# Page 4 | AutoRaptor CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is AutoRaptor CRM the right CRM solution for you? Explore 273 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/118844/AutoRaptor-CRM/reviews --- AutoRaptor CRM 4.6 (273) [View alternatives](https://www.capterra.com/p/118844/AutoRaptor-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of AutoRaptor CRM ## Showing most helpful reviews Showing 76-100 of 273 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LV LIZBETH V. SALES Automotive Used the software for: 6-12 months ### "EIGHT MONTHS AND COUNTING..." May 3, 2019 5.0 I STARTED USING IT ABOUT 8 MONTHS AGO AND I LOVE IT. HELPS ME WHEN I AM BUSY LOL Pros HELPS ME SEND E-MAILS AND TEXTS WHEN I AM BUSY OR OFF WORK TO KEEP MY CUSTOMER IN TOUCH AND THEY DON'T FORGET ABOUT ME. Cons WE ARE 3 STORES AND SOME OTHER SALES WOULD STEAL THE CUSTOMER BY ADDING AN ADDITIONAL UPSHEET I WISH THAT FEATURE WOULD GO AWAY LET'S JUST HAVE 1 FOR EACH AT LEAST I CAN TRACK WHEN THEY ARE CALLING MY CUSTOMERS OR IF MY CUSTOMER WHEN TO ANOTHER LOCATION IT WOULD HELP ME BETTER THAN TO KEEP CALLING AND THE CUSTOMER TELLS ME THEY BOUGHT AND I HAVE NO IDEA. Review Source NP Nathan P. Sales Manager Automotive Used the software for: 2+ years ### "CRM Review " September 26, 2020 4.0 Overall, it has been an important tool for our team here at Mark Martin Motors. Pros The software itself is easy to use, and easy for me to train my staff to use. Cons The settings on how to change each user and their responsibilities could be simplified. Review Source VR Verified Reviewer Sales Representative Automotive Used the software for: 6-12 months ### "the best so far " August 2, 2018 5.0 great i would use it agin if i could Pros everything is well organized and easy to use Cons there is a little to much going on needs to be a little more user friendly Review Source RM Raja M. sales manager Automotive Used the software for: 2+ years ### "GREAT CRM" August 6, 2018 5.0 Pros It's easy for even someone that is not computer literate to manage. I have several coworkers that are computer illiterate and they can manage to use this CRM- you cont have to be a rocket scientist. Inventory can be loaded and updated daily through a direct drop. Cons IT has no filtering process for spam email generated by your client base. I constantly receive spam messages from previous customers and prospects, Review Source NG Nasly G. BDC Manager Automotive Used the software for: Less than 6 months ### "EXcellent" September 2, 2021 5.0 Pros a very friendly software compare to others out there, I have used, Dealer Center, Dealer Socket etc and this was the most friendly one to all the staff to use. They provide unlimited users and they have Spanish training available in case you need it. Cons Sending an image by text should be easier, SMS are not unlimited and unless the customers have the exact same information the system does not merge them automatically. Review Source Response from AutoRaptor CRM September 21, 2021 Hi Nasly! Thank you so much for your kind words. We also appreciate your specific feedback. Feel free to reach out to our team if you need anything! VR Verified Reviewer Ceo And Founder Automotive Used the software for: 6-12 months ### "Pretty good CRM for the money.... " August 6, 2018 4.0 Pros Easy to use, very simple to train someone to use properly. Cons Wish there were a few more features. Wish it had an upgrade list. Review Source DS Donna S. Manager Automotive Used the software for: 1-2 years ### "Autoraptor win " December 5, 2019 5.0 Very very good. We have good success with this system. Pros It is easy to use. It keeps things simple. Other systems we use are more difficult to navigate. Autoraptor has always a simple way to manage inventory and answer leads promptly Cons The everyday notifications from the support team. It was a bit much but at the same time nice to know we have someone to help all the time. Review Source DW Dajuane W. Car Salesman Automotive Used the software for: 1-2 years ### "Autoraptor review" October 24, 2019 5.0 It was great. I was able to get more sales using this software instead of just saving a bunch of numbers in my cell phone! Pros I like that it's very easy to keep track of all your customers and be able to enter their contact information and follow up with them Cons You cant transfer from another lot. It makes it where you have to set up new up sheets if you switch to a different car lot Review Source BB Brianna B. Office Manager Automotive Used the software for: 2+ years ### "Overall Satisfied" August 14, 2018 4.0 I like that it is quick easy access to reply to new customers Pros I like that it is easy to add new up sheets and navigate through customers. Cons Not as easy to upload photos to share with customer. Review Source Response from AutoRaptor CRM October 1, 2018 Thank you, Brianna! We appreciate your feedback. I would recommend reaching out to the Support team about the inventory photos. We receive photos in the inventory feed and there is a way to easily insert those into emails to customers so that might help you out quite a bit. BM Bruce M. Sale Automotive Used the software for: Less than 6 months ### "CRM‘s in Nova Scotia are not necessary" October 1, 2020 5.0 I’ve sold cars for 36 years. I have my own system. some of these systems are super invasive in bordering harassment to the customer. It’s designed for rookie sales people that don’t do their job. I’ve had a system since 2001 it has 15,000 customers it. You build stories and dates timelines with every customer and in time you sell a very high ratio. Serial numbers, trade-ins, neighbours, everything and you have to be gentle or they’ll cut you off. Pros Simple straightforward, it’s on my laptop it’s on my phone. it’s easier to get rid of customers if they don’t respond.🤠 Cons The Shame board up in the right hand corner is something out of the 60s, closing ratio should be measured over five years. Switched from [Maestro](https://www.capterra.com/p/36429/RapidResponse/) Move to this new dealership. Because of the other system. Review Source ADRIANNA F. Office Manager Automotive Used the software for: 6-12 months ### "Excellent " December 18, 2018 5.0 Very easy Pros Very easy to use and to navigate, very easy acess. Cons Kinda hard to up date when changing lead owner or status Review Source AW AUTUMN W. finance specialist Automotive Used the software for: 2+ years ### "Autoraptor makes it easier!" October 19, 2019 5.0 Pros I absolutely love the texting options and where you can set up more than one phone to use making calls off of the system it makes job much easier. Cons Not being able to send pics to customers Review Source JM Joe M. Sales Manager Retail Used the software for: 2+ years ### "Not the best CRM" August 2, 2018 3.0 None. They don't change Pros Nothing really. If I had to say something good so I can fill out characters I would have to say that "it's easy to put a new customer in Cons Everything. It is antiquated and some of the worst reports I've ever seen Review Source Response from AutoRaptor CRM October 1, 2018 Joe, sorry to hear that AutoRaptor isn't meeting your needs. We know there is lots of room for improvement and we are committed to doing so while maintaining simplicity and effectiveness in the CRM. RP RAFAEL P. Manager Automotive Used the software for: 2+ years ### "Simple to use solution" May 17, 2019 5.0 Pros Able to quickly and accurately input entire deal, and print out the paperwork. 2 minutes start to finish Cons It has been fine so far. It seems to work so well because of the simplicity Review Source MB Marietta B. Business Development Manager Automotive Used the software for: 6-12 months ### "My experience" June 28, 2022 5.0 Being able to track and assign leads Pros The product is very easy to use and navigate. Cons The thing that I liked least was being able to see when you removed a salesman from an upsheet. Review Source CR Chad R. GSM Automotive Used the software for: 2+ years ### "Great CRM" December 14, 2018 4.0 Outstanding CRM with all the tools you need to succeed Pros Easy access to customer contacts, user friendly for my entire staff Cons graphs could be more specific about overall lead activity Review Source RS Rogelio S. Sales Manager Retail Used the software for: 2+ years ### "Good Software to track your customer base" August 2, 2018 4.0 It accomplishes the mission of completing our goals each month. Pros It gives the user the option to modify their customer information for future use. Cons Some glitches that won't track some user inputs such as when the user has added tasks to their customer up sheets. When trade information is inputted, there should be a time stamp of when the appraisal amount was inputted. Review Source RG Rafael G. sales rep Marketing and Advertising Used the software for: 6-12 months ### "Auto Raptor review " June 6, 2022 5.0 Love the setup , best way to keep up with customer very organized Pros Easy and fast access, highly recommended! Cons Not much to complain about pretty easy and straight forward Review Source BS Brandon S. Sales Consultant Automotive Used the software for: 1-2 years ### "AutoRaptor - A great system to complete efficient, result driven work flow. " December 14, 2018 5.0 I work at a premium luxury dealer with a varying customer base and multiple cars they can select from. The email function of the system as well as how to integrate cars to files and keep track of all of them is perfect for my dealership culture. Stupendous Job!! Pros The great thing about AutoRaptor is that it flows through each of its windows very easy and makes organizing multiple tasks a breeze. In essence, it is clean, crisp, simple and straight to the point data management. Cons I can honestly say I have no dislikes about the current AutoRaptor Platform. Review Source JK John K. Store Director Automotive Used the software for: 2+ years ### "Review" September 25, 2020 5.0 Good product Pros Ease of use and the calendar feature keeps the data organized. Cons Slow at times and search features are too broad. Results are not specific Review Source JM Jamie M. Marketing Manager Automotive Used the software for: 2+ years ### "Really easy to use" August 6, 2018 5.0 Really satisfied with the entire experience. Pros Autoraptor makes it really easy to manage all our leads and keeps all our communications organized. The new texting feature is really awesome as well and makes it easier than ever to communicate with potential buyers. Cons Really need some better spam filters to keep false leads out of the system. Review Source JC Justin C. sales manager Automotive Used the software for: 6-12 months ### "My review" June 3, 2022 5.0 have no complaints does what its suppose to do Pros customer crm is good and easy to use for first time users Cons tasks log are a little difficult to manage Review Source TL Thomas L. Sales Automotive Used the software for: 2+ years ### "Auto Raptor Review" August 2, 2018 5.0 Pros What I like most about Auto Raptor is how easily I can manage my contacts to ensure I can stay in contact with my clientele. Cons What I dislike most about the software is the mobile app. I wish I was able to use the mobile app to work from other places besides my office, but the app is very dated and not functioning at its best. Review Source TC Timothy C. sales Retail Used the software for: Less than 6 months ### "Good system could be better" May 14, 2019 3.0 keeps leads split evenly between sales guys thats about the only thing I haven't said and that is the main reason we use it. If we wanted to spend more money on a crm I am sure there is better less clunky options. Thank you. Pros gets leads in one place, easy to text and email customer and see all communication. makes it easy to see everything and get all the information in one place. Cons the fact that you can't text or email pictures with the mobile app is a joke. Also the mobile app is clunky and garbage I won't use it because it doesn't work and makes you have to take extra steps to get anything done. Also the fact that it doesn't pick up names meaning if someone uses a different phone number or email than it won't merge the leads it has caused a couple issues between sales guys because they both get a lead for the same customer. Review Source rB richard B. sales Automotive Used the software for: 2+ years ### "my opinion " December 7, 2018 3.0 none Pros it is very simple and easy to use just lacks details nessasry as a dealership grows Cons lead count issues when merging old client Review Source Similar Products Featured