# Page 3 | Bookerville Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Bookerville the right Vacation Rental solution for you? Explore 204 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/118312/Bookerville/reviews

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Bookerville

4.9 (204)

[View alternatives](https://www.capterra.com/p/118312/Bookerville/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Bookerville

## Showing most helpful reviews

Showing 51-75 of 204 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JA

Joseph A.  
Office Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "The best value for rental software management. Excellent!"

May 29, 2021

5.0

If I could give it an 11 I would!

Pros

Easily integrates into our business and website.

Cons

Set-up has its learning curve... BUT Extremely flexible once you get to know it.

Alternatives considered

[Escapia](https://www.capterra.com/p/134081/Escapia/)[MyVR](https://www.capterra.com/p/127432/MyVR/)[CiiRUS](https://www.capterra.com/p/134175/CiiRUS/)[Lodgix](https://www.capterra.com/p/114032/Lodgix-com/)[LiveRez](https://www.capterra.com/p/82992/LiveRez/)

Reason for choosing Bookerville

Excellent integration, ease of use, flexibility, positive reviews. Now from our experience we are very happy with the support team at bookerville.

Review Source

VR

Verified Reviewer  
Marketing Assistant  
Hospitality  
Used the software for: 6-12 months

### "This has been my new choice for Vacation Rental Software"

October 25, 2018

5.0

I switched to Bookerville from and old form of Last resort and Not sure why I waited so long! Great investment.

Pros

Easy to use, has automatic emails that helps with scheduling, taxes and more. Takes work out of welcoming emails to guests so I can spend more time talking with POTENTIAL clients. Standardizes properties across most sites worth listing on.

Cons

No cons I can think of-- Quick learning curve so unlike my last software I was up in less than a few hours.

Review Source

LM

Lisa M.  
Owner/manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Bookerville is effective!"

June 17, 2019

5.0

We are very happy with Bookerville and highly recommend it!

Pros

Bookerville is user friendly. It works extremely well for our vacation rental business. \[SENSITIVE CONTENT HIDDEN\] is supportive and reponds to any questions asap. It is a good value.

Cons

I had difficulty locating info on guests who've cancelled. Sometimes when I search for guests by name they do not come up right away and I need to add more information.

Review Source

VR

Verified Reviewer  
Area Manager  
Medical Practice  
Used the software for: 1-2 years

### "User friendly software"

May 8, 2018

5.0

Pros

Very easy to use and to maintain. I can easily navigate the system and quickly access reports needed.

Cons

Parts of the template for setting limits on stays can be confusing. I will say, when I have had any issues, there is always a prompt response.

Review Source

LK

Laura K.  
Admin  
Real Estate  
Used the software for: 2+ years

### "A Growing Goldmine"

December 14, 2016

4.0

BookerVille is an awesome start up platform. The customer service is great and they always get back to me right away. They are constantly evolving the software and adding new things. Once they can get 100% integrated with VRBO, FlipKey & other online rental sites they will be the best bang for your buck out there!

Pros

Great customer service & constantly adding new features.

Cons

The auto-responder emails dont work through VRBO (they look all HTML and none of the links work). Also, clients cant simply click "reply" on the auto-responder emails.

Review Source

BM

Bill M.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Great for the Small Guys..."

April 23, 2017

5.0

I have been using Bookerville for nearly 2 years. In that time I have seen many progressive changes on the platform and while it doesn't offer everything I need it provides 90% of the functionality. For the owner/property manager you will find the software relatively intuitive and with integrations to channel managers you can get visibility that the big guys have. Certainly a recommend for me.

Pros

Progressive updates Comprehensive features Relatively easy to use Responsive support

Cons

Training on the platform from setup to new features is limited. No actual website... there are widgets that you can insert into a website but you have to have your own site and know how to set it up and use it.

Review Source

KC

Kama C.  
President  
Real Estate  
Used the software for: 2+ years

### "Great software for vacation rentals! "

November 19, 2019

5.0

Pros

This is a great software for vacation rentals. The customer service is also great and usually responds within an hour or so. I would recommend using this if you have to manage a lot of properties. There are also API features that you can connect to your own website, if you want to.

Cons

There are minor glitches when calculating monthly vs. daily rent and we have to just double check those, but it has suited our purposed quite well.

Review Source

SR

Sharon R.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Excellent service on a timely basis"

March 14, 2022

5.0

Bookerville helps manage our reservations so that we don't double book.

Pros

Software is easy to use and I rarely ever have an issue. Whenever I do, \[SENSITIVE CONTENT\] solves it immediately.

Cons

Love the software! Makes it easy to manage our vacation rental homes. No negatives.

Review Source

Hermann A.  
Support client  
International Trade and Development  
Used the software for: I used a free trial

### "Logiciel de location "

November 18, 2023

5.0

Pros

Avec ce logiciel je gère mes plans de location pour les conférences et autres pour mon entreprise , c'est un logiciel spécial pour les locations.

Cons

J'aime bien ce logiciel , je n'ai pas d'inconvénients.

Review Source

FH

Frank H.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Great booking software!"

December 8, 2019

5.0

Pros

Provides all the functions I need in the cabin rental business.

Cons

The enhancements I need are currently being implemented so I can not think of a con.

Switched from

[Colibri PMS](https://www.capterra.com/p/93156/ColibriPMS-com/)

Bookerville offered more function to run our business.

Review Source

DB

Debbie B.  
Company Owner  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Perfect for my business"

October 10, 2020

5.0

Excellent booking platform when running multiple properties

Pros

This has everything i need to manage all of my bookings across all booking sites, makes my job really easy and well worth the money.

Cons

I think there is always areas for improvement, but I think some of this is the user getting to know what the software can do. If you suggest improvements, the designers will go out of there way to see if this is possible.

Review Source

KC

Kevin C.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Great Software - Easy to use!"

May 4, 2021

5.0

Very responsive and helpful with questions and enhancements.

Pros

The product meets all of our needs. Our owners love it!

Cons

Did not like the way pictures were handled, but the latest upgrade corrected that.

Reason for choosing Bookerville

Cost and features!

Review Source

VR

Verified Reviewer  
Group Sales Manager  
Hospitality  
Used the software for: 6-12 months

### "Small Platform but Does the Job Well"

December 7, 2018

4.0

Pros

Very efficient way of managing your bookings. Streamlines everything. Very user friendly.

Cons

Small platform with not so many options and more geared towards vacation rentals than anything else.

Review Source

Response from Bookerville

December 7, 2018

Can you help us by identifying the options/features you feel Bookerville lacks? Customer feedback is the #1 thing that helps us expand Bookerville's capabilities.

WC

Wendy C.  
Domestic Engineer  
Hospitality  
Used the software for: 2+ years

### "Using Bookerville for years!"

December 14, 2016

5.0

We have been using Bookerville for many years and love the support that they give us. They are always quick to answer emails and will give a call if it is needed. I have told others who are just getting into the "rental" world about Bookerville and they agree that it is a great booking site that has everything that you need. If it doesn't all you have to do is suggest it and who knows your idea might be the next big improvement! Excellent service, excellent site!

Pros

I like that it automatically sends my clients email informing them of payments, updates, and check-in information. Everything is neatly organized and all within a click of a button. I can set up a form and have it send email x amount of days before my client checks in. I also like that it automatically updates my other calendars on Homeaway.

Cons

Having so much to choose from sometimes gets confusing but with so may different people using the software it caters to all. I would also love to see an app for owners to be able to use on the go.

Review Source

RA

Robin A.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Great Product for maintaining your vacation rental"

November 24, 2017

5.0

organizing rentals, running reports at the end of year

Pros

Automated reminder email notices going out with ease (ie cleaner reminder, welcome email to guests, etc)

Cons

Subscription Price keeps going up. Also the coupon codes do not work very well. Would like potentials renters to be able to use a variety of coupon codes to book directly on my website. Have asked for changes but no luck

Review Source

KM

Karina M.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Bookerville has modernized our reservations"

January 12, 2017

5.0

My husband researched many reservation software and found that Bookerville would fit us best. That was 4 years ago and I can't begin to tell you how profound the change has been. Bookerville has made it so we are not tied to the phone, and the guests love it. It is so easy to use and functional. The owner is quick to reply if we have an issue and is constantly making improvements to better meet managers needs.

Pros

Ease of use, price is great considering what you get. Guests really like that they can make a reservation so simply.

Cons

Sometimes guests have had trouble seeing the online calendar but I have never personally had a problem.

Review Source

AD

Alex D.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Easy and Intuitive Software"

May 24, 2021

5.0

Bookerville customer care is very responsive. Excellent software!

Pros

Easy to use and set up properties and integrate with channel managers such as Rentals United (which we use) and BookingPal. Lots of great functionality!

Cons

Nothing - everything was easy to use compared to others

Alternatives considered

[Guesty](https://www.capterra.com/p/159377/Guesty/)

Reason for choosing Bookerville

Less expensive and easier to use and set up

Review Source

JKB

Jens Kristian B.  
Property owner  
Hospitality  
Used the software for: 2+ years

### "Great program for a great price "

October 3, 2017

5.0

Itvhelped me to avoid double bookings

Pros

The software is easy to use and you do not need to spend much time to figure out how the program is working. The customer service is alse great, customer rep is always there for you.

Cons

They do not have Stripe as payment option, however they do have PayPal. You can only linkbto other booking sites with ical link.

Review Source

DP

David P.  
Owner  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "After much research, the best value choice for us in Vacation Rental management"

January 3, 2020

5.0

Bookerville has been invaluable in helping us to manage the booking, financial tracking and communication for all five of our rentals.

Pros

Ease of use. Intuitive and well organized. Excellent and responsive support. Integration with 3rd party software

Cons

No major Cons that I have identified. Any small changes I've recommended have been well received.

Reason for choosing Bookerville

Best value overall

Review Source

LO

Lacey O.  
Property Manager  
  
Used the software for: 2+ years

### "Great software for managing reservations "

June 22, 2018

5.0

Pros

Helps to manage our reservations accurately that are listed on multiple sites, makes booking directly a breeze, reports are easy to use and great.

Cons

When running some reports there are glitches when pro-rating the dates. For example if you pro-rate by month and check in date it will not the bookings that were made in the prior month, even though it only counted say one day of the reservation when running that report for the previous month. So report totals are not accurate when using that function.

Review Source

sB

scott B.  
manager  
Real Estate  
Used the software for: 2+ years

### "Bookerville and \[SENSITIVE CONTENT\] are great to work with"

September 10, 2021

5.0

Great

Pros

The ability to see all the properties and the ease of use

Cons

Like any software there is a learning curve

Review Source

EH

Eric H.  
Owner  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Truly amazing and so easy to use. Reports and Taxes are the best function for sure."

August 14, 2017

5.0

Pros

Reports and the taxable amounts and ease of use. Bookerville made my life so easy its amazing. They are the first company that I used to start off my business and I'm glad I did.

Cons

Sometimes when I delete a reservation it pops back up again. But thats it. Maybe not enough in detail videos.

Review Source

SR

Stephanie R.  
Vice President  
Hospitality  
Used the software for: 2+ years

### "Terrific Software Program"

July 16, 2019

5.0

The staff and product of Bookerville are exceptional. They are always striving to make improvements.

Pros

This software has enhanced my business greatly. The owner statements and ICAL feed with third party vendors have increased bookings and reduced errors.

Cons

Overall, everything has been a great experience.

Review Source

SB

Stephen B.  
  
  
Used the software for: 2+ years

### "Useful, But Expensive. "

February 16, 2017

4.0

I have been using this software for the last four years for a single vacation property I own. Every feature that I needed was in the software plus many features I never used. It does make it possible for a typical owner to manage rentals without going through a rental agency. The annual subscription fee has gone up by 32% over the last 3 years. They should offer a lower price version with less features for those with only one property. Wasn't planning on renewing for the fifth year unless I get a better rate.

Pros

Makes it possible to manage rentals without a rental agency.

Cons

It is expensive and a typical user probably won't need all of the features. Subscription rates has been increasing every year.

Review Source

Response from Bookerville

February 16, 2017

This otherwise excellent customer (we love you Stephen!) is unhappy that we were gradually raising prices on older (grandfathered) accounts. But the price we offered him is still less than half the current rate, which is itself well below our competition's pricing, per our research.

EM

Earl M.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Bookerville has been a tremendous asset to have in managing our three vacation rentals"

January 19, 2017

5.0

The ability to customize Bookerville to have it manage our three properties is unbelievable. Only one of our properties is jointly owned while the other two are owned separately and each requires different options to meet the needs and goals of each property owner. Despite that, we are able to individually set options, including custom emails, and even payment options on one dashboard. Managing a reservation from pre-booking to requesting a review after departure is now a simple act of checking the dashboard each day.

Pros

Ease of use, dependability, and customer support

Cons

None

Review Source

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