# Bookerville Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Bookerville the right Vacation Rental solution for you? Explore 204 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/118312/Bookerville/reviews --- Bookerville 4.9 (204) [View alternatives](https://www.capterra.com/p/118312/Bookerville/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 21st, 2026 # Reviews of Bookerville Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews PD Patricia D OwnerLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: More than 2 years. “The interface is straightforward, customer support is responsive, and it handles the essentials without unnecessary complication. While I do wish it had more advanced automation and dynamic pricing features, Bookerville has been a solid, reliable system that makes day-to-day management much easier.“ November 21, 2025 MP Michael P MemberHospitality, 2 - 10 employeesUsed the software for: More than 2 years. “Some guests have indicated issues with the reservation calendar on cell phones resulting in additional steps by the customer.“ November 15, 2025 MP Michael P MemberHospitality, 2 - 10 employeesUsed the software for: More than 2 years. “This allows us to not have to rely on separate tool subscriptions. “ November 15, 2025 PL Pezula L ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Some info collected is not easily retrieved for record purposes“ October 26, 2020 SK Scott K managerReal Estate, Self-employedUsed the software for: More than 2 years. “I have emailed their support line several times over the years, and each time the \[sensitive content hidden\] promptly gets back to me pretty quickly, and resolves the problem.“ August 11, 2025 PS Pam S Co-OwnerHospitality, Self-employedUsed the software for: More than 2 years. “I like using Bookerville for the convenience of managing our properties. “ December 11, 2025 ## Showing most helpful reviews Showing 1-25 of 204 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sean C. Co-Owner Hospitality Used the software for: Less than 6 months ### "Great service for a startup business!" November 15, 2017 5.0 Easy setup, interfacing and roll out for a new business. Pros Covers all the bases for getting your business off the ground. Very inclusive and tons of FAQ content Review Source BP Bruce P. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Great Software Great Value" October 23, 2025 5.0 I have been using Bookerville for over ten years, and it has been a great tool. Bookerville is constantly improving the application. The \[sensitive content hidden\] has always been quick to respond to any issue I might have, I am a pleased customer. Pros Great value and easy to learn and use software for calendar management of short-term rental bookings. Cons I am pleased with the software, but the channel managers who work with Bookerville have not convinced me regarding their pricing structure. Alternatives considered [Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/) Reason for choosing Bookerville Better software options were not available for my needs at the time. Review Source Amit K. Proprietor Hospitality Used the software for: I used a free trial ### "A Good Booking App" December 12, 2018 3.0 Pros Data entry is very simple and decent. Linking up with other public calendars like the ones from Airbnb, Booking.com and TripAdvisor. Cons Better UI design. Better mobile UI. I think that's the area of improvement that Bookerville could work on. Review Source Response from Bookerville December 21, 2018 Bookerville is impressed that Mr. Kenny was able to determine some of this detail in less than an hour of use of the free trial, and absolutely zero interaction with our staff, including the free webinar. Puzzling... CD Cindy D. Property manager Real Estate Used the software for: 1-2 years ### "Property manager" March 2, 2026 5.0 I tell everyone that manages property that they have to have Bookerville! The people that I bought my condo from told me about Bookerville, don't know that I could have done it without it. Pros I manage a property that is states away. This would be so much harder without Bookerville! Bookerville is a dependable software that keeps me well informed. Cons I can't think of a negative thing to say about Bookerville. Bookerville makes my Job so much easier. Review Source SK Scott K. manager Real Estate Used the software for: 2+ years ### "Bookerville-it is simply the best!" August 11, 2025 5.0 I have emailed their support line several times over the years, and each time the \[sensitive content hidden\] promptly gets back to me pretty quickly, and resolves the problem. Pros Customer support by the \[sensitive content hidden\], and high quality of the software. I cannot say enough about the personal service. Cons I don't really have any cons about this product. As I indicated, the program runs well, and the few times I have had an issue, the \[sensitive content hidden\] promptly responds and resolves the issue. Alternatives considered [Kigo](https://www.capterra.com/p/274975/Kigo/) Reason for choosing Bookerville Price, and after demonstration, it seemed to work well. Review Source RD Rael D. Manager Hospitality Used the software for: 2+ years ### "Great Vaction Rental Property Management Platform" January 17, 2025 5.0 Very happy with Bookerville. We have been using it for many years. Pros Bookerville is extremely easy to use, and very intuitive. It has an easy user interface and great functionality for managing vacation rental properties around the world. Support is also very responsive although we have only required this just once in several years since we have been using the booking platform. Cons Nothing. It is great software. We do not have any disappointment. Alternatives considered [GuestWisely](https://www.capterra.com/p/117297/365villas/) Reason for choosing Bookerville More relevant functionality; intuitive interface, responsive support Review Source PD Patricia D. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "“Solid Booking Platform With Room to Grow”" November 21, 2025 5.0 My overall experience with Bookerville has been very positive. It’s a dependable, easy-to-use platform that keeps my bookings organized across multiple large vacation homes. The interface is straightforward, customer support is responsive, and it handles the essentials without unnecessary complication. While I do wish it had more advanced automation and dynamic pricing features, Bookerville has been a solid, reliable system that makes day-to-day management much easier. Pros Bookerville is incredibly easy to use and keeps everything organized for me. The calendar is clear and intuitive, messaging is simple, and I love how quickly I can manage multiple bookings without getting overwhelmed. It saves me time, reduces errors, and makes day-to-day management so much smoother — especially when juggling several large vacation homes. Cons I wish Bookerville offered more modern automation tools, especially dynamic pricing and smoother integration with other platforms. It handles the basics very well, but some features feel a bit limited or dated compared to newer systems. A few improvements in automation and integration would make it even stronger. Review Source GM Gary M. Owner Hospitality Used the software for: 2+ years ### "The Coastal Retreat " November 25, 2025 5.0 Pros The Coastal Retreat has been using the Bookerville program for many years now. We are very happy with the automation. Once set up, the program is easy to use for both clients and ourselves. Thanks Bookerville! Cons Once the program is set up we have found no problems. Learning how setup worked was a bit challenging but the program's benefits were well worth the learning curve. Review Source VR Verified Reviewer Member Hospitality Used the software for: 2+ years ### "Bookerville is good for our small business." November 15, 2025 5.0 Overall we rely on Bookerville for guest and finance management. This allows us to not have to rely on separate tool subscriptions. The interface is easy to use and provides our business with professional level presence. Pros Bookerville handles reservation management providing an efficient and easy way for a small business to operate. The software provides financial information to support quarterly and year-end finances. Cons Some guests have indicated issues with the reservation calendar on cell phones resulting in additional steps by the customer. Review Source PS Pam S. Co-Owner Hospitality Used the software for: 2+ years ### "A great tool for managing your reservations!" December 11, 2025 5.0 We have had a great experience using Bookerville for over 10 years. They are always helpful when questions arise in a timely manner. Pros I like using Bookerville for the convenience of managing our properties. Our clients comment regularly about the ease of use when making reservations. Cons For third party sites, it is necessary to put in reservations manually because we haven't been able to sync calendars. Review Source MW Matt W. Owner Hospitality Used the software for: 2+ years ### "5 Stars from a 10 year user" February 28, 2025 5.0 Bookerville has been Excellent for 10+ years. Pros Bookerville is easy to use and has been flawless for my company. Cons Initial setup of Bookerville took a bit of work but any software would Review Source SN Scott N. Owner Hospitality Used the software for: I used a free trial ### "Bookerville is simple, straightforward software, perfect for the small vacation rental owner" August 29, 2021 5.0 My highest priorities are that the software: \* Has a great design and is straightforward to use \* Allows me to automate the end-to-end workflow process for bookings without a lot of fuss \* That I have confidence that the software is going to work without a lot of bugs, errors and workarounds \* If I get in a bind and need help, I will be able to contact the vendor and get the support I need \* Allows me to keep the investment in my existing web site \* The subscription and commission prices are not going to eat up all of my profits Pros Bookerville is well-designed, intuitive and straightfoward. If you have even a rudimentary exposure to vacation rental software, Bookerville is a snap to learn and set up with an effective wizard to step you through. There is also thorough online user help text. The hands-on training required with other software vendors to set up and learn how to use is not really even needed here. None of the functions is overly-elaborate or fussy, yet it's simplicity allows for powerful custom usage to support odd, one-off reservations that you can still support in the system. Compared to other vendors, I found very few bugs in the software, everything appears to work. And if you do need help, the customer service has been top-notch. For time zone reasons, it was important to select a North American-based software company. I also felt that in these times of companies having their computers hacked, American companies are held to a higher security standard to ensure my data stays safe. Cons No critical issues, but: The guest booking calendar does not automatically switch between desktop and mobile views (one workaround is to have a "change to mobile view" button). Bookerville's flexibility has a price, requiring extra time for data maintenance: \* On other vendor software, to change the nightly rate for a range of dates, you simply change the rate on a line in the rate table. Bookerville allows mass-assigning nightly rates for a date range and it is assigned to each night, but the rate range is not remembered: If you have higher rates during a summer festival for example, you have to remember why the rates are higher for those nights. And if you apply new rates for a period but have rate exceptions within that period (July 4th in summer for instance) those rates are overwritten and have to be re-entered \* Assigning min/max night stays works like assigning nightly rates \* Managing guest data is only for each reservation. I cannot import a list of previous guests from my old software to keep their contact info in one place. \* You can't flag guests who did not pay their bill or were rough on your property. And you can't categorize guests and market to them (email all military guests for Pearl Harbor Day for example) \* You can specify other services to sell along with a night's stay, but you can't sell things without a room reservation and there is no "qty" field to sell more than one, so you can't sell logo products or gift cards. Reason for choosing Bookerville Liverez is very usable, but has a high price point for me, with minimum of $2000 to set up a mandatory web site and a $500 minimum monthly service fee. Many of the other applications simply lacked sufficient and USABLE functionality or had minimal integration to channel managers. I am very detail-oriented and did not simply review a list of functions, if possible I try to set it up and test my needs online. I wanted to keep my own site and Bookerville allows me to do that. Functionally, it is also the most flexible and usable because there aren't as many overly complicated work flows you have to follow: perfect for the small vacation rental business. Review Source CH Cassandra H. Owner Hospitality Used the software for: 2+ years ### "It’s great! Everything we need!" November 17, 2023 5.0 My overall experience is great. It is everything that I need at a reasonable price. Pros In Bookerville, I like the Ease of use the most. Cons In Bookerville, the least thing I like is the limited color/status options. Review Source JB Jeffrey B. Manager Hospitality Used the software for: 1-2 years ### "The Clear Choice" January 22, 2022 5.0 Pros Bookerville does it all. It covers all of our needs for managing several vacation rental properties. It is reliable, effective and efficient. The integrations cover all of our needs for interacting with partner platforms from AirBnB to smart lock code management. The platform is thorough and well thought out and you absolutely can't beat the coverage of capabilities with exceptional capabilities for the value. One of the best things we experienced during our initial trial and over the past 14 months of use is the support. You won't find another platform where you can get a response within a short period of time from the platform developer when you can't solve it on your own using support boards. Cons The UI and widgets are slightly dated but still easy enough to navigate and most importantly reliable. Reason for choosing Bookerville Complete coverage of capabilities and value. Bookerville is very straight forward on pricing and doesn't try to take a cut of your revenue stream. For a small, limited vacation rental business Iike we operate with our second home that is key. Review Source DT Derrick T. Owner Hospitality Used the software for: 2+ years ### "Great software" May 3, 2023 5.0 Great Pros Very easy to use, I have been using bookerville for 5 years now and is a top notch software. \[sensitive content hidden\] is very easy to reach and has been a pleasure to work with Cons n/a no issues what so ever. its been great so far. Review Source BC Beverly C. Owner Used the software for: ### "THE BEST DECISION I HAVE MADE " October 2, 2013 5.0 First I must say that when I was searching for a booking engine there were many problems with other companies that would not work for my application. I am a Bed and Breakfast. A small property with only 4 rooms. This was a determining factor for my decision in choosing Bookerville. I was offered a free month to see how it worked for me. I could not use it right away and my 30 days expired. John Amato extended my free trial happily. I have this software system for under a year now and with all the issues I have seen with regular email and other software, Bookerville overcame my expectations in a positive way. Bookerville offers property breakdown, Custom option offerings to my guests that I can list for a fee or for free. I choose the PayPal option with the 50% deposit.There are many more ways I can use this software, but I do not at this time need to utilize them. I like to offer simple and basic information. Most guests that have tried this site in the beginning asked for me to help them. It was easy peasy for me to do what my guests needed. After a while my repeat guests have been able to book on their own. There were 2 occasions that the time out was not understood by the guests and the reservation they were working on Timed Out. I called John Amato, the go guy I have always spoken to and emailed. He explained to me about the Time Out thing. Then there was just recently where a frame was stuck and I emailed John Amato. He found this issue within minutes and corrected whatever it was. I have nothing but great things to say about Bookerville and the software that is offered at a very reasonable rate . What is great is if there is an issue John Amato deals with it quickly and correctly. John emails me and gives me direction on emails and tells me what the issue was and how to overcome it. I had a past software issue with a different company that was so large that they let me wait 3 days before they got back to me since they did not have a phone number to reach them with. I lost business soI left them. The 2 issues for my Bed and Breakfast is not a big problem, but John takes this seriously and I feel he goes all out to get the answer and fix the issue. Not hours but Minutes. No lost business or revenue. Thank you John Amato and his team. Salvatore R. Hudson River Valley New York Review Source tS tywain S. Owner Hospitality Used the software for: 2+ years ### "The Ranch at Southfork experience " July 26, 2022 5.0 Good have had it for over 12 years Pros Very easy and simple to use. Use it daily for booking and accountant use it for billing and reconciliation. Cons Would like it to connect to VRBO or ABNB Review Source DT Derrick T. owner Hospitality Used the software for: 2+ years ### "Great software" May 2, 2022 5.0 Pros I have been using bookerville for quite some time now. Very easy to work with and makes my job easier. \[SENSITIVE CONTENT\] is always very helpful Cons Whenever there is,\[SENSITIVE CONTENT\] always trys to improve Review Source CH Cheryl H. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Bookerville is the BEST!" November 19, 2020 5.0 GREAT Pros I love the ease of using it. I test drove a few others before jumping on board w/ Bookerville in 2014. Changed my life & helped me grow my buisness. I get calls frequently trying to get me to leave & use someone else, but I am committed. Cons I really don't have any negatives about this software. Alternatives considered [OwnerRez](https://www.capterra.com/p/100831/OwnerRez/) Reason for choosing Bookerville Seem more user friendly Review Source eS edward S. owner Hospitality Used the software for: 2+ years ### "Great software for rental property management" March 24, 2022 5.0 Pros I like the clean user interface/dashboard and the way the software integrates with my listings on different web sites. Saves a lot of time and prevents double bookings. Cons It would be great if Bookerville had its own integrated Channel Manager. I believe it will in the next few months. Review Source DH David H. Owner Used the software for: ### "Bookerville is by far the BEST" September 1, 2014 5.0 I'm a property manager for several beach townhomes. I looked at a lot of different softwares before I chose Bookerville, including going through free trials, looking at screenshots, calling other developers etc. I chose Bookerville because I really think Bookerville has nailed it. It is incredibly easy to use, quick to set up initial properties. Its very intuitive, and when you do come up on something you are unsure of - the support is excellent. The developer team gives personal attention to direct inquiries, but in most cases the Online Help Forums have it covered quickly. The Huge Variety of One-Click Reports are great and a big help for Owner Accounting, Taxes, tracking seasonal trends etc. A couple of the biggest things to me are the side by side calendar comparisons I can just glance at and get an immediate idea of what is open - very helpful for booking interactions. And when I am logged in - that same calendar becomes color coded for a quick review of who has paid, signed contracts, etc. There is a lot of flexibility power in the software. Entering Bookings is also a snap. Importantly - its a very good price point. It's a sliding scale based on my number of units, and I can add and remove properties without penalty or excessive trouble or cost. Overall I've given it 5 stars. For the record I am a software guy myself. Ran a software distributorship in the 90's. I sold expensive complex stuff, and itty bitty utility stuff. I know good software when I see it, and it all boils down to ease of use, simplicity, but getting the job done. I want all the power hidden behind a simple interface even an idiot can use (that being me ). But I do want the power. Like I said - Bookerville has nailed it, and there is no question in my mind that it is the best price to value software on the market. Peace, - david Review Source JC Jason C. owner Hospitality Used the software for: 2+ years ### "We could not run our business without Bookerville" February 17, 2020 5.0 We operate 18 vacation cabins with over 500 reservations per year. Bookerville manages all of these reservation including automated emails to inform our guests and take payments. Pros Bookerville is easy to use, does what we need and support is quick and friendly. Cons Not a thing, Bookervillle does everything we need. Review Source PL Pezula L. Manager Hospitality Used the software for: 1-2 years ### "Top Notch software" October 26, 2020 5.0 We have joined Bookerville 2018 and have not had any major software failure or crash of any sort, they are willing to make some adaptions for us as we are situated in South Africa and operate with a few differences to America accounting. Pros The easy lay out and usage of this software Cons Some info collected is not easily retrieved for record purposes Switched from [NightsBridge](https://www.capterra.com/p/191455/NightsBridge/) The functionality and simplicity Review Source MJ Marjorie J. Property Manager Hospitality Used the software for: 6-12 months ### "The Waterfall House, A Stream Side Cottage, The Esophus..all recommend " March 27, 2017 5.0 I manage 15 vacation rental properties and have tested three properties this year with Bookerville as we worked to overcome obstacles created within the Homeaway/VRBO market. The software after a slight learning curve was easy to operate, offered basic functions as well as very good integration with our credit card processing company. As with any software there is a learning curve, the management was very quick to get back in terms of customer support. This year we will be adding another 20 properties once we open our new tiny house resort. Pros It was pretty much dummy proof, the instructions to set up were step by step, numbered and when there was a question, management was very quick to reach out to answer questions. We used the software primarily for reservations, and intend to use it as we grow to monitor housekeeping Cons When you select the date, sometimes it is hard to know if you are picking the day or the day after, need to edit every once in a while. Review Source EH Eric H. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Darndest, easiest VR program I have ever used. And priced right too!" August 3, 2018 5.0 Once I got used to BV it was a breeze. I still dont know all about it though. Some additional how to videos on billing to owners would be a huge help to us as well. Pros Ease of use and syncing with multiple other sites. Technical support is probably the best I have ever seen. The owner will respond to you personally. No tech from the eastern part of the world not speaking very good English trying to help you. Cons Long term rental software would be nice and also "sync receiving" from other programs like ECBYO and IVacationonline would be helpful. Review Source Similar Products Featured ## Related categories [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Reservations](https://www.capterra.com/reservations-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.