# CARA Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CARA Software - reviews, pricing plans, popular comparisons to other Document Management products and more. Source: https://www.capterra.com/p/118031/CARA --- # CARA Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CARA ## What is CARA? CARA provides a unified foundational platform for transforming and digitising business process and content management across a global organisation. It provides a secure window to all the information, documents and process insights that teams need to improve and accelerate the work they do, enabling a true content services platform. Everything, from the database and workflow engine to security, versioning and auditing, is built in to CARA. ## What is CARA used for? [Document Management](https://www.capterra.com/document-management-software/)[Content Management](https://www.capterra.com/content-management-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 80% Neutral 15% Negative 5% Starting price $1 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CARA?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.generiscorp.com&name=CARA) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CARA 4.2 (20) VS. [4.6 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $1 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (20) Ease Of Use 4.7 (28,366) Value For Money 4.4 (17) Value For Money 4.5 (20,508) Customer Service 4.3 (18) Customer Service 4.6 (18,506) ## CARA alternatives Highest Rated [Google Drive](https://www.capterra.com/p/161425/Drive/) [4.8 (28,490)](https://www.capterra.com/p/161425/Drive/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161425/Drive/) [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) [4.7 (28,939)](https://www.capterra.com/p/160756/Google-Docs/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160756/Google-Docs/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,559)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [OneDrive](https://www.capterra.com/p/161304/OneDrive/) [4.5 (12,700)](https://www.capterra.com/p/161304/OneDrive/reviews/) Starting price $1.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161304/OneDrive/) [View all alternatives](https://www.capterra.com/p/118031/CARA/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Collaboration Tools 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Document Storage 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system File Sharing 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Access Controls/Permissions 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Electronic Signature 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Digitally sign online documents File Conversion 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Convert files to a different format CARA 68 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Supports audio files Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Define and maintain business rules that determine workflow capabilities and criteria Create and manage digital catalog of products/services with their details, specifications, and price Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Facilitates online authoring and publishing of the content Investigate and take action at root cause or error in processes to prevent recurring issues Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Manage digital assets Electronic signing method that validates the authenticity and integrity of a digital document Automated or logic-based workflows that assist in the creation of electronic documents Assign categories, labels, tags, or attributes to documents for organization, search and storage Custom forms to streamline repetitious aspects of a document Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Digital forms that are shared and accessed online Digitally sign online documents Track and ensure quality of products in accordance with food and drug administration (FDA) act Convert files to a different format Create, save, and store files Recover lost, deleted, or damaged files Public or private sharing of digital files such as documents, audio/video, images, and more Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info. Guidelines set by the International Organization for Standardization Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Collect and maintain structured information that describes data or content Access software remotely via mobile devices Manage and support multiple languages Drag and drop/visual interfaces that allow non-tech users to build without writing code Ability of websites, web applications, or mobile applications to function without an active internet connection Document any changes or proposed changes made to business processes or workflows Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Edit text as needed Set up connections to third-party platforms to improve business processes Track employee/learner's progression through training programs Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track revisions and updates made to files and navigate between different versions Supports various video file formats Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (20) 4.5 Based on 20 reviews ## Pricing Value for money 4.4 (17) Free Trial Basic $1.00 Per User,Per Month Value for money 4.4 (17) 4.4 Based on 17 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (18) 4.3 Based on 18 reviews ## User reviews Overall rating 4.2 Based on 20 reviews Filter by rating 5(9) 4(7) 3(3) 2(1) 1(0) Mentioned topic Sorted by most recent LG Lakshita G. CEO Information Technology and Services ### "CARA-Managing Informaion in Industries" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 8, 2025 Overall experience was Great and the software is great in clinical document management and it provides some good features like document version control Pros The thing I like most about CARA software is it provides content management features with AI powered automations. Cons The thing I don't like about CARA software is that it has very few third party resources and it lacks advanced AI Features. Switched from [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) It provides more features and also it provides audit trails, document version control and many more features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BR Barbara R. Scientific Writer Pharmaceuticals ### "A Just-Okay Program for Document Management and Sharing." 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 2/10 March 17, 2022 It is good for sharing documents for review and editing, if you have a lot of time to figure it out. Pros I like that you can share documents with co-workers. Cons It's not a very user-friendly program, and it's not very intuitive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH Stefan H. Consultant Management Consulting ### "CARA in an highly diverse QM organisation" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 23, 2020 Pros Capability to generate language specific master data / taxonomies which helped the global organisation to stay in control of meta data systems while allowing local inits to adopt the taxonomies to their local needs and habbits. Very easy and fast way to hook in local adoptions/ configurations. Cons Difficult to manage the local adoptions on a globa level due to missing functionality of managing code segments in central libraries and therby avoid duplication of customizations for local enteties. Reasons for choosing CARA Choose CARA because of the flexibility and functionality. Also the Generis organizations was vers responive and supportive during the sales cycle and beyond. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 20, 2021 Hi Stefan, Thank you for your review, it's great to hear that you enjoy the flexibility and functionality of CARA. CARA v5 has a built-in management of language aliases for all values. They are stored on objects and updated when dictionaries are updated; this allows full text searching / indexing in any language the customer wants. To find out more, please get in touch with us : info@generiscorp.com. Many thanks, The Generis Team. AU Anonymous User Account Manager Information Technology and Services ### "Account Managers View on Cara" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 20, 2020 Pros Depth and breath of the system, good user interface Cons Sometimes not focused enough, too many moduls Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RL Raul L. SAP and Documentum Lead Oil & Energy ### "CARA vs Webtop" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2020 Pros I love the user interface interactions. I find more easier than Webtop and more effective. It is not complicated at all. Cons I think in this aspect I can I did not find anything I don't like as I am a heavy user of Webtop and Cara is very good. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 20, 2021 Hi Raul, Thank you for your review. We're very happy to hear that you enjoy using CARA. Many thanks, The Generis Team. EC Erika C. Senior Analyst Pharmaceuticals ### "Cara survey" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 July 20, 2020 Support was able to help me with issues pretty thoroughly. Pros I like most about the Cara software its graphical interface. Cons The procedures to upgrade when using documentum software Reasons for choosing CARA I was not involved in the purchasing process Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KG Kim G. Sr. Systems Analyst/Programmer Information Technology and Services ### "CARA: great tool, not so good support" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 July 15, 2020 My overall experience is OK. I know CARA is a powerful tool but if one doesn't understand how to use it and configure it properly, how powerful it is doesn't matter. I just wish there was more "how-to" documentation and better tech support. This is the general consensus among my colleagues as well. Our team develops solutions for several other departments across the county. When they have an issue, we need to be able to resolve it quickly. Technical support overall is pretty much non-existent; everyone is nice but if there's no resolution then.... I was given an account to login to but man, most of the time it didn't work (I had reset my PW several times) and when I did get in, I wasn't able to find what I was looking for - I eventually gave up. First, there should be a knowledge base of problems and solutions, secondly there should be a way to open a trouble ticket which should be immediately assigned to a tech-support person that can work with you on resolving the issue. DOCUMENTATION!!! A COMPREHENSIVE TRAINING MANUAL FOR DEVELOPERS; one that is tightly coupled with the amazing online class we were offered a couple of years ago. Pros I think CARA is a powerful tool. Integration with the Documentum platform and our existing business process was easy. The out-of-the-box functions are awesome; I especially love that you can customize to down to the level of an attribute. Finally, after having the product for a few years, we were offered an excellent on-line training (unfortunately at the time, I was developing in another tool... so I lost most of what was taught). Would be great if this training was recorded and saved to refer back to. Cons 1\. One feature in particular is a dynamic quick search. HPI, another UI tool, has a feature that allows you to start typing in a search box and as you're typing, the results start to filter. The search goes across ALL columns (attributes) defined and it is invaluable. It adds a tremendous amount of flexibility and ease and greatly impacts productivity in a positive way. 2. CARA uses BRAVA! for document viewing but it doesn't offer much documentation on how to use it and use it effectively. I searched the internet and found something that helped me learn the tool but there seems to be a bug with it... there's no real tech support. 3. Why can't we customize the look and feel of the forms? That would be a nice feature so that more than one field could be placed on row. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HA Hideaki A. General Manager Pharmaceuticals ### "Good software/implementation partner" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 15, 2020 Pros software: High reliability and high quality Generis:Project management ability to implement EDMS system (CARA) Cons Lack of consultants and engineers to deploy in Japan Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HD Hager D. Network security and presales Engineer Telecommunications ### "Cara in a glance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 14, 2020 very Good Pros Ease of use and integration of other applications Cons different language support and different fields Reasons for choosing CARA Ease of Use, Very Good support, Team is helpful .. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Anees R. Technical Lead Information Technology and Services ### "Cara - Modern intuitive UI " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 14, 2020 The overall experience is great. Right from the product selection --> Communication --> config movement --> data transformation --> Testing --> Production go live. It was one of the best projects that I have ever worked with Pros We have moved from FirstDoc to CARA almost 2.5 years back and the response was excellent. We were surprised by the extent of a positive reaction. Never seen such a turnaround in the user sentiments. CARA provides intuitive UI and good OOTB features which enables end-user to locate and work on their content pretty easily. It also provides highly configurable UI for the administrators/power users to deploy the new changes very easily and effectively. We are very pleased and thanks to Generis to successfully migrate and transform our system to the new heights Cons Generis support can be better and they need to work on the documentation more effectively. Alternatives considered [Veeva Vault](https://www.capterra.com/p/173465/Veeva-Vault/) [CARA](https://www.capterra.com/p/118031/CARA/) Reasons for choosing CARA Cost and licenses were pretty simple and project support was great from Generis. Configuration movement and customization rewriting were comparatively simple to other products. Generis support during the project was good and they were flexible and very much from requirement gathering up to the implementation Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/118031/CARA/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)