# Lavu Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Lavu Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more. Source: https://www.capterra.com/p/118828/Lavu --- # Lavu Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Lavu ## What is Lavu? As featured in Gordon Ramsey's Kitchen Nightmares! STARTING AT $59/MO WITH FREE HARDWARE INCLUDED Purpose-built for restaurants by restaurant people, Lavu's easy-to-use, mobile POS and restaurant management platform is designed to fit any dining type, cuisine, and budget. Lavu streamlines operations and increases revenue while delighting customers. Offering in-house payment processing, online ordering, detailed reporting, loyalty programs, labor management, inventory management & more. ## What is Lavu used for? [Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[iPad POS](https://www.capterra.com/ipad-pos-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/) Top alternative Featured Overall rating Based on 258 user reviews Reviews sentiment Positive 81% Neutral 6% Negative 12% Pros & cons Responsive and helpful assistance Intuitive and simple interface Frequent technical disruptions Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Lavu?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.lavu.com/&name=Lavu) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Lavu 4.2 (258) VS. [4.2 (550)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price Contact vendor Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (258) Ease Of Use 4.2 (581) Value For Money 4.1 (232) Value For Money 3.8 (477) Customer Service 4.2 (251) Customer Service 3.7 (508) ## Lavu alternatives [3.8 (715)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (581)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [View all alternatives](https://www.capterra.com/p/118828/Lavu/alternatives/) ## Who uses Lavu? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Responsive and helpful assistance 75% positive reviews out of 114 Most reviewers report customer support is accessible, quick to respond, and effective in resolving issues, making troubleshooting and onboarding smoother. Anita D Owner, 11 - 50 employees. "Anytime I had a question or needed assistance, their team responded quickly, professionally, and with a genuine commitment to making sure I was fully supported." Frequent technical disruptions 68% negative reviews out of 66 Some reviewers indicate bugs and issues cause system crashes, connectivity problems, and device malfunctions, leading to operational interruptions and frustration during busy periods. Tara B Owner Operator, 11 - 50 employees. "Occassionally the app glitches and it creates mistakes on the server end that need to be untangled." Intuitive and simple interface 100% positive reviews out of 48 Most reviewers describe ease of use as a key benefit, highlighting straightforward navigation, quick setup, and a user-friendly layout that simplifies daily operations for both new and experienced users. Flexible order and menu options 87% positive reviews out of 23 Most reviewers find customization valuable, allowing detailed adjustments to orders, flexible menu management, and the ability to tailor the system to unique business needs. Robert V Vice President, 2 - 10 employees. "It has a nested system, which allows for exceptional capabilities to modify even the most complex orders." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Sales Reports 4.4 (98) 57.14% of 98 reviewers that rated this feature as important or highly important With this capability, you access detailed, customizable sales reports that are easy to generate and interpret. Reviewers appreciate the variety of report formats, remote access, and the ability to track sales trends and revenue across multiple locations. Payment Processing 4.4 (87) 60.92% of 87 reviewers that rated this feature as important or highly important Lavu offers quick, seamless payment processing with dual pricing options that help you save on credit card fees. Some reviewers find it easy to use, fast, and reliable, while others appreciate mobile payments and fast deposits. Users request offline payment support. For Restaurants 4.4 (70) 51.43% of 70 reviewers that rated this feature as important or highly important Serves restaurants Order Management 4.0 (70) 44.29% of 70 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Electronic Payments 4.3 (66) 53.03% of 66 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Order Entry 4.4 (48) 54.17% of 48 reviewers that rated this feature as important or highly important Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Lavu 76 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Pre-authorize credit cards to run the total charges that guests accumulate throughout their time at bars Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Track employees' arrival and departure timings for payroll purposes Manage, organize, and store contact information Accept and process credit card transactions Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Alter the layout and content of reports Import and export data to and from software applications Protect sensitive data for digital privacy Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Manage order deliveries until they are received by the customers Track products that are for sale at a reduced price or part of coupon promotions Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Electronically collect payments for goods or services Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Designed for bars, clubs, nightclubs, etc. Designed for food trucks Operate/access software on iPad Devices Serves restaurants For Retail Stores Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Allows users to view inventory and build a menu that's appropriate Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Access software remotely via mobile devices Clients can submit payments via mobile devices Manage and support multiple locations Ability of websites, web applications, or mobile applications to function without an active internet connection Tracks and processes online orders Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Automate order processes to improve operational efficiency in fulfillment, shipping, and more Allow customers to make a partial payment on an invoice and track remaining debt Integration with payment gateways to facilitate online transactions Lavu offers quick, seamless payment processing with dual pricing options that help you save on credit card fees. Some reviewers find it easy to use, fast, and reliable, while others appreciate mobile payments and fast deposits. Users request offline payment support. A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Track and manage the profit margin between the cost of a product and its selling price. Tool used to determine accurate pricing and product eligibility for borrowers Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Access work applications remotely, for when working away from the office and/or traveling Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process With this capability, you access detailed, customizable sales reports that are easy to generate and interpret. Reviewers appreciate the variety of report formats, remote access, and the ability to track sales trends and revenue across multiple locations. Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Check-in and out via a mobile device or kiosk Generate separate bills for various meals and combos within a complete order Distribute a bill into multiple payers according to the proportion suggested by the payers Gauge satisfaction and receive information for improvement and success Assign waitstaff and coordinate the table services Set up connections to third-party platforms to improve business processes Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Get Advice We can help you find the software with the features you need. Features 4.2 (248) 4.2 Based on 248 reviews ## Pricing Value for money 4.1 (232) ### Starting price Contact vendor for pricing Free trial not available [View all Pricing Plans](https://www.capterra.com/p/118828/Lavu/pricing/) Value for money 4.1 (232) 4.1 Based on 232 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[ Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[ OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[ DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[ GrubHub](https://www.capterra.com/p/210141/GrubHub/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (251) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (251) 4.2 Based on 251 reviews ## User reviews Overall rating 4.2 Based on 258 reviews Filter by rating 5(156) 4(54) 3(16) 2(6) 1(26) Mentioned topic Sorted by most recent DJ DuJuan J. Owner Restaurants ### "By far the worst" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 April 21, 2026 It was the worsts, stay away far away. The must improve on the customer service side. Plenty of room for improvement. Pros I can't say at this point, didn't get much partnership out of them. I was really looking forward to working with them. Didn't happen. Cons The customer service is the worst I ever experienced in my 30 years in the business. I had a install and printer problem and there was no one to help or assist. And to this day no one has reached out to check on me or the work that was to be done. Switched from [Skytab POS](https://www.capterra.com/p/265561/Skytab-POS/) service and processing deposits on time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR Rique R. Owner Food & Beverages ### "convenient " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2026 This product is truly excellent and highly convenient, offering incredible ease of use and practical functionality in day-to-day life. It exceeds expectations with its thoughtful design, user-friendly features, and reliable performance, making it an essential item for anyone seeking quality and convenience in a single package. Pros Access to a comprehensive platform that integrates payroll, banking, onboarding, and point-of-sale functionalities. Cons Support could be enhanced by providing faster response times, more knowledgeable staff, and expanded availability across multiple channels to ensure that customers receive timely and effective solutions to their issues. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reasons for choosing Lavu All options seemed very similar it came down to a few features that toast didn’t share Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM John M. Owner Restaurants ### "Do not use POSLAVU- IT'S A TERRIBLE COMPANY" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 6, 2026 Absolutely terrible. They renewed me for a year because they had my credit card on file and never asked my permission. I asked for a refund and they said I was bound to their contract. After paying for the year, they now want to charge me over $400 more for the use of the same software I've paid for. Terrible company, they should be ashamed of themselves, I am anxious to move on from them. Pros Initially I liked the layout. It appeared easy to use and simple enough to train people to use quickly. Cons Support is terrible- if you speak only English you will have a hard time understanding any of them- and their lack of knowledge about their own products is absolutely atrocious as are their communications. They have tried to over bill me multiple times when the contract renews and you spend hours trying to fight them on it. They added things I did not want and increase fees rapidly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BP Bianca P. Manager Food & Beverages ### "Lavu review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 10, 2026 Over all decent experience, a lot of good features. Has a few bugs and issues that need worked through Pros A lot of features are offered for a decent price point. I enjoyed the loyalty program and the options for setting up. Cons Hard to reach customer service sometimes. I’ve had a few issues with printers and tablets disconnecting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PE Patricia E. Manager- Owner Restaurants ### "Great Customer Experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2025 Great, I love the ease of the POS and how you can see clearly the reports without confusion from different reports connected to multiple affiliates! Very plain to understand and explain to my partners! Pros Customer Care and understanding to how I was feeling as a frustrated customer. \[sensitive content hidden\] went over and beyond to put a peace within my heart as I struggled somewhat with trusting a new POS system. Cons My Onboarding Coordinator \[sensitive content hidden\]! Definitely made me feel like I hade a big brother looking out for me! He checked in one m9st nights to make sure all was well and to see if I had any other concerns. I really appreciated his empathy and professionalism. Very patient and polite! Whatever was a concern to me whether big or small, \[sensitive content hidden\] made my business a priority and handled it till I was satisfied! Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Confused Financulial Reports and Expensive minthly billing!1 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Scott B. Business Broker Real Estate ### "Business broker" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2025 Support answers quickly and works diligently to fix issues. The transition from other POS is good too with making sure your menu is done right. Pros Ease of use when using the POS...it is intuitive and has the features to make a restaurant run effectively Cons Could use a few addl marketing tools. Support takes a bit longer in the later evening, but they do respond. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Anita D. Owner Food & Beverages ### "Lavu... The best POS I ever used. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2025 My overall experience with Lavu has been nothing short of excellent. From the very beginning, the system has been user-friendly, reliable, and tailored to fit my business needs. What truly sets Lavu apart, though, is their exceptional customer service. Anytime I had a question or needed assistance, their team responded quickly, professionally, and with a genuine commitment to making sure I was fully supported. Pros The system itself is easy to use, and I can't say enough about the customer support! The back office reports are easy to read. Cons As far as I know there is no option for early pay out, so I would like to see that available, but other than that I have no complaints. Switched from [Clover](https://www.capterra.com/p/226864/Clover/) Clover customer service is the worse. I would spend hours being switched from department to department with Clover. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RD Robert D. Vice President Restaurants ### "Lave, Best POS System for hospitality/restaurants" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2025 From the search for a new POS through activation, the only rating I would give Lavu and its staff is 5 stars. Pros Lavu is a POS system that is easy to use, has friendly staff that is eager to give help to achieve a great experience. It has a nested system, which allows for exceptional capabilities to modify even the most complex orders. It is only limited to the extremes of your imagination. Support videos make understanding and using Lavu easy from the start. Recommendations by sensitive content hidden\] about Lavu's abilities in hospitalty/restaurant settings, as well as use in his own restaurants, makes Lavu's POS system a product that you confidently want to bring to the table when choosing a new POS system. We were able to have the system live within one week. The support staff called several times to make sure that there were no glitches in our setup process. This is the best experience we have had from the search for a new system, right up to its full utilization. We have received exponentially better service and capabilities for less money than any other POS that we have looked at, or have used previously. We would highly recommend that you look at Lavu for you own POS system. Red Hawk Brewing LTD Cons Haven't found anything we were not happy with. If we were to have any regrets about Lavu, it would be that we hadn't found their product years ago. Lavu has been the complete opposite of the bad experiences we had with other POS systems Switched from [Clover](https://www.capterra.com/p/226864/Clover/) Poor customer service, problems with receiving payments from daily sales, dropping features and then rolling those features into a "new product" (which was the same product features that we had subscribed to), non fulfillment of online orders (i.e. eGift Cards), and more bad experiences. Alternatives considered [NCR Voyix](https://www.capterra.com/p/7227/NCR-Counterpoint/) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reasons for choosing Lavu One product never sent a proposal after talking with them. The other cancelled a next in person meeting and gave an impression that they really didn't want to give any support Post Sale. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ER Earl R. Owner Accounting ### "Disappointed customer" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 18, 2025 To be 110% honest with you I dislike the system completely your customer service your software and your support team Pros The system does not do what you said it's going to do it doesn't batch out at the end of the day the whole amount of money you have to go in and put zeros in for the tips to get your whole batch out and that was not explained to us when we got this system Cons The customer service stinks they don't get back in contact with you in a timely fashion and every time you call they try to avoid your calls Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Saw a tik toc it was told that it was the best system out here, lies Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jeni M. Owner Restaurants ### "Opening a new restaurant " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2025 The people are super helpful and easy to contact. The equipment is nice and everything you need to locate (payroll, employees, tax forms, menu items) are all on one screen. Pros Everything is on one screen & it's easy to find. Also, everyone was super helpful & easy to contact. Cons It's just a new system so takes time to get used too. That's no fault of Lavu though. A little training and practice should fix that! Switched from [Spot-On](https://www.capterra.com/p/10022670/Spot-On/) The handhelds took a long time to place a simple order. It also took a long time to get in touch with somebody for customer service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/118828/Lavu/reviews/) Popular comparisons [Restroworks vs Lavu](https://www.capterra.com/compare/118828-142877/Lavu-vs-Restroworks)[Toast POS vs Lavu](https://www.capterra.com/compare/118828-136301/Lavu-vs-Toast-POS)[SpotOn vs Lavu](https://www.capterra.com/compare/118828-197473/Lavu-vs-SpotOn-Restaurant)[Epos Now vs Lavu](https://www.capterra.com/compare/118828-152638/Lavu-vs-Epos-Now)[TouchBistro vs Lavu](https://www.capterra.com/compare/118828-140677/Lavu-vs-TouchBistro)[Clover vs Lavu](https://www.capterra.com/compare/118828-226864/Lavu-vs-Clover)[CAKE POS vs Lavu](https://www.capterra.com/compare/118828-143463/Lavu-vs-Cake-POS) [Loyverse POS vs Lavu](https://www.capterra.com/compare/118828-150632/Lavu-vs-Loyverse-POS)[MYR POS vs Lavu](https://www.capterra.com/compare/118828-174862/Lavu-vs-myr-pos)[Square Point of Sale vs Lavu](https://www.capterra.com/compare/118828-275802/Lavu-vs-Square-Point-of-Sale)[Lightspeed Restaurant vs Lavu](https://www.capterra.com/compare/118828-211849/Lavu-vs-Lightspeed-Resturant)[Skytab POS vs Lavu](https://www.capterra.com/compare/118828-265561/Lavu-vs-Skytab-POS)[Revel Systems vs Lavu](https://www.capterra.com/compare/118828-135040/Lavu-vs-Revel-iPad-POS)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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