors who've shown interest in implementing this program in their own office.

Review Source

GK

Gabe K.  
Business Development Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great tool!"

January 6, 2017

5.0

We use ProxyClick to manage visitor access to our global data center facilities. Large groups can be hard to manage from a registration and logistics perspective. ProxyClick provides us with a very streamlined workflow for adding visitor access to our facilities for small or large groups. I strongly recommend this tool to anyone who has frequent visitor registration requirements.

Pros

Simplicity of the user interface and ability to import large lists of guests.

Cons

Some of the fields within the registration flow are not intuitive and can be confusing.

Review Source

AT

Afroditi T.  
Business Analyst  
  
Used the software for:

### "ProxyClick is very easy to use and really makes life of our reception team better!"

February 1, 2016

4.0

\+ Easy to use according to feedback taken from the reception team in our company + It really helps create a very good (professional) first impression to visitors visiting our premises for the first time + Customer service is very polite and demostrates very good response times A further improvement in the Search functionality will definately improve even more user experience

Review Source

MB

Marcel B.  
  
  
Used the software for:

### "A good replacement of our issues logging file"

January 9, 2017

4.0

In the past, we used a shared excel file to log our issues concerning facilities, MHE, accidents. Due to the fact, there were too many users who worked with this file it was always locked. Proxy click solved this issue directly and there were much more possibilities to have a better track on incidents. Also, the usage of visitor management is a surplus for the organization.

Review Source

AZ

Art Z.  
CEO  
  
Used the software for:

### "Sophisticated yet economical"

August 19, 2013

5.0

Proxyclick is a sophisticated yet economical visitor management system that we have implemented across 9 office and datacenter locations in the US. Proxyclick is super easy to use and yet implements complex protocols necessary for our Payment Card Industry (PCI) and other security certifications. The software has been a 100% reliable and we are a very happy customer!

Review Source

CH

C H.  
  
  
Used the software for:

### "Simple and Easy to Use"

January 6, 2017

5.0

I needed a sign in kiosk for my reception area. Found Proxyclick online, got 1 month free, loved it and now I wouldn't use any other method

Pros

Easy to use

Cons

Not as compatible with Mac as I would like, especially printing from the website rather than through the kiosk, as I still am having issues printing via air printer.

Review Source

SA

Stevena A.  
Director  
  
Used the software for:

### "Great Visitor Management System Solution"

March 30, 2015

5.0

The flexibility of this system is perfect for my organization. It is scaleable, thus adapting to my existing sites and adhoc to support additional influx for Sales and Marketing events. Gregory and Geoffrooy were very patient and helpful during my field trial and they are are in tune with my requirements. They continually provide exemplary customer support.

Review Source

MR

Martin R.  
EHS & Facility Manager  
  
Used the software for:

### "Checking in on line always easy"

February 12, 2015

4.0

good customer support good lay out easy to use miss only possibility to enter visitors in one action for several days nice tool for safety reasons that you can easily see which visitors are in the house

Review Source

Response from Eptura

February 13, 2015

Hi Martin, Thank you for your feedback! You'll be pleased to know that as of late march it will be possible to manage recurring visits. Best regards, Gregory

NS

Nick S.  
Senior Program Director  
  
Used the software for:

### "Good service. Practical solution."

September 9, 2015

5.0

Very professional looking user interface. Customizabillity is also good. Web customer console is easy to use. Good cost performance. Setting up the wireless printer was a bit challenge for non-tech person but somehow managed to configure it correctly. Customer service is responsive and friendly. Highly recommended.

Review Source

Response from Eptura

September 10, 2015

Thanks Nick! We are proud to have you on board.

KW

Keith W.  
Facilities Manager  
  
Used the software for:

### "Proxyclick Kiosk is King!"

March 27, 2015

4.0

The Kiosk tool from Proxyclick is a "Best of Breed" choice in my opinion for visitor tracking in our U.S. HQ and comes at a scalable usage based price point. Customer service has been excellent and their development team actively sought our input for the latest release.

Review Source

Response from Eptura

March 27, 2015

Thanks a lot for your kind words Keith, please keep sending us feedback! Gregory

SR

Sheila R.  
  
  
Used the software for:

### "Outstanding product "

January 12, 2017

5.0

Proxyclick is an excellent product! Everyone that comes through the door and uses it is amazed by it abilities! The notifications that it gives us directly to our phones help us serve our customers in a timely fashion. The ability to go back to find out who has visited us is also a great feature. Overall we are extremely pleased with Proxyclick!

Review Source

VR

Verified Reviewer  
Project Manager  
Hospitality  
Used the software for: Less than 6 months

### "Great, easy to use, software for registering visitors, maintaining secure work environment"

April 29, 2019

5.0

benefits: It remembers frequent visitors. Prefills names from your list with a few characters.

Pros

very intuitive, easy to use and customize. By far the fastest interface I've experienced with similar software.

Cons

Can't think of anything what I would improve.

Review Source

MP

Miriam P.  
  
  
Used the software for:

### "Easy to use and great looking software"

March 27, 2015

5.0

I am impressed how easy it is to use this software. It also looks very good and has lots of nice features, which allows us to leave quite easy a professional impression with our visitors. The support is extremly friendly and especially very quick. I feel very comfortable to use this software (and I tried lots of similar ones).

Review Source

GH

George H.  
Site Security Superviser  
Automotive  
Used the software for: Less than 6 months

### "Continental - Fletcher Proxyclick"

January 6, 2017

4.0

In the past we depended on manual spread sheets to track our incoming Visitor's, Contractor's and Employee's. With the amount daily activity we were having it would take several hours for us to document all of our incoming and out going activity's with accuracy problems. With Proxyclick we are able to let our incoming and out going Visitor's, Contractor's and Employee's do this task their selves with improved accuracy and less time spent by us. As well as being able to create data reports instantly.

Pros

Ease of use and data collection.

Cons

Ease of accessing the system.

Review Source

TB

Tierra B.  
  
Packaging and Containers  
Used the software for: Less than 6 months

### "A must for Front Desk check in"

January 31, 2019

5.0

Pros

My previous employer utilized this software to reduce wait times and improve efficiency. It was extremely user friendly and saved a lot of time

Cons

Can not think of any cons, but I do not think that this software supports all browsers, which can be limiting.

Review Source

SG

Steve G.  
  
  
Used the software for:

### "Software is great. Support is even better."

September 30, 2016

5.0

This a great little package for visitor registration. Lots of features, flexibility and functionality. The development team just keeps coming up with great new enhancements and they actually listen to the feedback they receive from their customers. The support group is quick to respond, friendly and very knowledgeable.

Review Source

AS

Allison S.  
  
  
Used the software for:

### "Gets the Job Done"

January 6, 2017

4.0

Perfectly fine, easy to use. Little to no hiccups. It's just a matter of click, login and the app pretty much does the rest. Any time there's an issue while someone is checking in, it's almost always operator error. Would recommend to any company who values a record of who's coming in and out of their building.

Review Source

PR

Philippe R.  
Group Infrastructure & Operations Manager  
  
Used the software for:

### "Very easy to use, easy to understand for the visitor"

January 18, 2016

4.0

Pro: easy to use, user friendly, nice look and feel, efficient... Cons: no Exchange integration, iPad version miss some features vs PC version. No Airprint via iPad.

Review Source

Response from Eptura

January 28, 2016

Thank you for your review Philippe. You'll be pleased to know that both AirPrint and Calendar integration will be released in the next few weeks.

JO

Jose O.  
  
  
Used the software for:

### "Getting better "

January 6, 2017

4.0

Overall it's a great easy to use the program and the little updates to it are great. One thing that can possibly improve is checking to see if IDs have been verified without having to click on a profile just like a drop down or something to make it easy but that's really all I have to say about that.

Review Source

KD

Katrien D.  
  
  
Used the software for:

### "Good service"

May 30, 2014

4.0

Proxyclick is highly recommended for every company. We use this at our reception, to log in visitors by using an IPad system which gives a professional impression and is user friendly for our reception ladies. Proxyclick has many more features and that makes Proxyclick interesting software.

Review Source

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