# Page 2 | Bookerville Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Bookerville the right Vacation Rental solution for you? Explore 204 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/118312/Bookerville/reviews

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Bookerville

4.9 (204)

[View alternatives](https://www.capterra.com/p/118312/Bookerville/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Bookerville

## Showing most helpful reviews

Showing 26-50 of 204 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DT

Dino T.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Easy to Use Hotel/Condo rental program"

December 17, 2024

5.0

Good experience. Easy to use. Good support staff.

Pros

Very easy to use and simple to navigate.

Cons

So far everything has been great. No major issues at this time.

Switched from

[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)

Company went out of business. Unsure of the name. Would not let me continue without a selection.

Review Source

BW

Brooke W.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Bookerville Works for Me"

February 6, 2025

5.0

The Bookerville team is always supportive. It's a simple platform for my simple business.

Pros

Bookerville is easy to use and streamlines my single unit vacation rental management.

Cons

Bookerville doesn't have pricing algorithms built in, and the Channel Connector for linking to third party aggregators (like VRBO, AirBNB, etc) is always challenging.

Review Source

SW

Shelly W.  
Co-Owner  
Hospitality  
Used the software for: 2+ years

### "Bookerville: 10 out of 10"

December 12, 2024

5.0

Excellent in support and customer service. Program easy to use.

Pros

I have used Bookerville; all aspects: Booking, billing, reporting and have loved it. For a small to large business is very helpful.

Cons

I can't think of a things. It is a great program.

Review Source

RS

Randa S.  
owner  
Hospitality  
Used the software for: 2+ years

### "Perfect for my business"

April 18, 2025

5.0

I've been using Bookerville since 2015. Very happy with the service.

Pros

Excellent customer service, \[sensitive content hidden\] responds very quickly no matter what time of day

Cons

International guests frequently have trouble with the payment screen

Review Source

JM

Janet M.  
Broker of Record, Owner  
Hospitality  
Used the software for: 1-2 years

### "Bookerville offers a Great Product and Support!"

January 18, 2024

5.0

Overall I'm happy I chose Bookerville. It provides my business everything we need to manage over 100 properties, efficiently and effectively.

Pros

1\. Cost is less than half of other similar programs 2. Offers everything the most expensive programs offer 3. Helpful and friendly product support staff- I haven't waited more than an hour for a reply from the support team when I've required their help. 4. Easy to use, I'm not computer literate and I set up over 100 properties with individual guest emails, tax settings, guest options etc in 3 days

Cons

I am entering my second year with Bookerville, funneling over 1000 rentals through this platform and haven't found any cons up to this point.

Alternatives considered

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/)

Reason for choosing Bookerville

Simply1. Product - offered everything I needed2. Price - less than half the price of others I contacted3. People- \[sensitive content hidden\] is knowledgeable and eager to provide assistance

Review Source

PC

Pam C.  
Owner Manager  
Hospitality  
Used the software for: 2+ years

### "Bookerville continues to provide an excellent product"

December 15, 2021

5.0

Bookerville is my bridge between my 98% Airbnb bookings and those 2% long term returning guests. Bookerville allows me to keep my 2%'ers happy, offering them specific "coupons" and vacations without Airbnb's (necessary) fees. Bookerville also allows me to fully synchronize all of my calendar needs between Airbnb and Bookerville and scheduling needs for my cleaning staff.

Pros

While Bookerville also works with larger vacation rental concerns they continue to offer a space for us smaller vacation rental proprietors. I have determined that Channel Managers are not yet able to handle proprietors who only manage one property. Bookerville however, continues to take care of our needs. Most important to me in that regard is the integration/synchronization with Airbnb. While Airbnb is a great advertising platform I have yet to see that their ability to coordinate all emails with cleaning staff and to some extent, guests, is comparable to what I am able to do with Bookerville. Customer support also continues to be solid with Bookerville. I have yet to submit an issue that has not been dealt with fairly quickly and to my satisfaction.

Cons

At this point I cannot think of another feature that could be added to Bookerville. Some times the year end reports do not seem to answer a question I might have for tax purposes. Perhaps I should submit a request!

Review Source

MG

Matt G.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Using Bookerville"

January 7, 2024

5.0

One of the most important factors I find critical with a booking platform is the customer service/support. What few issues I have had (and they have all been due to my poor computing skills) have been quickly responded to, and solved. I go to bed at night with no worries about bookerville managing my bookings.

Pros

I like that I can count on this platform to seamlessly manage my bookings.

Cons

I really have nothing to say about Bookerville

Review Source

VH

Virginia H.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Best booking software for our short term rentals "

June 23, 2025

5.0

Easy to learn and to understand and it is also reasonably priced compared to other booking software companies that we looked into. We love it and there is no reason to ever change what we have and works beautifully.

Pros

We have used Bookerville for over 10 years and the reason is that it is super easy to learn and self explanatory and on top it is priced well. We love it and keep using it.

Cons

We really do not have anything to complain about. except when I try to block specific dates and weeks on the master calendar for the next years, but after trying a few times I figure it out every time. This would be one small adjustment that John can make for user friendly.

Review Source

JC

Jessica C.  
Administrative Assistant  
Real Estate  
Used the software for: I used a free trial

### "LifeSaving Program"

May 10, 2022

5.0

Overall rental management has just become simpler and more streamlined.

Pros

My favorite part of this program is how organized and easy to use it is.

Cons

I think the graphics and design could be a little more up to date.

Alternatives considered

[Escapia](https://www.capterra.com/p/134081/Escapia/)[Tokeet](https://www.capterra.com/p/155340/Tokeet/)[LMPM v4](https://www.capterra.com/p/245584/LMPM-v4/)[Guesty](https://www.capterra.com/p/159377/Guesty/)

Reason for choosing Bookerville

Bookerville seemed to check more of the boxes we needed without making us pay for features we wouldn't be able to utilize.

Review Source

bP

bob P.  
mgr  
Hospitality  
Used the software for: 2+ years

### "Great Reservation system"

May 14, 2023

5.0

great

Pros

Everything is easy to use, user friendly

Cons

there is nothing that i do not like about bookerville

Reason for choosing Bookerville

great value and use

Review Source

NK

Nance K.  
SR SQL Developer  
Computer Software  
Used the software for: 2+ years

### "Great web based Rental property management software - full featured and affordable !"

January 5, 2017

5.0

I have been managing vacation and annual rentals for over 10 years. I have used several different software packages over the years, but when I needed to get a more mobile solution I went searching. (Side note - I am a software developer and if I had the time I would have written my own.) I found Bookerville and was intrigued with the easy to use interface. Then after the free 30 trial I bought it. I haven't been disappointed yet. The company support is outstanding. Bug issues are addressed promptly. Product enhancement requests are encouraged. What I love about it - it's very easy to get your properties setup and start scheduling your guests. It's also affordable, entry level costs with full features that you could pay so much more....I know I did it the hard way for too long, now I have automatic emails to guests, cleaning crews and owners, calendars that link to my listing site calendars, income and expense tracking, etc. There so many other features that I needed and it met the requirements. I highly recommend it, although to use all of the features will take some time to set up. The default email templates are ok to use and customizing them is simple. Online help is good, and the forums are helpful. Most set up questions have all been asked and answered and are available to review.

Pros

It's web based, and affordable, exports to accounting programs, links to vacation rental listing site calendars. Has automated emails to guests, owners, and staff.

Cons

Very little. The size of email template preview doesn't allow size change.

Review Source

GG

Gene G.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Best one for the money!"

December 1, 2023

5.0

Every interaction with the staff has been great usually a quick response if there's an issue never left with out an answer to a questions for anything.

Pros

Deployment of the service was a whole lot easier and user friendly than others I tried before. Was up and running in no time.

Cons

I wish it integrated with my quickbooks online and gave more options for KPI's in reports but overall all does a great job!

Review Source

NG

Nall G.  
Real Estate Investor  
Real Estate  
Used the software for: 2+ years

### "Perfect for my needs"

December 16, 2021

5.0

Pros

Bookerville has been a Godsend for our vacation rental properties. We have used Bookerville to manage all our properties and have been very pleased - functional, intuitive, versatile, excellent service. I highly recommend the software.

Cons

Not much, it works very well for our needs.

Review Source

MM

Melody M.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Perfect! "

September 12, 2020

5.0

So happy with Bookerville! Its so easy, seamless and \[SENSITIVE CONTENT HIDDEN\] is top notch!

Pros

Bookerville is super user friendly and works great wether you are a Property Manager and/or Owner. Most booking softwares are too complicated. Bookerville is super easy to use. \[SENSITIVE CONTENT HIDDEN\] is always on top of any concern and willing to listen and make changes if needed to fit your needs.

Cons

I wish the rate system was a little more user friendly. Example is on Vrbo you can see the dates its booked and the daily rates ON the calendar so you can lower rates daily to fill in the blanks. I wish Bookerville was set up like that for the rates section.

Alternatives considered

[Escapia](https://www.capterra.com/p/134081/Escapia/)[Gusto](https://www.capterra.com/p/131882/Gusto/)[Guesty](https://www.capterra.com/p/159377/Guesty/)

Reason for choosing Bookerville

So much easier to use and you can talk to a real person.

Review Source

EB

Ethan B.  
GM  
Real Estate  
Used the software for: 2+ years

### "Bookerville has everything you need and not all the stuff you dont!"

December 20, 2022

5.0

Excellent company

Pros

Easy to use and they will work with you to customize it to fit your business. The response time is very fast whether it is a workday weekend or holiday!

Cons

Wish the graphics were a little more up to date looking. Widgets such as booking calendar etc

Reason for choosing Bookerville

Escapia has many things we do not need or will use and is much too expensive. Also can not customize it to your needs like you can with bookerville.

Review Source

DT

Debbie T.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Time Saver! I can't imagine going back to the OLD way of managing our homes..."

January 28, 2017

5.0

I was on the fence about getting software. I'd been doing fine via Word and manually inputting/adding/organizing everything myself for 10+ years on 2 properties. Was it going to be worth the additional cost yearly? Well I've had the software a year and would NOT want to be without it. Its such a time saver and as a mom of 3 who runs her own business that is worth its weight in GOLD! I love the simplicity. I love that everything looks professional. I LOVE the GATEWAY with PayPros/Authorize. I love that the info is in the cloud and no matter WHERE I am, I can access what I need. I just can't say enough. The price is perfect for us. We don't make a mint off our rentals and don't charge a fortune so I appreciate the pricing Bookerville offers. I'm still finding new things along the way with this software and each new discovery makes my life a little bit easier. I've had a few questions along the way and both times my questions were answered within 24 hrs. The videos have been helpful as well. I just did my quarterly taxes and WOW! So much easier inputting needed dates and pushing a button. Time Saver!!

Pros

Ease of function. There is a small learning curve but not difficult even for my 48 year old brain. The videos and forum is helpful

Cons

Not really a con but I do like how Airbnb treats its calendar. I like that they will block off a day prior or after every reservation for cleaning..etc automatically. As it is now in our 4 bdrm because I don't check-in a guest the day someone departs I have to manually block off that night as a maintenance booking so no one tries to book it.

Review Source

KK

Krystal K.  
Inn Keeper  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Great software. No regrets."

May 1, 2019

5.0

We have used Bookerville for years for our log cabin rental business. It has been great.

Pros

Support is the best of any software that we've ever owned or bought in to. The support is quick, responsive, and genuinely interested in helping make the software as effective as it can be.

Cons

The integrations with other services aren't totally seamless (but they're really good and Bookerville keeps on top of necessary upgrades). IMO I think that the bigger rental sites benefit from making these integrations difficult.

Alternatives considered

[Tokeet](https://www.capterra.com/p/155340/Tokeet/)[Guesty](https://www.capterra.com/p/159377/Guesty/)

Reason for choosing Bookerville

functionality & price. We didn't know that the support was going to be so good when we bought in. That was a bonus!

Review Source

DH

Deborah H.  
Managing Director  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Unbeatable compliment to any business. User for more than 4 years."

February 16, 2018

5.0

The main benefit of having this software is no need to employ additional staff, as the system does it all for you.

Pros

This software grows with your business. The Owners and technical support is second to non. They are always willing to listen to new ideas & requests and always happy to work with you. The system is so easy to use and there is always help on hand if need be. Tons of customisable features with new ones being added all the time to keep up with the changing market place. Can be managed from any computer or mobile device with Internet access which is a must when chasing bookings in todays competitive market. Calendars can be easily synchronised with various Rental Portals, so your business is always up to date. Intergrates with various forms of Payment options. And so much more.

Cons

There is really not much that is not to like about this software. Currently the Maintenance section is a work in progress which we are looking forward to testing.

Review Source

KM

Kago M.  
Reviewer  
Banking  
Used the software for: 2+ years

### "It's the best reservation program "

January 16, 2023

5.0

It has been profitable for my business a lot over the years and has proved to be the best I've ever used.

Pros

I love this software because it is much easier to use and it is also faster to update.

Cons

Everything is working fine and smoothly running,there is nothing to like the least

Review Source

eW

eddie W.  
owner  
Hospitality  
Used the software for: 2+ years

### "Greatest booking software i have ever used "

December 11, 2022

5.0

I have had a very positive experience with Bookerville

Pros

The product is very easy to use and most user can follow it with ease

Cons

I am not aware of any problems with the software

Review Source

sC

steven C.  
business manager  
Hospitality  
Used the software for: 2+ years

### "Bookerville Review"

December 13, 2021

5.0

Works 99.99% of the time

Pros

Ease of Use. I was able to add rental agents and owners as users; so they can book their own reservations

Cons

limited integration with other booking software used by our rental agents

Review Source

AR

Aiva R.  
Manager  
Hospitality  
Used the software for: 2+ years

### "Working with Bookerville"

April 9, 2021

5.0

Our overall experience with Bookerville is very good

Pros

What I like the most about Bookerville, is the ease of use and friendly navigation system. And customer support availability when I need it.

Cons

It was smooth integration process. It could be easer if it have option of easy connectivity with the website

Reason for choosing Bookerville

Personal access to live people for support

Switched from

[Streamline](https://www.capterra.com/p/89552/Streamline/)

It was too complicated to navigate and customer support not personalized.

Review Source

KK

Kathy K.  
  
Hospitality  
Used the software for: 2+ years

### "Excellent Product!"

January 25, 2017

5.0

I have been using Bookerville since 2014 and I cannot say enough good things about the software, my workflow using their software and the customer service I receive. Bookerville allows as much or as little customization as you want for most templates. Automatized e-mails are easy to set up and safe me tons of time. I only have one property and I manage it myself, but I would hate to go back to doing it all without Bookerville! The only issue I have with the software is that setting the rates, length of stay and rules for check in days is always a bit cumbersome but I only do it once a year so it is no big deal. Customer service is fast and personalized and in the USA!

Pros

flexibility to customize it to my exact needs for each booking if needed

Cons

setting up the rates, length of stay and check in date restrictions - I only do it once a year so I have had to write instructions to remind myself of the steps involved - a bit cumbersome

Review Source

VR

Verified Reviewer  
PC Support Specialist  
Real Estate  
Used the software for: 6-12 months

### "Bookerville Vaca rentals"

August 28, 2018

5.0

Pros

Bookerville rental software is pretty great. You can use the reservation settings to allow people to choose which unit they want and set the number of guests, how long they can stay, and itemize pretty much every thing about the rental. It is pretty easy to use as well. You can add the features to your website also. You can set auto responses and get reminders, which for me is very helpful

Cons

So far I have not found anything about this software that I do not like. Even the price is fantastic!

Review Source

HM

HansHans M.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Brilliant system"

June 18, 2020

5.0

Have used it for ten years. Occasionally you look around how other systems work and every time I find that Bookerville is way ahead of other systems, both in flexibility, ease of use. One real good thing about it is that every now and then you have a question, you get an answer quickly and always from someone who knows what he/she is talking about.

Pros

I am at times using software of major companies, but using Bookerville is always a positive relief, as it is so easy to use and has endless possibilities for my business. Saves me a lot of time.

Cons

There really is little not to like about it.

Reason for choosing Bookerville

See above

Review Source

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