# Tripleseat Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Tripleseat Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Tripleseat Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/118047/Tripleseat --- # Tripleseat Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 12, 2025 Written byDavid Jani David Jani David Jani is a senior content analyst at Capterra. With a background in tech journalism, public relations, professional training, and marketing, he uses his extensive experience to investigate small business technology trends, with a focus on... [See bio & all articles](https://www.capterra.com/resources/author/david-jani/) Edited byCaroline Rousseau Caroline Rousseau Content Editor After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers devel... [See bio & all articles](https://www.capterra.com/resources/author/caroline-rousseau/) Content Editor Written by [David Jani](https://www.capterra.com/resources/author/david-jani/) David Jani is a senior content analyst at Capterra. With a background in tech journalism, public relations, professional training, and marketing, he uses his extensive experience to investigate small business technology trends, with a focus on marketing and cybersecurity, to provide timely, actionable insights for small and midsize businesses. Edited by [Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/) Content Editor After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers develop and produce compelling content about today’s business matters. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Tripleseat Tripleseat Overview: ### Key takeaways Insights from verified Capterra reviews Tripleseat is an encompassing event management platform built for small hospitality teams that handle frequent bookings and client coordination. It is most used by restaurant and food and beverage firms, and stands out for its calendar and scheduling tools, which help prevent double bookings and improve response times. Updates in the last year such as 3D floorplans and ticketing also expand its potential use cases. ### Our verdict Tripleseat is a practical choice for teams that need to manage high volumes of event bookings and client interactions without switching between tools. By centralizing operations within a single tool, it supports daily workflows well, but buyers should expect occasional bugs and a more limited mobile usability. While not ideal for firms needing deep customization, it delivers strong value for fast-paced operations. Overall rating Based on 573 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 2% Pros & cons Streamlined and intuitive workflow Centralized client communication hub Email delivery and usability issues Cumbersome menu and data editing Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Tripleseat alternatives Tripleseat may not suit every team, especially if you prefer a different interface style, need more flexible mobile access, or want pricing transparency upfront. Explore other tools that align better with your workflow, budget, or event complexity. Highest Rated [Whova](https://www.capterra.com/p/149712/Whova/) [4.8 (2,427)](https://www.capterra.com/p/149712/Whova/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149712/Whova/) [4.6 (5,880)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (679)](https://www.capterra.com/p/162588/HoneyBook/reviews/) Starting price $36.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (2,227)](https://www.capterra.com/p/146652/Airtable/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/118047/Tripleseat/alternatives/) ## Who uses Tripleseat? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined and intuitive workflow 97% positive reviews out of 66 Most reviewers describe ease of use as a major benefit, highlighting simple navigation and quick learning. Email delivery and usability issues 66% negative reviews out of 67 Most reviewers indicate email communication suffers from spam filtering, confusing threads, and unreliable delivery to clients. Sandra D Restaurant Events Consultant, 1 employee. "I think the biggest issue I have is the concern that my emails (coming through Tripleseat) often get filtered into client's spam and they don't receive the emails or contracts that I send. " Centralized client communication hub 95% positive reviews out of 64 Most reviewers report client communication tools simplify sharing information, tracking interactions, and managing documents. Cumbersome menu and data editing 66% negative reviews out of 38 Some reviewers find menu management time-consuming, with tedious editing, layout limitations, and small text challenges. Comprehensive organizational tools 97% positive reviews out of 29 Most reviewers find organization features keep tasks, schedules, and data orderly, reducing stress and confusion. Alanna F Director, 2 - 10 employees. "Keeps our team organized, streamlines planning between kitchen and planners" Recurring glitches and technical problems 77% negative reviews out of 35 Most users comment on bugs and issues, mentioning frequent glitches, slowdowns, and inconsistent system reliability. Christa P Corporate Director of Sales, 1,001 - 5,000 employees. "We also experience glitches with TS taking with SNT not talking to each other. " ## Tripleseat's interface Tripleseat’s interface is structured for clarity, with reviewers noting a layout with clear and simple navigation. Reviews also highlight calendar and scheduling tools, which make it easy to manage bookings and avoid conflicts, though mobile access can be less reliable. 2+ David Jani You’ll likely find Tripleseat’s interface easy to learn and efficient for managing bookings across multiple spaces. However, just be aware that mobile access user experience can be more inconsistent if your team doesn’t rely solely on desktop workflows. Ease of Use 4.6 (571) 4.6 Based on 571 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. David Jani Tripleseat’s top-rated features help teams stay ahead of scheduling conflicts, track performance, and adapt workflows to fit their needs, all without switching between tools or losing visibility into key event details. Features 4.5 (565) 4.5 Based on 565 reviews The Tripleseat features below were rated the highest by our reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published across all reviews collected for this product. Calendar management 4.8 (35) 35 reviewers rated this feature Coordinate bookings across multiple event spaces with a clear, color-coded calendar that helps prevent double-bookings and scheduling conflicts. This feature supports fast decision-making and improves visibility into upcoming events. Event scheduling 4.7 (48) 48 reviewers rated this feature Manage event timelines and logistics with tools that simplify updates and reduce errors. This feature receives positive feedback from reviewers thanks to the quick access it provides to event details, helping teams stay aligned and responsive to client changes. Reporting/analytics 4.4 (42) 42 reviewers rated this feature Generate reports to track event performance, revenue, and team activity. The system supports data-driven decisions and offers the use of advanced segmentation filters to categorize and organize information. Customizable forms 4.2 (21) 21 reviewers rated this feature Capture event-specific details such as guest counts, menu preferences, and internal setup needs using customized lead forms. This can help streamline intake and coordination as well as help with customer inquiries. Payment processing 4.1 (30) 30 reviewers rated this feature Collect deposits and final payments through integrated tools that support client-facing transactions. Clients can securely make reservations or pay for events via integrated online payment tools. Mobile access 3.5 (22) 22 reviewers rated this feature Access software remotely via mobile devices. Room block management 3.8 (22) 22 reviewers rated this feature Book and manage rooms at an event. Tripleseat Floorplans 0 reviewers rated this feature Design 2D and 3D event layouts with drag-and-drop tools and collaborative editing. This feature allows teams to create immersive walkthroughs and share visual plans with clients, helping align expectations and reduce last-minute setup issues. TripleseatDirect 0 reviewers rated this feature Enable clients to book events directly through a branded portal. This self-service tool supports catering and large party reservations, streamlining the intake process and reducing manual coordination for high-volume venues. Tripleseat Tickets 0 reviewers rated this feature Manage paid events and VIP experiences with a built-in ticketing solution. This feature supports registration, payment collection, and guest tracking, making it easier to handle public-facing events alongside private bookings. All key features (165) Designs generated in either 2D or 3D format 0% of 0 reviewers... Create and add 360-degree videos to the virtual tour 0% of 0 reviewers... Define levels of authorization for access to specific files or systems 100.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities 60.00% of 10 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems 0% of 0 reviewers... Access event or meeting agenda online 0% of 0 reviewers... Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 86.96% of 23 reviewers that rated this feature as important or highly important Manage attendance for classes, shifts, meetings, or events 0% of 0 reviewers... Process of managing, tracking, and communicating with individuals who are registered to attend an event 0% of 0 reviewers... A list of registered participants 0% of 0 reviewers... Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) 83.33% of 6 reviewers that rated this feature as important or highly important Automatically create schedules based on business needs or employee availability and qualifications 0% of 0 reviewers... Indication whether a resource is available or protected from allocation 0% of 0 reviewers... Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients 0% of 0 reviewers... Coordinate food and beverage delivery for events. 0% of 0 reviewers... Scan barcodes to ensure accurate pricing and label tracking 0% of 0 reviewers... Create, manage, and send invoices or bills to customers 85.71% of 7 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations 88.89% of 9 reviewers that rated this feature as important or highly important Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure 100.00% of 4 reviewers that rated this feature as important or highly important Coordinate bookings across multiple event spaces with a clear, color-coded calendar that helps prevent double-bookings and scheduling conflicts. This feature supports fast decision-making and improves visibility into upcoming events. 35 reviewers rated this feature Synchronize with other calendars to view mutual availability and schedules 0% of 0 reviewers... Create a collection of marketing actions to complete specific goals and plan and analyze campaign results 0% of 0 reviewers... Organize and group data or items based on various criteria 0% of 0 reviewers... Provides a channel for team members to share media files, communicate, and work together 0% of 0 reviewers... Manage and track all internal and external communication conducted via calls, email, text, or chat 83.33% of 6 reviewers that rated this feature as important or highly important Software that specializes in managing events such as conferences, conventions and trade shows 57.14% of 7 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information 61.54% of 26 reviewers that rated this feature as important or highly important Track, store, and access client contracts or licenses 75.00% of 12 reviewers that rated this feature as important or highly important Manage budgets, track and optimize spending and align capacity to workload demand 0% of 0 reviewers... Accept and process credit card transactions 60.00% of 5 reviewers that rated this feature as important or highly important Automatically suggest related, complementary or add-on items to customers 0% of 0 reviewers... Searchable repository of information about clients 0% of 0 reviewers... A collection of customer information such as contact details, demographics, previous interactions, etc. 0% of 0 reviewers... Access previous interactions or concerns to maintain customer relationships 0% of 0 reviewers... Store and organize information about customers and previous interactions 100.00% of 1 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding 77.78% of 9 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases 75.00% of 4 reviewers that rated this feature as important or highly important Capture event-specific details such as guest counts, menu preferences, and internal setup needs using customized lead forms. This can help streamline intake and coordination as well as help with customer inquiries. 21 reviewers rated this feature Alter the layout and content of reports 0.00% of 2 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements 88.24% of 17 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy 0% of 0 reviewers... Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency 0% of 0 reviewers... Collaborate on creating a product by sharing and adjusting designs through a shared portal 0% of 0 reviewers... Enables schematic data presentation through org charts, mind maps, flowcharts, and process diagrams. 0% of 0 reviewers... Store, manage, and track all electronic documents in a centralized location 100.00% of 4 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system 20.00% of 5 reviewers that rated this feature as important or highly important Prepare preliminary versions of digital documents, technical drawings, or design mock-ups for review 0% of 0 reviewers... Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. 0% of 0 reviewers... Electronically collect payments for goods or services 100.00% of 1 reviewers that rated this feature as important or highly important Digitally sign online documents 100.00% of 1 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps 100.00% of 3 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns 50.00% of 4 reviewers that rated this feature as important or highly important Reminders sent via email 0% of 0 reviewers... Pre-made examples and templates for emails 100.00% of 7 reviewers that rated this feature as important or highly important Track delivered, received, and opened emails 0% of 0 reviewers... A list of events with their respective dates 62.50% of 16 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings 72.73% of 22 reviewers that rated this feature as important or highly important Plan marketing campaigns for events 0% of 0 reviewers... Online registration for events 0% of 0 reviewers... Manage event timelines and logistics with tools that simplify updates and reduce errors. This feature receives positive feedback from reviewers thanks to the quick access it provides to event details, helping teams stay aligned and responsive to client changes. 48 reviewers rated this feature Manage tickets for specific events 0% of 0 reviewers... Manage location logistics and coordinate the participation of exhibitors or vendors in an event 0% of 0 reviewers... Manage the maintenance of building facilities 0% of 0 reviewers... Schedule facilities, such as athletic fields, venues, and convention centers based on their availability 0% of 0 reviewers... Public or private sharing of digital files such as documents, audio/video, images, and more 0% of 0 reviewers... Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk 100.00% of 1 reviewers that rated this feature as important or highly important For businesses handling food & beverage operations 100.00% of 2 reviewers that rated this feature as important or highly important For breweries, wineries, cideries, and craft producers. 0% of 0 reviewers... Software designed for caterers and catering businesses. 100.00% of 4 reviewers that rated this feature as important or highly important Used for training or educational purposes 100.00% of 1 reviewers that rated this feature as important or highly important Designed for winemaking businesses 0% of 0 reviewers... Form predictions based on past and present data/trends 100.00% of 1 reviewers that rated this feature as important or highly important Perform various mathematical calculations using the data 0% of 0 reviewers... Information, data and reports that are being tracked over time 0% of 0 reviewers... Edit, touch up, and convert images for publishing 0% of 0 reviewers... Edit and personalize data view as needed 100.00% of 1 reviewers that rated this feature as important or highly important For use in meetings within the company 0% of 0 reviewers... Captures invoice data and maintains comprehensive records for auditing and reporting purposes 57.14% of 7 reviewers that rated this feature as important or highly important Allows users to view inventory and build a menu that's appropriate 66.67% of 3 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers 80.00% of 10 reviewers that rated this feature as important or highly important Route and distribute your leads to third party buyers 0% of 0 reviewers... Manage the process of attracting and converting business prospects into leads 100.00% of 2 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process 0% of 0 reviewers... Engage with a lead throughout the sales process by actively providing information 100.00% of 3 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions 0.00% of 4 reviewers that rated this feature as important or highly important Access software remotely via mobile devices. 22 reviewers rated this feature Allowing users to order, pay for, obtain, and validate tickets using mobile devices 0% of 0 reviewers... Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. 0% of 0 reviewers... Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels 0% of 0 reviewers... Coordinate marketing efforts across channels (email, landing pages, social media, etc.) 0% of 0 reviewers... Ability to see leads received from various distribution channels in one place 0% of 0 reviewers... Manage and handle various international currencies 0% of 0 reviewers... Utilize the same app for multiple events 0% of 0 reviewers... Designed to facilitate operations for more than one facility. 100.00% of 2 reviewers that rated this feature as important or highly important Manage and support multiple locations 0.00% of 1 reviewers that rated this feature as important or highly important Supports multiple file formats, such as Doc, Docx, PDF, HTML, etc. 0% of 0 reviewers... Allow users to create, edit, and sort multiple notes 0% of 0 reviewers... Book meetings and appointments through a website or digital platform 100.00% of 2 reviewers that rated this feature as important or highly important Tracks and processes online orders 0% of 0 reviewers... Accept and process online payment transactions 75.00% of 8 reviewers that rated this feature as important or highly important Real-time registration over the web 0% of 0 reviewers... Allow users to buy and sell tickets online, register for events, and collect buyer information 0% of 0 reviewers... Manage and track customer orders for goods, investments, or any other purchases 100.00% of 5 reviewers that rated this feature as important or highly important Collect deposits and final payments through integrated tools that support client-facing transactions. Clients can securely make reservations or pay for events via integrated online payment tools. 30 reviewers rated this feature A set of indicators that tracks the performance of networks, applications, systems, teams, etc. 0% of 0 reviewers... Accept and process customer payments for products or services using hardware and software 0% of 0 reviewers... Predict future data based on historical data sets 0% of 0 reviewers... Track and manage the profit margin between the cost of a product and its selling price. 0% of 0 reviewers... Plan and coordinate all the resources, costs and time needed to execute assignments 0% of 0 reviewers... Design, communicate, and distribute incentives to perform a specific action 100.00% of 1 reviewers that rated this feature as important or highly important Create proposals based on costs of labor and materials 0% of 0 reviewers... Generate quotes or estimates for customers 90.00% of 10 reviewers that rated this feature as important or highly important Analyze and gain insights into data in real-time 0% of 0 reviewers... Receive data and information in real time 100.00% of 12 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks 0% of 0 reviewers... Notifications that are delivered to users as soon as an event occurs 0% of 0 reviewers... Active reporting of data and metrics 100.00% of 6 reviewers that rated this feature as important or highly important Receive system updates as soon as any changes are made 0% of 0 reviewers... Managing orders that a customer purchases repeatedly and regularly 0% of 0 reviewers... Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. 33.33% of 6 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity 100.00% of 4 reviewers that rated this feature as important or highly important Generation of non-photorealistic images from a 2D or 3D model 0% of 0 reviewers... Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 100.00% of 2 reviewers that rated this feature as important or highly important Generate reports to track event performance, revenue, and team activity. The system supports data-driven decisions and offers the use of advanced segmentation filters to categorize and organize information. 42 reviewers rated this feature Book and manage rooms at an event. 22 reviewers rated this feature Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held 66.67% of 3 reviewers that rated this feature as important or highly important Having a bird's eye or aerial view of floor plan or property displaying structural and design details in 2D or 3D 0% of 0 reviewers... Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. 100.00% of 3 reviewers that rated this feature as important or highly important Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. 75.00% of 8 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies 133.33% of 3 reviewers that rated this feature as important or highly important Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. 0% of 0 reviewers... Plan availability and assign specific time slots for tasks and resources 0% of 0 reviewers... Search and filter data across systems to locate required information by entering keywords or certain criteria 0% of 0 reviewers... For selection of seat at booking or check-in 100.00% of 1 reviewers that rated this feature as important or highly important Group leads or contacts based on their specific characteristics 0% of 0 reviewers... Online portal through which end users can access the system, manage tasks, or obtain information 0% of 0 reviewers... Analysis of a property to determine its best use based on location, local zoning regulations, codes, and economic viability 0% of 0 reviewers... Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. 33.33% of 3 reviewers that rated this feature as important or highly important Market event via social media tools 28.57% of 7 reviewers that rated this feature as important or highly important Manage occupancy and space utilization in facilities and buildings 0% of 0 reviewers... Gauge satisfaction and receive information for improvement and success 0% of 0 reviewers... Create, manage and track all task activities and progression 100.00% of 2 reviewers that rated this feature as important or highly important Create, save, and re-purpose templates for emails, forms, etc. 0% of 0 reviewers... Organize customer data and accounts by user or geography 0% of 0 reviewers... Addition of necessary external data, applications, tools, or features 0% of 0 reviewers... Set up connections to third-party platforms to improve business processes 60.00% of 5 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events 0% of 0 reviewers... Customize, sell, and distribute tickets 0% of 0 reviewers... Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period 0% of 0 reviewers... Design 2D and 3D event layouts with drag-and-drop tools and collaborative editing. This feature allows teams to create immersive walkthroughs and share visual plans with clients, helping align expectations and reduce last-minute setup issues. 0 reviewers rated this feature Manage paid events and VIP experiences with a built-in ticketing solution. This feature supports registration, payment collection, and guest tracking, making it easier to handle public-facing events alongside private bookings. 0 reviewers rated this feature Enable clients to book events directly through a branded portal. This self-service tool supports catering and large party reservations, streamlining the intake process and reducing manual coordination for high-volume venues. 0 reviewers rated this feature Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks 0% of 0 reviewers... Track the frequency of asset usage 100.00% of 1 reviewers that rated this feature as important or highly important Includes all operations and activities associated with a physical space or location that is used for hosting events 71.43% of 7 reviewers that rated this feature as important or highly important Select how video calls/meetings are shown on a screen (e.g. tiled, spotlight, sidebar) 0% of 0 reviewers... Manage information about vineyards, including design, plantation, and maintenance of grape harvest 0% of 0 reviewers... Allow organizations to streamline the check-in process for visitors. 0.00% of 1 reviewers that rated this feature as important or highly important Record, update and manage waiting lists 0% of 0 reviewers... Web form that allows users to enter data that is sent and processed for different reasons 100.00% of 1 reviewers that rated this feature as important or highly important Seamlessly integrates with 3rd party websites 0% of 0 reviewers... Built-in website builder or integration with third-party site 55.56% of 9 reviewers that rated this feature as important or highly important Software that specializes in weddings, public and private parties 70.00% of 10 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks 0.00% of 1 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. David Jani Tripleseat’s top-rated features help teams stay ahead of scheduling conflicts, track performance, and adapt workflows to fit their needs, all without switching between tools or losing visibility into key event details. Features 4.5 (565) 4.5 Based on 565 reviews ## Pricing Tripleseat does not publish pricing on its website, and buyers must request a quote directly to receive a tailored plan. When assessing pricing for event management software, plan around essential features you need and have an idea in advance of the number of users, guests, and events that the software will interact with. ### Starting price Contact vendor for pricing Free trial not available David Jani Senior Content Analyst Tripleseat’s pricing is customized, and costs vary based on your team’s needs. Add-ons such as PartyPay or Tripleseat Insights may increase monthly pricing. Value for money 4.6 (511) 4.6 Based on 511 reviews ## Integrations Tripleseat integrates with guest and reservation management tools to help unify event planning, CRM, and front-of-house operations. These connections include a mix of native and third-party links. Popular integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[ Fishbowl](https://www.capterra.com/p/123794/Fishbowl/) David Jani Senior Content Analyst Tripleseat connects to a range of tools to help manage data more intuitively, improve communication with clients, and to keep payments and planning on track. This works to centralize communication and the user experience of the platform even further. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (544) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (544) 4.7 Based on 544 reviews ## User reviews Overall rating 4.7 Based on 573 reviews Filter by rating 5(426) 4(123) 3(12) 2(6) 1(6) Mentioned topic Sorted by most recent Aireanne T. Owner Food & Beverages ### "Event planning helper" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 April 11, 2026 Overall, our experience with Tripleseat has been very positive. It streamlines the entire event process from booking to execution, and keeps everything organized in one place, which saves time and reduces back-and-forth. Once you get past the initial learning curve, it becomes a really efficient tool that helps manage multiple events and improves overall workflow and communication. Pros We really like how Tripleseat keeps everything organized around each event proposals, menus, contracts, and communication all in one place. It’s especially helpful for fully custom catering since it allows flexibility without losing structure. Setup can take some time, but once it’s running, it streamlines the entire booking and planning process. Cons Steep learning curve at first Pricing can be high for smaller businesses Some features feel more venue-focused than catering-specific Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Mai M. Managing Director Hospitality ### "10/10 No notes!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2026 10/10! I have enjoyed the most wonderful experience with TripleSeat and can't imagine ever going back to another platform! Pros I have become the BIGGEST fan of Tripleseat! I use it daily for my event management and it is truly the most user friendly platform I have had the pleasure of using! It keeps my completely on task, provides quick and user friendly proposals to clients and allows me to keep up with contracts and invoicing easily! I truly could not be happier to have implemented this platform at my small company! Cons NO cons! Truly! I was nervous as I am always anxious about using new platforms but I picked this up with ease and now can't imagine life without it! Switched from [Caterease](https://www.capterra.com/p/2280/Caterease/) It was becoming incredibly antiquated and Tripleseat was a MUCH better match for our needs! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Maxwell P. General Manager Hospitality ### "The Sales and Catering Power Couple That Streamlines Our Hotel Operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2025 Tripleseat combined with Opera PMS has completely transformed our workflow. It bridges the gap between our sales team and the operations team, ensuring everyone is looking at the same numbers. The ability to manage events and room blocks in one cohesive flow makes the investment incredibly worthwhile. It allows us to focus on selling and servicing our guests rather than getting bogged down in administrative data entry. It is an essential tool for any modern hotel looking to maximize efficiency. Pros The absolute standout feature for us is the integration with Opera PMS. It is a massive time saver because we no longer have to manually duplicate data between our sales system and the front desk software. When we build a room block in Tripleseat, it pushes to Opera seamlessly, which eliminates human error and keeps our inventory accurate in real time. The Ease of Use is fantastic compared to legacy systems. The interface is modern and intuitive, so new sales managers pick it up very quickly. Customer Support has been stellar, especially when we were initially configuring the mapping between the two systems to ensure revenue codes matched up perfectly. Outstanding value for the money involved! Cons While the integration is powerful, the setup phase requires a lot of attention to detail to get right. If you do not map your room types correctly from the start, you can run into syncing errors that take time to troubleshoot. The Value for Money is there, but it is definitely a premium price point, so smaller independent hotels might find the cost a bit high. Also, the data sync usually happens on a schedule rather than being instantly live every single second, so you have to be patient if you make a last minute change. Switched from [Delphi](https://www.capterra.com/p/211093/Delphi/) Cost was a huge factor and ease of use is crucial when it comes to saving time. Alternatives considered [EventCreate](https://www.capterra.com/p/147664/EventCreate/) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing Tripleseat The usability and integration with our Hotel PMS Opera was crucial. We didn't want to have to reinvent the wheel just to transfer information to and from the 2 different systems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IL Ilaria L. Assistant Reservations Manager Hospitality ### "Great platform for restaurant events" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 25, 2025 The experience was smooth and easy. The team is always super helpful and ready to assist you if you have doubts/questions. Pros Once you understand how to use it and you implement all the necessary t&c, is super easy to use and helpful. Cons The reporting section is slightly complicated. Had to watch training video couple of times before I got the right way. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) Because we wanted to have a platform that integrates directly with SevenRooms and that would automate some steps, as Monday.com was all manual. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KW Kathryn W. Head of sales Hospitality ### "The BEST venue managent platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 24, 2025 The system is great. The team behind them in the UK and support is fantastic. Easy to use. Looks good. Great reporting. Pros The ease of use is 100% the reason i have Triplseat. Having a sysrem that is quick to respond to my guests, that can be personalised and keeps all the data in one place has only increased my sales. Its a sysrem that keeps me ahead of the competition. My team love it too. Cons I would like to be able to add more event status in that suits my business. But its a minor bug bear Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FH Freddie H. Business Development Manager Hospitality ### "CRM I have dreamed about " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 October 22, 2025 Phenomenal, fantastic tool to really help people develop and grow business and clear tasks to be better salespeople Pros Fantastic for prospecting and client management, really helping me developing business with key contacts but also to save new leads Cons If I have to say, just that everything i need to click, nothing is automated for example payments when a client paid, needs to be changed automatically. Switched from [Easol](https://www.capterra.com/p/218665/Easol/) CRM capabilities. Easol doesn’t have this functionality Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AT Andrena T. Catering Manager Restaurants ### "Overall a great product for catering services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2025 My experience with Tripleseat was great it was super easy and helpful for our catering team to use and work together. Pros Tripleseat allows ease of managing a calendar, events, invoicing clients and building a menu throughout the system Cons Sometimes it was slow, but that was primarily based on when they were doing updates onto the system but overall I had no issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Danny B. Director of Events Restaurants ### "Tripleseat helps through great events a sell lots of beer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 July 23, 2025 Overall the platform is good if you need all that it offers. The customer support is good and the account managers are very helpful when you need higher level help. Pros Overall Tripleseat is great and works well if your venue has the need for a customizable event management platform. It helps with the whole event process from lead generation, managing the event itself, and the whole financial side from taking payments to reporting information. Cons The built in discussion (email) platform is a little clunky and can be difficult especially from a client perspective. It has improved over the years and more updates are planned to make it more like a traditional email platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LF Lizette F. Private Events Coordinator Food & Beverages ### "Private Events Coordinator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 July 14, 2025 I started my position as Private Event Coordinator 6 months ago and was intimidated at first but Triple Seat helped me settle into my role seamlessly and effectively. Pros It's easy to use and understand. It helps me connect and communicate efficient efficiently & quickly Cons I'd like to be able to request and receive payment via Triple Seat rather than using a third party payment system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RH Robert H. Events Manager Hospitality ### "Tripleseat " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 10, 2025 Our overall experience with Tripleseat has been overwhelmingly positive. It has helped us grow our event business by keeping us organized and streamlining communication and document creation. Pros The number one feature of Tripleseat is the ability to see all of our events and their progress in status in a calendar. It is useful not only to keep track of what’s coming up, but also to spot trends. Cons Though improvements have recently been made to the ‘Discussions’ feature, many potential clients report our initial emails are flagged as spam. This is frustrating for the client and the business. If the client has to reach out to us via other means it is difficult to get them to keep their communications within the platform. Alternatives considered [Event Temple](https://www.capterra.com/p/157951/Event-Temple/) [CaterZen](https://www.capterra.com/p/82293/Restaurant-Catering-System/) [iVvy Event Management](https://www.capterra.com/p/121215/iVvy-Event-Management/) Reasons for choosing Tripleseat We chose Tripleseat over its competitor's for its ease of use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/118047/Tripleseat/reviews/) ## FAQs Tripleseat is used to manage private events, catering, and large party bookings for restaurants, hotels, and venues. It centralizes communication, documents, payments, and guest details. Reviewers rate its ease of use at 4.6/5. Yes. TripleseatDirect allows guests to book private events, catering orders, or large parties directly through a venue’s branded portal. This feature is rated highly by users for reducing manual coordination and improving booking speed. Yes. Tripleseat Floorplans lets users design 2D and 3D event layouts with drag-and-drop tools and immersive walkthroughs. It helps venues visualize space usage and share plans with clients for better alignment. Yes. Tripleseat Tickets offers a solution for managing registration and payments for ticketed events like wine tastings, fundraisers, or seasonal experiences. Yes. Tripleseat supports multi-location management, allowing users to oversee events, contacts, and reporting across several venues from a single dashboard. Yes. Tripleseat integrates with reservation tools to sync guest data and avoid double bookings. These integrations include a mix of native and third-party connections. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Tripleseat’s own online content in July 2025, including the product's website and its social media channels. ## Related reading ### [5 Key Event Management Software Features With Top Products That Offer Them](https://www.capterra.com/resources/key-event-management-software-features/) Published April 18, 2024 by [Preksha Buttan](https://www.capterra.com/resources/author/pbuttan/) ### [Capterra Value Report: A Price Comparison Guide for Event Management Software](https://www.capterra.com/resources/event-management-software-pricing-report/) Published January 25, 2024 by [Baljeet Kaur](https://www.capterra.com/resources/author/bkaur/) Popular comparisons [Eventbrite vs Tripleseat](https://www.capterra.com/compare/114949-118047/Eventbrite-vs-Tripleseat)[Whova vs Tripleseat](https://www.capterra.com/compare/118047-149712/Tripleseat-vs-Whova)[monday.com vs Tripleseat](https://www.capterra.com/compare/118047-147657/Tripleseat-vs-monday-com)[EventCreate vs Tripleseat](https://www.capterra.com/compare/118047-147664/Tripleseat-vs-EventCreate)[Cvent Event Management vs Tripleseat](https://www.capterra.com/compare/26318-118047/Cvent-Event-Management-vs-Tripleseat)[Odoo vs Tripleseat](https://www.capterra.com/compare/118047-135618/Tripleseat-vs-Odoo) [Perfect Venue vs Tripleseat](https://www.capterra.com/compare/118047-266878/Tripleseat-vs-Perfect-Venue)[HoneyBook vs Tripleseat](https://www.capterra.com/compare/118047-162588/Tripleseat-vs-HoneyBook)[RSVPify vs Tripleseat](https://www.capterra.com/compare/118047-176614/Tripleseat-vs-RSVPify)[ROLLER vs Tripleseat](https://www.capterra.com/compare/118047-164715/Tripleseat-vs-ROLLER)[KonfHub vs Tripleseat](https://www.capterra.com/compare/118047-265126/Tripleseat-vs-KonfHub)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)