# Page 4 | PeopleKeep Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is PeopleKeep the right Benefits Administration solution for you? Explore 89 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/117392/PeopleKeep/reviews

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PeopleKeep

4.5 (89)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of PeopleKeep

## Showing most helpful reviews

Showing 76-89 of 89 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MM

Megan M.  
Campaign Fulfillment Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great customer care!"

September 18, 2018

5.0

Pros

Fairly easy to use and understand, and if one is unsure about how to use the platform the customer service team is awesome!

Cons

I honestly can't think of anything I don't like.

Review Source

SH

Simon H.  
Investment Consultant  
Financial Services  
Used the software for: Less than 6 months

### "Very easy to use, file claims, get reimbursed"

September 24, 2018

5.0

Navigating my HRA options, benefits and eligible expenses has been very easy and straight forward with PeopleKeep, and the site is very user-friendly with responsive customer support.

Pros

Ease of use, list of eligible expenses that are reimbursable for the HRA, simple process to file claim and upload receipts

Cons

Nothing negative so far, everything has been good.

Review Source

JS

Jon S.  
Supervisor  
Plastics  
Used the software for: 1-2 years

### "Great experience"

September 18, 2018

5.0

Pros

Very easy to use. Always get quick response.

Cons

Nothing comes to mind. Not sure of cost of software but the ease of use more than pays for itself.

Review Source

RM

Rosanna M.  
Consultant  
Management Consulting  
Used the software for: Less than 6 months

### "An Amazing Health Reimbursement Plan"

September 19, 2018

5.0

I have had an outstanding experience with PeopleKeep. They are timely in processing reimbursements, and communicative. The service reps have been helpful, informed, and clear in their communication. I have never had the impression that they are looking for ways to not reimburse. In fact, quite the opposite. For example, I thought my insurance premium would not qualify for reimbursement. They looked into it and let me know that my premium was reimbursable.

Pros

Ease of use. The interface is straightforward and intuitive and simple. I typically find online providers to be inaccessible and confusing. PeopleKeep is the opposite.

Cons

I haven't yet run into a con. There are no cons that I can think of.

Review Source

RD

Randy D.  
office manager  
Civil Engineering  
Used the software for: 6-12 months

### "1st year with People Keep"

September 18, 2018

5.0

In lieu of health insurance this is an excellent option. It helps the employees with their medical issues, without the company becoming an insurance "Broker".

Pros

Reliability and Timeliness for responses

Cons

I have found nothing to dislike at this time.

Review Source

SC

Shawn C.  
Patient Care Consultant  
Medical Practice  
Used the software for: 6-12 months

### "My review of PeopleKeep"

September 18, 2018

5.0

Pros

Versatility, and adaptability. I like that I can use this in multiple offices in multiple ways.

Cons

When I signed on the first time it didn't register my account right away.

Review Source

KA

Kendall A.  
Surgical Assistant  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Good stuff"

September 19, 2018

5.0

It has been a good experience.

Pros

It's easy to use and your money is reimbursed at the same time every month.

Cons

Getting a hold of customer service was not the easiest.

Review Source

AH

Aimee H.  
Office Administrator  
Automotive  
Used the software for: Less than 6 months

### "Excellent Option and Service"

September 18, 2018

4.0

I have used the customer service chat option a few times. Each time the representative is polite, helpful, and knowledgable. The reimbursement process is quick and easy as long as all required information is submitted correctly.

Pros

I was surprised at the excellent options of coverage and benefits. Some very practical and realistic things are covered that other insurance plans do not cover.

Cons

Some benefits are covered, but with a doctor's note. This is sometimes a pain and makes the process of getting reimbursed longer.

Review Source

JK

Julia K.  
Donor Relations Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "PeopleKeep is awesome! "

September 18, 2018

5.0

Our staff is benefiting greatly from PeopleKeep. I especially like how easy it is to request time off through their software!

Pros

I really liked using Peoplekeep because it is so user friendly! I appreciate the simplicity and friendly communications.

Cons

There is nothing I disliked about the software.

Review Source

GK

Georgiy K.  
Senior Software Engineer  
  
Used the software for: Less than 6 months

### "Great service!"

June 5, 2018

5.0

Pros

It was so easy to understand this program, also it has good help resource and outstanding customer service

Cons

There is nothing I like least about this software, again I think it is great service and it was really helpful for me

Review Source

Response from Remodel Health

June 11, 2018

Hi Georgiy. Thank you for taking the time to review PeopleKeep! I'm glad that our software is easy to understand and that you've had a good experience with our support team. We love having you around! If you do think of anything we could improve on, please don't hesitate to let us know!

BB

Brooke B.  
CSR  
Consumer Services  
Used the software for: 6-12 months

### "PeopleKeep"

September 18, 2018

5.0

Pros

Very easy to use and submit for a reimbursement.

Cons

There is not anything I dislike about PeopleKeep.

Review Source

NS

Nichole S.  
HR Manager  
Construction  
Used the software for: Less than 6 months

### "Horrible when you need to cancel"

November 2, 2020

2.0

Horrible.

Pros

Nothing, it hasn't been helpful to my company at all.

Cons

Horrible customer service and then after I canceled them I keep getting charged.

Review Source

Response from Remodel Health

November 4, 2020

Hi Nichole, We are so sorry that we continued to charge you after you cancelled. We are working to fix this ASAP.

CC

Corinne C.  
Office Manager  
Biotechnology  
Used the software for: Less than 6 months

### "Thank you PeopleKeep"

September 24, 2018

5.0

When we researched a QSEHRA plan PeopleKeep appeared to be the best choice and most knowledgeable. In addition, your online processing and customer service is outstanding.

Pros

Very user friendly and intuitive. Great chat feature for timely Q&A's with links to more detailed information.

Cons

The Chat Text box covers key fields on a laptop screen.

Review Source

NW

Nikita W.  
Vet Tech  
Veterinary  
Used the software for: Less than 6 months

### "Awesome Costomer service!"

September 20, 2018

5.0

This business is great to offer to employees who work for a small business!

Pros

This program is easy to use, and if I have any questions I get a rapid response.

Cons

Occasionally my dental bills can be confusing and I do have to figure those out myself to make sure I get a full reimbursement.

Review Source

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