# New Relic Pricing 2026 | Capterra

> Learn more about New Relic pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/118128/New-Relic/pricing

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# Pricing for New Relic

[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

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## [New Relic](https://www.capterra.com/p/118128/New-Relic/) has **4** pricing plans

-   Yes, has free trial
-   Yes, has free version

**Credit Card Required:** No

**Discount:** By Usage, By Seat, Custom

### Free

**Pricing Model:** Flat Rate

Free plan includes:

-   100 GB data ingest
-   Automatic logs obfuscation
-   Unlimited basic and core users
-   One free full platform user
-   Access to 30+ capabilities

### Standard

$10

Standard plan includes:

-   Limited to 5 Full Platform Users
-   Ticketed Support Availability
-   2 Business Days Support Response SLA
-   SAML Single-Sign-On
-   $10/first user, $99/additional user (max of 5)

### Pro

$49

Pro plan includes:

-   Unlimited full platform users
-   Commitment Options
-   2 Hour Critical Initial Support Response SLA
-   Data Plus Eligibility
-   $349/user (for annual commitments)

### Enterprise

Custom Quote Available

Enterprise plan includes:

-   FedRAMP Moderate and HIPAA Eligibility with Data Plus
-   Priority Ticket Routing
-   1 Hour Critical Initial Support Response SLA
-   Optional: Full consumption pricing with no user licenses

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## What do others say about [New Relic](https://www.capterra.com/p/118128/New-Relic/) pricing?

Pricing RatingN/A

Value For Money[4.0(195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Pros

Cons

[Read All 195 Reviews](https://www.capterra.com/p/118128/New-Relic/reviews/)

Read Full Reviews Below

Ruchika P.

Site Reliability Engineer

Financial Services, 10,001+ employees

Used the software for: 2+ years

**

Overall Rating

5.0

**

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

90%

9/10

Reviewer Source

Source: Capterra

July 25, 2025

"New Relic Review - Experience from Morningstar"

**Overall:** Overall, my experience with New Relic has been very positive. It offers comprehensive observability across applications, infrastructure, and synthetics, enabling quick detection and resolution of performance issues. However- need some fixes in UI bugs/glitches.

**Pros:** Tech support, easy to use, user friendly. I like how New Relic provides deep visibility into applications and infrastructure through one unified platform. The real-time performance monitoring, powerful alerting, and customizable dashboards make it easy to detect issues quickly and maintain reliability. I also appreciate the ease of integration with cloud providers.

**Cons:** The incidents do not auto resolve instantly specially for process monitoring. When there are same alerts from different conditions it is not smart enough to not open a separate incident. Occasional Lag: Rare delays in metrics during high load.

rahul M.

engineer

Retail, 1,001-5,000 employees

Used the software for: 1-2 years

**

Overall Rating

4.0

**

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

80%

8/10

Reviewer Source

Source: Capterra

July 24, 2025

"NewRelic - observability of the future"

**Overall:** easy to learn and configure for observability. Support is prompt and resolutions are provided. Lot of widgets available for different visualizations.

**Pros:** Easy NRQL to to get data and prepare dashboards and view logs. Straightforward configurations to send application data to new relic. Lot of material available online to learn nuances of the tool

**Cons:** Lack of detailed structure of what all types of data types available to store logs. If custom visualizations are developed, its only available to other users as 'Core' or 'full platform' and not to 'Basic user'. This increases the licensing cost. sometimes custom visualizations such as 'pathpoint' are prone to bugs and Not available to view. Need to have more documentation around Nerdgraphs and Mutations.

[Read All 195 Reviews](https://www.capterra.com/p/118128/New-Relic/reviews/)

## How should I be thinking about software pricing?

[

Be an Informed Buyer: Understanding the True Cost of Business Software

It's not just you-budgeting for business software is complicated. We're here to break it down.

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