# Page 10 | AutoRaptor CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is AutoRaptor CRM the right CRM solution for you? Explore 273 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/118844/AutoRaptor-CRM/reviews

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AutoRaptor CRM

4.6 (273)

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Last updated March 13th, 2026

# Page 10 - Reviews of AutoRaptor CRM

## Showing most helpful reviews

Showing 226-250 of 273 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KW

Kim W.  
sales professional  
Automotive  
Used the software for: Less than 6 months

### "A very satisfied customer"

September 30, 2020

5.0

I am very happy. It helps me keep my customers organized and easy to keep up with. I will continue to use it.

Pros

The thing I like most us how it is very organized.

Cons

It freezes up on us a lot and we have to sign out and back in.

Review Source

MP

Mark P.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "AutoRaptor CRM Ease Of Use"

September 27, 2019

5.0

Overall, one of the easiest CRM's I've ever worked with

Pros

It is very user friendly and as a CRM it allows for easy corrections

Cons

A bit too repetitive, also there are some aspects that I wish could just be skipped

Review Source

DW

Doug W.  
Salesman  
Automotive  
Used the software for: Less than 6 months

### "Great to use!"

October 5, 2020

5.0

Easy to use and works really well with texts and emails

Pros

I use Auto Raptor daily to contact leads. I enjoy using it. Easy to use and works really well.

Cons

Don't have a problem with it. It seems to work very well

Review Source

MW

Michael W.  
Sales Manager  
Automotive  
Used the software for: Less than 6 months

### "Great CRM"

May 3, 2019

5.0

Pros

Ease of use and clarity. There isn't a whole lot of things that make this system complicated or redundant.

Cons

Needs to know when there is contact with a client and turn off autoresponders

Review Source

JJ

Jeremy J.  
Sales  
Automotive  
Used the software for: Less than 6 months

### "A great tool"

September 25, 2020

4.0

Pros

I feel like the best thing about this software is how easy it is to use

Cons

A few hiccups when it won't allow me to get rid of the "time until manager notified" even though I've done it

Review Source

KL

Kyle L.  
Marketing Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "Happy with Autoraptor"

March 17, 2020

5.0

Pros

I have enjoyed Autoraptor so far. My favorite feature is the ability to make calls directly through the CRM.

Cons

I wish their was better reporting metrics for the SMS mass texts.

Review Source

mB

michael B.  
Car Salesman  
Automotive  
Used the software for: Less than 6 months

### "Easy Interface"

December 7, 2018

5.0

Pros

How well organized and user friendly the UI is

Cons

when printing the stock number of the vehicle is a very faint light color that sometimes is hard to see on the printed sheet.

Review Source

TM

Tom M.  
Wholesale Manager  
Automotive  
Used the software for: Less than 6 months

### "Trying to do business without a CRM is a nightmare."

May 14, 2019

5.0

Pros

Helps keep a very busy manager focused and on top of all customer interactions.

Cons

The fact we did not find it sooner. 4 months in and Autoraptor has already paid for itself.

Review Source

jR

jayson R.  
BDC Manager  
Automotive  
Used the software for: Less than 6 months

### "AutoRaptor Features"

August 9, 2018

4.0

We needed a crm so it solved that problem, and its simple to use almost to its own disadvantage.

Pros

Its easy for my sales people to use and become familiar with

Cons

how easy it is for someone to mark an up lost or cold just because they didnt pick up, they should have to enter a note when marked cold as to why because i call back and set appointments and sell vehicles to plenty of the cold.

Review Source

TL

Tabitha L.  
salesperson  
Automotive  
Used the software for: Less than 6 months

### "good"

September 30, 2020

5.0

Pros

It's easy to use. I'm able to easily access everything that I need for work.

Cons

The program semi-frequently experiences glitches that put my work day at a temporary halt.

Review Source

DP

Darian P.  
CSR  
Automotive  
Used the software for: Less than 6 months

### "Review"

October 2, 2019

3.0

It is a good helpful tool.

Pros

Its easy to keep track of everything and be organized.

Cons

It is gong to start charging to use phone services. The percentages on there is confusing.

Review Source

tF

tristan F.  
sales man  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Love everything about it"

October 3, 2019

5.0

not having to show my number when making calls and i can store the info for my customers away from work

Pros

i can use it on my phone away from work

Cons

nothing is wrong with it .. very good ..

Review Source

AB

Amanda B.  
Bdc manager  
Automotive  
Used the software for: Less than 6 months

### "AutoRaptor"

November 4, 2018

4.0

Pros

The way you can text from the customer page

Cons

The dashboard...appts and tasks should show up on there.

Review Source

Response from AutoRaptor CRM

November 15, 2018

Hi Amanda, Thank you for the feedback. The Dashboard is designed to give a more broad overview of data in AutoRaptor. I think the Schedule is where you want to go which will show you Appointments, Tasks, and Priorities. The Support team will be happy to walk you through it! Let us know if you have any questions. Thanks again!

AP

Alex P.  
Sales Associate  
Automotive  
Used the software for: Less than 6 months

### "Does what it should"

October 7, 2019

5.0

It's easy to set appointments and keep up with your daily phone calls with customers.

Pros

It's a self explanatory CRM and is easy to use.

Cons

The automated messaging is a little much.

Review Source

RA

Rami A.  
GM  
Automotive  
Used the software for: Less than 6 months

### "Simple CRM Solution lets us focus on CRM "

August 2, 2018

5.0

Overall we are very satisfied, after using a much more complex solution we switched to AutoRaptor and have been very pleased with our progress.

Pros

Ease of use, it was simple to teach non-technical car guys how to get going. All necessary functionality without needing much training.

Cons

Interface although simple for more technical management side I would appreciate more analytics.

Review Source

AP

Andrew P.  
Sales consultant  
Automotive  
Used the software for: Less than 6 months

### "Autoraptor review"

May 10, 2019

5.0

Love it. Makes the job easier!

Pros

Easy way to stay in contact with your customers with reminders and text messaging!

Cons

Nothing yet! Can’t think of a thing at all.

Review Source

KS

Katie S.  
Sales  
Automotive  
Used the software for: Less than 6 months

### "Love it"

March 17, 2020

5.0

Pros

Love the software. Very easy to use and navigate through. Also the tutorials are very informative.

Cons

The searching for customers is not always accurate

Review Source

TG

Thomas G.  
sales  
Automotive  
Used the software for: Less than 6 months

### "overall review"

March 13, 2020

4.0

It has been an easy navagational expierence.

Pros

It is a simple follow the directions software

Cons

I have not found anthing as of yet. It is overall a decent product.

Review Source

GL

Garry L.  
Sales professional  
Automotive  
Used the software for: Less than 6 months

### "Improvements needed to receive top marks"

May 10, 2019

4.0

This is an easy follow system to use.

Pros

It is easy to use. The email follow up is great.

Cons

Its not intigrated with our other systems, inventory updates, F&I etc

Review Source

TM

Trevyr M.  
Sales  
Retail  
Used the software for: Less than 6 months

### "Great"

March 17, 2020

5.0

Pros

Great software, easy to use. Never have had any issue with it whatsoever.

Cons

Nothing, been extremely easy to use, never an issue.

Review Source

LA

Luis A.  
Sales  
Automotive  
Used the software for: Less than 6 months

### "Easy"

November 2, 2018

5.0

Easy to use, no longer than an hr

Pros

Text customers and find out what they are interested on

Cons

When a customer tells me to stop texting

Review Source

AD

Andreja D.  
loan specialist  
Automotive  
Used the software for: Less than 6 months

### "The best thing"

October 11, 2019

5.0

Pros

Easy to use, so helpful ! It keeping you on the track!

Cons

Everything is awesome! There is nothing that I don't like!

Review Source

JZ

Javier Z.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Exactly what we needed!"

December 7, 2018

5.0

It is great being able to handle everything from one place. It was very easy to get started and the videos when you first open really help. If you cant figure something out customer support is there and ready to solve. Thanks !

Pros

Its very easy and the customer support is great!

Cons

Not much really. So far so good. Have not really found anything that i don't like

Review Source

BP

Bruno P.  
Sales manager  
Automotive  
Used the software for: Less than 6 months

### "Very happy"

December 7, 2018

5.0

Great

Pros

Very good system et customer service A1 from AutoRaptor

Cons

To understand is a bit tough but in general all good

Review Source

mM

maria M.  
salesperson  
Automotive  
Used the software for: Less than 6 months

### "Autoraptor review"

March 12, 2020

5.0

Pros

It is very easy to use and self explanitory.

Cons

There are no issues with the software,it just freezes sometimes.

Review Source

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