--- title: "Eventzilla Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Eventzilla the right Event Management solution for you? Explore 393 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://bx-capterra-k5jkkbcd6-g2dm.vercel.app/p/117828/Eventzilla/reviews/" page_type: "reviews" language: "en" --- Eventzilla 4.4 (393) [View alternatives](https://www.capterra.com/p/117828/Eventzilla/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 20th, 2026 # Reviews of Eventzilla Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews Mujahed A FounderComputer Software, 2 - 10 employeesUsed the software for: 6-12 months. “It allows me to plan events, sell tickets, manage subscriptions, and collect payments in one place.“ February 6, 2026 AD Albert D IT Delivery ManagerMedia Production, 51 - 200 employeesUsed the software for: Less than 6 months. “There aren’t many templates available for the event registration page, and the options for customising those pages are also quite limited.“ October 3, 2025 Mujahed A FounderComputer Software, 2 - 10 employeesUsed the software for: 6-12 months. “It covers event setup, ticket sales, subscription management, and payment collection in a clear and user-friendly way.“ February 6, 2026 AD Albert D IT Delivery ManagerMedia Production, 51 - 200 employeesUsed the software for: Less than 6 months. “One drawback I’ve noticed with Eventzilla is that its branding flexibility is somewhat restricted.“ October 3, 2025 EF Eraina F FounderEducation Management, 2 - 10 employeesUsed the software for: Less than 6 months. “I really like the easy process of building the lanidng page and the payment intergration with Stripe.“ December 16, 2024 SK Suvi K Programmes ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “There isn't a contact person to help you through when problems occur, just an email address for the helpdesk.“ December 10, 2025 Greg R Customer Success ManagerEducation Management, 11 - 50 employeesUsed the software for: Less than 6 months. “The way the system functions is so logical that it has been easy to implement and learn. When we've had questions, their support team has been responsive and helped us to learn the platform better and maximize our value.“ January 14, 2025 AD Albert D IT Delivery ManagerMedia Production, 51 - 200 employeesUsed the software for: Less than 6 months. “Also it's embedded widgets are a bit slow.“ October 3, 2025 ## Showing most helpful reviews Showing 1-25 of 393 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rochelle K. Managing Principal Management Consulting Used the software for: 2+ years ### "not fancy but gets the job done" December 31, 2025 5.0 I feel that it's reliable and meets my needs. Works for me for basic event setup, without a lot of fuss. Pros It's very easy to use and focuses on the basic features I need without all the complexity of an Eventbrite. Gets the job done. Cons Doesn't help draw people to your event the way Eventbrite does. But sometimes that is a good thing, for events you want to be more private. Sometimes it has a few random glitches but nothing majorly problematic. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) I was annoyed when, at the beginning of the pandemic (late Feb 2020), Eventbrite did not refund the fees when half of my seminar attendees cancelled. Was looking for a lower cost alternative and was pissed at Eventbrite. Review Source AD Albert D. IT Delivery Manager Media Production Used the software for: Less than 6 months ### "Budget friendly event management platform" October 3, 2025 5.0 We organize in-person events and need to synchronize that data with our existing CRM. Eventzilla has been helpful in facilitating this process. Additionally, we are able to send emails and gather feedback using Eventzilla. We have just started using Eventzilla. It might take some time to give an extensive review. Pros This platform offers nearly all the features you would expect from a premium event management solution. The integration with HubSpot is quite basic, but the options for customising tickets and add-ons are excellent. Their technical support team is very responsive and helpful. Setting up the platform is straightforward, making it easy for even those without technical expertise to create events. Cons One drawback I’ve noticed with Eventzilla is that its branding flexibility is somewhat restricted. There aren’t many templates available for the event registration page, and the options for customising those pages are also quite limited. Also it's embedded widgets are a bit slow. Alternatives considered [Samaaro](https://www.capterra.com/p/206252/Samaaro/)[RegFox](https://www.capterra.com/p/91029/RegFox/)[Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/) Reason for choosing Eventzilla Eventzilla had more features and was budget friendly when compared to others. Switched from [EventCreate](https://www.capterra.com/p/147664/EventCreate/) Eventcreate did not support multiple stripe accounts and they did not have direct sync with HubSpot. Review Source David F. President Computer & Network Security Used the software for: 2+ years ### "Meh is as meh performs" April 2, 2026 2.0 Not good enough to create enthusiasm, not bad enough to rage-quit. I guess I am not going anywhere else in the near future. Pros It mostly works. It's pretty stable. I can do what I need to do with reasonable costs. That's about it. Cons Many, many features are extra charges, even when I am already paying their "retail" price for my event as it is. Review Source MW Michael W. President Non-Profit Organization Management Used the software for: 2+ years ### "Eventzilla = Solutions" May 6, 2025 5.0 I keep using it and it has stood up to the test of time. It solved some issues I was having in operations of our club. My club is a legacy user, we have been on board since the beginning. Pros Organizing membership and events. I like being able to write all the descriptive details and collect information through customized questions. Emailing participants is easy! Cons Trying to teach my team how to use it. I have practice and have been using it for about 10 years. Sometimes, there's changes that catch me by surprise. I don't get Renewal notices for our plan. Switched from [WePay](https://www.capterra.com/p/145187/WePay/) We evolved with the WePay platform to Eventzilla. Review Source SK Suvi K. Programmes Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "A good tool for smaller events and nonprofits" December 10, 2025 4.0 Good value for less money than other event management tools. Pretty simple to manage with ready-made templates to adjust when needed for communication and the platform. Pros Great event management tool fit for smaller events as the cost depends on the size of your event. Easy to create an event page and link it to our homepage. Cons Customer service wasn't the best, when purchasing the product. There isn't a contact person to help you through when problems occur, just an email address for the helpdesk. Alternatives considered [Whova](https://www.capterra.com/p/149712/Whova/) Reason for choosing Eventzilla Eventzilla was cheaper for us as we have a small event Switched from [Whova](https://www.capterra.com/p/149712/Whova/) Eventzilla was cheaper for us as we have a small event Review Source AN Ashley N. Vice Con-Chair Events Services Used the software for: 6-12 months ### "Decent mid-priced product" May 10, 2025 4.0 Eventzilla has been a decent product. Very easy to use but they really need to work out the random glitches. Pros The system is really easy to use. It took no time for our team to get the hang of it. The front end is very pleasing to the eye. Cons The system glitched and made it seem like we sold out of an entire category. Our team was so excited... A few days after, the team noticed the glitch and we had to start at square 1. We could have lost so much revenue because of that mistake. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Eventzilla We went with Eventzilla because the product was new to us. We wanted to try something new. Review Source Greg R. Customer Success Manager Education Management Used the software for: Less than 6 months ### "Eventzilla is a fantastic and simple Event Management platform" January 14, 2025 5.0 This is my and my team's first time planning an event on this scale. From day one, Eventzilla has been so straightforward and easy to use. The way the system functions is so logical that it has been easy to implement and learn. When we've had questions, their support team has been responsive and helped us to learn the platform better and maximize our value. Every time we have come with a feature need, we've discovered that they already have it and are 10 steps ahead of us. I'm really excited for us to host this event because how easy Eventzilla has made it! Pros Eventzilla is soooo easy to use, so logical and straightforward, easy to learn, has a great appearance, and is very responsive in helping with customer service. Their platform is also very functional and has had almost no bugs. I'm a big fan! Cons We've had almost no problems with Eventzilla. When there has been an issue like a text box not showing up the way we need to, we've been able to bring to to Eventzilla and they've responded quickly and efficiently to solve the problem. I don't have any other feedback for Eventzilla at this time. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Eventzilla Eventzilla was cheaper, more responsive, and offered everything we needed and more! Review Source VR Verified Reviewer Trainer and Curricullum Developer Professional Training & Coaching Used the software for: 2+ years ### "Great way to automate your registration process without getting too complex" September 23, 2021 4.0 Eventzilla lets you set up various events, with all the details. A neat looking widget can be embedded on your website. Customers can register through this system in which you predetermined ticket prices, number of spots available in your event etc. There are a lot of details to add, but this ensures you don't forget anything important when setting up the event. You can add different tickets, e.g. more expensive ones for better seats (and limit how many there are) or early bird discounted tickets (that are only available until a certain date/time). Eventzilla sends you a message (email or mobile notification) for each registration - you can turn this off if it annoys you. I use this mainly for trainings with less than 20 people and find it a good way to easily keep my finger on the pulse of registrations. It has certainly cut down on the back and forth (emails, phone calls...) I used to have when manually signing up people for my courses. Now I can concentrate on the actual interaction with people. You can send participants updates and information directly from the app or export a CSV to use in other places such as Mailchimp. This also makes it easy to add people to my regular mailing list (which they consent to when signing up). As the ticket and payment options are laid out clear, I have really seen an improvement in payments on time. Usually I run a course now with everyone having paid well in advance (to catch the early bird discount). Pros Lots of features you need to set up a successful event. As you give potential participants a link (or embedded the beautiful widget on your site and point them to that) and they simply sign up by themselves, gone are the days of endless emails back and forth and then ending up with inaccurate or incomplete information. Using this system has also almost completely eliminated having customers pay last minute. Overall the many settings are simple enough to set up and the amount of customization options are great. Eventzilla's charges are reasonable. Cons At the same time, the many ways you can customize Eventzilla also sometimes make it a bit hard to know where to look for what setting. I usually add a 'test ticket' for free to an event I create and then 'test buy' it to ensure everything is working as it should. That is a bit cumbersome, but is just a trade off for having lots of options. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Eventzilla Eventbrite has even more customization options, but I don't need those for my little operation. Eventzilla seems to be the simpler of the two, but still has incredibly many settings you can tweak. Eventzilla also beat out all other options I could find on price. Its free until a customer buys a ticket, where a small fee is charged. (I do not use their payment processing for credit cards which I think incurs another small fee) Free tickets are completely free. Review Source Mujahed A. Founder Computer Software Used the software for: 6-12 months ### "The one stop shop for events management " February 6, 2026 5.0 As a technical trainer, I use Eventzilla to manage training events without needing extra tools or technical setup. It allows me to plan events, sell tickets, manage subscriptions, and collect payments in one place. The platform is easy to use, even without prior experience, and the overall workflow is straightforward. It saves time and keeps event management organized and simple. Pros Eventzilla works well as an all-in-one platform for technical training events. It covers event setup, ticket sales, subscription management, and payment collection in a clear and user-friendly way. Cons Although the capability to customize the templates is good enough to launch a successful event but it would be better to bring more customization options Review Source SS Shirley S. Business Support Planner Marketing and Advertising Used the software for: 2+ years ### "Eventzilla for Life!" April 3, 2025 5.0 We found Eventzilla when Covid shut down our live events. We had to find a way to keep our customers engaged and the team at Eventzilla was extremely helpful and affordable for our customers to order tickets. My general overall experience has been wonderful. The management team has been very helpful in helping us navigate changes. Pros Ease of use and integration. My favorite is the ease of checking in attendees using their QR codes and our own devices. Cons There really isn't anything I don't like. We are currently using this softward for check in purposes. We used to move all tickets through Eventzilla but with changes to our business model we had to move tickets in house for verification reasons. We are working to update our systems and look forward to fully integrating Eventzilla to our systems if possible. Review Source Response from Eventzilla April 7, 2025 Hi Shirley, Thanks so much for your kind review! We're glad to hear Eventzilla’s check-in and QR code features are making things easier for your team. It truly means a lot to us that you’ve been with us for over 4 years and have sold thousands of tickets through our platform—thank you for being such a valued Eventzilla customer. We also appreciate you sharing how your needs have shifted, and we’re here whenever you’re ready to explore full integration again! All the best, The Eventzilla Team LA Lynn A. Sr. Diversity And Inclusion Operations Manager Events Services Used the software for: 2+ years ### "Eventzilla Review From Diversity Job Source" December 5, 2024 5.0 Overall Eventzilla will remain our primary Event Registration Partner! Pros Our company loved the flexibility of Eventzilla's products and services and how modern it is. It also is very simple to use and has great colloborative efforts Cons I loved it and do not have anything negative to say about Eventzilla and will continue to utilize their products and services! Review Source EB Emily B. Operations Manager Mental Health Care Used the software for: 2+ years ### "Fine, like using" December 16, 2024 4.0 Fine. We use it because it's what we are used to but really wish it had more features. Pros Easy to set up for the most part. Useful tools for event registration. Cons The reporting feature needs a lot of work, its not as robust as it should be. And there needs to be more customization with registration. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Eventzilla seemed easier to use and cheaper. Review Source MSR Muhammad Suffian R. System engineer Computer & Network Security Used the software for: 2+ years ### "Review by system engineer " June 14, 2024 5.0 Overall, Eventzilla provides efficient event management with intuitive tools and seamless registration, though it has occasional glitches, limited advanced customization, and higher fees for premium features. Pros Eventzilla offers intuitive event management, seamless registration, customizable templates, real-time analytics, and strong integration with other platforms, enhancing overall efficiency. Cons Eventzilla's cons include occasional glitches, limited customization for advanced users, higher fees for premium features, and a sometimes steep learning curve for new users. Reason for choosing Eventzilla I don't know because company has chosen this before my joining so i am only using this Review Source PL Phillip L. Organizer Sports Used the software for: 2+ years ### "July 2020 - Quality of Product is Declining (user over 2 years)" July 8, 2020 3.0 I used to LOVE this system but now it has gone to $#IT. Going elsewhere. Pros I really enjoyed the simplicity of the previous system. It was powerful in all the right ways - mass communication with HTML capabilities, order and attendee sorting, third-party merchant services integration, easy to use event page layout designer, etc... All of the above have slowly declined in reliability and there are many glitches in the system now. Cons 1\. Setting ticket sales dates do not work accurately and are off by DAYS. 2. Ticket sales quantities are no longer registering and have caused issues with overselling, thus having to manually refund. 3. Glitches in sold out capacities where new ticket sales show up as "sold out" immediately. 4. Customer service response times used to be a few days, now I don't even get a follow up. Their chats are bots that seem to go to nobody now. 5. The reformatted their system design to be more visual, but it does not sort events at all so if you have more than 20 events in log, they easily get lost in the long scrolling format. 6. Their HTML based mass email form has now started to glitch and ticket buyers receive HTML code instead of what it should look like. 7. Ticket purchasers intermittently do not receive their PDF tickets. 8. Sometimes ticket purchasers get charged twice for one ticket. This used to be competitively priced with strong and reliable features. This no longer serves as an efficient system for ticket sales as it requires A LOT more manual entries and putting out fires due to glitches in the system. Review Source PC Paul C. CFO & Chief Paper Pusher E-Learning Used the software for: 1-2 years ### "The Good and the Not So Good - Feature Rich and Affordable" August 29, 2017 4.0 Affordable event management application that was quick to get up and running Pros Cost - It's cheaper for events then most other solutions, Ticket Pricing - great with coupons and volume discounts, CheckIn - easy with the mobile phone applications, Check Out and Purchase - straight forward and the event pages are pretty good Cons We run 30 events or more a year. Our issue is that someone registers or purchases a ticket to an event but can't remember which one. There is no way to search all our event registrations at once, you will need to go into each event and search. This is very frustrating and time consuming. The event page looks great but adding formatted text can be a bit tricky. There were a few events where trying to get the formatting correct was awful and challenging - we just had to go with straight text only approach. When viewing all events there is no option to sort events - alphabetically, dates, etc. it would be great to be able to do this and to sort descending or ascending to find events more quickly. When an order is PENDING (meaning it hasn't been paid for online) the attendee doesn't show up in the attendees report until the order for the registration is PAID. We would prefer to have the attendee list contain a column that indicates if the ticket is paid for or not. That way the mobile registration app could alert us more quickly about payment status. Review Source BV Brian V. owner Writing and Editing Used the software for: 1-2 years ### "A Great Resource" June 8, 2021 5.0 Pros I like the fact that it is easy for people to register for our event, and that it is easy for them to pay and me get paid. Cons This isn't our first event. Sometimes I had a hard time finding the link for this year's event, as opposed to last years. Review Source VR Verified Reviewer Founder and Manager Non-Profit Organization Management Used the software for: 2+ years ### "Great tool for organising events" August 31, 2018 5.0 We've used eventzilla to organise our national fundraising challenge events, allowing people to sign up for mountain climbs and pay for their ticket at the same time as accepting T&C's and finding out more information about the event. It was really easy to set up and to manage the event and much easier than dealing with hundreds of emails! Pros It's easy to use and simple to personalise the events to incorporate your own branding and design. The notification settings are also easy to adjust to suit and reporting works really well. There are a lot of functions for a simple looking interface. Cons Nothing, it all does what we want it to! Review Source JF Jennifer F. Mom Used the software for: ### "Relatively easy to use. Your Eventzilla home page can provide you with lots of useful information!" November 14, 2015 5.0 I used Eventzilla for a 20 year Nursing School reunion. I am not a professional party planner, just a mere mortal with limited computer skills and a desire to see long-lost friends. This website was perfect for us! Attendees could easily pay with a credit card. You then have to set up an account with PayPal (or similar) to have the money deposited into that account. The Eventzilla fee was a dollar per ticket sold. The fee with Paypal was 2.9% of whatever you are charging for your "ticket" plus 30 cents. Setting up the website was fairly easy, although somewhat time consuming (as any website would be). You can get all sorts of helpful information from your home page about website traffic, aborted ticket sales, etc. If you are selling tickets to something and trying to make money doing so (not the case for me) I can see where this info would be very helpful. I did have to contact customer service one time. I was surprised that there is no phone number to call, only an email address. They did respond to my question quickly, and gave me the information I was looking for. My one complaint, is how the page looks where payment takes place. My attendees would decide how many tickets they were purchasing then click the next button. No prob. On the next page they would fill out their personal info so I would know who was purchasing the ticket, then click the next button. No prob. This next page shows a confirmation number with their name. Next to their name they are to pick a payment method (either Paypal or credit card). This payment area is not set up in a clear fashion. That, coupled with the confirmation number, meant quite a few people thought that they were good to go, but in fact, were not, because they hadn't paid! My suggestion is to NOT give a confirmation number before payment is received as well as revamp the look of the payment screen. Having said that, I would definitely use Eventzilla again. If they could fix the payment screen, they would be darn near perfect. Review Source CR Cathy R. marketing specialist Education Management Used the software for: 1-2 years ### "Easy and automated" March 23, 2017 5.0 We like this site for its ease of use, but would love the options to search for attendees by name and allow attendees to cancel their own registrations. Pros Free service, automated emails to participants and organizers, looks good, easy for participants to use. Cons Would like the option to search for participants by name since we host so many events. We would also like a clearer explanation to participants as to how to cancel their own registration. Review Source Response from Eventzilla March 25, 2017 Hi Cathy, Thank you for choosing Eventzilla for your event registration needs. 1. We do have plans to improve the name search - in the coming weeks, so you can find attendees easily. 2. Attendee self-service is live now. Attendees can view and download their tickets easily. In the near future, we are adding options using which attendees can edit or cancel their registrations - when it is enabled by event organizers. Thanks again, Customer Success Team @Eventzilla VR Verified Reviewer Business Owner Events Services Used the software for: 1-2 years ### "Eventzille Review" January 15, 2019 5.0 I had a problem with funds from ticket sales being available before the event date launch....which is important if ticket sales are a primary revenue base to pay entertainment Pros The software was very easy to navigate and I especially enjoyed the ease of use of the invite. Everything linked up perfectly , there were no errors at all related to functionality. Cons I would have to say in comparison to Eventbrite , Eventzilla wasn't as connected to the google search engines as immediately as Eventbrite. I expected to be live on the web search engines much sooner then I was. Review Source KB Kathy B. Vice President Non-Profit Organization Management Used the software for: 2+ years ### "Eventzilla saves us money for our Non-profit" November 4, 2019 5.0 Pros I like the ease to use this program and the costs Cons I wish they had more features for tracking those who attend our events in the free package Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Cost Review Source hC herv C. researcher Education Management Used the software for: 1-2 years ### "Free options which can actually be used" March 20, 2023 4.0 Pros Easy to use, easy to customize. I like the basic options with allow any user to locate easily the venue, allow to set up free conferences without added cost. Cons Some customization options aren't free and I feel that the tarification options are not so easy to understand when you don't know how may people will be attending. This can be a problem when you want to convince your administration that it's the right tool for whatever you're doing. Review Source Tyler B. Software Developer Computer Software Used the software for: 2+ years ### "Easy to use, lacks some functionality" July 17, 2018 4.0 Overall experience is good, but I did need to move to a more robust solution (and more expensive) to get all the features I need. Pros The price is right, and for simple events, it is great. When you have more options, their form builder becomes limiting. Cons Difficult to configure with the form builder Review Source MS Matt S. Software Engineer Computer Software Used the software for: 6-12 months ### "Flexible Conference Ticket management tool" June 26, 2024 4.0 Overall experience with Eventzilla was a positive one, the tools quite easy to use, and the ease of use for customers helped make life easier for volunteers managing the event Pros The levels of customisation were excellent, and Eventzilla was especially useful for managing payments in regards to tickets Cons It was too easy to use "pro" level options, which resulted in a bill shock situation several months after opening registrations - by then it was too late to go back to a lower tier. Alternatives considered [Humanitix](https://www.capterra.com/p/10004030/Humanitix/) Review Source GU Gerald U. CEO Entertainment Used the software for: 2+ years ### "5 stars all the way..." March 22, 2017 5.0 I recommend big time... What a great service and easy to use. Further, you get your cash NOW, no need to wait at the end of the event. Customer support is awesome. Bang for the buck... Pros Everything... Cons Need french version option upon registration Review Source Response from Eventzilla March 25, 2017 Hi Gerald, Thanks for choosing Eventzilla for your event registration needs. Great feedback about displaying the language selection option on registration. We plan on implementing you feedback in the next release. Thanks again. Customer Success Team @Eventzilla Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.