# Page 5 | Eptura Visitor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Eptura Visitor the right Visitor Management solution for you? Explore 322 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/117329/Proxyclick/reviews --- Eptura Visitor 4.6 (322) [View alternatives](https://www.capterra.com/p/117329/Proxyclick/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Eptura Visitor ## Showing most helpful reviews Showing 101-125 of 322 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JW Joshua W. Used the software for: 6-12 months ### "Superb and easy product, customer support and dialog is world class." March 28, 2018 5.0 Pros It easy to to use for both visitor and company. It looks really great out of the box. Clean UI and administration. The customer support and dialog with Proxy Click is world class. Cons Cant really think of any cons, any type of feature request i would like i have been told its actually on the road map for the system. Review Source CD Christian D. Global Facilities Manager Facilities Services Used the software for: 6-12 months ### "Easy to use, quick to learn system , great looking interface on the reception desk. " July 16, 2018 5.0 reception desk staff planning. Ease of interaction with guests, biggest plus is the feel of the visit, starts off great as we are a tech company with great tech at the front door Pros We can roll this system out to our Global Offices easily when we are ready. Great looking hardware, impressive style. Eyebrow raising and impresses your guests when they visit. Cons Nothing really negative to say about the entire set up, only thing is that you need 100% staff commitment to use it. Review Source Response from Eptura July 19, 2018 Hi Christian. Thanks a lot for taking the time to leave a review. We really appreciate it! MP McKenzie P. Global Culinary Ops Coordinator Food & Beverages Used the software for: 2+ years ### "Overall, color me satisfied" January 6, 2017 4.0 I use Proxyclick multiple times a week and have found it to be intuitive, user-friendly, and by-and-large infallible. I wish it were easier to search for visits or groups that I've created in the past. I've never had to contact customer support so I cannot speak to that. Also, I do not manage the Proxyclick contract, so I really don't know if it's a good value for the money. Pros I like that I only have to go through about 4 clicks to get my guest registered. Cons Very difficult to search for groups/visits that I've already added. Don't like the push notifications as I get notified anytime that ANYONE has a visitor, not just me. Review Source VC Valery C. Global Desktop Engineering Manager Machinery Used the software for: 1-2 years ### "Automation at its best" January 6, 2017 4.0 At first, we were skeptic about the product but now we do not want to give it up anymore, in fact, we are increasing our deployment throughout Europe as more and more sites understand the benefits of the product. Pros Ease of use, features and the whole automation behind it Cons Industry standards do not work well with the system. Firefox to be used for badge printing. IE11 not completely supported. Review Source KP Kameron P. IT Specialist Real Estate Used the software for: 1-2 years ### "Overall Great Product" July 24, 2019 5.0 Pros I like how easy it was to setup and use. Cons I dislike that the kiosk only works on iOS or web browser it really needs an android version of the app. Review Source GD Gilles D. Receptionist Pharmaceuticals Used the software for: 2+ years ### "The system is good but encounters many problems with the printers in order to print visit cards ." January 12, 2017 4.0 Personaly , i prefered the previous version of the system Proxyclick because I found it clearer but the new one works pretty good aswell. Pros It is clear and easy to use Cons It is quite hard to parameter with some printers Review Source KH Kristi H. Inside Sales Computer Software Used the software for: 1-2 years ### "Organized" July 24, 2019 5.0 Love it Pros This software is helpful to run reports and keep contacts Cons That the printer has to print each time they check in Reason for choosing Eptura Visitor Saw at another facility Review Source PC Paul C. IT Manager Motion Pictures and Film Used the software for: 1-2 years ### "Awesome Software For small businesses " February 10, 2020 5.0 Pros It is easy to use and setup. It can make any small company feel like a giant corporation. Cons Still some features needed for email notification. Review Source SH Sam H. supervisor Hospitality Used the software for: 6-12 months ### "Looking out for the little guy" April 19, 2019 3.0 Pros I love that it ensures the security badge customization, access control, visitor pre-registration, user permissions, data protection and safety checks. all of these things are great especially for a small starting company Cons It can take awhile to get used to and get efficient with the program Review Source MG Mandy G. Administrative Associate Research Used the software for: 6-12 months ### "Best Visitor System Ever!" January 16, 2018 5.0 Having a simplified easy Visitor sign in all at the hands of an iPad. This allows for 24 hour check in and check out, even if no one is at the front desk. Pros The best thing about this software is the email notifications our employees get when a visitor or delivery has arrived! Cons That the app does not work on the android phone and only works on an iPhone. We also wish we could track delivery notifications. Review Source Response from Eptura January 23, 2018 Thank you. Indeed we started with iOS but have plans to expand to Android too. And tracking deliveries is on the roadmap. I'll inform you when released! TJ Tara J. Receptionist Used the software for: 6-12 months ### "Great when functional" January 6, 2017 4.0 Proxyclick is great and much more convenient than how I would traditionally keep track of visitors. The visitors also enjoy the process very much and think it's very cool and high tech. The only problem I've experienced is sometimes the iPad app experiences issues connecting with the computer and the badge printing system and won't check people in, or will long after they have arrived and sometimes won't print the badge or will an hour later. Most of the time it works and it is great, though. Pros I love that it notifies the person receiving visitors via email or text. Cons Connectivity issues Review Source Simon S. BM Used the software for: ### "Proxyclick Visitor Management " April 15, 2014 5.0 Firstly, the free month long trial was an excellent way to test the system. The on-line tutorial was straight forward to understand and enabled me to set up my building with ease. My questions and queries were answered quickly by the customer support. My reception team and visitors find the system easy to use and required minimal training. The fee structure is flexible and allows me to alter usage to meet the peaks and flows of the building from month to month. Overall a great system without the hard sell, in fact it's sold it's self to me already! Review Source Nuno O. IT Manager Machinery Used the software for: Less than 6 months ### "Good Visitor Registration Software the one with a free workable plan" March 7, 2018 4.0 The Free Version its a nice start Pros Easy setup and deploy. Less than 15minutes and you are ready to start working. Great alerts to email and sms. Simple dashboard view. Integrations with Outlook and Google calendar its great feature. The kiosk app is user-friendly to the visitors, fluid to work with. Cons Only works in IOS. You are forced to buy an iPad to work with Proxyclick. In the free version the feature that we needed the most was not included, the badge printing feature.It´s the most important feature for control the visitors in your company. Other languages only upon request. Review Source Lisa A. Museums and Institutions Used the software for: 1-2 years ### "Easy to use" January 6, 2017 5.0 I find the program easy to use. I personally have not had any issues with using the program. I will continue utilizing this program. Review Source VR Verified Reviewer Senior Data Associate Internet Used the software for: Less than 6 months ### "A portal for all your visitors needs" October 15, 2019 5.0 A one stop visitor portal that enhances customer experience and maximizes efficiency. Pros I like how great this is for the customer. It simplifies the visitors experience and guides them efficiently to what you can provide for them. Not only is this great for the users experience from an ease of use standpoint, but it helps improve communication of what you can provide to your customer, which maximizes quality for your customers. Cons There was nothing in particular that I didn't like about this software. I've had nothing but positive experiences in my recent use of this product. Review Source Tony B. Owner Computer Networking Used the software for: 6-12 months ### "A visitor management system that works without error!" April 5, 2019 5.0 Pros We have setup this solution to use in a private school district and it works very well for all visitors that visit the district. Cons I had a hard time setting up the solution, but after some help over at ProxyClick I was able to get this solution rolling. Review Source FP Frank P. Facility Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Facility manager" January 12, 2017 3.0 works well, need to be able to duplicate days and people to one access. I spend too much time going through tabs. Need more pull downs Pros Organized Cons not enough pull downs Review Source LN Laura N. Local IT Food Production Used the software for: 6-12 months ### "Good but still room for improvement" July 25, 2019 4.0 Pros It's userfriendly and not complicated to be used. A good tool to control all visits Cons I find it hard to change something in configuration, and it don't depends on me, I have to contact the supplier Reason for choosing Eptura Visitor It was more customizable and better than others Review Source MV Marijke V. reception, office & facility management assistant Used the software for: 6-12 months ### "We use proxyclick to manage our visitors log. The program fits our purposes." January 22, 2018 4.0 less paperwork, faster and easier check-in, fast overview of past and current guests Pros The basic features are easy to use, there is a clear overview of daily guests and planning multiple visits in advance facilitates the check-in process. Cons It is less clear which of the information our clients enter is stored and therefore we are unable to guarantee their privacy. E.g. sometimes the name of a previous visitor pops up when another visitor has entered 3 letters. Review Source MT Michael T. IT Manager Alternative Medicine Used the software for: 2+ years ### "Great Reception software." January 12, 2017 4.0 Software had a few little things that were buggy but all have since been fixed. Since the new updates all seems to be running very well now. thanks for all the support Review Source AT Alex T. IT- Architect Non-Profit Organization Management Used the software for: 2+ years ### "Visitor Management made easy" January 12, 2017 5.0 Have been using Proxyclick for 5 years and it has just worked and never geve us any trouble. Great hasel free software Pros Hassle free, reliable and easy Cons .... Review Source JR Joke R. Management Assistant IT Internet Used the software for: 1-2 years ### "Important improvement!" January 19, 2017 5.0 Since we have introduced Proxyclick, it's very easy to see who entered the building. For instance in case of emergency you can get a list with all visitors that have checked in. When a visitor car is blocking one of our cars (or the neighbours' one) we can easily find the name of the owner of the car. Very good service and good pricing as well! Pros Easy to use Cons / Review Source KD Kelly D. Office Manager Medical Practice Used the software for: ### "Proxyclick is simple, modern and huge time-saver" July 7, 2017 5.0 speedy check in time, front desk freed up for other tasks, modern look/feel in office Pros Proxyclick is super easy to set up and use. Within minutes we were able to convert our paper forms to kiosks where patients are able to enter their information and check themselves in. Our check in time has been cut down considerably. The front desk now has a lot more time to devote to other responsibilities and we've gotten tons of compliments from patients about how easy the check in process is. The self check in kiosks give the office a very modern feel. Cons We look forward to seeing new features and advancements! Review Source GC Grisson C. Security Officer Security and Investigations Used the software for: 2+ years ### "Best Monitoring program" January 19, 2017 5.0 Easy to navigate and very user-friendly! Customer Service is easy to be reached out. We have customers that give a good review after using the Proxyclick. Review Source CS Carina S. Executive Assistant / office Manager Construction Used the software for: 2+ years ### "Fantastic Tool for our Office! " January 9, 2017 5.0 Proxyclick is a great tool for our office of over 100 people, simple use and with great features. Customer service has been a pleasure to speak with also. Review Source Similar Products Featured