# Page 6 | Lavu Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Lavu the right Restaurant POS solution for you? Explore 258 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/118828/Lavu/reviews --- Lavu 4.2 (258) [View alternatives](https://www.capterra.com/p/118828/Lavu/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Lavu ## Showing most helpful reviews Showing 126-150 of 258 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CD Colleen D. owner Restaurants Used the software for: 2+ years ### "Alaska Businesses Beware" June 16, 2019 1.0 Feeling frustrated and unheard Pros I like the iPads to send tickets to the cook and track sales Cons After two years of using the POS system, they still have not corrected the payroll setting s for OT as per Alaska Law. It has been reported over and over again for 2 years, yet we continue to receive automated msgs that they are working to resolve the issue. If you own a business in Alaska, I can guarantee that you are paying too much in OT . If you are an Alaskan owner relying on a manager to trust your payroll settings you had better check this yourself. Review Source Response from Lavu June 27, 2019 Thank you for your review. We appreciate the feedback and we're sorry to hear that you're experiencing frustration. Your review has been shared with our product team to make sure they are aware of the ongoing issue. We value you as a customer and will do our best to resolve the problem. The Lavu Team. BM Brian M. Agent Financial Services Used the software for: Less than 6 months ### "Great restaurant management platform " August 4, 2023 5.0 I seek to help locally owned businesses implement the same level of service as a bigger franchise Pros It's poised to enable any sized restaurant to implement modern growth, table side ordering, time clocks for employees, online ordering and quick serve options are easily implemented when you have Lavu as the foundation. Cons Quite happy to represent Lavu and I'm completely sold on the system and their support. Reason for choosing Lavu Best set of features and more affordable, great support Review Source Response from Lavu August 8, 2023 Hi Brian, thank you for sharing your experience. We are so glad to hear that you are happy! JM Judy M. Restaurant Supervisor Restaurants Used the software for: 2+ years ### "The Best POS System" September 6, 2019 5.0 I absolutely love the point of sale system. Helps to be able to take orders from customers and send the order to the kitchen from the table. Then you can move on to the next table. It is so easy to learn and use. I like that you can go into the backside of the program and check your sales for the day, your amount of hours that you worked for the week and also what your own statistics are for tables waited on, amount of food you sold and what the prices of everything are. It is so Awesome! Pros Easy to use, easy to set up and it is self-explanatory. You can go into the backside of the program and checks your sales for the day, how many customers you yourself have waited on. Cons Not much about the software that I didn't like. Sometimes though I would have a hard time getting connected on my Ipad. Review Source Response from Lavu July 11, 2022 Hi Judy, thank you for your feedback! We love hearing how great Lavu is working for our customers! We're glad you like it. BL Brian L. Service Rep Financial Services Used the software for: 2+ years ### "Owner" March 15, 2022 5.0 I will keep selling it Pros Simplicity of use for merchants and staff. Well thought out and simple to manage the system Cons Offline payments not available. Would like to see a per device add on option rather then in bulk Review Source Response from Lavu March 16, 2022 Hey Brian, thank you for letting us know how much you like Lavu! We appreciate your business! SP Sean P. Owner Restaurants Used the software for: 2+ years ### "Great solution....as long as you never plan on leaving!" May 5, 2021 1.0 Multiple price increases with no communication. Have tried to cancel for 5 months, multiple emails, cases, conversations and promises to cancel, just got our 4th email this week that they can't process our card. No access to accounting, don't believe me call their number. Had to fight charges and cancelled the credit card to stop them from billing. Do yourself a favor pick something else. We moved to Square for everything! Pros Used the software for 9 years, pretty easy to use and setup decent feature set, great that it was Ipad/iphone based instead of having to buy specific hardware. Cons Light to non-existent integration to Square for credit card processing. Review Source Response from Lavu July 7, 2022 Hi Sean, first off we would like to thank you for your business and for being with Lavu for 9 years. We are very sorry to hear you went elsewhere. We apologize about the billing discrepancies. Please reach out if we can do anything for you. EA Edward A. General Manager Nosara Hospitality Used the software for: 2+ years ### "Nothing " March 16, 2022 5.0 I’m working with Lavu for the past 1,5year and is very good system Pros All is working well, create product and get all report is easy Cons All is Ok, I thing can be more analogy.. Review Source Response from Lavu March 21, 2022 Hi Edward, thank you for your feedback! We're happy you are satisfied with Lavu. Our team is always happy to help! NS Nazir S. Owner Restaurants Used the software for: 2+ years ### "Lavu system is a great system" February 11, 2022 5.0 Pros Ease of use and kost important the customer service especially the tech support. His was \[SENSITIVE CONTENT\] but in the past I had great experience with \[SENSITIVE CONTENT\] and many others Cons None the software is really good and I recommend it Review Source Response from Lavu February 22, 2022 Hi Nazir! Thank you so much for being a loyal Lavu customer and letting us know about your experience~ MP Mark P. Owner Restaurants Used the software for: 2+ years ### "Using Lavu for our Cafe and RV Park" May 27, 2022 5.0 Being able to add and edit sales items is useful. We also use it to track employee hours. Pros The nice thing is that it can track all our individual sales from the cafe and the RV park. Cons I haven't really found anything I don't like. Reason for choosing Lavu It came with the business we purchased and have been happy with it since. Review Source Response from Lavu May 31, 2022 Hi Mark! First off, thank you for being a loyal customer. We truly appreciate it! We're happy that Lavu meets all your needs. GV Gonzalo V. Owner Restaurants Used the software for: 2+ years ### "Casa Mex " February 15, 2022 4.0 Pros Send orders From table, and being able to not use a paper printer we use a kitchen display really helpful Cons When there’s a big table with several tickets how to put everything in one ticket and send it Review Source Response from Lavu February 22, 2022 Hi Gonzalo, thank you for reaching out with your feedback! We really appreciate it! If your servers need help combining tickets - please reach out to customer service and we are happy to help! SB Stephanie B. Chaos coordinator Food & Beverages Used the software for: Less than 6 months ### "My review for the lavu pos" March 12, 2024 4.0 It is easy to train on and has has many key features that make it user friendly the only complaint i have is the printer issue Pros Its customizable and makes it so that it can be easily trained upon Cons It requires internet access for its use and wont.print a receipt if you are disconected Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Lavu Cost and costumer service were the 2 biggest factors Review Source Response from Lavu March 14, 2024 Hi Stephanie, thank you for sharing your experience, we are glad to hear that you have been happy with Lavu. As always, please reach out to our 24/7 support team if you ever need anything. DS Deanna S. Owner Wine and Spirits Used the software for: 2+ years ### "requested" July 14, 2022 4.0 Pros The reports are extremely useful. I like the option to put recipes with the individual menu item. Cons When the system is overloaded and goes down, it never comes at a convenient time, generally Friday at 5pm Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Review Source Response from Lavu July 15, 2022 Hi Deanna, thanks so much for your feedback! We're glad to hear that Lavu helps specifically with your reporting! If you have any questions, please reach out! MS Michael S. Food & Beverage Front Of House Manager Food & Beverages Used the software for: 2+ years ### "Great inventory and POS software" November 11, 2019 5.0 Great inventory and POS software. Ease of use and easy to teach employees to use. Pros Ability to have multiple locations. Ability to make inventory items easily. Ability to use an iPad for inventory counts. Cons Have to manually bath credit cards at end of day. Reason for choosing Lavu Ability to have multiple locations and to see what stock levels each location has. Switched from [ERPLY](https://www.capterra.com/p/112148/ERPLY/) Needed a printer for the kitchen and ERPLY doesn't offer that. Review Source Response from Lavu July 7, 2022 Hi Michael, thanks so much for your review! We're very happy that Lavu helped your multiple locations streamline operations. We appreciate your business! AP Agostino P. Owner Food & Beverages Used the software for: 2+ years ### "My Pos Lavu" February 10, 2022 5.0 I’ve been using Pos Lavu for over 10 years, so I’d say it’s been great. Pros I love the ease of use and customization Cons Just common glitches that happen from time to time Review Source Response from Lavu February 11, 2022 Hi Agostino, thank you for being a loyal Lavu customer for over a decade! That's amazing to hear! We appreciate your business and do not hesitate to reach out with any issues. RG Rusty G. Owner Hospitality Used the software for: 2+ years ### "Printers" August 14, 2022 5.0 Pleasant Pros Customer Service is outstanding. They are available 24 hrs a day. Cons P-MIX REPORTS and it is sometimes hard to hear and understand the agents. Review Source Response from Lavu August 22, 2022 Hi Rusty, Thank you so much for your feedback! We really appreciate your business and are glad to hear Lavu is working so well for you. AC Alex C. Technical Expert Food & Beverages Used the software for: Less than 6 months ### "LAVU POS IPAD " March 8, 2024 5.0 It was hard to manage schedules between all parties. Pros Ease of setup and on the fly changes made it a preferred candidate for the business. Cons Features being locked out until advised by setup team. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Owner Decision to change the Point of sale method. Review Source Response from Lavu March 14, 2024 Hi Alex, thank you for sharing your experience with Lavu! Please reach out to our 24/7 support team if you ever need anything. MV Mags V. Owner Restaurants Used the software for: Less than 6 months ### "Setup time " July 11, 2023 5.0 Good Pros Quick help with customer support but my main contact always forgot I had a three hour time difference Cons The credit card implementation process, my appointed rep didn’t think to ask where my router was so the new $400 piece of equipment was redundant Reason for choosing Lavu It wa salready there Review Source Response from Lavu July 12, 2023 Hi Mags, thank you for sharing your experience with Lavu! We are glad to hear that overall you are happy. We appreciate the feedback and will use it to continuously improve. Thanks, again! JM Jacob M. president Hospitality Used the software for: 2+ years ### "opinion " March 22, 2022 3.0 chashier Pros easy usage . quick login and reporting . New ways of visuall reports are not to my taste Cons ipad based pos of sales and easy usage that waht I needed Reason for choosing Lavu no Review Source Response from Lavu March 23, 2022 Hi Jacob, thank you for your feedback! We are always striving to make Lavu the perfect product for everyone - across all categories! MM Mark M. Manager Food & Beverages Used the software for: 2+ years ### "Happy Customer!" March 7, 2022 5.0 Pros I like the ease of which the system is set up, its very user friendly. Even for people who struggle with this new technology. Cons I kind of liked the old set up, it was less complicated. The new updated version is good, but it makes you have to add unnecessary steps. Which sometimes adds to unneeded stress, especially when its busy. Review Source Response from Lavu March 14, 2022 Hi Mark, thanks for letting us know how satisfied you are with Lavu! We are always looking for feedback so it's great to hear how happy you are! DC Dennis C. Owner Used the software for: ### "Saves us time and money, works great for us!" September 28, 2015 5.0 I started using Lavu Point of Sale about 2 years ago. Before switching to the system we were using paper tickets, I didn't realize how inefficient this really was until I made the switch to an electronic system. Not only are we now spending less time managing each order, accuracy has gone up, and my shrinkage has gone down. The kitchen is only allowed to make items that are rung into the system and print out which has help cut down on theft or giving items away. The biggest time savings is getting the customers checked out. Previously during our lunch rush we would have a line of people waiting to pay and leave, now we are able to handle them as they come up to the counter since everything is already totaled up in the system. Another big help has been the ability to use iPods to take orders at the table. We usually have a rush after church on Sundays, sometimes a line at the door. Before my servers had to go to the table, take the order, then take the ticket back to the kitchen. Now my servers go to the table, take the order, hit send and it prints in the kitchen. Then they can go straight to the next table. Anything we can do to speed up the time it takes to turn a table is a plus. The amount of features that have been added in the last couple years has been amazing, it's nice to see that they are actively working on the software. The biggest thing for us has been the addition of 'always offline mode'. You just use the system and the orders go to the cloud in the background. When we first got setup we had some issues with the internet which interfered with using the system. They offered us a local server option but I did not want to install more hardware. While my internet situation was much improved by switching from DSL to cable I always worried that my connection going out could be a possibility. With the new version (3.0.3) the system keeps working even if my internet connection were to go out. The Lavu POS software has worked great for us and I highly recommend it. Review Source Response from Lavu July 11, 2022 Hi Dennis, thanks so much for your feedback. We're so happy that you chose to use Lavu for your restaurant, and that it is working well for your operations. Please reach out if you have any questions! CVP Chintada Venkata P. Restaurant Manager Restaurants Used the software for: Less than 6 months ### "Great Support From \[sensitive content hidden\]" July 12, 2023 5.0 Great and felt awesome just because of \[sensitive content hidden\] Pros Its really great to get service from \[sensitive content hidden\] and the way you support us since the beginning with golden patience which means alot to us and your dedication towards us even on your work off time still responded to my each and every mail time to time makes us feel like lavu is best guest support and special thanks behalf of my team for helping us in menu drive setup and otter integration.Hope to hear from you if we need any kind of assistance and once again thank you for everything.you are the best and your smile is a golden award to lavu Cons I dont have any issues and i dont feel yet maybe because of \[sensitive content hidden\] support towards us Review Source Response from Lavu July 17, 2023 Hi Chintada, thank you for sharing your experience! We are so glad to hear that you are happy and feel supported. SG Suzy G. Waitress Restaurants Used the software for: 2+ years ### "Lead waitress " February 13, 2023 4.0 Good Pros Being able to customize according to need Cons Waiting for reach customer service. Hold times. Review Source Response from Lavu April 10, 2023 Hi Suzy - thank you so much for your review! It's great to hear from servers firsthand, and we hope Lavu has made your job easier. AA Antony A. President Restaurants Used the software for: 2+ years ### "Lavu Review BFW" June 23, 2022 4.0 Pros LTG - has bugs but best feature. Needs tweaking and bug fixes Cons REPORTING. Confusing and not robust. The Review Source Response from Lavu June 24, 2022 Hi Antony, thank you for your feedback! We really appreciate knowing what works and what doesn't work for our customers, so we can constantly improve the product. SD SEAN D. Bar Manager Restaurants Used the software for: 6-12 months ### "As good as any "Industry Standard"" February 22, 2019 4.0 We used this in a tequila bar that I was a bar manager at. We were very high volume so we needed a good POS system that never crashed, and operated quickly to minimize waiting on the system to perform functions. I think in that regard this is a great system and I would recommend it to anyone. Pros Better price point Very intuitive and easy to pick up user-interface Speedy screen operations, no waiting for screens to load If you have experience with other POS systems this one will be very easy to get started with Great team behind it Easy to add new items to menu (you dont have to be an expert to fulfil managerial roles on the system) Cons There is not much that I can say against LAVU. As far as Point of Sale Systems it is just as good as any of the big dog's systems but with an affordable price point. I never had an issue with the system in my year of using it. Review Source Response from Lavu July 11, 2022 Hi Sean, Thank you for your review. We're so glad to hear Lavu is working well for you and your team! Don't hesitate to call us at 855-767-5288 if you have any questions. The Lavu Team RS Russ S. owner Restaurants Used the software for: 2+ years ### "upgrade features" March 28, 2023 4.0 Pros Easy upgrade to current OS, as well as hardware improvement. Real person help from knowledgeable employee. Cons Occcassional lapses in service due to technology glitches Review Source Response from Lavu April 10, 2023 Hi Russ - thanks for the feedback! We're constantly working to improve our product, and eliminate any lapses that may come due to service or internet. RO Rose O. Owner Food & Beverages Used the software for: 2+ years ### "Great staffing support " April 23, 2022 4.0 Great Pros Easy to use … support easy to guide us through Cons Few issues with printer just always having to reset Review Source Response from Lavu April 28, 2022 Hi Rose! Thanks for letting us know how much you enjoy using Lavu! We appreciate the feedback and we are always here to help. Similar Products Featured ## Related categories [Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Bar POS](https://www.capterra.com/bar-pos-software/)[iPad POS](https://www.capterra.com/ipad-pos-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.