# Page 5 | ProcessMaker Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is ProcessMaker the right Workflow Management solution for you? Explore 174 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/118311/ProcessMaker-BPM-Software/reviews

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ProcessMaker

4.5 (174)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of ProcessMaker

## Showing most helpful reviews

Showing 101-125 of 174 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NHA

Nurul Haszeli A.  
VP I - System Dev and Opt  
  
Used the software for:

### "ProcessMaker Workflow ease our business process"

February 26, 2016

4.0

I'm using the community edition and currently on the process of buying the license. I had to start with Standard package as the license for package that I really need is expensive. On using it, it seem that ProcessMaker is easy to use to IT but still quite difficult to business user especially to beginners. However, with support and guidance from ProcessMaker local supplier, this 'problem' is eliminated.

Review Source

SN

Sebastian N.  
Software Developer  
Computer Software  
Used the software for: 2+ years

### "Great BPM!"

January 26, 2017

5.0

I have been using ProcessMaker since 2014, PM is a world class BPM, easy to use, nice user interface and very powerfull.

Pros

Workflow designer, user interface.

Cons

Reports

Review Source

Response from ProcessMaker

March 4, 2017

Thanks! We are happy you love it!

dM

dipo M.  
  
  
Used the software for:

### "Very easy to get started with and a fast evolving BPMN compliant BPM solution. "

May 27, 2015

5.0

ProcessMaker is Open source which allows you to test the software at no initial costs and make changes to the source code. It is fully web based and now has a new mobile app for iOS and Android. Quite a number of the cool features are however limited to the enterprise version. the organisation is still growing and support for customers in non-US regions is not as optimal as can be.

Review Source

HD

Hakan D.  
Director  
  
Used the software for:

### "Hakan Duvarci"

July 3, 2015

5.0

Hello Everyone, I have implemented ProcessMaker to Renaissance Construction and Sisecam Glass Packaging Company as the project manager. The software is very functional, user friendly and easy to maintain. Vendor always gives fast and enough support. The results are perfect. I highly recommend ProcessMaker to every organization. Best Regards, Hakan Duvarci

Review Source

MB

Marco B.  
Mr  
  
Used the software for:

### "excellent software: powerful and easy"

August 29, 2016

4.0

I was looking for a workflow management software, but all where too difficult or not powerful enough. This is wonderful!

Review Source

CB

Carlos B.  
Director  
Automotive  
Used the software for: Less than 6 months

### "Broad solution but also very customizable "

March 29, 2017

5.0

I've just had problems installing the Linux version on my server but I had the support from process maker and made it. The community also helps you a lot regarding customizing the software to your own need. With some programming expertise it's possible even to the final user to configure it very well. I'm really satisfied with all the capabilities.

Pros

Easy to configure the basics but also easy to customize. Uses common language like PHP, Java and SQL.

Cons

Installing in Linux could be a very stressful time consuming task.

Review Source

VM

Vijay M.  
C.E.O.  
  
Used the software for:

### "Build your process in minutes"

September 5, 2015

5.0

Excellent workflow software Process Designer is a smart tool to model your process with drag and drop components with no technical knowledge Dynaform feature is the best easy to use and build form tool I have ever used in my career. with easy to create forms, triggers, alerts, notifications in no time with a very minimal effort. I recommend this to my clients.

Review Source

HS

Heiko S.  
System Developer & Database Administartor  
  
Used the software for:

### "Flow of Exellence"

June 10, 2015

5.0

Having ProcessMaker in our Company has improved the Work flow of Documentation greatly, saving us time and improving on workloads. From the End-User we receive good feedback and our Customer are enjoying the Value we can add for them. As for the IT Team building these forms feedback is positive, ease of creating and implementation to Maintenance is enjoyable

Review Source

DL

Douglas L.  
President  
  
Used the software for:

### "Our organization services 18 of the top 20 petrochemical companies in the US on the platform. "

June 4, 2015

5.0

We leverage ProcessMaker for foundation/engine for the workflow we have created utilizing the ProcessMaker software. The ability to gracefully make the modification our clients require and process heavy volumes of transactions daily make ProcessMaker a great fit. Their support, organization flexibility and long term strategy are a perfect fit for us.

Review Source

WB

Wilson B.  
  
  
Used the software for:

### "PorcessMaker a great BPMS for start and growing your business operations"

January 26, 2017

5.0

Since our first experience on 2.5 GPL version we had very good results and pilot tests for internal use and interaction with suppliers.

Pros

ProcessMaker is a light platform software with a world class standard concepts and a very friendly framework.

Cons

Agility to integration with SSO to diferent core applications.

Review Source

GN

Georgios N.  
  
  
Used the software for:

### "Review of first trial for the ProcessMaker"

August 18, 2015

5.0

In general the product is align with our requirements. We had a test run by defining processes around product definition (Product Lifecycle Management) We are looking for an end to end workflow for defining complex products on Telecom Operators. Also we would like to know on the SI partners in the South East Asia in order to engage with them.

Review Source

EM

Evan M.  
Technology Manager  
  
Used the software for:

### "Great Stable Product"

May 5, 2016

5.0

The product is easy to install and easy to initially use. This does not mean that the software is not robust. After you get past the initial layer of the easy to use interface, there is a lot of things you can do on the advanced level that takes some time to get used to the terminology and programming the features.

Review Source

AD

Amr D.  
  
  
Used the software for:

### "Good Product"

March 6, 2016

4.0

Pros: many Cons: - need more control on web control and label positions - need more flexibility and control on RTL orientation - need more web control types

Review Source

Response from ProcessMaker

March 15, 2016

Thank you for taking the time to review ProcessMaker. We really value your feedback! Regards, brian

NG

Navid G.  
  
Telecommunications  
Used the software for:

### "it is so full"

February 4, 2017

5.0

Neither of the solutions are a BPM, I understand ProcessMaker's BPMN 2.0 could be useful for creating diagrams, yet that is only the biginning of the process, once you create the diagram you can proceed to AUTOMATE the process by creating forms for each task and assign these tasks to users.

Review Source

ARO

Allan Roi O.  
System Analysy  
Government Relations  
Used the software for: I used a free trial

### "ProcessMaker BPM Software"

June 2, 2019

4.0

Pros

The thing I like most about this software is it is you can Test the process flow you made from starting to end.

Cons

The thing I like least about this software is some feature or functions is difficult to understand.

Review Source

EE

Ese E.  
  
  
Used the software for:

### "No. 1 workflow solution"

January 27, 2017

5.0

ProcessMaker has been a great tool for managing workflow in my company. We use it to manage virtually all our work flows (leave request, attendance , customer relationships and more)

Review Source

Response from ProcessMaker

January 27, 2017

Thanks for the great review. We are pleased that you are enjoying the product so much.

MH

Martin H.  
Coordinator  
  
Used the software for:

### "very good, more it's dificult the instalation in server and no exist information about direccionamie"

June 4, 2016

5.0

Part of dynaforms is difficult to understand with the new inclusion of variables, and is not like making to link a Dynaform with a task or a specific user. Part of dynaforms in the version 3 don't have traslation to spanish and is dificult the process of learning

Review Source

EM

Eduardo M.  
Project Manager  
  
Used the software for:

### "Easy to use, detailed documentation, great support"

July 2, 2015

5.0

You can start from scratch and have a non trivial working process in a few hours. Great set of features and well documented extensibility options. Simple licensing model, unlimited users makes it easy to grow at small steps with no worries about it.

Review Source

RM

Ricardo M.  
IT Analyst  
Information Technology and Services  
Used the software for: Less than 6 months

### "Looking for a BPM to integrate with Xerox Docushare"

January 6, 2017

4.0

Hi! I am testing your software in order to build an integration with Xerox Docushare. I work for PBS El Salvador , partner of Xerox , and we are very interested how we can integrate your BPM with Xerox Docushare in order to provide a more complete solution to our customers.

Pros

Very easy to use

Cons

We need more information about integration with other software. We are looking for a BPM to integrate with Xerox Docushare.

Review Source

JC

Joseph C.  
IT Transformation  
  
Used the software for:

### "Good but not perfect"

December 7, 2015

4.0

Pros : PM are easy to use for simple process Cons : PM are getting harder when the business user asked for a lot of complicated things to be included in PM (eg. proposed template, custom reporting filters, case variables in claim case/case history)

Review Source

JV

Javier V.  
CEO / Founder  
Financial Services  
Used the software for: Less than 6 months

### "A great competitive advantage while improving customer experience."

November 7, 2016

5.0

Now days everything is about given great experiences to customers, one thing is changing screens and giving more user friendly experience but providing real value, meaning delivering the promises relatable, accurate, faster and doing so while reducing expenses its only possible with the capability of solutions like Business ProcessMaker now you very body knows what & when should be done, plus the analytical capabilities give the managers the capability for better use of the resources and to improve even more, great software that give the possibility to adjust with out the need of IT specialists.

Pros

Easy to model process. Adjustments without the need of an IT Specialist. Analytical capabilities to manage the process, optimization. Integration with google.

Cons

latest version (integration with google) is not available in IOS.

Review Source

PM

Pedro M.  
Consulting BPM services  
  
Used the software for:

### "BPM software with a very good concept, user-centric and todo tasks on focus"

September 9, 2015

4.0

BPM software with a good concept, user-centered and in the tasks ahead. with this new version 3.x, greatly improved about performance presentation quality and BPMN good tool. a now need to improve BRMS module, not only an plugin

Review Source

SF

Stephen F.  
  
  
Used the software for:

### "International Designs"

October 2, 2016

5.0

I have nothing but good things to say about both the product and the firm that stands behind it. They have been there for us from the initial sales process through getting us up and running with our production processes.

Review Source

KA

Kolawole A.  
  
  
Used the software for:

### "An excellent tools for organisation with process efficiency mind set and quick EDD for delivery."

June 12, 2015

4.0

We having being using the platform over 4years and stability is a great value. With user communities of over 9000 and very dynamic environment. Meeting business demands at reasonable turn around time is a great value.

Review Source

RM

Reza M.  
Planning and Bugeting Vise president  
  
Used the software for: Less than 6 months

### "My opinion about ProcessMaker"

August 26, 2016

3.0

I made some workflows by it and it was good. Everything was ok to produce a good activity. I have used Bonitasoft before, and I found it easier than Bonita.

Pros

Its easy to use in few steps.

Cons

I want more documents and videos for more learning. And I want easy steps to put it on server. Now, its very complicated. It would be good, if there was an installer for it.

Review Source

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