--- title: "EHRYourWay Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is EHRYourWay the right Mental Health EHR solution for you? Explore 529 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- EHRYourWay 4.9 (529) [View alternatives](https://www.capterra.com/p/118789/EHR-YOUR-WAY/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Reviews of EHRYourWay Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews Daniel E LCSWHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “Mostly helpful was the clinical terms set already set up for me in order to make an accurate analysis of the patient's health status. Plus, the administrative staff was also able to make their own adjustments to capture very important aspects of the patient's health for better outcomes.“ January 5, 2026 Andrew B IT Support SpecialistMental Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “It doesn't allow me to create or modify my own reporting tools. While they have been great on creating reports as needed, I would wish to just do it myself.“ March 12, 2026 TM Tarah M CEOMental Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “It helps us consistently meet documentation requirements for our state’s Medicaid program, as well as Medicare and commercial payers, which is critical for our organization.“ January 2, 2026 Miranda F LCSWMental Health Care, Self-employedUsed the software for: More than 2 years. “What I like least about EHR your way is difficulty accessing initial assessments; recent changes with past information not being forwarded to annual assessment reviews.“ December 31, 2025 AF Ariel F Front Office SupervisorMental Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “It consolidates many features, including a patient portal, note-taking, appointment scheduling, and billing, into one platform.“ December 18, 2025 RK Rheros K Case ManagerMental Health Care, 201 - 500 employeesUsed the software for: 1-2 years. “There are also a lot of drop down menus that are redundant or unnecessary, which can make navigating a little difficult if you are new to the system.“ January 8, 2026 TM Tarah M CEOMental Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “The EHR is fully customizable, customer service is very responsive and helpful, it has robust reporting options, and it increases efficiency end to end.“ January 2, 2026 VD Vic D AdministratorMental Health Care, 11 - 50 employeesUsed the software for: 6-12 months. “The user interface is not as intuitive or polished as some mainstream EHRs, and without proper onboarding, it can feel overwhelming.“ January 5, 2026 ## Showing most helpful reviews Showing 1-25 of 529 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Medical Specialist Used the software for: 3-5 years ### "A Reliable EHR for Organized Patient Care and Coordination" August 12, 2026 5.0 My overall experience with EHRYourWay has been positive. I used it to access and manage patient records, review clinical information, support documentation, and coordinate follow-ups while maintaining HIPAA-compliant workflows. The platform was especially useful for keeping patient information centralized and helping different members of the care team stay aligned. Although some functions required extra navigation and there was a learning curve at first, I became comfortable using it through consistent practice and organized documentation habits. Overall, EHRYourWay supported accurate recordkeeping, efficient patient coordination, and reliable communication across the clinical team. Pros What I like most about EHRYourWay is that it brings patient records, documentation, scheduling, and care coordination into one centralized system. It makes it easier to access accurate information quickly, maintain organized records, and communicate effectively with the clinical team. I also appreciate that it supports secure, HIPAA-compliant workflows. In my experience, it helped me manage patient information carefully, coordinate follow-ups, and reduce the risk of missed or incomplete documentation. Overall, it improves visibility, consistency, and efficiency across the patient care process. Cons There can also be a learning curve for new users because the system offers many functions but is not always immediately easy to navigate. Despite this, I was able to work effectively in the system by developing consistent documentation and navigation routines. Review Source CEP Used the software for: 3-5 years ### "Best EHR for Custom Forms and Minimizing Audit Risk" July 22, 2026 5.0 Overall, our experience has been fantastic. The customer support is highly responsive, but the biggest gamechangers for us are the customization and compliance features. Unlike other programs that force you into generic templates, this system clones our exact paper forms, effectively eliminating our reliance on physical paper. It also minimizes audit risk by automatically preventing claims from billing if they don't meet contract requirements. Finally, new staff rave about its ease of use, especially the personalized dashboards that auto-generate their caseload to-do lists and eliminate manual tracking Pros Ease of use, support, customization of forms/reports/workflows built for our agency and customer support. Cons Because the system relies on highly customized agency forms, the burden of design falls heavily on the client. To implement it successfully, the agency must have a strong grasp of form logic, clearly articulate their exact needs upfront, and maintain meticulous internal documentation to refer back to when updating or troubleshooting their tailored workflows. Switched from [ClinicTracker](https://www.capterra.com/p/130373/ClinicTracker-Connect/) It was too clunky, slow and did not have robust reporting features or compliance tools. Alternatives considered [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[Credible EHR Platform by Qualifacts](https://www.capterra.com/p/267146/Credible/) Reasons for choosing EHRYourWay Customization, compliance and overall value in product Review Source Sr Compliance Manager Used the software for: 1-3 years ### "Very Satisfied" April 27, 2026 5.0 Pros Our organization has been working with EHRYW since summer of 2024. I have had consistently positive experiences with EHRYW overall, including communication, problem solving, and customer service. EHRYW was very helpful in the implementation process, ensuring that we had ample time and space to ask questions and explore the new environment. Additionally, since we’ve rolled out, we have been very happy with the customer experience - the support staff always responds to my many questions or requests quickly and professionally. Regardless of the individual addressing our support tickets, everyone has been very helpful in investigating back-end things, fixing bugs and providing context so that I can better conceptualize the EHR environment which has been really helpful in thinking through ways we can further customize to meet our needs. Recently, I was working on a ticket with a support member who let me know that the system did not have the functionality to support my request, but he also provided some alternative ideas to my original request, which allowed us to meet our needs in a different way - just a way I wouldn’t have thought of without the collaboration. Cons As with all EHRs, there are limitations - though I will say that the team is always seeking opportunities to further develop and improve systems and functions - and they also solicit feedback from users to better understand customer needs, etc. Clients have reported varied feedback about the client portal, but it is difficult to determine if that is user error, access issues (such as inconsistent internet access) or truly feedback that belongs with the EHR itself. Switched from [Titanium Schedule](https://www.capterra.com/p/84048/Titanium-Schedule/) We needed something more customizable and more suited for our growing needs. Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reasons for choosing EHRYourWay The value for the cost was greater with EHRYW for our needs. Review Source Response from EHR YOUR WAY April 27, 2026 Hi Kate - Thank you for the review. Have a great rest of your week. Jay JW Jennifer W. Clinical Director Used the software for: Less than 1 year ### "Highly recommend EHRYW!" March 30, 2026 5.0 Our experience has been wonderful! Our implementation team, \[sensitive content hidden\], have been incredibly patient, responsive, and pleasant to work with. They provide very easy to understand instructions/training and have been exceptionally helpful in ensuring we have everything we need for our rollout. We never worry if they will follow through on what they say they'll do. They are extremely thorough and timely in follow-up and status updates. We went live last week and have had multiple questions/requests for \[sensitive content hidden\] every day. They have both been almost immediately responsive, making adjustments or providing the needed information right away. I truly cannot say enough about this team and I thank them for making this process as seamless and painless as it could possibly be. Pros We just began using EHRYW and already have benefitted from its many functions and reporting options. I love that it is fully customizable and all forms, reports, etc are able to be tailored to meet our needs as a growing behavioral health clinic! Cons The one change I would like to see is making it just a smidge more streamlined to enter a progress note without having to schedule the appointment first, however for many roles, it does make sense to do it this way. Switched from [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) We needed an EHR with more features and reporting to support our growing clinic Alternatives considered [CareLogic EHR by Qualifacts](https://www.capterra.com/p/267145/CareLogic-Enterprise/)[athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reasons for choosing EHRYourWay EHRYW is customizable to meet our needs, provides all features and reports that we need, and the pricing was better than the others. We are also a family-owned, family-centered practice and liked that EHRYW is as well. Review Source Response from EHR YOUR WAY April 13, 2026 Hi Jennifer - Thank you for the review. We have this feature and support will enable it for you. Please submit a ticket and feel free to reach out if you have difficulties. "The one change I would like to see is making it just a smidge more streamlined to enter a progress note without having to schedule the appointment first, however for many roles, it does make sense to do it this way." Best, Jay Nicole J. Clinical Supervisor Used the software for: 3-5 years ### "EHRyourway" March 23, 2026 5.0 Pros Easy to use Straightforward with navigating the pages I need Customer service/contact with them is quick and effective Cons Would like an easier mobile experience if I need to do work from my phone Would like an easier way to access the clients I open frequently or a list of assigned clients Review Source Andrew B. IT Support Specialist Used the software for: 3-5 years ### "AndrewB's Review of EHR" March 16, 2026 5.0 My experience has been very positive. They've been quick to reply to support tickets and I've enjoyed collaborating with their support team on customizations and troubleshooting. Pros It has a nice versatility. When our team needs customization for internal or regulatory reasons, EYW has been able to make it happen. Cons It doesn't allow me to create or modify my own reporting tools. While they have been great on creating reports as needed, I would wish to just do it myself. Switched from [ClinicTracker](https://www.capterra.com/p/130373/ClinicTracker-Connect/) This was not my decision but that of the higher levels of our organization. Review Source Response from EHR YOUR WAY April 13, 2026 Hi Andrew - Thank you for the review. We build the reports as there are many actions that are tied to them including, billing, auto-population, conditional forwarding & many other features. Have a great day. Jay Tarah M. CEO Used the software for: 1-3 years ### "EHR Your Way has been a strong fit for our behavioral health multi-specialty group." March 1, 2026 5.0 EHR Your Way offers excellent value and has significantly improved our clinical efficiency. The system works well across multiple disciplines and supports scheduling, clinical documentation, and seamless billing in one integrated platform. It helps us consistently meet documentation requirements for our state’s Medicaid program, as well as Medicare and commercial payers, which is critical for our organization. Customer service is a major highlight—support is very responsive and knowledgeable, making implementation and ongoing use much smoother. The reporting functionality is robust and allows us to track key clinical and operational metrics with ease. Overall, EHR Your Way is a cost-effective, reliable solution that supports both high-quality care and efficient practice management. Pros The EHR is fully customizable, customer service is very responsive and helpful, it has robust reporting options, and it increases efficiency end to end. Cons It takes more time to finalize and become fully operational than standard EHR's since it is fully customizable. Switched from The previous EHR did not have enough capabilities to maintain strong compliance with Medicaid's documentation requirements. Review Source Response from EHR YOUR WAY April 13, 2026 Hi Tarah - Thank you for the review. Have a great day! Jay Vic D. Administrator Used the software for: Less than 1 year ### "Powerful and Flexible—Best for Practices That Want Control" February 26, 2026 5.0 Overall, my experience has been positive, especially as a practice owner who values customization, automation, and data visibility. EHR Your Way is best suited for practices that are willing to invest time into setup and ongoing refinement. It offers far more flexibility than many popular EHRs, but that flexibility comes with responsibility. For practices that want scalable, tailored systems, it can be a powerful tool. Pros EHR Your Way is extremely customizable and flexible, which makes it well-suited for group practices with complex workflows. The reporting capabilities are strong, especially compared to more rigid, “plug-and-play” EHRs, and the system allows for detailed tracking across clinicians, billing, and operations. I appreciate the level of control it gives practices that want to build systems around their actual needs rather than force their practice to fit the software. Cons The learning curve is steep, particularly for clinicians or staff who are not very tech-savvy. Setup and optimization require time, intentional planning, and often direct support. The user interface is not as intuitive or polished as some mainstream EHRs, and without proper onboarding, it can feel overwhelming. This is not an EHR that works well “out of the box.” Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) We outgrew Simple Practice very quickly and needed something more scalable. Alternatives considered [Opus](https://www.capterra.com/p/188181/Opus-Behavioral-Health/) Reasons for choosing EHRYourWay More bang for our buck, the representative was less pushy, and the customizability was unbeatable Review Source Response from EHR YOUR WAY April 13, 2026 Hi Vic - Thank you for the review. Your statement is correct: "We are not out of the box" which is why implementation takes time. The upside is that we have 8,000 features and are highly customizable. We've been the #1 rated BH vendor for years, so if you're planning on keeping an EHR for years, it's well worth the effort. Have a great day! Jay Carly D. Registered Dietitian Used the software for: Less than 1 year ### "Easy to Use EMR Platform" February 12, 2026 5.0 Pros I've used EHR for a little over 4 months now and have loved how easy it is to use. It's easy to look up patients and find all the information I need. Customer support has also been helpful and quick to get back to me when I've had issues. I definitely recommend using EHR. Cons I wish there were more features for tracking growth, like embedded growth charts, but even without that I appreciate what they do have to look at anthropometrics. Review Source Response from EHR YOUR WAY April 13, 2026 Hi Carly - Thank you for the review and we can create virtually any report. Please submit a ticket to support and they will build it for you. Best, Jay Licensed Clinical Professional Counselor Used the software for: Less than 1 year ### "User-Friendly EHR With Excellent Support" January 23, 2026 5.0 Overall, my experience with EHR YOUR WAY has been very positive. It provides the essential tools needed for clinical documentation and practice management without being overly complicated. The platform feels reliable, intuitive, and designed with clinicians in mind, which makes day-to-day work smoother and more efficient. Pros What I like most about EHR YOUR WAY is how user-friendly and straightforward it is. The system is easy to navigate, even for clinicians who are not especially tech-savvy. Documentation, treatment plans, and billing are organized in a way that makes sense clinically, which saves time and reduces frustration. Customer support has also been responsive and helpful whenever questions come up. Cons Some features could benefit from minor updates or additional customization options, and certain processes can feel a bit manual at times. However, these are small issues and do not significantly impact overall usability or efficiency. Review Source Response from EHR YOUR WAY April 13, 2026 Hi Jordyn - Thank you for the review. We've deployed hundreds of features over the last year. Please submit a ticket to discuss any of the gaps you're experiencing as they likely have a solution we can turn on. Best, Jay Sara E. Clinical Supervisor Used the software for: 3-5 years ### "Life is easier as a counselor thanks to EHR!!" December 24, 2025 5.0 I have had such an ease of mind with using EHR to keep my records and notes secure. It has been wonderful to know that I can easily access all prior and current client notes and documents with the click of a button. It has helped our organization stay connected through one source for notes, billing, and record keeping. Pros I love the ease of access and how user friendly the program has been for typing therapy notes and keeping records for our organization. Cons There have been minor bugs that need to be fixed but it takes a few quick emails or phone calls to straighten the issues out. Review Source Response from EHR YOUR WAY April 13, 2026 Hi Sara - Thank you for the review. Best, Jay SC Shannon C. Practice Manager Used the software for: 1-3 years ### "Best EHR system very customizable to fix your organization needs" January 13, 2026 5.0 Our organization is very happy with EHR YOUR WAY and what it they have done to help our organization grow and become better. Pros EHR YOUR WAY staff have been absolutely amazing. They have worked with our organization step by step to set up our EHR system personalized to what we need. they have provided us with hands on training and edits until we were ready to go live. Once we went live then continued to support us for a long time after to ensure we could work through any issues we were having as well as training new users. They have help our organization become better at documentation and chart efficiency. I could keep going about the amazing support we have gotten from them and their ability to take what we need and find a way for it to work in their system or building it for us in their system. We are very happy with our choose in EHR YOUR WAY. Cons Im sure no one like implementation process of anything including EHR systems. But EHR YOUR WAY really tried to make the best out of it but we had some issues we had to work out but they were present and able to fix any problem we had quickly. Switched from [AZZLY Rize](https://www.capterra.com/p/147005/AZZLY/) Azzly is not a real EHR system. We keep losing note after we completed them including hour long assessments. Medication window was so hard to use. not a user friendly system and no support to fix the issues. Alternatives considered [BestNotes](https://www.capterra.com/p/73807/BestNotes/) Reasons for choosing EHRYourWay pricing for best note was very high and there were medications things they could not offer us that EHR YOUR WAY had. Review Source Response from EHR YOUR WAY April 13, 2026 Hi Shannon - Thank you for the kind words and don't forget to refer your colleagues! Best, Jay Healthcare Administrator Used the software for: Less than 1 year ### "Buyer Beware – EHR Your Way's Sales Illusion" March 23, 2024 1.0 One of the worst examples of over-promise and under-deliver that we have seen in our 3 decades of owning and operating businesses. Though no way of knowing for sure, we believe their business strategy is to intentionally overcharge for creating non-refundable forms during the implementation phase while clients are unaware (our invoice was nearly $5,000 before we discontinued their ability of ACH withdrawals from our account). After realizing what was going on, we advised that we would not be using their EHR services and requested a full refund. They advised the creation of forms was non-refundable. Pros The sales presentations were well developed, professional, and created a deliberate illusion that this company was among the leading EHR vendors of the industry. Direct quote, “since the pandemic our team of software engineers has grown to over 90”. This was instrumental to our decision to contract. Cons What was not conveyed during the sales presentations was that their team of 90+ “software engineers” were independently contracted, foreign outsourced labor - credentials of which are unverifiable. We have since been notified that there are only two employees within the company, both conducting the sales presentations. Switched from [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/) Cost became a major concern as our practice grew. We thought this was going to be good financial decision. It wasn't. Review Source Response from EHR YOUR WAY March 27, 2024 Hello Ken, I'd like to clarify several issues with the claims in your review. Firstly, we currently have 73 programmers and have never mentioned that we had 90. Our entire employee count is approximately 150. Two, we own a wholly owned subsidiary in India which the vast majority of our employees are. This allows us to be the #1 vendor out of 153 for several years running by providing the best-of-breed software in the market at a price that agencies can afford. Third, our contracts explicitly states that form creation fees are non-refundable. We created 152 forms and only charged you $1,500 saving you $2,300. Your statement that we charged $5,000 is inaccurate and you still have an outstanding balance which we've written off. Lastly, it's unfortunate that we were unable to fulfill your automation expectations which no other customer has requested. We wish you all the best... Respectfully, Jay Director of Quality Assurance Used the software for: 3-5 years ### "Highly customizable product that helps you grow and grows with you" December 22, 2025 5.0 I am very pleased. I recommend this system to others routinely. I love the fact that data is easy to get out in reports. I love how we can make it our own to meet our unique needs. Pros I have been using EHR Your Way for about 3.5 years. The support is great and we have been able to grow significantly with support from EHR Your Way making adjustments along the way that we requested. Things have been done timely. 99.9% of things we have requested have bee approved, and other updates we didn't even think of have been implemented. Cons You are dependent on them building your forms. I would love to have a form builder so that I could update forms. However, any updates requested are usually done within 24-48 hours. Switched from [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Therapy Notes was great for what it did, but it did not allow for customization, additional note templates, etc. We just outgrew it. Alternatives considered [Credible EHR Platform by Qualifacts](https://www.capterra.com/p/267146/Credible/) Reasons for choosing EHRYourWay Cost, lack of customer service, unwillingness to customize to customer needs in a timely manner, etc. Review Source Licensed Professional Counselor Used the software for: 1-3 years ### "New System Implementation" January 6, 2026 5.0 We had a great experience overall. The therapy notes have been clear and robust as we've updated our system. It's a great value and service! Pros I am a licensed professional counselor. I have enjoyed EHRYW more than the past 2 documentation services I have used. The team was great to work with and had our concerns attended to immediately. They met our needs very well! Our team has adjusted to using the new system this year and EHRYW helped the whole transition. Cons It was a tough transition at first but they worked with use very well. The therapy notes were bland at first but they made our requested additions throughout the process to completion. Switched from [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Cost and our organization was growing and needed higher quality. Review Source Response from EHR YOUR WAY April 13, 2026 Hi Seth - Thank you for the review! Best, Jay Liz B. LPC Used the software for: 1-3 years ### "Satisfied! " January 7, 2026 4.0 Helps bring everything together in one place for notes, documents, payments and Insurnace. Takes about 10 minutes of charting per person. Pros Ease of use. It’s not hard to use. Everything you need for client documentation and Insurnace is accessible. Cons Would like to have less buttons and pages to click on to complete notes and documentation. Would also like easier way to count sessions Switched from [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Employer decided to have all therapists switch Review Source Response from EHR YOUR WAY April 13, 2026 Hi Liz - Thank you for the review. Please submit a ticket to support and they can remove unnecessary buttons / links and built a report to count sessions. Best, Jay SL Samantha L. Mental Health Case Management services Used the software for: 1-3 years ### "Simple to navigate, ease of use" January 8, 2026 5.0 I have used several different client programs and EHR is by far the most logically layed out, easy to navigate and easy to correct errors with. Pros It is a very user friendly program and organized logically. The customer support is kind and attentive and patient and I personally don’t experience many “crashes” bug issues when using. Cons I don’t think i have any dislikes as of currently. I haven’t experienced any “big” issues that aren’t relatively easy to fix Switched from [PIMSY Mental Health EHR](https://www.capterra.com/p/102651/PIMSY-Mental-Health-EHR/) Changed jobs and thankfully, as PIMSY is extremely difficult to use and crashed out all the time and was completely disorganized Review Source Response from EHR YOUR WAY April 13, 2026 Thank you for the review, Samantha! Jay Kim F. Virtual Therapist and Supervisor Used the software for: 1-3 years ### "Ease of use is key!" December 28, 2025 5.0 I have enjoyed the ease of using the software and thankful for good responses when I need customer support. Pros The process is easy to learn with reptation. The patient portal is easy for clients to utilize. Customer support is good. Cons Not a lot to dislike. Zoom has issues with sending reminder links at times, not often, which is not reflective of EHRYW. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) The company was growing, and we needed a better process and better treatment planning. Review Source Response from EHR YOUR WAY April 13, 2026 Hi Kim - Thank you for the review. Best, Jay Therapist Used the software for: Less than 1 year ### "Wonderful EHR from an experienced clinician" January 9, 2026 5.0 Overall, I've had a very positive experience with EHR Your Way. In the past I have strongly disliked the EHR experience, and it has led to a negative satisfaction with the company overall. This has only improved my experience with my agency. Pros I have been a therapist for over ten years, and have been frustrated with most of the EHR's I've used throughout the years. EHR Your Way has been so easy to learn and to use- I needed almost no help learning to use it. Things seem to be very intuitive, and it is very reliable. Everything makes sense, and it makes it very efficient to do paperwork. Cons I can't really think of cons. It could be nice to embed a GAD-7 or PHQ-9 directly into the treatment plan or progress note. Switched from [CAM](https://www.capterra.com/p/100529/CAM/) I switched agencies as I did not like the usability of these EHR's. Review Source Response from EHR YOUR WAY April 13, 2026 Hi Jamie - Thank you for the review and we can: " It could be nice to embed a GAD-7 or PHQ-9 directly into the treatment plan or progress note." Please submit a ticket to support and they will assist. Best, Jay Mental Health Therapist Used the software for: 3-5 years ### "Customizable and User Friendly System " August 7, 2025 5.0 I have been working in the system for over 2 years and have learned the functions fairly well. When I needed to contact support in a previous role I held, they were always quick to help and set up meetings with us. Pros I like that EHR Your Way worked with our company to import many different questionnaires that we use with clients on a weekly basis. The customizable features are very helpful. Cons Sometimes there are glitches with some of our forms where it makes it difficult to proceed with documentation, but EHR Your Way has helped us when we've needed it to make corrections. Switched from [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) We needed more customization for the clientele that we work with. Review Source Response from EHR YOUR WAY August 7, 2025 Hi Ashlyn - Thank you for the review, and have a wonderful rest of your day! Jay Director of Guardianship Used the software for: 3-5 years ### "EHR Your Way - the title says it all!" January 6, 2026 5.0 Excellent! From the beginning of the transition to EHR Your Way until now, my staff and I have had only positive experiences. Pros The guardianship program at Catholic Charities North Dakota has been using EHR Your Way since July 2023. Until our transition to EHR, we relied entirely on paper files for the individuals we serve. EHR spent hours and hours with me as they built our program from the ground up in EHR. EHR listened carefully to my concerns and specifications and we could not be happier with the results. EHR is very user friendly for our guardianship staff and they are much more efficient in documentation and the provision of services. EHR created excellent reports for me to utilize that have saved me hours of time spent in data collection. When we have had glitches with EHR, they have responded quickly and fixed the issues almost immediately. Going paperless was very stressful for our program but EHR has made the process almost pain free! Cons Honestly, I do not have any negatives about EHR Your Way because the impact on our guardianship program has been so positive. Review Source Response from EHR YOUR WAY April 13, 2026 Hi Donna! Thank you for the review and kind words. Keep warm! Jay Christy D. Licensed Clinical Professional Counselor Used the software for: 3-5 years ### "Overall Positive Experience with Some improvements" November 7, 2025 5.0 Overall, I rate it 8/10: a practical, clinician-focused solution that significantly reduces administrative burden and outperforms traditional paper-based or rigid legacy systems, making it a strong choice for behavioral health practices seeking a tailored, efficient EHR. Scheduling, tracking visits, and pulling up records is easy to do. The patient portal lets patients sign off on documents without hassle of physical paperwork. Security’s solid with HIPAA compliant coverage and customer support actually responds and fixes things fast. Pros Overall a good system with HIPAA compliant portal that allows for easy clinician use to schedule, track visits, and pull up records. Patient portal lets Pt's see treatment plans and sign off. Cons The patient portal could use some updates especially including more mobile friendly format. The absence of spell-check in notes and occasional glitches can be annoying but are typically resolved through support quickly. Changes may take time to implement but could see some improvements with new technology that could be integrated for clinicians support. Review Source Response from EHR YOUR WAY December 3, 2025 Hello Christy - Thank you for the review. We have spell-check and released a new portal 18-months back. I've asked support to reach out and figure out what's going on. Thanks! Jay IT Systems Admin Used the software for: 1-3 years ### "An adaptable and reliable system. " September 30, 2025 5.0 EHR Your Way, is one of many EHR or EMR systems I have used during my 15+ years in medical billing. When I became system admin form my current company, I had both user and analyst knowledge. Their ticketing system is fast and efficient, user privileges are easy to manage, the overall user interface is easy to navigate and training new staff is a breeze. I highly recommend this software package for its affordability and ease of use. Our staff loves its convenience and ability to keep others informed through documentation and note taking. EHR Your Way gives the admin the ability to add or suspend users as people come and go with the company and in return provides us with piece of mind for our security and protection of client data. Pros EHR Your Way is a really great system and is adaptable for our needs when it comes to customizing forms or making updates as the industry evolves. Cons Sometimes, but not always the system may appear slow during peak hours 4:00pm - 6:00pm PST. This could be due to our own internet connection or more of our users finishing up for the day. Review Source DL Denise L. Clinical Coordinator Used the software for: 3-5 years ### "EHR makes work life easier!" December 10, 2025 5.0 I use EHR daily. As a manager, I am auditing client's charts for quality management reasons. I also utilize EHR to update assessments, treatment plans, facesheets, and uploading documents into the client's chart. Pros I can't say there is a single thing I like the most about EHR. I love the ease of navigating between charts, the set up for finding information is defined beautifully, and ability to contact EHR to modify to our company's needs is seamless and they are quick. Cons There is nothing I can say I don't like. I have used other EMRs with other employers and this one is reliable in comparison. Review Source Response from EHR YOUR WAY December 10, 2025 Hi Denise - Thank you for the review and please check out the new releases which are coming daily on the login page. Have a wonderful rest of your week! Jay Jeffrey H. Staff Therapist Used the software for: 3-5 years ### "My Professional Life Made Easier with EFR Your Way." January 6, 2026 5.0 It was quite easy for me, after a very helpful orientation session, to begin to navigate the software on my own. Given the daily use I made of it, the more familiar i became with it, the more facile i became at accessing all of its resources. Pros The ease of use has been crucial for me, especially as regards scheduling, accessing the portal for treatment progress notes, and the ability to easily identify and retrieve various forms and documents. Cons To date, I haven't experienced any features that I'm not satisfied with. I was initially apprehensive, as a newcomer to this type of software, that it would become a tiresome chore to have to so frequently access and use it. However, I was relieved to discover that I didn't feel that way about it. Review Source Response from EHR YOUR WAY April 13, 2026 Hi Jeffrey - Thank you for the review. Best, Jay Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.