# Page 5 | Lavu Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Lavu the right Restaurant POS solution for you? Explore 257 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/118828/Lavu/reviews

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Lavu

4.2 (257)

[View alternatives](https://www.capterra.com/p/118828/Lavu/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Lavu

## Showing most helpful reviews

Showing 101-125 of 257 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AK

Andrei K.  
Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Support 👍"

August 15, 2022

5.0

Menu items was transferred from old owner account very fast. All items. Have own pictures. Easy to choose

Pros

Support is brilliant! Take care excellent!

Cons

Operation. Reporting. Point of sale. Design

Reason for choosing Lavu

Operation

Review Source

Response from Lavu

August 29, 2022

Hi Andrei, thanks so much for letting us know how much you enjoy using Lavu! We really appreciate the feedback!

CR

Cindi R.  
Owner  
Restaurants  
Used the software for: 2+ years

### "My experience with Lavu"

October 28, 2022

5.0

I have been very satisfied with this company.

Pros

The ease of navigating through all the different functions available.

Cons

I really haven’t found anything that I have felt is worth complaining about or suggesting changes.

Reason for choosing Lavu

The option to take orders at the table.

Review Source

Response from Lavu

November 4, 2022

Hi Cindi, Thanks so much for reaching out and taking the time to provide us with valuable feedback. The Lavu team really appreciates hearing about your experience. Please do not hesitate to reach out if you have any other questions.

TP

Taher P.  
Owner  
Restaurants  
Used the software for: 2+ years

### "Toppings Vaughan review"

March 1, 2022

5.0

Amazing support team and wonderful support and a easy to use system

Pros

The best part about it is flexibility and the pizza builder that is integrated into the system.

Cons

The repeated mismatch of menu item and the process of changing the item which needs to be resynced with menudrive and the minimal cross platform integration for eg payment terminal integration

Reason for choosing Lavu

Pizza builder and support teams attitude

Review Source

Response from Lavu

March 4, 2022

Hi Taher! Our support team is always here to help you with any issues you might come across - thank you for your feedback! PS: We love the pizza builder too!

NS

Nat S.  
Manager/ owner  
Restaurants  
Used the software for: 2+ years

### "Happy customer"

March 29, 2022

5.0

Pros

Easy to use for users and on back end management/ design

Cons

Some of the back end programming features with the understanding that my needs are not the same as all other customers

Review Source

Response from Lavu

April 4, 2022

Hi Nat! Thanks for your feedback! We're so happy you are finding Lavu easy to use and helpful to your business.

MB

Monique B.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Hungry Eyes "

March 14, 2022

5.0

Pros

Easy to set up and use. Love it! Would recommend

Cons

The inventory part it needs to be changed and or updated

Alternatives considered

[Clover](https://www.capterra.com/p/226864/Clover/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Reason for choosing Lavu

Easier and customer service

Review Source

Response from Lavu

March 21, 2022

Hi Monique, thank you for your feedback! We really appreciate hearing how much you like Lavu!

CH

Chris H.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Service department"

February 27, 2022

4.0

Like the ease of use

Pros

Easy to use. Easy to set up. Also very customizable for our business

Cons

Would like to be able to print out a receipt for a day in the past with ease

Reason for choosing Lavu

None

Review Source

Response from Lavu

March 1, 2022

Hi Chris, thank you for letting us know about your experience with Lavu. We love that Lavu is so easy to use! We're always here if you need anything.

LT

Lok T.  
Owner  
Restaurants  
Used the software for: 1-2 years

### "Review"

February 18, 2022

5.0

It’s been like a love and hate relationship

Pros

It was nice and easy to get used to. The system was nice.

Cons

The WiFi would go offline sometimes for hours

Alternatives considered

[Clover](https://www.capterra.com/p/226864/Clover/)

Switched from

[SoftTouch](https://www.capterra.com/p/151859/SoftTouch-POS/)

My manager made the switch

Review Source

Response from Lavu

February 23, 2022

Hi Lok, thank you for your feedback! We're sorry that your restaurant's wifi has been having issues - it's always a nuisance when that happens. Please reach out if there is anything we can help with.

CM

Caryn M.  
Server/Bartender  
Hospitality  
Used the software for: 1-2 years

### "Use as a server and bartender at independent restaurant"

August 9, 2022

5.0

Lavu has helped our business stay afloat, especially during Covid as we had to close down. We use their online ordering software, Menudrive, as well. It made it easier for us to survive the pandemic financially and be able to open our doors again when restrictions were up.

Pros

At our restaurant, we pool tips each night, and Lavu makes it really easy to print out our tip report and figure out how much each server should be bringing home. Saves us a lot of time and effort.

Cons

The inventory feature could be better, but we don't use it that much, to begin with.

Review Source

Response from Lavu

August 10, 2022

Hi Caryn, Thank you so much for your feedback, we really appreciate it! It's so great to hear that your restaurant was able to make it through Covid with the help of MenuDrive. Please let us know if you need anything!

AQ

Angel Q.  
President  
Restaurants  
Used the software for: 2+ years

### "Excellent POS for beginners "

February 16, 2022

5.0

Pros

Is an easy to use, easy to program POS system. We use it from the beginning of our opening. Easy to use for employees and low cost for owners.

Cons

Probably make improvement on the schedule part to be more robust.

Alternatives considered

[Avaya UCaaS](https://www.capterra.com/p/1174/CRM-Central/)[Clover](https://www.capterra.com/p/226864/Clover/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Reason for choosing Lavu

Prices, and easy use and opportunity to grow

Review Source

Response from Lavu

February 22, 2022

Hi Angel, thank you for your feedback! We are always trying to improve our POS system, and scheduling is on that list!

BL

Brian L.  
VP  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Review"

March 21, 2022

5.0

A lot easier to keep track of our repeat bowling banquets

Pros

Easy to set up menu items on the backend with immediate results

Cons

There are a lot of steps to checkout a simple bottle of beer.

Review Source

Response from Lavu

March 23, 2022

Hi Brian, thank you for your feedback on us! We really appreciate it - and we are happy you like Lavu!

JK

Jimmy K.  
CEO  
Restaurants  
Used the software for: 2+ years

### "Re-start 2.0"

February 12, 2024

5.0

Very good to finally resolve and get the refund on accounts as promised

Pros

Familiarity and previous experience working with Lavu

Cons

Length of time to resolve issues associated with account

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Reason for choosing Lavu

Continue relationship 12 years and will continue to to grow

Review Source

Response from Lavu

February 13, 2024

Hi Jimmy, thank you for sharing your experience with Lavu. We are glad to hear that you have been a loyal Lavu partner and that everything has been resolved. As always, please reach out if you need anything.

VR

Verified Reviewer  
POS Sales Lead  
Financial Services  
Used the software for: 2+ years

### "Awesome Software "

May 17, 2022

5.0

Overall, I have had a great experience with Lavu POS

Pros

I like the ease of use and customer support

Cons

I would like to see integrated payment options for Kiosk

Review Source

Response from Lavu

May 19, 2022

Hello, and thank you for your feedback! We truly appreciate your business.

GG

Gabriela G.  
Manager  
Food & Beverages  
Used the software for: 2+ years

### "Good pos system "

July 1, 2022

5.0

Good system, very easy to set up and use to the servers

Pros

Easy to use, very friendly for the new hires

Cons

Some of the reports we need are not ready

Alternatives considered

[Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/)

Reason for choosing Lavu

Price

Review Source

Response from Lavu

July 6, 2022

Hi Gabriela, thanks for your review! We are happy that Lavu is easy to use for your staff. We are also constantly updating our reporting options, so we will keep you posted.

MW

Malaika W.  
Owner  
Restaurants  
Used the software for: 2+ years

### "Customer service "

December 4, 2022

5.0

Great

Pros

Always prompt and efficient . They walknuoubthrough to make sure that you have gotten through, and that you are comfortable.

Cons

It does not link my inventory and doesn't have the capacities to do so

Alternatives considered

[Lightspeed](https://www.capterra.com/p/233553/Lightspeed/)

Reason for choosing Lavu

Customer support and price

Review Source

Response from Lavu

December 7, 2022

Hi Malaika, Thank you so much for your feedback! We really appreciate it. It is great to hear how well Lavu is working for you. If you ever have any issues, please do not hesitate to reach out.

PL

Peter L.  
owner  
Restaurants  
Used the software for: 2+ years

### "i have no idea what the title should be"

August 23, 2022

3.0

Pros

technical support is good. its a cloud based software and it does what i need for POS function.

Cons

i inherited this system when i bought the system. i was not given good customer success support from the account executive. in fact, this is the weakest aspect and where your company is vulnerable to customer attrition.

Reason for choosing Lavu

i did not. i inherited the system when i bought the restaurant.

Review Source

Response from Lavu

August 29, 2022

Hi Peter, thanks so much for your feedback. We really value hearing from customers who inherited the system, and we would love to answer any questions you may have. Please do not hesitate to reach out at (855) 767-5288.

DC

Douglas C.  
Owner chef  
Food & Beverages  
Used the software for: 6-12 months

### "Chef"

August 14, 2023

5.0

Payroll POS online and

Pros

Customer service support is excellent!!!

Cons

Nothing really even when something is wrong smoothly work out

Switched from

[Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/)

Prices

Review Source

Response from Lavu

August 17, 2023

Hi Douglas, thank you for sharing your experience with Lavu! We are so glad to hear that you are happy.

JW

Jackie W.  
Gm  
Restaurants  
Used the software for: 2+ years

### "POS review "

June 29, 2022

4.0

Hardly ever crashes

Pros

Tons of reports available, all tables at fingertips…

Cons

Wish all the reports would print from the new version by right clicking and printing on the page, like the old version…

Alternatives considered

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Reason for choosing Lavu

Price

Review Source

Response from Lavu

July 6, 2022

Hi Jackie, we appreciate the feedback! We're happy that Lavu is helping your business streamline operations, and is a good price point for you as well.

BP

Bernadette P.  
Corporate Sucess Leader  
Restaurants  
Used the software for: 2+ years

### "LAVU support request "

February 23, 2022

4.0

Fair learning curve

Pros

iPad capability, informative and \[SENSITIVE CONTENT\] is deeply appreciated

Cons

One location at a time we have to input only one location at a time this is frustrating

Alternatives considered

[Revel Systems](https://www.capterra.com/p/135040/Revel-iPad-POS/)

Reason for choosing Lavu

Ipad

Review Source

Response from Lavu

March 1, 2022

Hi Bernadette! Thank you for your feedback, and for being a Lavu customer for so long!

JM

Juan M.  
Operations Manager  
Restaurants  
Used the software for: 2+ years

### "No need for expensive hardware! "

October 16, 2023

5.0

Pros

The ease of placing orders, for takeout and dinner service

Cons

Separation of features , it’s more convenient to have things included instead of priced out

Review Source

Response from Lavu

October 17, 2023

Hi Juan, thank you for sharing your experience with Lavu. As always, please let us know if you need anything.

LA

Luis A.  
F&B Supervisor  
Food & Beverages  
Used the software for: 2+ years

### "LAVU complete POS system"

July 19, 2022

5.0

LAVU has been a really helpfull tool from organizing the orders that goes to the kitchen, to getting special reports.

Pros

It´s an easy sytem to learn and to teach to third parties, alot of filters to get the detail information needed.

Cons

One thing that i notice is that i can not move the category windows as i desire, to have a better organization in the POS. And another thing is that from time to time the POS in the tablets won´t let us login until some billling issues are resolved, not sure what is that about.

Review Source

Response from Lavu

July 20, 2022

Hi Luis, thanks for your feedback! We're glad to hear that Lavu has been helpful in all aspects of running your restaurant. We are constantly working to perfect our product and eliminate bugs in the software. Please reach out if you need anything!

AH

Allen H.  
CEO  
Restaurants  
Used the software for: Less than 6 months

### "New, old, new!"

July 17, 2023

5.0

So good so far.

Pros

We've been in business since 2018 and we have used 4 different POS and spoken with many other people who what us to become their POS customer. \[sensitive content hidden\] was very good and following up and that was why we chose to give Lavu a try. We are looking forward to our new loyal customers program the POS has and a few other perks. All in the all, if we great and have a company be so forwarding thinking and honest.

Cons

Well the worst part of about any POS is the onboarding but that is what it is.

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Reason for choosing Lavu

Affordable and referring by another company person I trust.

Switched from

[Go Local Go Smart POS](https://www.capterra.com/p/207832/GLGS-POS/)

They were bough and the POS was being shut down.

Review Source

Response from Lavu

July 18, 2023

Hi Allen, thank you for sharing your experience with Lavu. We are glad to hear that you are happy and so far everything has been good!

MK

Mike K.  
Vp  
Food & Beverages  
Used the software for: 2+ years

### "Lavu has been great "

March 22, 2022

4.0

Pros

User friendly and customizable for our business.

Cons

Not enough 3rd party integrations. Inventory has its bugs as well

Review Source

Response from Lavu

March 23, 2022

Hi Mike, thank you for your feedback! We're so happy you think Lavu is great - and we are always working on adding more integrations to our portfolio :)

AA

Ahmad A.  
Owner  
Restaurants  
Used the software for: 2+ years

### "Best software and easy. "

February 11, 2022

5.0

Easy to use and the customer service are amazing.

Pros

Easy to use the pos while you are busy.

Cons

The customer service is one of the best customer service ever.

Review Source

Response from Lavu

February 14, 2022

Hi Ahmad, thank you for reaching out and letting us know how happy you are with Lavu! We're always eager to help if you have any issues.

ML

Melissia L.  
Dispatch  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Awesome service "

December 18, 2023

5.0

Great experience I will definitely be spreading the word! THANK YOU \[sensitive content hidden\] AND TEAM!

Pros

I loved how fast and easy the process was \[sensitive content hidden\] set me and another person up at the same time very quickly and efficiently

Cons

Nothing awesome service. I will be spreading the word.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Stripe](https://www.capterra.com/p/123889/Stripe/)

Today I made the switch over to LAVU POS

Review Source

Response from Lavu

December 20, 2023

Hi Melissia, thank you for taking the time to share your experience with Lavu. Your satisfaction is our priority, and we appreciate your support. If you have any further feedback or suggestions, feel free to reach out. We value your input as we strive to continually enhance our services.

MF

Mia F.  
General Manager  
Restaurants  
Used the software for: 2+ years

### "Seafood restaurant "

August 12, 2022

5.0

Lavu has made it much easier for our restaurant to handle the influx of customers during the summer months

Pros

Used Lavu as our Point of Sale for years, I really like how easy it was to use and how portable the iPads are. Simple setup, we got it done ourselves in a few hours. Support team always there if we need it.

Cons

If wifi is flaky, system slows done, especially in busy times

Review Source

Response from Lavu

August 17, 2022

Hi Mia, thank you for your feedback! It's great to hear how well Lavu has worked for your restaurant and staff. Please reach out if you have any questions!

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