Who Uses This Software?

Jonas serves the electrical, mechanical, HVAC, plumbing, and general contractor sectors. Jonas also works with a variety of other construction trades to deliver integrated and innovative solutions.


Average Ratings

79 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $8,000.00/one-time
    See pricing details
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Jonas Construction Software
  • www.jonas-construction.com
  • Founded 1990
  • Canada

About Jonas Enterprise

Jonas Construction Software has been providing industry-leading construction management and accounting software for the past 25 years. Our fully-integrated solution provides all of the tools that you need to increase productivity and improve your bottom line. At Jonas, our solution is designed to meet the needs of the construction industry specifically, enabling construction businesses to streamline their operations, enhance efficiencies, and increase growth.


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Jonas Enterprise Features

  • Bills of Material
  • Budgeting & Forecasting
  • Change Orders
  • Cost-to-Completion Tracking
  • Invoice Management
  • Overrun Reporting
  • Percent-Complete Tracking
  • Production Cost Tracking
  • Purchase Order Management
  • Quotes / Estimates
  • Time Tracking
  • Work Order Management

Jonas Enterprise Reviews Recently Reviewed!

Great software and fantastic people!

Sep 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Many thanks to Jonas Management Team and Jonas Support Staff for fantastic adventure at work during past 5 years of using Jonas Software!

Pros: Logical, intuitive software to work with and timely, accurate reports Actually able to be creative with Design your own report module.

Cons: I find that Help Docs search is not giving the desired outcome. I like better Video Tutorial Section.

Worst job cost software that I have ever used

Jul 14, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Pros: There is nothing about this software that I like.

Cons: Every module has issues and it is obvious that it was not written by an accountant

Seems to be solid software.

Jun 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of workstation install. A few clicks and you're up and running. Makes recurring user setups very easy.

Cons: Support is ticket based and thus can be slower than desired if you're on site trying to resolve an issue in a timely manner.

Overall: I'm more called in to support it than a user specifically.

Jonas is helping bring us into the world of 21st century construction.

Jun 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Fully integrated software that brings all of our accounting, payroll, and field mobility needs together under one umbrella.

Cons: As with any software, setup, training, and getting to know the in's and out's has been time consuming and, at times, daunting. However, the promise of greater control of our productivity makes the investment of time and resources worth it.

Great Support

Jun 07, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Works great for companies that have large or multiple locations that need to have unified information.

Support is very easy to talk to and know their product inside and out.

Cons: Large reports can sometimes takes a VERY long time to run. System is hard to jump into for newer employees without any training.

Overall: Unified changes and continuity between multiple company locations.

Comprehensive Software

Jun 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Jonas provides many modules of an ERP system. The electronic timesheets module is excellent! Remote users can easily enter their time from anywhere they have access to the internet.

Cons: The user interface of the inventory management component is a bit dated. Need to move to web based platform.

Jonas Software

May 23, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software gives us all the tools we need to run efficiently with modules for Financial Reports, Payroll, Inventory, Project Management, Subcontracting, and more. There is plenty of training available both online, by phone, and in person so all questions are answered in a very reasonable time. Comparable products are considerably more expensive and do the same things Jonas does for a far more reasonable price. the value cannot be overstated. Most importantly, Jonas is one of those companies that truly takes an interest in their clientele and it shows.

Cons: The transition process is intensive so time and dedication is required initially, but once it is done things flow very smoothly.

Jonas is easy to use and Jonas is spending the money to make it better and stay up with the times.

May 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: That it has good Job Cost reporting features / E-Time Sheets / Direct Deposit / Work Orders that work very well. All modules work well.

Cons: Sometimes support takes a little to long. Some of the modules don't seem like they have been finished.

Director of Accounting

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Overall the products are pretty accurate in processing data and generate financial reports, most of data can be downloaded in Excel for us to analyze.

Cons: The system should not allow unbalanced JEs to be posted, in addition, it should make it easy to run reports by Dep. IDs

Clunky, Inefficient, Outdated

May 08, 2017
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: I have enjoyed working with the VP Business Development, hopefully he will be able to move us forward and enable us to give a better review in the future.

Cons: Many of the screens are not linked for example I had to search an invoice but couldn't jump from that invoice to the Work Order associated with it, I had to go out of the A/R area and then into the Service Billing area. It takes a LONG time to run reports. One report that I need to run twice a month takes 3 hours. We have owned one module for 3 years and have not been able to implement it due to certain set-up items in our system but we have still been charged every year for this module and no one at Jonas has been concerned that we are not using it.

After some training it is a very indepth easy to use program

Apr 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The customer support are amazing and really know their product!!!

Pros: The customer support whenever you have an issue, question or concern is outstanding, when you log a case they get back to you very quickly.

Cons: The system can be a little overwhelming if you do not have some training, but once you have been working with it for awhile (if you have worked with other accounting software) it is very user friendly at least for the general areas of each module. If you search in the tutorials Jonas is quite good at supplies assistance for most of the modules. Therefore I can not really find a con.

Very Satisfied User

Feb 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Our company switched software products to Jonas just over 1 year ago. We had outgrown our old system. We've been extremely pleased with both the Jonas software and the Jonas staff we've interacted with. Our company has just over 100 employees in four office locations. This system can handle our multiple divisions without being too complicated or cumbersome to use.

Pros: The primary issue with our last software was an inability to get good reporting and data from the system, especially for our multi-divisional operation. The report writer in Jonas is a very useful tool, and the financial drill-down capabilities are excellent. We also now have real-time job cost data, and more detailed P&Ls, which has helped our ability to manage construction work.

Cons: No software product is perfect. We've had to adapt a few of our internal processes to fit the way Jonas is made to operate, but nothing has come up that we haven't been able to work around. The Jonas trainers are also an excellent resource we've utilized to make the system work as best it can for us.

Jonas Review

Feb 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Jonas is our third ERP software program we have used in 20 years in business. Learned a lot about selection process' by knowing my experiences with the first two. I also learned none of them do everything, all of them will hiccup from time to time. So my selection of Jonas centered around: 1. Is their customer service responsive (yes), 2. Do they constantly try to improve the product based on customer input (yes), 3. Is the product fairly priced (yes). and is the annual fee structure reasonable (yes). We also needed a strong field mobile platform as we have used wireless field mobile solutions for many years. Jonas has worked very well for us, we continue to get training on new modules and features we can use to make our company process/ better.

Pros: Constantly looking for ways to improve a product and they do not wait until year end to release updates if they are ready they release them. Customer service is very responsive if you need immediate help. Training is very high quality, conversion from our old to the new system was without trouble and well planned.

Cons: Dispatch board does not schedule projects or long term service work well (works very well for day to day calls) but they developed a project scheduler that looks promising for that.

Complete ERP Solution

Feb 24, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am a consultant that works with utility contractors and construction companies. I have worked with many different type of companies with a range of different ERPs. This variety has put me in a unique position to comment on Jonas compared to others.

Jonas fits the construction business very nicely. With solid fundamentals of an Enterprise ERP (accounting modules) it rounds out the system with powerful modules for construction companies (project management, job costing, job views/reporting, document management, job tracking/profit/expenses, etc.) The beauty of this system is that all the modules are fully integrated just as you would expect.

I have been directly involved in implementing the document management system, Digio, and it saved my client thousands of dollars per month. Also, paying bills electronically (EFT) has reduced fraud along with all the postage and labor of sending out cheques.

Because Jonas has been around for many years is has best practices built into every process. The downside of its maturity is that some of the old reports are not as pretty as the new ones. Another negative, is the complexity of the report generator. It is very powerful which makes it harder to learn.

Probably the most important highlight of the Jonas organization is their support. After the sale you get more attention than before. Technical phone support is outstanding.

Commercial/Residential Electrica Contractor. Jonas was the right fit for us.

Feb 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We have been live with Jonas for a little over a year. As with ANY software, it isn't perfect and will not suit every need. It is impossible for a software to please everyone as we all run our businesses differently. We shopped several software options, and for our medium size company with a service department, Jonas fit us best. I agree, the reports are very simplistic in format and do take some getting used to. I had to look beyond pretty pictures and format as what is really important to us is the data. The Pro and Con to Jonas is it is HIGHLY customizable. With that, there needs to be a very thoughtful process to how you set it up in the beginning. Which is a challenge since you won't know how some things work until you are using it. It is a very robust software for the price, in my opinion, and will take patience and time to learn all it can do. I found that the very basics such as entering A/P, work orders, creating jobs are very easy to learn. The complexity comes when you want/expect to rely less on outside software and spreadsheets. Our company borders two states, one with a multi-jurisdiction sales tax schedule. Every payroll or sales tax requirement Jonas has been able to handle. Jonas is able to handle multi-state, multi union payrolls. Something we found not very many programs could throw in a service department and it became very small unless I wanted to buy a program that equated us to driving a bus down the road for 3 people while spending 6 figures. No thank you.

Pros: My favorite is the Project Control screen. From there, our project managers can drill down and get all the information they need in one quick and easy place. Each person can customize some of the drill down screens to tailor to their individual needs. AIA/progress billing is easy with the step by step menu. It is also easy to go back and adjust if needed. The ability to set controls across the various modules. Your voice is heard. I have always been able to talk thru a challenge with support and management. They listen and if the demand is there they will put it in the next product update.

Cons: The stock payroll reports haven't fit very well for us. But Jonas is working on that. Cluttered menu items that hang in there because their long-time customers still use them. It is confusing when you are first learning.

Jonas Construction

Feb 16, 2017
2/5
Overall
1 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Comments: cumbersome and not very user friendly reporting is terrible

Pros: complete set of modules

Cons: reporting and user interface and ease of use

Recommendations to other buyers: This is not a good product for a small to medium service company that only wants to take advantage of some of the available functionality/features. i think it is better suited for large construction companies.

Vendor Response

by Jonas Construction Software on February 28, 2017

Hi John, I¿m really sorry about the pain you¿ve been experiencing. I know that an apology doesn¿t make up for what you are going through, but we have been trying to get in touch with you but haven¿t been able to reach you. We did notice that you are currently on an older version of Jonas and not utilizing a lot of the modules that Jonas has to offer and believe that this might be the root cause of some of the issues you are experiencing. Our newer versions have a different user interface and are included free of charge with your annual maintenance fee. We do apologize and hope you have some time to connect so we are able to work through this and build a strong successful partnership. Please feel free to call me back at 1(888)789-9073 ex. 2504 and we will schedule a complimentary system review. We¿ll keep trying to get in touch with you if we don¿t hear back! Ashley Pagliaro, Manager, Account Management, Jonas Construction Software

Great product

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Use this all the all the time for work. Great product!

Well integrated program for a company with multiple income streams

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: went from using multiple programs to using one integrated program that produces a consolidated financial statement, that then allows for drill down into the different income streams for profitability and accountability.

Pros: The company culture that nurtures growth and change to meet the clients changing world.

Very good product and excellent tech support

Oct 02, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: User friendly, gives you the information to make decisions, easy to tech to new users and excellent tech support & customer service

My Project Status Review system

Sep 30, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: I like the standard reports that are readily available and the Project Views that allow me to configure data points keeping me tuned in to my progress reporting. What I like more about JONAS is the option to customize reports with its Report Generator, while it has its own limitations it provided me a tool to create my weekly Project Status Review system. This reporting tool in Excel which I called PSR is a view of project status at a point in time. I always wanted to make it in real time. Now that I have DATAMART which we purchased a couple of months ago, my PSR is now live. While it is too early for me to comment more about it I can only imagine a more timely and meaningful management reporting system in the near future.

Great company with a well integrated software product

Jan 06, 2016
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The main parts of the product work well and there is good integration between the modules. The Vendor stands behind their product and will work to ensure that the client is satisfied.

Cons: Daily reporting from the field is problematic if you do not have dedicated internet access.

Recommendations to other buyers: The Payroll and G/L are great. For Job reporting ensure that you will be able to get your data into the system and included in the reports within the timeframe that you want. The after the fact reporting is great. There can be weaknesses in trying to get accurate daily results if your processes do not mesh with their processing.

Well worth the investment.

Dec 30, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: A progressive company that melds the accounting systems with the ease of use for those whose primary job is in the filed.

Cons: old program functions that haven't been fully removed. This may be because there are still some customers using them, unfortunately it become clutter.

Recommendations to other buyers: evaluate the easy of use by the field staff, often the office staff's needs are meet at the expense of the field staff. Then your left struggling to get field staff to use the technology properly.

General overview: Jonas software is highly professional

Dec 30, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very user friendly and the support is always ready and available to help if needed.

Cons: I have had a couple of experiences where Jonas has malfunctioned. I had struggled to figure out the problem and when I contacted Jonas for support they already knew of the problem. Had Jonas contacted their members it could have alleviated some headaches!

Recommendations to other buyers: There's no problem to small or big for the Jonas support staff. Call to avoid some frustrations, they always have a fix!

Jonas Review

Oct 09, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use compared to the previous system that we were using. this also includes the reports and views that we get Our trainer rocked. the VP's that I have dealt with and a few of the help desk staff - they are very patient

Cons: there are too many ways to do things (not necessarily a bad thing except when learning it), I am pretty sure the developers have never used the system as some things are a bit weird. lack of listening skills

Recommendations to other buyers: make sure that Jonas understands EVERYTHING that you are looking for in a program and get a trainer that has used the product and takes time to listen and understand your company, work flow and how you wish to use the system.

New to Jonas and I love it!

Oct 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the capabilities and the flexibility of Jonas software. I love being able to e-mail earnings statements to employees and create custom reports in Report Gen.

Cons: I wish I could add cost items on the fly when I'm entering an invoice.

Recommendations to other buyers: Take your time and ask lots of questions! Make sure to take advantage of a demo company and enter as many transactions that you can to cover all areas of your business.

Wonderful!!!

Sep 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Their attention to detail during the training and Go Live process has been amazing.

Cons: We are going Live this week, but so far I have not found anything I have not liked.

Recommendations to other buyers: Make sure whatever company you choose fits your business needs and has your best interest in mind at all times.

A Simple, Highly Customizable, Multi Function Software

Sep 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used Jonas to process Accounts Receivable,Accounts Payable, Payroll, Inventory, and Job Cost since 2010. The modules are easy to use and financial reports can be customized for better decision making especially in Job Cost. The Inventory Module helps to track levels to re-order and specific materials used per job. Overall, I think this is a great software for the Construction Industry because Labour Costs, Materials, and Overheads can be easily retrieved in detail.

Cons: In the future, I would like to be able to retrieve scanned vendor & customer documents(WSIB & Certificate of Insurance) through the Vendor & Customer Modules(Contractors & Subs). This will be better for tracking purpose.

Recommendations to other buyers: I would recommend the Customer Service Experience(Exceptional),Financial Reporting Needs,Purchase Orders, and Job Cost.

The best accounting software in Canada

Sep 08, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: At Jonas Enterprise we may resolve almost all accounting issues by program, updating on regular basis and great support.

Cons: I'm using Jonas five years and don't have any problems with this product and vendor. Of course, for using this program, you must have knowledge of accounting and GAAP.

Recommendations to other buyers: The company, which is selling software must have source code.

TOPS for Customer Service and Training

Sep 03, 2015
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Jonas support and training has been amazing and such an example of what true customer service is. More companies could learn from Jonas how to properly train and walk alongside a client to offer support, especially through the learning process.

Cons: The learning process is probably what I like least about Jonas right now, and that really has nothing to do with Jonas itself, but just the process of having to learn something new. It is always difficult to make a change, and learning the flow of the product is taking time. The abundant help documents have been useful in some situations, but they don't always have a clear answer depending upon what it has to do with. It is the difference in companies and applications that make it hard to provide clear direction sometimes, but when we (Dorsett's) have asked questions, Jonas is always quick to respond and help us work through issues.

Recommendations to other buyers: If you are looking to purchase Jonas, take a look at the reviews, and see for yourself how many happy customers are out there. Jonas is so comprehensive and powerful in it's processes, that an on-site demonstration will prove to be well worth your time!

Jonas Ends Search for Accounting Software

Sep 01, 2015
5/5
Overall
3.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: So far, Jonas Enterprise exceeds our expectations for accounting software. As we continue to maneuver through the modules and processes, we continue to discover little "extras" that's going to make our jobs easier.

Cons: As with any software, users would like the documentation to walk them through step by step. However, because every company's setup/profile is different, this becomes next to impossible. Given that, imagine if Jonas DID provide the most detailed product documentation?!? Their software is one of the best on the market. If Jonas focused on detailed documentation for each module/application, other vendors couldn't compare!

Recommendations to other buyers: Do your research. As tiring as it may be, schedule demos and follow through by contacting references. See what others are saying about the software you're contemplating. Most impressive with Jonas, since our purchase we have still maintained relationships with the sales/admin team. They're not just chalking up sales, they're building relationships. We are so glad we switched to Jonas!

12-year Jonas user

Aug 14, 2015
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The bookmark feature where you can have multiple screens open simultaneously is so convenient. Jonas is willing to accept input on new ideas and feedback on current features to keep the product moving forward. Our network administrator thought the Jonas user conferences worthwhile and learned a lot at the seminars and networking sessions with other users.

Cons: MIS processes an extremely high volume of service calls every month. It has been a learning curve using the new Jonas dispatch/scheduler which is vastly different from the previous dispatch board. Customer service reps have been working with us since the upgrade in March. Plus we are working towards implementing Jonas eMobile in September which should go a long way towards streamling our cumbersome data entry processes.

Recommendations to other buyers: Choose a product that closely fits your current needs and be prepared to adapt your internal processes as the software inevitably evolves and adds features.

Looked for Jonas as a solution. Only found problems.

May 06, 2015
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
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Pros: After investing in this software and using it for six months in the construction industry, hoping it would provide a solution to integrating a full service project management, doc control and accounting system, our general contracting company had no choice but to return to Sage 100 Software. Jonas was horrible.

Cons: Jonas overpromised in their sales, and underdelivered to the point of negligence in both the product and the service. We paid for add on modules that were never installed or followed up on, the training was inadequate, and the support was horrible. Please do yourself a favor, if you are a general contractor looking for a solution as above, and do NOT consider Jonas. It was a very expensive mistake for our company, in terms of the issues that it caused us. I was never so glad to go back to an imperfect program as Sage 100. We cleaned up our files and worked with a consultant, and I am so happy with Sage now after our nightmare experience with Jonas.

Recommendations to other buyers: Have an extensive list of questions for the sales team, and ask for a trial of the program before you buy it to see it work in real time. The interface looked like we were back in 1985, and the report formats and presentations looked as if they had been printed from a Dot Matrix. Their 'Datamart' Solution was supposed to fix this, but even after we purchased it, no one followed up on it with us, until we finally called and reminded them we had purchased it. We were told we couldn't train on it for a period of time after our intial 'Go Live', and were therefore stuck with awful, unprofessional and outdated reports to send to our clients for multi-million dollar projects. It was clumsy and non-intuitive, and what we were told in the sales process did not come to fruition in application and practice. It is smoke and mirrors. Please do your homework. Look elsewhere for your solutions.

JONAS Enterprise a masterpiece in the Making

Apr 15, 2015
4/5
Overall
3.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Jonas is a great multi-faceted ERP. It covers all your accounting needs and takes risk in developing innovative solutions to our needs. There is a modern dispatch scheduler that allows you to manage your technicians, eMobile that allows techs to work paperless and provide immediate results. Among a few.

Cons: I have no complaints. I would add though that when deploying new products that more release information should be included with standard procedures.

Recommendations to other buyers: Come to Jonas with a clear mind. When looking to replace your current provider look at what the package offers that you currently have. Does Jonas have all the deal breakers included. Then evaluate all the advantages of their product. You will likely find that Jonas is the solution for you.

I like using the Jonas software.

Apr 10, 2015
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The Jonas program is easy to use. It is great for multiple unions. When there are payroll question, the support staff is quick to get back to us.

Cons: The larger number of character spaces for invoices number, purchase order, payment (cheque number).

Recommendations to other buyers: Think about what you are looking for in the software.

Extremely happy with Jonas Software.

Apr 01, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the Accounting part of this product, being able to drill down and see exactly where the information is coming from as well as being able to see who did what and on what terminal. I also like the reporting capabilities that Jonas offers. I also think that the customer support is outstanding! Thank you Jonas! You have a great team!

Cons: I think that the contracts have been probably the weakest link for me. I would like to see more discussions on the service contracts. It would be nice to have more than one session offered at the conference on Service Contracts. We are still relatively new with this software (April 2013) so I am still learning.

Recommendations to other buyers: Often, people are reluctant to switch software companies because everyone gets comfortable with what they have been using for years. Although it is a lot of work to make the switch, I would highly recommend looking at Jonas with an open mind, learning to think outside the box, and understanding its capabilities.

Assistant Controller, Jonas Admin, chief report writer

Mar 25, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Intercompany relationships keep transactions between companies smooth. Report Building is helpful and datamart even more so.

Cons: Can't always build the report I want. Can't create payroll fields across companies that are defaults.

Recommendations to other buyers: We looked at A LOT of programs, this program has sustained our growth for over 7 years, and we are not looking to make any changes. It is flexible and grows with current technology.

Good system

Mar 19, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like that I can call technical support or email anytime and get a case number, and have a live person call me back to help me with my issue.

Cons: Sometimes there are updates to modules that were working fine change, and I wish they would stay the way they were. In example, with this new update, the customer inquiry is different and not as easy to read as it was before.

Recommendations to other buyers: Make sure to learn how all the modules work together and flow: POs, SUBs, AP, Payroll etc.

Great Job Cost Module for Contractors.

Mar 17, 2015
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The job cost module is easy to use and allows accurate up to date data for review by construction project managers.

Cons: The cost of the product may be a barrier for smaller contractors.

Recommendations to other buyers: For larger contractors this product is great. Smaller contractors may want to compare pricing of the software available.

Jonas software has many oportunities to be better!

Mar 16, 2015
5/5
Overall
4.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The Jonas software is a powerful and ingenious software that help our Club to achieve the objectives of administration.

Cons: I do not like that is not designed or developed for Mexico, and there are not way to do some things that are useful in our Club.

Recommendations to other buyers: Test all the modules and consider that there are some things that the software cannot do. Special things could be developed, but may have a cost.

The first time I seen and used the softwqre over 10 years ago, I liked

Mar 16, 2015
4/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Jonas is extreme flexibility in doing many tasks and data collection.

Cons: I have noticed that the menus have not changed over the years and am finding certain operations takes a bit of time.

Recommendations to other buyers: 1. Is it truly a windows product. 2. Go through the different windows.

Really enjoy learning how to use the software

Mar 16, 2015
4/5
Overall
4.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software is very easy to navigate and the help features are really great.

Cons: I haven't been using the software enough to have any dislikes.

Recommendations to other buyers: We are just in the training portion of it, and we still really like this software. We do not have any regrets.

Controller - Job costing, analysts, journal entry, AR, AP

Mar 16, 2015
5/5
Overall
4.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It's user-friendly and customer support is exceptional!

Cons: As with any software there are limitations. There is one process that I want to do (job costing) that I cannot find a reporting solution without entering the data into Excel for my reporting.

Recommendations to other buyers: Advise Jonas of what you want/need the program to do, and they will make sure that you have the correct modules.

Great Software!

Mar 16, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have worked with several construction software companies and find that Jonas is by far the best. The variety of modules for construction is outstanding. The best part is the availability of reports and information.

Cons: In accounts receivable and payable. When viewing in file setup there needs to be a connection to inquiries instead of having to back out of file setup then going into vendor/customer inquiry.

Recommendations to other buyers: Make a list of your needs first, then make sure you check all levels of the software.

Jonas Review

Mar 16, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Great software for small to medium sized business - good value at this price.

Cons: The inventory control/counter sales module is a bit weak, and this is what we use the most. More options in the report generator would be great. Customization charges can be overly high with regards to changing standard forms (invoices, POs, etc.). There is a DIY program, but it is not very user-friendly.

Recommendations to other buyers: Jonas is very solid from an accounting point of view - a lot of controls in place with regards to sub-ledger/trial balance/GL balancing etc. There are also a lot of modules to choose from. Just be careful that you do not limit yourself in terms of what the software can do (your company will change over the years) or choose a product that is not well known or tested.

Jonas Survey review

Mar 16, 2015
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
3.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It works well, they have good quality support, and there's not many problems. It has full funtionality of the bussiness operation

Cons: The yearly support fee is too expensive. I'm forced to use Capital letters all of time. Support is sometimes very slow.

Recommendations to other buyers: Be sure it is fully integrated into all the areas of the bussiness

Excellent program

Mar 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the simplicity of the program and the way the different modules integrate. The program is great for anyone in the construction business who keeps track of job costs. The tracking of hold backs payable and receivable works well. The tracking of the HST and RITC makes filing our monthly HST returns simple.

Cons: I can't think of anything. The product updates address any issues.

Recommendations to other buyers: Check references of users who have been using the software for a period of time.

Flooring contractor / reseller - after 6 years of Jonas experience

Mar 16, 2015
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
3.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The software handles WIP reporting very well. The subcontractor module provides good controls. The design of sales tax location codes provides good flexibility in sales tax reporting. The product has well-integrated applications. The F2 lookup ability in modules is consistently designed and very helpful.

Cons: 1) I would like more standard reporting capabilities. Some reports need Report Generator reports to create. Others require DataMart. DataMart can obtain good results, but it is too complex for anyone but a programmer to design. Almost all contractors have to deal with reporting workers comp and sales taxes, so these reports should be part of a standard product and not need custom programming. 2) During conversion in 2008, it was difficult to fully convert existing data into Jonas and also tie everything to jobs. 3) Portions of the programming have fields with too few characters available. Examples are the Customer PO field in Job Cost and A/R, along with the part number field in inventory.

Recommendations to other buyers: 1) Understand what reporting needs you have to ensure that you can obtain the reports that you need, and how you will obtain it. 2) Understand the format of the data conversion process and whether it will adequately tie everything to jobs.

Comprehensive Program

Mar 16, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This program is easy to navigate and is very user-friendly. We have people with a variety of levels of accounting knowledge that use the program without issue. The ability to adapt the program to various enterprises has made this program a favorite with our Board.

Cons: It is difficult to have a "like least" facet of the program, as I like all aspects. The customer service is great, the program is adaptable to various industries, and has different modules to meet the needs of a growing company.

Recommendations to other buyers: Jonas is a fully integrated system that can be adapted to meet the needs of the business. At first glance, it appears to be tailored to the construction industry but has the capability to be adapted to other industries quite easily.

Four companies with Jonas - This is the latest one

Mar 16, 2015
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It's very user friendly, and they have great customer support. Most users are able to understand the Jonas processes quite easily.

Cons: It is hard to find screens to adjust things on. For this I mean changing user field, etc. Some stuff is in System admin, some in admin, some in the individual module.

Recommendations to other buyers: What do you want out of it? Do not obsess on the ugly Jonas invoices, PO's etc, they can be made pretty. It is user-friendly and most users do not have problems adjusting. There are reports on everything and if it isn't there, you can make it.

Does the job

Mar 16, 2015
3/5
Overall
2.5 / 5
Ease of Use
2.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: The Jonas team has great customer support. They are very responsive.

Cons: It's not really user friendly and difficult to navigate some of the menus.

Recommendations to other buyers: When evaluating software, make sure it is the correct fit for your business.

Jonas Review

Mar 16, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Jonas is very easy to use, and the job costing module is right at the top of the list with regards to keeping the people who need to know informed.

Cons: I am still having difficulty with report writer. I have never been able to grasp the two screen thing.

Recommendations to other buyers: Jonas is an all encompassing financial/costing system. With total integration of each module, there is very little that can go wrong.

I love Jonas

Mar 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's a great product! It's easy to use and easy to understand. Jonas support is very good.

Cons: There really isn't anything that I don't like. The software is an excellent product.

Recommendations to other buyers: Buy it! Like I said, it's a great product! Your money will be well spent!

Excellent software

Mar 16, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software is very easy to navigate and learn. I love the report generators! When I need help with something, the Jonas team is always just a phone call away.

Cons: Nothing. I find it very easy to use and have nothing to complain about.

Recommendations to other buyers: Take the time to fiddle around in the program and check out the report designs!

Customer support is terrible

Mar 03, 2015
2/5
Overall
2.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: Accounts payable module works, but any accounting software can do that.

Cons: I have been using this software for the past 7 years and find the support staff doesn't really know what they are doing. When you finally get to a programmer (which typically takes days), they fix the problem. Not always. Then if you do have a procedural question, the help manuals are impossible to navigate to the specific spot you need help with. So again you call support and your question get put onto log. Lately it takes over a day to get a phone call back. It's not helpful at all, and it's frustrating really.

Recommendations to other buyers: Get in writing the response guarantee for support. That way, you are not always waiting on Jonas for a resolution to sometimes a simple fix.

Jonas Software

Sep 11, 2014
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the module on job costing and the integrated approval process.

Cons: I dislike how I can't always see the full picture on a report; it is always separated into many pages.

Recommendations to other buyers: It is definitely useful when you have to manage various jobs and keep track of the job costing.

Jonas Construction Review

Aug 08, 2014
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Jonas has been a great tool to help me and my co-workers manage their day to day work duties.
There are still aspects of our modules that we have to explore to make full use of the Jonas system. It is nice to know that we have a complete software package that each person in my organization can use which allows everybody ease of communication and access to information.

Functional, Versatile, Robust Software

Aug 07, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Jonas has given our company the ability to have an integrated software solution with the flexibility to accommodate internal processes yet allowing for many different customer requests.

Cons: There are very few, if any, negative comments I can make about Jonas. At this moment, I cannot think of one.

Recommendations to other buyers: It's very important to spend time "blueprinting' your internal processes and ensuring the software can match and easily adapt to more complex processes as the business grows.

Dispatch Coordinator

Jul 07, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Air & Energy has been using Jonas for a little over a year, and it has been a very positive experience.

It is very slow and unorganized.

Jun 30, 2014
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: The only feature I liked better than our previous software was the ability to post multiple days of time against work orders.

Cons: It is slow and unorganized. Reports are terrible, and locating information is next to impossible in any kind of timely manner. Billing procedures are time-consuming and redundant many times.

Recommendations to other buyers: Be careful of over-promising salesman and tech support that seems flustered by questions that should be in the scope of their knowledge for your industry and application.

Warehouse manager

Jun 29, 2014
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
2.5 / 5
Customer Support
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to get a hold of the customer service people to help figure out how to use this software.

Cons: The inventory management side of Jonas is not good. I've been with my current company for about four months and still can't use the min/max part of this software because of the multiple warehouses we need as a company. The simple way of entering a min max does not work for my main warehouse. To go to a different screen in Jonas is tedious. It should be a simple couple digit key strokes. Also, having multiple warehouses that are treated as a stock warehouse is not good. As a person that deals with outside customers, it's ridiculous not to be able to see what is in my pickable warehouse at the first glance. The cost of an item isn't connected to the PO. To add a cost in the PO and then have to change it in the parts master is ridiculous; it should update automatically.

Recommendations to other buyers: Fix the cost problems by making things update automatically, and simplify the warehouse inventory and min/max entry.

Too many steps to get results

Jun 29, 2014
3/5
Overall
1.5 / 5
Ease of Use
1.5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: I like that I can change and add parts/labor after the job has been billed. Also, I like that I can change the work order number on the PO without having to move around parts. I love that I can change the bill very easily and that the same site can have different bill to's on the same account.

Cons: There are too many steps to get out an invoice. It is very hard to look up an invoice number. Inputting the tech's time takes too long, and taking out parts/time requires too many steps.

Recommendations to other buyers: Make sure you have a trial period before buying. Have everyone in the company be included in the trial so every department can have input as to whether this is the right operating system for the company.

Disappointed

Jun 04, 2014
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
2.5 / 5
Customer Support
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: The reporting options are pretty much unlimited.

Cons: This software package is not very intuitive. Data entry is not centralized, and you are required to navigate through multiple areas of the software to enter information that could easily be centralized in one data entry point. We were sold on features that either do not exist or that we are now being told we should not implement. This software does not do automated workflows, which we were told it could do. Partway through implementation, we were told we would not immediately be able to use the mobile platform. We understand this is construction software. However, this product was presented to us as a viable option to manage our service business, and we were assured that service management was a focus within the product. After spending several months in the software, we can assure anyone else looking for a service management solution that this is not the product for you. In fact, rather than replacing our outdated software, we are currently using both our old software and this software to ensure the new software is operating correctly.

Recommendations to other buyers: Schedule as much time as possible, having the software demonstrated by an expert. If possible, download a trial version. Identify your business processes and have the software demonstrate how it will work through each process. Vendors will give you a lot of attention and time with the software while you are a potential customer. After you have made the purchase, you will no longer get the same attention, and working through these issues will be billed as training time.

Highly Recommended!

May 09, 2014
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The best part is the comprehensiveness of Jonas. We do all of our accounting and job costing in Jonas. The best part is that as time passes, the more we can do in Jonas (example: contact lists/document management system).

Cons: What I like least is the lack of ability to drill down to GL detail level (journal entry or Job Cost details from GL). I must add that Jonas has made a huge push in the last few years to encourage users to suggest/vote for/promote new ideas. This allow them to focus on users' "cons."

Recommendations to other buyers: Sign up for a demo with Jonas (they know their stuff!) or ask a colleague who is currently using the software to run through some day-to-day tasks. You will see the power and comprehensiveness of the package.

highly recommended!

May 09, 2014
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: We have been using JONAS for our complete payroll, accounting, and job costing needs since 2006. We have grown considerably (number of companies and sales volume) since then, and it's comforting to know that JONAS has been growing along with us. They continue to add useful features and streamline processes.

The customer service is very helpful, timely, and professional.

I am proud to say we will continue to use JONAS for many years to come!

Great Software with Great Customer Service

Apr 02, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using Jonas Construction for 5+ years. It is capable of handing all of our Accounts Receivables, Accounts Payables, Payroll, Job Costing and more.

The support team at Jonas is always fast to help us work through any issues that arise.

The software is constantly being updated and improved. Between the Weekly Tips and Tricks emails, the webinars and the yearly conference, Jonas always makes training a priority.

Jonas Construction Software

Mar 24, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the ease of report creation, the ease of limiting user access, and the short response time after logging a case. There are also multiple defaults to facilitate data entry.

Cons: The initial setup of the system can be involved, but the vendor is most helpful.

Recommendations to other buyers: Compare the response time for issues from other vendors. Check for accessibility of data from third-party software.

Great program that keeps developing and moving forward

Mar 21, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have been using this software since 2011 and have found it to meet and exceed my expectations. I use it to manage the Service Department of our company; however, we also use it in our Construction Division and Retrofit. It manages our entire back end in Accounting, Inventory, and Payroll as well. I manage hundreds of client service contracts and T&M service work with Jonas. It mines all the data I put in so that I get out beautiful reporting and retain customer history. I have had great customer service from Jonas, and they have always been open to suggestions as well; they keep on developing for their customer's needs.

Cons: Honestly, there is nothing I do not like. I have not had any issues.

Recommendations to other buyers: Keep in mind that the data you get out of any product is only as good as the data you place into it. The program has many fields to use, and if you don't fill in the data, you can't expect it to be mined out in history or reports. Jonas provides us with a variety of modules that interconnect to best suit our business.

Jonas Construction Software

Mar 18, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use; whether your company is large or small, to me, it is a great program.

Cons: The one thing I think that they could consider is the amount of audit trails. Sometimes, printing them is not necessary, and there should be an option to print or not to print; just a thought.

Recommendations to other buyers: It's very user friendly, and there are systems in place to avoid duplications, something that I found was possible with the 'over the counter' type accounting software.

Great fully integrated software!

Mar 13, 2014
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We had to find a software that would allow us to have lots of options in terms of reporting, as well as something that would eliminate the double entry of our payroll and separate job costing functions. We have fully implemented Jonas with all three of our companies and can quickly and easily pull reports for all of our companies at once with the consolidated reporting. This has allowed us be more in touch with our field employees and made cost tracking much easier.

Cons: The subcontract module works well for those who are required to submit payment certificates to their subcontractors. In the pipeline industry, we have found it most helpful to use purchase orders, as the PO module is very specific.

Recommendations to other buyers: Take advantage of the demos and be prepared with lots of questions.

secretary, receptionist, record invoice

Mar 13, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: it's easy to use, can track a lot on information on the customer or the supplier. We use p o so it's easy to find were the part is order from which supplier and for which customer. There is many way you can find a customer example name, addresses or phone number. After you get use to it there is some short cut you can use. When you need help the service is there to help you.

Happy User

Mar 11, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've using Jonas for about 5 years. Implementation of the system was relatively easy with the consultant. He was available to us whenever we needed him and the conversion from Aacpac was pretty smooth with all the files being converted to CSV files and imported.
Having a dedicated support person for the first six months was a great help. We called her constantly for small issues and always got a great response and solution.
The support over the years has been excellent with quick responses and fixes.
Not a lot to complain about with the program some small glitches with inventory but that is usually handled pretty quickly and solutions found.
Overall impression of this product is that it does exactly what we need it to do. If you have people who are at ease with technology you will have few issues.

Aug 28, 2011
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support

Comments: We have used Jonas for over 1 1/2 years. However, we have recently changed to another software company. The reason we went to Jonas was because our previous system was DOS based and did not have a strong service package. We have a fast growing service department which has increased from approximately 15 techs to over 30 techs in the last 5 years. After reviewing multiple companies we felt Jonas was the best selection for service. However, there was a problem with Jonas on the contracting side. We could not "trust" our numbers. The program would give us different amounts for the same project. It really had problems in retention amounts that differed from 10% retention. I think that some of the problem was our input. It was not easy and for whatever reason we decided (for Jonas) that we should have decentralized inputting of information. Therefore we had project managers inputting information. In the past that was always a function of support staff. Another negative is that they are a Canadian company and the way they perform some of their business practices are different than what we perform. The function and terminology is different. The people are extremely helpful, however. The positives about Jonas is that our service liked the service options available. If you have a service company that does not have a large contracting base I think they would be OK. There is a lot of information in Jonas that can be used to analyze your company. There are also some very good items like the hand held devices and customer information feed back loops, customer scheduling and a very good dispatch board.

Vendor Response

by Jonas Construction Software on September 14, 2011

Thank you for the review. We appreciate the acknowledgment of the decision to decentralize the inputting of data. We found that we did have some minor issues but it was the incorrect inputting of data that created the imbalance. We have reviewed this and according to other clients using the same modules, the Jonas job cost retention functionality balances and is sound, the data is trustworthy. Additionally, in regards to Jonas Software being a Canadian Company, we are actually worldwide and a majority of our clients are located in the US. Although our head office is located in Toronto, we are experienced in successfully dealing with our U.S. clients for over 20 years.

Aug 18, 2011
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support

Comments: Ferguson-Veresh, Inc. is a mechanical contractor that does commercial & residential service and installation and has been using Jonas software since 2002. We purchased it because it has the Service Dispatch, Job Cost & General Ledger all integrated within one soolution. We used Great Plains before and the Job Costing for them is a different software called WennSoft which was problematic at times. There have been numerous changes over the nine years we have used Jonas. I believe it gets better each year. I love that Jonas has set up a place on their website for users to give them ideas for changes or improvements to the software. Jonas is user-friendly and I particularly like that I can give each user access only to the modules they will be using. I also like the fact that I can log a service call with Jonas and attach the screen shots & reports of the problems I am having. This allows them to do some research before actually calling me. I also use Jonas for a couple of companies that have rent houses and oil & gas wells. The job costing software has allowed me to track cost and income by house and by well. I would recommend Jonas software to anyone.

Aug 16, 2011
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support

Comments: Jonas Software's strengths include a low learning curve and a system that's easy to use. Reports are easy to write, and allow management team members to have at their fingertips the tools they need to make decisions. Fully integrated capability gives the entire team up-to-date information at any time it's needed. The system's weaknesses include slow run time for reports, and no job cost scheduling. Furthermore, we have to contact customer service several times before we receive help with our issues.

Aug 15, 2011
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Comments: We are proud to be a member of the Jonas family. We are now entering our seventh year with this solution, and I'm happy to say we appreciate the support and professionalism we receive from Jonas Software representatives. They have a very quick response time on any queries and/or concerns that users may have, and will go the distance to ensure that we understand all aspects and functions of the software system. Time is no concern for them - they are patient and respectable. Jonas is very user-friendly, from the software system itself to the representatives who cater to your every need. Their software is up-to-date with the business challenges we face every day. Jonas Software offers the security, reliability, and ensured accuracy that you want for your data. Thumbs up!

Aug 10, 2011
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Comments: Our company services the commercial and industrial fuel service industry. Our major customer is Shell, and we target other customers such as the local municipal governments and transit authorities. We are also involved in the construction of fuel dispensing systems, vehicle wash systems and hoists. We implemented Jonas about two and a half years ago, and have been very satisfied with its performance. We were using another system at the time, but the functionality of our previous system did not suit our needs for the construction or service side of our business. Jonas offered better functionality through the work order module to better handle our large volume of service calls. It also allowed us to better manage our costs in our construction department with better reporting tools. The implementation went well with some minor hiccups that were resolved quickly by the implementation team. I needed about 4-5 months to get up to speed with the software, from start to the day we began using Jonas exclusively. The training experience was very good, with the trainers arriving in our office for face-to-face training time. The #1 reason that I would recommend Jonas to other users is for its support staff. Jonas's technical support has been exceptional. They are quick to respond - when I was a new user and had to call them almost every day, I felt I was still a valued customer and not someone annoying them all the time.

Aug 03, 2011
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support

Comments: We are a formwork subcontractor, and were looking for an integrative system to gather data from all aspects of our construction process. At the time we were shopping around, I had no idea how integrative software systems work. It was a bit of a shock to realize how dynamic they can be, and they definitely require a lot of study and application to get up and running. If your organization has someone who is familiar with integrative systems, they can be an excellent resource to utilize when picking a system. There really are a lot of factors to consider, and someone with integrative software system experience will have a better idea of what to look for. We currently are two years into the process, and only now are we getting to use the system in a practical manner. We bought Jonas two years ago and really liked some of the features they have. The eTimesheets feature is very cool, and the document management system is very effective. With all of these features available to us, it is up to us to work with the system to get optimum performance, not the other way around. I am happy with how Jonas has worked for us, and for the price range, we feel it is a very good product.

Review of Jonas from Sean Schmidt at R.M. Schmidt Inc.

Sep 11, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Customer Support is OUTSTANDING! We are treated as friends and partners in business NOT as a Customer#!

Software does everything we need NOW and everything we need it to do as we grow in the future. If something is missing, Jonas wants to know, they are eager and willing to make any and all changes to the software to continue meeting their customers needs.

Cons: Interface is not as friendly as it should be! It is intense and robust software and to most people other than an IT person, it can be VERY intimidating. Needs a simple user friendly interface for normal people with the ability for the more savvy user to go deeper if needed.

Overall: New Interface and it would be PERFECT!

Vendor Response

by Jonas Construction Software on September 11, 2009

Sean, We are all over the User Interface issue. Jonas should have a new face for Version 12! Thank you for the review! Glad you are happy. See you at the User Group.

Jan 08, 2016
2/5
Overall
2 / 5
Ease of Use
1 / 5
Customer Support
2 / 5
Value for Money