Best For

Application Software and SaaS providers, SMBs and Large Enterprises with internally developed software applications

Product Details

Exago BI is an EMBEDDED Business Intelligence solution for Software Providers. We are 100% web-based, no plugins required, solution for software companies looking to provide ad hoc reporting, dashboards and business analysis to their clients. Our full-featured BI solution tightly integrates with your web-based SaaS and or on-premise application and allows non-technical users to create reports and dashboards without help from IT.

Contact Details

Exago

http://www.exagoinc.com/

Founded in 2006

Located in United States

Starting Price

  • Not provided by vendor

Free Trial

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

Exago Embedded BI Features

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports
Ad Hoc Reports
Benchmarking
Dashboard
Key Performance Indicators
Performance Metrics
Predictive Analytics
Profitability Analysis
Publishing / Sharing
Scorecards
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Exago Embedded BI Reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
5/5

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Showing 38 of 38 reviews

Showing Most Helpful

Showing 38 of 38 reviews

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Reviewer's Role
Length of Use
Frequency of Use
Christien D.
Founder & CEO
Computer Software, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
April 18, 2018

“Not just a scalable Analytics Tool .. a trustworthy partner to support your business. ”

OverallThere is nothing we do not like about the system or the support team at Exago. The Customer Support and management team involvement is beyond the norm. As a start-up with limited resources, we underestimated our effort and were fortunate Exago were there to help. Take advantage of an open and transparent team, and make sure YOU have a clear understanding of your current challenges and discuss with them openly. They are not a heavy duty sales team so take advantage of that early on and you will have a system second to none in a very short period of time.
ProsWe started with Exago two years ago, around the same time as we launched our own system. At the time our clients were small and our reporting requirements fairly simple so our decision was primarily based on affordability. We could not have made a better choice, then or now. We now have larger clients and one in particular who is amazingly complex in their business (Global Logistics), now bringing in data from their legacy systems and looking to this company to report on their Operational Risk. Exago has been there every step of the way helping us grow and making our clients secure in their choice of a small start-up to push information to their global stakeholders.
ConsWe are still expanding our reach and any questions we have had were either easily answered, or on their roadmap.
Reviewer Source 
Source: SoftwareAdvice
April 18, 2018
Gary H.
VP of Product Development, IT, and Hosting
Computer Software, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
March 23, 2017

“Powerful, High-quality Reporting Solution that is Designed for the End User”

OverallThree years ago, we set out to find a reporting solution that could replace SQL Server Reporting Services. We had a long list of requirements, among them: A Web Based Report Designer Easy to Create Basic Reports with Little to No Training Advanced Functionality that would Satisfy our Advanced Users Licensing that working with an onsite and SaaS deployment model A Clean Modern Looking User Interface Ability to White Label Ability to Secure the Scope of the Accessible Tables and Data Ability to Integrate with our Security Model and Dynamic Table Relationships Ability to have a Distributed Execution Model for our SaaS solution that Maintained Data Isolation and Security Exago and one other reporting solution were short listed and went into an evaluation phase. During this 2-month process, we did POC integrations, tested the performance of the solution, security, APIs, and called on technical support. We found that Exago was faster to implement and easier to use. In one of our tests, we sent out a link to both products and asked all our employees to create a report within both products, without any training on either. We found that everyone created a report in Exago, but we had a high percentage of people that could not in the competing product. Additionally, the reports made in Exago we generally built with more complexity in them, due to the ease of use. Their support was extremely responsive. So much so, that we thought that it may just be because we were in the sales cycle. I am happy to say, that is not the case. Exago is just very customer focused and has a knowledgeable support staff that is always looking out for the client.
Pros Ease of Use Flexibility of Product Performance Data Security Ease of Implementation Product Support Commitment to Security Pricing Model Commitment to Client Success from the Top Down
ConsError Messages when using it in a Distributed Model can be a Challenge Brought up on last support call and they have committed to improving
Source: SoftwareAdvice
March 23, 2017
Matt S.
Manager of Training Services
Computer Software, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
February 24, 2017

“A great option to integrate reporting into an existing product.”

OverallOur company has integrated Exago into our existing web application to provide reporting capabilities to our end users while allowing our development efforts to continue to focus on new features. This has allowed us to provide a mature and feature rich reporting environment while maintaining a consistent workflow and security model for our customers. The Exago customer support has been great to work with, and they are continuing to release new features and product enhancements. We are not yet using the "dashboard" features available through Exago, so these comments do not reflect that functionality.
ProsTheir variety of report designers (Express View, Express Wizard, Standard, and Crosstab) allows users with different levels of report writing experience to use the designer and features appropriate to their abilities. The interactive report viewer allows users to adjust the formatting of a report at runtime. The ability for end users to schedule reports to be delivered as an e-mail attachment. The ability for the administrator to add custom functions to address industry-specific needs. Simple wizards for creating graphs and gauges.
ConsChanging "interactive" filters (report parameters) reruns the report with each change, so if a user needs to select several items in a list, the report reruns with each selection, which can be quite slow. You cannot use a formula in an initial report filter, only in an interactive filter. This can result in far more data being returned to the report which you then have to filter out in the report, which is slower. Note that Exago has said this ability is supposed to be added in 2017.
Source: SoftwareAdvice
February 24, 2017
Brett M.
Software engineer
Utilities, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
February 14, 2017

“Exago is the real deal”

OverallWe have been using Exago for a few years now as an integrated part of our product - and it's a solid reporting tool. I have years of experience working with Crystal, and SSRS, Telerik... and hands down, this is a much more pleasant environment to build reports in! The UI is fantastic, the features are solid, and it is obvious that Exago cares about it's customers, providing outstanding support, training, and staying with us every step of the way. They have consistently delivered a solid reporting experience for our users, and are continuously improving the product as well, providing value as time moves on. A class act, any way you look at it.
ProsExpress design view makes drag/drop reports a reality. Web-based report designer Extendable to meet complex reporting needs Integration options for making Exago a seamless part of the product Great training sessions for admins and End users Outstanding support
ConsGrouping could be improved Missing ability to define variables without using custom functions Cross tab reports can be daunting for new users
Recommendations to other buyersGive it a try - it is easy to get started, and will grow with you as your needs get more complicated
Source: SoftwareAdvice
February 14, 2017
Jennifer T.
Software Developer
Computer Software, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
February 27, 2017

“Great ad hoc reporting engine”

OverallFrom my perspective as a software developer who integrated Exago's software into our own, they provide many flexible features that allow you to customize the product depending on your own needs. For example, Exago provides several interfaces that allow us to manage our customer created data, where we store the reports and schedules created by our customers in our own database tables. They also provide other extensibility features, like server events that allow you to add custom code for specific events during a report execution. We have used the api to "publish" reports for use in other parts of our application, as well as replace legacy asp reports in our application with reports created in Exago. This has helped us tremendously in standardizing reports across our application in terms of the terminology used as well as the data that is returned. Now when our customers try to compare results from various reports across our application, there is much more consistency.
ProsWe integrated Exago software as an ad hoc reporting engine for our customers. It allowed us to expose our data model to our customers and provide for them a way to create their own reports. Some of the features that we benefited from, which we did not have in our legacy solution were the ability to create custom formulas in a report and also the ability to schedule a report.
ConsOur data model is very large and we would like to see some future improvements on how the designer handles all of the field lists so that the designer could be more responsive.
Source: SoftwareAdvice
February 27, 2017
John K.
IT Manager
Computer Software, Unspecified
Used the software for: 6-12 months
Overall Rating
4.5/5
Ease of Use
4/5
Customer Service
5/5
Features
4.5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
November 11, 2015

“End to End Reporting Solution To Support a Diverse User Community”

ProsWe are still new to the product. We have had it for a little over six months however, the flexibility and extensibility of the product has already proven to be very valuable to us. The product can scale at the speed you want to grow your reporting and analytics platform. Start with basic level reporting (Express Reporting) and work your way towards standard ad-hoc and dashboard functionality. The ability to leverage report templates provides us a easier solution for our customers rather than using Crystal for standard form letters. Easily being able to deploy the solution without having to worry about user seat licenses, client installation components etc. was important to us too. The recurring FREE web based training offerings (beginners and advanced courses) that allow new employees coming onto the project or into your company an opportunity to orient to report design/development capabilities of the product.
ConsVisualization library has room for growth. Back end documentation and learning tools not as strong as what is offerred for the front end portion of the of the product however, their availability to answer the questions or demonstrate concepts of a technical approach help fill the gaps of reference material.
Recommendations to other buyersMake sure you have a clear understanding of your current gaps and challenges. Present some of those specific items to the Exago team to evaluate how those can be resolved with their solution. Don't be easily influenced by strategic sales people with other well branded BI products that are sold commercially to the general public especially if they don't give you an open If you are in the business of providing software solutions understand how Exago differs from the commercially sold BI products.
Source: SoftwareAdvice
November 11, 2015
Jonathan G.
Business Intelligence Analyst
Computer Software, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: SoftwareAdvice
April 18, 2018

“Easy to use fast evolving software”

OverallExago is evolving fast and packing more and more features. We have been using the software for the past three years now and the interface as well the functionalities have evolved dramatically. The improvements can be seen in every areas of the application so every type of user can benefit from it.
ProsExago is easy to use for beginner users as well as expert users. Can be used for simple plain lists up to complex interactive dashboards. Speaking of interactivity, we use those dynamic filters a lot throughout our vast library of reports and dashboards. Our clients can then easily compare data and find trends they could not see otherwise. The support we get from Exago's team is outstanding at any level.
ConsNothing really to report here other than some data manipulation functions that we would have liked to find generically. The good news is that we could program them ourselves.
Reviewer Source 
Source: SoftwareAdvice
April 18, 2018
Louis C.
Lead Purchase / Sales
Computer Software, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: SoftwareAdvice
August 6, 2018

“Exago has brought a feature rich business intelligent support solution for our company's native management systems.”

OverallWe have over the last year applied Exago's API and user architecture to great advantage in creating effective solutions for measuring our performance as a group and for individual workers. Though some what difficult to access , Exago's customer support has proved valuable for our company in developing applications for our native management and ad reporting performance systems. We would advise in order to insure a proper fit for your company's management software to engage with Exago's customer service a full interview in order qualify their API and development architecture as a proper fit for your company. Once that cycle and analysis is complete and the necessity for future IT cycles is reduced, we can say Exago is highly recommended.
ProsExago features highly adaptable and easily integrated API. We believe the 1 year and renewable purchase licensing fees are competitive and affordable. We can , for one single year auto renewable purchase price, make applications for our systems that will apply to multiple servers.
ConsExago reports that IT is unnecessary after development and integration . We have not found this to necessarily to be true. We believe Exago's customer service resources are a challenge to access.
Reviewer Source 
Source: SoftwareAdvice
August 6, 2018
Scott D.
Product Manager
Computer Software, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
February 21, 2017

“Exago tool is great”

OverallOverall great experience with Exago's tool. The staff is patient and very helpful. Sometimes the logic gets complex quickly and not always able to get what we want easily. We are dependent on our integration choices we made back in 2008 so we have been not able to use some of the newer functions. The recommendation is to keep up to date as much as you can or you'll fall behind. Email reports to users is a great feature. We support 100's of users and clients around the world.
Pros- Ease of Use - Customer Support - Reporting Options - always looking to improve the product - Love the output options, dashboards, graphs, drill-down reports, cross tab.
Cons- sometimes complex logic - most of the time our data does not match northwind model so samples are hard to turn into relevant business cases. - Integration is sometimes tricky and mostly with our dev team.
Source: SoftwareAdvice
February 21, 2017
Elizah H.
Product Manager
Computer Software, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Likelihood to Recommend
8/10
Source: SoftwareAdvice
February 28, 2017

“Powerful Business Intelligence and Reporting”

OverallExago is relatively easy to use if you are building simple and quick reports, but it can get pretty complex if trying to build any type of advanced reports. Functionality is strong, but there are a few small things that are not built in that I would have thought would be included out-of-the-box. Exago is making good updates to their product and their customer support team has been helpful. Although our company probably doesn't leverage them as much as we should. The product has scaled well too for our needs and we would definitely recommend it.
ProsDrag and drop functionality makes building reports a snap and the designer pages support a robust set of tools for producing professional reports. All in all, a great way to start building reports and querying data effectively without the need for coding.
ConsWould have liked to see more involvement from Exago when we first integrated the product with ours. Our development team would benefit from more complete implementation and technical support documentation too.
Source: SoftwareAdvice
February 28, 2017
Jon B.
Vice President
Computer Software, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
February 27, 2017

“Great product, great support, great people- Finally a solution!”

OverallAfter a multi-year search, we choose to use Exago as our BI reporting layer for our clients. The design of the product was very smart- almost anything can be configured and indeed we have been able to alter the look and feel of the product to match our software. Whenever there is an issue, we get a fast response, and in those times when a bug fix was required, the communication was excellent and the timeline more than reasonable. Graphs and dashboards are excellent, and the advanced report writing tool works out of the box and is easy for report administrators and even some non-programmers to use. The one downside is that when a normal report is created, pagination is required- which speeds up processing but detracts from the user experience. But overall, as a user (and as an advocate for our user's users), it's a great product, and it can't be beaten from a business model perspective and is a great value proposition.
ProsConfiguration flexibility, Excellent QA processes, always listening to customer feedback
ConsHad to modify the UI (way too over-crowded/complex for most of our customers), forced pagination.
Source: SoftwareAdvice
February 27, 2017
Scott M.
Sr Enterprise Architect
Management Consulting, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
April 17, 2018

“Best Value and Functionality for Embedded BI”

ProsThis is certainly the best value for all of the functionality you get, compared to other products in this space. Also, there isn't much that can't be done with a little code, and it is very easy to use from the end user perspective after it is set up. I would also like to mention that their support is extremely responsive and very competent. The end users and management love Exago here.
ConsWhile there aren't many things not to like, the one thing that I would like to see, would be some generic out-of-the-box frontend that wraps the functionality to build off of. While they provide a page to create reports and one for administration, it would be nice to have something a little more robust.
Reviewer Source 
Source: SoftwareAdvice
April 17, 2018
Hani M.
Business Analysis Manager
Accounting, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: SoftwareAdvice
April 17, 2018

“Easy to use ad-hoc reporting tool with great dashboarding capabilities”

OverallExago is a great ad-hoc reporting and dash-boarding tool that continues to evolve with every new release. The tool is simple to use and allows end users to create complex reports with very little support from the development team. Exago has also been very responsive to client needs and continues to improve the product based on feedback from clients.
Pros- Easy to setup and use. The report designer interface is very similar to Excel, which makes it easy to use by non technical users. - Great technical support. Very responsive and timely response to inquiries. The support team is also very good with coming up with innovative solutions for complex report needs. - Improved dash-boarding capability especially following the 2018.1 version. - Ability to customize action events is very useful to implement business logic driven by report values.
Cons- In memory filtering of data when the semantic layer is driven by stored procedures. This causes some degradation in performance for large data sets.
Reviewer Source 
Source: SoftwareAdvice
April 17, 2018
Harriet J.
QA Analyst
Computer Software, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
February 28, 2017

“Powerful product, excellent customer support”

OverallExago is the ad-hoc reporting engine for our IT business management software product. We have over 7000 customers. Some have created just a few reports, others have created hundreds. From a user perspective, Exago integrates nicely with our product. Exago's styling extensibility enables us to give our reporting module the same look and feel as the rest of the application. Our customers can quickly build simple reports or use Exago's formula capability to build complex ones. They love the ability to schedule reports to automatically run at different time intervals. Since we provide our own dashboards, we haven't exposed Exago dashboards to our customers, so I can't comment on that functionality. Exago's customer support is very responsive. We've worked closely with support and development staff to diagnose some complex issues and have been happy with the attention and time they've dedicated.
Pros- Slight learning curve, but then it's easy to create straightforward reports - Ability to schedule reports - Ability to handle multiple languages, numeric, date, and time formats
Cons- We don't have control of the code. Unlike the rest of our application, we can't implement new features or release fixes as often as we'd like. - Error handling - error messages can be vague.
Source: SoftwareAdvice
February 28, 2017
Daniel H.
Data Manager
Government Administration, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
February 16, 2017

“Great Business Intelligence Software - Exago”

OverallI have now had Exago software for about 2 years and am greatly impressed with its flexibility, ease of use, ease of integration, and most of all technical support. This product surpasses other software products in its class in that it offers features that are standard that require add-ons and additional expense with others. I am very impressed with this company's commitment to making this the leader in the industry which is marked by their enhancements and additional features quarterly, if not more often at times. And, did I say how easy it is???
ProsGreat customer support and full of features.
ConsNothing that warrants a statement here.
Recommendations to other buyersCheck this company out. Great product and great people.
Source: SoftwareAdvice
February 16, 2017
Dominic D.
SQL database specialist
Information Technology and Services, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: SoftwareAdvice
August 6, 2019

“Easiest embbeded BI application to use and integrate out there”

ProsThe ease of use of the ExpressViews for our less tech-savvy users
ConsIt is missing some features when it comes to parameter selections for a report, like multi selection in a parameter.
Reviewer Source 
Source: SoftwareAdvice
August 6, 2019
Brian S.
Director
Computer Software, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
April 17, 2018

“Great product, great support!”

OverallWe needed an easy-to-use ad-hoc report writer for our HCM application that we could fully integrate into our software. With Exago, not only did we deliver an intuitive and easy to use reporting tool for our non "techie" users but we also added a whole new BI dimension to our application with the interactive Dashboarding functionality. Our experience with Exago the product and the company has been nothing but exceptional.
ProsThe versatility of the product in that it is usable by the full spectrum of users from novice up to seasoned reporting pro. The great customer support we receive.
Reviewer Source 
Source: SoftwareAdvice
April 17, 2018
Dawn L.
Client Support Specialist
Computer Software, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
February 27, 2017

“Great Ad Hoc Reporting Tool”

OverallI have used Exago for just over a year now. It's a great tool with infinite possibilities for our client's reporting needs. With Exago we have the ability to create customized reports that filter down to specific data subsets - a necessity for a large portion of our clients. Client support is phenomenal!
ProsAbility to filter, format and manipulate data to track specific data metrics. Data grouping functionality - this gives us the ability to present complete individual company/attendee data in a single group within a report. Support are amazing!
ConsThe chart functionality. Charts are the one thing that I would change in Exago. They are not user-friendly at all - even with a computer science background.
Source: SoftwareAdvice
February 27, 2017
Matt C.
.NET Architect
Computer Software, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
February 27, 2017

“Integrating and Testing”

OverallWe are in the process of integrating and testing the Exago reporting tool. After over 80 support tickets resolved, we can say with confidence that Exago shines in the department of customer support. They are responsive and helpful. There is online documentation for the product, and upgrade guides are provided for specific versions.
ProsWhite label software can be branded and styled to fit your application's look and feel. We have been able to hurdle most technical challenges regarding both styling and functionality. Report against tables, views and stored procedures.
ConsExago does not compile into our product. However, a single installer can be created to deploy multiple apps. The configuration of circular data relationships is tricky when using the administration panel.
Source: SoftwareAdvice
February 27, 2017
Bryce L.
Director of Product Management
Insurance, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
April 17, 2018

“Exago offers Complex BI in a very Simple Way”

OverallExago is constantly improving and add new features. Not only to their core product but also pushing the pace of new technology like AI and IoT. We're very happy that we not only chose to work with a great product but also a great company with even better people.
ProsExago has been an amazing tool for us. Our developers love working with it and our end users continue to send in great feedback. The implementation has gone smoothly and we're looking forward to continuing our roll out of more and more features.
ConsThere is really nothing we don't like about Exago and what they offer. If we run in to an issue their support staff and extremely responsive and help provide solutions. If we need a new feature added they are very transparent on when we can expect to receive the request based on their development and release cycles.
Reviewer Source 
Source: SoftwareAdvice
April 17, 2018
Marc J.
President
Computer Software, Unspecified
Used the software for: 2+ years
Overall Rating
4.5/5
Ease of Use
4.5/5
Customer Service
3.5/5
Features
4/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
October 19, 2015

“Exago Delivers”

ProsExago software is built intelligently. They know what end-developers need to make their lives easier for integration and have a great sense of what report builders need to get their job done. Exago hits the right balance with ease of use and the ability to do complex reporting.
ConsSometimes challenged on some complex support requests but we eventually get to a solution together.
Recommendations to other buyersIf you are using Crystal Reports or a similar tool, Exago will simplify your life and put the hands of report building into your customers (if you want that). We can deliver new reports to customers in minutes now as Exago is all web-based rather than a typical client-server reporting tool. Exago has differentiated our product from the competition.
Source: SoftwareAdvice
October 19, 2015
TJ S.
Senior Software Engineer
Insurance, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
April 17, 2018

“Smooth Transition from our prior reporting software to Exago”

OverallSwitching to a new software package can be very stressful, frustrating, and time consuming and I have found that Exago is a true partner during our transition which has reduced all of these potential pain points.
ProsI've found it to be a super smooth transition from our prior reporting software to Exago. I've been able to add new reports as well as reproduce our existing reports in Exago in a relatively short period of time and anytime I do run into issues, I can always count on Exago Support to get me back on track quickly. Our clients are very happy with the switch as well which is the most important thing to our company.
ConsThe only thing I would say as far as a con is that there were some things I could not find on my own in the API documentation.
Reviewer Source 
Source: SoftwareAdvice
April 17, 2018
David V.
Business Intelligence Analyst
Computer Software, Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4.5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
October 20, 2015

“Good product , Good people”

ProsPerfect combination of functionality and ease of use. Exago is lighting quick to stand up and integrate with your applications, with seemingly endless customization options. Customer support is top notch and quick to assist. The excel-like interface provides users with a comfort not found in other reporting solutions.
ConsNeeds more built-in chart drill down capability. Charts could use more flare and interactive features.
Recommendations to other buyersDo not underestimate the power of the vendor relationship. Exago is very responsive and willing to talk about new ideas/functionality. If customer support and timeliness are important to you , consider Exago.
Source: SoftwareAdvice
October 20, 2015
Michael P.
Vice President
Computer Software, Unspecified
Used the software for: 2+ years
Overall Rating
4.5/5
Ease of Use
3.5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
October 12, 2015

“Great product and great company”

ProsThe product is easy to use and very flexible, it really adds value to our own software products. The Exago team are extremely helpful.
ConsThis isn't a criticism - keeping up with new features and being able to use all the capabilities of the product can be a challenge. We really need to have one or two dedicated individuals in the company to maximize the benefits of the product.
Recommendations to other buyersDont hesitate to call on the Exago team. The product has become more sophisticated over the years and can be a bit daunting at times, but it remains easier to use and much easier to integrate (and cheaper) than products like Crystal Reports. The support team are very helpful.
Source: SoftwareAdvice
October 12, 2015
Jason Y.
Product Manger
Government Administration, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: SoftwareAdvice
July 12, 2019

“Exago - Everything you we're looking for in an embedded BI solution”

OverallOur experience with both the sales and delivery teams at Exago have been fantastic. The product has delivered in all of the ways it was positioned to us, and their customer support team have been nothing short of terrific. I would highly recommend exploring Exago if you are looking for an embedded BI tool to add to your existing solution!
ProsAbility to handle a unique data schema, features and funtionality, ease of use, incredible customer support.
ConsOne thing, the date selection control (date range slider ) in the advanced report builder.
Reviewer Source 
Source: SoftwareAdvice
July 12, 2019
Deanna G.
Senior Manager, Data & BI
Utilities, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
July 6, 2018

“The easy to use fun UI is one of the highlights. ”

ProsUI/UX Open architecture Easy setup and deployment Great customer support Flexibility in security and feature rollout
ConsThe only issue I have run into that would might be considered a con is the use of mySQL for the auditing database. We would prefer to use mssql. Exago has put this on their roadmap.
Reviewer Source 
Source: SoftwareAdvice
July 6, 2018
Tony F.
IT Manager
Computer Software, Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3.5/5
Customer Service
4.5/5
Features
4/5
Likelihood to Recommend
8/10
Source: SoftwareAdvice
October 12, 2015

“Powerful reporting tool with positive future plans for growth”

ProsPowerful yet intuitive tool provided by a vendor that understands the environment in which they operate, has a strong technology background and interacts well with their partners & clients
ConsStill room for improvement with visualisation options
Recommendations to other buyersHave a clear vision of what you want the tool to deliver then be prepared to invest sufficient time to understand the strengths of the tool and how to apply them to deliver on your requirements.
Source: SoftwareAdvice
October 12, 2015
Manash S.
Owner
Management Consulting, Unspecified
Used the software for: 2+ years
Overall Rating
4.5/5
Ease of Use
3.5/5
Customer Service
5/5
Features
3.5/5
Likelihood to Recommend
8/10
Source: SoftwareAdvice
August 18, 2015

“Chief Architect ”

ProsIntegration is easy and vendor is committed to continuously improving and adding new features.
ConsThe graphs are lacking in capability compared to other products.
Recommendations to other buyersCertain types of reports (like graphs) are not easy for end users to produce.
Source: SoftwareAdvice
August 18, 2015
Tony D.
Vice President
Computer Software, Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
October 20, 2015

“User Friendly Reporting”

ProsExago is easy to implement. Their customer service and training is extraordinary. Anytime my team has questions or needs opinions on how to display information Exago staff is very responsive.
ConsMobile optimization needs to improve. From what I understand this is soon to be released.
Recommendations to other buyersFind out how difficult the solution you choose will be to adopt. In our case Exago was quickly adopted by my employees and our clients.
Source: SoftwareAdvice
October 20, 2015
Nehal H.
Ui developer
Primary/Secondary Education, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: SoftwareAdvice
August 6, 2018

“Such a good software ”

ProsGreat app that can easy to use so helpful and clear functionality that has great ui and ux for user
ConsMore click made it so silly and make process slowly that make it angery and take to much in order to make procesd
Reviewer Source 
Source: SoftwareAdvice
August 6, 2018
Luc B.
Director of Operations
Computer Software, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
April 18, 2018

“Powerful product, Nice organization, Great customer service!”

OverallPeople are Exago are easy to reach and very responsive. Nice and professional organization.
ProsVery flexible, powerful, simple to use product. Perfectly meets the business needs of our customers.
ConsNothing in particular. Product meets our expectations, contains enough features, great value for our customers
Reviewer Source 
Source: SoftwareAdvice
April 18, 2018
Shannon B.
Data & Reporting Analyst
Human Resources, 10,001+ employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
8/10
Source: SoftwareAdvice
December 13, 2016

“Wonderful Customer Service”

OverallI have been using this product for over 5 years and love the reporting capabilities. Our customers are very happy with the reports we produce for them. There is so much functionality that I still have not mastered it all. The customer service is unbeatable!
ProsSo many feature.
ConsDifficult to master.
Source: SoftwareAdvice
December 13, 2016
Verified Reviewer
Computer Software, 11-50 employees
Used the software for: 6-12 months
Overall Rating
3/5
Ease of Use
3/5
Customer Service
2/5
Features
2/5
Value for Money
4/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
August 22, 2019

“What you pay fo”

ProsGood for a small operation and not too expensive
ConsYou get what you pay for. The software can't scale with you
Reviewer Source 
Source: Capterra
August 22, 2019
Jeff S.
Sr. Product Manager
Computer Software, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: SoftwareAdvice
June 6, 2018

“Looking forward to getting started with Exago”

OverallWe're hoping this will allow us to provide a modern, easy to use BI tool for our users. Roxanne did a great job leading us through the sales process. She was very responsive and helpful throughout.
ProsWe're just getting started but Exago seems to be easy to integrate and use, it should be a huge improvement for our users. Also, the Exago team seems extremely helpful and easy to work with.
ConsSince we're just getting started we haven't been deep into the product, so we haven't come across any problems yet.
Reviewer Source 
Source: SoftwareAdvice
June 6, 2018
Robert M.
president
Computer Software, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: SoftwareAdvice
August 5, 2019

“Perfect product to integrate report generation and BI into your software product”

OverallCompany is very responsive both in support and releasing new features.
ProsVery flexible, easy to deploy as part of your own delivery package. include report generator and BI within the same product.
ConsStill lacks some features that would simplify usage by our users. It improves at each new version.
Reviewer Source 
Source: SoftwareAdvice
August 5, 2019
Bill S.
CTO
Financial Services, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: SoftwareAdvice
December 13, 2018

“Excellent product and sales process”

ProsWe chose this product because of its simple to use features and its licensing model. Having reviewed a half a dozen other products I am confident this was the right choice for us.
ConsNone so far. We haven't fully implemented yet, so I will ammend this review in the future as necessary.
Reviewer Source 
Source: SoftwareAdvice
December 13, 2018
Serge F.
Business Software Analyst
Accounting, Self-employed
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
January 5, 2017

“Multilingual self service BI portal”

OverallWe were looking for a self-service multilingual reporting/BI portal. We found in this product exactly what we were looking for! Multilingual Easy to use, a user can create their own BI and traditional reports with minimal training. Integrate to existing application the way you want. Data security management Multi-tenant Any problems you encounters are rapidly supported with excellent service from support team
Source: SoftwareAdvice
January 5, 2017
Connor S.
Product Owner
Financial Services, 10,001+ employees
Used the software for: I used a free trial
Overall Rating
3/5
Ease of Use
3/5
Customer Service
4/5
Features
3/5
Value for Money
2/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
September 30, 2018

“Smart Business Intelligence Software”

OverallQuality BI software, hopefully they add more features to justify the price.
ProsExago is easy to use, and has nice features such as their quick analytics and trends options.
ConsExago is not as competitive on price as some of their competitors.
Reviewer Source 
Source: Capterra
September 30, 2018