# Omnique Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Omnique the right Auto Repair solution for you? Explore 22 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/118771/Omnique/reviews --- Omnique 4.6 (22) [View alternatives](https://www.capterra.com/p/118771/Omnique/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated December 14th, 2025 # Reviews of Omnique Ease of use 4.5 Customer Service 4.8 ## Showing most helpful reviews Showing 1-22 of 22 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Matthew B. CEO Automotive Used the software for: 2+ years ### "Omnique is a stable product that works well with iDMS" September 6, 2022 4.0 Pros Stability. It works like it's supposed to. The software is a bit dated and limited on features, but the core functionality is rock solid. Cons Dashboards and workflow management are extremely limited. Review Source JL Joan L. Office Manager Automotive Used the software for: 2+ years ### "Works well for our small shop" August 14, 2024 4.0 We have used Omnique for about 10 years, it is the best solution for a shop of our size, customer service is responsive and available, but there is room for improvement. Pros It is browser based, fairly easy to learn. Cons There are many needless roadblocks to essential tasks, for example to leave notes and comments on appointments, it asks for employee number--why not just automatically populate this information based on the user logged in? Switched from [ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/) Omnique offered better pricing and made the switch easy. Review Source DT Deatra T. Service Accountant Automotive Used the software for: Less than 6 months ### "Not suitable for big car lots with service departments" May 26, 2022 1.0 It has been an ongoing battle to get issues with the program fixed and we are only 5 months into using it. I do not understand how this program could be used by so many shops and none of the many, many issues that we have found never been addressed before. Pros I cannot think of one thing that I like about this program. Cons The reports are awful. The steps it takes to complete anything is way too time consuming. You have to hunt and dig for information. Reason for choosing Omnique There was nothing else offered to us. Review Source cW cristian W. general manager Automotive Used the software for: 1-2 years ### "great affordable system " April 8, 2025 5.0 does everything its supposed to do. invoices and estimates are clear for customer and internally Pros very easy to learn. we've had some turnover the past couple years and new people picked it up quickly Cons doesn't integrate with our dealer management system but stand alone shops don't have that issue Review Source Response from Vehlo April 9, 2025 Thank you for the review, Cristian! We appreciate your dedication to making the Omnique product work within your business. G. Frank M. Manager Automotive Used the software for: 2+ years ### "Omnique is worth considering and is constantly improving" August 2, 2021 4.0 Omnique was a great improvement over my previous software. It has made us more effecient, saved us money from vendors by on line ordering, and allowed us to implement pricing matrixes within the program. Pros What I like about the software is that it was relatively easy to learn and I have always been able to reach technical support when I have needed to do so. I like the fact that we have the ability to message customers from within the program. It also populates vehcile information from either license plate or VINs through CarFax. This saves time and provides useful repair history. Cons I do not like having to go through multiple windows to check parts pricing from different vendors. It also does not generate a specific closeout procedure to go through although you can accomplish the same results. Reason for choosing Omnique Because other Car-x Franchises were using the software. Review Source DP Dave P. VP Operations Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Omnique Software Review" December 13, 2023 5.0 My experience with Omnique software has been outstanding in all regards. I have worked with other software companies in other industries and this company by far and away is one of the better ones to work with. One thing to note is I am not from the auto, truck business and the help team has been very supportive of me as we have worked thru various issues in helping me understand this software. Pros I like the fact that user help is very responsive to my questions, issues. The help team is very knowledgeable and have help me after the initial setup to how the data works and what reports to use to to help grow our business. I also like the fact that the developers are also very responsive to ideas to improve upon the software package. We also have no down time with this software. Cons The initial setup could have been better, however the help teams fast responses have far more than overcome the initial setup and understanding of how the software works. Review Source Response from Vehlo December 15, 2023 Dave - thanks so much for the review. Our team is constantly tweaking their onboarding and training process to get things right for our customers. I'm glad that you were able to work with the team so well. Thank you for your business! JM Jorge M. SM Service Foreman Automotive Used the software for: 1-2 years ### "Wanted to commend Omnique on their version 5 of the shop management software. " June 13, 2018 5.0 The program is saving me time and once some more things are dialed in, will streamline my front line make ready procedures. Pros It is a very dynamic program, that once it is set up, will allow you to build a complex ticket in under a minute! If you are building a ticket with something new and realize you need to have it set up, boom! you can just adjust and increase future productivity.. Another good thing is the self populating vehicle and customer information. All together, the program is saving me time and once some more things are dialed in, will streamline my front line make ready procedures. Thank you for your online help also, it is super convenient and helpful. Cons The parts interface could use some improvements to be able to compare vendor prices easier. Passing customers/vehicles from iDMS could be faster. Review Source DF Darryl F. Service Advisor Automotive Used the software for: 1-2 years ### "Service Advisor" November 7, 2016 5.0 Omnique is a fantastic program with a fantastic team standing behind it. Simple, easy to use, affordable & intuitive. They listen to their customers and make proactive changes to their system. Can't wait for their official cutover to the new HTML5 design. Big thanks to Kris, Erik, Greg, & all the others at Omnique who make it happen. You've changed the way we do business! Pros Clean, intuitive design with a fantastic team behind it. Cons Current version is a little slow, but I've seen the new version and I know it will be speeding up very soon Review Source JM JOHN M. Owner Used the software for: ### "Remotely Stupendous!" March 14, 2012 5.0 Highly recommended especially for an owner that has multiple shops; or one that wants to monitor from home, or on the road. Pros The main reason I bought this service was that it was the only automotive shop POS system that could be operated remotely. It's Internet based, so they can update new features overnight without the hassle of loading software on every terminal. Cons Not really any that I can think of. Anytime we come across an issue, or suggestion, they implement in the next upgrade which is seamless for the user. Review Source JW Joe W. Owner Used the software for: ### "Plain and simple... YOU NEED THIS SOFTWARE." December 11, 2013 5.0 This software has reduced my overhead by eliminating servers and leveraging equipment I already had. I am a workaholic and because this software is web based I can use it anywhere. Even on vacation if I need to ship out a quick quote and don't have anyone available to do so. I have saved thousands over Mitchell and all data. Ps you can add customer cars just by getting their plate number and it vins the car for you. No more fat fingering. I have used this software for a couple years and it keep getting better. The customer service is spot on and friendly and knowledgeable. I would like to see Mitchell do that. Review Source ER Eric R. Owner Used the software for: ### "Great Software @ a Affordable Price " December 11, 2013 5.0 As a first time small business owner and after trying a few software's, the help I have been getting from Omnique's Account Manager ( Monique Mondragon ) has been amazing , I did not think I would find an affordable software that would help me start this new stage in my career that would include an exceptional customer service , but after using Omnique for a few months I'm glad I decided to stay with them, even though I'm still learning how to take fully advantage of this software,I knowing that I got room for expansion within the software makes it even better. Review Source DG Dan G. Director Used the software for: ### "Very Happy With Omnique" February 29, 2012 5.0 High marks overall - thank you Omnique! Pros As an owner & user, having a web-based applciation is a must. The ease of use for one shop and multiple shop to be viewed aggregately is fantastic. My service staff and technician staff can use it just as easily. I find it very uncommon how open the development staff has been to implementing recommendations that are beneficial to all. Cons Not any worth mentioning Review Source JN Joe N. owner Used the software for: ### "Wow! does exactly what it says... and more!e!!" December 10, 2013 5.0 Ive been using the system for a year already and am more happy with it then ever! Great customer service Ina rock solid system that has had zero down time. I can access it anywhere on as many computers at once. Super! One of the best investments we've made. Review Source PC Pierre C. President Used the software for: ### "The best Software" October 4, 2013 5.0 Omnique is the best software system on the market, you can access the software from any location. I operate a repair garage and car dealership, from my dealership office I can see all the repair order and all the statements without going to the garage. The software Is very easy and friendly to operate. I recommend this software to any size garage. Pierre Chelala Masters Auto Sales Cleveland, Ohio 216-458-3103 Review Source ML Mike L. Owner Used the software for: ### "Omnique Shop Management Software" February 28, 2012 5.0 Omnique is definitely the easiest to use and I love the text messaging and parts ordering features. Thanks a lot guys! Pros Omnique is super easy to use and works great for making RO's. I really like that I can log in to my shop from anywhere. Cons None really Review Source FB Fritz B. Operations Manager Used the software for: ### "Awesome system!!" October 7, 2013 4.0 I have been very impressed with the customer service and help in learning, training my managers. I appreciate the listening to ideas and actually working to implement them. I would recommend this system to anyone in the industry. It is the next BIG thing in my opinion. Review Source MT Michael T. Shop Owner Used the software for: ### "Really great software and easy to use. " June 6, 2016 5.0 Omnique was really easy to get started using. Since I access it from the internet I dont have to worry about what is installed on my computers. And as a small shop its a great price. I only pay for what I need. Review Source MN Matt N. Tech Used the software for: ### "A good program" October 7, 2013 5.0 the program is very nice to have in the shop. It can be a little tricky but the omnique staff is just great; escpecially #Monique. with every month and every change it gets that much better. Review Source EM Eric M. President Used the software for: ### "Great Software!" December 10, 2013 5.0 Great online Service Shop software! The only con is I wish it was fully compatible with Safari but Firefox will do for now. Other than that, no complaints! Review Source RB R B. Owner Used the software for: ### "Great system " October 5, 2013 5.0 The support staff is great (Monique Mondragon) she gets back to you promptly and assist in any way she can . The system is great . Review Source AF Alton F. Owner Used the software for: ### "Could not ask for more" October 8, 2013 5.0 Could not do business with out this, I can remotely monitor and aid my business from 1000 miles away. Review Source AH Adam H. Used the software for: ### "Best Automotive Program" October 17, 2013 5.0 HUGE PLUS !! 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