# Page 2 | Eventzilla Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Eventzilla the right Registration solution for you? Explore 393 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/117828/Eventzilla/reviews --- Eventzilla 4.4 (393) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Eventzilla ## Showing most helpful reviews Showing 26-50 of 393 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TB Tiffany B. Community Engagement Director Non-Profit Organization Management Used the software for: 6-12 months ### "Community Engagement Director" November 20, 2024 3.0 Pros There are so many tools and customizations that are integrated into the platform that allow you to get as detailed as you'd like with your event. The platform is generally intuitive to figure out and super robust in its offerings. The pricing is also more reasonable than other platforms. You get more bang for your buck. Cons There is no phone number to call customer support. You have to email them. Sometimes if you're working on something that needs immediate attention, you want to speak with someone on the phone to get it resolved quickly. I found some of the attendee registration clunky and glitchy. I had several attendees that thought they regsitered but somehow their registration didn't go through. I wish the reporting and search functions were better so you could search by some of your form information without having to download a full list of attendees. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Price was less than Evenbrite and had more robust tools for managing the event, agenda, sponsors, speakers, and more. Review Source EF Eraina F. Founder Education Management Used the software for: Less than 6 months ### "Great Ticket Platform! " December 16, 2024 5.0 I really like the easy process of building the lanidng page and the payment intergration with Stripe. Pros I loved how seamless it was to use and the UX and UI of the website. Cons There was not anything that I did not like about the product. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Needed better looking platform for my events. Review Source CB Christian B. Student Ministries Director Religious Institutions Used the software for: 1-2 years ### "Eventzilla is the WAY TO GO for events!" December 9, 2024 5.0 It was super easy to navigate and simple to use, and it gave me an abundance of information regarding my event!!! Pros The best thing about eventzilla is how simple and easy it was to edit and look at all of the information regarding the event that I put on! If I needed to edit or change any of my registrations from the event, when people contacted me, I could go in and do that instantly and easily!!! Refunds were a piece of cake as well!!! Literally the smoothest and easiest to use platform when it comes to any sort of event!! I can’t wait to use it again for my next event in October 2025! Cons I wish they had an app that was quality built and functional! The issue with the current version of their app is that is honestly unusable in comparison to use in their website. That would just be a quality of life change that I would like to see implemented. Review Source AV Amanda V. Web Developer E-Learning Used the software for: 6-12 months ### "Solid Event Platform" December 16, 2024 4.0 Overall, it's a solid platform. A little limited for what we are wanting to do and I wish it had more integrations but it has been very useful for our Masterclasses. Pros It syncs fairly well with Zoom but only if you aren't doing a series. If you are doing a series, you have to do them individually and we used Plusthis to connect them. Has some nice features we were missing in another platform such as registration on the spot for more than one, the event hub page, etc. Cons The customer support sometimes didn't bother to respond to my emails. There were a lot of small things that we ran into. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Didn't have all of the features we wanted Review Source TW Tracey W. MCA Real Estate Used the software for: 2+ years ### "User Friendly " December 12, 2024 4.0 I've used eventzilla for a while now and its been pretty stable and consistent in its functionality Pros Easy to navigate and the email reminders Cons The font could be a little bit bigger. I can't think of anything else more specific because I haven't had any issues while using it. Review Source CP Chynna P. SPARK Project Manager Research Used the software for: 6-12 months ### "Good events registration page" December 10, 2024 4.0 Overall I have a positive review of Eventzilla, but also I think I'd expect more from a website that's partnered with Ticketmaster. Pros Easy to use and straightforward. It's free. Cons Can't copy and paste on text boxes. Hard to find the link for an online event. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Pricing - Eventbrite started charging depending on how big events were. Review Source MSR Muhammad Suffian R. System engineer Computer & Network Security Used the software for: 2+ years ### "Review by system engineer " June 14, 2024 5.0 Overall, Eventzilla provides efficient event management with intuitive tools and seamless registration, though it has occasional glitches, limited advanced customization, and higher fees for premium features. Pros Eventzilla offers intuitive event management, seamless registration, customizable templates, real-time analytics, and strong integration with other platforms, enhancing overall efficiency. Cons Eventzilla's cons include occasional glitches, limited customization for advanced users, higher fees for premium features, and a sometimes steep learning curve for new users. Reason for choosing Eventzilla I don't know because company has chosen this before my joining so i am only using this Review Source VR Verified Reviewer Trainer and Curricullum Developer Professional Training & Coaching Used the software for: 2+ years ### "Great way to automate your registration process without getting too complex" September 23, 2021 4.0 Eventzilla lets you set up various events, with all the details. A neat looking widget can be embedded on your website. Customers can register through this system in which you predetermined ticket prices, number of spots available in your event etc. There are a lot of details to add, but this ensures you don't forget anything important when setting up the event. You can add different tickets, e.g. more expensive ones for better seats (and limit how many there are) or early bird discounted tickets (that are only available until a certain date/time). Eventzilla sends you a message (email or mobile notification) for each registration - you can turn this off if it annoys you. I use this mainly for trainings with less than 20 people and find it a good way to easily keep my finger on the pulse of registrations. It has certainly cut down on the back and forth (emails, phone calls...) I used to have when manually signing up people for my courses. Now I can concentrate on the actual interaction with people. You can send participants updates and information directly from the app or export a CSV to use in other places such as Mailchimp. This also makes it easy to add people to my regular mailing list (which they consent to when signing up). As the ticket and payment options are laid out clear, I have really seen an improvement in payments on time. Usually I run a course now with everyone having paid well in advance (to catch the early bird discount). Pros Lots of features you need to set up a successful event. As you give potential participants a link (or embedded the beautiful widget on your site and point them to that) and they simply sign up by themselves, gone are the days of endless emails back and forth and then ending up with inaccurate or incomplete information. Using this system has also almost completely eliminated having customers pay last minute. Overall the many settings are simple enough to set up and the amount of customization options are great. Eventzilla's charges are reasonable. Cons At the same time, the many ways you can customize Eventzilla also sometimes make it a bit hard to know where to look for what setting. I usually add a 'test ticket' for free to an event I create and then 'test buy' it to ensure everything is working as it should. That is a bit cumbersome, but is just a trade off for having lots of options. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Eventzilla Eventbrite has even more customization options, but I don't need those for my little operation. Eventzilla seems to be the simpler of the two, but still has incredibly many settings you can tweak. Eventzilla also beat out all other options I could find on price. Its free until a customer buys a ticket, where a small fee is charged. (I do not use their payment processing for credit cards which I think incurs another small fee) Free tickets are completely free. Review Source MS Matt S. Software Engineer Computer Software Used the software for: 6-12 months ### "Flexible Conference Ticket management tool" June 26, 2024 4.0 Overall experience with Eventzilla was a positive one, the tools quite easy to use, and the ease of use for customers helped make life easier for volunteers managing the event Pros The levels of customisation were excellent, and Eventzilla was especially useful for managing payments in regards to tickets Cons It was too easy to use "pro" level options, which resulted in a bill shock situation several months after opening registrations - by then it was too late to go back to a lower tier. Alternatives considered [Humanitix](https://www.capterra.com/p/10004030/Humanitix/) Review Source RG Robert G. Founder Design Used the software for: 2+ years ### "A good mid tier option, but is in need of some adjustments " October 12, 2023 4.0 Pros It allows my team to quickly and easily set up their events. Cons Some things are difficult to use for both admins and attendees. However customer support is prompt Alternatives considered [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)[Sched](https://www.capterra.com/p/125306/Sched-org/)[Wrike](https://www.capterra.com/p/76113/Wrike/) Switched from [Checkfront](https://www.capterra.com/p/99249/Checkfront/) Checkfront had confusing customer UI that we wanted to stop using Review Source SB Sandra B. Marketing Assistant Marketing and Advertising Used the software for: 2+ years ### "Eventos de Community - Social Media " March 17, 2020 3.0 Una vez que se aprende a sortear los obstáculos lo usamos mucho. Pros Poder clonar un evento para hacer uno nuevo Los códigos de descuento La variedad de tarifas que se pueden crear Cons \- Las traducciones al español del panel de administración son nefastas, están hechas por una máquina y a veces es muy difícil entender. - Tenemos que desactivar algunas funcionalidades que puede ver el cliente porque está tan mal traducido que es un antimarketing. Es perjudicial para el negocio pues confunde al cliente. (Ejemplo: Ranuras izquierda!?). En su día ya les escribimos informando de este tema, exactamente el 12 de enero de 2018, pero nadie nos contestó. - Algún texto está en Samoano en vez de Español (TATALA LE NUMERA FAALILOLILO (TUU I LE FAITALIA) - Cuando caduca la fecha de una tarifa y entra en vigor otra, hay que hacer el cambio manualmente (hay que estar a medianoche atento para hacer el cambio) - El editor no permite cambiar el texto de tamaño o color. - No poder programar eventos en otra moneda (Dólares y Euros) Tenemos 2 cuentas de eventzilla y necesitamos usarlos en 2 navegadores distintos para poder trabajar con España (Euros) y Latinoamérica (en dólares) Review Source Tanuj S. Assistant General Manager Entertainment Used the software for: Less than 6 months ### "Hassle Free Hosting and Attending Events" June 19, 2021 5.0 Pros 1\. Event Registration process is very easy, convenient and user friendly & does not require many days for getting your events live. 2. Payment Withdrawal Methods are amazing unlike others where you have to wait for completion of event. 3. The best part is we can self apply for refund, no need to involve in time-wasting processes of calling customer care executives & all. 4. If we have a good budget then we can also use their marketing strategies where they will promote our events and help us in making our event successfull. 5. Group Discounts is the most amazing feature, although i haven't taken any group discount benefit as my friends have different taste but I think people can use this amazingly. Cons 1\. Features in basic plan should be increased. 2. All Everything is perfectly FINE. Keep it up Guys! Review Source LA Lorena A. Event Coordinator Insurance Used the software for: 2+ years ### "After 3 years and 10+ Events this is still my #1 Choice" October 4, 2023 5.0 Every year I look for other services to make sure the price and service is competitive. I havent switched yet. Pros I like that the site is so easy to set up a caveman can do it. Cons I think they can benefit from adding more staff for customer service. Alternatives considered [Eventcombo](https://www.capterra.com/p/194956/Eventcombo/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Review Source CM Claire M. Consultant Events Services Used the software for: Less than 6 months ### "Poor automated emails for attendees " April 27, 2024 1.0 Overall it was not an easy platform to use and I would not recommend using it especially for the 2 step confirmation process Pros Eventzilla has a good customer support desk and has the capability to create a 2 step sign in process for attendees which sets it apart from other platforms Cons We had a very bad experience with most aspects of the event management. Most notable was the automated emails that were sent to attendees being poorly formated with spelling mistakes in the subject line. Review Source PL Phillip L. Organizer Sports Used the software for: 2+ years ### "July 2020 - Quality of Product is Declining (user over 2 years)" July 8, 2020 3.0 I used to LOVE this system but now it has gone to $#IT. Going elsewhere. Pros I really enjoyed the simplicity of the previous system. It was powerful in all the right ways - mass communication with HTML capabilities, order and attendee sorting, third-party merchant services integration, easy to use event page layout designer, etc... All of the above have slowly declined in reliability and there are many glitches in the system now. Cons 1\. Setting ticket sales dates do not work accurately and are off by DAYS. 2. Ticket sales quantities are no longer registering and have caused issues with overselling, thus having to manually refund. 3. Glitches in sold out capacities where new ticket sales show up as "sold out" immediately. 4. Customer service response times used to be a few days, now I don't even get a follow up. Their chats are bots that seem to go to nobody now. 5. The reformatted their system design to be more visual, but it does not sort events at all so if you have more than 20 events in log, they easily get lost in the long scrolling format. 6. Their HTML based mass email form has now started to glitch and ticket buyers receive HTML code instead of what it should look like. 7. Ticket purchasers intermittently do not receive their PDF tickets. 8. Sometimes ticket purchasers get charged twice for one ticket. This used to be competitively priced with strong and reliable features. This no longer serves as an efficient system for ticket sales as it requires A LOT more manual entries and putting out fires due to glitches in the system. Review Source CB Cathy B. Administrative Assistant Non-Profit Organization Management Used the software for: 1-2 years ### "Mixed reviews" May 11, 2017 3.0 Reduces some of my workload but then again it also increases my workload in other areas (tracking/maintaining details) Pros Organizes registrations in one location, and forces the individuals to register themselves. (I don't have to take phone calls/emails to register individuals into a spreadsheet and use a different system to collect payment.) Cons Wish comments could be updated after submitted into the system. Example: for individuals wishing to pay by check, I invoice them so their status changes from pending to confirmed so I have an accurate count for attendance to a training session/luncheon, etc. Also, clients are having difficulty paying by credit card - some don't want to use paypal but there is a button that allows them to click - this then puts their registration into an incomplete status. I have to then follow up with them to collect payment. Very frustrating. Customer service is also very poor in that - I have to email and wait over 24 hours or schedule a time for a call back (which often when I need help it's NOW!) I also can't get other registered administrators to be able to log in on their own accounts. They all use my log-in and password. :( Review Source PK Patrik K. Freelancer Information Technology and Services Used the software for: Less than 6 months ### "Easy-to-use system when you need to sell tickets to your events." June 12, 2023 5.0 Reducing administrative work. Pros Appealing interface that makes it easy to get started. Those who choose an online system like this avoid the headache of technically maintaining and updating it. It costs a little more, but it relieves a lot. Cons The cost can sometimes become a problem. Either the customer has to bear the cost (higher prices), or the customer has to pay an additional fee, which is not always appreciated. But the cost can be justified considering the work one avoids in managing their own system. Alternatives considered [Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Eventzilla Eventzilla is praised for being easy to set up and maintain, as well as affordable for event organizers. Review Source Mayowa A. Design Engineer Used the software for: 2+ years ### "Easy to create events." March 21, 2018 4.0 Pros Eventzilla makes it easy to create events and customize how I want my event page to look like. It has a simple interface, making it easy for attendees to register for events. I am also able to send messages to my attendees all at once. Cons I have had trouble paying for event tickets in time past on Eventzilla. Apart from the issues with payment , Eventzilla does a good job in every other area. Review Source Chris P. Business Owner Events Services Used the software for: 2+ years ### "A must have for events!" May 14, 2019 5.0 Eventzilla is my go to for all my events. It has allowed me to expand my business and offer customers a quick and easy way to sign up for my events. Pros Ease of use, lots of features to match a variety of events. Easy to customize and personalize. Cons Would like some additional customization features. Reason for choosing Eventzilla Better pricing, ease of use. Review Source PC Paul C. CFO & Chief Paper Pusher E-Learning Used the software for: 1-2 years ### "The Good and the Not So Good - Feature Rich and Affordable" August 29, 2017 4.0 Affordable event management application that was quick to get up and running Pros Cost - It's cheaper for events then most other solutions, Ticket Pricing - great with coupons and volume discounts, CheckIn - easy with the mobile phone applications, Check Out and Purchase - straight forward and the event pages are pretty good Cons We run 30 events or more a year. Our issue is that someone registers or purchases a ticket to an event but can't remember which one. There is no way to search all our event registrations at once, you will need to go into each event and search. This is very frustrating and time consuming. The event page looks great but adding formatted text can be a bit tricky. There were a few events where trying to get the formatting correct was awful and challenging - we just had to go with straight text only approach. When viewing all events there is no option to sort events - alphabetically, dates, etc. it would be great to be able to do this and to sort descending or ascending to find events more quickly. When an order is PENDING (meaning it hasn't been paid for online) the attendee doesn't show up in the attendees report until the order for the registration is PAID. We would prefer to have the attendee list contain a column that indicates if the ticket is paid for or not. That way the mobile registration app could alert us more quickly about payment status. Review Source SS Sriram S. Agile coach Information Technology and Services Used the software for: 2+ years ### "EventZilla is amzing" October 7, 2023 5.0 Excellent Pros I have been leveraging Eventzilla for my coaching classes for the past 3 years and I am super impressed with the user friendliness of the application and support from the team for any queries. Cons Nothing that I can think of. May be socializing the events in social media can improve Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Eventzilla Less fee and user friendliness Review Source Edgar R. Consultor en comunicación y tecnologías de información Performing Arts Used the software for: 1-2 years ### "Big Ticket Platform For Any Size Event" December 21, 2018 5.0 We run many cultural events and performances, all free of charge. So we needed a professional solution for ticket handling that solves many logistic issues, starting with ticket sale windows, personel, ticket printing and event entrance control. With Eventzilla we solved all these issues and many more. Social marketing gets boosted on the fly and post event CRM is pretty cool and helpful also. Pros Everything! It's really easy to set up and to customize your event tickets. Plus the fact that you can do check-ins with a barcode scanner or your mobile phone gives your attendees a much better impression of your events. Social media promotion is a great plus, but getting feedback from your attendees with customizable surveys gives Eventzilla a big plus over other ticket software. Cons No sitting map configuration yet. Other than that, everything is great. Review Source BV Brian V. owner Writing and Editing Used the software for: 1-2 years ### "A Great Resource" June 8, 2021 5.0 Pros I like the fact that it is easy for people to register for our event, and that it is easy for them to pay and me get paid. Cons This isn't our first event. Sometimes I had a hard time finding the link for this year's event, as opposed to last years. Review Source VR Verified Reviewer Sales Coordinator Hospitality Used the software for: 6-12 months ### "Eventzilla is a great asset to our sales team!" April 19, 2017 4.0 Pros Eventzilla is easy to learn and navigate. It makes managing RSVP lists for events easy and allows customization depending on registration process. The event pages created are clean and neat and user friendly for attendees that are registering for the event. Cons There are some limitations if you need to create a detailed (multiple choice) registration page. Sometimes the font format can be difficult to format under Event Information. Would like if you could customize event page with more options. Review Source VR Verified Reviewer Public Relation Officer Education Management Used the software for: 6-12 months ### "Good for free or low-budget event and small-scale organization." December 1, 2020 5.0 Very good, not perfect but for a free service and for a small-scale volunteer-based organization like mine, this does the job. Available in both desktop and mobile app version. My events have run well so far. Pros Easy to use, easy to customize. Mailing and collecting participants' info was a breeze using Eventzilla. The mobile app is also handy. Cons Sometimes during e-mail blast to my participants, the header (automatic by Eventzilla) can be misleading. Once it says "CANCELLATION" in the header although it was not cancelled, just merely sharing the event update to my participants. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Eventzilla I like how easily my event to be customized and personalized using Eventzilla free, unlike other vendors I compared with. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.