# Page 3 | wJewel Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is wJewel the right Jewelry Store Management solution for you? Explore 72 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/118049/wJewel/reviews --- wJewel 4.8 (72) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 5th, 2026 # Page 3 - Reviews of wJewel ## Showing most helpful reviews Showing 51-72 of 72 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use FK Franklin K. Director Luxury Goods & Jewelry Used the software for: 6-12 months ### "wJewel Overall Review" July 13, 2022 5.0 My overall experience with wJewel has been good. Not much problems have occurred while we use the wJewel system Pros The invoicing feature really helps ease the process since the software is clear and easy to use. Cons The software is sometimes a bit slow when trying to add products to the system. Review Source Response from Ishal July 14, 2022 Thank you. MC Monica C. President Retail Used the software for: 2+ years ### "President " March 1, 2023 5.0 Well Pros Sales and inventory memos and reports to work with web site Cons Sometimes doesn’t connect hard to get reply Review Source Response from Ishal March 10, 2023 Thank you. ID Isaac D. president Luxury Goods & Jewelry Used the software for: 2+ years ### "crown gold Inc " July 15, 2022 5.0 we are very happy with this product. Pros the main reasons to use this program are, the ease of use and the special features and functionality that was customize for us. Cons all the features work well for our needs. Review Source Response from Ishal July 19, 2022 Thank you. PT Pooja T. manager Luxury Goods & Jewelry Used the software for: 2+ years ### "it is great software easy to use we are very happy with this software. " July 15, 2022 5.0 Pros Accounting payable receivable , invoices, maintain consignment inventory, history from manufactured to sold. Cons salesman's inventory and edit option entering vendors check in payable system Review Source Response from Ishal July 18, 2022 Thank You. TS Tanya S. President Luxury Goods & Jewelry Used the software for: 2+ years ### "Great software with amazing service" February 17, 2023 5.0 Pros Their service is very good. Training was easy and they were very helpful. Cons Sometimes going in and out of fields is not as smooth. Review Source Response from Ishal February 20, 2023 Thank you. RA Ryan A. Director of Sales Luxury Goods & Jewelry Used the software for: 2+ years ### "Ryan gems" March 14, 2021 5.0 Pros Very easy to use, very useful. Helps us keep track of all aspects of our business. Cons We have been very please with W jewel. I really cannot say anything bad about it! Review Source Response from Ishal March 18, 2021 Thank you. EK Eyal K. President Wholesale Used the software for: 2+ years ### "Everything you need to Operate" February 13, 2020 5.0 Runs my entire operation, day in, day out. Pros WJewel programmers have the capability to adjust and customize anything you need. If you dream it, they can program it.. Cons Sometimes it takes a little longer for customizations, but worth the wait Review Source Response from Ishal February 18, 2020 Thank you. We will continue to try to exceed your expectations. BH Barkev H. President Luxury Goods & Jewelry Used the software for: 2+ years ### "Excellent software for our industry one of a kind" February 19, 2020 5.0 Very happy Pros I have been using ishals software program for over a 20 years He’s always on top of his game Cons I can’t really say anything bad There is always here in there adjusting according to your liking Like I said him and his team there to fix all the problems arise Review Source Response from Ishal February 20, 2020 Thank you. JS John S. Owner Consumer Goods Used the software for: 6-12 months ### "Jewelry POS " November 9, 2023 5.0 I’m please with it. Little of a learning curve but overall she does her job. Pros Lots of functions and service is great. Cons Occasionally little glitches but they get fixed fast. Review Source Response from Ishal November 10, 2023 Thank you. KG Ken G. Pres Wholesale Used the software for: 2+ years ### "Ken Ghaytanchi " March 16, 2021 5.0 It’s a great value for all the features it delivers. Pros It’s a great value compared to other programs and has many features of much more expensive software. Cons The learning curve for all the features are a little longer than anticipated Review Source Response from Ishal March 18, 2021 Thank you. MH Michael H. VP Luxury Goods & Jewelry Used the software for: 2+ years ### "Very industry based program " July 14, 2022 5.0 Very positive Pros Very customized for Jewelry and diamond industry. Easy to use. NON cloud based(which I like) .Monthly maintenance is optional. Doesn't slow down the computer Cons Needs some modernization for integration with GIA and other websites Reason for choosing wJewel Price and Friendy service Review Source Response from Ishal July 17, 2022 Thank you. Just a couple of notes. 1) We have both cloud-based and non-cloud based versions. 2) GIA and many other services ARE integrated in the latest version. CW Carolyn W. Owner Retail Used the software for: 6-12 months ### "5 Star Review" October 24, 2022 5.0 Pros Has everything you need for a retail jewelry store Cons So far so good! Very satisfied. Keep you posted if anything changes. Review Source Response from Ishal November 1, 2022 Thank you. mN mansour N. VP Capital Markets Used the software for: 2+ years ### "HAPPY" February 18, 2020 5.0 Pros EASY TO WORK WITH AND DOES THE JOB YOU PAID FOR Cons NOTHING ALL IS GREAT WORKING WITH THIS PROGRAM IS GREAT Review Source Response from Ishal February 20, 2020 Thank you. MS Mike S. Sales Associate Retail Used the software for: 2+ years ### "Easy to use software with great after sales support" January 19, 2017 5.0 Using wjewel software is almost like having your in house computer programmers and IT support staff. Program is very easy to use and when needed wjewel developers are there to customize the software the way that works best for you. Very highly recommended Pros Ease of use. Great After sales support Review Source Response from Ishal February 2, 2020 Thank you. EB Ernest B. Owner Retail Used the software for: Less than 6 months ### "Customer service doesn’t help you " May 26, 2022 1.0 The software is good. The customer service doesn’t help with anything. Pros Easy to use once it’s correctly set up. Cons The representatives for the company do not help you at all. I messaged and called them numerous times with no help. Even had to hire an IT guy to get the program set up. Review Source Response from Ishal July 6, 2022 I am sorry to hear about your experience. I am not sure which company you are with. Can you call us and ask for me, so we can figure out the issues and resolve them? LK Liz K. CFO Apparel & Fashion Used the software for: 2+ years ### "Excellent " July 13, 2022 5.0 Pros Customized to our specific needs quickly Cons Features are hard to find - some features are not user friendly Review Source Response from Ishal July 15, 2022 Thank you. AP Amit P. Manager Retail Used the software for: Less than 6 months ### "Most comprehensive and customisable " August 16, 2022 5.0 Very good experience Pros \[SENSITIVE CONTENT\] customized the system to meet our needs. Cons Took time to develop and customize, but was worth the wait. Reason for choosing wJewel Ability to customise the system for our needs Review Source Response from Ishal August 18, 2022 Thank you. rG radhika G. president Luxury Goods & Jewelry Used the software for: 1-2 years ### "Product Review" February 10, 2020 3.0 It was very average. Pros It is a good software for the value you pay . Cons It needs a lot of correction and customization before it can be used for business. Review Source Response from Ishal February 12, 2020 Thank you for the feedback. PT Pete T. Owner Used the software for: ### "BEST SOFTWARE WE HAVE COME ACROSS SO FAR" January 31, 2012 5.0 The attention that the programmers give to the system makes for a program that is current with technology as well as flexible to changes. The support that is given by the staff is an invaluable asset to have. Even after many years, we are still exploring new features to help our business on a daily basis. I have been so happy with this program! Pros Very user friendly, customizable options and reports, works with every aspect of the business. Very flexible system that everyone in our company can use. Cons I have none Review Source Response from Ishal February 2, 2020 Thank you. FS FLORENCE S. COO Wholesale Used the software for: Less than 6 months ### "THANK YOU !" May 11, 2021 5.0 Pros We are very happy about the maintenance and the reactive helpful you always give us. Regards, Florence. Cons the way the system goes really really slow Review Source Response from Ishal May 19, 2021 Thank you for the review. We suggest that you upgrade your server to get a faster response. eE ed E. vp Used the software for: ### "Great " January 27, 2012 5.0 Highly recomend him. Pros We have been very happy with thier product and service. JAvid is always there when we need him. Cons No cons. Have not had any problems. Review Source Response from Ishal February 2, 2020 Thank you. DS David S. Used the software for: ### "Support and features are everything and wJewel has the best of both" June 6, 2016 5.0 We have been using the software for nearly a year. It is a feature-rich software, and if we need any customization, they are there to help at a very reasonable price. Review Source Response from Ishal February 2, 2020 Thank you. Talk to a Capterra advisor for free and get results within 15 minutes.