# Page 8 | Eptura Visitor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Eptura Visitor the right Visitor Management solution for you? Explore 322 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/117329/Proxyclick/reviews --- Eptura Visitor 4.6 (322) [View alternatives](https://www.capterra.com/p/117329/Proxyclick/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of Eptura Visitor ## Showing most helpful reviews Showing 176-200 of 322 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ME Mohamed E. Engineer Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Perfect Visitor Management" January 12, 2017 5.0 it is perfect for our visitors and company image. it is more easey for our visitors to locate us and reminded with appointments with us Pros Location share and reminder Review Source DC Denielle C. Executive Sales Administrator Information Services Used the software for: 1-2 years ### "Very user-friendly and functional" January 6, 2017 5.0 I had ProcyClick access to most of the several data centers and as the Executive Sales Administrator, it was extremely helpful for me especially to see and check in people for a vast variety of reasons. Pros Very versatile and accurate for several locations and people. Cons Not always accurate regarding saving or updating meetings and check-ins but mostly pretty accurate. Review Source SR Shaun R. Office Manager Reception Used the software for: Less than 6 months ### "Effective customer log in," February 22, 2018 4.0 Pros clear straight forward does as it says on the tin... basic and very easy to use for the customer which is essential for busy office Cons The lack of ability to pre book and print labels for parties that are visiting the following day/s.. you can insert a group and pre date them but the only option to pre print them is by checking them individually. Which in some cases is the night before and this date appears on the label and they are registered to be on site that day Review Source WD Whitney D. Used the software for: Less than 6 months ### "Proxyclick is great!" June 16, 2016 5.0 I really enjoy using proxy click. The web interface if great. I can pull visitor reports effortlessly and I can pull any type of data report that our Security Officer may request. The actual app on the iPad that guest use to sign in is also user friendly. Guest really enjoy using it! Cons More features should come with the basic plan. I understand you get what you pay for but the option to customize fields should be available to customers using the basic plan. Maybe not every customizable feature but at least two or three additional. Review Source NM Noel M. Office Coordinator Internet Used the software for: Less than 6 months ### "It's been easy and customer service is helpful, with a few minor annoyances" January 19, 2018 4.0 Better communication within the office of when guests are arriving, so reception is not caught off guard and someone can be at the front when guests are scheduled Pros I like that it is customizable and significantly cheaper than the competition. Customer service has been excellent and I always get an answer within an hour. Cons I don't like that you cannot see when employees have gotten the text, or they cannot reply to the text. They can only reply to the email, which is not helpful in our environment. Review Source JW Jason W. Building Engineer Facilities Services Used the software for: 2+ years ### "Proxy click work great for out site" January 12, 2017 5.0 Very easy to use. Simply schedule a visit through proxy click, then our customer or vendor checks in via the iPad kiosk. We are very happy with proxyclick. Pros Easy to use Cons Nothing it's great Review Source MH MOSHE H. President International Trade and Development Used the software for: 1-2 years ### "Tried several this is above the rest" March 25, 2019 5.0 Pros The ease of use, abundance of features and the customer support Cons Nothing yet :-( try back another time or never. Review Source Daniel W. Facilities Used the software for: ### "ProxyClick overall " October 27, 2014 5.0 Great customer service and value for money, just what our business needed Review Source JW Jason W. Facility Tech Telecommunications Used the software for: 2+ years ### "Easy to Use, Does the Job" January 19, 2017 5.0 We are able to preschedule, check in and track all customers and vendors that enter this facility. A priceless tool for people management. Pros Ease of use Cons N/A Review Source aW angela W. Security Administartion Computer & Network Security Used the software for: 6-12 months ### "Thanks for the changes" January 6, 2017 4.0 Gave feedback on this program before and the changes were made!! Great!! I especially love the tabs to see if the ids have been verified right then in there, also love the edits tab and how everything is completely organized. Pros The editing tabs for the software lets me update the information also it lets me check a person out if they forgot to. Cons I would love for it be east when switching between ones profile without choosing edit this profile only . Review Source Response from Eptura August 31, 2017 Thanks a lot for your review Angela FV Felicia V. Security Security and Investigations Used the software for: ### "My Awesome Experience" January 13, 2017 5.0 So far my experience with the Proxyclick system is a great one. Now using Proxyclick, everything needed on a daily basic is so much easier to find. Thanks for the such innovative new system to work on. Pros I like that it is well organized. Cons There are not any cons as of yet. Review Source WV Wim V. Customer Center Used the software for: ### "Easy-to-use, simple visitor management system" November 3, 2014 4.0 Proxyclick is an easy-to-use visitor management system that enables a company to quickly and easily register all visitors to their site. It also features some flexibility to adapt the system to the needs of the company. Besides that, Proxyclick listens to our needs, and tries to update the system if this is needed. Proxyclick does not have all the bells and whistles, but it offers all the basic features you would need, including some reporting options. Drawback is perhaps the bad interfacing with other systems, but this is in the roadmap of Proxyclick. Review Source Response from Eptura November 3, 2014 Thank you for your feedback Wim, I am in charge of Product Development at Proxyclick. You'll be pleased to know that since we talked about it last year we have now made our API available. Best regards, Geoffroy De Cooman NV Nichayette V. Assistant to CEO Used the software for: ### "Smooth Operator" January 6, 2017 5.0 We got lots of compliments from guests. Check-in/out is easy and it's very professional looking. I also like the fact the send details to guests prior to the meeting. Pros Professional looking Sending address details to guests. Cons N/A Review Source VAG Victor Alfonso G. Ejecutivo Telecommunications Used the software for: Less than 6 months ### "Seguridad para la empresa " April 8, 2023 5.0 Es un buen aplicativo Pros Es práctico y robusto en gestión permite la identificación facial de forma segura Cons Soporte on line deben mejorar las respuestas on line Review Source BV Brad V. System Adminsitrator Used the software for: Less than 6 months ### "So far so good" January 29, 2018 4.0 The functionality is really good with the paid plans although too expensive for our basic needs. Adding an add-on option for items like badge print or text messaging would be useful in our situation. Pros Ths initial setup was quick and easy. The functionality is really good with the paid plans although too expensive for our basic needs. Review Source Response from Eptura July 20, 2018 Hi Brad, thanks for your review. We're happy to hear you're having a good experience using Proxyclick. MA Michael A. IT Technical Officer Accounting Used the software for: Less than 6 months ### "Best Visitor Log system" February 11, 2020 4.0 Pros The software is very easy to setup(within minutes). No advanced skills required. The support also are very supportive Cons Would be great if it comes with documentation Review Source HS Harley S. Security Used the software for: Less than 6 months ### "Satisfied and impressed." January 17, 2018 5.0 Pros Easy and simple. This software has made it easier for the visitors to sign in on a daily basis and need little to no instructions on how to use it. Cons Loading faster. Once a visitor signs in to the software it takes a while for it to show up on my side. I need to refresh the page a few times to show that the visitor has checked in. Review Source BS Billie S. Executive Assistant Used the software for: Less than 6 months ### "Great System!" January 6, 2017 5.0 ProxyClick has replaced our paper based sign in the system very effectively! It is a great package that not only checks guests in but alerts the host that their guest has arrived. It is very user-friendly - easy check in, easy checkout! The feature of saving guest names makes future visits even easier. I would definitely recommend this to anyone who requires guest reception security. Pros Security Cons Nothing at this time Review Source JL Jens L. Precurement Automotive Used the software for: 1-2 years ### "Easy to use, for professional and non-professional." January 24, 2018 4.0 Pros Visits can be quickly noticed down. Whithin a phone call you can edit or even create a new visit. I do like the desingn of the program since its easy to understand. Cons I dont realy know the weaknesses about the software since I am only using it for creating my visits. Maybe there should be a funtion that you can view visits within your department? But I dont know if there already existing a similar function Review Source Response from Eptura July 20, 2018 Hi Jens, thanks for your review. You can actually filter visits by host within Proxyclick. If you need any help doing so, please let us know! DT Daniela T. Receptionist Financial Services Used the software for: Less than 6 months ### "Great tool for the office" January 6, 2017 5.0 We love using Proxyclick at our office it makes the sign in the process much quicker and more efficient. We love that it notifies our staff when they have a guest and those notifications can be sent my email and/or text message. Overall very good experience. Pros \- Ease of use - Multi-language capability - Text and email notifications. Cons \- Wish the interface was more customizable. Review Source DM Damien M. Video Editor Graphic Design Used the software for: Less than 6 months ### "Easy To Use" March 27, 2019 5.0 It's been great and will be using it for awhile longer to help bring my company up. Pros Helped with interviews for my startup company. Easy to use and manage all the people I interviewed with my notes. Cons Would like more customization options Review Source Response from Eptura March 28, 2019 Hi Damien, Chloe from the Proxyclick support team here! Thanks for your message, we're happy to hear that our product fits in with your needs. In terms of customisation, we'd love to know what additional options would be useful to you. Do feel free to send us a message at support@proxyclick.com with your thoughts. SW Sandra W. SMS & PA to Exec Used the software for: Less than 6 months ### "Great Signing In system - definately recommended" June 14, 2017 4.0 Its modern, and easy to use. Great for visitors. Pros Its an easy to use programme. Great to see who visitors are when they check in. Lots of great ideas to use, like creating badges and scanning codes. Can create training groups so the names are there at check in. Would recommend this system to companies. Review Source MC Melissa C. Admin Entertainment Used the software for: Less than 6 months ### "Easy to learn and work with" January 16, 2018 5.0 Able to securely sign clients in. Pros That its simple but efficient! Way better than having clients sign a piece of paper. I also like that the system remembers clients when they come back. Cons If clients are walk ins I wish it would just accept their name without having to say who they are meeting with. Review Source mL megan L. Used the software for: ### "Could not be happier! " January 6, 2017 5.0 My position requires me to manage the day to day task of reception while also working in accounting. When I started my position I started looking hoping to find software that would help me multi-task. I was very excited when I came across ProxyClick, from the beginning it's been excellent. Super smooth setup, very easy to train others & the people coming into the office love it. ProxyClick has made my work life soo much better. I can now focus more on my accounting work and our customers still fee like they are getting A+ service. Review Source Response from Eptura February 12, 2017 Thanks a lot for these kind words Megan, it's great to have you on board! VC Vickie C. Executive Assistant Used the software for: Less than 6 months ### "Simple Straightforward Visitor Management" July 12, 2017 5.0 Pros This software is to replace a previously used one that cost way more. We've only been using the software for about a week but it works the way it says it does. Cons I wish there were more ability to display the welcome screen the way I want. Logo placement, text size and placement. Review Source Similar Products Featured