--- title: "CrossForm Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CrossForm Software - reviews, pricing plans, popular comparisons to other Form Builder products and more." source_url: "https://www.capterra.com/p/117652/CrossForm/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # CrossForm Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CrossForm ## What is CrossForm? CBRE ServiceInsight delivers mobile applications and browser-based solutions for every role in the facility work order process. ServiceInsight is the leader in CMMS user adoption, enabling a mobile workforce for commercial real estate occupiers around the globe. With 100,000 users in over 50 countries, delivered in 14 languages, ServiceInsight offers easy to use applications with high scalability that reduce occupancy costs and improve facility insight. Formerly marketed as CrossForm Global. ## What is CrossForm used for? [Form Builder](https://www.capterra.com/form-builder-software/)[CMMS](https://www.capterra.com/cmms-software/)[Facility Management](https://www.capterra.com/facility-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1000 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CrossForm?[Manage this product listing](https://www.g2.com/products/cbre-crossform/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CrossForm 4.0 (2) VS. [4.7 (454)](https://www.capterra.com/p/130563/FMX/reviews/) Starting Price $1000 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (2) Ease Of Use 4.7 (435) Value For Money 4.0 (1) Value For Money 4.7 (377) Customer Service 4.0 (2) Customer Service 4.9 (413) ## CrossForm alternatives Highest Rated [4.9 (121)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (1,080)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (28)](https://www.capterra.com/p/79186/Cartegraph-Asset-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about CrossForm Overview ### What company size and specific industries is CrossForm built for? CrossForm is designed for mid-sized to enterprise and global commercial real estate occupiers that manage facility operations. It is built for organizations in retail, banking and finance, education, and grocery or supermarket sectors, as well as similar businesses with complex workplace and maintenance needs. Features and Usability ### What are the key features of CrossForm? CrossForm offers asset tracking, fixed asset management, and inventory management for tracking equipment and stock. It also includes work order management, maintenance management, preventive maintenance, and predictive maintenance, plus scheduling, dispatch management, routing, and technician management. Additional features include billing and invoicing, contract/license management, incident management, and mobile access. Getting Started and Support ### What training and onboarding options does CrossForm offer? CrossForm offers in-person training, live online sessions, webinars, and documentation to help teams get started. In-person training supports direct instruction, live online sessions allow guided remote setup, webinars provide scheduled group learning, and documentation gives written reference material for self-paced review. Getting Started and Support ### What customer support options does CrossForm offer? CrossForm provides 24/7 live rep support and chat. Support access is available around the clock through these channels. ## Features AI summary Based on 4,034 Form Builder reviews Capterra reviewers highlight these as the features buyers care about most when choosing field service management software: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) CrossForm includes **Mobile Access**, which gives field teams the ability to view and update information while working on-site. However, it does not offer **Job Tracking** or **Job Scheduling**. Instead, it provides **Scheduling** (**61%**), a related capability that can still help teams plan work and assign resources. Together, these features help businesses keep technicians connected in the field and manage appointments more efficiently. Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Billing & Invoicing Create, manage, and send invoices or bills to customers Commercial Properties Designed to serve commercial properties Contract/License Management Track, store, and access client contracts or licenses Dispatch Management Manage sending personnel and resources to a site as needed Equipment Management Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed CrossForm 25 features ### All Features - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Commercial Properties: Designed to serve commercial properties - Contract/License Management: Track, store, and access client contracts or licenses - Dispatch Management: Manage sending personnel and resources to a site as needed - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Mobile Access: Access software remotely via mobile devices - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Technician Management: Oversee technicians and track their assigned work orders - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Free Trial Basic $1,000 Per User,Per Month Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (2) 4.0 Based on 2 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating Counts reflect reviews available in this feed. 5(0) 4(2) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful DA Database Administrator Database Administrator Used the software for: 3-5 years ### "User friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 May 11, 2018 Pros user friendly for most functions. I really like the public exporter option. I can create my own reports and customize them to my needs Cons Some tables in the security portion of the software are hard to work with. They are not in any kind of order, i.e. not alphabetical. SM Sr. Maintenance Administrator Sr. Maintenance Administrator ### "Crossform - First and Goal, Inc." 4.0 December 2, 2010 Great program and great people. The people at Mainstream seem to really care about their product and it's success at our facility. We like the timely reporting feature of Crossform, and the Client Request System has greatly enhanced our customer service. Pros Crossform has many features and ways to customize the program, which is nice and beneficial. The folks at Mainstream are very helpful, friendly and supportive; they saw our project through and handled every one of our concerns and frustrations in a very professional and timely manner. The Client Request System was implemented pretty seamlessly. This has really streamlined our operation. Cons The transition to the program was very difficult for our team. We had a difficult time getting up to speed on the program and that, coupled with many technical errors was very frustrating. Now that we have been through the experience, we have learned a lot. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.