# wJewel Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about wJewel Software - reviews, pricing plans, popular comparisons to other Jewelry Store Management products and more. Source: https://www.capterra.com/p/118049/wJewel --- # wJewel Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) wJewel ## What is wJewel? Jewelry POS with: Sales, tagging, trade-ins, layaways, appraisals, buy scrap, CRM, repairs, repair shop control, analysis reports, mobile app, consignments received, accounts receivable & payable, update your website, gift certs, store credits. Manufacture custom pieces, Multi-store support. Import purchases & inventory from Excel. RFID, QuickBooks, Salesforce, GIA, IGI, Shopify. Podium, BIG integration. Read a driver's license, installment invoices, bridal registry, send text messages, request feedback. ## What is wJewel used for? [Jewelry Store Management](https://www.capterra.com/jewelry-store-management-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/) Overall rating Based on 72 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 1% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## wJewel alternatives Highest Rated [5.0 (27)](https://www.capterra.com/p/161220/Valigara-Online-Jewelry-Manager/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [3.8 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.8 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/118049/wJewel/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Point of Sale (POS) 4.9 (22) 50.00% of 22 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Inventory Tracking 4.9 (17) 41.18% of 17 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Retail Inventory Management 5.0 (17) 47.06% of 17 reviewers that rated this feature as important or highly important Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Data Synchronization 4.9 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Customer History 4.9 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Access previous interactions or concerns to maintain customer relationships Purchase Order Management 5.0 (10) 20.00% of 10 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses wJewel 57 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Create and manage digital catalog of products/services with their details, specifications, and price Tracking, calculating, and paying commissions and earnings to employees Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Alter the layout and content of reports Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Digitally sign online documents Specifically for jewelry store management For Retail Stores Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Process of printing custom labels through various methods. Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Automate workflows and trigger campaigns based on customer actions Access the system via a mobile application Manage and support multiple locations Manage multiple teams and operations from a central location Manage and track customer orders for goods, investments, or any other purchases Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Track and manage the profit margin between the cost of a product and its selling price. Tool used to determine accurate pricing and product eligibility for borrowers Present a catalog of inventory that customers can view Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Upload, track, and submit receipts in a central database Allows service businesses to track ongoing repairs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process For retailers Strategize and implement rewards for returning customers, employees and other members An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Manage the buying, selling, and holding of stocks Manage all supplier data and operations Attach digital tags to documents and assets for identification, search, or monitoring purposes Set up connections to third-party platforms to improve business processes Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Get Advice We can help you find the software with the features you need. Features 4.8 (67) 4.8 Based on 67 reviews ## Pricing Value for money 4.8 (66) ### Starting price Free trial available Value for money 4.8 (66) 4.8 Based on 66 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Avalara](https://www.capterra.com/p/75673/AvaTax/)[ Sellbrite](https://www.capterra.com/p/149384/Sellbrite/)[ TaxJar](https://www.capterra.com/p/163419/TaxJar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (70) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (70) 4.9 Based on 70 reviews ## User reviews Overall rating 4.8 Based on 72 reviews Filter by rating 5(64) 4(5) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent AS Arya S M. Vice President Retail ### "Wjewel is an excellent software/tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 November 2, 2025 Excellent overall. As mentioned above a great tool and software overall. Also easy to print tags with. Pros Everything all around. Great software. Great people. Great support. An excellent tool for inventory and great built in tagging system for printing tags — easy layout. \[sensitive content hidden\] is very helpful Cons No cons really. Hopefully their level support of continues this way and of course always room for improvement. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Needed a more higher end niche software and tool. QuickBooks not for our structure , type of company, etc. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 4, 2025 Thank you. VD Vibhor D. COO Wholesale ### "Great Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2025 Pros Customer service was great and the functionality has everything we need to operate our business. Thank you to \[sensitive content hidden\] and his team. Cons Data importing was a bit of a challenge initially however the team was very helpful to take care of it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Afshin S. Owner Apparel & Fashion ### "Very satisfied " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2025 I wanted to upgrade my program and they did it very fast. No problems after. Explained all my concerns. Pros Professional and quick. Explained the process and I had to do nothing. They took over the system and did all the work. Cons There were no issues. They called few times to make sure there were no problems. I would use their services again. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Tim B. Owner Retail ### "Software review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2024 Great customer service! Quick call back for questions. Pros Very affordable and lots of options. Easy to set up and get going. Cons A little confusing on what fields to fill in for tagging. Switched from [The Edge](https://www.capterra.com/p/79243/EDGE/) Edge is too complicated and too expensive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 27, 2024 Thank you NK Naresh K. Owner Retail ### "Best pos system for jewelry stores " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2024 Very satisfied. Advance and easy to work with. You can reach out to put them anytime. They can do custom changes as per your requirements. Pros User friendly and very quick customer service. Cons Advance and easy to work with. You can reach out to put them anytime. They can do custom changes as per your requirements. Switched from [CAKE POS](https://www.capterra.com/p/143463/Cake-POS/) Outdated and having issues like wrong inventory and tag printing issues Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 21, 2024 Thank You! DP Derrick P. Owner Retail ### "Great Product and service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2024 Love that I chose WJewel for my store. The customer service is great Pros They are Quick to respond and friendly and the price is good Cons Nothing. They are fantastic. The software works great Alternatives considered [The Edge](https://www.capterra.com/p/79243/EDGE/) Reasons for choosing wJewel Price, customer service, easy to use and learn Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 21, 2024 Thank You! DB Deepu B. OWNER MANAGER Luxury Goods & Jewelry ### "Great company to work with...very comprehensive software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 23, 2024 \[sensitive content hidden\] and his team are A+ professional that are extremely tech savvy and knowledgeable about what a client will need regarding software for the jewelry industry. They will work with you to customize details of what you need, and are very patient and understanding of the jewelry industry. Pros This is a very versatile software that covers almost everything you need Cons It took time to learn a few things...but it was time well spent Switched from [OneDrive](https://www.capterra.com/p/161304/OneDrive/) This was a much easier and comprehensive software Alternatives considered [Marketing 360](https://www.capterra.com/p/148516/Marketing-360/) Reasons for choosing wJewel We felt it was the right fit for our business Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 29, 2024 Thank you. KK kunal k. ceo Wholesale ### "wjewel review doc" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 24, 2024 The software has been a good experience so far for us. We would love it more if the steps a more consolidated. Pros multiple functions and reports. inventory control was very important and its working out good for me Cons too many steps to finish a job. Would be nice if lot of things were click and finish. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 1, 2024 Thank you. DC Dariya C. Founder Retail ### "The only software I trust " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2024 I use it, and adore it, one of the brands that I keep in the store also uses it and we both love it. I know many ppl who use it and for jewelry business is an essential. Super precise. Pros The precision and the great ability to have reports Cons Nothing. It's perfect, and the customer service is not beatable. If I have something that I don't understand, I call \[sensitive content hidden\] and he tells me how best to achieve what I need. Reasons for choosing wJewel Because of the customer service and the precision of the software that is the only one that works for the jewelry business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 1, 2024 Thank you HH Hemant H. OWNER Retail ### "EXCELLENT PRODUCT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2024 Pros GREAT PRODUCT,EXCELLENT SUPPORT , WE USE IT EVERYDAY, Cons I LIKE EVERYTHING ABOUT IT,BETTER THAN OTHER COMPANIES Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 27, 2024 Thank you. [View all Reviews](https://www.capterra.com/p/118049/wJewel/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)