# Page 3 | EHRYourWay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is EHRYourWay the right Mental Health EHR solution for you? Explore 528 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews --- EHRYourWay 4.9 (528) [View alternatives](https://www.capterra.com/p/118789/EHR-YOUR-WAY/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 17th, 2026 # Page 3 - Reviews of EHRYourWay ## Showing most helpful reviews Showing 51-75 of 528 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LB Liam B. Clinical Social Worker Mental Health Care Used the software for: 2+ years ### "Efficient EHR System" December 6, 2025 5.0 My overall experience with EHR YOUR WAY has been very positive. Compared to most other EHR programs I’ve used, this one stands out for being intuitive, customizable, and efficient. Pros What I liked most about EHR YOUR WAY is how intuitive and customizable the system is. It allows providers to document quickly without sacrificing accuracy or thoroughness. Cons Although the platform is overall user-friendly and well-designed, there are moments when certain features don’t respond smoothly or pages take longer than expected to load. Review Source Response from EHR YOUR WAY December 10, 2025 Hi Liam - Thank you for the review and please check out the new releases which are coming daily on the login page. If the loading of pages persists, please check your internet and clear the browser cache. If that doesn't resolve the problem, please submit a ticket for our team to take a look at. Have a wonderful rest of your week! Jay KF Kim F. Virtual Therapist and Supervisor Mental Health Care Used the software for: 1-2 years ### "Ease of use is key!" December 22, 2025 5.0 I have enjoyed the ease of using the software and thankful for good responses when I need customer support. Pros The process is easy to learn with reptation. The patient portal is easy for clients to utilize. Customer support is good. Cons Not a lot to dislike. Zoom has issues with sending reminder links at times, not often, which is not reflective of EHRYW. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) The company was growing, and we needed a better process and better treatment planning. Review Source Response from EHR YOUR WAY April 13, 2026 Hi Kim - Thank you for the review. Best, Jay CB Cecelia B. CPSS Team Supervisor, Quality Assurance Manager Mental Health Care Used the software for: 6-12 months ### "So Far, So good! " September 11, 2025 5.0 Great company! They are very available to our agency for any help with their platform. The support staff are smart and happy to explain things. The EHR itself is very customizable and you can have a lot of say in how the EHR works for your agency. Pros We have enjoyed working with EHR. Everything is very customizable and the support team is always helpful. They are quick to resolve any issues, answer questions, etc. We have enjoyed being able to make this system work for our agency; it has really made our paperwork seamless, and integration was pretty simple. Cons Sometimes the language barriers between our staff and the EHR support team can be challenging. We have had to find some workarounds, like meeting with multiple different support workers to communicate our needs clearly. Switched from [SimplyCast](https://www.capterra.com/p/111290/SimplyCast/) ( Simply Clinical) not simply cast .We were being met with a lot of resistance when attempting to make changes to the EHR program that would make things easier and more timely for our agency. Review Source Daniel E. LCSW Hospital & Health Care Used the software for: 1-2 years ### "EHR Your Way Performance Review Highly Recommended! " January 5, 2026 5.0 Overall, it was a very good experience. Mostly helpful was the clinical terms set already set up for me in order to make an accurate analysis of the patient's health status. Plus, the administrative staff was also able to make their own adjustments to capture very important aspects of the patient's health for better outcomes. Pros When I first started using, I needed help and was assisted by an EHR your way rep who responded very quickly. Cons The structuring of the software seemed a little complicated. However, after just a couple of weeks, I became used to how to implement and it became much easier. Also, the admin support for the practice was also very helpful. Review Source Response from EHR YOUR WAY April 13, 2026 Thank you for the review, Daniel! Best, Jay VR Verified Reviewer Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Absolutely loving EHR Your Way!" December 22, 2025 5.0 My experience has been smooth and user-friendly! Getting started was a challenge in learning a new system but that is now behind us. Pros EHR Your Way is a very powerful tool that has helped us become so much more efficient! We're able to process information at a much higher rate, now! Cons There was a slight learning curve with each of our employees when we first started but things are rolling now! Review Source Response from EHR YOUR WAY April 13, 2026 Thank you for the review! Jay AS Asif S. IT Health, Wellness and Fitness Used the software for: 2+ years ### "EHRYourway- value for money EHR" January 3, 2026 5.0 Overall experience is OK. Recommended, value for money. Very good customer support. Specially for small practice very good EHR. Pros Very easy to use, most user friendly, very good customer support. Custom forms and modifications very easy. Cons lacks of AI tools. Could be better. Some times down time accident .That can be made better. Billing -posting could be improved. Review Source Response from EHR YOUR WAY April 13, 2026 Hi Asif - Thank you for the review. Please submit a ticket to support as it appears you're not taking advantage of all our new AI features and update billing module which is best of breed. Thanks! Jay VR Verified Reviewer CEO Mental Health Care Used the software for: 2+ years ### "Great Fit for Nonprofits. Customizable and Reliable" September 18, 2025 5.0 My overall experience with EHR Your Way has been very positive. The platform continues to improve, and I would definitely recommend it to others. Pros I appreciate the nonprofit-friendly pricing, the ability to customize reports to fit our needs, and the responsive support team Cons The consistency in addressing issues directly through the system can be a bit spotty, and at times the program is less intuitive than I would like. That said, these areas have shown remarkable improvement over the past few years. Review Source Response from EHR YOUR WAY September 22, 2025 Hello There - Thank you for the review. Please note that we have released a new user interface which is quicker and more intuitive. Here's a video of what it looks like: https://vimeo.com/1115495348 Kindly email: Jay@ehrYOURway.com so we can have our team demo it for your practice. Thanks! Jay AJ Ashlyn J. Mental Health Therapist Mental Health Care Used the software for: 2+ years ### "Customizable and User Friendly System " August 6, 2025 5.0 I have been working in the system for over 2 years and have learned the functions fairly well. When I needed to contact support in a previous role I held, they were always quick to help and set up meetings with us. Pros I like that EHR Your Way worked with our company to import many different questionnaires that we use with clients on a weekly basis. The customizable features are very helpful. Cons Sometimes there are glitches with some of our forms where it makes it difficult to proceed with documentation, but EHR Your Way has helped us when we've needed it to make corrections. Switched from [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) We needed more customization for the clientele that we work with. Review Source Response from EHR YOUR WAY August 7, 2025 Hi Ashlyn - Thank you for the review, and have a wonderful rest of your day! Jay SH Stacia H. LCSW Mental Health Care Used the software for: 1-2 years ### "No complaints here" December 29, 2025 5.0 Overall EHR your way has been very helpful and simple to use. I do not get overwhelmed by documentation and I am spending more time doing what I love to do. ( seeing my patients) In addition, on a few occasions when I encountered technical issues or glitches, the support staff was quick to respond. Pros As a clinician who has worked with other electronic health record systems or software in both hospital settings and private practices, I find EHR your way extremely user-friendly. I would consider myself "not very confident or computer savvy". This doesn't seem to be an issue when using EHR your way. Cons I could use spell check and /or "suggestions" or " appropriate clinical phrases" when documenting notes. Review Source Response from EHR YOUR WAY April 13, 2026 Hi Stacie - Thank you for the review. We have spell-check and clinical phrases. Please submit a ticket to have this enabled. Best, Jay AH Angel H. Therapist Mental Health Care Used the software for: 1-2 years ### "EHR Solution " December 30, 2025 5.0 Overall, EHR your way has allowed for integration of all parts of the clinical process (billing, scheduling, notes, patient portal) in a user friendly way and improving focus on the patient care. Pros User friendly design, making clinical documentation and scheduling as well as improvement with compliance for billing/insurance purposes. There is strong customer support and the patient portal is accessible for patients who struggle with technology. Cons Takes some time to learn the program and how to use the various components which can slow progress at first, customer support and technical support are great at working out any issues that need to be addressed quickly when first starting. Review Source Response from EHR YOUR WAY April 13, 2026 Hi Angel - Thank you for the review. Best, Jay JK Jacob K. Therapist Mental Health Care Used the software for: 2+ years ### "EHR experience " January 8, 2026 5.0 A solid, practical EHR that prioritizes simplicity and flexibility. Best suited for clinicians who want control without overcomplication. Pros Easy to use and customizable to fit a therapist’s workflow. Straightforward documentation without unnecessary complexity. Cons Occasional bugs and limited advanced features compared to larger platforms. The interface could feel more modern and streamlined. Review Source Response from EHR YOUR WAY April 13, 2026 Hello Jacob - Please submit a ticket to support to discuss what feature's you need. We have 8,000 of them so they likely aren't enabled. They will also review the user interface to enable a more modern look and feel. Best, Jay JR Jamie R. Therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Wonderful EHR from an experienced clinician" January 8, 2026 5.0 Overall, I've had a very positive experience with EHR Your Way. In the past I have strongly disliked the EHR experience, and it has led to a negative satisfaction with the company overall. This has only improved my experience with my agency. Pros I have been a therapist for over ten years, and have been frustrated with most of the EHR's I've used throughout the years. EHR Your Way has been so easy to learn and to use- I needed almost no help learning to use it. Things seem to be very intuitive, and it is very reliable. Everything makes sense, and it makes it very efficient to do paperwork. Cons I can't really think of cons. It could be nice to embed a GAD-7 or PHQ-9 directly into the treatment plan or progress note. Switched from [CAM](https://www.capterra.com/p/100529/CAM/) I switched agencies as I did not like the usability of these EHR's. Review Source Response from EHR YOUR WAY April 13, 2026 Hi Jamie - Thank you for the review and we can: " It could be nice to embed a GAD-7 or PHQ-9 directly into the treatment plan or progress note." Please submit a ticket to support and they will assist. Best, Jay BM Brianna M. Therapist Mental Health Care Used the software for: 1-2 years ### "Very good EHR" September 18, 2025 5.0 This platform is easy to use and makes my job writing notes and assessments so quick and hassle free. Pros I really appreciate the ease of use. Everything I need is easy to find. My favorite part is the auto population abilities. Intake forms auto populating onto the assessments and progress notes makes writing progress notes and assessments so easy and saves me so much time. Cons I don't have any complaints, but it would be nice if the website had options to do secure, telehealth video calls. Review Source Response from EHR YOUR WAY September 23, 2025 Hi Brianna - Thank you for the review. Please note that we do have Teams, Zoom and Meet as options for telehealth. Kindly contact your sys admin to have this enabled, and I'll have our support reach out as well. Have a great day! Jay VB Virginia B. Certified Recovery Specialist Mental Health Care Used the software for: 1-2 years ### "Great for easy documentation!" December 20, 2025 5.0 Overall, I found it fairly easy to navigate. It's self explanatory if you just learn the menus. I would recommend. Pros Many drop down menus to better organize each section. Also, you can easily view the "saved as draft" section to quickly check if you signed off on all noted. I like the recent update section on the login screen. Cons If you forget to save as draft before changing screens, you might lose your work. Just get in the habit of saving as draft. Review Source JG Josh G. Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "good no fuss software" December 24, 2025 5.0 It's been pretty positive overall. It gets the job done with no fuss which I'm fine with at this point. Pros The customer support is very helpful when I run into challenges. It's a good value for the money utilized. Cons The patient portal could look more aesthetically pleasing for my years m tastes or more customizable Review Source Response from EHR YOUR WAY April 13, 2026 Hi Josh - Thank you for the review. Please submit a ticket to support as you may be using the old version of our portal. Best, Jay AC Alycia C. Business Manager Mental Health Care Used the software for: 1-2 years ### "Very happy with our transition to this system - highly recommend." December 29, 2025 5.0 Very happy with the functionality of the system and ease of use. It is a very user-friendly system and pulls data into a way to understand it easily. Pros Customer support is quick and efficient. They are always taking requests back for production and helping improve our system. Cons I would say my only CON was not being aware when changes were coming, but with their newest update, we get notifications at login when new things are coming, which has been very helpful for my staff members. Switched from [ClinicTracker](https://www.capterra.com/p/130373/ClinicTracker-Connect/) Was looking for a more up to date system Review Source Response from EHR YOUR WAY April 13, 2026 Hi Alycia - Thank you for the review. Best, Jay ACS ANA CATHERINE S. MEDICAL ASSISTANT Hospital & Health Care Used the software for: 2+ years ### "EHR YOUR WAY- FRIENDLY PORTAL" December 8, 2025 5.0 EHR your way was a very friendly portal. It can be navigate independently and self thought in just a quick span of day Pros FRIENDLY PATIENT ANF EMPLOYEE PORTAL - EASY ACCESS- EASY TABS TO NAVIGATE - CUSTOMER SUPPORT IS VERY ACCESIBLE Cons I WISH THERE WILL BE A SIMPLIFY FORMAT FOR AHA'S AND CLINICAL NOTES. IT IS VERY VITAL TO HAVE A TEMPLATE THAT IS VERY STRAIGHT FORWARD Review Source Response from EHR YOUR WAY December 11, 2025 Hello Ana - Thank you for the review. We can customize the forms any way you want them so please contact your system admin to arrange such. Best, Jay AP Anthony P. Mental Health Specalist Mental Health Care Used the software for: 2+ years ### "Mental Health Rehabilitation Specialist " June 10, 2025 5.0 I love it and way better than most programs I have used in the past! welligent made me angry but since using this program I have not had any issues compared! Pros I like the organization and updates it is easy to use without needing to backtrack your progress and can easily be navigated Cons Log outs during refreshes when entering notes (11PM) other than that only complain i have is trouble reaching tech support when needed Switched from [Welligent, Part of the ContinuumCloud](https://www.capterra.com/p/233413/Welligent-EHR/) company upgrade and met requirements for managed care and HIPPA Review Source Response from EHR YOUR WAY June 17, 2025 Hi Anthony, Thank you for the review. Please email me regarding your issue with logging out after 11 PM. It's likely a setting your sys admin configured but I'll have our support team confirm. Jay@ehrYOURway.com Thanks! Jay VT Vanessa T. Medical Assistant Medical Practice Used the software for: 2+ years ### "EHR Your way" December 18, 2025 5.0 In overall I had had an amazing experience with the program, I can easily access our patients consult notes and other medical records. Pros EHR your way has an easy access to manage around patient portals, and when there is any issues with the system we can easily contact them for support. Cons There is no cons at the moment for EHR Your Way, the program has been getting updates that has made it much better. Review Source HB Howard B. Licensed Clinical Psychologist Mental Health Care Used the software for: 2+ years ### "The best EHR I’ve used in 10+ years of using numerous EHRs!" December 20, 2025 5.0 The EHR is easy to use for a senior level clinician who didn’t grow up with internet! I’m able to focus on writing a good clinical note without technology making things more difficult. Pros It’s easy to use and navigating between screens and functions is intuitive. The fonts and characters are clear, great for doing alot of notes. Cons Nothing really. It’s by far one of the best EHRS I’ve used in the past 10+ years. I’ve had to use some poor ones in my career but this one is very user friendly. Review Source MJ Mary J. Owner founder Medical Devices Used the software for: 2+ years ### "EHR your way highly recommend " December 23, 2025 5.0 The team is very informative and willing to do anything posible to satisfy the customers request. Highly recommend Pros The flexibility of having a system that they made happen even though my request was not the norm. It made my business run much more streamlined and we have been a customer since 2017. Cons Sometimes updates happened and we were not aware but support was extremely helpful in answering and update questions. Not a big deal really Review Source Response from EHR YOUR WAY April 13, 2026 Hi Mary - Thank you for the review and yes, we're constantly doing updates which are shown when you first login. Best, Jay BN Belle N. Admissions Specialist Hospital & Health Care Used the software for: 1-2 years ### "Excellent Platform" December 18, 2025 5.0 Overall, I very much enjoy using EHR YOUR WAY. It makes my job a lot easier and is the main platform I use. Pros EHR YOUR WAY is an efficient and effective way to keep track of clients details while also easily communicating with colleagues. There are many useful tools that are laid out so simply and uncomplicated to navigate. I have never experienced any issues using EHR. However, if I ever had questions, customer support is quick to help! Cons There is no issues that come to mind when I utilize EHR YOUR WAY. It is very simple and easy to use. Review Source GK Gabrielle K. Clinician I Mental Health Care Used the software for: 1-2 years ### "Simple and easy" January 7, 2026 5.0 Simple interface that is easy to use. Easily able to modify certain things. Makes sure things are completed well. Pros Easy to use to schedule and reschedule clients. Constant changes to make things easier. Good customer support. Cons There are some constant changes that are a little bit difficult to adjust to at first. Some things can be streamlined. Review Source Response from EHR YOUR WAY April 13, 2026 Hi Gabrielle - Thank you for the review. Please submit a ticket to support to discuss streamlining your process as most features are EHRYourWay! Best, Jay SC Sandra C. Therapist Mental Health Care Used the software for: 6-12 months ### "Excellent system for therapists" December 23, 2025 5.0 I have found my experience to be very positive. As a therapist, it is essential that my records remain secure. I feel confident using EHR YOUR WAY because it prioritizes HIPAA compliance and offers important security measures such as data encryption. Pros EHR YOUR WAY is excellent and very easy to use. As someone new to using this system for my private practice, I've found it to be seamless. I have quick access to my clients' information, progress notes, and treatment plans. Cons I have had no issues with EHR YOUR WAY. Unlike other software programs I have used in the past, this product has been consistently reliable. Review Source Response from EHR YOUR WAY April 13, 2026 Hi Sandra - Thank you for the review. Best, Jay SA Shawn A. Counselor Mental Health Care Used the software for: 6-12 months ### "Great for SUD documentation" September 22, 2025 5.0 Had an amazing experience, really enjoyed the ease of use, made it smooth to document. Made my everyday documenting easy and smooth Pros "EHR YOUR WAY is customizable, user-friendly, and makes documentation faster, smoother, and more accurate." Cons Nothing really found it to be a great EHR. I had no bad experience with this ehr system. cant find anything wrong Switched from [BestNotes](https://www.capterra.com/p/73807/BestNotes/) Less expensive, made it easy for the team to be able to document and share Review Source Response from EHR YOUR WAY September 23, 2025 Hello Shawn - Thank you for the review, and please let us know if you can think of any additional features that would lighten your day. We have 8,000 now, and are adding 3-5 per day. 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