# Page 7 | Eptura Visitor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Eptura Visitor the right Visitor Management solution for you? Explore 322 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/117329/Proxyclick/reviews --- Eptura Visitor 4.6 (322) [View alternatives](https://www.capterra.com/p/117329/Proxyclick/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Eptura Visitor ## Showing most helpful reviews Showing 151-175 of 322 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use sP samuel P. IT Food Production Used the software for: 1-2 years ### "Good Product" January 12, 2017 4.0 I like How the product can easly manage all the visitor and send email to informe the guest has arrived. Pros easy to use Cons we have no control on the software, all is in the cloud Review Source MS Manju S. Data Labeling specialist Hospitality Used the software for: 6-12 months ### "Perfect for visitor sign in" December 28, 2022 5.0 Visitors journey to the office premises can be documented and tracked on it. printing badge for them is very easy and simple. I can see all the visitors from different office location around the world. Pros Visitors can sign in without help of an employee and can get badge easily. Entry and exit of the visitors can be tracked easily. It shows all our offices worldwide and getting Id printed is very easy. The UI of proxyclick is very user friendly. Cons I have only used this software a few time and I cannot comeup with flaw at this moment. Review Source Yamini S. Associate Software Engineer Information Technology and Services Used the software for: Less than 6 months ### "Keep records of your visitors" November 23, 2018 5.0 Pros This software has helped me in keeping a track of all the visitors who visit our organization through its database. Because of this we don't need to keep the records using a pen and registers. The interviewing process has also gained high momentum because of this. Cons There isn't anything to be disliked. Just that the home screen should have been made customizable but that is not a very big issue. Review Source EG Emma G. Customer Services Manager Medical Devices Used the software for: Less than 6 months ### "Snazzy, professional and easy to use" January 6, 2017 5.0 We recently installed Proxyclick at my company, having used visitor books for as long as I can remember. The look of Proxyclick is smart and professional and the image as you walk into Reception has impressed a lot of people. It is easy to manage and helps to reduce lengthy waits for visitors if the Receptionist cannot locate the member of staff. Really pleased with the reporting (especially for H &S reasons). Pros Ease of use for visitors / stored details for repeat visitors / email confirmation to member of staff being visited / professional look Cons Nothing really - apart from the fact that you have to have the computer running all the time, so it does not work particularly well for an unmanned Reception area. Review Source Katrien D. Facilities Services Used the software for: ### "Professional impression for our reception" May 30, 2014 4.0 Proxyclick is highly recommended for every company. We use this at our reception, to log in visitors by using an IPad system which gives a professional impression and is user friendly for our reception ladies. Proxyclick has many more features and that makes Proxyclick interesting software. Review Source EA Emefa A. Receptionist Oil & Energy Used the software for: 1-2 years ### "Good service" January 10, 2017 4.0 Experience with Proxyclick has been great and exciting. Won't hesitate to introduce Proxyclick to other potential users Pros Ease of use Review Source Daniel W. Facilities Coordinator Financial Services Used the software for: I used a free trial ### "Proxyclick Visitor managment system" January 28, 2016 5.0 Porxyclick was implemented in our 65,000 square foot building and has rapidly increased the way we sign visitors into the building. its simple and efficient and very customer friendly the team who work behind the scenes to keep it running do an excellent job i would highly recommend this to anyone Pros quick easy to use smart cost saving customer friendly great communication for the team \` Cons no cons on this software highly recommend Review Source Response from Eptura January 28, 2016 Thanks a lot for your review Daniel! KV Kevin V. Office assistant Information Technology and Services Used the software for: Less than 6 months ### "Proxyclick is very user friendly and the support is great" July 28, 2017 5.0 Pros Proxyclick is a great tool for logging visitors. We use an ipad as a kiosk where our visitors can log in. The person they're visiting automatically receives a text message alerting them of their visitors. We are even able to alert all visitors of an emergency through text message. What I love the most is the support. It's wonderful to receive such hands on support from someone who immediately helps you with your issue. Cons You get reports about your visitors, which is nice. It could be a bit broader though. The list of possible reports is slim. Review Source Response from Eptura July 28, 2017 Thanks Kevin for your positive review JQ Jonathan Q. Director Health, Wellness and Fitness Used the software for: 6-12 months ### "easy to use, logical and pain free" November 29, 2017 5.0 Pros easy to use, app looks great, perfect check in software. don't need any training on how to use it. highly recommend Cons subscription is a little expensive, but i guess you get what you pay for. customer support is also great. Review Source DF Desmond F. Customer Support Engineer Information Technology and Services Used the software for: 6-12 months ### "Superb Product. " January 6, 2017 5.0 This software has brought us peace of mind. We used to use visitor logs, now we can easily be alerted when our visitors arrive and can check them out remotely! Pros Ease of use and AD integration Cons Configuring the Print server was a pain but easy overall. Review Source VR Verified Reviewer Fleet IT Manager Maritime Used the software for: Less than 6 months ### "Very Handy Tool" January 17, 2018 5.0 Pros It is very easy to set all the meeting parameters that usually you need to coordinate manually. It really helps a lot Cons Sometimes when updating existing meetings you can get more notifications that expected and also false alarms. But the support is very effective in fixing those cases. Review Source Response from Eptura January 23, 2018 Thank you for the feedback. We'll look into this. Dr. Andy U. Managing Director Of Operations Retail Fuel Station Business Central Europe Used the software for: Less than 6 months ### "tried out of pure curiosity but within weeks Proxyclick became reliable part of company appearance" January 8, 2018 5.0 replaced paper based visitor log and looks much more professional Pros easy to use, different packages (we still use the free version), professional appearance, reliable, great support Cons options are always combined in packages, would appreciate to have a more flexible approach that allows to pick single options for a fair fee Review Source Response from Eptura July 19, 2018 Thanks for your review! BS Bryan S. Business Applications Specialist Used the software for: Less than 6 months ### "Software is easy to setup and use, configuration tools are intuitive, great visitor management tool" July 7, 2017 5.0 Automated Visitor Management system to support the reception area, visitor logs that we can use to run reports, ledgable visitor logs, enhance our ability to meet ITAR requirements, automatic badge printing. Pros Easy to setup, configure and use. Automatic Badge Printing. NDA agreement as part of checkin process. Nice reporting feature. Excellent Customer Service! (OK, not really product related, but I had to mention it) Cons Slow refresh rate on Kiosk after making configuration changes in dashboard. Printer setup was more challenging then expected. Review Source Response from Eptura July 7, 2017 Thanks a lot for your review Bryan! TW Tom W. Facilities tECH Computer & Network Security Used the software for: 6-12 months ### "Good product" January 12, 2017 4.0 We use this to manage many different vendors and customers. We rely on it for giving access and alerting facility workers to who is in the building. Pros Ease of use Cons Sometimes doesn't retain access levels given to vendors Review Source ML Michel L. Facility Manager Used the software for: ### "Great deal - full featured" October 27, 2011 5.0 I strongly recommend Proxyclick Visitor Management to anyone looking for a easy-to-use, powerful and affordable visitor management system Pros We manage roughly 1000 visitors a month with Proxyclick Visitor Management. As a Facility Manager, I am very happy with the tool. It's very easy to implement (web-based), very user friendly, and has great features (e.g. emergency list). Receptionists also love it: they have all the info of the visitors of the day in real-time and find it a great time saver (e.g. print badge and warn host in 1 click, e.g. invite visitor and book a parking space in one click). Cons I have a hard time finding minus points. Maybe the fact Proxyclick does not function without Internet, but for us it's not really a problem. Review Source FP Frank P. Facility Manager Facilities Services Used the software for: 6-12 months ### "Facility Manager" January 6, 2017 3.0 System is OK. Just wish I could enter multiple names at one time that have the same info on it. I have major tours with 20 people on it and I have to enter each one individually. Time-consuming. Pros Multi-users Cons Single entries Review Source CD Crystal D. Customer Liaison Design Used the software for: Less than 6 months ### "Easy, beneficial, and the support is amazing!" January 19, 2018 4.0 ACCURATE CLIENT INFORMATION, APPOINTMENT REMINDERS AND FOLLOW UP E-MAILS TO CLIENTS AT THE CLICK OF A BUTTON. Pros I like how user friendly the program is to use and the fast response time and customer care Proxyclick provides. Cons I wish the screens were more condensed to make the sign in process seem quicker and not so daunting for the client. Review Source Response from Eptura January 23, 2018 Hi Crystal thanks for the feedback. Check-in can be as short to as little as 3 screens. But if many fields need to be inputted then yes, we capture info one screen at a time. This allows for clarity and also for tailored flows (screen depending on previous answer). MM Michael M. Executive Assistant Insurance Used the software for: 1-2 years ### "Proxyclick solved a major problem for our company" January 6, 2017 5.0 Our insurance company needed a way to track our outside visitors for various reasons. Proxyclick not only solved that problem, it also allowed us to print badges for our visitors to wear. The system is very easy for our employees to use. More importantly, the system is easy for our visitors to use. I would recommend Proxyclick to anyone looking to track their outside visitors. Pros The software is easy to use, both for our employees and our visitors. Review Source MP Michele P. Manager Executive Office Used the software for: 6-12 months ### "Very Pleased!" January 12, 2017 5.0 We use ProxyClick daily in our office and have done so for about 8 months. We are very pleased with the overall product and the service we receive. Very user-friendly! Pros Ease of use. Cons Nothing negative to report. Review Source MB Maxime B. Technical Advisor Farming Used the software for: 6-12 months ### "Great product" January 6, 2017 5.0 It does what it has to do, Support is fast and helpful. We even got custom support for our needs. It's easy to use and manage. Pros Ease of use Cons Print Management with multiple printer for one site. Review Source PC Patrick C. Facility Manager Used the software for: ### "Great tool - projects very professional image to visitors" October 27, 2011 5.0 Very good tool Looking forward to see the future versions (as the application get even better from release to release). Pros I value many aspects of Proxyclicks visitor management. First, it is very easy to use, very intuitive (as all Proxyclick applications). As a result, colleagues use it and the reception always has an accurate view of whos expected or in the building. Second, it helps you a lot to project a very professional image to visitors (they feel welcome and many are impressed by the visitor touchscreens). Third, Proxyclick is very responsive they have a great customer support, will closely listen to your needs / issues and act very fast Cons I don't see. Visitor Management fulfills my needs. Review Source PT Pascal T. Technical advisor Food & Beverages Used the software for: 6-12 months ### "Good Product and excellent support." January 12, 2017 4.0 I was very well supported during the implementation of the product and during the upgrade of the application later. Pros Customer support Cons Multi site configuration and flexibility Review Source LM Lzbeth M. InfoSec and Compliance Manager Information Technology and Services Used the software for: 6-12 months ### "Good feature set and excellent customer support" January 6, 2017 4.0 Customer support has been exceptional. The customer is not kept in the dark, and features are constantly being added. Great overall. Pros Ease of use, turn key setup. Cons A little buggy Review Source CL Carly L. Office Admin Used the software for: 6-12 months ### "Super easy " January 17, 2018 5.0 Pros It contacts the person directly when a guest checks in. Really helpful for me, so i don't have to stop what I'm doing to contact the person. Review Source CM Costas M. Business Relationship Manager Used the software for: ### "A visitor experience " September 22, 2015 4.0 Even though we were in the market for a replacement system on our antiquated paper based system and looking for ways to save on the expenditure with Proxyclick we have gained a lot more, we gained a visitor experience. We have deployed 11 sites using iPad kiosks and we are now looking to increase it to cover multi Country deployment. I was very surprised that most visitors mentioned Proxyclick positively when they arrived. Configured correctly it has given us greater benefits in a lot of areas, for example fire evacuation reporting, audit control, unified reception across all sites, multi entrance. Pros: Design, ease of use, very helpful support staff and pricing Cons: You can't take visitors pictures on the iPad Review Source Response from Eptura September 22, 2015 Hi Costas, thank you for your review. Note that the option to take pictures from the iPad front camera will be available in our upcoming iOS app (Oct. 2015). Similar Products Featured