# New Relic Pricing 2026 | Capterra

> Learn more about New Relic pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/118128/New-Relic/pricing

---

# Pricing for New Relic

[4.5 (196)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Write a Review!

## [New Relic](https://www.capterra.com/p/118128/New-Relic/) has **4** pricing plans

-   Yes, has free trial
-   Yes, has free version

**Credit Card Required:** No

### Free

**Pricing Model:** Flat Rate

Free plan includes:

-   100 GB data ingest
-   Automatic logs obfuscation
-   Unlimited basic and core users
-   One free full platform user
-   Access to 30+ capabilities

### Standard

$10

Standard plan includes:

-   Limited to 5 Full Platform Users
-   Ticketed Support Availability
-   2 Business Days Support Response SLA
-   SAML Single-Sign-On
-   $10/first user, $99/additional user (max of 5)

### Pro

$49

Pro plan includes:

-   Unlimited full platform users
-   Commitment Options
-   2 Hour Critical Initial Support Response SLA
-   Data Plus Eligibility
-   $349/user (for annual commitments)

### Enterprise

Custom Quote Available

Enterprise plan includes:

-   FedRAMP Moderate and HIPAA Eligibility with Data Plus
-   Priority Ticket Routing
-   1 Hour Critical Initial Support Response SLA
-   Optional: Full consumption pricing with no user licenses

## Popular alternatives to [New Relic](https://www.capterra.com/p/118128/New-Relic/)

Looking to learn more about Server Monitoring software similar to New Relic? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits.

by ManageEngine

[4.6 (266)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

Starting Price:$395/year

[LEARN MORE](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)

by ManageEngine

[4.7 (353)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting Price:$10/month

[LEARN MORE](https://www.capterra.com/p/168192/Site24x7/)

[ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)

by ManageEngine

[4.6 (310)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

Starting Price:$95/year

[LEARN MORE](https://www.capterra.com/p/251336/ManageEngine-OpManager/)

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

by Datadog

[4.6 (361)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

Starting Price:$15/month

[LEARN MORE](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

by Paessler GmbH

[4.6 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

Starting Price:$179/month

[LEARN MORE](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)

[View all alternatives](https://www.capterra.com/p/118128/New-Relic/alternatives/)

## What do others say about [New Relic](https://www.capterra.com/p/118128/New-Relic/) pricing?

Value For Money[4.0(196)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Pros

Cons

[Read All 196 Reviews](https://www.capterra.com/p/118128/New-Relic/reviews/)

Read Full Reviews Below

Lorenzo P.

Application Manager

Insurance, 10,001+ employees

Used the software for: 6-12 months

**

Overall Rating

4.0

**

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

80%

8/10

Reviewer Source

Source: Capterra

June 29, 2026

"good monitoring tool easy to use freindly user interface"

**Overall:** Overall, my experience with New Relic has been very positive. It provides a comprehensive and powerful platform for monitoring applications, infrastructure, and user experience in one place. I especially appreciate the depth of insights, real-time analytics, and customizable dashboards, which make troubleshooting and performance optimization much more efficient. The alerting system is also reliable and helps quickly identify issues before they impact users. However, it does come with a learning curve, and costs can grow as usage increases. Despite these challenges, it remains a valuable tool for maintaining visibility and control over complex systems.

**Pros:** good monitoring tool that give real time notification in case of not reaching the application or the url address related to

**Cons:** One of the main downsides of New Relic is its complexity, especially for new users. The interface can feel overwhelming, with many features that require time and experience to fully understand. Pricing is another concern, as costs can quickly increase depending on usage and data ingestion, making it less predictable for smaller teams. Additionally, setting up custom dashboards and alerts can be time‑consuming and sometimes unintuitive. While the platform is powerful, occasional performance lag and delayed data updates can also impact the overall user experience, particularly when rapid troubleshooting is needed in critical production environments.

Ruchika P.

Site Reliability Engineer

Financial Services, 10,001+ employees

Used the software for: 2+ years

**

Overall Rating

5.0

**

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

90%

9/10

Reviewer Source

Source: Capterra

July 25, 2025

"New Relic Review - Experience from Morningstar"

**Overall:** Overall, my experience with New Relic has been very positive. It offers comprehensive observability across applications, infrastructure, and synthetics, enabling quick detection and resolution of performance issues. However- need some fixes in UI bugs/glitches.

**Pros:** Tech support, easy to use, user friendly. I like how New Relic provides deep visibility into applications and infrastructure through one unified platform. The real-time performance monitoring, powerful alerting, and customizable dashboards make it easy to detect issues quickly and maintain reliability. I also appreciate the ease of integration with cloud providers.

**Cons:** The incidents do not auto resolve instantly specially for process monitoring. When there are same alerts from different conditions it is not smart enough to not open a separate incident. Occasional Lag: Rare delays in metrics during high load.

[Read All 196 Reviews](https://www.capterra.com/p/118128/New-Relic/reviews/)

## How should I be thinking about software pricing?

[

Be an Informed Buyer: Understanding the True Cost of Business Software

It's not just you-budgeting for business software is complicated. We're here to break it down.

](https://www.capterra.com/resources/business-software-cost/)