Who Uses This Software?

Mid market to enterprise


Average Ratings

56 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Information Builders
  • www.ibi.com
  • United States

About WebFOCUS

Information Builders WebFOCUS is the industrys most flexible and pervasive BI and analytics platform, able to deliver a broad range of governed analytical tools, applications, reports, and documents to any and all business stakeholders. It is a comprehensive platform that provides an array of analytical and operational benefits inside and outside the enterprise, whether to management, analysts, line-of-business workers, partners or customers.


WebFOCUS Features

  • Ad hoc Analysis
  • Ad hoc Query
  • Ad Hoc Reports
  • Benchmarking
  • Budgeting & Forecasting
  • Dashboard
  • Data Analysis
  • Data Visualization
  • Key Performance Indicators
  • OLAP
  • Performance Metrics
  • Predictive Analytics
  • Profitability Analysis
  • Strategic Planning
  • Trend / Problem Indicators
  • Data Discovery
  • Data Visualization
  • High Volume Processing
  • Predictive Analytics
  • Regression Analysis
  • Sentiment Analysis
  • Statistical Modeling
  • Text Analytics
  • Application Development
  • Budgeting & Forecasting
  • Data Analysis
  • Decision Tree Analysis
  • Monte Carlo Simulation
  • Performance Metrics
  • Rules-Based Workflow
  • Sensitivity Analysis
  • Thematic Mapping
  • Version Control
  • Ad Hoc Reports
  • Collaboration
  • Dashboard Creation
  • Data Source Connectors
  • Data Visualization
  • Drag & Drop
  • Drill Down
  • Financial Reports
  • Marketing Reports
  • OLAP
  • Projections
  • Sales Reports
  • Scheduled / Automated Reports

WebFOCUS Reviews Recently Reviewed!


i have used Focus and WebFOCUS for over 30 years and have never found a task impossible

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Its flexability. an option can always be found to solve any problem. usually more than one way to do anything

Cons: the biggest problem in the beginning is the cost. once this is gotten over the benefits out weigh the cost when the power of the software is demonstrated

develper using their iway product and others

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: straight forward interface and user friendly view. GUI is good for new user to start with and for experienced user as well.

Cons: need some in depth knowledge to use. Application help section not cover all fields that is likely making confussion.

Great product, has a learning curve

Mar 27, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Flexibility - how our users have full control of there data. Scalability - be able to manage multiple clients with ease

Cons: Complexity - have such a flexibility product has cause it to be very complex and partly a black box, where issues may arrive in different parts of the system

excellent customer support... quality product...

Mar 27, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: flexibility, ease of use, portability... able to build customized dashboards in a relatively short amount of time. Quick response time...

Cons: Only small issue is that there are times when a ticket is submitted, it does not get routed to the right individual...

Capterra-loader

Flexible, simple and powerful product

Mar 23, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Webfocus is pretty nice and easy to use tool work and build reports. Tech support team is just amazing and always gives us recommendations about everything on the product. And Webfocus integrates with other data source application and it feels good to work with them in one place.

Cons: I will complain about the codes, sometimes don't know why it just keeps breaking codes and does not have features to restore it back. And product's cost is high.

good experience facilitates my work tasks, analyzes and among others I recommend it very good.......

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: what I liked most about this program, is that the efficiency to do analisys, files and others are excellent I recommend it

Cons: I have nothing bad to say about this program, until now and had a good connection with him and a lot of help

Overall: good

Capterra-loader

WebFOCUS BI and Analytics, The Greatest Environment to work with.

Mar 21, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The BI Portal is a very nice interface that allow users to navigate pretty easy and security to be controlled. The yearly user conference is very nice as they work to listen to how users are using the application and help individually.

Cons: The administration and configuration of the environment are not so easy and quite complex to understand.

Overall: Good Product and support.

WebFOCUS

Feb 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very easy to use and convenient. You can use to make customizable report, analyze the data and sent to your customers

Cons: It has a steep learning curve and can be overwhelming at first. I haven't found a lot of resources and tutorials to learn from.

Software developer using WebFocus for 20+ years. I have seen it grow from the beginning.

Feb 20, 2018
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Has many bells and whistles that make the world of reporting and developing fun again. It provides much needed power and command right at the user's fingertips.

Cons: It takes knowledge of many other languages to produce the most eye pleasing reports and dashboards. JavaScript and CSS are a must if you want anything close to what they cover in a sales presentation. This was a little misleading at first and makes it not quite so "out of the box" as billed.

Overall: A lifetime of useful reporting and development jobs.

There are much better products

Feb 15, 2018
3/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Offers a vast array of tools and sub-products to help achieve reporting goals. Many tools and charts and graphs are easy to configure.

Cons: Needs to be fully integrated into all data sources to get a good use. Not great for adhoc or highly customized reports. Templates and color schemes are a nitghtmare to develop and use.

Does a great job compiling reports

Jan 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: WebFocus does a great job of crunching the data and generating reports. It also does a great job of helping us communicating that information to our clients.

Cons: WebFocus does have a bit of a learning curve. It could be streamlined and made a little more easy to use.

Overall: WebFocus does a great job of crunching the data and generating reports. It also does a great job of helping us communicating that information to our clients.

Capterra-loader

Executive manager of poultry farm under establishment

Dec 24, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: helping me to make decisions on products selection for project designing from many companies around the world.

Great product, very flexible and powerful

Dec 11, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the fact that WebFocus is able to solve a lot of problems. It is the type of reporting tool where if you want to accomplish something, there is a way to do it in WebFocus, complicated or simple. Email distribution is by far one of my favourite, we can customize reports to be sent out, embed them in emails, make multiple attachments. Active PDF is also very powerful too.

Cons: Ease of use is a main struggle point for the software. I find its hard to teach a new user how to use the power user tools at this point in time. Having attended their user conference, I have seen some new improvements and redesigns in the next release that will change my mind on this point. Ease of use is very important for user adoption.

Compared to prior versions it is becoming easy to work with new versions

Dec 07, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Webfocus is a robust tool than can very well handle high data volumes for large and transnational reporting
Most recent version 8.x onwards the tool is showing capabilities of good BI tool

Cons: BI dashboards and charts needs more flexibility to develop (still not Comparable with leading Dash boarding tools). Power users still not able to work independently .

The Best BI tool for Application Development

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Data manipulation on the fly. Easy to use. And I like the HOLD files that can be used during the report development

Cons: Needs more Marketing guys to sell this product. Need more Videos on internet for self learning.

Overall: Able to build robust Dashboards with this software

user friendly tool, good customer service

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: techsupport is great. Care about their customer. nice and easy tool to build reports. our tech support and account manager always reaching out to us and asking if we need any tech support and making recommendation.

Cons: only online training session available now, hope it can open group session or labs in this location.
Also for the summit, prefer location in Florida.

Overall: comparing with other reporting tool, I like this one most, highly recommended.

Great reporting tool

Dec 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The platform is easy to use and provides easys to understand reporting results. It integrates easily with other data sources

Cons: The platform has a high initial cost which makes it harder to influence others in the institution to adapt.

I have used WF for many years now and feel that each release is better and easier to use.

Dec 07, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The diversity... the GUi for the metadata, Infoassist and App Studio report writing options, ability to write code or use the ever-improving GUI. Also the ability to connect to various database platforms. Easy to use Portal developer.

Cons: I feel the early releases of the software can be QA'd better to catch some of the defects up front before released to the general public.

it is an excellent company

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the new look of App Studio . it can do many powerful things. I loved the html composer and the easy way to create the new portals. In a few minutes you can create powerful dashboards.

Cons: infoassist since I did not used it so often.
Sometimes the workarounds do not work.
Most of the things are documented but sometimes some specific things we need to search in google to find the answer.
sometimes takes too long to solve an issue.

Overall: I was able to create fast dashboards.
I become a very experience developer using the app studio.

Easy to use and Learn. I self taught webfocus app studio and info. assist+

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: very good products and easy to use. gui of both product is intutive and self describe. and lot of help and support from IBI team

Overall: build a POC at my company for Financial group to show how this product works and gage the use of the production and to show the company financial data at finger tip.

Developer using webfocus

Dec 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: English like commands, the ability to use code vs drag and drop, can really make nice screen, and presentations. I like to code and the product interface with other software nicely.

Cons: appeals to be to battle between the components App studio vs Inforsys Coding vs non coding ,

Ive used it for 6 years and still learn new tricks all the time.

Nov 29, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the fact there is a true programing language behind the product so when you are faced with an odd request to do something, you can usually find a work around that will do the trick.

Cons: Sometimes the app studio interface can he hokey. When you make a change in the code it often will break the ability to open the code in particular charting. Also I have seen a lot of times where it crashes with very little information as to the why.

Very flexible tool.

Nov 29, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Flexibility and longevity, with minimum customization I've been able to adapt 20+ year old mainframe code to WF 8.1.05.

Cons: Error messages are sometimes vague or misleading, especially when debugging single quote or parentheses issues.

I have used IBI products for close to 30 years and believe the are the very best for customer servic

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, compatibility with other systems, GREAT customer support, continuing education, overall just great to use!

Mostly use InfoAssist as a manager of an HRIS team who uses it more than me.

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very flexible and it made it easy for us to transition from Mainframe Focus to Webfocus. Love that we can use "hold" files in programs. Our other reporting product we use for other BI reporting does not allow that.

Cons: Would love to see its user base continue to grow larger than some competitors so that it continues to stay around for a long time; but overall, no cons I can think of about the product.

Overall: Fast development, large userbase on campus

Have used this product for 15 years.

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Ability to create business savvy reports with a user friendly interface. Ability to access data across the enterprise. Fantastic customer support.

Cons: Nothing. Every time I've experienced an issue I've had it quickly resolved via online support. No complaints!

Longer learning curve, but great benefit yields when there is a clear understanding of the product

Nov 29, 2017
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Flexible, extensible, the product provides many opportunities to transform data in almost limit ways.

Cons: Longer learning curve, because of desperate setups among user bases there is a need to target training with better respect to the environment that the client is in.

Overall: Flexibility, opportunities to combine multiple data sources, near limitless possibilities when you have a clear understanding of the FOCUS language.

So far new to the software and it has been real easy to understand as a newcomer to the system.

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use for new users. I've studied programming before and so far this has been easy to pick up and the classes have been very informative. Nothing really has popped up as too difficult concepts, everything has been very understandable.

Cons: The only thing is there are a lot of preset variables to do a multitude of different things. It has been difficult trying to remember which ones to use for different situations, or which ones will give me the information I am looking for.

Overall: So far a tough call since we are just beginning to set it up.

Very easy o learn and have users to adapt to it

Nov 29, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a great width and depth to its functionality. Very easy to use. End users love it and gives out power users ability to query their own reports

Cons: We use Maintain tool as our two way query . This application isn't the easiest to use and can be very hard to maintain

administrator and support end users

Nov 29, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: i like the direction it is heading the possibilities available. There are many things we can do with WebFOCUS and are barely scratching the surface.

Cons: cost of optional features. There are other features we would like to use that are cost prohibitive like mobile faves

Good overall. we are little unique in that we cannot use a number of the tools.

Oct 27, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: flexibility, speed. ability to customize and be flexible. experts are great but ramping up a new developer can be time consuming

Cons: how we have adopted it, hard to troubleshoot, complex to find issues or figure out how to debug things

Incredible flexibility and extensibility. Not as intuitive as other products.

Oct 27, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Capabilities. You can make this do pretty much whatever you want. Because there is a language behind it, it can be customized to do whatever you want.

Cons: Intuitiveness. There is a learning curve to using the product (although they are improving that), and if you want to customize, to do as you wish, you had better be a programmer. However, because of the learning curve (or the reasons for it being so steep), you can customize like crazy.

WebFOCUS is a workhorse. It handles the needs of our entire spectrum of users.

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: WebFOCUS does it all in an single platform. From an entry-level single-click user to our most advanced super users running their own ad hoc queries. It is our enterprise reporting solution, and almost every department in our company uses it in one way or another. It is almost unheard of when we run into a reporting challenge that WebFOCUS cannot handle. It is extremely flexible and robust.

Cons: Flexibility comes with complexity, that is a fact of life, and a fact of this software too. When diving into more advanced features, there is a certain level of necessary complexity. Customizations are also a bit of a trap when it comes to future upgrades. We have learned the hard way that just because we can do something a certain way doesn't necessarily mean we should. A fully customized application will work beautifully in the current version, but will make upgrades an uncomfortable experience. Lastly, the GUI for WebFOCUS has not always been the sleekest visually. This is rapidly changing for the better, but historically has lagged behind other reporting vendors.

Overall: This software meets all of the enterprise reporting needs for our organization. From singe-click users to our most advanced super users.

Overall good experience. Product allowed us to provide a rich customer experience.

Oct 27, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Rich customer experience with ability to customize reports with our Brand. Ease of adding new visualizations and output formats.

Cons: Learning curve to use AppStudio and dialogue manager language. Dialogue manager language is not object oriented.

Great experience overall! Would like more support on using the product.

Oct 27, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Innovation - specifically in the predictable area. I love the page designer, ability to install the product on the cloud as well as voice search capabilities.

Cons: Steep learning curve of the tool. As a manager I find it extremely hard to find the right talent and experience.

Information Builders is a great tool and we haven't found anything that we can't do with it

Oct 27, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The breadth of functionality the tool provides
The level of customer support both from the corporate staff and the technical group is excellent. They work very hard to be a business partner

Cons: The learning curve can be a bit steep, but the company is making great strides in this area. Previews of the road map for future releases are exciting

Overall: We use many features of the product including IWay, portal development, and report scheduling and distribution capability.

Mixed.. We have evangelists and others that would prefer not to use WebFOCUS.

Oct 26, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I think the operational BI aspect of WebFOCUS stands out. We like how the visualization aspects are growing and the interface is getting a more modern look and feel. I think you can do a lot with WebFOCUS.

Cons: Had many people complain about performance of the environment. Sometimes upgrades are tough and we have a lower confidence level that everything is going to work. People can find WebFOCUS hard to use and it can be hard to find WebFOCUS developers.

Overall: turning data into information for business

Ease of use and intuitive

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How is can mesh up data from disparate sources and produce "board-room" style reports and analytics. The customer service experience is second to none. I would highly recommend to businesses that are ready to go to the next level.

Cons: upgrades are somewhat of a pain but are working on improving the process. Finding the right answers to upgrade issues.

We have been using this product for many years and in the middle of upgrading to newer version.

Oct 26, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: WebFOCUS has lots of features and many modules and tools. The home page and video assist, upgrade tools are really good. Infoassist+ also seems to have lots of good features.

Cons: Not so easy to use. That is the feedback from most business users. Need features like tableau, which is easy t use for quick reports.

I was able to create the visualization i needed for. Insights is very great!!

Oct 26, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Insight, Resource Analyzer and we are looking forward using the Usage monitoring. I like the fact that you can create different filters that follow the chart .

Cons: Sometime functionality within InfoAssistPlus is not intuitive or user Friendly to use for some of the users. I believe that videos your team is working on creating and putting in place on YouTube will help a lot my users.

Overall: Easy tool to plug in with our data warehouse as well as the many applications used across the organization.

Capterra-loader

We are using Information Builders WebFOCUS Business User Edition - finally BI for the Midsize

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to get started, quick learning curve, excellent support. We love the scheduling and alerting especially - reports that need to be sent internally and to customers is now handled automatically.

Cons: Wish there was more community support for our edition - but it is new and there may not be a large user base yet.

Overall: We were able to affordably implement BI into our organization.

WebFocus is easy to use, powerful, and intuitive

Aug 23, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to easily switch between a graphical interface and a text editor. I usually start the build of a new report with the GUI. It allows me to see what I'm building as I add columns, titles, and features. However, when I'm troubleshooting a report, I tend to use the text editor, which allows me to look directly at the code. When working in the editor, changes can be made quickly, and large chunks of code can easily be cut and pasted to expand the functionality of the report.

Cons: The software is fine. If I can a con, it would be some of the junior customer service folks that weren't able to resolve certain issues. Overall, however, the senior folks at Info. Builders have a wealth of knowledge.

Overall: WebFocus has all the features that our small/medium sized company needs. We've been able to build complex dashboards/portals, and the tools are easy to work with.

Very powerful and flexible software to do all your reporting and visualizations

Aug 04, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Flexibility. Can customize anything. This supports swiftly meetings all business needs and business questions.

Cons: Flexibility. Can customize anything. This is a con due to challenge with the customization brings maintenance considerations and requires high talent to support.

A great product and a great company

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have used IBI for more than 8 years and have never regretted our decision. They have been not just a vendor, but a true business partner who cares about the success of their clients.

Pros: User friendly, comprehensive functionality, incredible customer support, great annual user conference, extensive free online training videos, new functionality is added continually including from requests from customers.

Consultant specializing in reporting and application development

Aug 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: WebFOCUS let me aid and create not only applications for clients but reporting from multiple database and output in any format needed.

Cons: If anything, the price. Clients wouldn't buy all the pieces they needed and then ask to self build.

Overall: Flexibility, efficiency

Information Builders is truly a partner for success. They are always willing to work with you to implement successful solutions and continuously listen to specific customer needs. Many of the features in new releases are directly related to customer reque

Aug 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Information Builders is an innovative company and their products continue to improve. Given the success, experience and age of the company, they have proven to be a trustworthy business partner.

Pros: The WebFOCUS product can handle most if not all reporting requests, functionality is wide spread. If the product needs to be improved then IBI will partner with you to find a solution and/or improve the offering with new features.

Cons: Depending on the user the learning curve can be a bit high; users should start with the basics and build from there. Even with that though, a user should be able to gain momentum by having success early on.

Reliable, Robust, User Friendly, and Flexible.

Aug 01, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - As an IT professional, I find WebFOCUS to be a powerful reporting tool which meets very diversified demands within my organization.
- Allows non-developers to quickly create reports and charts without a lot of technical know how.
- The applications can handle processing large amounts of data in a short period of time. - Technical support staff is knowledgeable and turnaround time for resolving issues is excellent. - Creating ad hoc reports in InfoAssist allows business users to quickly analyze data.

Cons: Have experienced a few hiccups when upgrading from one release to another, but with the assistance of their technical support team, we were able to resolve issues promptly.

Overall: Robust Reports and Charts; Business users can easily develop reports

The most powerful tool from applications to complex reporting to full portals

Jul 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: WebFOCUS has all the building blocks to be simple or complex.
* capability of bringing disparate data together
* full applications are possible
* full formatting
* ability to create any kind of output
* ability to create background jobs with bursting and delivery options

Cons: The components can be pricey, but the efficiency of creating content after the initial learning curve is huge.

Overall: WebFOCUS became my consulting niche, allowing me

webfocus is very flexible and i can write and deploy reports quickly

Jul 31, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: i like the ability webfocus has to pull data from various platforms into one report. Also, the support staff at information builders is great to work with. there's a lot to learn in using it but information builders is very helpful in providing the tools to learn.

Real feedback based on real life experience

Jul 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: Customer support is really great. Nice people.

Pros: OK, this will sound like a promo - but this is real feedback based on real life experience using various BI and FR tools over the years. Over the last decade Finance/BI has inherited many ops tasks as traditional IT departments push to migrate BI and financial reporting to ¿user self-service¿. (Keeps their headcount down and mine up!) WebFocus has all the `sexy¿ stuff that software vendors are promoting. Great, but I am a production shop and 90% of what we do is just day-to-day critical. WebFocus provides the three critical components I need from a BI software package: InfoAssist helps us manage through staffing churn. I don¿t need to hire BI staff with WebFocus experience as most Individuals with any kind of BI experience can launch InfoAssist and figure it out themselves. Reportcaster: My staff can manage standard scheduled report distribution in Reportcaster. Once set up it¿s easy to maintain. Speed: ¿Instant¿ graphs and analytics is today¿s expectation. We¿ve got more data than we have time to do report development, so WebFocus gets us to the data for all the one-off reports and charts.

Cons: This is not really a con, but a heads up. WebFocus is a robust BI tool. Setup and security requires your IT Department's "buy in" to support the tool. Yes, it's a BI reporting package, and it can be used for just that, but WebFocus can do so much more - and sooner or later you'll want the 'more'

Partner for success

Jul 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Overall a great product, they engage with their clients well. Going to user meetings and/or their summit is highly recommended.

Pros: Great customer service; very flexible product; drill down feature is fantastic; multiple capabilities to fit a businesses needs

Cons: being a flexible product comes with complexity and a learning curve in full understanding of their vast system

WebFOCUS Ease of Use

Jul 18, 2017
1/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to understand and pickup, Very quick to fix bugs that occur, New versions always bring new possibilities to the business

Cons: Bugs can be tough to workaround, but typically there is a solution. Sometimes upgrading to newer versions is tricky depending on what the migration involves.

Build Robust and Easy-to-use Customer Portals

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The company I work for has many existing reports in OLAP and other formats. They purchased WebFocus to begin building out and modernizing client portals, with more visually-appealing charts and graphs in dashboard layout. On top of this, my team and I were all brand new to WebFocus. Within a few months of implementing WebFocus, and partnering with a couple of WebFocus consultants (whom are top-notch by the way), we successfully launched our first client portal on the WebFocus platform. I joined the team earlier this year, so I wasn't involved in the evaluation process, but from what I hear of the other tools that were evaluated, we would have already surpassed their capabilities early on in our project.

From what I have seen so far, WebFocus is a very powerful BI tool, with probably more capabilities than we have would ever think of using. We've yet to reach the limits of the tool, and believe me when I say that we have tried.

Cons: The WebFocus format and language is a little different than what I already knew. So there is a learning curve. However, with some training, and the will to learn, it gets much easier in a few months.

My favorite BI software tool

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extreme customization. Being able to get at the code, and embed scripts and other languages opens this BI tool up to unlimited options.

Cons: While not required to use the product, learning the FOCUS language requires some time and effort. However, it really pays off in the long run!

Overall: BI for our employees, and BI for our customer via customer facing applications.

This has been such an easy transition for us from our old software to WebFOCUS.

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The flexibility of the WebFOCUS language and we were easily able to reproduce our old data models and deliver them to clients without interruption or major lifting once security was set up.

Cons: There's not much I don't like, there is just a steep learning curve if you want to take off quickly while having intricate security, so that's more our issue than IB.

Information Builders Builds Relationships

Nov 24, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Information Builders is not just a company and it doesn't sell just products and services. They are a partner who ensures that you succeed and they will not talk you into a product that you don't need. When you have a question or concern someone is always more than willing to help you out... with enthusiasm and competence. The product is dynamic and robust to ensure that the business needs are met - technically as well as in usability.

Cons: Information Builders was a little slow to innovate into the 21st century until recently. The past version of WebFOCUS felt like it was still in the early 2000's, but with the release of WebFOCUS 8 they are relevant and innovating the in analytics space.

Recommendations to other buyers: When choosing a BI vendor and software make sure to choose a vendor who will understand your company and culture. After that you can evaluate the functionalities of the software, but the reality is that all software has strengths and weaknesses and it is crucial that your corporate culture and the relationship with the vendor are in lock step to deliver success. The greatest software in the world won't consistently deliver effectively if other pieces are disjointed and there isn't common communication.