--- title: "AutoRaptor CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AutoRaptor CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/118844/AutoRaptor-CRM/" page_type: "product" language: "en" --- # AutoRaptor CRM Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AutoRaptor CRM ## What is AutoRaptor CRM? Rev up your dealership's sales with AutoRaptor, the easiest yet most powerful automotive CRM on the market. AutoRaptor empowers dealerships with cutting-edge productivity and automation tools, enabling your team to connect with leads swiftly and convert them into loyal customers. Our comprehensive CRM solution helps you market your inventory effectively, streamline communication, and retain customers. With seamless integration into your existing systems and unparalleled support from the industry's top training team, AutoRaptor ensures you stay ahead of the competition. Discover the power and simplicity of AutoRaptor — schedule a demo and see how we can drive your dealership's success. ## What is AutoRaptor CRM used for? [Auto Dealer](https://www.capterra.com/auto-dealer-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Small Business CRM](https://www.capterra.com/small-business-crm-software/) Top alternative Featured Overall rating Based on 275 user reviews Reviews sentiment Positive 90% Neutral 8% Negative 2% Starting price $399 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AutoRaptor CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.autoraptor.com&name=AutoRaptor CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AutoRaptor CRM 4.6 (275) VS. [4.5 (4,480)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $399 Other, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (275) Ease Of Use 4.4 (4,381) Value For Money 4.5 (228) Value For Money 4.3 (3,511) Customer Service 4.7 (245) Customer Service 4.4 (3,521) ## AutoRaptor CRM alternatives [4.4 (18,803)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,991)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (742)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (825)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/118844/AutoRaptor-CRM/alternatives/) ## FAQs about AutoRaptor CRM Overview ### What problems does AutoRaptor CRM solve? AutoRaptor CRM solves disorganized lead follow-up, disputed customer ownership, and missed sales opportunities by centralizing calls, texts, emails, notes, tasks, and reporting. Auto dealerships, sales managers, BDC teams, and finance staff use it to track rep activity, recover lost prospects, coordinate coverage, and keep pre- and post-sale communication visible. Answer based on 210 reviews Overview ### Which roles and teams benefit most from AutoRaptor CRM? AutoRaptor CRM is most used by dealership sales teams, sales managers, and business development staff who need to track leads, manage follow-up, and move prospects through the pipeline. General managers, owners, and operations leaders use it to monitor performance, improve accountability, and keep sales, finance, and front-office workflows aligned. Answer based on 273 reviews Overview ### What company size and industries is AutoRaptor CRM built for? AutoRaptor CRM is built for small automotive dealerships, with 96% of reviewers from small businesses and 85% from Automotive. It targets franchise, independent, and BHPH dealers, with limited use among midsize firms at 3% and enterprises at 1%, and its most common use case is auto dealer operations. Answer based on 274 reviews Features and Usability ### What are the key features of AutoRaptor CRM? AutoRaptor CRM includes core dealership CRM features like lead management, activity tracking, task reminders, and appointment scheduling. Differentiating capabilities include built-in text and email communication, call tracking, inventory syncing, barcode scanning for quick customer entry, and mobile access for handling leads and follow-up from the sales floor. Answer based on 98 reviews Integrations ### Which third-party tools and platforms does AutoRaptor CRM integrate with? AutoRaptor CRM integrates with Microsoft Outlook for email alerts and message-related notifications. Official catalog listings also show connections to Autosoft DMS and Carsforsale.com, covering dealership management and automotive listing workflows tied to customer records and lead activity. Answer based on 13 reviews Getting Started and Support ### How easy is it to onboard and train a team on AutoRaptor CRM? AutoRaptor CRM is generally quick to onboard, with live online sessions, webinars, documentation, and videos available for training. Sales staff and nontechnical users often learn it fast, including new hires, while admins or teams handling reporting and data mining may need more hands-on guidance and extra time. Answer based on 24 reviews Getting Started and Support ### What customer support options does AutoRaptor CRM offer, and how do users rate the experience? AutoRaptor CRM offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as easy to reach, fast, knowledgeable, and helpful, especially through live chat. Some report issues after new feature releases, including texting glitches, delays, and mobile app frustrations. Answer based on 110 reviews Features and Usability ### How well does AutoRaptor CRM support customer follow-up? AutoRaptor CRM helps sales teams manage customer follow-up through built-in calling, texting, email, and shared contact records. Dealership staff often like the organized communication history and desktop access, though some mention limits with message customization, media sending, mobile app tasks, search flexibility, and texting-related billing concerns. Answer based on 98 reviews Features and Usability ### How good is AutoRaptor CRM for managing sales leads? AutoRaptor CRM handles everyday lead management well for dealerships that need simple tracking, distribution, and follow-up. Many sales teams like the easy setup, readable interface, and shared notes, but some managers report duplicate leads, missed unassigned leads, limited automation, weak mobile workflows, and fewer advanced integrations. Answer based on 58 reviews ## Features AI summary Based on 14,670 CRM reviews Capterra reviewers point to these CRM features as the top priorities for buyers: - **Contact Management** (**44%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**43%**) - **Lead Management** (**44%**) AutoRaptor CRM supports all three features that reviewers rate most highly: **Contact Management**, **Sales Pipeline Management**, and **Lead Management**. Together, these capabilities help businesses keep customer records organized, track deals through each stage of the sales process, and manage incoming prospects more effectively, allowing teams to follow up faster and convert more opportunities. Contact Management 4.3 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Management 3.8 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Task Management 4.4 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Reporting/Analytics 4.1 (32) 56.25% of 32 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data For Automotive Dealerships 4.2 (31) 58.06% of 31 reviewers that rated this feature as important or highly important For automotive/car dealerships Contact Database 4.4 (27) 59.26% of 27 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. AutoRaptor CRM 52 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Buy Here, Pay Here: For auto dealerships that operate using the "Buy Here, Pay Here" method - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Document Storage: Store and organize documents in a centralized system - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - For Automotive Dealerships: For automotive/car dealerships - For Small Businesses: Designed for small businesses - Forecasting: Form predictions based on past and present data/trends - Interaction Tracking: Track interaction history by documenting conversations for contacts - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - New Car Dealer: For new car dealerships - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Floor Management: Track and monitor operations on the sales floor - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Segmentation: Group leads or contacts based on their specific characteristics - Stock Management: Manage the buying, selling, and holding of stocks - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Used Car Dealer: For used/pre-owned car dealerships - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.4 (275) 4.4 Based on 275 reviews ## Pricing Value for money 4.5 (228) Starter $399.00 Other,Per Month Value for money 4.5 (228) 4.5 Based on 228 reviews ## Integrations [ Carsforsale.com](https://www.capterra.com/p/178449/CarsForSale/)[ Autosoft DMS](https://www.capterra.com/p/16157/Autosoft/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (245) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (245) 4.7 Based on 245 reviews ## User reviews Overall rating 4.6 Based on 275 reviews Filter by rating 5(197) 4(51) 3(22) 2(2) 1(3) Mentioned topic Sorted by most recent SK Sam K. Manager Automotive ### "Think Twice Before Signing" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 9, 2026 I rarely leave negative reviews, but I feel other businesses should be aware of my experience with AutoRaptor. During the sales process, communication was excellent. Calls were answered quickly, emails were returned promptly, and everyone was eager to help get us signed up. Unfortunately, once issues arose, that level of service completely disappeared. Every time I called, I was told someone was “in a meeting” or unavailable. Messages were left, but calls often weren’t returned. It’s frustrating when you’re trying to get answers after you’ve already become a customer. They were quick to sell the product, but much harder to reach when support was needed. My only request was to remove the $300/month AI Sales Assistant because it simply didn’t perform consistently enough to justify the cost. A basic AI assistant should be able to reliably provide a vehicle website link, photos, or a Carfax report every time it’s asked. Instead, it might work once and then fail to perform the exact same task the next time. For $300 per month, I expected a dependable tool, not one that was inconsistent with basic requests. The biggest issue has been the contract dispute over the AI add-on. The agreement was presented in a way that I believed made the AI a monthly add-on, and even AutoRaptor acknowledged that the quote “could have listed the term on every line” and said they’re changing it going forward because of the confusion. Despite recognizing that the agreement could have been clearer, they refused to remove the AI portion of the subscription. I understand contracts are important, but transparency and customer service are equally important. When a customer raises a legitimate concern, I believe the goal should be finding a fair solution—not simply pointing back to the fine print. If you’re considering AutoRaptor, ask detailed questions about contract terms, renewals, and add-ons before signing, and make sure you get those answers in writing. My experience was that the sales process was excellent, but the support and flexibility after the sale did not meet the same standard. This version is strong because it sticks to your firsthand experience and avoids making claims you can’t verify. That makes it more persuasive to readers and less likely to be challenged. Pros The initial sales process was professional, and the onboarding was relatively simple. The team was friendly before the agreement was signed. Those were the strongest parts of my experience. Cons Once problems came up, the experience changed completely. Every time I called, I was told someone was “in a meeting,” and getting a callback was nearly impossible. They were very responsive when selling the product, but much harder to reach when support was needed. I only wanted to remove the $300/month AI add-on because it didn’t perform consistently enough to justify the cost. Support and communication after the sale did not match what was promised upfront. Alternatives considered [DealerSocket CRM](https://www.capterra.com/p/10002712/DealerSocket-CRM/) Reasons for choosing AutoRaptor CRM I am not sure. I should have known to run far after my previous dealership had an issue as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR andre R. president Automotive ### "My experience with AutoRaptor" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 1, 2026 The one year contract has a auto renew if you don't cancel within a year. Shady company. I will never go back or recommend this company. They will only respond to you with the chat box. Pros The service is advertised $350 per month, you think your getting a great deal until you go over on your text message blast. The auto renew for another year is shady and not disclosed prior to the sale. Cons The text message blasting will get very expensive, and you will pay double your subscription when you go over. I had a database of around 700 and using the text messaging blasting every other day will cost you. The problem with this company is the contract. I signed up for a year, and as i started getting a $700 bill I tried to cancel. I was under the impression i was month to month after my year contract. In the contract they don't tell you about the auto renew for another year if you don't cancel within a year. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User General Sales Manager Retail ### "RV Nation Review on Autoraptor" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 2, 2026 It works for now and would like it to be faster to help with time managament and get more sales faster and easier Pros Easy to use and easy to navigate throught the system. Always seemes to be up to date on everything new and making contact with the customers very easy and fast. Cons Lag time and updates that slow it down. When the sytem is down. We just has a problem with texting with AT&T. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Cameron B. Salesman Retail ### "Camerons Auto raptor review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 2, 2026 It has changed the industry and made it a lot easier to speak to customers at one time and tracks all your work Pros It's convenient cause you can text call and email to multiple customers at one time and keep everything in track Cons It goes down a lot it happens on a daily basis to us at our dealership and is always running slow... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PF Paul F. Sales Recreational Facilities and Services ### "AR is awesome." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 2, 2026 I use it every day, I do like how easy it is to use. The mobile application is also very easy to use. Pros The ease of use, it's so easy to use, easy to navigate and so very easy to find new leads and old leads alike. Cons I do not have any cons to speak of. This CRM is one of the easiest to use. I have used many over the years. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Drake C. Sales Manager Management Consulting ### "Honest Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 March 2, 2026 Experience has been good. Since the app was updated and fills like you are on the actual site it's really nice working out of the office. Pros It makes it super easy to follow up with customers. Also I like that it allows me to control the follow up with the customer. It doesn't do it all for me. Cons I don't like how you can't find more than one spefic type of something a customer inquired on. Like if I wanted to send a mass video through text to people that inquired on 4 different types of campers I have to go through and resend it to all different names. Instead of being able to type it what they inquired on and the system be able to make sure the video isn't over lapping to the same customer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BC BRANDON C. SALES PROFESSIONAL Recreational Facilities and Services ### "AUTORAPTOR IN THE RV BUSINESS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 2, 2026 Very smooth, never used this CRM until I got into RV industry. I was using VinSolutions from COX Auto in the car business. They decluttered the UI on here, much easier access and readability than Vin. Day to day use is much smother and less time consuming. I will say I did like AI integration with Vin, and would like to see AutoRaptor implement the same thing with AI tolls and tools for messaging new leads to identify buyers and window shoppers, ideally. I use this CRM daily and 7 days a week. No major issues on different OS such as my MacBook Pro at home or windows and HP at my office, or even quick logins on the phone while I'm moving around. Pros LOVE THE SCHUDLING AND TEMPLATES FEATURES! Very easy to add custom messaging and replies with dropdown menus. Cons Not much AI implanted yet! I will say I did like AI integration with Vin, and would like to see AutoRaptor implement the same thing with AI tolls and tools for messaging new leads to identify buyers and window shoppers, ideally. As well as potential post sale messaging. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DK Darcy K. AM Automotive ### "User friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 18, 2026 We have been using Auto Raptor for a couple years now and have found this CRM tool to be easy and affective in lead managment Pros Having the ability to call/ text/ email straight from the app that can be on any device is great for someone who is not always at their desk Cons sometimes leads will go into unassigned and does not show it as a new lead, I now know to check this area, it did lead to a few missed opportunities Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JF Jesse F. Sales Automotive ### "Quick feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 17, 2026 It had been decent , not sure if it is there fault , or just the software market . Seem to always have different people. Pros Price and easy to use. Not a bunch of glipse and glamour but perfect for a smaller dealer. There is more robust options but at a cost , they have great value. Cons Reporting could be better , and more customizable. I dont understand why we cant put our road to sale on there. Alternatives considered [AutoCAD](https://www.capterra.com/p/265024/AutoCAD/) Reasons for choosing AutoRaptor CRM Price does everything auto socket does, for less. Not fancy product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DR Devan R. Client Engagement Specialist Automotive ### "Good Automotive CRM, Needs Better Lead Integration" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 February 17, 2026 Overall, I have had a good experience with AutoRaptor, I use it daily as a dealership CRM manager. It gives a good overview of all the sales reps activity and tasks to be done. Pros Autoraptor provides a great platform to manage all your automotive leads with synced inventory and an organized schedule. Cons I don't like that they don't currently have an integration with Meta Suite Lead forms. Also, their email marketing function is not provided in a good format, lacking analytical data. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/118844/AutoRaptor-CRM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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