# Omnique Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Omnique Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more.

Source: https://www.capterra.com/p/118771/Omnique/pricing

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# 

 Omnique Software Review 2026: Features, Integrations, Pros & Cons

Last updated on December 14, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Omnique

## What is Omnique?

Omnique is the premier shop management software solution for the automotive repair industry. The Omnique shop management system was designed by shop owners just like you to maximize both efficiency and profitability. Like any other tool in your toolbox, Omnique is proven to be fast and flexible and will enable you to grow as your needs change.

## What is Omnique used for?

[Auto Repair](https://www.capterra.com/auto-repair-software/)[Auto Dealer](https://www.capterra.com/auto-dealer-software/)

Overall rating

Based on 22 user reviews

Reviews sentiment

Positive

95%

Neutral

0%

Negative

5%

Starting price

$99.99

Per User, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Omnique?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.shopbosspro.com&name=Omnique)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Omnique

4.6 (22)

VS.

[4.6 (600)](https://www.capterra.com/p/201737/ARI/reviews/)

Starting Price

$99.99

Per User, Per Month

Starting Price

$39.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (22)

Ease Of Use

4.5 (600)

Value For Money

4.3 (8)

Value For Money

4.7 (562)

Customer Service

4.8 (22)

Customer Service

4.6 (530)

## Omnique alternatives

Highest Rated

[4.8 (742)](https://www.capterra.com/p/216500/Autoleap/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.2 (258)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

Starting price

$109.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

81%

of reviewers

rated it above 4 stars

[4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.8 (162)](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

Starting price

$249.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/118771/Omnique/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

3.8 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Labor Rates

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Track, manage, and standardize customer rates for services performed by technicians

Service History

4.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Track work performed and resources used for past customers, sites, or assets

Work Order Management

3.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

CRM

2.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Inventory Management

3.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Omnique 13 features

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Create, manage, and send invoices or bills to customers

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Estimate expected cost based on various factors before a project begins

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track and manage inventory levels to maintain proper supply

Track, manage, and standardize customer rates for services performed by technicians

Schedule predetermined or ad hoc maintenance services and labor requests

Generate quotes or estimates for customers

Track work performed and resources used for past customers, sites, or assets

Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

3.9 (8)

3.9

Based on 8 reviews

## Pricing

Value for money

4.3 (8)

Free Trial

Free Version

Basic

$99.99

Per User,Per Month

Value for money

4.3 (8)

4.3

Based on 8 reviews

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## Support, customer service and training options

Customer Service

4.8 (22)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (22)

4.8

Based on 22 reviews

## User reviews

Overall rating

4.6

Based on 22 reviews

Filter by rating

5(17)

4(4)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

CW

cristian w.

general manager

Automotive

### "great affordable system "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 8, 2025

does everything its supposed to do. invoices and estimates are clear for customer and internally

Pros

very easy to learn. we've had some turnover the past couple years and new people picked it up quickly

Cons

doesn't integrate with our dealer management system but stand alone shops don't have that issue

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 9, 2025

Thank you for the review, Cristian! We appreciate your dedication to making the Omnique product work within your business.

JL

Joan L.

Office Manager

Automotive

### "Works well for our small shop"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 14, 2024

We have used Omnique for about 10 years, it is the best solution for a shop of our size, customer service is responsive and available, but there is room for improvement.

Pros

It is browser based, fairly easy to learn.

Cons

There are many needless roadblocks to essential tasks, for example to leave notes and comments on appointments, it asks for employee number--why not just automatically populate this information based on the user logged in?

Switched from

[ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/)

Omnique offered better pricing and made the switch easy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DP

Dave P.

VP Operations

Transportation/Trucking/Railroad

### "Omnique Software Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 13, 2023

My experience with Omnique software has been outstanding in all regards. I have worked with other software companies in other industries and this company by far and away is one of the better ones to work with. One thing to note is I am not from the auto, truck business and the help team has been very supportive of me as we have worked thru various issues in helping me understand this software.

Pros

I like the fact that user help is very responsive to my questions, issues. The help team is very knowledgeable and have help me after the initial setup to how the data works and what reports to use to to help grow our business. I also like the fact that the developers are also very responsive to ideas to improve upon the software package. We also have no down time with this software.

Cons

The initial setup could have been better, however the help teams fast responses have far more than overcome the initial setup and understanding of how the software works.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 15, 2023

Dave - thanks so much for the review. Our team is constantly tweaking their onboarding and training process to get things right for our customers. I'm glad that you were able to work with the team so well. Thank you for your business!

Matthew B.

CEO

Automotive

### "Omnique is a stable product that works well with iDMS"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 6, 2022

Pros

Stability. It works like it's supposed to. The software is a bit dated and limited on features, but the core functionality is rock solid.

Cons

Dashboards and workflow management are extremely limited.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DT

Deatra T.

Service Accountant

Automotive

### "Not suitable for big car lots with service departments"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

May 26, 2022

It has been an ongoing battle to get issues with the program fixed and we are only 5 months into using it. I do not understand how this program could be used by so many shops and none of the many, many issues that we have found never been addressed before.

Pros

I cannot think of one thing that I like about this program.

Cons

The reports are awful. The steps it takes to complete anything is way too time consuming. You have to hunt and dig for information.

Reasons for choosing Omnique

There was nothing else offered to us.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

G. Frank M.

Manager

Automotive

### "Omnique is worth considering and is constantly improving"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

August 2, 2021

Omnique was a great improvement over my previous software. It has made us more effecient, saved us money from vendors by on line ordering, and allowed us to implement pricing matrixes within the program.

Pros

What I like about the software is that it was relatively easy to learn and I have always been able to reach technical support when I have needed to do so. I like the fact that we have the ability to message customers from within the program. It also populates vehcile information from either license plate or VINs through CarFax. This saves time and provides useful repair history.

Cons

I do not like having to go through multiple windows to check parts pricing from different vendors. It also does not generate a specific closeout procedure to go through although you can accomplish the same results.

Reasons for choosing Omnique

Because other Car-x Franchises were using the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Jorge M.

SM Service Foreman

Automotive

### "Wanted to commend Omnique on their version 5 of the shop management software. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 13, 2018

The program is saving me time and once some more things are dialed in, will streamline my front line make ready procedures.

Pros

It is a very dynamic program, that once it is set up, will allow you to build a complex ticket in under a minute! If you are building a ticket with something new and realize you need to have it set up, boom! you can just adjust and increase future productivity.. Another good thing is the self populating vehicle and customer information. All together, the program is saving me time and once some more things are dialed in, will streamline my front line make ready procedures. Thank you for your online help also, it is super convenient and helpful.

Cons

The parts interface could use some improvements to be able to compare vendor prices easier. Passing customers/vehicles from iDMS could be faster.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DF

Darryl F.

Service Advisor

Automotive

### "Service Advisor"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 7, 2016

Omnique is a fantastic program with a fantastic team standing behind it. Simple, easy to use, affordable & intuitive. They listen to their customers and make proactive changes to their system. Can't wait for their official cutover to the new HTML5 design. Big thanks to Kris, Erik, Greg, & all the others at Omnique who make it happen. You've changed the way we do business!

Pros

Clean, intuitive design with a fantastic team behind it.

Cons

Current version is a little slow, but I've seen the new version and I know it will be speeding up very soon

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MT

Michael T.

Shop Owner

### "Really great software and easy to use. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 6, 2016

Omnique was really easy to get started using. Since I access it from the internet I dont have to worry about what is installed on my computers. And as a small shop its a great price. I only pay for what I need.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JW

Joe W.

Owner

### "Plain and simple... YOU NEED THIS SOFTWARE."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 11, 2013

This software has reduced my overhead by eliminating servers and leveraging equipment I already had. I am a workaholic and because this software is web based I can use it anywhere. Even on vacation if I need to ship out a quick quote and don't have anyone available to do so. I have saved thousands over Mitchell and all data. Ps you can add customer cars just by getting their plate number and it vins the car for you. No more fat fingering. I have used this software for a couple years and it keep getting better. The customer service is spot on and friendly and knowledgeable. I would like to see Mitchell do that.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/118771/Omnique/reviews/)

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