# Page 3 | EHRYourWay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is EHRYourWay the right Mental Health EHR solution for you? Explore 528 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews --- EHRYourWay 4.9 (528) [View alternatives](https://www.capterra.com/p/118789/EHR-YOUR-WAY/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 17th, 2026 # Page 3 - Reviews of EHRYourWay ## Showing most helpful reviews Showing 51-75 of 528 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ET Emma T. Addictions Counselor Mental Health Care Used the software for: 2+ years ### "EHR makes my job much easier" October 27, 2025 4.0 Overall, I have had great experience using EHR. When I started my job 3 years ago and began using EHR it only took me a few days to learn how to use it and I have had minimal issues since. Pros I like that EHR is very user friendly, even for individuals like myself who are not computer savvy. The way it is set up makes its features easily accessable and self explanatory with minimal training needed. Cons EHR can sometimes be glitchy, and I also think it is capable of doing more than it does for us currently. Review Source Response from EHR YOUR WAY December 3, 2025 Hi Emma - Thank you for the review. Please note we do have 8,000+ features that can be turned on/off with a toggle button. All new features are viewable when logging in so please contact support or your IT person to have a demo, and we can deploy them at no cost. Best, Jay CB Cecelia B. CPSS Team Supervisor, Quality Assurance Manager Mental Health Care Used the software for: 6-12 months ### "So Far, So good! " September 11, 2025 5.0 Great company! They are very available to our agency for any help with their platform. The support staff are smart and happy to explain things. The EHR itself is very customizable and you can have a lot of say in how the EHR works for your agency. Pros We have enjoyed working with EHR. Everything is very customizable and the support team is always helpful. They are quick to resolve any issues, answer questions, etc. We have enjoyed being able to make this system work for our agency; it has really made our paperwork seamless, and integration was pretty simple. Cons Sometimes the language barriers between our staff and the EHR support team can be challenging. We have had to find some workarounds, like meeting with multiple different support workers to communicate our needs clearly. Switched from [SimplyCast](https://www.capterra.com/p/111290/SimplyCast/) ( Simply Clinical) not simply cast .We were being met with a lot of resistance when attempting to make changes to the EHR program that would make things easier and more timely for our agency. Review Source VR Verified Reviewer Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Absolutely loving EHR Your Way!" December 22, 2025 5.0 My experience has been smooth and user-friendly! Getting started was a challenge in learning a new system but that is now behind us. Pros EHR Your Way is a very powerful tool that has helped us become so much more efficient! We're able to process information at a much higher rate, now! Cons There was a slight learning curve with each of our employees when we first started but things are rolling now! Review Source Response from EHR YOUR WAY April 13, 2026 Thank you for the review! Jay AS Asif S. IT Health, Wellness and Fitness Used the software for: 2+ years ### "EHRYourway- value for money EHR" January 3, 2026 5.0 Overall experience is OK. Recommended, value for money. Very good customer support. Specially for small practice very good EHR. Pros Very easy to use, most user friendly, very good customer support. Custom forms and modifications very easy. Cons lacks of AI tools. Could be better. Some times down time accident .That can be made better. Billing -posting could be improved. Review Source Response from EHR YOUR WAY April 13, 2026 Hi Asif - Thank you for the review. Please submit a ticket to support as it appears you're not taking advantage of all our new AI features and update billing module which is best of breed. Thanks! Jay VR Verified Reviewer CEO Mental Health Care Used the software for: 2+ years ### "Great Fit for Nonprofits. Customizable and Reliable" September 18, 2025 5.0 My overall experience with EHR Your Way has been very positive. The platform continues to improve, and I would definitely recommend it to others. Pros I appreciate the nonprofit-friendly pricing, the ability to customize reports to fit our needs, and the responsive support team Cons The consistency in addressing issues directly through the system can be a bit spotty, and at times the program is less intuitive than I would like. That said, these areas have shown remarkable improvement over the past few years. Review Source Response from EHR YOUR WAY September 22, 2025 Hello There - Thank you for the review. Please note that we have released a new user interface which is quicker and more intuitive. Here's a video of what it looks like: https://vimeo.com/1115495348 Kindly email: Jay@ehrYOURway.com so we can have our team demo it for your practice. Thanks! Jay BH Brittany H. Mental Health Therapist Mental Health Care Used the software for: 2+ years ### "Reliable, Easy-to-Use EHR with Great Support" October 27, 2025 5.0 Pros EHR Your Way is very easy to use, and customer support is always quick and helpful when any issues come up. I like that new features such as the client autopay option have been added over time. The patient portal is user-friendly and reliable, and creating notes is straightforward. Provider login is simple but still secure, which makes daily workflow smooth. Cons There isn’t much I dislike, but I’d love an automatic save feature for notes to prevent data loss if a page refreshes or closes unexpectedly. A dark mode option would also be great to reduce eye strain during long documentation sessions. Review Source Response from EHR YOUR WAY December 3, 2025 Hi Brittany, Thank you for the review and please check out the new features added which may be useful. This can be viewed when logging in. Thanks! Jay KJ Kathy J. CFO Mental Health Care Used the software for: 2+ years ### "Finance office" January 14, 2026 5.0 enjoyable, Have been using it for several years now and we plan to keep using it. Customer service is good. Pros flexibility to work from anywhere, since it is web based. I also like that you do not have to have special software to run it Cons the frequent changes, it is more a me thing as I get used to any website how it works then takes me time to adjust to the new format Review Source Response from EHR YOUR WAY April 13, 2026 Hi Kathy - Thank you for the review. We have 100 programmers and are constantly making changes to improve the experience. Please check the updates when you login. Best, Jay AJ Ashlyn J. Mental Health Therapist Mental Health Care Used the software for: 2+ years ### "Customizable and User Friendly System " August 6, 2025 5.0 I have been working in the system for over 2 years and have learned the functions fairly well. When I needed to contact support in a previous role I held, they were always quick to help and set up meetings with us. Pros I like that EHR Your Way worked with our company to import many different questionnaires that we use with clients on a weekly basis. The customizable features are very helpful. Cons Sometimes there are glitches with some of our forms where it makes it difficult to proceed with documentation, but EHR Your Way has helped us when we've needed it to make corrections. Switched from [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) We needed more customization for the clientele that we work with. Review Source Response from EHR YOUR WAY August 7, 2025 Hi Ashlyn - Thank you for the review, and have a wonderful rest of your day! Jay AH Angel H. Therapist Mental Health Care Used the software for: 1-2 years ### "EHR Solution " December 30, 2025 5.0 Overall, EHR your way has allowed for integration of all parts of the clinical process (billing, scheduling, notes, patient portal) in a user friendly way and improving focus on the patient care. Pros User friendly design, making clinical documentation and scheduling as well as improvement with compliance for billing/insurance purposes. There is strong customer support and the patient portal is accessible for patients who struggle with technology. Cons Takes some time to learn the program and how to use the various components which can slow progress at first, customer support and technical support are great at working out any issues that need to be addressed quickly when first starting. Review Source Response from EHR YOUR WAY April 13, 2026 Hi Angel - Thank you for the review. Best, Jay JK Jacob K. Therapist Mental Health Care Used the software for: 2+ years ### "EHR experience " January 8, 2026 5.0 A solid, practical EHR that prioritizes simplicity and flexibility. Best suited for clinicians who want control without overcomplication. Pros Easy to use and customizable to fit a therapist’s workflow. Straightforward documentation without unnecessary complexity. Cons Occasional bugs and limited advanced features compared to larger platforms. The interface could feel more modern and streamlined. Review Source Response from EHR YOUR WAY April 13, 2026 Hello Jacob - Please submit a ticket to support to discuss what feature's you need. We have 8,000 of them so they likely aren't enabled. They will also review the user interface to enable a more modern look and feel. Best, Jay JR Jamie R. Therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Wonderful EHR from an experienced clinician" January 8, 2026 5.0 Overall, I've had a very positive experience with EHR Your Way. In the past I have strongly disliked the EHR experience, and it has led to a negative satisfaction with the company overall. This has only improved my experience with my agency. Pros I have been a therapist for over ten years, and have been frustrated with most of the EHR's I've used throughout the years. EHR Your Way has been so easy to learn and to use- I needed almost no help learning to use it. Things seem to be very intuitive, and it is very reliable. Everything makes sense, and it makes it very efficient to do paperwork. Cons I can't really think of cons. It could be nice to embed a GAD-7 or PHQ-9 directly into the treatment plan or progress note. Switched from [CAM](https://www.capterra.com/p/100529/CAM/) I switched agencies as I did not like the usability of these EHR's. Review Source Response from EHR YOUR WAY April 13, 2026 Hi Jamie - Thank you for the review and we can: " It could be nice to embed a GAD-7 or PHQ-9 directly into the treatment plan or progress note." Please submit a ticket to support and they will assist. Best, Jay BM Brianna M. Therapist Mental Health Care Used the software for: 1-2 years ### "Very good EHR" September 18, 2025 5.0 This platform is easy to use and makes my job writing notes and assessments so quick and hassle free. Pros I really appreciate the ease of use. Everything I need is easy to find. My favorite part is the auto population abilities. Intake forms auto populating onto the assessments and progress notes makes writing progress notes and assessments so easy and saves me so much time. Cons I don't have any complaints, but it would be nice if the website had options to do secure, telehealth video calls. Review Source Response from EHR YOUR WAY September 23, 2025 Hi Brianna - Thank you for the review. Please note that we do have Teams, Zoom and Meet as options for telehealth. Kindly contact your sys admin to have this enabled, and I'll have our support reach out as well. Have a great day! Jay ACS ANA CATHERINE S. MEDICAL ASSISTANT Hospital & Health Care Used the software for: 2+ years ### "EHR YOUR WAY- FRIENDLY PORTAL" December 8, 2025 5.0 EHR your way was a very friendly portal. It can be navigate independently and self thought in just a quick span of day Pros FRIENDLY PATIENT ANF EMPLOYEE PORTAL - EASY ACCESS- EASY TABS TO NAVIGATE - CUSTOMER SUPPORT IS VERY ACCESIBLE Cons I WISH THERE WILL BE A SIMPLIFY FORMAT FOR AHA'S AND CLINICAL NOTES. IT IS VERY VITAL TO HAVE A TEMPLATE THAT IS VERY STRAIGHT FORWARD Review Source Response from EHR YOUR WAY December 11, 2025 Hello Ana - Thank you for the review. We can customize the forms any way you want them so please contact your system admin to arrange such. Best, Jay OF Ohna F. Therapist Mental Health Care Used the software for: 1-2 years ### "Highly Recommend!" December 22, 2025 5.0 Ive experienced very little issues with using EHR yourway and there was little to no learning curve to using the system. They even have an app that has come in handy on a few occasions. Pros The user interface is very simple and easy to navigate while also offering the company plenty of options to customize the platform to suit their needs. Cons It would be great if the platform has a function to notify you of upcoming due dates instead of having to manually go through my caseload to keep track of things. Review Source Response from EHR YOUR WAY April 13, 2026 Hi Ohna - Thank you for the review. Please submit a ticket to support to have the notifications enabled that you're doing manually. Best, Jay PH Phillip H. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Great Customizable support" September 5, 2025 5.0 OVerall EHR Yourway had amazing customer service and were really customizable! It was amazing what they did for us. Pros Value for the money, ease of use, not many bugs or issues, the patient portal kept getting better and the management system was easy to use Cons struggle with simplicity, documents were difficult at times, sometimes we struggleed with figuring out how to load and get documents Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) needed more complexity and the ability to do multiple types of programs at once Review Source Response from EHR YOUR WAY September 8, 2025 Hello Phillp, Thank you for the review. I will have our support team reach out to discuss your feedback on simplicity and explore how we can best address it. Have a great day! Jay JG Josh G. Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "good no fuss software" December 24, 2025 5.0 It's been pretty positive overall. It gets the job done with no fuss which I'm fine with at this point. Pros The customer support is very helpful when I run into challenges. It's a good value for the money utilized. Cons The patient portal could look more aesthetically pleasing for my years m tastes or more customizable Review Source Response from EHR YOUR WAY April 13, 2026 Hi Josh - Thank you for the review. Please submit a ticket to support as you may be using the old version of our portal. Best, Jay WH Walter H. Behavioral Technician Hospital & Health Care Used the software for: 1-2 years ### "Grrreat! Thank you for the experience." December 28, 2025 5.0 EHR is great. I would definitely recommend. Very simple and extremely confident system. I would like to interact with the system in the school district I work for. Pros The initial set up was user friendly. I had never used a ehr or emr system prior to using EHR. I was able to understand an begin recording relatively quickly. Cons I didn’t like that I could only use certain devices at my office to log in and complete my records. Being able to use any device would be helpful when we had multiple employees trying to record. Review Source Response from EHR YOUR WAY April 13, 2026 Hi Walter - Thank you for the review. The access issue you described is set by your sys admin so please contact them to discuss. Best, Jay MD Makayla D. Private Therapy Practice Owner-HAM Affiliate Mental Health Care Used the software for: 1-2 years ### "Seamless documentation at a reasonable price" December 29, 2025 5.0 Overall, we have been happy with the implementation of EHRYourWay into our private practice. Documentation and communication has been quite seamless, and no discrepancies have been noted since switching to this system. Pros We've found that EHRYourWay is easy, offers seamless documentation, and provides great reminders and internal communication features Cons If we had to choose one thing that we like least, the system itself sometimes appears a bit "dated" aesthetically speaking. Not a major concern nor deterring factor. Review Source Response from EHR YOUR WAY April 13, 2026 Hi Makalya - Thank you for the review and we are addressing the ascetic's issue. Have a great day! VT Vanessa T. Medical Assistant Medical Practice Used the software for: 2+ years ### "EHR Your way" December 18, 2025 5.0 In overall I had had an amazing experience with the program, I can easily access our patients consult notes and other medical records. Pros EHR your way has an easy access to manage around patient portals, and when there is any issues with the system we can easily contact them for support. Cons There is no cons at the moment for EHR Your Way, the program has been getting updates that has made it much better. Review Source HB Howard B. Licensed Clinical Psychologist Mental Health Care Used the software for: 2+ years ### "The best EHR I’ve used in 10+ years of using numerous EHRs!" December 20, 2025 5.0 The EHR is easy to use for a senior level clinician who didn’t grow up with internet! I’m able to focus on writing a good clinical note without technology making things more difficult. Pros It’s easy to use and navigating between screens and functions is intuitive. The fonts and characters are clear, great for doing alot of notes. Cons Nothing really. It’s by far one of the best EHRS I’ve used in the past 10+ years. I’ve had to use some poor ones in my career but this one is very user friendly. Review Source GK Gabrielle K. Clinician I Mental Health Care Used the software for: 1-2 years ### "Simple and easy" January 7, 2026 5.0 Simple interface that is easy to use. Easily able to modify certain things. Makes sure things are completed well. Pros Easy to use to schedule and reschedule clients. Constant changes to make things easier. Good customer support. Cons There are some constant changes that are a little bit difficult to adjust to at first. Some things can be streamlined. Review Source Response from EHR YOUR WAY April 13, 2026 Hi Gabrielle - Thank you for the review. Please submit a ticket to support to discuss streamlining your process as most features are EHRYourWay! Best, Jay BN Belle N. Admissions Specialist Hospital & Health Care Used the software for: 1-2 years ### "Excellent Platform" December 18, 2025 5.0 Overall, I very much enjoy using EHR YOUR WAY. It makes my job a lot easier and is the main platform I use. Pros EHR YOUR WAY is an efficient and effective way to keep track of clients details while also easily communicating with colleagues. There are many useful tools that are laid out so simply and uncomplicated to navigate. I have never experienced any issues using EHR. However, if I ever had questions, customer support is quick to help! Cons There is no issues that come to mind when I utilize EHR YOUR WAY. It is very simple and easy to use. Review Source DTS Dr. Ted S. Psychologist Mental Health Care Used the software for: 1-2 years ### "Likes/dislikes of EHR Your Way." September 23, 2025 4.0 I am very satisfied with EHR Your Way. My company has used it for several years and is also generally satisfied with it. Pros I appreciate the customer support and security of my information. My input information is easily and quickly processed. Cons Their are frequent changes in login requirements/codes. Also, my inputted information is not saved instantly but only when I press "Save". If there is a a loss of electricity or brown-out, I lose any unsaved info. Review Source Response from EHR YOUR WAY September 24, 2025 Hello Dr. Ted - Thank you for the review. Please note that your sys admin configures the mandatory password changes at some duration. Additionally, notes are auto-saved every 5 seconds. If you need any assistance with retrieving these, please submit a trouble-ticket, and they will guide you. Have a great day! Jay SC Sandra C. Therapist Mental Health Care Used the software for: 6-12 months ### "Excellent system for therapists" December 23, 2025 5.0 I have found my experience to be very positive. As a therapist, it is essential that my records remain secure. I feel confident using EHR YOUR WAY because it prioritizes HIPAA compliance and offers important security measures such as data encryption. Pros EHR YOUR WAY is excellent and very easy to use. As someone new to using this system for my private practice, I've found it to be seamless. I have quick access to my clients' information, progress notes, and treatment plans. Cons I have had no issues with EHR YOUR WAY. Unlike other software programs I have used in the past, this product has been consistently reliable. Review Source Response from EHR YOUR WAY April 13, 2026 Hi Sandra - Thank you for the review. Best, Jay DE David E. therapist Mental Health Care Used the software for: 1-2 years ### "Reviews of system " December 22, 2025 5.0 Manageable and handy to use. I Use the software daily for client. Simple style, simple cpt codes & diagnosis. Pros Simple, easy Software to use. No delay in logging in or handling work in a simple streamline way!!!! Cons Only allowed to open 3 charts at a time. A user should be able to have more charts open. Remove that feature Review Source Response from EHR YOUR WAY April 13, 2026 Hi David - Thank you for the review. Please open up as many tabs or browser instances you need which will give you unlimited logins. Best, Jay Similar Products Featured ## Related categories [Patient Case Management](https://www.capterra.com/patient-case-management-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Mental Health EHR](https://www.capterra.com/mental-health-ehr-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.