Information Builders

WebFOCUS

4.5 / 5 18 reviews

Who Uses This Software?

Mid market to enterprise


Average Ratings

18 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Information Builders
  • www.ibi.com
  • United States

About WebFOCUS

Information Builders WebFOCUS is the industrys most flexible and pervasive BI and analytics platform, able to deliver a broad range of governed analytical tools, applications, reports, and documents to any and all business stakeholders. It is a comprehensive platform that provides an array of analytical and operational benefits inside and outside the enterprise, whether to management, analysts, line-of-business workers, partners or customers.


WebFOCUS Features

  • Ad hoc Analysis
  • Ad hoc Query
  • Ad Hoc Reports
  • Benchmarking
  • Budgeting & Forecasting
  • Dashboard
  • Data Analysis
  • Data Visualization
  • Key Performance Indicators
  • OLAP
  • Performance Metrics
  • Predictive Analytics
  • Profitability Analysis
  • Strategic Planning
  • Trend / Problem Indicators
  • Application Development
  • Budgeting & Forecasting
  • Data Analysis
  • Decision Tree Analysis
  • Monte Carlo Simulation
  • Performance Metrics
  • Rules-Based Workflow
  • Sensitivity Analysis
  • Thematic Mapping
  • Version Control
  • Ad Hoc Reports
  • Collaboration
  • Dashboard Creation
  • Data Source Connectors
  • Data Visualization
  • Drag & Drop
  • Drill Down
  • Financial Reports
  • Marketing Reports
  • OLAP
  • Projections
  • Sales Reports
  • Scheduled / Automated Reports

WebFOCUS Reviews Recently Reviewed!

Incredible flexibility and extensibility. Not as intuitive as other products.

Oct 27, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Capabilities. You can make this do pretty much whatever you want. Because there is a language behind it, it can be customized to do whatever you want.

Cons: Intuitiveness. There is a learning curve to using the product (although they are improving that), and if you want to customize, to do as you wish, you had better be a programmer. However, because of the learning curve (or the reasons for it being so steep), you can customize like crazy.

Overall good experience. Product allowed us to provide a rich customer experience.

Oct 27, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Rich customer experience with ability to customize reports with our Brand. Ease of adding new visualizations and output formats.

Cons: Learning curve to use AppStudio and dialogue manager language. Dialogue manager language is not object oriented.

A7a1d8e06a62a68b24f2d8247304a53f

We are using Information Builders WebFOCUS Business User Edition - finally BI for the Midsize

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to get started, quick learning curve, excellent support. We love the scheduling and alerting especially - reports that need to be sent internally and to customers is now handled automatically.

Cons: Wish there was more community support for our edition - but it is new and there may not be a large user base yet.

Overall: We were able to affordably implement BI into our organization.

WebFocus is easy to use, powerful, and intuitive

Aug 23, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The ability to easily switch between a graphical interface and a text editor. I usually start the build of a new report with the GUI. It allows me to see what I'm building as I add columns, titles, and features. However, when I'm troubleshooting a report, I tend to use the text editor, which allows me to look directly at the code. When working in the editor, changes can be made quickly, and large chunks of code can easily be cut and pasted to expand the functionality of the report.

Cons: The software is fine. If I can a con, it would be some of the junior customer service folks that weren't able to resolve certain issues. Overall, however, the senior folks at Info. Builders have a wealth of knowledge.

Overall: WebFocus has all the features that our small/medium sized company needs. We've been able to build complex dashboards/portals, and the tools are easy to work with.

Very powerful and flexible software to do all your reporting and visualizations

Aug 04, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Flexibility. Can customize anything. This supports swiftly meetings all business needs and business questions.

Cons: Flexibility. Can customize anything. This is a con due to challenge with the customization brings maintenance considerations and requires high talent to support.

A great product and a great company

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We have used IBI for more than 8 years and have never regretted our decision. They have been not just a vendor, but a true business partner who cares about the success of their clients.

Pros: User friendly, comprehensive functionality, incredible customer support, great annual user conference, extensive free online training videos, new functionality is added continually including from requests from customers.

Cons: We don't have any complaints about the product as it has met all of our needs and continues to grow in functionality with each new release.

Consultant specializing in reporting and application development

Aug 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: WebFOCUS let me aid and create not only applications for clients but reporting from multiple database and output in any format needed.

Cons: If anything, the price. Clients wouldn't buy all the pieces they needed and then ask to self build.

Overall: Flexibility, efficiency

Information Builders is truly a partner for success. They are always willing to work with you to implement successful solutions and continuously listen to specific customer needs. Many of the features in new releases are directly related to customer reque

Aug 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Information Builders is an innovative company and their products continue to improve. Given the success, experience and age of the company, they have proven to be a trustworthy business partner.

Pros: The WebFOCUS product can handle most if not all reporting requests, functionality is wide spread. If the product needs to be improved then IBI will partner with you to find a solution and/or improve the offering with new features.

Cons: Depending on the user the learning curve can be a bit high; users should start with the basics and build from there. Even with that though, a user should be able to gain momentum by having success early on.

Reliable, Robust, User Friendly, and Flexible.

Aug 01, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: - As an IT professional, I find WebFOCUS to be a powerful reporting tool which meets very diversified demands within my organization.
- Allows non-developers to quickly create reports and charts without a lot of technical know how.
- The applications can handle processing large amounts of data in a short period of time. - Technical support staff is knowledgeable and turnaround time for resolving issues is excellent. - Creating ad hoc reports in InfoAssist allows business users to quickly analyze data.

Cons: Have experienced a few hiccups when upgrading from one release to another, but with the assistance of their technical support team, we were able to resolve issues promptly.

Overall: Robust Reports and Charts; Business users can easily develop reports

The most powerful tool from applications to complex reporting to full portals

Jul 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: WebFOCUS has all the building blocks to be simple or complex.
* capability of bringing disparate data together
* full applications are possible
* full formatting
* ability to create any kind of output
* ability to create background jobs with bursting and delivery options

Cons: The components can be pricey, but the efficiency of creating content after the initial learning curve is huge.

Overall: WebFOCUS became my consulting niche, allowing me

webfocus is very flexible and i can write and deploy reports quickly

Jul 31, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: i like the ability webfocus has to pull data from various platforms into one report. Also, the support staff at information builders is great to work with.

Cons: there's a lot to learn in using it but information builders is very helpful in providing the tools to learn.

Real feedback based on real life experience

Jul 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Customer support is really great. Nice people.

Pros: OK, this will sound like a promo - but this is real feedback based on real life experience using various BI and FR tools over the years. Over the last decade Finance/BI has inherited many ops tasks as traditional IT departments push to migrate BI and financial reporting to ¿user self-service¿. (Keeps their headcount down and mine up!) WebFocus has all the `sexy¿ stuff that software vendors are promoting. Great, but I am a production shop and 90% of what we do is just day-to-day critical. WebFocus provides the three critical components I need from a BI software package: InfoAssist helps us manage through staffing churn. I don¿t need to hire BI staff with WebFocus experience as most Individuals with any kind of BI experience can launch InfoAssist and figure it out themselves. Reportcaster: My staff can manage standard scheduled report distribution in Reportcaster. Once set up it¿s easy to maintain. Speed: ¿Instant¿ graphs and analytics is today¿s expectation. We¿ve got more data than we have time to do report development, so WebFocus gets us to the data for all the one-off reports and charts.

Cons: This is not really a con, but a heads up. WebFocus is a robust BI tool. Setup and security requires your IT Department's "buy in" to support the tool. Yes, it's a BI reporting package, and it can be used for just that, but WebFocus can do so much more - and sooner or later you'll want the 'more'

Partner for success

Jul 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Overall a great product, they engage with their clients well. Going to user meetings and/or their summit is highly recommended.

Pros: Great customer service; very flexible product; drill down feature is fantastic; multiple capabilities to fit a businesses needs

Cons: being a flexible product comes with complexity and a learning curve in full understanding of their vast system

WebFOCUS Ease of Use

Jul 18, 2017
1/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to understand and pickup, Very quick to fix bugs that occur, New versions always bring new possibilities to the business

Cons: Bugs can be tough to workaround, but typically there is a solution. Sometimes upgrading to newer versions is tricky depending on what the migration involves.

Build Robust and Easy-to-use Customer Portals

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The company I work for has many existing reports in OLAP and other formats. They purchased WebFocus to begin building out and modernizing client portals, with more visually-appealing charts and graphs in dashboard layout. On top of this, my team and I were all brand new to WebFocus. Within a few months of implementing WebFocus, and partnering with a couple of WebFocus consultants (whom are top-notch by the way), we successfully launched our first client portal on the WebFocus platform. I joined the team earlier this year, so I wasn't involved in the evaluation process, but from what I hear of the other tools that were evaluated, we would have already surpassed their capabilities early on in our project.

From what I have seen so far, WebFocus is a very powerful BI tool, with probably more capabilities than we have would ever think of using. We've yet to reach the limits of the tool, and believe me when I say that we have tried.

Cons: The WebFocus format and language is a little different than what I already knew. So there is a learning curve. However, with some training, and the will to learn, it gets much easier in a few months.

My favorite BI software tool

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Extreme customization. Being able to get at the code, and embed scripts and other languages opens this BI tool up to unlimited options.

Cons: While not required to use the product, learning the FOCUS language requires some time and effort. However, it really pays off in the long run!

Overall: BI for our employees, and BI for our customer via customer facing applications.

This has been such an easy transition for us from our old software to WebFOCUS.

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The flexibility of the WebFOCUS language and we were easily able to reproduce our old data models and deliver them to clients without interruption or major lifting once security was set up.

Cons: There's not much I don't like, there is just a steep learning curve if you want to take off quickly while having intricate security, so that's more our issue than IB.

Information Builders Builds Relationships

Nov 24, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Information Builders is not just a company and it doesn't sell just products and services. They are a partner who ensures that you succeed and they will not talk you into a product that you don't need. When you have a question or concern someone is always more than willing to help you out... with enthusiasm and competence. The product is dynamic and robust to ensure that the business needs are met - technically as well as in usability.

Cons: Information Builders was a little slow to innovate into the 21st century until recently. The past version of WebFOCUS felt like it was still in the early 2000's, but with the release of WebFOCUS 8 they are relevant and innovating the in analytics space.

Recommendations to other buyers: When choosing a BI vendor and software make sure to choose a vendor who will understand your company and culture. After that you can evaluate the functionalities of the software, but the reality is that all software has strengths and weaknesses and it is crucial that your corporate culture and the relationship with the vendor are in lock step to deliver success. The greatest software in the world won't consistently deliver effectively if other pieces are disjointed and there isn't common communication.