# Page 3 | AutoRaptor CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is AutoRaptor CRM the right CRM solution for you? Explore 273 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/118844/AutoRaptor-CRM/reviews --- AutoRaptor CRM 4.6 (273) [View alternatives](https://www.capterra.com/p/118844/AutoRaptor-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of AutoRaptor CRM ## Showing most helpful reviews Showing 51-75 of 273 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AA Anas A. Sales Manager Automotive Used the software for: 2+ years ### "Easy, convenient, and reliable" February 15, 2021 5.0 10/10 Pros Autoraptor has made our client communication top-notch, with fast notifications, easy replying (via computer or phone), and simple scheduling Cons Reaching customer support, especially the online chat Reason for choosing AutoRaptor CRM Colleague referral Review Source Response from AutoRaptor CRM September 22, 2021 Hi Anas, Thank you for your feedback. I'm glad AutoRaptor has made client communications easier for you! I'm sorry you feel that it is difficult to reach our support team and we would like to address this issue with you. You can either call us at (888) 421-6533 or email us at support@autoraptor.com and we can discuss this. Thank you. NM Nikole M. CSR Sales Automotive Used the software for: 2+ years ### "Review" June 8, 2022 4.0 medium Pros Tracking new leads and see notes from all the sales Cons Not able to use one main system for entire dealership Review Source LH Lizbeth H. cars sales associate Automotive Used the software for: 6-12 months ### "Great Use" June 13, 2022 5.0 Overall it's not a bad system, It works for operating a business and customer service is exceptional Pros It's great for keeping touch and track of customers. It's pretty self explanatory to use and easy to navigate. Cons There are a few glitches sometimes with doubling of tasks/features. Sometimes if I claim a lead, it'll say that someone else already claimed it even though I clicked it and I have to go back in the system to find that customer to work it. Review Source NR Nick R. Sales Consultant Automotive Used the software for: 6-12 months ### "best crm ever" September 15, 2021 5.0 Pros simple and easy to use. Doesn't have all of the useless feautures and overboard things like dealersocket does. Cons only the manager can merge contacts, sometimes doesn't recognize duplicate leads Review Source Response from AutoRaptor CRM September 17, 2021 Hi Nick, We appreciate your feedback! I'm glad using AutoRaptor has been easy for you! As far as the duplicates, examples are very helpful to our team. You can always email support@autoraptor.com when something happens so they can take a look at the time. KE Kit E. Operations Manager Automotive Used the software for: 2+ years ### "Great CRM for the money" December 18, 2018 4.0 We have used AutoRaptor for five years and it has allowed us to keep better track of potential customers and current customers. This allows us to follow-up and obtain additional sales. Pros We enjoy the texting functionality the most. Our customers do not like to speak on the phone and by being able to text we get a better response. Cons The one area we wish AutoRaptor could improve is better integration with our Dealer Management Software. Review Source KC Kearsten C. Sales rep Automotive Used the software for: 2+ years ### "AutoRaptor Review" December 7, 2018 5.0 I have my own virtual secretary & that's helps to map out my day. Pros I love the reminders & I like the platform. I have watched this program grow for years now & feel as if this is the best it has ever ran. Cons Honestly, I wish that before my leads are marked inactive, it would notify me. I feel like my leads get lost after I finish tasks. I feel hindered and I have to write all of my leads down so that I remember to go back and check on them. Sadly, I end up not touching base with people until I "stumble" back on the lead. By that time, they have usually bought elsewhere. Very aggravating. Review Source VR Verified Reviewer Sales Specialist Automotive Used the software for: 6-12 months ### "AUTO CRAPTOR" August 6, 2018 3.0 It is strictly a CRM. there is no other use that I could see valuable. Pros Nothing really. It is not mobile friendly and forces you to do everything manual when your dms does not transfer. Cons the software is only a CRM. other than that it is a waste of use. If you have tech people that can manually transfer your data for you to the DMS, I assume would make ok. Review Source Response from AutoRaptor CRM August 10, 2018 We are a CRM software only. We do not market or sell our product as anything other than a lead management tool for the sales team. We certainly acknowledge that expanding our integration features will be beneficial to dealerships. However, we stand by our product's ability to help dealerships manage their customer follow up & communication and track source and sales team performance. DS Daniel S. Sales Person Automotive Used the software for: 6-12 months ### "User " September 8, 2021 5.0 Its a good CRM, No real issues Pros The ease of use, such as the schedule, and very user friendly Cons The Layout, needs a refresh! Also not being able to mass text clients Review Source Response from AutoRaptor CRM September 17, 2021 Hi Daniel. I'm glad you've found AutoRaptor to be easy to use! We appreciate your feedback about our layout as well. Also - Good news! We do offer texting campaigns in our Up Sheets Tab! Feel free to reach out to us at support@autoraptor.com, and we can point you in the right direction! Thank you. aS andrew S. sales manager Automotive Used the software for: 2+ years ### "where oh where" March 25, 2020 3.0 Pros Like any automotive CRM it has the basic tools to get the job done Cons search tool doesnt work 50% of the time. when a lead comes in it doesnt automatically find the previous upsheet and creates a duplicate lead. if email was the first matching point then phone number then name i believe it would work better. eLead matches based on this order Review Source DE Dawn E. Operations Manager Automotive Used the software for: Less than 6 months ### "Auto Raptor" May 18, 2024 2.0 Pros The ease of use in order to collect data entered into the CRM Cons The only thing I didn't really care for with Auto Raptor which is tasking reps Review Source BC Bryan C. Sales Automotive Used the software for: 2+ years ### "Bryans Review From Wholesale Auto" November 5, 2018 5.0 Pros what i like is how organized AutoRaptor is. allowing me to see tasks for the day and throughout the week. it keeps my mind clear for helping each of my clients and making sure i dont miss anyone. Cons what i dont like about AutoRaptor is that the same number can help create different Up Sheets. so when i look up a clients number, it has the chance to pull up multiple up sheets and may be different clients all together. i feel like we should not be able to make multiple up sheets with the same phone number or email. Review Source ES Eben S. sales consultant Automotive Used the software for: 6-12 months ### "Auto Raptor Sales tool" September 3, 2021 5.0 still learning all the features but have had no issues Pros easy to use , keeps your deals organized , Cons the follow ups are sometimes to close , Review Source Response from AutoRaptor CRM September 21, 2021 Hi Eben! We appreciate the feedback! If you ever have any question or would like a training to better understand AutoRaptor, feel free to reach out to us at support@autoraptor.com to schedule some time with our team. DP Daniel P. Sales Consultant Automotive Used the software for: 6-12 months ### "Real easy" May 10, 2019 5.0 Aside the Cons, my experience has been positive. I can check updates on my phone, log in early or adjust my hours as needed. the ability to document everything is probably my favorite part. Pros The app makes this software accessible and convenient everywhere, even on the go. Being able to respond to customer inquiries and staying organized has never been easier. Cons Allowing the customer to submit contact information without a name can be tough. Also when two people inquiring for the same deal can get confusing too. For example, a husband can make an inquiry and a day later the wife makes the same inquiry, and then I'm contacting the two without realizing they are one. Review Source Alphonso W. President Automotive Used the software for: 6-12 months ### "Effective CRM" August 2, 2018 5.0 I have had must success with Autoraptor. My appointments have been easy to make and my cancellations have been minimized.. I am selling more. Pros Ease of use..The templates help with the proper introduction to address the customer. Cons More templates that engages the customers Review Source gV german V. finance manager Automotive Used the software for: 6-12 months ### "pretty decent crm" February 23, 2021 5.0 reminders make our life so much easier but it will be nice to get a daily report from sales people activity. Pros easy to use, reminders to follow , birthday reminders Cons no recording calls, to many reports ! , Switched from [Selly Automotive](https://www.capterra.com/p/152126/Selly-Automotive/) looking for more features Review Source Response from AutoRaptor CRM September 22, 2021 Hi German. Thank you for taking the time to write a review. We really appreciate your feedback and are always open to talking about your concerns or wants from the system. Feel free to reach out to our Support Team if you would like to chat a bit more about this! Thank you! LC Leticia C. business development center, assitant manager Automotive Used the software for: 2+ years ### "raptastic" August 7, 2018 5.0 overall use has been positive makes setting appointments easy Pros ease of use. duel capabilities such as email Cons lag in software when using multiple open windows Review Source Response from AutoRaptor CRM August 10, 2018 Thank you for your feedback! Happy to hear the application is helping you at the dealership! Reach out to the Support Team about your multiple window set up, they might be able to suggest a more efficient tactic. Matt W. Sales Team Member Retail Used the software for: 6-12 months ### "Crm" August 2, 2018 5.0 Pros It works. It has a mobile app. We can track vital stats on customers and closings. Cons Mobile app is difficult to use. Wish the SCHEDULE showed up on the app. Wish the carfax was on inventory as well as image. Review Source CW Connor W. CSR Automotive Used the software for: 1-2 years ### "Easy to use good program" June 13, 2022 5.0 Pros Autoraptor is easy to use and connect directly to our customers threw text and email along with the daily tasks it makes it simple Cons Nothing that i am aware of, everything works pretty good Review Source ES Ekta S. Business Analyst Information Technology and Services Used the software for: Less than 6 months ### "The best lead management software for any CRM " September 21, 2023 5.0 Pros This is a simple to use tool to capture leads and communicate with them. Cons There is nothing that I don’t like about AutoRaptor Review Source MH Michael H. Sales Wholesale Used the software for: 2+ years ### "AutoRaptor" May 3, 2019 4.0 Pros I love that I can set my own tasks and the date, I have used about a dozen different CRM's over my years selling and this is the easiest by far to use and learn. Cons Nothing really,I have used quite a few different system's and this one is the easiest to learn Review Source KP Kevin P. CSR Retail Used the software for: 6-12 months ### "Probably one of the best management programs ive used." May 3, 2019 5.0 It really helped keep a steady pace on contacting my customers, especially on days were I'm really busy to make a call I can send message so quick and easy. It really keeps you on your toes Pros What I like most about the software is the ability to interact with customers so easy especially the pre-built templates. The graphs make it easy to manage work progression and really into seeing if we are doing great or not. The stat sheet makes it convenient to track sales lost and sold inventory. Cons I really cant say there's something I can change on the software its perfect nice, clean, and very well organized. Review Source RB Ria B. Sales Rep Automotive Used the software for: Less than 6 months ### "Auto-raptor is efficient" September 10, 2021 5.0 Pros Auto-raptor combines everything into one space so you don't have to own 3 different Apps to do the job of a sales rep, you can call, text and email all in the same place. Cons Two sales reps can not be assigned to all leads. Review Source Response from AutoRaptor CRM September 17, 2021 Hi Ria. We appreciate your feedback! I'm glad AutoRaptor has made things more efficient for you. As far as lead assignment goes, you can always 'share' sales reps on leads so they get access and notifications. Feel free to reach out to us at support@autoraptor.com with any questions. Thank you! ID Iris D. Sales Automotive Used the software for: 2+ years ### "Excellent Program to Keep Track of Clients" May 3, 2019 5.0 Pros I love that this program is user friendly and allows me to keep track of my clients. I like the fact that it lets me create tasks to follow up with appointments and inquires. Cons I wish there was a way to send scheduled text messages to clients. Review Source DC David C. Sales Associate Automotive Used the software for: 1-2 years ### "Auto Raptor User Review" August 9, 2018 5.0 My Daily experience using Auto Raptor has been more than satisfying. Leads come in and you clearly mark their level of importance. Follow Up alerts and Daily Tasks keep you on Track and more productive. My Overall review would be a 10/10 for everything this CRM has to offer and the ease of use factor. Pros I really enjoy Auto Raptor compared to many other CRM's I've used in the past. It is very easy to use and keep tracked of your leads with Daily, Monthly, and Yearly Reminders. Cons I would like to see a few more features added to Auto Raptor like a Purchase Order Option so I do not have to use multiple programs and just complete everything in Auto Raptor. Review Source AA Albert A. Finance Director Automotive Used the software for: 2+ years ### "Great CRM" December 14, 2018 5.0 It's a great tool to use, been using it for years now and very happy with it Pros I love the fact that it's very user friendly Cons I would like to see a scanner on the mobile app to decode the driver license Review Source Response from AutoRaptor CRM December 17, 2018 Hi Albert, Thank you for your feedback! We actually do have an license scanner for the mobile app. If you click on the camera icon from the Dashboard, you can then scan the barcode of a license to upload the customer's information. Reach out to the support team if you run into a problem or don't see what I'm talking about! Similar Products Featured