--- title: "wJewel Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about wJewel Software - reviews, pricing plans, popular comparisons to other Jewelry Store Management products and more." source_url: "https://www.capterra.com/p/118049/wJewel/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # wJewel Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) wJewel ## What is wJewel? Web-based jewelry POS that runs in any browser on a PC, Mac, tablet or phone. Sales, layaways, special orders, trade-ins, appraisals, buy scrap gold with CAPSS uploads, repairs and repair-shop tracking, consignments received, memos, gift cards, store credits, loyalty points, bridal registry, installment invoices and warranties. Tag printing, RFID and barcode scanning, even with a phone camera. Manufacture custom pieces with job bags and costing. Multi-store inventory and transfers. CRM with text messages, review requests, a customer portal and online pay links. Card terminal payments. Accounts receivable and payable, bank reconciliation, and dozens of analysis reports to PDF and Excel. Import purchases and inventory from Excel. Scan a driver's license to add a customer. Integrates with QuickBooks, Shopify, Stuller and GIA, and updates your website. User rights and emailed sign-in codes keep your data secure. ## What is wJewel used for? [Jewelry Store Management](https://www.capterra.com/jewelry-store-management-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/) Overall rating Based on 73 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 1% Starting price Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## wJewel alternatives Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (702)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [4.8 (351)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.8 (1,195)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Shopify](https://www.capterra.com/p/83891/Shopify/) [4.5 (6,724)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83891/Shopify/) [View all alternatives](https://www.capterra.com/p/118049/wJewel/alternatives/) ## FAQs about wJewel Overview ### What problems does wJewel solve? wJewel solves the problem of jewelry businesses forcing unique sales, repair, labeling, receipt, and reporting workflows into rigid software. Its configurable screens, templates, features, and custom changes help jewelers, retail staff, repair departments, and office teams match the system to their processes while keeping customer documentation clear and consistent. Answer based on 22 reviews Overview ### Which roles and teams benefit most from wJewel? wJewel is most used by jewelry business owners and executive leaders, including presidents, vice presidents, COOs, and CFOs. They use it to oversee store operations, sales activity, inventory, financial performance, and business decisions. Store directors, managers, and sales-and-operations teams rely on it for daily workflows and customer-facing coordination. Answer based on 72 reviews Overview ### What company size and industries is wJewel built for? wJewel is built for small jewelry businesses, with 100% of reviewers from small companies and Retail leading at 40%. It supports independent jewelers, multi-store chains, wholesalers, manufacturers, repair shops, diamond dealers, gold buyers, refineries, and casting companies. Luxury Goods & Jewelry accounts for 29%, Wholesale 19%; its common use is jewelry store management. Answer based on 73 reviews Features and Usability ### What are the key features of wJewel? wJewel includes jewelry-specific inventory control, invoicing, point of sale, repair tracking, and memo and consignment management as core features. It also combines accounts payable, accounts receivable, general ledger, and financial reporting, with customizable fields, reports, tags, and labels for store-specific workflows. Answer based on 39 reviews Integrations ### Which third-party tools and platforms does wJewel integrate with? wJewel integrates with Avalara, FedEx Ship Manager, Microsoft Excel, QuickBooks Online Advanced, Salesforce Platform, Sellbrite, Shopify, TaxJar, Twilio, and USPS Certified Mail. It also connects with Gia and Integrated Payments, covering accounting, shipping, sales, tax, communication, and payment workflows. Answer based on 3 reviews Getting Started and Support ### How easy is it to onboard and train a team on wJewel? wJewel offers in-person and live online training, webinars, documentation, and video tutorials. Reviewers report that most employees can learn the system within a few weeks, supported by step-by-step guidance. Staff who are less comfortable with computers, along with users learning the full feature set, may need additional time to adjust to the interface. Answer based on 11 reviews Getting Started and Support ### What customer support options does wJewel offer, and how do users rate the experience? wJewel offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representative assistance, and chat. Users often describe the support team as knowledgeable, responsive, and helpful with onboarding, fixes, and customization. Some users, however, report difficulty reaching a representative or receiving assistance for setup and technical issues. Answer based on 39 reviews Features and Usability ### How customizable is wJewel for a jewelry business? wJewel provides jewelry businesses with flexible configuration for workflows, screens, reports, tagging, and customer documents. Many small jewelry retailers value responsive custom development for specialized requirements, while some note that label formats and certain features cannot be tailored completely and custom work may take time. Answer based on 22 reviews Features and Usability ### Is wJewel easy to use for daily jewelry store operations? wJewel makes core jewelry store tasks manageable through integrated inventory, invoicing, accounting, and business tracking tools. Many jewelry retailers find daily work organized and easy after setup, while some users face a learning curve with inconsistent menus, unclear processes, limited training materials, and complications in Mac-based offices or multichannel setups. Answer based on 18 reviews ## Features AI summary Based on 80 Jewelry Store Management reviews Capterra data shows that buyers of jewelry store management software rank the following features as their top priorities: - **Inventory Tracking** (**61%** of reviewers rated this feature as critical) - **Multi-Store** (**81%**) - **Data Synchronization** (**67%**) wJewel supports all three of the features reviewers value most: **Inventory Tracking**, **Multi-Store**, and **Data Synchronization**. Together, these capabilities help businesses keep stock accurate across locations, manage operations for more than one store, and keep information updated between systems, allowing teams to make faster decisions and maintain more consistent day-to-day store performance. Inventory Tracking 4.9 (17) 41.18% of 17 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Multi-Store 4.8 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Manage multiple teams and operations from a central location Supplier Management 5.0 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Manage all supplier data and operations Customer History 4.9 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Access previous interactions or concerns to maintain customer relationships Point of Sale (POS) 4.9 (22) 50.00% of 22 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Retail Inventory Management 5.0 (17) 47.06% of 17 reviewers that rated this feature as important or highly important Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process wJewel 136 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Accounts Payable: Track money owed to a company's creditors/suppliers - Accounts Receivable: Track outstanding invoices and the money owed from clients - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Backup: Data is backed up automatically to prevent data loss - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Material: Material list of manufacturing parts and associated costs - Budgeting/Forecasting: Create budgets based on historical data and future projections - Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Categorization/Grouping: Organize and group data or items based on various criteria - Chart of Accounts: A financial statement that lists a company's accounts and details the account type and balance - Check Printing: Print paychecks issued to confirm payment of wages or salary - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Cloud Integration: Enables synchronization of accounting data across devices in real-time - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Credit Card Payments: Processes credit card payments either within the platform or using an outside processing company. - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Currency Conversion: Change one currency to another based on real-time rates/values - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import: Able to import client data from multiple sources such as accounting software, spreadsheets or previous tax returns - Data Import and Export Tools: Ability to input, modify and extract data from the application in bulk through a structured file. - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - E-commerce Integration: The ability to integrate installment payment software into an online store or e-commerce platform in order to add additional payment options. - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - File Exports: Timesheets, projects, tasks, income or expenses can all easily be exported to pdf, xls or csv for simpel cash clow analysis. - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - Financial Statements: General reporting offered covers all of the standard financial statements and meets the basic needs of the business - For Jewelry Stores: Specifically for jewelry store management - For Retail: For Retail Stores - For Small Businesses: Designed for small businesses - General Ledger: Centralized accounting record which tracks all financial transactions - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Historical Data: Retains historical performance review data or integrates with third-party applications where historical data can be maintained. - Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time - Income and Expenses: Add one-time or recurring items to your cash flow and add line items for each payment or deposit. - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Pricing and Costing: Ability to establish multiple price levels. Update pricing on a per item or global inventory basis. Choice between multiple costing methods such as Average, LIFO, FIFO and Specific Unit. - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Reporting: Customizable reporting allows insight into usage of inventory and services. - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Label Printing: Process of printing custom labels through various methods. - Layaway Management: Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile App: Access the system via a mobile application - Multi-Company: Manage the accounting and financial aspects of multiple locations or companies in a single location - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Notes Management: Allow users to create, edit, and sort multiple notes - Notifications: Reliably and visibly notifies the desired audiences of the latest product updates and directs them to the relevant documentation. - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price Adjustments: Applies adjustments such as bulk discounts, sale discounts, buy one get one free or other offers to item prices during checkout. - Price Optimization: Track factors that affect pricing and adjust prices accordingly to increase sales - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Catalog: Present a catalog of inventory that customers can view - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Repair Tracking: Allows service businesses to track ongoing repairs - Report Generation: Uses AI to generate detailed financial reports, dashboards, and visualizations to provide insights into the financial health of the business - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail Management: Manage sales in retail stores - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Returns Tracking: See what items have been returned - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scheduling: Plan availability and assign specific time slots for tasks and resources - Shopping Cart: Checkout of online store - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Tags / Dimensions: Ability to tag all transaction in the general ledger with customizable dimensions, classes, categories, etc. These dimensions should be available on any transaction in any module in the system and available to be reported upon. - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time and Expense: Automated time and expense capture, tracking, approval, reimbursement and reporting - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - User, Role, and Access Management: Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. to both internal and external users. - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. --- Get Advice We can help you find the software with the features you need. Features 4.8 (68) 4.8 Based on 68 reviews ## Pricing Value for money 4.8 (67) Value for money 4.8 (67) 4.8 Based on 67 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Avalara](https://www.capterra.com/p/75673/AvaTax/)[ Sellbrite](https://www.capterra.com/p/149384/Sellbrite/)[ TaxJar](https://www.capterra.com/p/163419/TaxJar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (71) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (71) 4.9 Based on 71 reviews ## User reviews Overall rating 4.8 Based on 73 reviews Filter by rating 5(65) 4(5) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent Antoine D. Director Luxury Goods & Jewelry ### "Complete jewelry store software that actually fits the trade" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2026 Their support is knowledgeable and helpful. Sales, repairs, purchases, and accounting all flow into one place, so month-end is much easier than juggling separate systems. It's stable, the data is reliable, and the developers actively improve it — we've seen real updates and quick fixes when we've reported issues. I'd recommend it to any independent jeweler who wants software that actually fits how a jewelry store works. Pros WJewel covers everything we need to run our jewelry store in one system — invoicing, repair orders, inventory, scrap gold buying, and full accounting (AP/GL) without needing separate software. Their customer support is second to none. The point-of-sale is fast for day-to-day sales, and the reporting is detailed enough to actually manage the business: day summaries, profit reports, inventory as of any date. It's clearly built by people who understand the jewelry trade — things like karat/metal tracking, style-level costing, and repair workflows work the way a real store operates, not like a generic retail POS with jewelry features bolted on. Cons The interface is functional rather than flashy — it takes a little time for new staff to learn where everything is. Switched from [Clarity Software](https://www.capterra.com/p/172037/Clarity-Software/) needed something tailormade for the industry Alternatives considered [Jewel360](https://www.capterra.com/p/266402/Jewel360/) Reasons for choosing wJewel use of use at point of sale, one page does all Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AS Arya S M. Vice President Retail ### "Wjewel is an excellent software/tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 November 2, 2025 Excellent overall. As mentioned above a great tool and software overall. Also easy to print tags with. Pros Everything all around. Great software. Great people. Great support. An excellent tool for inventory and great built in tagging system for printing tags — easy layout. \[sensitive content hidden\] is very helpful Cons No cons really. Hopefully their level support of continues this way and of course always room for improvement. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Needed a more higher end niche software and tool. QuickBooks not for our structure , type of company, etc. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor November 4, 2025 Thank you. VD Vibhor D. COO Wholesale ### "Great Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2025 Pros Customer service was great and the functionality has everything we need to operate our business. Thank you to \[sensitive content hidden\] and his team. Cons Data importing was a bit of a challenge initially however the team was very helpful to take care of it. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AS Afshin S. Owner Apparel & Fashion ### "Very satisfied " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2025 I wanted to upgrade my program and they did it very fast. No problems after. Explained all my concerns. Pros Professional and quick. Explained the process and I had to do nothing. They took over the system and did all the work. Cons There were no issues. They called few times to make sure there were no problems. I would use their services again. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Tim B. Owner Retail ### "Software review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2024 Great customer service! Quick call back for questions. Pros Very affordable and lots of options. Easy to set up and get going. Cons A little confusing on what fields to fill in for tagging. Switched from [The Edge](https://www.capterra.com/p/79243/EDGE/) Edge is too complicated and too expensive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 27, 2024 Thank you NK Naresh K. Owner Retail ### "Best pos system for jewelry stores " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2024 Very satisfied. Advance and easy to work with. You can reach out to put them anytime. They can do custom changes as per your requirements. Pros User friendly and very quick customer service. Cons Advance and easy to work with. You can reach out to put them anytime. They can do custom changes as per your requirements. Switched from [CAKE POS](https://www.capterra.com/p/143463/Cake-POS/) Outdated and having issues like wrong inventory and tag printing issues Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 21, 2024 Thank You! DP Derrick P. Owner Retail ### "Great Product and service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2024 Love that I chose WJewel for my store. The customer service is great Pros They are Quick to respond and friendly and the price is good Cons Nothing. They are fantastic. The software works great Alternatives considered [The Edge](https://www.capterra.com/p/79243/EDGE/) Reasons for choosing wJewel Price, customer service, easy to use and learn Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 21, 2024 Thank You! DB Deepu B. OWNER MANAGER Luxury Goods & Jewelry ### "Great company to work with...very comprehensive software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 23, 2024 \[sensitive content hidden\] and his team are A+ professional that are extremely tech savvy and knowledgeable about what a client will need regarding software for the jewelry industry. They will work with you to customize details of what you need, and are very patient and understanding of the jewelry industry. Pros This is a very versatile software that covers almost everything you need Cons It took time to learn a few things...but it was time well spent Switched from [OneDrive](https://www.capterra.com/p/161304/OneDrive/) This was a much easier and comprehensive software Alternatives considered [Marketing 360](https://www.capterra.com/p/148516/Marketing-360/) Reasons for choosing wJewel We felt it was the right fit for our business Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 29, 2024 Thank you. KK kunal K. ceo Wholesale ### "wjewel review doc" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 24, 2024 The software has been a good experience so far for us. We would love it more if the steps a more consolidated. Pros multiple functions and reports. inventory control was very important and its working out good for me Cons too many steps to finish a job. Would be nice if lot of things were click and finish. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 1, 2024 Thank you. DC Dariya C. Founder Retail ### "The only software I trust " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2024 I use it, and adore it, one of the brands that I keep in the store also uses it and we both love it. I know many ppl who use it and for jewelry business is an essential. Super precise. Pros The precision and the great ability to have reports Cons Nothing. It's perfect, and the customer service is not beatable. If I have something that I don't understand, I call \[sensitive content hidden\] and he tells me how best to achieve what I need. Reasons for choosing wJewel Because of the customer service and the precision of the software that is the only one that works for the jewelry business. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 1, 2024 Thank you [View all Reviews](https://www.capterra.com/p/118049/wJewel/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.