--- title: "EHRYourWay Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about EHRYourWay Software - reviews, pricing plans, popular comparisons to other Mental Health EHR products and more." source_url: "https://www.capterra.com/p/118789/EHR-YOUR-WAY/" page_type: "product" language: "en" --- # EHRYourWay Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) EHRYourWay ## What is EHRYourWay? EHRYourWay is an end-to-end, ONC-certified behavioral health EHR with AI tools, built for mental health clinics, addiction treatment centers, psychiatric hospitals, and CCBHC programs. Highly configurable — set up to match the way you operate, not the other way around. Everything in one platform — from intake and admissions through scheduling, clinical documentation, treatment planning, billing, and compliance reporting. No multiple vendors, no costly integrations. Clinical documentation includes fully customized electronic replicas of your existing forms, psychiatric evaluations, therapy notes, treatment plans, and built-in validated assessments including PHQ-9, GAD-7, and 50+ others. Integrated treatment planning maintains the golden thread across the patient record. Billing includes a fee schedule rules engine automating CPT codes and charge amounts, supporting Medicaid, Medicare, commercial payers, and CCBHC PPS billing. SOC 2 and ONC certified. Learn more at ehryourway.com. ## What is EHRYourWay used for? [Mental Health EHR](https://www.capterra.com/mental-health-ehr-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Therapy Notes](https://www.capterra.com/therapy-notes-software/) Recognitions Shortlist Best ease of use Best value for money Top alternative Featured Overall rating Based on 529 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 1% Pros & cons Intuitive and accessible platform Responsive and adaptable support staff Occasional glitches and reliability concerns Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Electronic Medical Records / 2026 - Mental Health / 2026 - Therapy / 2025 Our "Best of" badge program showcases products with the highest ratings... - Mental Health EHR / 2026 - Therapy Notes / 2026 - Electronic Medical Records / 2025 - Medical Billing / 2025 - Mental Health / 2025 - Patient Case Management / 2025 - Patient Management / 2025 - Patient Portal / 2025 - Therapy / 2025 Our "Best of" badge program showcases products with the highest ratings... - Medical Billing / 2026 - Mental Health / 2026 - Mental Health EHR / 2026 - Patient Case Management / 2026 - Substance Abuse EMR / 2026 - Therapy / 2026 - Therapy Notes / 2026 - Electronic Medical Records / 2025 - Patient Management / 2025 - Patient Portal / 2025 Do you work for EHRYourWay?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ehrYOURway.com&name=EHRYourWay) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EHRYourWay 4.9 (529) VS. [4.4 (1,051)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting Price Contact vendor Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (528) Ease Of Use 4.3 (858) Value For Money 4.8 (409) Value For Money 4.3 (785) Customer Service 4.9 (483) Customer Service 4.4 (762) ## EHRYourWay alternatives [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (339)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars Highest Rated [4.7 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/) Starting price $49.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (199)](https://www.capterra.com/p/73807/BestNotes/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/118789/EHR-YOUR-WAY/alternatives/) ## FAQs about EHRYourWay Overview ### What problems does EHRYourWay solve? EHRYourWay solves paper-heavy documentation, disconnected scheduling and billing, rigid workflows, and slow claims processing by centralizing charts, notes, appointments, portals, and reporting in a customizable system. Behavioral health clinics, multi-provider practices, billing teams, and clinical directors benefit most when they need easier staff training, compliance tracking, and faster documentation. Answer based on 298 reviews Overview ### Which roles and teams benefit most from EHRYourWay? EHRYourWay is most used by behavioral health clinicians, including therapists, psychotherapists, psychologists, counselors, social workers, and nurse practitioners, who need streamlined charting, treatment planning, and client documentation. Office managers, administrators, clinical directors, and executives benefit from scheduling, billing, compliance oversight, reporting, and managing practice operations across care teams. Answer based on 522 reviews Overview ### What company size and industries is EHRYourWay built for? EHRYourWay is built mainly for small mental health providers, with 84% of reviewers from small businesses and 60% from mental health care. It serves outpatient and inpatient mental health clinics, psychiatric hospitals, addiction treatment, IOP/PHP, CCBHC, community mental health centers, residential treatment, and integrated care organizations, with additional use in hospital and health care. Answer based on 528 reviews Features and Usability ### What are the key features of EHRYourWay? EHRYourWay includes core EHR and practice management features like appointment scheduling, clinical documentation, billing and claims management, and a patient portal with secure messaging and electronic signature. Its main differentiator is customization through customizable forms, templates, and reports, plus teletherapy and role-based permissions for behavioral health and multi-program workflows. Answer based on 132 reviews Integrations ### Which third-party tools and platforms does EHRYourWay integrate with? EHRYourWay integrates with Gmail, Microsoft Outlook, Microsoft Teams, Google Meet, Zoom Workplace, and PCC, with reviewer mentions also referencing Tableau and RingEX. These integrations center on email and calendar sync, telehealth, reporting, and document or patient-file transfer across connected clinical and communication tools. Answer based on 39 reviews Getting Started and Support ### How easy is it to onboard and train a team on EHRYourWay? EHRYourWay offers live online training, webinars, videos, and documentation, and reviewers often describe onboarding as straightforward for clinicians, intake staff, and nontechnical users. Admins and practices with heavier customization usually need more time during setup to learn navigation, build templates, and refine workflows, but follow-up support is frequently described as responsive. Answer based on 88 reviews Getting Started and Support ### What customer support options does EHRYourWay offer, and how do users rate the experience? EHRYourWay offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, helpful, and quick to resolve tickets, especially during setup and customization. Some mention a learning curve, occasional slower replies, and communication challenges, but experiences are mostly positive. Answer based on 132 reviews Security ### How does EHRYourWay handle data security and access control? EHRYourWay uses HIPAA-compliant protections, data encryption, audit trails, automated and encrypted cloud backups, user privileges, and admin controls to add or suspend users. Secure patient and client portals support confidential messaging, document sharing, and signatures. Some reviewers note frequent required password changes, and others want two-factor authentication or built-in secure telehealth. Answer based on 27 reviews ## Who uses EHRYourWay? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and accessible platform 96% positive reviews out of 126 Most reviewers find ease of use valuable, highlighting straightforward navigation and minimal training for new users. Ariel F. Front Office Supervisor, 11 - 50 employees. "Initially, there were many convoluted steps, but the software has been revamped with a user-friendly interface and helpful features." Occasional glitches and reliability concerns 56% negative reviews out of 45 Some reviewers report bugs, unexpected logouts, and minor technical issues that occasionally disrupt workflow and require troubleshooting. jordan L. counselor, 11 - 50 employees. "sometimes i get logged out when im using it so i wish they could fix this issue since sometimes im in the middle of doing something then have to restart" Responsive and adaptable support staff 96% positive reviews out of 55 Most reviewers appreciate staff’s quick responses, customization expertise, and ongoing support for unique organizational needs. Rebecca C. Clinical Director, 2 - 10 employees. "In my role as Clinical Director, I regularly interfaced with the EHR Your Way team and was impressed by the customizability of the system and the promptness of the technicians creating our system." Collaborative and dedicated implementation team 96% positive reviews out of 25 Most reviewers describe the team as attentive, collaborative, and effective in ensuring smooth setup and ongoing assistance. Karen H. Adm. Support Manager, 11 - 50 employees. "I also like how it includes all aspects needed for our profession. Once you know how to navigate, you can find what is needed. If not, the team will work on it to get it for you. " ## Features AI summary Based on 1,272 Mental Health EHR reviews Capterra data shows that buyers of Mental Health EHR rank the following features as their top priorities: - **HIPAA Compliant** (**82%** of reviewers rated this feature as critical) - **Therapy Notes** (**67%**) - **EMR/EHR** (**68%**) EHRYourWay supports all three features that reviewers rate most highly: **HIPAA Compliant**, **Therapy Notes**, and **EMR/EHR**. Together, these capabilities help mental health practices protect patient information, document sessions clearly, and maintain complete electronic health records, allowing teams to manage care more efficiently and support consistent clinical workflows. HIPAA Compliant 4.9 (266) 78.20% of 266 reviewers that rated this feature as important or highly important This aspect helps you maintain strict privacy and security for patient data. Reviewers indicate the platform is reliably HIPAA compliant, with secure logins, access controls, and automatic logouts, giving confidence that sensitive information remains protected and confidential. Therapy Notes 4.8 (146) 71.92% of 146 reviewers that rated this feature as important or highly important With this capability, you can efficiently document, customize, and organize therapy notes using templates and auto-population. Reviewers appreciate the time savings, easy access, compliance support, and ability to review or copy previous notes, making documentation less burdensome. EMR/EHR 4.9 (230) 74.35% of 230 reviewers that rated this feature as important or highly important EHRYourWay offers centralized, customizable digital records that streamline documentation, ensure secure access, and support continuity of care. Users think it’s user-friendly, easy to navigate, and appreciate capabilities like integrated faxing, auto-population, and multi-device access. Document Management 4.8 (191) 74.87% of 191 reviewers that rated this feature as important or highly important It gives you a simple way to upload, organize, and securely store documents in client charts. Some users say it’s easy to locate, share, and manage files, though a few mention initial confusion with notifications and the upload process requiring multiple steps. Charting 4.8 (248) 68.95% of 248 reviewers that rated this feature as important or highly important You benefit from customizable, efficient charting with templates, auto-population, and easy navigation. Reviewers appreciate quick note creation, the ability to share charts among staff, and how charting supports compliance, documentation quality, and streamlined workflows. For Mental/Behavioral Health 4.9 (186) 67.74% of 186 reviewers that rated this feature as important or highly important For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. EHRYourWay 144 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Admissions Management: Handle the registration and admission process for existing and new students - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Bed Management: The allocation and provision of beds - Bill Payment: Complete outstanding payments - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Case Notes: Access and track notes regarding case activities and updates within case files - Charting: You benefit from customizable, efficient charting with templates, auto-population, and easy navigation. Reviewers appreciate quick note creation, the ability to share charts among staff, and how charting supports compliance, documentation quality, and streamlined workflows. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Management: It gives you a simple way to upload, organize, and securely store documents in client charts. Some users say it’s easy to locate, share, and manage files, though a few mention initial confusion with notifications and the upload process requiring multiple steps. - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Documentation Management: Manage product specific documents in a categorized order - E-Prescribing: Transmit prescriptions to pharmacies electronically - EHR/EMR Integration: Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Eligibility Verification: Identifying if all conditions that entitle a client to certain benefits are met - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: EHRYourWay offers centralized, customizable digital records that streamline documentation, ensure secure access, and support continuity of care. Users think it’s user-friendly, easy to navigate, and appreciate capabilities like integrated faxing, auto-population, and multi-device access. - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Group Therapy: For mental health professionals providing therapy to multiple patients at the same time - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - For Substance Abuse Therapy: For mental health professionals that specialize in substance abuse therapy/programs - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Graphical Data Presentation: Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids - Handwriting Recognition: To scribe and interpret the written words received from online or offline inputs - Health Record Access: Gaining access to confidential health documents and information - HIPAA Compliant: This aspect helps you maintain strict privacy and security for patient data. Reviewers indicate the platform is reliably HIPAA compliant, with secure logins, access controls, and automatic logouts, giving confidence that sensitive information remains protected and confidential. - Historical Reporting: Information, data and reports that are being tracked over time - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Immunization & Allergy Tracking: Manage updates to member's immunization records and track individual allergies - In-Patient Management: Care of patients who are admitted and stay in the hospital overnight - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Intake Management: Activities related to the initial admission of a charge into the organization's care - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lab Integration: Receive lab results electronically - Lab Results: Laboratory test results - Live Chat: Ability to chat online in real time - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medical History Records: Records of patients' medical history - Medication Alerts/Warnings: Alerts/warnings for potential allergies or interactions triggered by medications - Medication Database: Find and verify prescription medications by color, shape or imprint - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Multi-Location: Manage and support multiple locations - Multi-Provider Practice: For practices with multiple providers - Notes Management: Allow users to create, edit, and sort multiple notes - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - One-to-One Messaging: Send personal messages to clients or attendees - Online Intake Forms: Online forms for managing client intake - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Location Tracking: Identify patient's location at any given point in time - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Processing: Accept, record, and reconcile financial transactions - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Prescription Management: Prescribing, renewing, and keeping a record of the medicines given to an individual or animal - Prescription Renewal: Enables medical providers and/or patients to electronically renew existing prescriptions - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Referral Management: Log and store the source of contacts/leads - Referral Tracking: Log and store the source of contacts/leads - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Messaging: Exchange messages in a secure and encrypted manner - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Session Notes: Private client session notes for coaching, therapy, etc. - SMS Messaging: Send messages via SMS - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Telemedicine: Meet with patients remotely - Telemedicine Integration: Provide integration with third-party telehealth applications - Teletherapy: Provide online therapy to patients/clients through secure video sessions - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Therapy Notes: With this capability, you can efficiently document, customize, and organize therapy notes using templates and auto-population. Reviewers appreciate the time savings, easy access, compliance support, and ability to review or copy previous notes, making documentation less burdensome. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - To-Do List: A digital list of items that need to be completed - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Wait List Management: Record, update and manage waiting lists - Waiting Time Tracking: Estimated waiting time in the queue - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (494) 4.8 Based on 494 reviews ## Pricing Value for money 4.8 (409) [View pricing plan details](https://www.capterra.com/p/118789/EHR-YOUR-WAY/pricing/) Standard Per-user pricing. $800 minimum It includes: - Referral Management - Intake Management - CRM - Scheduling - Group Therapy Scheduling - Appointment Reminders (SMS/Email/Voice) - Custom Clinical Forms - eRx / ePrescribing - Labs - Golden Thread / Treatment Plan Module - Caseload Management - Task Management - Patient Portal - Automated Billing - Revenue Cycle Management Module - Credit Card Integration - Telehealth Integrations - Operating Dashboards - Financial Dashboards - Custom Reports - AI Documentation Value for money 4.8 (409) 4.8 Based on 409 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Nextiva](https://www.capterra.com/p/175788/Nextiva/)[ Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[ RingCentral Engage Digital](https://www.capterra.com/p/173380/Dimelo-Digital-platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (483) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (483) 4.9 Based on 483 reviews ## User reviews Overall rating 4.9 Based on 529 reviews Filter by rating 5(480) 4(42) 3(3) 2(1) 1(3) Mentioned topic Sorted by most recent Amber E. CEP Mental Health Care ### "Best EHR for Custom Forms and Minimizing Audit Risk" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2026 Overall, our experience has been fantastic. The customer support is highly responsive, but the biggest gamechangers for us are the customization and compliance features. Unlike other programs that force you into generic templates, this system clones our exact paper forms, effectively eliminating our reliance on physical paper. It also minimizes audit risk by automatically preventing claims from billing if they don't meet contract requirements. Finally, new staff rave about its ease of use, especially the personalized dashboards that auto-generate their caseload to-do lists and eliminate manual tracking Pros Ease of use, support, customization of forms/reports/workflows built for our agency and customer support. Cons Because the system relies on highly customized agency forms, the burden of design falls heavily on the client. To implement it successfully, the agency must have a strong grasp of form logic, clearly articulate their exact needs upfront, and maintain meticulous internal documentation to refer back to when updating or troubleshooting their tailored workflows. Switched from [ClinicTracker](https://www.capterra.com/p/130373/ClinicTracker-Connect/) It was too clunky, slow and did not have robust reporting features or compliance tools. Alternatives considered [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/) [Qualifacts Credible](https://www.capterra.com/p/267146/Credible/) Reasons for choosing EHRYourWay Customization, compliance and overall value in product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KT Kate T. Sr Compliance Manager Mental Health Care ### "Very Satisfied" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 23, 2026 Pros Our organization has been working with EHRYW since summer of 2024. I have had consistently positive experiences with EHRYW overall, including communication, problem solving, and customer service. EHRYW was very helpful in the implementation process, ensuring that we had ample time and space to ask questions and explore the new environment. Additionally, since we’ve rolled out, we have been very happy with the customer experience - the support staff always responds to my many questions or requests quickly and professionally. Regardless of the individual addressing our support tickets, everyone has been very helpful in investigating back-end things, fixing bugs and providing context so that I can better conceptualize the EHR environment which has been really helpful in thinking through ways we can further customize to meet our needs. Recently, I was working on a ticket with a support member who let me know that the system did not have the functionality to support my request, but he also provided some alternative ideas to my original request, which allowed us to meet our needs in a different way - just a way I wouldn’t have thought of without the collaboration. Cons As with all EHRs, there are limitations - though I will say that the team is always seeking opportunities to further develop and improve systems and functions - and they also solicit feedback from users to better understand customer needs, etc. Clients have reported varied feedback about the client portal, but it is difficult to determine if that is user error, access issues (such as inconsistent internet access) or truly feedback that belongs with the EHR itself. Switched from [Titanium Schedule](https://www.capterra.com/p/84048/Titanium-Schedule/) We needed something more customizable and more suited for our growing needs. Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reasons for choosing EHRYourWay The value for the cost was greater with EHRYW for our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 27, 2026 Hi Kate - Thank you for the review. Have a great rest of your week. Jay JW Jennifer W. Clinical Director Mental Health Care ### "Highly recommend EHRYW!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2026 Our experience has been wonderful! Our implementation team, \[sensitive content hidden\], have been incredibly patient, responsive, and pleasant to work with. They provide very easy to understand instructions/training and have been exceptionally helpful in ensuring we have everything we need for our rollout. We never worry if they will follow through on what they say they'll do. They are extremely thorough and timely in follow-up and status updates. We went live last week and have had multiple questions/requests for \[sensitive content hidden\] every day. They have both been almost immediately responsive, making adjustments or providing the needed information right away. I truly cannot say enough about this team and I thank them for making this process as seamless and painless as it could possibly be. Pros We just began using EHRYW and already have benefitted from its many functions and reporting options. I love that it is fully customizable and all forms, reports, etc are able to be tailored to meet our needs as a growing behavioral health clinic! Cons The one change I would like to see is making it just a smidge more streamlined to enter a progress note without having to schedule the appointment first, however for many roles, it does make sense to do it this way. Switched from [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) We needed an EHR with more features and reporting to support our growing clinic Alternatives considered [Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/) [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reasons for choosing EHRYourWay EHRYW is customizable to meet our needs, provides all features and reports that we need, and the pricing was better than the others. We are also a family-owned, family-centered practice and liked that EHRYW is as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2026 Hi Jennifer - Thank you for the review. We have this feature and support will enable it for you. Please submit a ticket and feel free to reach out if you have difficulties. "The one change I would like to see is making it just a smidge more streamlined to enter a progress note without having to schedule the appointment first, however for many roles, it does make sense to do it this way." Best, Jay NJ Nicole J. Clinical Supervisor Mental Health Care ### "EHRyourway" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 Pros Easy to use Straightforward with navigating the pages I need Customer service/contact with them is quick and effective Cons Would like an easier mobile experience if I need to do work from my phone Would like an easier way to access the clients I open frequently or a list of assigned clients Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Andrew B. IT Support Specialist Mental Health Care ### "AndrewB's Review of EHR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2026 My experience has been very positive. They've been quick to reply to support tickets and I've enjoyed collaborating with their support team on customizations and troubleshooting. Pros It has a nice versatility. When our team needs customization for internal or regulatory reasons, EYW has been able to make it happen. Cons It doesn't allow me to create or modify my own reporting tools. While they have been great on creating reports as needed, I would wish to just do it myself. Switched from [ClinicTracker](https://www.capterra.com/p/130373/ClinicTracker-Connect/) This was not my decision but that of the higher levels of our organization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2026 Hi Andrew - Thank you for the review. We build the reports as there are many actions that are tied to them including, billing, auto-population, conditional forwarding & many other features. Have a great day. Jay CD Carly D. Registered Dietitian Hospital & Health Care ### "Easy to Use EMR Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2026 Pros I've used EHR for a little over 4 months now and have loved how easy it is to use. It's easy to look up patients and find all the information I need. Customer support has also been helpful and quick to get back to me when I've had issues. I definitely recommend using EHR. Cons I wish there were more features for tracking growth, like embedded growth charts, but even without that I appreciate what they do have to look at anthropometrics. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2026 Hi Carly - Thank you for the review and we can create virtually any report. Please submit a ticket to support and they will build it for you. Best, Jay John Dale N. Medical Specialist Hospital & Health Care ### "EHR Your Way is the BEST WAY!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 20, 2026 My overall experience with EHR Your Way has been positive. The system is user-friendly and allows for flexibility in documentation, which makes daily workflows more efficient. I appreciate the ability to customize templates to fit specific needs, reducing time spent on repetitive charting. While there is a learning curve initially, the platform supports organized record-keeping and improves access to patient information. Overall, EHR Your Way helps streamline clinical documentation while supporting quality patient care. Pros \-Improved patient care Providers have quick access to complete patient histories, reducing errors and improving clinical decisions. -Better coordination Information can be shared easily across departments and specialists, supporting continuity of care. -Efficiency & time savings Faster documentation, easier chart retrieval, and reduced paperwork streamline workflows. -Data accuracy & legibility Eliminates handwriting errors and standardizes documentation. -Clinical decision support Alerts for allergies, drug interactions, and preventive care improve safety. -Data analytics & reporting Enables quality tracking, population health management, and compliance reporting. -Patient engagement Patient portals allow access to records, lab results, and communication with providers. Cons \-Customization limitations Systems may not fully adapt to specific clinical specialties or preferences. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2026 Hello John Dale - EYW is extremely customizable. Please submit a ticket to support to discuss what you'd like accomplished. Best, Jay KJ Kathy J. CFO Mental Health Care ### "Finance office" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2026 enjoyable, Have been using it for several years now and we plan to keep using it. Customer service is good. Pros flexibility to work from anywhere, since it is web based. I also like that you do not have to have special software to run it Cons the frequent changes, it is more a me thing as I get used to any website how it works then takes me time to adjust to the new format Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2026 Hi Kathy - Thank you for the review. We have 100 programmers and are constantly making changes to improve the experience. Please check the updates when you login. Best, Jay AJ Amanda J. Clinical Mental Health Therapist and Assistant Director of Family Centered Treatment Mental Health Care ### "Easy to Praise" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2026 I really don’t have any complaints. In my personal opinion, I have been greatly benefited by EHR and think that its interface is very user-friendly. Every interaction I’ve had with building forms and data entry have been excellent. I would definitely recommend anyone too EHR. Pros One of my favorite things about EHR is, it’s reliability! I very rarely run into issues with the program and don’t have to worry about my note, getting randomly deleted or lost. It’s actually so effective that I’ve never even had to reach out to customer support, but I believe that if I did, they would go either their way to make sure that it was handled. I worked closely with an individual within our company who utilizes EHR to help us build specific pages we need and they are always so thorough about giving us exactly what we’ve asked for. And work tirelessly back-and-forth until it’s perfect. Cons There’s really not one thing about EHR that sticks out in my mind as a negative. There are sometimes complicated request they are made, and they can take time to fully work out the bugs, but this is a part of the process and understandable. Switched from [Credibl](https://www.capterra.com/p/10013552/Credible-Carbon-Accounting/) Changed companies - was very thankful for the switch Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2026 Hi Amanda - Thank you for the review. Have a great day! Jay SC Shannon C. Practice Manager Medical Practice ### "Best EHR system very customizable to fix your organization needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2026 Our organization is very happy with EHR YOUR WAY and what it they have done to help our organization grow and become better. Pros EHR YOUR WAY staff have been absolutely amazing. They have worked with our organization step by step to set up our EHR system personalized to what we need. they have provided us with hands on training and edits until we were ready to go live. Once we went live then continued to support us for a long time after to ensure we could work through any issues we were having as well as training new users. They have help our organization become better at documentation and chart efficiency. I could keep going about the amazing support we have gotten from them and their ability to take what we need and find a way for it to work in their system or building it for us in their system. We are very happy with our choose in EHR YOUR WAY. Cons Im sure no one like implementation process of anything including EHR systems. But EHR YOUR WAY really tried to make the best out of it but we had some issues we had to work out but they were present and able to fix any problem we had quickly. Switched from [AZZLY Rize](https://www.capterra.com/p/147005/AZZLY/) Azzly is not a real EHR system. We keep losing note after we completed them including hour long assessments. Medication window was so hard to use. not a user friendly system and no support to fix the issues. Alternatives considered [BestNotes](https://www.capterra.com/p/73807/BestNotes/) Reasons for choosing EHRYourWay pricing for best note was very high and there were medications things they could not offer us that EHR YOUR WAY had. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2026 Hi Shannon - Thank you for the kind words and don't forget to refer your colleagues! Best, Jay [View all Reviews](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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