# EHRYourWay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is EHRYourWay the right Mental Health EHR solution for you? Explore 528 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews

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EHRYourWay

4.9 (528)

[View alternatives](https://www.capterra.com/p/118789/EHR-YOUR-WAY/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Reviews of EHRYourWay

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

Daniel E

LCSWHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years.

“Mostly helpful was the clinical terms set already set up for me in order to make an accurate analysis of the patient's health status. Plus, the administrative staff was also able to make their own adjustments to capture very important aspects of the patient's health for better outcomes.“

January 5, 2026

Andrew B

IT Support SpecialistMental Health Care, 11 - 50 employeesUsed the software for: More than 2 years.

“It doesn't allow me to create or modify my own reporting tools. While they have been great on creating reports as needed, I would wish to just do it myself.“

March 12, 2026

TM

Tarah M

CEOMental Health Care, 11 - 50 employeesUsed the software for: 1-2 years.

“It helps us consistently meet documentation requirements for our state’s Medicaid program, as well as Medicare and commercial payers, which is critical for our organization.“

January 2, 2026

Miranda F

LCSWMental Health Care, Self-employedUsed the software for: More than 2 years.

“What I like least about EHR your way is difficulty accessing initial assessments; recent changes with past information not being forwarded to annual assessment reviews.“

December 31, 2025

AF

Ariel F

Front Office SupervisorMental Health Care, 11 - 50 employeesUsed the software for: More than 2 years.

“It consolidates many features, including a patient portal, note-taking, appointment scheduling, and billing, into one platform.“

December 18, 2025

RK

Rheros K

Case ManagerMental Health Care, 201 - 500 employeesUsed the software for: 1-2 years.

“There are also a lot of drop down menus that are redundant or unnecessary, which can make navigating a little difficult if you are new to the system.“

January 8, 2026

TM

Tarah M

CEOMental Health Care, 11 - 50 employeesUsed the software for: 1-2 years.

“The EHR is fully customizable, customer service is very responsive and helpful, it has robust reporting options, and it increases efficiency end to end.“

January 2, 2026

VD

Vic D

AdministratorMental Health Care, 11 - 50 employeesUsed the software for: 6-12 months.

“The user interface is not as intuitive or polished as some mainstream EHRs, and without proper onboarding, it can feel overwhelming.“

January 5, 2026

## Showing most helpful reviews

Showing 1-25 of 528 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

John Dale N.  
Medical Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "EHR Your Way is the BEST WAY!"

January 20, 2026

5.0

My overall experience with EHR Your Way has been positive. The system is user-friendly and allows for flexibility in documentation, which makes daily workflows more efficient. I appreciate the ability to customize templates to fit specific needs, reducing time spent on repetitive charting. While there is a learning curve initially, the platform supports organized record-keeping and improves access to patient information. Overall, EHR Your Way helps streamline clinical documentation while supporting quality patient care.

Pros

\-Improved patient care Providers have quick access to complete patient histories, reducing errors and improving clinical decisions. -Better coordination Information can be shared easily across departments and specialists, supporting continuity of care. -Efficiency & time savings Faster documentation, easier chart retrieval, and reduced paperwork streamline workflows. -Data accuracy & legibility Eliminates handwriting errors and standardizes documentation. -Clinical decision support Alerts for allergies, drug interactions, and preventive care improve safety. -Data analytics & reporting Enables quality tracking, population health management, and compliance reporting. -Patient engagement Patient portals allow access to records, lab results, and communication with providers.

Cons

\-Customization limitations Systems may not fully adapt to specific clinical specialties or preferences.

Review Source

Response from EHR YOUR WAY

April 13, 2026

Hello John Dale - EYW is extremely customizable. Please submit a ticket to support to discuss what you'd like accomplished. Best, Jay

SC

Shannon C.  
Practice Manager  
Medical Practice  
Used the software for: 1-2 years

### "Best EHR system very customizable to fix your organization needs"

January 9, 2026

5.0

Our organization is very happy with EHR YOUR WAY and what it they have done to help our organization grow and become better.

Pros

EHR YOUR WAY staff have been absolutely amazing. They have worked with our organization step by step to set up our EHR system personalized to what we need. they have provided us with hands on training and edits until we were ready to go live. Once we went live then continued to support us for a long time after to ensure we could work through any issues we were having as well as training new users. They have help our organization become better at documentation and chart efficiency. I could keep going about the amazing support we have gotten from them and their ability to take what we need and find a way for it to work in their system or building it for us in their system. We are very happy with our choose in EHR YOUR WAY.

Cons

Im sure no one like implementation process of anything including EHR systems. But EHR YOUR WAY really tried to make the best out of it but we had some issues we had to work out but they were present and able to fix any problem we had quickly.

Alternatives considered

[BestNotes](https://www.capterra.com/p/73807/BestNotes/)

Reason for choosing EHRYourWay

pricing for best note was very high and there were medications things they could not offer us that EHR YOUR WAY had.

Switched from

[AZZLY Rize](https://www.capterra.com/p/147005/AZZLY/)

Azzly is not a real EHR system. We keep losing note after we completed them including hour long assessments. Medication window was so hard to use. not a user friendly system and no support to fix the issues.

Review Source

Response from EHR YOUR WAY

April 13, 2026

Hi Shannon - Thank you for the kind words and don't forget to refer your colleagues! Best, Jay

KE

Kenneth E.  
Healthcare Administrator  
Mental Health Care  
Used the software for: Less than 6 months

### "Buyer Beware – EHR Your Way's Sales Illusion"

March 16, 2024

1.0

One of the worst examples of over-promise and under-deliver that we have seen in our 3 decades of owning and operating businesses. Though no way of knowing for sure, we believe their business strategy is to intentionally overcharge for creating non-refundable forms during the implementation phase while clients are unaware (our invoice was nearly $5,000 before we discontinued their ability of ACH withdrawals from our account). After realizing what was going on, we advised that we would not be using their EHR services and requested a full refund. They advised the creation of forms was non-refundable.

Pros

The sales presentations were well developed, professional, and created a deliberate illusion that this company was among the leading EHR vendors of the industry. Direct quote, “since the pandemic our team of software engineers has grown to over 90”. This was instrumental to our decision to contract.

Cons

What was not conveyed during the sales presentations was that their team of 90+ “software engineers” were independently contracted, foreign outsourced labor - credentials of which are unverifiable. We have since been notified that there are only two employees within the company, both conducting the sales presentations.

Switched from

[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)

Cost became a major concern as our practice grew. We thought this was going to be good financial decision. It wasn't.

Review Source

Response from EHR YOUR WAY

March 27, 2024

Hello Ken, I'd like to clarify several issues with the claims in your review. Firstly, we currently have 73 programmers and have never mentioned that we had 90. Our entire employee count is approximately 150. Two, we own a wholly owned subsidiary in India which the vast majority of our employees are. This allows us to be the #1 vendor out of 153 for several years running by providing the best-of-breed software in the market at a price that agencies can afford. Third, our contracts explicitly states that form creation fees are non-refundable. We created 152 forms and only charged you $1,500 saving you $2,300. Your statement that we charged $5,000 is inaccurate and you still have an outstanding balance which we've written off. Lastly, it's unfortunate that we were unable to fulfill your automation expectations which no other customer has requested. We wish you all the best... Respectfully, Jay

AL

Angel L.  
Director of Quality Assurance  
Mental Health Care  
Used the software for: 2+ years

### "Highly customizable product that helps you grow and grows with you"

December 18, 2025

5.0

I am very pleased. I recommend this system to others routinely. I love the fact that data is easy to get out in reports. I love how we can make it our own to meet our unique needs.

Pros

I have been using EHR Your Way for about 3.5 years. The support is great and we have been able to grow significantly with support from EHR Your Way making adjustments along the way that we requested. Things have been done timely. 99.9% of things we have requested have bee approved, and other updates we didn't even think of have been implemented.

Cons

You are dependent on them building your forms. I would love to have a form builder so that I could update forms. However, any updates requested are usually done within 24-48 hours.

Alternatives considered

[Qualifacts Credible](https://www.capterra.com/p/267146/Credible/)

Reason for choosing EHRYourWay

Cost, lack of customer service, unwillingness to customize to customer needs in a timely manner, etc.

Switched from

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)

Therapy Notes was great for what it did, but it did not allow for customization, additional note templates, etc. We just outgrew it.

Review Source

TM

Tarah M.  
CEO  
Mental Health Care  
Used the software for: 1-2 years

### "EHR Your Way has been a strong fit for our behavioral health multi-specialty group."

January 2, 2026

5.0

EHR Your Way offers excellent value and has significantly improved our clinical efficiency. The system works well across multiple disciplines and supports scheduling, clinical documentation, and seamless billing in one integrated platform. It helps us consistently meet documentation requirements for our state’s Medicaid program, as well as Medicare and commercial payers, which is critical for our organization. Customer service is a major highlight—support is very responsive and knowledgeable, making implementation and ongoing use much smoother. The reporting functionality is robust and allows us to track key clinical and operational metrics with ease. Overall, EHR Your Way is a cost-effective, reliable solution that supports both high-quality care and efficient practice management.

Pros

The EHR is fully customizable, customer service is very responsive and helpful, it has robust reporting options, and it increases efficiency end to end.

Cons

It takes more time to finalize and become fully operational than standard EHR's since it is fully customizable.

Review Source

Response from EHR YOUR WAY

April 13, 2026

Hi Tarah - Thank you for the review. Have a great day! Jay

JB

James B.  
Director  
Mental Health Care  
Used the software for: 2+ years

### "All Star System"

October 31, 2025

5.0

What really sets them apart is their personalized support — I’ve never felt like “just another account.” When I needed help setting up templates for treatment plans, their team responded quickly and walked me through step by step. Now I spend less time on paperwork and more time focusing on my clients. If you’re a mental health professional looking for a reliable EHR that actually understands what you do, EHRYW is the one to go with.

Pros

As a licensed counselor, I can honestly say EHRYW has been a game changer for my practice. I was overwhelmed trying to manage client notes, billing, and scheduling across multiple platforms, but EHRYW streamlined everything in one secure, easy-to-use system. The layout is clean, intuitive, and customizable to fit my workflow.

Cons

There was an adjustment period just as with any new system. We moved client records over etc. But the EHRYW team were all stars in helping us navigate this aspect.

Switched from

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)

We needed a larger system that could integrate Medicaid services.

Review Source

Response from EHR YOUR WAY

December 3, 2025

Hello James - Thank you for the review. Our end-to-end platform is designed for efficiency, and from your comments, it appears we've succeeded. Please make sure you check out the newly review features when logging in and submit a support ticket for a demo. Thanks! Jay

SH

Seth H.  
Licensed Professional Counselor  
Mental Health Care  
Used the software for: 1-2 years

### "New System Implementation"

December 30, 2025

5.0

We had a great experience overall. The therapy notes have been clear and robust as we've updated our system. It's a great value and service!

Pros

I am a licensed professional counselor. I have enjoyed EHRYW more than the past 2 documentation services I have used. The team was great to work with and had our concerns attended to immediately. They met our needs very well! Our team has adjusted to using the new system this year and EHRYW helped the whole transition.

Cons

It was a tough transition at first but they worked with use very well. The therapy notes were bland at first but they made our requested additions throughout the process to completion.

Switched from

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)

Cost and our organization was growing and needed higher quality.

Review Source

Response from EHR YOUR WAY

April 13, 2026

Hi Seth - Thank you for the review! Best, Jay

CP

Carrrie P.  
Billing Admin  
Mental Health Care  
Used the software for: 6-12 months

### "Don't hesitate to use their services!"

September 26, 2025

5.0

We’re a multi-provider behavioral-health practice that switched from a clunky EHR to EHRYourWay. Its customizable forms, note templates, and program workflows let us tailor care without constant developer help. Scheduling, telehealth, and the patient portal integrate smoothly, and reporting supports billing and QA. Onboarding required upfront setup, but the vendor’s playbooks and responsive support made it manageable — since launch we’ve cut documentation errors and improved claims processing.

Pros

Highly configurable for behavioral-health workflows. Scheduling, telehealth, and patient portal all integrated. Robust reporting and export tools for billing/audits. Clear onboarding playbooks and responsive support.

Cons

Steeper admin learning curve during initial setup (plan for a focused implementation phase). Smaller solo practices should evaluate if they have the resources to implement.

Switched from

[CarePaths EHR](https://www.capterra.com/p/86870/CarePaths-EHR/)

Customization options within the EHR & technical support throughout the transition into current

Review Source

Response from EHR YOUR WAY

September 29, 2025

Hi Carrie - Thank you for the review. Please let us know if you have any ideas to improve upon the user experience. Best, Jay Lacny D 619.847.6695

SC

Sean C.  
Regional Supervisor  
Mental Health Care  
Used the software for: 1-2 years

### "Better than others out there"

October 14, 2025

5.0

We love this product! Easy to use, the staff at EHRYW has been very willing to customize it to our specific needs.

Pros

We're highly pleased with EHR Your Way. We were able to set it up features in a way that makes our documentation so much smoother than with our previous EHR. Security is great, The patetent portal for sharing assessments and getting signatures is great.

Cons

There’s not really anything that I don’t like about this product. I feel like it’s superior in so many ways to other products. No legitimate concerns.

Switched from

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)

We needed to be able to customize for billing in some ways we could not do with Therapy Notes. We liked the product. But we outgrew it as an agency.

Review Source

Response from EHR YOUR WAY

October 15, 2025

Hello Sean - Thank you for the review and please let us know if there are any other features you'd like, we have 8,000+ of them. Have a great day! Jay

LB

Liz B.  
LPC  
Mental Health Care  
Used the software for: 1-2 years

### "Satisfied! "

January 4, 2026

4.0

Helps bring everything together in one place for notes, documents, payments and Insurnace. Takes about 10 minutes of charting per person.

Pros

Ease of use. It’s not hard to use. Everything you need for client documentation and Insurnace is accessible.

Cons

Would like to have less buttons and pages to click on to complete notes and documentation. Would also like easier way to count sessions

Switched from

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)

Employer decided to have all therapists switch

Review Source

Response from EHR YOUR WAY

April 13, 2026

Hi Liz - Thank you for the review. Please submit a ticket to support and they can remove unnecessary buttons / links and built a report to count sessions. Best, Jay

DB

Donna B.  
Director of Guardianship  
Individual & Family Services  
Used the software for: 2+ years

### "EHR Your Way - the title says it all!"

December 31, 2025

5.0

Excellent! From the beginning of the transition to EHR Your Way until now, my staff and I have had only positive experiences.

Pros

The guardianship program at Catholic Charities North Dakota has been using EHR Your Way since July 2023. Until our transition to EHR, we relied entirely on paper files for the individuals we serve. EHR spent hours and hours with me as they built our program from the ground up in EHR. EHR listened carefully to my concerns and specifications and we could not be happier with the results. EHR is very user friendly for our guardianship staff and they are much more efficient in documentation and the provision of services. EHR created excellent reports for me to utilize that have saved me hours of time spent in data collection. When we have had glitches with EHR, they have responded quickly and fixed the issues almost immediately. Going paperless was very stressful for our program but EHR has made the process almost pain free!

Cons

Honestly, I do not have any negatives about EHR Your Way because the impact on our guardianship program has been so positive.

Review Source

Response from EHR YOUR WAY

April 13, 2026

Hi Donna! Thank you for the review and kind words. Keep warm! Jay

CD

Christy D.  
Licensed Clinical Professional Counselor  
Hospital & Health Care  
Used the software for: 2+ years

### "Overall Positive Experience with Some improvements"

October 29, 2025

5.0

Overall, I rate it 8/10: a practical, clinician-focused solution that significantly reduces administrative burden and outperforms traditional paper-based or rigid legacy systems, making it a strong choice for behavioral health practices seeking a tailored, efficient EHR. Scheduling, tracking visits, and pulling up records is easy to do. The patient portal lets patients sign off on documents without hassle of physical paperwork. Security’s solid with HIPAA compliant coverage and customer support actually responds and fixes things fast.

Pros

Overall a good system with HIPAA compliant portal that allows for easy clinician use to schedule, track visits, and pull up records. Patient portal lets Pt's see treatment plans and sign off.

Cons

The patient portal could use some updates especially including more mobile friendly format. The absence of spell-check in notes and occasional glitches can be annoying but are typically resolved through support quickly. Changes may take time to implement but could see some improvements with new technology that could be integrated for clinicians support.

Review Source

Response from EHR YOUR WAY

December 3, 2025

Hello Christy - Thank you for the review. We have spell-check and released a new portal 18-months back. I've asked support to reach out and figure out what's going on. Thanks! Jay

KG

Kara G.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "EHR Your Way helped our small company"

January 2, 2026

5.0

With a smaller company the ease of setting up EHR Your Way and completing a specific program with the billing capture we needed was done with ease. The ability to also utilize the programming and change as needed is another perk of using this service.

Pros

The ease of use, customer support, and ability to set up a platform to bill the way our company needed.

Cons

The only Con I would say is we are not using the program to its full potential. We need to engage our clients more proactively to share information in the patient portal but we have not used that portion of the program as of yet.

Review Source

Response from EHR YOUR WAY

April 13, 2026

Hi Kara - Thank you for the review and yes, you're not using our 8,000 features to the fullest. EYW is automation, automation and more automation like no other vendor in the market. Please submit a ticket to support and they will assist. Best, Jay

DL

Denise L.  
Clinical Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "EHR makes work life easier!"

December 8, 2025

5.0

I use EHR daily. As a manager, I am auditing client's charts for quality management reasons. I also utilize EHR to update assessments, treatment plans, facesheets, and uploading documents into the client's chart.

Pros

I can't say there is a single thing I like the most about EHR. I love the ease of navigating between charts, the set up for finding information is defined beautifully, and ability to contact EHR to modify to our company's needs is seamless and they are quick.

Cons

There is nothing I can say I don't like. I have used other EMRs with other employers and this one is reliable in comparison.

Review Source

Response from EHR YOUR WAY

December 10, 2025

Hi Denise - Thank you for the review and please check out the new releases which are coming daily on the login page. Have a wonderful rest of your week! Jay

MG

Michelle G.  
Therapist  
Mental Health Care  
Used the software for: 2+ years

### "Highly recommend EHR your way "

December 9, 2025

5.0

Overall, I would highly recommend EHR to any clinician who is looking for an easy, intuitive, cost-effective medical record platform that allows for comprehensive clinical documentation in a time-effective way.

Pros

I have used EHR your way to document psychology evaluations and psychotherapy progress notes for the past 4 years; the platform is exceptionally easy to use, allows for comprehensive clinical documentation in an easy-to-use interface and is free of any bugs or issues that I have encountered on other platforms. Customer service has been highly responsive to any questions.

Cons

There are many extra features that are not needed in day-to-day clinical practice that could likely be hidden for a more streamlined interface.

Review Source

Response from EHR YOUR WAY

December 10, 2025

Hi Michelle - Thank you for the review and please check out the new releases which are coming daily on the login page. EHRYourWay is configured by user so please submit a ticket and we'll hide anything you don't need. Have a wonderful rest of your week! Jay

JH

Jeffrey H.  
Staff Therapist  
Mental Health Care  
Used the software for: 2+ years

### "My Professional Life Made Easier with EFR Your Way."

December 29, 2025

5.0

It was quite easy for me, after a very helpful orientation session, to begin to navigate the software on my own. Given the daily use I made of it, the more familiar i became with it, the more facile i became at accessing all of its resources.

Pros

The ease of use has been crucial for me, especially as regards scheduling, accessing the portal for treatment progress notes, and the ability to easily identify and retrieve various forms and documents.

Cons

To date, I haven't experienced any features that I'm not satisfied with. I was initially apprehensive, as a newcomer to this type of software, that it would become a tiresome chore to have to so frequently access and use it. However, I was relieved to discover that I didn't feel that way about it.

Review Source

Response from EHR YOUR WAY

April 13, 2026

Hi Jeffrey - Thank you for the review. Best, Jay

DRG

Dr. Rhonda G.  
Psychologist, CEO, Owner  
Mental Health Care  
Used the software for: 2+ years

### "Easy to Use Program for Mental Health Clinicians"

December 29, 2025

5.0

I am a psychologist and use the program to write progress notes, consultations, utilize it for testing, and to edit my employees' charts. I also use it to send my notes for billing.

Pros

This program is so easy to use and helps me to communicate well with my employees, coworkers, and billing department efficiently and easily.

Cons

I have been using this program since 2019. The few times I have had issues (maybe 3 times in 7 years), it was something I just did not learn yet as I was in a new role and the customer service responded to my request to help immediately and clearly.

Review Source

Response from EHR YOUR WAY

April 13, 2026

Hello Dr. Rhonda - Thank you for the review. Best, Jay

Daniel E.  
LCSW  
Hospital & Health Care  
Used the software for: 1-2 years

### "EHR Your Way Performance Review Highly Recommended! "

January 5, 2026

5.0

Overall, it was a very good experience. Mostly helpful was the clinical terms set already set up for me in order to make an accurate analysis of the patient's health status. Plus, the administrative staff was also able to make their own adjustments to capture very important aspects of the patient's health for better outcomes.

Pros

When I first started using, I needed help and was assisted by an EHR your way rep who responded very quickly.

Cons

The structuring of the software seemed a little complicated. However, after just a couple of weeks, I became used to how to implement and it became much easier. Also, the admin support for the practice was also very helpful.

Review Source

Response from EHR YOUR WAY

April 13, 2026

Thank you for the review, Daniel! Best, Jay

VR

Verified Reviewer  
CEO  
Mental Health Care  
Used the software for: 2+ years

### "Great Fit for Nonprofits. Customizable and Reliable"

September 18, 2025

5.0

My overall experience with EHR Your Way has been very positive. The platform continues to improve, and I would definitely recommend it to others.

Pros

I appreciate the nonprofit-friendly pricing, the ability to customize reports to fit our needs, and the responsive support team

Cons

The consistency in addressing issues directly through the system can be a bit spotty, and at times the program is less intuitive than I would like. That said, these areas have shown remarkable improvement over the past few years.

Review Source

Response from EHR YOUR WAY

September 22, 2025

Hello There - Thank you for the review. Please note that we have released a new user interface which is quicker and more intuitive. Here's a video of what it looks like: https://vimeo.com/1115495348 Kindly email: Jay@ehrYOURway.com so we can have our team demo it for your practice. Thanks! Jay

BH

Brittany H.  
Mental Health Therapist  
Mental Health Care  
Used the software for: 2+ years

### "Reliable, Easy-to-Use EHR with Great Support"

October 27, 2025

5.0

Pros

EHR Your Way is very easy to use, and customer support is always quick and helpful when any issues come up. I like that new features such as the client autopay option have been added over time. The patient portal is user-friendly and reliable, and creating notes is straightforward. Provider login is simple but still secure, which makes daily workflow smooth.

Cons

There isn’t much I dislike, but I’d love an automatic save feature for notes to prevent data loss if a page refreshes or closes unexpectedly. A dark mode option would also be great to reduce eye strain during long documentation sessions.

Review Source

Response from EHR YOUR WAY

December 3, 2025

Hi Brittany, Thank you for the review and please check out the new features added which may be useful. This can be viewed when logging in. Thanks! Jay

VB

Virginia B.  
Certified Recovery Specialist  
Mental Health Care  
Used the software for: 1-2 years

### "Great for easy documentation!"

December 20, 2025

5.0

Overall, I found it fairly easy to navigate. It's self explanatory if you just learn the menus. I would recommend.

Pros

Many drop down menus to better organize each section. Also, you can easily view the "saved as draft" section to quickly check if you signed off on all noted. I like the recent update section on the login screen.

Cons

If you forget to save as draft before changing screens, you might lose your work. Just get in the habit of saving as draft.

Review Source

AC

Alycia C.  
Business Manager  
Mental Health Care  
Used the software for: 1-2 years

### "Very happy with our transition to this system - highly recommend."

December 29, 2025

5.0

Very happy with the functionality of the system and ease of use. It is a very user-friendly system and pulls data into a way to understand it easily.

Pros

Customer support is quick and efficient. They are always taking requests back for production and helping improve our system.

Cons

I would say my only CON was not being aware when changes were coming, but with their newest update, we get notifications at login when new things are coming, which has been very helpful for my staff members.

Switched from

[ClinicTracker](https://www.capterra.com/p/130373/ClinicTracker-Connect/)

Was looking for a more up to date system

Review Source

Response from EHR YOUR WAY

April 13, 2026

Hi Alycia - Thank you for the review. Best, Jay

JG

Josh G.  
Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "good no fuss software"

December 24, 2025

5.0

It's been pretty positive overall. It gets the job done with no fuss which I'm fine with at this point.

Pros

The customer support is very helpful when I run into challenges. It's a good value for the money utilized.

Cons

The patient portal could look more aesthetically pleasing for my years m tastes or more customizable

Review Source

Response from EHR YOUR WAY

April 13, 2026

Hi Josh - Thank you for the review. Please submit a ticket to support as you may be using the old version of our portal. Best, Jay

HB

Howard B.  
Licensed Clinical Psychologist  
Mental Health Care  
Used the software for: 2+ years

### "The best EHR I’ve used in 10+ years of using numerous EHRs!"

December 20, 2025

5.0

The EHR is easy to use for a senior level clinician who didn’t grow up with internet! I’m able to focus on writing a good clinical note without technology making things more difficult.

Pros

It’s easy to use and navigating between screens and functions is intuitive. The fonts and characters are clear, great for doing alot of notes.

Cons

Nothing really. It’s by far one of the best EHRS I’ve used in the past 10+ years. I’ve had to use some poor ones in my career but this one is very user friendly.

Review Source

MJ

Mary J.  
Owner founder  
Medical Devices  
Used the software for: 2+ years

### "EHR your way highly recommend "

December 23, 2025

5.0

The team is very informative and willing to do anything posible to satisfy the customers request. Highly recommend

Pros

The flexibility of having a system that they made happen even though my request was not the norm. It made my business run much more streamlined and we have been a customer since 2017.

Cons

Sometimes updates happened and we were not aware but support was extremely helpful in answering and update questions. Not a big deal really

Review Source

Response from EHR YOUR WAY

April 13, 2026

Hi Mary - Thank you for the review and yes, we're constantly doing updates which are shown when you first login. Best, Jay

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