--- title: "Lavu Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Lavu Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more." source_url: "https://www.capterra.com/p/118828/Lavu/" page_type: "product" language: "en" --- # Lavu Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Lavu ## What is Lavu? As featured in Gordon Ramsey's Kitchen Nightmares! STARTING AT $59/MO WITH FREE HARDWARE INCLUDED Purpose-built for restaurants by restaurant people, Lavu's easy-to-use, mobile POS and restaurant management platform is designed to fit any dining type, cuisine, and budget. Lavu streamlines operations and increases revenue while delighting customers. Offering in-house payment processing, online ordering, detailed reporting, loyalty programs, labor management, inventory management & more. ## What is Lavu used for? [Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[iPad POS](https://www.capterra.com/ipad-pos-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 259 user reviews Reviews sentiment Positive 81% Neutral 6% Negative 12% Pros & cons Intuitive and simple interface Flexible order and menu options Frequent technical disruptions ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Online Ordering / 2025 - Restaurant Management / 2025 - Restaurant POS / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Lavu?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.lavu.com/&name=Lavu) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Lavu 4.2 (259) VS. [4.1 (553)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price Contact vendor Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (259) Ease Of Use 4.2 (646) Value For Money 4.1 (233) Value For Money 3.8 (526) Customer Service 4.2 (252) Customer Service 3.7 (560) ## Lavu alternatives [3.8 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (646)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/) [4.2 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/118828/Lavu/alternatives/) ## FAQs about Lavu Overview ### What problems does Lavu solve? Lavu solves slow restaurant order entry, hard-to-train POS workflows, and rigid menus by giving staff an intuitive iPad system with customizable modifiers, visual item layouts, and table-side ordering. Restaurant owners, servers, bartenders, and managers benefit from faster checkout, fewer order mistakes, easier menu updates, and clearer sales, payroll, and inventory tracking. Answer based on 90 reviews Overview ### Which roles and teams benefit most from Lavu? Lavu is most used by restaurant owners, general managers, and operations leaders who need to run front-of-house and back-office workflows from one POS system. Executives use it to track sales and performance, while managers, servers, and bar teams rely on it for order taking, payments, and day-to-day service efficiency. Answer based on 257 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Lavu built for? Lavu is built primarily for small food service businesses, with 97% of reviewers from small businesses and 51% from restaurants. It serves full-service and quick-service restaurants, coffee shops, cafes, bars, breweries, bakeries, cafeterias, and food trucks, with another 31% of reviewers in food and beverages and 6% in hospitality. Answer based on 259 reviews Features and Usability ### What are the key features of Lavu? Lavu includes core restaurant POS features like iPad order entry, table and bar tab management, split checks, and credit card processing. Differentiators include online ordering, loyalty programs, employee time clock and management, plus back-office reporting and customizable menus that support quick-service, delivery, and multi-location operations. Answer based on 131 reviews Integrations ### How well does Lavu handle credit card processing? Lavu handles basic card payments and tab management, but credit card processing gets mixed feedback from restaurant operators. Many users like taking payments from the POS and opening tabs quickly, while others report billing disputes, hardware issues, offline limitations, and delays when card readers or payment services stop working. Answer based on 42 reviews Integrations ### Which third-party tools and platforms does Lavu integrate with? Lavu integrates with PayPal, MenuDrive, Digital Dining, Prysm, and credit card terminals mentioned by reviewers, plus more than 20 integrations overall. Official catalog connections also include DoorDash for Merchants, Uber Eats, OpenTable, QuickBooks Online, and Restaurant365, covering payments, online ordering, reservations, and accounting. Answer based on 29 reviews Getting Started and Support ### How easy is it to onboard and train a team on Lavu? Lavu is generally quick to onboard for front-of-house teams, with in-person training, live online sessions, documentation, and videos available. Reviewers say servers, new hires, and younger staff often learn it fast with little training. Admins and users handling setup, menus, or back-office tasks may need more time and practice. Answer based on 21 reviews Getting Started and Support ### What customer support options does Lavu offer, and how do users rate the experience? Lavu offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live reps, and chat. Many users describe support as friendly, knowledgeable, and quick to resolve issues, with helpful guides and follow-up. Others report long hold times, inconsistent troubleshooting, delayed responses, and communication problems during outages or complex setup. Answer based on 131 reviews Features and Usability ### How good is Lavu for tracking sales? Lavu gives restaurants clear day-to-day sales visibility, with reports that many owners and managers find easy to check. Small hospitality teams often like the sales history, employee tracking, and order data, but some businesses report glitches, setup confusion, or sales promises that do not fully match the reporting and operational experience. Answer based on 39 reviews ## Who uses Lavu? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and simple interface 100% positive reviews out of 48 Most reviewers describe ease of use as a major benefit, highlighting straightforward navigation and fast learning. Frequent technical disruptions 68% negative reviews out of 66 Most reviewers report bugs and issues, including connectivity problems, device failures, and recurring software glitches. Tara B. Owner Operator, 11 - 50 employees. "Occassionally the app glitches and it creates mistakes on the server end that need to be untangled." Flexible order and menu options 87% positive reviews out of 23 Most reviewers appreciate customization, noting the ability to tailor menus and features for unique needs. Robert D. Vice President, 2 - 10 employees. "It has a nested system, which allows for exceptional capabilities to modify even the most complex orders." ## Features AI summary Based on 1,948 Restaurant POS reviews Capterra reviewers point to these as the top features buyers look for in Restaurant POS software: - **Order Entry** (**51%** of reviewers rated this feature as critical) - **Sales Reports** (**47%**) - **Payment Processing** (**55%**) Lavu supports all three of the features reviewers rank highest: Order Entry, Sales Reports, and Payment Processing. Together, these capabilities help restaurants take orders accurately, track performance through reporting, and handle transactions efficiently, giving teams the tools to manage daily service and make better business decisions. Order Entry 4.4 (48) 54.17% of 48 reviewers that rated this feature as important or highly important Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Sales Reports 4.4 (99) 57.58% of 99 reviewers that rated this feature as important or highly important Lavu offers detailed, customizable sales reports that help you track performance by day, week, or month. Users think the reports are easy to access, understand, and print, and value the ability to monitor sales remotely and manage multiple stores efficiently. Payment Processing 4.4 (88) 61.36% of 88 reviewers that rated this feature as important or highly important With this capability, you can process payments quickly and easily, including dual pricing and mobile payments. Reviewers appreciate the fast, user-friendly experience, seamless credit card processing, and note that dual pricing helps save on fees without customer resistance. Online Ordering 3.9 (27) 40.74% of 27 reviewers that rated this feature as important or highly important Tracks and processes online orders Order Management 4.0 (71) 45.07% of 71 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases For Restaurants 4.4 (71) 52.11% of 71 reviewers that rated this feature as important or highly important Serves restaurants Lavu 76 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Bar Tab Management: Pre-authorize credit cards to run the total charges that guests accumulate throughout their time at bars - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Delivery Management: Manage order deliveries until they are received by the customers - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Bars/Clubs: Designed for bars, clubs, nightclubs, etc. - For Food Trucks: Designed for food trucks - For iPad Devices: Operate/access software on iPad Devices - For Restaurants: Serves restaurants - For Retail: For Retail Stores - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Ordering: Tracks and processes online orders - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Payment Processing: With this capability, you can process payments quickly and easily, including dual pricing and mobile payments. Reviewers appreciate the fast, user-friendly experience, seamless credit card processing, and note that dual pricing helps save on fees without customer resistance. - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Sales Reports: Lavu offers detailed, customizable sales reports that help you track performance by day, week, or month. Users think the reports are easy to access, understand, and print, and value the ability to monitor sales remotely and manage multiple stores efficiently. - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Separate Checks: Generate separate bills for various meals and combos within a complete order - Split Checks: Distribute a bill into multiple payers according to the proportion suggested by the payers - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Table Management: Assign waitstaff and coordinate the table services - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tips Management: Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- Get Advice We can help you find the software with the features you need. Features 4.2 (249) 4.2 Based on 249 reviews ## Pricing Value for money 4.1 (233) ### Starting price Free trial not available [View all Pricing Plans](https://www.capterra.com/p/118828/Lavu/pricing/) Value for money 4.1 (233) 4.1 Based on 233 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[ Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[ OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[ DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[ GrubHub](https://www.capterra.com/p/210141/GrubHub/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (252) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (252) 4.2 Based on 252 reviews ## User reviews Overall rating 4.2 Based on 259 reviews Filter by rating 5(157) 4(54) 3(16) 2(6) 1(26) Mentioned topic Sorted by most recent LY Lisa Y. Owner Food & Beverages ### "E-gift card issue" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 7, 2026 Always have a positive experience. The support team is on hand at any hour to help with our problems. Pros \[sensitive content hidden\] helped me solve a egift card issue swiftly. Support is always available and they go above and beyond to solve any issue. Cons Sometimes there is a short wait for them to answer a call, but they always fix the problem no matter what it is. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) we were fed up with \[processing fees and like the Lavu dual pricing offered Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DJ DuJuan J. Owner Restaurants ### "By far the worst" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 April 21, 2026 It was the worsts, stay away far away. The must improve on the customer service side. Plenty of room for improvement. Pros I can't say at this point, didn't get much partnership out of them. I was really looking forward to working with them. Didn't happen. Cons The customer service is the worst I ever experienced in my 30 years in the business. I had a install and printer problem and there was no one to help or assist. And to this day no one has reached out to check on me or the work that was to be done. Switched from [Shift4](https://www.capterra.com/p/70936/Shift4/) service and processing deposits on time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR Rique R. Owner Food & Beverages ### "convenient " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2026 This product is truly excellent and highly convenient, offering incredible ease of use and practical functionality in day-to-day life. It exceeds expectations with its thoughtful design, user-friendly features, and reliable performance, making it an essential item for anyone seeking quality and convenience in a single package. Pros Access to a comprehensive platform that integrates payroll, banking, onboarding, and point-of-sale functionalities. Cons Support could be enhanced by providing faster response times, more knowledgeable staff, and expanded availability across multiple channels to ensure that customers receive timely and effective solutions to their issues. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reasons for choosing Lavu All options seemed very similar it came down to a few features that toast didn’t share Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM John M. Owner Restaurants ### "Do not use POSLAVU- IT'S A TERRIBLE COMPANY" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 6, 2026 Absolutely terrible. They renewed me for a year because they had my credit card on file and never asked my permission. I asked for a refund and they said I was bound to their contract. After paying for the year, they now want to charge me over $400 more for the use of the same software I've paid for. Terrible company, they should be ashamed of themselves, I am anxious to move on from them. Pros Initially I liked the layout. It appeared easy to use and simple enough to train people to use quickly. Cons Support is terrible- if you speak only English you will have a hard time understanding any of them- and their lack of knowledge about their own products is absolutely atrocious as are their communications. They have tried to over bill me multiple times when the contract renews and you spend hours trying to fight them on it. They added things I did not want and increase fees rapidly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BP Bianca P. Manager Food & Beverages ### "Lavu review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 10, 2026 Over all decent experience, a lot of good features. Has a few bugs and issues that need worked through Pros A lot of features are offered for a decent price point. I enjoyed the loyalty program and the options for setting up. Cons Hard to reach customer service sometimes. I’ve had a few issues with printers and tablets disconnecting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PE Patricia E. Manager- Owner Restaurants ### "Great Customer Experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2025 Great, I love the ease of the POS and how you can see clearly the reports without confusion from different reports connected to multiple affiliates! Very plain to understand and explain to my partners! Pros Customer Care and understanding to how I was feeling as a frustrated customer. \[sensitive content hidden\] went over and beyond to put a peace within my heart as I struggled somewhat with trusting a new POS system. Cons My Onboarding Coordinator \[sensitive content hidden\]! Definitely made me feel like I hade a big brother looking out for me! He checked in one m9st nights to make sure all was well and to see if I had any other concerns. I really appreciated his empathy and professionalism. Very patient and polite! Whatever was a concern to me whether big or small, \[sensitive content hidden\] made my business a priority and handled it till I was satisfied! Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Confused Financulial Reports and Expensive minthly billing!1 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Scott B. Business Broker Real Estate ### "Business broker" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2025 Support answers quickly and works diligently to fix issues. The transition from other POS is good too with making sure your menu is done right. Pros Ease of use when using the POS...it is intuitive and has the features to make a restaurant run effectively Cons Could use a few addl marketing tools. Support takes a bit longer in the later evening, but they do respond. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Anita D. Owner Food & Beverages ### "Lavu... The best POS I ever used. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2025 My overall experience with Lavu has been nothing short of excellent. From the very beginning, the system has been user-friendly, reliable, and tailored to fit my business needs. What truly sets Lavu apart, though, is their exceptional customer service. Anytime I had a question or needed assistance, their team responded quickly, professionally, and with a genuine commitment to making sure I was fully supported. Pros The system itself is easy to use, and I can't say enough about the customer support! The back office reports are easy to read. Cons As far as I know there is no option for early pay out, so I would like to see that available, but other than that I have no complaints. Switched from [Clover](https://www.capterra.com/p/226864/Clover/) Clover customer service is the worse. I would spend hours being switched from department to department with Clover. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RD Robert D. Vice President Restaurants ### "Lave, Best POS System for hospitality/restaurants" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2025 From the search for a new POS through activation, the only rating I would give Lavu and its staff is 5 stars. Pros Lavu is a POS system that is easy to use, has friendly staff that is eager to give help to achieve a great experience. It has a nested system, which allows for exceptional capabilities to modify even the most complex orders. It is only limited to the extremes of your imagination. Support videos make understanding and using Lavu easy from the start. Recommendations by sensitive content hidden\] about Lavu's abilities in hospitalty/restaurant settings, as well as use in his own restaurants, makes Lavu's POS system a product that you confidently want to bring to the table when choosing a new POS system. We were able to have the system live within one week. The support staff called several times to make sure that there were no glitches in our setup process. This is the best experience we have had from the search for a new system, right up to its full utilization. We have received exponentially better service and capabilities for less money than any other POS that we have looked at, or have used previously. We would highly recommend that you look at Lavu for you own POS system. Red Hawk Brewing LTD Cons Haven't found anything we were not happy with. If we were to have any regrets about Lavu, it would be that we hadn't found their product years ago. Lavu has been the complete opposite of the bad experiences we had with other POS systems Switched from [Clover](https://www.capterra.com/p/226864/Clover/) Poor customer service, problems with receiving payments from daily sales, dropping features and then rolling those features into a "new product" (which was the same product features that we had subscribed to), non fulfillment of online orders (i.e. eGift Cards), and more bad experiences. Alternatives considered [NCR Voyix](https://www.capterra.com/p/7227/NCR-Counterpoint/) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reasons for choosing Lavu One product never sent a proposal after talking with them. The other cancelled a next in person meeting and gave an impression that they really didn't want to give any support Post Sale. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ER Earl R. Owner Accounting ### "Disappointed customer" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 18, 2025 To be 110% honest with you I dislike the system completely your customer service your software and your support team Pros The system does not do what you said it's going to do it doesn't batch out at the end of the day the whole amount of money you have to go in and put zeros in for the tips to get your whole batch out and that was not explained to us when we got this system Cons The customer service stinks they don't get back in contact with you in a timely fashion and every time you call they try to avoid your calls Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Saw a tik toc it was told that it was the best system out here, lies Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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