Who Uses This Software?

We work in software, education (higher education and K-12), finance, insurance, healthcare, banking, government, manufacturing, telecommunications, and more.


Average Ratings

24 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • ProcessMaker
  • www.processmaker.com/
  • Founded 2000
  • United States

About ProcessMaker BPM Software

ProcessMaker specializes in enterprise business process management (BPM) and workflow software solutions. ProcessMaker allows you to improve efficiency as you build, run, report, and optimize your business processes all within an intuitive, user-friendly interface. Thousands of companies across the globe turn to ProcessMaker Enterprise for a highly available, production-ready, multi-language compatible BPM solution available both on premise and in the cloud.


ProcessMaker BPM Software Features

  • Business Rules Management
  • Collaboration
  • Data Mapping
  • Lifecycle Management
  • Process Analysis
  • Process Capture
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Design
  • Process Simulation

ProcessMaker BPM Software Reviews Recently Reviewed!

Good BPM Framework

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Objective and oriented to enduser like as email system

Cons: Dashboard component needs to evaluate more

Overall: I developed some <BPM projects with ProcessMaker, its amazing because ProcessMaker its full oriented to enduser with BPMN 2.0

Review of Processmaker

Nov 15, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use

Cons: Weak integration capability and few connectors readily available

Overall: Easy to use and very empowering for the business to create tactical workflows which do not require much of systems integration
Needs improvement on the BPMN Process flow notation and be more model driven. Process configuration would be faster if based on the process objects rather than accessing the widget panel

Recommendations to other buyers: Make community version much more impressive to draw more potential clients

The interface quite easy to use.

Nov 11, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy yo learn

Cons: quite hard when implement complecate workflow

Overall: I using this to implement project to my client performance quite well. however the report might have to improve about output document and template

Recommendations to other buyers: pricing

MY COMPANY

Jul 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: IBM® intelligent business process management (BPM) solutions improve the visibility and control of your business processes. As a result, they can help differentiate your business from the competition, deliver the right goods and services and meet the demands of your customers for consistency and convenience.

it is so awesome

Jun 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: pros:
all the things are done properly
cons:
so more elements to be developed like timer event .

3 Months of experience in the Process Maker

Dec 17, 2015
3/5
Overall
4 / 5
Ease of Use
1 / 5
Customer Support

Comments: Positive:
1. Easy to develop the workflow
2. Reduce the time in the development part

Negative:
1. Many features need to be build in the process maker
2. Please provide many plugins, web services and dashboards for development
3. I need to clarify and i need the example videos for following concepts:
1. Events
2. Black Box Pool
3. Data Object
4. Data Store
5. Group
6. Losco
7.Marker Types
8. Message Types
9. Task Types
10. Case Scheduler and Cron

Process maker Rate

Dec 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Process maker is very helpful software, it's help us to finish our work smoothly without any paper use.

I found what i needed.

Nov 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I tried processmaker for our HR flows and undoubtedly it is the one we needed. A simple wiki is there to help you out.
Thank you processmaker team.

BPM software with a very good concept, user-centric and todo tasks on focus

Sep 09, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: BPM software with a good concept, user-centered and in the tasks ahead. with this new version 3.x, greatly improved about performance presentation quality and BPMN good tool.

a now need to improve BRMS module, not only an plugin

Awesome BPM Software

Aug 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use and integrate.

Review of first trial for the ProcessMaker

Aug 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: In general the product is align with our requirements.
We had a test run by defining processes around product definition (Product Lifecycle Management)
We are looking for an end to end workflow for defining complex products on Telecom Operators.
Also we would like to know on the SI partners in the South East Asia in order to engage with them.

Easy to use and powerful tool

Jul 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use and powerful tool

ProcessMaker is a fantastic workflow application

Jul 03, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It enables organisations to quickly define, automate and deploy workflow processes.

Nice product

Jul 02, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great tool, easy to understand.

Easy to use, detailed documentation, great support

Jul 02, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: You can start from scratch and have a non trivial working process in a few hours. Great set of features and well documented extensibility options.

Simple licensing model, unlimited users makes it easy to grow at small steps with no worries about it.

An excellent tools for organisation with process efficiency mind set and quick EDD for delivery.

Jun 12, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: We having being using the platform over 4years and stability is a great value. With user communities of over 9000 and very dynamic environment. Meeting business demands at reasonable turn around time is a great value.

Great BPMS!

Jun 11, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Complete solution for your BPMS requirements. Good support, courteous staff. All around great product.

I've found it handy in developing workflows for our various departments.

Jun 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It's very easy to use with a friendly designer and logical flows.
Personally, I'm satisfied with it.

Great application, have embedded it with GLPI (IT management: asset + incident/request)

Jun 11, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Experience: have developped a GLPI (http://www.glpi-project.org/spip.php?lang=en) plugin to embed ProcessMaker into our ITSM (IT service management) application, in order to provide our network (ARaymond network) dedicated ITIL processes (IT Infrastructure Library: implemented processes: Change Management, Release Management and specific User Management process).
Used by more than 2000 end-users and 150 Technicians.

Configuration: VM 4 core CPU 16GB + Windows 2008 Server + IIS7.5 + PHP5.4.14 x64 + mySQL5.6.10 x64, hosting GLPI + ProcessMaker + Piwik

Pros: easy to install (don't need to install anything on client side: web application only: PHP and mySQL), easy to use. Can be embedded with other software. Good and detailled wiki about usage, and interfaces.

Cons: sometimes some minor browser issues when using the designer.

amazing.....

Jun 10, 2015
4/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: Pros:
Easy of Use
A lot of interface for outside world

Cons:
No option to go jump if single assignment
KPI & mobile app only for enterprise

Flow of Exellence

Jun 10, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Having ProcessMaker in our Company has improved the Work flow of Documentation greatly, saving us time and improving on workloads.
From the End-User we receive good feedback and our Customer are enjoying the Value we can add for them.
As for the IT Team building these forms feedback is positive, ease of creating and implementation to Maintenance is enjoyable

Excellent Value from money

Jun 10, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: We have been able to implement multiple business processes in Process Maker, simply by watching a few examples on Youtube. The software (Particularly in the latest v3) is extremely simple to use once the basics are understood. The platform is stable and provides multiple methods for integrated with other business systems such as CRM, ERP or Reporting tools. In addition, it provides authentication integration (LDAP and Active Directory) meaning we don't have yet another user list to manage.

Our organization services 18 of the top 20 petrochemical companies in the US on the platform.

Jun 04, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: We leverage ProcessMaker for foundation/engine for the workflow we have created utilizing the ProcessMaker software. The ability to gracefully make the modification our clients require and process heavy volumes of transactions daily make ProcessMaker a great fit.

Their support, organization flexibility and long term strategy are a perfect fit for us.

Very easy to get started with and a fast evolving BPMN compliant BPM solution.

May 27, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: ProcessMaker is Open source which allows you to test the software at no initial costs and make changes to the source code. It is fully web based and now has a new mobile app for iOS and Android.
Quite a number of the cool features are however limited to the enterprise version. the organisation is still growing and support for customers in non-US regions is not as optimal as can be.