Salesnet

Salesnet CRM

4 / 5 11 reviews


Average Ratings

11 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month/user
  • Pricing Details
    Express = $20/mo/user Professional = $50/mo/user
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Salesnet
  • www.salesnet.com
  • Founded 1997
  • United States

About Salesnet CRM

Salesnet delivers on-demand, powerful capabilities that enable managers and salespeople to close more sales and improve the value of every customer interaction. Salesnet provides collaboration that enables salespeople, managers, marketers, customer service and others to work together more effectively; and seamless control over sales processes, with more accurate and reliable analytics that give you greater insight into your pipeline, performance trends and forecasting.


Salesnet CRM Features

  • Activity Management
  • Appointment Management
  • Contact History
  • Contact Import/Export
  • Customer Pipeline
  • Email Marketing
  • Group Management
  • Lead Management
  • Prospecting Tools
  • Search / Filter
  • Shared Contacts
  • Call Logging
  • Contact Management
  • Customer Support
  • Lead Scoring
  • List Management
  • Marketing Automation
  • Product Catalog
  • Project Management
  • Quotes / Proposals
  • Referral Tracking
  • Sales Pipeline Management
  • Territory Management
  • Activity Tracking
  • Campaign Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Source Tracking
  • Call Management
  • Campaign Management
  • Channel Management
  • Commission Management
  • Contact Management
  • Contract Management
  • Customer Database
  • Email Marketing
  • Field Sales Management
  • Lead Management
  • Opportunity Management
  • Performance Metrics
  • Proposal Generation
  • Referral Tracking
  • Sales Forecasting
  • Territory Management

Salesnet CRM Reviews Recently Reviewed!

Awesome

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros:
This tool has worked me wonderfully in the 8 months I have been using it, thank the creators because they have significantly reduced my work times

Cons:
We could improve the interface of the tool, it took me a little work to learn how to use it and navigate it.

Overall: Less time work hard

Overall very satisfied and software delivered all that was promised.

Dec 15, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity. Great to use and pretty self explanatory. Great system to purchase by both the everyday users and the every so often users.

Cons: Importing lists compatibility. Difficult for people who only do it every so often.

Recommendations to other buyers: Take the time and do the research. Make sure this software is for your needs. Do the live demo's.

CRM Administrator / Marketing Specialist

Dec 15, 2015
3/5
Overall
1.5 / 5
Ease of Use
2.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Going from no CRM to having CRM is a drastic improvement. We are happy to be able to access all of this information in one place.

Cons: I think the overall feel of the website is dated, it doesn't seem intuitive to me as a regular user. I've learned some tricks to get around some of the bugs while they're being hashed out. I'm hoping it will improve

Recommendations to other buyers: Be patient, it takes time to see results from implementing the software.

Easy to use, could be easier

Dec 09, 2015
4/5
Overall
2.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: It's very easy to look up clients and their point of contact.

Cons: Too difficult to create new reports. I want to just easily click what I want to see in a report.

Recommendations to other buyers: It is helpful to the company to be very honest and open in your evaluation. Play around with all the features. Call customer service with any questions you have. Try to run some reports, look up clients and contacts, try to use a handful of features. This will help you create a better understanding of the software and you'll be able to give a more helpful evaluation.

Great tool to use, user friendly...customer service is exceptional!

Dec 07, 2015
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use once you receive training and the customer service is always fast efficient, effective and friendly!

Cons: That you do not have the options to change a few fields around and a few reports can not be tailored to our companies needs.

Recommendations to other buyers: Don't be afraid to call customer service for help, they saved me time and time again when I was just starting out a few months back.

User-Friendly, Integrative and Valuable Business Tool!

Dec 07, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: SalesNet is streamlined to make it user-friendly and efficient. It's customizable tabs, sort-by features and numerous contact categories are all functions I find very helpful.

Cons: It is somewhat of a tedious process to import new leads, having to format the excel spreadsheet just right. However, if there are any errors or kick-outs, it is easy to go back and make said changes.

Recommendations to other buyers: Explore all of its features including next step reminder, status and contact categories.

Jun 09, 2011
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Comments: My husband handles most of the heavy lifting when it comes to this software but when I saw this opportunity I wanted to comment from an user perspective. I need to say that Salesnet is really easy to use. I am not the most computer savvy person around. Email, Facebook, Excel and Word are probably the extent of my "professional' experience/knowledge. "Simple" and "easy" are key and Salesnet is pretty straightforward. I can say that I have seen some of the reports my husband can run using Salesnet and it is awesome. I have created some reports and Dashboards myself for things I need to keep an eye on, but for some really major items I leave it to the expert. I can honestly say when I request a report to see X, Y, Z from whatever perspective he can always produce those numbers for me, right from Salesnet, in a concise Excel report. In the past we were using Excel and Word documents and it quickly became a headache. It was tough ensuring that all individuals had the most updated information, you were unable to edit from the server if someone else was editing, there was a variance in document wording sometimes, what have you. We were not uniform and it was costing us time, effort and money. It took me some time to feel confident with the software, the merges and such. But once I started using the software I quickly discovered how archaic our previous routine truly was. I went from taking upwards of 4 hours to put together documents for services completed that day, print documents, mail and file. Now I run a report for all services that day, complete a Communication for the template and out comes Returns for the services. I then attach all that to mailing and it's out the door. All done within 1 hour. I have so much time now I feel like I am cheating. I do like the application. I would like to see some reminder pop-up of some sort for calendar or task items like I have in Outlook since we use Salesnet for everything now.

Jun 09, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: I have been using Salesnet since 1993 and have seen the application grow exponentially. From the Legacy version to the New Salesnet I am continuously impressed by the developments implemented within the application. I can not rave enough about the versatility the application provides. We utilize every aspect except API capability and that is only per our business model. From the ability to create unlimited fields, regulation of field exposure among users, layouts, processes, merge capability, linked email, reports, dashboards, what have you. You are essentially limited only by your imagination. Our vertical is Civil Law Enforcement. The ability to operate on the fly, from the remotes of our vehicle, being able to see, update and complete actions as needed in a single database that is web-based, is night and day above the boxed applications that we had reviewed out there. Ability to have images or documents uploaded from admins in the office, then made available to officers in the field to retrieve, at will, is so key to the dynamics of our business. I can honestly say we would be less profitable and less functionally sound if not for Salesnet and the capabilities it provides. Coupled with the application is the Support team Salesnet has on staff. Response is so quick and spot-on, that any questions or issues you have are addressed with extreme diligence. I have gotten the Support Rep Jerry most of the time. Jerry does not just answer a question then move along. He addresses the question, then provides other insight and possibilities. He asks questions so as to provide not only the single answer but proactively addresses the second or third question that could arise from said implementation that you may not have even thought about. This foresight is key to a great support team. I can say from experience that there is usually a disconnect from the Sales team to the Support team in many organizations. Sales team looks for the revenue and Support is sometimes an afterthought at best. From my personal experience with Salenset, that is not the case. From the Sales team down to the Support team Salesnet wants to understand your business so they can help you be successful. If you are looking for a single system that can fit your needs across many verticals then Salesnet should be your first choice.

Sales process the fundament for great selling

Sep 04, 2010
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: As said earlier Salesnet indeed offers a powerful process engine to easily build your sales process right into your CRM. This intergrated approach gets you a productivity increase while managing your complex sales processes.

Cons: However being a Miller Heiman customer using my Gold, Blue and Green sheets it would be the cream on the cake if Salesnet offered the integration, using the Sales Access Manager software from Miller Heiman. An integration of this level would jumpstart your efficiency when dealing with complex deals, managed on your Blue sheets.

Overall: Great value, especially after the makeover this CRM solution is just one of those top products out there!!

Salesnet Review

Dec 10, 2009
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: The sales process engine is by far the most powerful tool, especially when combined with dashboards that give instantly understandable information as to sale progress and next steps. In addition, the ability to extract information and drop it into MS Word is easy, straight forward and repeatable so that customized reports for off-line use.

Cons: The older version tended to have an old interface, but the new version makes it as good as or better than anything else on the market.

Overall: I am forced to use Salesforce.com with new management at RWD; however, my productivity and sales results are limited by the limits of that system. I critically miss the lack of sales process as SFDC uses a stage gate approach which becomes nebulous and unpredictable in its application.

salesnet

Dec 10, 2009
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Very complete CRM product that truly drives our sales best practice.

Cons: It has so much functionality that we can use all the features

Overall: If you want to improve your sales you should purchase Salesnet.