Information Builders

WebFOCUS


4.5 / 5
99 reviews

Who Uses This Software?

Mid market to enterprise


Average Ratings

99 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Information Builders
  • www.ibi.com
  • United States

About WebFOCUS

Information Builders WebFOCUS is the industrys most flexible and pervasive BI and analytics platform, able to deliver a broad range of governed analytical tools, applications, reports, and documents to any and all business stakeholders. It is a comprehensive platform that provides an array of analytical and operational benefits inside and outside the enterprise, whether to management, analysts, line-of-business workers, partners or customers.


WebFOCUS Features

  • Ad hoc Analysis
  • Ad hoc Query
  • Ad Hoc Reports
  • Benchmarking
  • Budgeting & Forecasting
  • Dashboard
  • Data Analysis
  • Data Visualization
  • Key Performance Indicators
  • OLAP
  • Performance Metrics
  • Predictive Analytics
  • Profitability Analysis
  • Strategic Planning
  • Trend / Problem Indicators
  • Data Discovery
  • Data Visualization
  • High Volume Processing
  • Predictive Analytics
  • Regression Analysis
  • Sentiment Analysis
  • Statistical Modeling
  • Text Analytics
  • Application Development
  • Budgeting & Forecasting
  • Data Analysis
  • Decision Tree Analysis
  • Monte Carlo Simulation
  • Performance Metrics
  • Rules-Based Workflow
  • Sensitivity Analysis
  • Thematic Mapping
  • Version Control
  • Customizable Dashboard
  • Data Source Connectors
  • Drag & Drop
  • Drill Down
  • Financial Reports
  • Forecasting
  • Marketing Reports
  • OLAP
  • Report Export
  • Sales Reports
  • Scheduled / Automated Reports

WebFOCUS Reviews Recently Reviewed!


Real feedback based on real life experience

Jul 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
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Comments: Customer support is really great. Nice people.

Pros: OK, this will sound like a promo - but this is real feedback based on real life experience using various BI and FR tools over the years. Over the last decade Finance/BI has inherited many ops tasks as traditional IT departments push to migrate BI and financial reporting to "user self-service". (Keeps their headcount down and mine up!) WebFocus has all the 'sexy' stuff that software vendors are promoting. Great, but I am a production shop and 90% of what we do is just day-to-day critical. WebFocus provides the three critical components I need from a BI software package: InfoAssist helps us manage through staffing churn. I don't need to hire BI staff with WebFocus experience as most Individuals with any kind of BI experience can launch InfoAssist and figure it out themselves. Reportcaster: My staff can manage standard scheduled report distribution in Reportcaster. Once set up it's easy to maintain. Speed: "Instant" graphs and analytics is today's expectation. We've got more data than we have time to do report development, so WebFocus gets us to the data for all the one-off reports and charts.

Cons: This is not really a con, but a heads up. WebFocus is a robust BI tool. Setup and security requires your IT Department's "buy in" to support the tool. Yes, it's a BI reporting package, and it can be used for just that, but WebFocus can do so much more - and sooner or later you'll want the 'more'

WebFOCUS is a workhorse. It handles the needs of our entire spectrum of users.

Oct 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: WebFOCUS does it all in an single platform. From an entry-level single-click user to our most advanced super users running their own ad hoc queries. It is our enterprise reporting solution, and almost every department in our company uses it in one way or another. It is almost unheard of when we run into a reporting challenge that WebFOCUS cannot handle. It is extremely flexible and robust.

Cons: Flexibility comes with complexity, that is a fact of life, and a fact of this software too. When diving into more advanced features, there is a certain level of necessary complexity. Customizations are also a bit of a trap when it comes to future upgrades. We have learned the hard way that just because we can do something a certain way doesn't necessarily mean we should. A fully customized application will work beautifully in the current version, but will make upgrades an uncomfortable experience. Lastly, the GUI for WebFOCUS has not always been the sleekest visually. This is rapidly changing for the better, but historically has lagged behind other reporting vendors.

Overall: This software meets all of the enterprise reporting needs for our organization. From singe-click users to our most advanced super users.

The suite of products is great, learning curve can be quite high.

May 23, 2018
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: It's a wide open platform with endless customization options. We have yet to run into an issue that was not able to be met by the work done in webfocus. They're online presence is wonderful for tech support and forums which often find us most of our solutions to any sticky situations.

Cons: So many individual pieces in this suite of products, that it's sometimes confusing as to what you actually own, what you need to buy and what you are getting by with. Upgrades happen quite often, so if you don't have a dedicated system engineer to devote time for upgrades, you'll be bringing in your system engineer that was provided by IBI.

Overall: Large insights to data trends which were otherwise not noticed. Efficiencies have been made to daily/weekly/monthly tasks by using excel sync's to bring in refreshed data that we couldn't not have mapped into our warehouse. By using this tool, we have created a very efficient report writing team that is spread across our organization and are data experts at an individual department level structure.

The Better Game in Town with room to expance

May 23, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's very easy to connect different data sources and start mapping your data and building intelligent reports. I haven't found a relevant data source, yet, that WebFOCUS can't connect to. The latest versions of the product make user interaction extremely intuitive and put a lot of power in the hands of end users to create their own dashboards and reports from managed data sources. With the full AppStudio development tool, extremely complicated scenarios can be analyzed and developed by your developers and published to the users.

Cons: Until very recently, there was not a good method for Source Control of WebFOCUS content. For any company that has their BI fall under SOX Audit controls, this might be a little difficult to deal with.

Overall: I can produce operational and financial reports much easier and quicker than the groups that manage and develop the source systems the data comes from.

Build Robust and Easy-to-use Customer Portals

Jul 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The company I work for has many existing reports in OLAP and other formats. They purchased WebFocus to begin building out and modernizing client portals, with more visually-appealing charts and graphs in dashboard layout. On top of this, my team and I were all brand new to WebFocus. Within a few months of implementing WebFocus, and partnering with a couple of WebFocus consultants (whom are top-notch by the way), we successfully launched our first client portal on the WebFocus platform. I joined the team earlier this year, so I wasn't involved in the evaluation process, but from what I hear of the other tools that were evaluated, we would have already surpassed their capabilities early on in our project.

From what I have seen so far, WebFocus is a very powerful BI tool, with probably more capabilities than we have would ever think of using. We've yet to reach the limits of the tool, and believe me when I say that we have tried.

Cons: The WebFocus format and language is a little different than what I already knew. So there is a learning curve. However, with some training, and the will to learn, it gets much easier in a few months.

Capterra loader

Amazingly versatile, however it does carry a significant learning curve to maximize that versatility

May 24, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Numerous export formats, versatile software which offers a savvy developer several avenues to accomplish the requirements of their audience. The Active Format is a very unique offering allowing developers to give users the ability to drive their own analysis from reports through sorting, filtering, charting and being able to export their work.

Cons: FOCUS itself has a steep learning curve that is very dependent on the capabilities of the entity that is going to implement and use it. Your environment will carry a heavy influence on how successful the implementation will be. Management will need a measure of patients and need to invest in users to learn, documents and carry that intelligence throughout the organization.

Overall: Environment to automate regular reporting and to expand and enhance the availability of data to my organization.

Reliable, Robust, User Friendly, and Flexible.

Aug 01, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - As an IT professional, I find WebFOCUS to be a powerful reporting tool which meets very diversified demands within my organization.

- Allows non-developers to quickly create reports and charts without a lot of technical know how.

- The applications can handle processing large amounts of data in a short period of time. - Technical support staff is knowledgeable and turnaround time for resolving issues is excellent. - Creating ad hoc reports in InfoAssist allows business users to quickly analyze data.

Cons: Have experienced a few hiccups when upgrading from one release to another, but with the assistance of their technical support team, we were able to resolve issues promptly.

Overall: Robust Reports and Charts; Business users can easily develop reports

Great product, very flexible and powerful

Dec 11, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the fact that WebFocus is able to solve a lot of problems. It is the type of reporting tool where if you want to accomplish something, there is a way to do it in WebFocus, complicated or simple. Email distribution is by far one of my favourite, we can customize reports to be sent out, embed them in emails, make multiple attachments. Active PDF is also very powerful too.

Cons: Ease of use is a main struggle point for the software. I find its hard to teach a new user how to use the power user tools at this point in time. Having attended their user conference, I have seen some new improvements and redesigns in the next release that will change my mind on this point. Ease of use is very important for user adoption.

BI /WebFocus developer

Oct 11, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ability to write code and extend it into the web languages makes it very flexible from a developer perspective which is unmatched really in the BI space. It's back-end maintenance is also very mature which makes security and maintenance easy.

Cons: Need to focus more on graphics/self service because it's lacking in many areas. It's ease of use is behind competitors such as Tableau and Qlik which makes it a hard sell with business partners.

Overall: It's kind of a love/hate relationship honestly. I love the ability to extend everything with code and get into true webdesign but the flexibility is also coupled with some areas which should be very simple to do and WF overcomplicates them. The self service aspect is hurting its adoption with business users as well.

WebFocus is easy to use, powerful, and intuitive

Aug 23, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to easily switch between a graphical interface and a text editor. I usually start the build of a new report with the GUI. It allows me to see what I'm building as I add columns, titles, and features. However, when I'm troubleshooting a report, I tend to use the text editor, which allows me to look directly at the code. When working in the editor, changes can be made quickly, and large chunks of code can easily be cut and pasted to expand the functionality of the report.

Cons: The software is fine. If I can a con, it would be some of the junior customer service folks that weren't able to resolve certain issues. Overall, however, the senior folks at Info. Builders have a wealth of knowledge.

Overall: WebFocus has all the features that our small/medium sized company needs. We've been able to build complex dashboards/portals, and the tools are easy to work with.

Information Builders Builds Relationships

Nov 24, 2015
5/5
Overall

5 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Information Builders is not just a company and it doesn't sell just products and services. They are a partner who ensures that you succeed and they will not talk you into a product that you don't need. When you have a question or concern someone is always more than willing to help you out... with enthusiasm and competence. The product is dynamic and robust to ensure that the business needs are met - technically as well as in usability.

Cons: Information Builders was a little slow to innovate into the 21st century until recently. The past version of WebFOCUS felt like it was still in the early 2000's, but with the release of WebFOCUS 8 they are relevant and innovating the in analytics space.

Recommendations to other buyers: When choosing a BI vendor and software make sure to choose a vendor who will understand your company and culture. After that you can evaluate the functionalities of the software, but the reality is that all software has strengths and weaknesses and it is crucial that your corporate culture and the relationship with the vendor are in lock step to deliver success. The greatest software in the world won't consistently deliver effectively if other pieces are disjointed and there isn't common communication.

Information Builders is truly a partner for success. They are always willing to work with you to implement successful solutions and continuously listen to specific customer needs. Many of the features in new releases are directly related to customer reque

Aug 01, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Information Builders is an innovative company and their products continue to improve. Given the success, experience and age of the company, they have proven to be a trustworthy business partner.

Pros: The WebFOCUS product can handle most if not all reporting requests, functionality is wide spread. If the product needs to be improved then IBI will partner with you to find a solution and/or improve the offering with new features.

Cons: Depending on the user the learning curve can be a bit high; users should start with the basics and build from there. Even with that though, a user should be able to gain momentum by having success early on.

WebFocus - a heavier, more robust SQL

Sep 26, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: We use AppStudio to create and maintain procedures (.fex). I really like the diversity in commands. You are able to join and manipulate data more than with raw SQL. I also like the option to use their GUI or their raw text editor.

Cons: It is confusing. Although they allow use of a GUI to make the software "easier" to use, there are many things that can ONLY be accomplished using the base FOCUS code. In addition, many times you have to pass over the data multiple times in order to actually get what you want out of it.

Overall: AppStudio is so much better than DevStudio. I can see many benefits to using this software. We allow users to pull exactly the data they need without having to write or understand SQL. This makes out backend more secure, and makes the whole process smoother for the user.

Best Customer Support in the Industry

Oct 30, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Fantastic, involved, motivated customer support team

Infographics are the best new feature to come along in quite awhile

Reporting Server is very fast - generally sub-second query time for a lot of queries, regardless of data source; server time is also minimal

Relatively easy to host multiple, separated applications with separate user groups and roles

Cons: Data adapter management

AppStudio software still needs an overhaul - unintuitive and ungainly (3GB???)

AppStudio licensing (vs Reports Developer) - reduce that to one version

it is an excellent company

Dec 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the new look of App Studio . it can do many powerful things. I loved the html composer and the easy way to create the new portals. In a few minutes you can create powerful dashboards.

Cons: infoassist since I did not used it so often.

Sometimes the workarounds do not work.

Most of the things are documented but sometimes some specific things we need to search in google to find the answer.

sometimes takes too long to solve an issue.

Overall: I was able to create fast dashboards.

I become a very experience developer using the app studio.

Mixed.. We have evangelists and others that would prefer not to use WebFOCUS.

Oct 26, 2017
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I think the operational BI aspect of WebFOCUS stands out. We like how the visualization aspects are growing and the interface is getting a more modern look and feel. I think you can do a lot with WebFOCUS.

Cons: Had many people complain about performance of the environment. Sometimes upgrades are tough and we have a lower confidence level that everything is going to work. People can find WebFOCUS hard to use and it can be hard to find WebFOCUS developers.

Overall: turning data into information for business

A Very Powerful Platform with excellent support

Oct 31, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The platform is very flexible and deep in capabilities. There has been no problem that our company has not been able to solve with it.

Cons: The self service capabilities of previous versions have been more like developer tools and not intuitive for business users to work with. This seems to be resolved in the latest version soon to be released.

Overall: We have made extensive use of dashboards, reports and business critical analytics decision making processes. It has truly made a positive impact on our bottom line.

Good for Dashboards

Oct 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The integration of HTML and SQL reporting capabilities helps for creating great, dynamic dashboards and reports. I love the ability to add parameters and criteria to my dashboards and make everything look sleek and easy to use.

Cons: If there is something I do not know how to do, it is difficult to follow the resources or troubleshoot the problems I am experiencing. I also would love to see improved error reporting that better specifies your errors, especially in SQL your code (when your procedure will not run).

Overall: It is a great tool for building more complex reports and dashboards. Would just like to see more resources and learning documents.

BNY Mellon Webfocus conversion

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: recently converted mainframe jobs to webfocus environment. Most existing jobs were easily ported over to distributed environment will few changes. However, this gave us an opportunity to do some well needed tuning on jobs that have been running on mainframe for 15-20 year. Tuning has increase efficiency and speed in new Linux environment and we are incurring cost savings by moving application to a distributed environment over IBM mainframe

Cons: i currently have no negative comments to make

Overall: it has been a good experience to learn about distributed environment after years of working on the mainframe

I've been "In FOCUS sine 1933" and have used it extensively since then.

May 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Innovation! The way things that are complicated are being made easy and the easy things are being automated. ... YES!, We can do that in WebFOCUS!

Cons: Really? What do I like LEAST? Well, I guess: keeping up with all the new features as the innovation continues a fast as it does... That's more of a challenge . BUT IBI provides great help , support, and training to help us overcome those challengers.

Overall: We can do that in WebFOCUS... Better than anything else...

The tool does an exceptional job of delivering information to many users.

May 23, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very scale-able and robust - it provides a solid platform for BI & Analytics

Report building tools are fairly easy to use, yet powerful

Software support team is excellent

Cons: Tremendous flexibility in deployment can lead to challenges in initial set-up and in ensuring multiple environment configurations are consistently applied.

Overall: Enabled a transformation of our information delivery to deliver key information to business users in an efficient, governed, and quality manner.

Great customer support and a tool that catched up significantly to other tools

May 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Broad functionalities - more than other tools

Very close customer support and relations

Look and feel is now in the new version modern and slick

Faster development and release cycles results in shorter wait time for new functionalities

Cons: Because its less known than the big tools executives might not buy in into the tool

Maybe still has some legacy "issues"

Still takes some bigger efforts to upgrade to newer versions

user friendly tool, good customer service

Dec 07, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: techsupport is great. Care about their customer. nice and easy tool to build reports. our tech support and account manager always reaching out to us and asking if we need any tech support and making recommendation.

Cons: only online training session available now, hope it can open group session or labs in this location.

Also for the summit, prefer location in Florida.

Overall: comparing with other reporting tool, I like this one most, highly recommended.

The most powerful tool from applications to complex reporting to full portals

Jul 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: WebFOCUS has all the building blocks to be simple or complex.

* capability of bringing disparate data together

* full applications are possible

* full formatting

* ability to create any kind of output

* ability to create background jobs with bursting and delivery options

Cons: The components can be pricey, but the efficiency of creating content after the initial learning curve is huge.

Overall: WebFOCUS became my consulting niche, allowing me

Great tools, awesome customer service and support, obvious IBI is continuing to improve products.

May 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Modern UI, taking the complexity out of the process of ingesting data and allowing business users to create reports, charts, and dashboards to gain insight into their business.

Cons: multiple tools to create BI solutions, although IBI is on a path to consolidate tool set. Would also like to see more accelerators for the various business units to help accelerate adoption in our company.

Overall: Insight, reports, Dashboards.

WebFOCUS in an Enterprise Environment.

Oct 11, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: WebFOCUS works well for our Business Intelligence applications and needs. We have used it as a flexible reporting and application framework for many years.

Cons: Updating major releases can be time consuming for a larger environment.

Overall: We use WebFOCUS to primarily pull reporting and dashboard data from our Data Repository. Our secondary use is an an application framework to build out webapps against our data infrastructure for multiple purposes.

Capterra loader

As our business grows, WebFOCUS scales with us

May 23, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Scalability and customer service are amazing. This software spans our entire enterprise to run the latest visuals to creating excel reports that automatically distribute.

Cons: Visualization on the browser needs good memory or it lags. I would love it if upgrades were really simple and i can use the new features quickly.

Overall: This software is everywhere in our organization, almost every employee uses or is affected by WebFOCUS.

Reliable for Years

Oct 11, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
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Pros: I have been using one version or another of Focus for over 30 years. While the core product has evolved and improved and even migrated across platforms ... the core reports still work with very little updates required,

Cons: Reporting server has a static font - which is proportional.

Overall: Migration from IBM mainframe using DB2 to a Unix platform using Oracle was extremely simple, most reports required only a two line change.

Longer learning curve, but great benefit yields when there is a clear understanding of the product

Nov 29, 2017
4/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Flexible, extensible, the product provides many opportunities to transform data in almost limit ways.

Cons: Longer learning curve, because of desperate setups among user bases there is a need to target training with better respect to the environment that the client is in.

Overall: Flexibility, opportunities to combine multiple data sources, near limitless possibilities when you have a clear understanding of the FOCUS language.

Michigan State Police utilizes WebFOCUS, love the environment. We are expanding every year.

May 23, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The Customer Support, IB has the best. Never have seen any other company so focused on customers. From sales, so systems, to project management, to development, etc - The Best.

Cons: None - Our issues have not been with the software, it's our existing technology, management, servers, etc within the State's Dept of Technology that hinders and creates issues with our software.

I have used WF for many years now and feel that each release is better and easier to use.

Dec 07, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Pros: The diversity... the GUi for the metadata, Infoassist and App Studio report writing options, ability to write code or use the ever-improving GUI. Also the ability to connect to various database platforms. Easy to use Portal developer.

Cons: I feel the early releases of the software can be QA'd better to catch some of the defects up front before released to the general public.

A great product and a great company

Aug 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: We have used IBI for more than 8 years and have never regretted our decision. They have been not just a vendor, but a true business partner who cares about the success of their clients.

Pros: User friendly, comprehensive functionality, incredible customer support, great annual user conference, extensive free online training videos, new functionality is added continually including from requests from customers.

Compared to prior versions it is becoming easy to work with new versions

Dec 07, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Webfocus is a robust tool than can very well handle high data volumes for large and transnational reporting

Most recent version 8.x onwards the tool is showing capabilities of good BI tool

Cons: BI dashboards and charts needs more flexibility to develop (still not Comparable with leading Dash boarding tools). Power users still not able to work independently .

Great BI tool

May 23, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: It is very flexible. You can do almost anything. Very scalable and stable. User acceptance was easy.

Cons: It might take longer to develop a report. Developers require some tool knowledge. There are a lot of features, so it is not always obvious to pick the right one for a specific requirement.

Overall: Easy dissemination of data and insight accross the organisation. Lots of capabilities.

Lots of power to make custom report

May 22, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: flexible, data integration, support and cost, can design reports ans dashboards that fit all business units, mobile reports rock

Cons: needs some gui interface to make some task easier, can we make a better interface for setting up security. hard to understand that part

Overall: can create reports from multiple data sources, can let users create custom reports from their own dash broads

Ease of use and intuitive

Oct 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How is can mesh up data from disparate sources and produce "board-room" style reports and analytics. The customer service experience is second to none. I would highly recommend to businesses that are ready to go to the next level.

Cons: upgrades are somewhat of a pain but are working on improving the process. Finding the right answers to upgrade issues.

My favorite BI software tool

Jul 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extreme customization. Being able to get at the code, and embed scripts and other languages opens this BI tool up to unlimited options.

Cons: While not required to use the product, learning the FOCUS language requires some time and effort. However, it really pays off in the long run!

Overall: BI for our employees, and BI for our customer via customer facing applications.

Partner for success

Jul 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Overall a great product, they engage with their clients well. Going to user meetings and/or their summit is highly recommended.

Pros: Great customer service; very flexible product; drill down feature is fantastic; multiple capabilities to fit a businesses needs

Cons: being a flexible product comes with complexity and a learning curve in full understanding of their vast system

Webfocus is one of the good BI tools, but many new tools are giving it a tough competition.

May 24, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: Focus language , which give tighter control over tool to any webfocus developer. From WF 8.00 its security has improved a lot and give good control to system administrator

Cons: Focus language , which give tighter control over tool, but same time create issue with creating a good user-friendly interface.

WebFOCUS provides the best of all worlds

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the flexibility that the product provides. If you are a hard-core developer, you can build excellent reporting applications. If you are an analyst and need to do a quick, one-off analysis, it works for that as well.

Cons: On occasion, new functionality takes a release or two to stabilize.

We have been using this product for many years and in the middle of upgrading to newer version.

Oct 26, 2017
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: WebFOCUS has lots of features and many modules and tools. The home page and video assist, upgrade tools are really good. Infoassist+ also seems to have lots of good features.

Cons: Not so easy to use. That is the feedback from most business users. Need features like tableau, which is easy t use for quick reports.

Going where we want to be

Oct 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Feature rich for business users and is a full platform for developers. The roadmap showcases many new features that are right where we want to be; advanced analytics, visualizations, Infographcs

Cons: Not all features works with all datasources

Overall: Able to create custom dashboards and business reviews

Truly Powerful Platform

May 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The ability to get and consume data from anywhere.

It Does it all, . . Dashboards, Reports, FML, Visualization and Data Quality

Cons: Looking forward to new Power Users to take in User Data and add to Corporate trusted data.

There are now other Cons to the software or vendor in my opinion.

Developer using webfocus

Dec 07, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: English like commands, the ability to use code vs drag and drop, can really make nice screen, and presentations. I like to code and the product interface with other software nicely.

Cons: appeals to be to battle between the components App studio vs Inforsys Coding vs non coding ,

Great product, has a learning curve

Mar 27, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Flexibility - how our users have full control of there data. Scalability - be able to manage multiple clients with ease

Cons: Complexity - have such a flexibility product has cause it to be very complex and partly a black box, where issues may arrive in different parts of the system

Have used this product for 15 years.

Nov 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Ability to create business savvy reports with a user friendly interface. Ability to access data across the enterprise. Fantastic customer support.

Cons: Nothing. Every time I've experienced an issue I've had it quickly resolved via online support. No complaints!

Very easy o learn and have users to adapt to it

Nov 29, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a great width and depth to its functionality. Very easy to use. End users love it and gives out power users ability to query their own reports

Cons: We use Maintain tool as our two way query . This application isn't the easiest to use and can be very hard to maintain

Very powerful and flexible software to do all your reporting and visualizations

Aug 04, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Flexibility. Can customize anything. This supports swiftly meetings all business needs and business questions.

Cons: Flexibility. Can customize anything. This is a con due to challenge with the customization brings maintenance considerations and requires high talent to support.

i have used Focus and WebFOCUS for over 30 years and have never found a task impossible

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Its flexability. an option can always be found to solve any problem. usually more than one way to do anything

Cons: the biggest problem in the beginning is the cost. once this is gotten over the benefits out weigh the cost when the power of the software is demonstrated

administrator and support end users

Nov 29, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: i like the direction it is heading the possibilities available. There are many things we can do with WebFOCUS and are barely scratching the surface.

Cons: cost of optional features. There are other features we would like to use that are cost prohibitive like mobile faves

excellent customer support... quality product...

Mar 27, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: flexibility, ease of use, portability... able to build customized dashboards in a relatively short amount of time. Quick response time...

Cons: Only small issue is that there are times when a ticket is submitted, it does not get routed to the right individual...

Consultant specializing in reporting and application development

Aug 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: WebFOCUS let me aid and create not only applications for clients but reporting from multiple database and output in any format needed.

Cons: If anything, the price. Clients wouldn't buy all the pieces they needed and then ask to self build.

Overall: Flexibility, efficiency

The Best BI tool for Application Development

Dec 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Data manipulation on the fly. Easy to use. And I like the HOLD files that can be used during the report development

Cons: Needs more Marketing guys to sell this product. Need more Videos on internet for self learning.

Overall: Able to build robust Dashboards with this software

Best BI tool

May 23, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: the diversity, flexibility, ease of use and unlimited capabilities. Easy to train end users. Great knowledgeable customer support.

Cons: The only con I have about the product is that the capabilities are huge and you don't always know what you know.

Analytical User

Oct 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: All of the different functions and features. The ability to pull together data across various platforms.

Cons: Not always intuitive. I would like to see better error identification.

Overall: We have been able to provide data snapshots for managers using dashboards.

Overall good experience. Product allowed us to provide a rich customer experience.

Oct 27, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Rich customer experience with ability to customize reports with our Brand. Ease of adding new visualizations and output formats.

Cons: Learning curve to use AppStudio and dialogue manager language. Dialogue manager language is not object oriented.

Capterra loader

Webfocus is the tool, which can provide solutions for any questions.

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Using Webfocus, you can do the data movements, you can create BI Reports, self service repoerts and data analytics.

Cons: It has to be more advanced on data visualizations. Provide individual solutions & implementations to Customers.

Good overall. we are little unique in that we cannot use a number of the tools.

Oct 27, 2017
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: flexibility, speed. ability to customize and be flexible. experts are great but ramping up a new developer can be time consuming

Cons: how we have adopted it, hard to troubleshoot, complex to find issues or figure out how to debug things

Very flexible tool.

Nov 29, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Flexibility and longevity, with minimum customization I've been able to adapt 20+ year old mainframe code to WF 8.1.05.

Cons: Error messages are sometimes vague or misleading, especially when debugging single quote or parentheses issues.

Great tool for creating our reports for our dashboards.

May 24, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The things that it can do are remarkable.

Ability to create reports through coding or though GUI interface.

The GUI interface is pretty helpful especially while learning

Cons: Learning curve is huge but worth the extra work.

Error codes could be a little more helpful. Sometimes when you receive an error you cannot tell what or where the error is.

Overall: Portal creation

This has been such an easy transition for us from our old software to WebFOCUS.

Jul 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The flexibility of the WebFOCUS language and we were easily able to reproduce our old data models and deliver them to clients without interruption or major lifting once security was set up.

Cons: There's not much I don't like, there is just a steep learning curve if you want to take off quickly while having intricate security, so that's more our issue than IB.

Non-DEV Power User Tester

Sep 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Ease of use - easy to utilize existing views with minimum knowledge of the data

Cons: Products contain different features across the product line. InfoAssist vs app studio vs chart vs report

I am a new developer and the latest version is so user friendly it almost does my job for me!

May 24, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and the functional layout. It really is intuitive and I almost feel overpaid now because any person with computer skills can just about create content now.

Cons: Any person with a base level of computer skills can just about do my job now! Actually, I haven't any complaints other than some Chrome compatibility issues!

Overall: The ability to quickly provider insight to all levels of management and users so they can make sound, data driven decisions when creating strategies for meeting their outcome objectives.

Good for Dashboards

Oct 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to make it do anything and everything

Cons: Some things that would seem to be easy are difficult

Overall: BI Dashboards that provide immediate feedback to the user are relatively easy

Love the Product

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The product is so user friendly and can be used by multiple levels of knowledge. HIGHLY Recommend!

Cons: There is nothing I can think of as a con...

PMF is a great software but takes lot of time to load pages.

May 22, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The tile on the gadgets which shows instantly where the data is coming from for the particular chart.

Cons: Loading time for each page is high. I hope the next version is fast. The time dimension always defaults to current period even when we choose other time periods. Wish it remained on the option we chose.

Overall: The whole organization has started identifying their key processes and started measuring their performance metrics. This software will help our organization to achieve performance excellence.

Capterra loader

Flexible, simple and powerful product

Mar 23, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Webfocus is pretty nice and easy to use tool work and build reports. Tech support team is just amazing and always gives us recommendations about everything on the product. And Webfocus integrates with other data source application and it feels good to work with them in one place.

Cons: I will complain about the codes, sometimes don't know why it just keeps breaking codes and does not have features to restore it back. And product's cost is high.

I have used IBI products for close to 30 years and believe the are the very best for customer servic

Nov 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, compatibility with other systems, GREAT customer support, continuing education, overall just great to use!

Like the direction the product is headed

Oct 31, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to create anything the customers request

Cons: The learning curve for developers to create content

Software developer using WebFocus for 20+ years. I have seen it grow from the beginning.

Feb 20, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Has many bells and whistles that make the world of reporting and developing fun again. It provides much needed power and command right at the user's fingertips.

Cons: It takes knowledge of many other languages to produce the most eye pleasing reports and dashboards. JavaScript and CSS are a must if you want anything close to what they cover in a sales presentation. This was a little misleading at first and makes it not quite so "out of the box" as billed.

Overall: A lifetime of useful reporting and development jobs.

Ive used it for 6 years and still learn new tricks all the time.

Nov 29, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I like the fact there is a true programing language behind the product so when you are faced with an odd request to do something, you can usually find a work around that will do the trick.

Cons: Sometimes the app studio interface can he hokey. When you make a change in the code it often will break the ability to open the code in particular charting. Also I have seen a lot of times where it crashes with very little information as to the why.

Incredible flexibility and extensibility. Not as intuitive as other products.

Oct 27, 2017
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Capabilities. You can make this do pretty much whatever you want. Because there is a language behind it, it can be customized to do whatever you want.

Cons: Intuitiveness. There is a learning curve to using the product (although they are improving that), and if you want to customize, to do as you wish, you had better be a programmer. However, because of the learning curve (or the reasons for it being so steep), you can customize like crazy.

Solid Platform, excellent support

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: IBI is the best software company. Great customer support, training and service. The product is solid and customizable beyond what other BI tools can offer.

Cons: After working with the product for over 6 years, I've have mostly positive experiences. The few times that there have been questions, the tech support staff have help us overcome the hurdles.

Capterra loader

We are using Information Builders WebFOCUS Business User Edition - finally BI for the Midsize

Oct 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to get started, quick learning curve, excellent support. We love the scheduling and alerting especially - reports that need to be sent internally and to customers is now handled automatically.

Cons: Wish there was more community support for our edition - but it is new and there may not be a large user base yet.

Overall: We were able to affordably implement BI into our organization.

There are much better products

Feb 15, 2018
3/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Offers a vast array of tools and sub-products to help achieve reporting goals. Many tools and charts and graphs are easy to configure.

Cons: Needs to be fully integrated into all data sources to get a good use. Not great for adhoc or highly customized reports. Templates and color schemes are a nitghtmare to develop and use.

Easy to use and Learn. I self taught webfocus app studio and info. assist+

Dec 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: very good products and easy to use. gui of both product is intutive and self describe. and lot of help and support from IBI team

Overall: build a POC at my company for Financial group to show how this product works and gage the use of the production and to show the company financial data at finger tip.

webfocus is very flexible and i can write and deploy reports quickly

Jul 31, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: i like the ability webfocus has to pull data from various platforms into one report. Also, the support staff at information builders is great to work with. there's a lot to learn in using it but information builders is very helpful in providing the tools to learn.

Good for more than just data analytics

Sep 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like the ability to automate processes, and capture new data to augment the analytics process.

Cons: Not quite as intuitive as some of the newer visualization tools such as Tableau. However, the product direction is good and improving all the time.

Love WebFOCUS

May 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ability for users to do things themselves without requiring a trained developer.

Cons: Many end-users have trouble - they are able to write reports because the software is so easy to use, however they do not know the data.

Webfocus is a powerful reporting product with a lot of pieces

May 23, 2018
4/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: With enough time and effort, you can do nearly anything you can think of with the product. However, a considerable amount of knowledge and expertise is needed in order to do anything that is off the basic feature set.

Cons: The software is difficult to learn and training is expensive. Without professional services, it is very difficult to become self-sufficient with the product.

Overall: This software has allowed us to replace a fairly complicated reporting system that we had for 10+ years. We have been able to reduce the number of reports needed and continue to decentralize our report writers.

Information Builders is a great tool and we haven't found anything that we can't do with it

Oct 27, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The breadth of functionality the tool provides

The level of customer support both from the corporate staff and the technical group is excellent. They work very hard to be a business partner

Cons: The learning curve can be a bit steep, but the company is making great strides in this area. Previews of the road map for future releases are exciting

Overall: We use many features of the product including IWay, portal development, and report scheduling and distribution capability.

Solid Platform, excellent support

Oct 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexibility of the end products and the level of support provided

Cons: the amount of training required to fulfill complex reporting

Jack of All Trades With a Steep Learning Curve

Aug 20, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: WebFocus is the kind of analytics platform that can almost be used for anything and by anyone. The software is flexible and is easy to use. It helped me create different dashboard I needed for my job presentation and everything went almost smoothly. The sharing is flawless; my team was able to access the dashboard even with different processing systems. Although there were more than a few people on our team, the system still ran efficiently with little to no bugs at all. We have been using this system for a few months now and it is really helpful.

Cons: Learning the necessities for this software is a little bit confusing at first, but after a few times of using it and getting used to, using it is a little bit easier now.

Mostly use InfoAssist as a manager of an HRIS team who uses it more than me.

Nov 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Very flexible and it made it easy for us to transition from Mainframe Focus to Webfocus. Love that we can use "hold" files in programs. Our other reporting product we use for other BI reporting does not allow that.

Cons: Would love to see its user base continue to grow larger than some competitors so that it continues to stay around for a long time; but overall, no cons I can think of about the product.

Overall: Fast development, large userbase on campus

WebFOCUS Ease of Use

Jul 18, 2017
1/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to understand and pickup, Very quick to fix bugs that occur, New versions always bring new possibilities to the business

Cons: Bugs can be tough to workaround, but typically there is a solution. Sometimes upgrading to newer versions is tricky depending on what the migration involves.

Great experience overall! Would like more support on using the product.

Oct 27, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Innovation - specifically in the predictable area. I love the page designer, ability to install the product on the cloud as well as voice search capabilities.

Cons: Steep learning curve of the tool. As a manager I find it extremely hard to find the right talent and experience.

Capterra loader

WebFOCUS BI and Analytics, The Greatest Environment to work with.

Mar 21, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: The BI Portal is a very nice interface that allow users to navigate pretty easy and security to be controlled. The yearly user conference is very nice as they work to listen to how users are using the application and help individually.

Cons: The administration and configuration of the environment are not so easy and quite complex to understand.

Overall: Good Product and support.

Does a great job compiling reports

Jan 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: WebFocus does a great job of crunching the data and generating reports. It also does a great job of helping us communicating that information to our clients.

Cons: WebFocus does have a bit of a learning curve. It could be streamlined and made a little more easy to use.

Overall: WebFocus does a great job of crunching the data and generating reports. It also does a great job of helping us communicating that information to our clients.

Excellent Product

May 23, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The ability to present data in a easy and understandable way. Presenting multiple charts on crime trends to help our law enforcement members know where to fight the crime.

Cons: Sometimes I have to reach out to ask questions and I wish the knowledge base data was a little easier to understand. Plus if you don't use it, you lose it.

Overall: presenting crime data in an efficient manner.

WebFOCUS

Feb 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very easy to use and convenient. You can use to make customizable report, analyze the data and sent to your customers

Cons: It has a steep learning curve and can be overwhelming at first. I haven't found a lot of resources and tutorials to learn from.

I am able to cut down daily reporting time from hours of manual work to minutes of front end set up

May 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it is an sophisticated aesthetic software that is easy to use across of levels. This software allows me to do all my work on the front end and gives the ability to transform any report/chart/ graph, to another almost instantly.

Cons: That the 8.2.04 has not released yet. I am very excited for the release so that I can integrate info graphics in to my day to day reporting.

Overall: I gained insight to deep dives into data that would take hours to review in a very clean graph/ chart that gave me the ability to share instantly with my team. And hopefully in the near future leadership that will shed light into additional cost savings in my department.

good experience facilitates my work tasks, analyzes and among others I recommend it very good.......

Mar 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: what I liked most about this program, is that the efficiency to do analisys, files and others are excellent I recommend it

Cons: I have nothing bad to say about this program, until now and had a good connection with him and a lot of help

Overall: good

So far the experience using the WebFocus application has been great.

May 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the user friendly functionality, the adaptability, way to navigate it and the controls afforded to the end user.

Cons: Probably the behind the numbers data work. Though i heard during the conference it is getting better.

So far new to the software and it has been real easy to understand as a newcomer to the system.

Nov 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use for new users. I've studied programming before and so far this has been easy to pick up and the classes have been very informative. Nothing really has popped up as too difficult concepts, everything has been very understandable.

Cons: The only thing is there are a lot of preset variables to do a multitude of different things. It has been difficult trying to remember which ones to use for different situations, or which ones will give me the information I am looking for.

Overall: So far a tough call since we are just beginning to set it up.

I was able to create the visualization i needed for. Insights is very great!!

Oct 26, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Insight, Resource Analyzer and we are looking forward using the Usage monitoring. I like the fact that you can create different filters that follow the chart .

Cons: Sometime functionality within InfoAssistPlus is not intuitive or user Friendly to use for some of the users. I believe that videos your team is working on creating and putting in place on YouTube will help a lot my users.

Overall: Easy tool to plug in with our data warehouse as well as the many applications used across the organization.

Great reporting tool

Dec 07, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The platform is easy to use and provides easys to understand reporting results. It integrates easily with other data sources

Cons: The platform has a high initial cost which makes it harder to influence others in the institution to adapt.

I consider myself an entry level user. We implemented some of the dashboard functions for a client

May 22, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Great product functionality (once configured). Dynamic dashboards are powerful with great visualization. Extremely flexible from a data integration standpoint.

Cons: I have heard that there has been significant progress with the embedded functionality so things may be better, however this has been my least favorite thing about the product.

Overall: dynamic dashboards... a potential offering to my client base...

develper using their iway product and others

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: straight forward interface and user friendly view. GUI is good for new user to start with and for experienced user as well.

Cons: need some in depth knowledge to use. Application help section not cover all fields that is likely making confussion.

Capterra loader

Executive manager of poultry farm under establishment

Dec 24, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: helping me to make decisions on products selection for project designing from many companies around the world.