Who Uses This Software?

Small to Medium size businesses that need to track their financials.


Average Ratings

69 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $399.00/one-time
  • Pricing Details
    Contact AccountEdge for pricing details.
  • Free Trial
    Yes
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Acclivity
  • www.accountedge.com
  • Founded 1989
  • United States

About AccountEdge Pro

AccountEdge Pro is a complete small business accounting and management solution for your Mac or Windows office, with everything you need to make sales and purchases, run payroll, track and build inventory, bill for time, and manage contacts. AccountEdge is all you need to run your business easily and efficiently.


AccountEdge Pro Features

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • Fund Accounting
  • Government
  • Nonprofits
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management
  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • Cash Management
  • Collections
  • Expense Tracking
  • Fixed Asset Management
  • General Ledger
  • Payroll Management
  • Revenue Recognition
  • Spend Management
  • Tax Management
  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Budgeting & Forecasting
  • Donation Tracking
  • Fund Accounting
  • Grant Management
  • Payroll Management
  • Project Accounting
  • Purchasing & Receiving

AccountEdge Pro Reviews Recently Reviewed!


my program

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to set up your company. It is very easy to navigate through the program. It has all the features that the big name overpriced software companies have and more. It works great for our air conditioning company with accounting that can be broken down by jobs. The payroll service is very easy to use and they keep it updated all the time. I think I have only called customer support 2 times and both times they had my questions answered right then. I would recommend this software to anyone needing to breakdown your accounting for custom reports, job tracking, employee handling.

Cons: The one pet peeve I have is that most of the payroll reports don't have totals you have to export them to excel and reconfigure them to get your totals or total everything by hand. Some of the reports they way they are laid out make it very hard to reconfigure them in excel. It doesn't let you access history more than two years so you have to look up on your back ups if you need to find something older.

Overall: it's great for custom reports, breaking down expenses for each job, setting up vendors and customers with custom pricing, discounts, shipping, and tax information as well as detailed contact information.

Best Accounting Software Ever!!

Jan 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility to adapt it to my business needs.

Cons: ?? In over 20 years of using the versions of this software any cons I had are gone because the developers listen an input users ideas and suggestions.

Overall: I've been using AccountEdge Pro since it came out. before that I was using MYOB. I have tried QuickBooks and Quicken and frankly AccountEdge Pro works like I think. Entering Invoices, and purchases is simple and quick and updates my inventory. All of my bank accounts, credit cards, loans, lines are easily reconciled and auto payments keeps them updated. At the end of the year my accountant gets a copy of my file, reviews it, gives me accountant adjustments to enter, and completes my taxes. If I wanted, I could just print out any report he needs easily and he could complete the taxes with those reports. but since he is a AccountEdge Certified CPA he offers to do a complete review and helps guide me on setting things up correctly. I can run my business instead of having to be or having to hire an accountant for daily, and weekly bookkeeping!!

Recommendations to other buyers: Make use of the Accountedge Certified CPAs in your area or nearby state to help set you up for the first time. Their help is invaluable. You can do it on your own but you'd be way ahead and ready to run your business if you make use of them.

Happy customer.

Sep 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have been using this software for years. It keeps track of all the payroll information the is needed for doing payroll yourself. Very simple to use.

Cons: It may be a user error, but I wish I could delete items in inventory easier or change the items name. We are Sharp dealers and sometimes product numbers change and I would like to get our inventory lists shorter to keep the file smaller.

Overall: I can do our own payroll. Our accountant is only needed at the end of the year to do our overall business taxes. She is happy with the way that information is presented.

Vendor Response

by Acclivity on September 13, 2018

Hi Barbara,

Thank you for your review.

In response to your inventory issues, you can delete an item as long as the quantity on hand is zero and can not be pending on any invoices. You would also need to purge old transitions that have this item on it.

You should be able to change the Item name/number easily by going into your Item List and clicking on the item, just click on the Name or Item Number field that you would like to change.

If you need additional help, you can reach out technical support team for free at accountedge.com/help.

Thank You

- AccountEdge Customer Care

Terrific accounting software for volunteer treasurer's

Dec 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility, efficiency, ease of use, support, efficiency.

Cons: There are so many features that sometimes I get lost in the choices, especially the reporting choices.

Overall: AccountEdge Pro and earlier products all the way back to earlier software products have provided a way for me to serve as a volunteer treasurer at my church, homeowners association and civic association over many years. AccountEdge Pro provides all the features needed in an easy to use, fully integrated, efficient package for the accounting needs of the organizations I've helped. Closing each year and moving on to the next is done in a matter of a few minutes. The reports can be customized so everyone can easily understand the financial situation of the organization. Each year the product has improved. I've only needed support a few times over the last 15 or so years, but each time the support was easy to get and those helping were pleasant and knowledgeable, unlike my experience with other product's support when trying to get help with that I use for my personal finances. When I've handed off my duties to others, moving from the Mac environment I use to the Windows environment others use has gone smoothly. I strongly recommend AccountEdge Pro for anyone needing a robust, complete, usable, multi-platform accounting solution made up of superb software, top-notch support, affordable cost, flexible reporting and great human engineering. AccountEdge allows me to do quickly and easily take care of my organization's accounting needs.

Recommendations to other buyers: AccountEdge is excellent for small organizations. Just give yourself some screen time to get used to the process and you are good to go!

Longtime user. Could be better, but has been solid for us.

Sep 11, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fairly customizable to meet our unique needs. Love that payroll and inventory tracking are built in, not some extra service. Also tax forms (which are an additional fee), and credit card processing (but would be nice to use Stripe instead). Just added kits for inventory, which is long overdue. Basically it's one stop shop for us and meets all accounting, inventory, POS needs for phone sales.

Cons: That it is not an entirely online software solution so that we could easily (at no extra cost) access and work with data anywhere. That it does not integrate seamlessly with our ecommerce software (only works with Shopify, which is a more expensive and less flexible option than Bigcommerce). The tax form should integrate more seamlessly and be part of the monthly support fee.

Overall: Generally good. Been using it for over a decade and it meets the needs of our publishing and consulting business just fine.

Great Small Business Accounting Software

Dec 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use for the number of features

Cons: Slow performance during some functions.

Overall: I love AccountEdge. AccountEdge I consider the best small and medium business software on the market.

Beyond AccountEdge, I have used and taught other people Peachtree, Sage, Quickbooks, and Simply Accounting. So I have experience with a lot of accounting software.

1 - AccountEdge has AR, AP, GL, Payroll, Time Billing, and Inventory all built in.

2 - Payroll processing and basic tax forms, can be done by yourself without having pay extra (They only charge to update tax tables)

3 - They have free iPhone and iPad apps

4 - The software does Retainers / Escrow / Trusts

5 - The software has UPS shipping integration built in for no extra charge

6 - Multiple Location Inventory Tracking for no extra charge

7 - The file is cross platform, its the same for both Mac and Windows

8 - You can get a free copy of program for your accountant

9 - You can import and export most the data

10-The feature set is equilivant to the higher end versions of Sage and Quickbooks.

11-Accountedge is a lot cheaper.

Best accounting software out there!

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It makes sense--the reports and searches are logical and easy to figure out. It's easy to find your way around. It can keep you from making stupid mistakes like duplicating a vendor or customer card, but if you do, you can merge the cards. The check and invoice forms are completely customizable.

Cons: I didn't like having to open old data files to get information from prior years, but now the program allows you to keep transactions from the last eight years, I believe. I still have to restore old files from time to time, though.

Overall: I've used several different accounting programs and am forced to use two others right now at different clients, and AccountEdge wins hands down. I can do so much more, in a logical and intelligent way, than with the other programs: reports, searches, even simple transactions like checks, deposits, journal entries--they all make much more sense in AccountEdge.

So many functions and stable for 13 years use now

Sep 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: They are constantly updating the software and I've only had one data "glitch" in the 13 years I've run the software (with hundreds of thousands of sales invoices/quotes/purchase orders/transactions and that one problem was rectified by their support team very quickly.

Cons: I love that they add new features yearly, but typically I don't find the features as useful as I'd find others. They are always willing to take feedback however, and I look forward to some of my suggestions being implemented.

I also wish the network edition worked on Windows.

Overall: We are a software company with most of our business taking place online. I do regular reconciliation of hundreds of thousands of transactions consolidating them into AccountEdge weekly, bi-weekly, or monthly. In addition we have lots of direct customers that pay by Purchase Order. We drop-ship a number of hardware products from various vendors.

Easy to use but a few quirks that annoy me each month

Sep 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use for progress billing, I am able to bill daily sales in an easy to use format helping me not lose revenue by missing charges to customers

Cons: No ability to show customer total outstanding balance without a statement. I also think the reconciling process is clunky for bank statements and credit cards. My deposits show twice when I group them for a bank deposit slip and customer balances can be inaccurate on "cards".

Overall: Overall AccountEdge makes my business bookkeeping simple-- I've used Quickbooks for other clients and I really do prefer the way AccountEdge handles billing for a daily service industry (we are in landscape maintenance). I wish the mobile technology allowed my husband to see more customer info when he is in the field, but we are able to work around that typically.

AccountEdge Pro review

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to use and figure out even without a manual

Cons: The inventory module puts a reversing entry in when you receive material and you have to take it out.

Overall: We have used AccountEdge for over 20 years. (When it was originally MYOB). It works with our small business very well for the price we pay. We tried another software that cost 10 times as much and it wasn't user friendly at all and had a lot of issues. Will stay with AccountEdge.

Vendor Response

by Acclivity on September 13, 2018

Hi Bonnie,

Our Inventory tracking in AccountEdge should not be requiring you to manually make any changes because of a reversing entry.

I spoke with our technical support team and they would need more details to fully understand what is happening in the software.

You can reach out to our support team at accountedge.com/help for free to get this figured out.

Thank You

- AccountEdge Customer Care

AccountEdge for Mac

Jan 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: AccountEdge is a solid Accounting System, however, the Paid support is lacking. The support Staff are not overly familiar with the product they are supposed to be supporting, and you are put on hold constantly why they "research" your issue.

Pros: AccountEdge for Mac is a solid Accounting Program. It allows me to keep track of everything financially related to my company. It also allows me to do my own Payroll, which is helpful.

Cons: The product does not support iOS devices very well. It has not updated its AccountEdge for iPhone application to keep up with its competitors. My Personal iBank iPhone application integrates seamlessly to my Desktop program, allowing me to keep track of my finances in real time, on the go.

Best Accounting Package Out There!

Dec 22, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and meets all of my needs.

Cons: Nothing

Overall: I am a former QB for Mac user. After spending countless hours on the phone with customer support (from India), and not being able to under stand the tech or being able to get them to understand my software problem, I decided to look for a better accounting package.

I found it with AccountEdge Pro. The software is easy to set up! It works great! And customer support is FANTASTIC!

Whenever my company changes or I forget how to do something, I call customer support. If they are busy they will call me back. When I am on with customer support, they are english speaking from New Jersey. Lets just say they are "Made in America". They have always helped me with my problem.

I have been with AccountEdge Pro for several years. You can't go wrong with this software company. I love these guys.

AccountEdge Pro/The best ever!

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to set up, easy to use, easy to understand, just plain easy.

Cons: It has too much? lol. I don't use a lot of the features that are available, but if I need something, it is there.

Overall: I have had this software since early 90's when it was MYOB (Mind Your Own Business). Loved the name! I had already gotten Quicken and was lost from the start. I didn't even install it to my computer, it was so confusing. MYOB/AccountEdge was so easy to set up. It took me no time at all to be up and running. I waited a year or so to get the payroll module... what a mistake. I should have gotten it at the same time... again... easy , easy , easy. I was spending hours upon hours doing payroll, withholding, employee records...etc... got set up... now it only takes me minutes. Love it!

Don't use for more than one year

Sep 12, 2018
2/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: I'm stuck with it. We started with a much earlier version.

Cons: Trying to find prior years' transactions is costly and a huge pain.

Overall: Sadly, we started with the precursor and now, unless we want to redo our entire bookkeeping, inventory, customer list, and vendor list, we're stuck with this software.

Vendor Response

by Acclivity on September 13, 2018

Good Afternoon,

I'm sorry to hear that you are having trouble with access historical transactions. Depending on how far back you are looking, you may need to open a back up of historical file to see certain details.

We would be happy to help you if you are having trouble getting to your information. You can reach out to our NJ based Technical Support team for free at accountedge.com/help.

Thank You

- AccountEdge Customer Care

Great Customer Support

Sep 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I manager the office of a small company. We were using QuickBooks. Since their customer support was less than helpful and not based in the States, when we switched our computer system, I switched our accounting software to AccountEdge. The three big keys for me was that AccountEdge had customer service available here in the States that can be reached easily with a phone call, the price is reasonable, and they have a decent program.

Cons: Corrections and adjustments are more difficult to make.

Always Improving

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Works great for us Mac users and the features improve with every upgrade.

Cons: Have to customize forms with every upgrade.

Overall: Been using AccountEdge Pro for 12 years and I'm completely satisfied with this product.

Vendor Response

by Acclivity on September 11, 2018

Hi Gary,

Very happy to hear that AccountEdge is working well for your business.

We do offer an upgrade tool for your Customized Forms so you don't need to recreate them when you get a new version.

Here is a link to the support article to walk you through the process the next time you upgrade: http://support.accountedge.com/kb/upgrading/upgrading-company-file#FORMS2012

- AccountEdge Customer Care Team

Everything I need to mange my small business accounting needs

Sep 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: AccountEdge Pro is easy to set up, execute and expand. I recently added the payroll feature. By doing this I will be saving money by not having to hire a professional to handle my small business payroll.

The modules are easy to understand as is the connectivity between features.

There is a lot of support available that is either free or doesn't add a huge expense to my bottom line.

Cons: There isn't much I don't like about this software. I've been using AccountEdge for close to 20years and have never thought of replacing it.

Overall: I like the ease of use and that certain features are very versatile , like I can create an invoice for either a service or an "item" sale and switch back and forth with ease. The software even recognizes the difference between when I'm paying a utility bill and purchasing inventory and will ask me to switch modules if I need to.

AccountEdge Pro Long-Time User

Sep 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Comprehensive for what we need it for. All cash accounts, including checking; receivables; payables; payroll; and more.

Cons: We've used it for so many years that we've gotten very used to it. Because we don't have a learning curve anymore, I don't have complaints.

It would be better if it integrated more easily into our database, or Excel.

Overall: AccoutEdge Network Edition allows us to use multiple workstations to manage our daily sales, payables, and biweekly payroll.

ACCOUNTEDGE NETWORK EDITION

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used AccountEdge for many years. It is very easy to use and grows with our business. I can keep track of inventory and the auto build feature works well and saves me hours of time

Cons: I cannot change inventory item information once it has been used and I cannot combine cards if they info doesn't match. I must create new items.

Overall: AccountEdge has always been very helpful to resolve any issues I have had. I highly recommend this software.

Great software

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using Accountedge since it was MYOB. The software is easy to move around and learn even for someone who's never used an accounting program before.

Cons: No availability, like a competitor, to have access online especially when it would come to scanning and saving an invoice (online) so it doesn't use up your personal harddrive in the event of a crash as well.

Overall: It's been great and will continue to use the software for many years.

LS Account Edge review

Sep 10, 2018
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: I am not a real big fan of it. The order entry is very simple as well as entering purchase orders.

Cons: I think the visibility to payables and receivebles as well as some of the reports are a little misleading. Everything is by order or Invoice date, do not see a field for due dates on the payable reports. Wish it was a little more user friendly. I have used QB in the past and wish AE had some of the same capabilities.

We use AccountEdge at work and it works okay

Oct 03, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: Easy to use and good accounting software over all.

Pros: It is really easy to use. Most of the new employees have learned how to use it efficiently quickly so far.

Cons: Not being able to set 'search by' is the big one. Whenever sales team take orders, they have to type in the description of the products when taking an order or looking it up. Would be great if we could set 'search by item name' and 'contains' instead of 'starts with'.

Accountedge for a non profit

Jan 26, 2017
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: see my comments

Cons: see my comments

Overall: As a new user, I had the opportunity to use customer support for free for only 30 days.

Sometimes it is frustrating to not be able to turn to someone with a question, but anyone with a lot

of accounting experience can easily use the software.

One of the pluses for our non profit, it that our payroll service is linked with our accounting software and they process out monthly and quarterly returns very inexpensively.

Recommendations to other buyers: has some disadvantages vs quickbooks concerning looking back more than a few years.

Perfect fit for our non-profit organization

Jan 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy it is to customize in order to fit our specific needs.

Overall: AccountEdge Pro is perfect for our small non-profit organization. It is very user friendly. I especially love how fast I can make and customize reports. Processing payroll and making deposits are virtually effortless, which I appreciate. This will be our fourth year with the software and we have never had any issues. Customer service is always prompt and willing to help in any way. We highly recommend this accounting software.

AccountEdge Pro review

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoy the number of features, like the built in payroll option, custom invoices, and the ability to handle retainers.

Cons: The software can take some time to learn to use if you are not familiar with accounting rules.

Overall: I have been very happy with AccountEdge Pro since moving from another piece of software that could not easily handle retainers. I run a law office and this feature is very important to keep track of clients deposits.

So Easy Even I Can Do it!

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: AccountEdge Pro is so easy to work with. Although there is a small learning curve at the beginning, it is a simple system that allows me to handle all the accounting needs I have.

Cons: Hard to find any real issues with AccountEdge to complain about. I do have to give it thought when I change from one banking account to another.. I have to make sure that I'm using the correct checks.

AccountEdge Pro

Sep 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I bought the original software a long time ago because it was Mac based. I am only a Mac user.

Cons: I wish the decimal point floated. I know that that sounds silly but it would be nice. Plus, there needs to be a better way to put in "online" payments in check book. I only use checkbook and payroll. All the rest is a waste for me.

Overall: See above

Overall good product but not my favorite

Mar 30, 2018
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Worked with AccountEdge for some time but previously I had worked with Peachtree Sage 2010 software and by far Peachtree won the best of me. Account Edge is good as a "get-it-done" software, simple rounded to get you what you need, but in order to rely on the software for the long run is not recommended.

Cons: We got messed up by one of the updates the software made and started having blanks in our records, and noticed the update wiped out the recent information we had put in the system. Thank goodness we had updated not so long before so we didn't lose anything important but after that situation we decided to cancel our account with Account Edge and try Quickbooks for a change.

SDR

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to teach and use in our business.

Cons: We get inventory error messages when we do not expect them.

Vendor Response

by Acclivity on September 12, 2018

Hi Shari,

We offer free technical support via email for our customers. Please reach out to our technical support team at accountedge.com/help the next time you receive a random error message. We would be happy to help.

- AccountEdge Customer Care Team

A jewel for small/medium size business!

Nov 17, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and great support if needed.

Cons: CRM integration partners are pricey.

Overall: I started using AccountEdge in 2006 on my Mac. Soon I discovered that it has much better accounting options, it is user friendly, and better use of time with lesser chances of errors. I have not found to date any limitations. Customer service is outstanding. Lastly, my accountant loved the options for payroll that are included.

Recommendations to other buyers: Try it!

Great software!

Dec 08, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: I love AccountEdge. I've used it for since 1992! Every year they make improvements. A few years ago they added Bank Reconciliation, importing your activity from your bank. That is the most wonderful thing!

Of course, they've done many other things, including this year a direct link with UPS. There is no other software that has done as many things as AccountEdge. That is why I use it and I support other clients using it.

Great overall Accounting Software!

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great payroll tools and inventory management

Cons: Needs more in depth client management/contact. Also would like inventory ability to combine products for price breaks and more price break columns

Overall: Overall very good accounting software. We've used it from the very beginning when it was MYOB. It's nice to see it keep getting better and better!

Works For Us.

Sep 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It does for us what we want it to do. We are a small non-profit and it fits well with our organization.

Cons: That the defaults cannot be changed on some of the most common uses we have.

Overall: We have been using this software for our Mac since early in the days it was "Mind Your Own Business." We have been satisfied with the results overall.

Johnson County Foam Inc

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it is very user friendly and easy to get around in the software

Cons: would like to see more customization in running the reports

Overall: the duplicate feature is by far helping with making sure entries are not duplicated therefore creating less entries for reversal in which looks better overall for accounting and reporting to the CPA purposes

very good overall

Sep 11, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: generally user-friendly even for those like I who are not accounting-knowledgeable, good, patient, friendly accounting/tech support. although MYOB ownership and name has changed over the years, service quality, continuity and evolution has been smooth and positive.

Cons: a little expensive for a single person business and a couple of times there have been two situations where accounting support instructions to solution have not worked - albeit only twice over all these years.

Overall: i believe the key word is "control" of the business finances through generally simple, user-friendly management of income, expenses, financial reports and tax preparations for the accounting firm.

Using for over 20 years

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, low cost, very robust, multiuser, quick response, secure, excellent support and accessibility.

Cons: There is nothing for us to complain about with this software

Overall: We have been using Accountedge for so long and have been very happy with the improvements and updates

Unity School Inc.

Sep 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like how easy it is to learn, and how you can undo or repair mistakes

Cons: I am having some problems with my save page not showing up full page.

Overall: I have been using it for 6 years now and am really pleased with the product and with the support team.

Long time user - my brain loves AE

Jan 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I've been using this software for over 15 years. I previously had used other software and even once left AE (then known as MYOB) to return to previous product based on CPA request. But literally, my brain hurt when I used that product. AE has such a clean and clear interface. It has so many ways to customize the app for MY preferences. The features are logically organized and easy to find, not buried behind a cluttered old-school interface or confusing menus.

I rarely have to call in for help, but when I do, it's handled. And all my software upgrades are delivered automatically. The knowledge base is robust, too. I've used that to improve my knowledge of accounting principles.

We are a small consulting services company with clients across the USA.

Former Peachtree user

Sep 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like having my program residing on my hard drive rather than having to "rent" the service forever.

Cons: I'm not sure that there are really any highly objectionable features. Accountedge does take a while to set up, but I feel that it is really under my supervision at every step of the process.

Overall: It is much easier to add accounts "on the fly" as our record keeping needs evolve.

Great Software

Sep 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like this software. It is easy to use. They do not try to rip you off every year or two on making you do the upgrade. As an accountant I am telling all of my clients about this software.

Cons: The fact that when or if you need to change a payroll check you have to delete it and reprint or post the paycheck.

Overall: No problems overall. Very happy with the software

Why I chose AccountEdge Pro for my business

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am co-owner of a small Texas business, and am responsible for keeping the books for our business. I was not a business major in school, so was looking for a system that would be relatively simple to use, but robust enough to meet our booking needs. I also wanted something that did not require me to be in the "cloud", and was Mac friendly, and AccountEdge Pro has met all these needs.

Cons: There are more bells and whistles than I need, but ultimately I found the functions I wanted and am very happy with AccountEdge Pro.

Pretty easy to use, covert and price-good package overall

Apr 20, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Again very easy to use for current and new employees, easy to train and adapt, also conversion was quick and pain free. Very effective accounting program.

Cons: Lack of searching capabilities is the largest complaint. Searching mod would enhance the programs effectiviness and would make our accounting life easier. Please add.

Owner

Sep 10, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very easy to use, just mostly common sense.

Cons: Redundant steps. I do not need to asked three times if I really want to do something.

Overall: Used it for many years. No problems.

Excellent producr

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and value for the money. Very pleased.

Cons: Limited use on multiple machines. Otherwise no concerns.

Overall: I have used the product for years - very pleased.

Frequent updates. Updates resulted in recording data. Had to cancel today. Very cold reception by customer service. No Refunds

Jan 04, 2018
2/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Comments: My bookeeper loved this program and we had it on but it disrupted data entry with one of the updates. Account edge refused to consider our dilemma offering no solutions for the present or future.

Pros: Takes a bit to get used to. However this is one program which is yours to own. Data entry and recorded entries easy to find

Cons: Updates caused us problems. Automated renewal without consent is not fair. Poor customer service. No phone in customer service. Emailed replies and concerns misunderstood often. Very pushy on using their online store facilitation.

I'm loving it.

Sep 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: AccountEdge Pro has everything I need and then some. No matter how big my business grows, I have confidence that AEPro will be able to accommodate me.

Cons: The learning curve can be steep. Some vocabulary is slightly different than what I'm used to using, so finding relevant answers in the help center sometimes takes a bit of creativity. Once the correct topic has been found, however, the answers are extremely easy to follow.

Overall: AccountEdge Pro has everything you could possibly want in an accounting software and more. There is a bit of a learning curve to it, but the online tutorials and step-by-step help answers have walked me through almost every problem I've encountered thus far. Now that I'm using AccountEdge Pro regularly, I am able to look at my business' numbers and make financial decisions in an instant without having to guess about where we stand financially and what we can expect coming up.

Capterra loader

Use AccountEdge daily

Mar 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

Pros: Pretty easy to use. Updates frequently. Very simple interface. Easy to add products, sales, purchases, etc

Cons: One of the only cons that I find is that it does not integrate with SalesForce. Would make things a lot easier if you could transfer data between the two with out having to do it manually.

AccountEdge Review

Sep 10, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy of using, the detail that you can get with your reports

Cons: That when you upgrade the software it does't save and move your forms over...Its a pain to have to re-create the invoices, etc.

Vendor Response

by Acclivity on September 11, 2018

Hi Lisa,

We offer an upgrade tool for your Customized Forms so you don't need to recreate them when you upgrade to a new version.

Here is a link to the support article to walk you through the process the next time you upgrade: http://support.accountedge.com/kb/upgrading/upgrading-company-file#FORMS2012

- AccountEdge Customer Care Team

Fantastic Software for smaller companies

Jul 26, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I used it since it was MYOB and it has never let me down.

Pros: Ease of use; Drill down capabilities; Multiple reports This program is ideal for a "simple" operation. That is, one location, even if it has multiple services and products. It can handle multiple companies, but if you are a conglomerate with 3+ locations and require consolidated statements, this will not due. It's AR,AP, payroll and billing functions are sufficient and I've never had data corruption issues.

Cons: Nothing I have come across, but this is great software for a simple GL. You can have tons of accounts, but if you want departments or cost centres, it becomes a bit more tricky. I will advise you can only keep 3 years of data on it Depending on what you do, you may prefer the ability to drill down 5-10 years in your history..

AccountEdge Pro is disappointing

Sep 26, 2018
2/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Extremely
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Pros: One time purchase for program except for payroll. Reasonable cost.

Cons: Far too complex to evaluate in 30 days. Too many issues not covered by online videos. No documentation manual provided. Poor customer support with issues. Unable to input payroll tax tables manually.

Overall: After 6 months of entering data and setting up information, we are still unable to use due to program conflict issues. Every issue takes days to receive response and few are corrected

LOVE IT

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use, payroll included in package

Cons: level of sub accounts in the chart of accounts

Overall: wonderful

So much better over SAGE, thank you Account Edge

Feb 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that the software is mine and no one can start charging me to continue to use it. It's very easy to use, support is good and my accountant likes using it as well. After 20 years using Simply (now SAGE) the updates and costs were getting out of hand I decided to switch to Account Edge. Wasn't an easy decision to make as it was some work to do so but after the first month I wished I had done the change years ago.

Cons: My accountant can not look back at a specific journal entry in the previous year with out looking into our back up. This is making year end a longer process.

Using Account Edge

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I started using your program years ago when it was called MYOB. Even though I don't use all of the features in the software I continue using it and keeping it updated. I have found that it is easy to navigate through and Tech support can always help me when I have a problem, which isn't that often.

Cons: When my customized forms don't transfer in the update .

Small Business Essential

Aug 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: This was the software I used when I started my business and used it for years. It was really simple and basically idiot proof.

Cons: Nothing I can think of. However, I did not use it to keep a full set of books an used it only for invoicing and receivables. That being said, it was a pleasure to use for years.

Not Recommended - Great Product, Horrible Customer Service

Jan 18, 2016
3/5
Overall

2.5 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
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Pros: It's a great program, there is a learning curve but once you learn it stays pretty standard through the updates.

Cons: If they have any software issues be prepared to pay to TALK to someone on the phone. I have used this exclusively for 6+ years and have one form that will not work properly after the latest download. I am very familiar with it and it keeps giving a message saying IT cannot save the custom check form. When I email, they say to allow 24-48 hours. I have people needing checks NOW, so I call in thinking they will help with a problem on THEIR end no such luck - want money bucks and say "You can speak with anyone until April for free after this." I haven't needed phone support in years, why would I need it between now and a few months away? Also, each email goes back into the cue, so I could easily be waiting a week or better to get this resolved for a NEW UPDATE from them. Will be looking for a new program

Recommendations to other buyers: Have better customer service and be willing to let someone talk to someone for a few minutes if it's a problem on the SOFTWARE end.

Mac Accounting Program

Sep 21, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I like that this program is extremely Mac friendly. I appreciate that the customer support is able to navigate questions.

Cons: There are so many features packed into this software; often some of the features can be hard to find.

Overall: I have had a good experience with this program.

AccountEdge Pro - EASY

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: AccountEdge Pro is so easy to set up and navigate. Can't think of anything that you can't do with this program.

Cons: I can find no cons to mention. Takes care of all our needs.

Overall: Our office has used this program for 14 years and it takes care of all our accounting needs.

Great Accounting Software! Been using since 1994.

Jan 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Comments: When we opened our retail bakery 22 years ago I had limited accounting knowledge. After much research I decided to give Accountedge a try and it has been an incredible help in managing my company. From seeing where we stand on a daily basis to bank meetings for financing.

We have grown from a small local retail bakery to a thriving business with annual sales well over $. Over the years Accountedge has added great features that keep me completely in touch with my business, from managing cash flow, margins, payroll to inventory management. I've had several friends over the years that use Quickbooks for their businesses and after showing them what Accountedge will do they've all switched. There's really no comparison!

And customer service is the best! I had a couple of questions about the new UPS integration and immediately had a personal reply and answers.

If you're looking for great, easy to use but powerful accounting software, don't hesitate to buy Accountedge.

Great Product

Dec 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Comments: AccountEdge is a stable, feature rich product for both the Mac and Windows Platform. For the small to medium size business, it offers a lot of bang for the buck.

The team at AccountEdge provides great service and is receptive to users suggestions.

If you are looking for a new or replacement financial system, give AccountEdge a look see.

Easy, Flexible, Simple-to-use, Good value-for-money

Apr 12, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We are medium-size company with two regular users, using the network version. It has been a positive experience

Pros: Flexible, easy to set up, Good value for money, simple interface; easy to set parameters for inventory, vendors and projects

Cons: Could have even more features; some reports / features lost after year closing, historical data of past fiscal year could be difficult to retrieve

Accounting Software for small businesses.

May 05, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Comments: Accounting Software You can use if your business is small.

Pros: when it comes to small business it does a great job with account management. Easy to use. Beginners can easily adapt to this software.

Cons: I want to state this here this software team should improve customer service a lot. They can add more features to this product.

Phenomenal Product!

Mar 29, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Very organized and well structured database which makes everything easier as a book keeper. It is very user-friendly and ever since we switched from QB it has been great!

Cons: It supports Mac and Windows but when I updated the program in Windows it took forever to update, which really made me upset because it did the update all by itself and went without half a day of work. Very pool Customer Service

Always served our needs with ease!

Jan 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Been using since it was MYOB. This software has served our small business/nonprofit accounting needs for years without issue. It has continued to fulfill our needs as we've changed, expanded, and developed into new areas of service.

Software didn't work out for me

Dec 11, 2016
3/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Comments: Its good software for some small business, But for my business its Horrible . It didnt work well for me . I used the software in the past and I have no plans to use the product ever again.

Customer since 1993

Nov 15, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Comments: Pros: Very stable software.

Cons: Payroll module does not account for rounding when paying payroll liabilities. I have requested the programmers to address this issue for 3 years.

Greating Invoicing System

Feb 01, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Comments: I have been using AccountEdge for over 10 years now, and am overall pleased with their product. It is great for product based businesses.

Very flexible software

Jul 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: This is a very flexible accounting software where you can customize and get work done as per your requirements.

Cons: Its expensive and also have to pay extra for the cloud services. Also the statements can be downloaded but not the transactions.

Awesome software

Jul 29, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have used this software for over 15 years and it is just the best out there!!!!!!!

Efficient and easy to use

Mar 16, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: This application works really well for small businesses and it's interface is friendly for both Windows and Mac. Has solved my daily accounting problems.