Blue Link ERP

4.5 / 5 19 reviews

Who Uses This Software?

Blue Link Elite is designed for Wholesalers & Distributors in North America looking for robust and integrated Inventory, Accounting & Contact Management.


Average Ratings

19 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Blue Link Associates
  • www.bluelinkerp.com
  • Founded 1992
  • Canada

About Blue Link ERP

Blue Link ERP is an integrated Accounting, Inventory Management & Business Management ERP software solution complete with Contact Management and eCommerce integration. Our software is perfect for mid-size companies in the wholesale distribution sector with 5 - 100 employees. Inventory features include: Tracking, Backorder fulfillment, Inter-Company/Warehouse Transfers, EDI Integration and eCommerce integration. Available in North America and the Caribbean only.


Blue Link ERP Features

  • Barcoding / RFID
  • Cost Tracking
  • Custom Pricing Models
  • Inventory Forecasting
  • Inventory Optimization
  • Inventory Overview
  • Kitting
  • Multi-Location
  • Order Entry
  • Purchase Order Management
  • Reorder Management
  • Search / Filter
  • Serialized Inventory Tracking
  • Shipping Management
  • Supplier Management
  • Traceability
  • Transfer Management
  • Warehouse Management

Blue Link ERP Reviews Recently Reviewed!

Gets the Job Done!

May 23, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Once you get the handle of it, Blue Link is pretty intuitive to use. There is great flexibility in reporting and customer service is always on top of any issues and features we are looking to add.

Cons: The only limit is when you are on the hosted plan, the blue link instance can be a bit wonky, sometimes timing out, freezing, etc.

Extremely Statisfied Business Owner

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Overall very satisfied customer of nearly 3 years now!

Pros: We were switching ERP systems and implementing a website integration at the same time. BlueLink staff were great in making this as seamless as possible during the transition. They provided a rare combination of technical experience and practical insights for our online distribution company. I have had very timely and affordable ongoing support moving forward.

Using Bluelink has been a huge help in the pharmaceutical wholesale industry as it helps with track and trace as well as the financial accounting.

May 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Find a way to do Pedigree easier.

Pros: it encompasses inventory management seamlessly with financial accounting capabilities. Additionally, it helps me clearly see a snapshot of where each of our customers is and allows us to manage them appropriately.

Cons: On the Pedigree side and can be at times cumbersome to add in the additional vendors that the product came from.

ERP of choice!

Mar 30, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have been using BL for a number of years now. We have a quite integrated platform, connecting our inventory management, warehouse management, accounting, CRM, website platform, and EDI relationships. Working quite closely with the team at BL has been very enjoyable and progressive. BL has supported our business through new developments and custom coding as we have grown over the years.

Pros: All of our daily business activities are stored in once central place. We use multiple external services and they all work with BL. There has always been a team of people on BL side to help, support or customize any of our needs as we grow. Remote Desktop connection allows us access to our system from anywhere in the world. Our data is stored on an external server, which keeps our business safe.

Cons: Visual appeal could be upgraded, and this update is coming soon according to BL.

Just about the best and only option

Mar 06, 2017
4/5
Overall
1 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: If you're looking for an ERP what you're really looking for is a company to partner with and with Blue Link you're in luck. Blue Link is designed such that we have yet to find a something they cannot do. Add to this their excellent people and you have a winning recipe.

Pros: It does everything. The team is responsive and very capable.

Cons: Unless you yearn for a dated Window's user experience is tough to come up the learning curve on Blue Link. However, it's important to caveat that Blue Link would likely not be as customizable if it did have a slick UX. It takes a little time but once you understand Blue Links priority on functionality over form you'd likely not want to change anything.

Don't wait to change your software!

Dec 01, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: From the moment I contacted BlueLink ERP the experience was professional, truthful, and fun! Michael Benedict, our initial contact, spoke with our team on numerous occasions to determine our EXACT needs, he wanted to make sure that everything we needed specifically was something that his team could do. There was never pressure for us to buy, and no false promises. The transition team took over after we made the decision to go with BlueLink ERP and that was another great experience. Most everything was done remotely prior to going live. Mike Miner came to our business for two weeks, we did one week of training, and went live the second week. I have been through numerous software changes and this was BY FAR the easiest, most efficient and painless transition that I have been through. It has been smooth sailing since and we love the system.

Pros: The A/R, A/P, G/L and the Bank Management modules are very user friendly. We are a small warehousing/manufacturing company and the inventory management/purchase order system was the main reason that we selected BlueLink and it has proven to be everything that we had hoped. Their Support Team is awesome and very prompt with responses.

Cons: We have a very complicated salesman commission structure with three levels, and there has been a little difficulty in processing commissions. However, this is a minor issue in relation to the "entire package". The package was customized for us and overall it works well.

Recommendations to other buyers: Contact BlueLinkERP. Before you do, make a complete list of what you need and want in a package. They will ask many, many questions to make sure that their software will work for your company. If it won't, they will tell you.

Great software and support!

May 06, 2015
4/5
Overall

Comments: We were a small organization on the food industry when we implemented Blue Link Solutions early 2000's and the system accompanied our growth over the last 14 years. This is a great product for the small to medium size enterprise, as it can facilitate the needs of such an organization. It is very user friendly system and not difficult to understand even if you are a first time user. One of the things we like most about Solutions is the versatility and customizability of the product.

Best Software/Company I have had the pleasure to work with!

Jan 26, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The product itself "out of the box" is a fabulous product, but what I like the most about Blue Link is their willingness and ability to customize the software to do what ever you want it to do!

Cons: This is tough. If I have to pick something, I would say the way it deals with voided cheques. You cannot date the new cheque prior to the original cheque date.

Recommendations to other buyers: Don't be afraid to customize. Ask the question. They can do it!

Great ERP software for Industrial Products Company

Jul 16, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After much research to find the right ERP system for our industrial products company we decided to switch to Blue Link Elite. One of the founders, Mark Canas was instrumental in our decision process. He did several demos to ensure that the software would meet all of our needs and also added some custom features so the system would fit our business model. The technical team led by Darren Myher helped ensure a seamless transition from Quick Books to Blue Link and while we had some small issues along the way (which is to be expected for such an undertaking) the team was always available for questions. I would highly recommend this software. We are using the hosted version and have not had any issues with connection or down time. And not having to host the server in house has enabled us to focus on growing our business instead of dealing with IT issues.

Vendor Response

by Blue Link Associates on July 16, 2013

Thank you for your kind words Tahseen. It has been great working with you!

Changing Our Company

Aug 15, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: The implementation process, because of Mike Miner was smooth and successful. Having him here on site was wonderful!! He not only learned our business thoroughly in two weeks, additionally he made suggestions and customized the system for us.

Cons: The only con I have found has been the time consuming manual entry of our massive product list. This is not a con of the Blue Link system, and we had tons of help from Mike, but we have so many product codes it is taking several weeks.

Overall: As a C.P.A. I highly recommend Blue Link. The smooth conversion of our old, outdated, part computerized, part manual system into a fully functioning system has been "easy". (compared to many other ERP implementations that I have been involved in.)The guidance and support we have received from you guys is unbelievable. The accounting functions of this system are solid, and not just an added after thought as I have found in other products on the market. Thank you for a great system.

Former ACCPAC ERP 500 client

Aug 30, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: There is a serious need for an ERP package to have enough flexibility to be customizable to a variety of business environments. Right out of the box Bluelink is so feature rich that most companies can get their needs met by this software package. But part of the beauty of Bluelink is their ability to fine tune the application for those who require unique situations addressed. Our particular situation had some major personal needs that were quite readily handled by the programming expertise of the Bluelink support staff. It was a refreshing change from our previous software company. The entire staff from the owner to the support staff are always pleasant and curtious to deal with. They are genuinely concerned that your experience with their application is satisfactory and positive.

Cons: The only sour note we had was the speed in handling some support issues. This was more or less I believe a manpower issue. When a surge of service requests come in it's sometimes a matter of setting priorties. But to Bluelink's credit they made every effort to rectify this upon us explaining our dilema.

Overall: We have now had enough time with this software to get a full appreciation of it. We are very happy with our choice of Bluelink and know this will be the central application of our business operations for many years to come

Jun 13, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: BlueLink has become an absolute sanity saver for us. The ease of use of the system is crazy good! The modules that BlueLink can provide can help reduce anyone's workload. Its basic system is so complete that I am sure the average company will have no problem jumping at the chance to use it as soon as they realize how customer friendly it is (I am not being paid to say this-seriously-it is that good!!). One of the key highlights of BlueLink is its reporting capabilities-this IS NOT a "beancounter only" system- it is the best of both worlds, from the CEO all the way down to the shipper/receiver. Bluelink really listened to what is needed out there and made a fantastic piece of distribution software that will make any bean counter smile from ear to ear, as well as the front line people who take customer orders and the purchaser who needs to buy the product. It is user friendly at ALL levels!!! That's something I have not seen in over 20 years of distribution. To top all of that off, the customer support is unparalleled. Our old system took days and days to get any answer, and with BlueLink (time zone permitting) we get an answer that day or it is in our inbox the next morning. Mike and Gonzalo are great support and always have helped us proffessionaly with whatever we have needed! Bottom line-BLUELINK is THE ONLY WAY TO GO!!!

Highland

Oct 14, 2010
2/5
Overall
3 / 5
Ease of Use
2 / 5
Customer Support

Pros: Easy to paste info on to excel.

Cons: Lack of report features unless spending a lot of money to creative useful reports.

Overall: Just pass.

Great product and excellent support

Oct 01, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: - Highly customizable to suit your companies needs
- Personal touch with support - basically a dedicated contact to deal with any issues who knows your business and your needs.
- Helpful knowledgeable staff

Cons: haven't found one yet

Overall: I would definitely recommend Blue Link Elite software to anyone!

Chief Financial Officer

Jul 25, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Very feature rich, excellent peformance, readily able to be modified for specific requirements
Philosophy of the company seems to be to work with customers to make the system do what the customer needs by thinking through where minor tweaks would work for the customer to meet a need
The system does not seem to be regarded as being closed to changes

Cons: The system forces compliance with certain basic rules for handling inventory and if the customer violates these then there can be minor problems requiring brief intervention
My view is that these restrictions are important - in previous software packages that I have used the inventory values and quantities became compromised through a lack of forced conformity
None have been seen as of yet

Overall: Very Positive
Would readily recommend

Rating

Jul 23, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: We have had great use out of the program and when we have had questions or concerns they have been quickly and effectively dealt with by the suppot team.

Cons: In our version reporting has been cumbersome

Overall: Great product and wonderful support.

High a great value for money

Nov 27, 2008
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: Very accommidating for custom - a real interst in understanding our business process. Sql based - easily scalable and easy to access data directlt.

Cons: project was ported from access to sql backend and current version we use (nwer version is available) has some old code not optimzied for sql causing some perdfromace issues

Overall: High a great value for money

Does the job and hence we are satisfied with the product.

Oct 27, 2008
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Able to custom if need be.

Cons: At this time cannot think of any.

Overall: Does the job and hence we are satisfied with the product.

I recommend

Oct 27, 2008
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Easy to train new staff.
It can be customized.

Cons: I have no cons

Overall: I recommend