# Omnique Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Omnique Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more. Source: https://www.capterra.com/p/118771/Omnique --- # Omnique Software Review 2026: Features, Integrations, Pros & Cons Last updated on December 14, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Omnique ## What is Omnique? Omnique is the premier shop management software solution for the automotive repair industry. The Omnique shop management system was designed by shop owners just like you to maximize both efficiency and profitability. Like any other tool in your toolbox, Omnique is proven to be fast and flexible and will enable you to grow as your needs change. ## What is Omnique used for? [Auto Repair](https://www.capterra.com/auto-repair-software/)[Auto Dealer](https://www.capterra.com/auto-dealer-software/) Top alternative Featured Overall rating Based on 22 user reviews Reviews sentiment Positive 95% Neutral 0% Negative 5% Starting price $99.99 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Omnique?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.shopbosspro.com&name=Omnique) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Omnique 4.6 (22) VS. [4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) Starting Price $99.99 Per User, Per Month Starting Price $199 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (22) Ease Of Use 4.5 (89) Value For Money 4.3 (8) Value For Money 4.3 (75) Customer Service 4.8 (22) Customer Service 4.5 (88) ## Omnique alternatives Highest Rated [4.8 (743)](https://www.capterra.com/p/216500/Autoleap/reviews/) Starting price $179.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [4.8 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [ARI](https://www.capterra.com/p/201737/ARI/) [4.6 (656)](https://www.capterra.com/p/201737/ARI/reviews/) Starting price $39.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201737/ARI/) [View all alternatives](https://www.capterra.com/p/118771/Omnique/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 3.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Labor Rates 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Track, manage, and standardize customer rates for services performed by technicians Service History 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Work Order Management 3.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders CRM 2.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Inventory Management 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Omnique 13 features Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Estimate expected cost based on various factors before a project begins Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and manage inventory levels to maintain proper supply Track, manage, and standardize customer rates for services performed by technicians Schedule predetermined or ad hoc maintenance services and labor requests Generate quotes or estimates for customers Track work performed and resources used for past customers, sites, or assets Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 3.9 (8) 3.9 Based on 8 reviews ## Pricing Value for money 4.3 (8) Free Trial Free Version Basic $99.99 Per User,Per Month Value for money 4.3 (8) 4.3 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (22) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (22) 4.8 Based on 22 reviews ## User reviews Overall rating 4.6 Based on 22 reviews Filter by rating 5(17) 4(4) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent CW cristian w. general manager Automotive ### "great affordable system " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2025 does everything its supposed to do. invoices and estimates are clear for customer and internally Pros very easy to learn. we've had some turnover the past couple years and new people picked it up quickly Cons doesn't integrate with our dealer management system but stand alone shops don't have that issue Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 9, 2025 Thank you for the review, Cristian! We appreciate your dedication to making the Omnique product work within your business. JL Joan L. Office Manager Automotive ### "Works well for our small shop" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 14, 2024 We have used Omnique for about 10 years, it is the best solution for a shop of our size, customer service is responsive and available, but there is room for improvement. Pros It is browser based, fairly easy to learn. Cons There are many needless roadblocks to essential tasks, for example to leave notes and comments on appointments, it asks for employee number--why not just automatically populate this information based on the user logged in? Switched from [ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/) Omnique offered better pricing and made the switch easy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DP Dave P. VP Operations Transportation/Trucking/Railroad ### "Omnique Software Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 13, 2023 My experience with Omnique software has been outstanding in all regards. I have worked with other software companies in other industries and this company by far and away is one of the better ones to work with. One thing to note is I am not from the auto, truck business and the help team has been very supportive of me as we have worked thru various issues in helping me understand this software. Pros I like the fact that user help is very responsive to my questions, issues. The help team is very knowledgeable and have help me after the initial setup to how the data works and what reports to use to to help grow our business. I also like the fact that the developers are also very responsive to ideas to improve upon the software package. We also have no down time with this software. Cons The initial setup could have been better, however the help teams fast responses have far more than overcome the initial setup and understanding of how the software works. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 15, 2023 Dave - thanks so much for the review. Our team is constantly tweaking their onboarding and training process to get things right for our customers. I'm glad that you were able to work with the team so well. Thank you for your business! Matthew B. CEO Automotive ### "Omnique is a stable product that works well with iDMS" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 6, 2022 Pros Stability. It works like it's supposed to. The software is a bit dated and limited on features, but the core functionality is rock solid. Cons Dashboards and workflow management are extremely limited. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DT Deatra T. Service Accountant Automotive ### "Not suitable for big car lots with service departments" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 May 26, 2022 It has been an ongoing battle to get issues with the program fixed and we are only 5 months into using it. I do not understand how this program could be used by so many shops and none of the many, many issues that we have found never been addressed before. Pros I cannot think of one thing that I like about this program. Cons The reports are awful. The steps it takes to complete anything is way too time consuming. You have to hunt and dig for information. Reasons for choosing Omnique There was nothing else offered to us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. G. Frank M. Manager Automotive ### "Omnique is worth considering and is constantly improving" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 August 2, 2021 Omnique was a great improvement over my previous software. It has made us more effecient, saved us money from vendors by on line ordering, and allowed us to implement pricing matrixes within the program. Pros What I like about the software is that it was relatively easy to learn and I have always been able to reach technical support when I have needed to do so. I like the fact that we have the ability to message customers from within the program. It also populates vehcile information from either license plate or VINs through CarFax. This saves time and provides useful repair history. Cons I do not like having to go through multiple windows to check parts pricing from different vendors. It also does not generate a specific closeout procedure to go through although you can accomplish the same results. Reasons for choosing Omnique Because other Car-x Franchises were using the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jorge M. SM Service Foreman Automotive ### "Wanted to commend Omnique on their version 5 of the shop management software. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2018 The program is saving me time and once some more things are dialed in, will streamline my front line make ready procedures. Pros It is a very dynamic program, that once it is set up, will allow you to build a complex ticket in under a minute! If you are building a ticket with something new and realize you need to have it set up, boom! you can just adjust and increase future productivity.. Another good thing is the self populating vehicle and customer information. All together, the program is saving me time and once some more things are dialed in, will streamline my front line make ready procedures. Thank you for your online help also, it is super convenient and helpful. Cons The parts interface could use some improvements to be able to compare vendor prices easier. Passing customers/vehicles from iDMS could be faster. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DF Darryl F. Service Advisor Automotive ### "Service Advisor" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2016 Omnique is a fantastic program with a fantastic team standing behind it. Simple, easy to use, affordable & intuitive. They listen to their customers and make proactive changes to their system. Can't wait for their official cutover to the new HTML5 design. Big thanks to Kris, Erik, Greg, & all the others at Omnique who make it happen. You've changed the way we do business! Pros Clean, intuitive design with a fantastic team behind it. Cons Current version is a little slow, but I've seen the new version and I know it will be speeding up very soon Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MT Michael T. Shop Owner ### "Really great software and easy to use. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 6, 2016 Omnique was really easy to get started using. Since I access it from the internet I dont have to worry about what is installed on my computers. And as a small shop its a great price. I only pay for what I need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Joe W. Owner ### "Plain and simple... YOU NEED THIS SOFTWARE." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 11, 2013 This software has reduced my overhead by eliminating servers and leveraging equipment I already had. I am a workaholic and because this software is web based I can use it anywhere. Even on vacation if I need to ship out a quick quote and don't have anyone available to do so. I have saved thousands over Mitchell and all data. Ps you can add customer cars just by getting their plate number and it vins the car for you. No more fat fingering. I have used this software for a couple years and it keep getting better. The customer service is spot on and friendly and knowledgeable. I would like to see Mitchell do that. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/118771/Omnique/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)