# Best Avaya UCaaS Alternatives 2026 | Capterra > Looking for alternatives to Avaya UCaaS? Find out how Avaya UCaaS stacks up against its competitors with real user reviews, pricing information, and what features they offer. Source: https://www.capterra.com/p/1174/CRM-Central/alternatives --- # Alternatives to Avaya UCaaS [4.4 (91)](https://www.capterra.com/p/1174/CRM-Central/reviews/) Write a Review! [View Profile](https://www.capterra.com/p/1174/CRM-Central/) Tabset anchor ## Top Avaya UCaaS Alternatives Avaya UCaaS * * * Starting from: Not provided by vendor Pricing Model: Per Feature * * * Overall Rating: [4.4 (91)](https://www.capterra.com/p/1174/CRM-Central/reviews/) Ease of Use 4.3 Customer Service 4.2 Features 4.4 Value for Money 4.2 * * * Starting from: $25/Per Month Pricing Model: Per User * * * Overall Rating: [4.8 (325)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Ease of Use 4.8 Customer Service 4.8 Features 4.7 Value for Money 4.7 * * * Starting from: $115/Per Month Pricing Model: Per User * * * Overall Rating: [4.4 (4083)](https://www.capterra.com/p/164283/Zendesk/reviews/) Ease of Use 4.3 Customer Service 4.3 Features 4.4 Value for Money 4.2 * * * Starting from: $69/Per Month Pricing Model: Flat Rate * * * Overall Rating: [4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Ease of Use 4.0 Customer Service 4.0 Features 4.3 Value for Money 4.2 Tabset anchor All Avaya UCaaS Alternatives At a Glance Top Alternatives for Avaya UCaaS - [DialedIn CCaaS](#product_385106d2-7f2a-44fc-95ac-a6d200b32f27) - [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f) - [Bitrix24](#product_d4f9fc76-9ea5-40e1-99c4-a6d200b2e0b3) - [3CX](#product_7ddca081-005f-4d77-9a8c-a6d200b28511) - [LiveAgent](#product_79dc58b6-851f-4ee1-9b1d-a6d200b4f35c) Tabset anchor by 3CX [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) 3CX is an all in one call center solution for calls & chats. Includes advanced call queues, reporting, recording, and CRM integration [Learn more about 3CX](https://www.capterra.com/p/158704/3CX/) Compare Tabset anchor by QualityUnit [4.7 (1786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Award-winning call center and help desk software with AI features, easy to use from day one. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) Compare Tabset anchor by Readymode [4.6 (143)](https://www.capterra.com/p/136728/Readymode/reviews/) Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates. [Learn more about Readymode](https://www.capterra.com/p/136728/Readymode/) Compare Tabset anchor by Wildix OU [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations. [Learn more about Wildix](https://www.capterra.com/p/218251/Wildix/) Compare Tabset anchor by Aircall [4.2 (462)](https://www.capterra.com/p/184709/Aircall/reviews/) AI-powered call center software for customer-centric teams. Easily integrate with 250+ CRMs and other business tools to grow your busin [Learn more about Aircall](https://www.capterra.com/p/184709/Aircall/) Compare Tabset anchor by Ringover [4.7 (881)](https://www.capterra.com/p/169627/RingOver/reviews/) Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools. [Learn more about Ringover](https://www.capterra.com/p/169627/RingOver/) Compare Tabset anchor by Twilio [4.4 (505)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Twilio is a cloud communication platform that provides APIs for building voice, messaging, and video capabilities into applications. [Learn more about Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Compare Tabset anchor ## [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) by Convoso [4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today. [Learn more about Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) Compare Tabset anchor ## [Nextiva](https://www.capterra.com/p/175788/Nextiva/) by Nextiva [4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) Nextiva is an enterprise phone system with 40+ features, 99.999% uptime reliability, and 24/7 tech support. [Learn more about Nextiva](https://www.capterra.com/p/175788/Nextiva/) Compare Tabset anchor ## [CallHippo](https://www.capterra.com/p/159578/CallHippo/) by CallHippo [4.4 (687)](https://www.capterra.com/p/159578/CallHippo/reviews/) Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more. [Learn more about CallHippo](https://www.capterra.com/p/159578/CallHippo/) Compare Tabset anchor ## [Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/) by Genesys [4.3 (264)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/) Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement. [Learn more about Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/) Compare Tabset anchor ## [NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) by NiCE [4.2 (581)](https://www.capterra.com/p/134775/inContact-Call-Center-Software/reviews/) Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX. [Learn more about NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) Compare Software Found In - [Contact Center Software](https://www.capterra.com/contact-center-software/) - [Auto Dialer Software](https://www.capterra.com/auto-dialer-software/) - [Unified Communications Software](https://www.capterra.com/unified-communications-software/) - [Customer Satisfaction Software](https://www.capterra.com/customer-satisfaction-software/) - [Call Center Software](https://www.capterra.com/call-center-software/) - [Cloud Communication Platform Software](https://www.capterra.com/cloud-communication-platform-software/) - [Collaboration Software](https://www.capterra.com/collaboration-software/) - [Audio Conferencing Software](https://www.capterra.com/audio-conferencing-software/) - [Video Conferencing Software](https://www.capterra.com/video-conferencing-software/) - [Web Conferencing Software](https://www.capterra.com/web-conferencing-software/)