# Page 5 | AutoRaptor CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is AutoRaptor CRM the right CRM solution for you? Explore 273 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/118844/AutoRaptor-CRM/reviews --- AutoRaptor CRM 4.6 (273) [View alternatives](https://www.capterra.com/p/118844/AutoRaptor-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of AutoRaptor CRM ## Showing most helpful reviews Showing 101-125 of 273 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AK Amanda K. asales manager Automotive Used the software for: 2+ years ### "we love autoraptor!" May 14, 2019 5.0 overall love it for our company! Pros very easy to learn! our staff loves it! Cons the automated messages, customers get annoyed with sometimes. Review Source CR Cesar R. sales Automotive Used the software for: 2+ years ### "Sales " August 9, 2018 5.0 I like the program , made my sales double and makes my follow ups easier . Pros I like the easy reminders it features to follow up . ( Emails , calls , birthdays and Anniversary's) Cons I like to text more with MY OWN number , if maybe they could intergrade the sales person number instead of a different number that would be great . Review Source TN Tom N. Manager Automotive Used the software for: 2+ years ### "Good value CRM" August 6, 2018 3.0 Pros Very inexpensive and very easy to use. Can do a lot of basic functions well. Cons The software is simplistic compared to others. Other product can do a lot more. Review Source Response from AutoRaptor CRM August 10, 2018 We appreciate your feedback. We strive to keep our application easy to use and effective. We know we can improve upon our features and will work to do so while maintaining our ease of use. VR Verified Reviewer GM Automotive Used the software for: 1-2 years ### "EASY CRM GREAT REPORTING" May 3, 2019 5.0 Pros The reporting features helps me to keep employees accountable. I can use the accurate and extensive reports daily. I also really like that when an employee is off i can pick up right where they left off Cons No opinion everything is great. I like everything about it. Review Source AW Andy W. Sales Automotive Used the software for: 1-2 years ### "My assessment of autoraptor" December 7, 2018 5.0 Cons: I found none Pros Pros: Very easy to follow and to comp her hand. No problems at all navigating through the different areas of the program site Cons Very easy to follow and to comp her hand. No problems at all navigating through the different areas of the program site. Review Source DP David P. Sales Associate Automotive Used the software for: 2+ years ### "CRM Opinion" August 3, 2018 5.0 With the incredible support I've received, I can't think of any other company, much less a CRM software company that has anything even close to this set up. Pros User Friendliness and it thinks like a sales person, not a computer geek. Cons There are a few small features that could be improved on but seriously, they are not that important. Review Source BH Benji H. Sales Rep. Automotive Used the software for: 1-2 years ### "Value. Simple. Justifiable." August 2, 2018 5.0 I think the customer service has been great. In addition, it functions as we want it to and adds to ability to reach out to customers. Pros I like this software because it gives the functions we need, and has the ability to improve our business. It is set up for easy use without sacrificing capabilities. I believe we see a return on our investment with AutoRaptor CRM. Cons Appearance. A little more attention to detail, and improved color scheme. Mobile App could be enhanced. Review Source DA Danny A. Owner Automotive Used the software for: 2+ years ### "AutoRaptor allowed us as an independent get the results of the big guys." August 2, 2018 4.0 The people at AutoRaptor are awesome. You won’t find better support and a willingness to halo you succeed. Amy is the reason we won’t listen to competitors as they don’t have her. Great company. Pros The affordability and functionality. Feature packed as well. Cons The inability to control the timing of round robin lead distribution. Review Source RL Ron L. Manager Automotive Used the software for: 2+ years ### "Auto raptor is a good tool for the money" August 6, 2018 4.0 It does the job well enough for a smaller dealership with few employees. I like that they continue to try to make things more efficient to use and improve performance Pros It is a decent functional product for the money. Does allow for efficient follow up tool. Cons Has problems at times merging old leads with repeat leads. Review Source TP Toriano P. General Manager Automotive Used the software for: 2+ years ### "General Review" May 10, 2019 3.0 Pros I like the way in which you submit deals Cons the layout of the program is quite bulky Review Source GC Greg C. Sales Automotive Used the software for: 1-2 years ### "Organization " February 5, 2019 5.0 Pros I like most how I can keep all my detailed notes extremely organized. I can categorize whether the call was an incoming call or out going call or if i left a message. Cons It is hard to track whether a customer is hot cold warm or lost because if anyone else is looking at my auto raptor we may have a different definition of a "warm" customer. Review Source jA josh A. sales person Automotive Used the software for: 6-12 months ### "AutoRaptor serv/review" March 24, 2020 5.0 Its great , I did not have to have 500 sticky notes all over my desk , also if im not here it allows others to stay up to date with my customers . Pros After learning to use ( and I have a hard time turning on computers let alone using programs ). I find it very used friendly and is best tool I have seen yet for uniting companys and managering customers ! Cons putting in appraisals , I still have some issues with this . Review Source AH Allen H. Sales Manager Automotive Used the software for: 1-2 years ### "Autoraptor Review" December 7, 2018 5.0 Great follow up plan. Birthdays and anniversaries are right there for you to make an impression. Pros Very easy to add customers, recall customers by using keywords in the note section( looking for a Ford F-150) for example Cons No desking feature. Would be nice to be able to input a customer and a vehicle, then put that to a purchase agreement without having to switch to a different program and input the customers information all over again. Review Source DG Dan G. Mgr Automotive Used the software for: 2+ years ### "Most convenient CRM out there." December 18, 2018 5.0 Love the experience and the quick response by reps whenever we are working through a glitch of any kind. Super helpful people. Pros The ease of using it and how it is to integrate with our other DMS and web hosts services. Cons The unfortunate increases that happen with texting app costs and such. Review Source MB Michael B. Sales Financial Services Used the software for: 6-12 months ### "AutoRaptor Rocks!" June 8, 2022 5.0 Fantastic! Pros It allows ease and tracking pre and post sale of clients Cons sometimes clunky with features that could aid my process but overall more than getting the job done Review Source BW Brad W. Sales And Finance Manager Automotive Used the software for: 2+ years ### "Good bang for the buck" August 6, 2018 4.0 Overall a very good product for the money spent. I've used a lot of worthless CRMs over the last 19 years on the Auto industry Pros The over all cost an effect is very good! Cons Available for users to adjust templates. Need to separate what an administrator and user can use a little more Review Source MH Melissa H. Internet Sales Manager Automotive Used the software for: 6-12 months ### "Super easy CRM" September 12, 2019 5.0 Overall the best part is the ease of use, that even my older sales people catch on to it quick. Pros The ease of use, straight to the point. The ability to mark it sold then to delivered, that way I can keep up with all of my sales peoples activity. Cons Not too crazy about the app version of this product, it could be made to be a little more easier to access whenever I'm out of the office. Review Source JS Joseph S. Sales Professional Automotive Used the software for: 6-12 months ### "The ONLY way to operate a sales driven business " December 14, 2018 4.0 Overall Good! But the search is not that great if you just type in one name.. seems like it gives you the least likely of results. And if the spelling is slightly off it won’t even give you a result. Pros Easy to use, and a great way to keep track of leads Cons Terrible search engine, if you type in just a first name or last name you will get literally every result EXCEPT for the most recent people in your crm. It’ll give you every person you’re not looking for. I’ve always had issues with one person having multiple upsheets and have a slightly different name but the same phone number or email. Review Source MR Melvin R. Salesman Automotive Used the software for: 2+ years ### "Melvin at Barrett" December 7, 2018 5.0 I have used it for the past 3 and a half years It has really made my job easier and more efficient. Great tool for car sales Pros Accuracy being able to multi-task at work with all the right information needed to do my job Cons not really anything Only it slows up every so often Review Source pO peter O. Sales Automotive Used the software for: Less than 6 months ### "Veteran sales guy" December 8, 2018 3.0 I think you have a good product...it meets my expectations. I few things ...but overall you are good Pros Ive had a few different CRMs over the years...that most recently was with the VIN solutions CRM Your product is ok..and although some glitches...Its an ok system. Im not sure what the cost is but Im guessing the reason we are using it is cost. Some of the glitches are when you are adding a vehicle...the options to select disappear.Also sometime when searching for a customer to see of there is an up sheet or existing customer...one may not show..then I add a customer to find a duplicate. Overall..its an ok tool. Cons The lease quote tool ...although I don't have access..Ive been experimenting with quotes under Dawnes profile. The interest rate should be in percent not decimal. Doesn't convert it appears. Would like to have that added to my profile. ..the details portion of the lease quote tool Review Source ZP Zakiyya P. car sales Marketing and Advertising Used the software for: 1-2 years ### "CRM" December 7, 2018 5.0 good Pros Easy to use no problems fining what i need Cons you took out the option to print a cba and we use them on a daily basis we now every to do it another way that is a little difficult Review Source cP chris P. salesman Retail Used the software for: Less than 6 months ### "Linking customers" September 27, 2019 5.0 As a salesman, this systems allows us to manage our customers very effectively. That makes it easier to communicate among ourselves in case the customer comes in when we are not here. Two things i wish i could change I guess would be 1) We cant enter a comment on another salesmen's customer without going thru management which makes it a pain in the you know what to update the customers file, and 2) i would somehow figure out a way to link Husbands and wives together in the system so that two salesmen arnt working on the same customer. Pros It is easy to input information and manage your customers. Cons Not much. Maybe the fact that i have been working customers all the while another salesman is working the husband or wife of the same customer. That creates a little bit of an issue. Review Source SW Shayna W. Finance Director Automotive Used the software for: 2+ years ### "Autoraptor" August 6, 2018 4.0 Pros It is very user friendly and easy to train new sales people on the software. Cons The only disadvantage is sometimes it is hard to nagivate through the upsheets and find particular upsheets without going through each one. Review Source JP Joe P. Salesman Automotive Used the software for: 2+ years ### "Review for Autoraptor" December 18, 2018 4.0 In the beginning it was a little difficult, but over time I got use to it and now that I know the ins-and-outs I enjoy using it for my customers Pros It is easy to keep organized and helps with sells Cons I dont like the phone application. To difficult to use Review Source MN Michelle N. Sales Agent Transportation/Trucking/Railroad Used the software for: 2+ years ### "its awesome! " August 3, 2018 5.0 This is my first time using it, and i like it so far. I really think there should be more features Pros I like that is so easy to add a customer Cons I really think they should be more features and more easy to use. For simple and more detailed. Review Source Similar Products Featured