# Business in a Box Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Business in a Box the right Human Resources solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/118848/business-in-a-box/reviews --- Business in a Box 4.6 (49) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Business in a Box Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews SB Sean Stephen B General ManagerStaffing and Recruiting, 51 - 200 employeesUsed the software for: Less than 6 months. “Other than a slightly higher price in comparison to other products, Business -in-a-Box has proven to be a valuable asset at all levels.“ November 10, 2023 WH Walid H CEOCapital Markets, 2 - 10 employeesUsed the software for: Less than 6 months. “Nothing is impressive as the legal docs suggested are very plain vanilla - very poor value for money“ April 30, 2023 FB Franco B Executive ConsultantExecutive Office, Self-employedUsed the software for: More than 2 years. “Contracts in BIAB seem decent as references but the Company clearly lacks integrity and a customer care focus“ August 31, 2022 ## Showing most helpful reviews Showing 1-25 of 49 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Betzabe S. Co Founder Used the software for: Less than 6 months ### "With this software, you can be a real expert in business. " July 3, 2018 5.0 I used it in college. With this software, I learned a lot. Pros I like the ENORMOUS quantity of templates, of formats... this without a doubt, gives you an advantage when you want to do a business of any kind. You can certainly look like an expert with this software. Cons Nowadays, there's more than one way to do a business... maybe this software needs to get out of the box a little bit. but in terms of software is awesome. Review Source Response from Biztree July 5, 2018 Thank you! BP Benson P. General Manager Facilities Services Used the software for: 2+ years ### "Business-in-a-box review by Mosotech Engineering Ltd " March 5, 2022 5.0 At Mosotech Engineering Limited, it has been an excellent business tool for us that has helped us work effectively in managing administrative documentation requirements. It gave us more time to work on more technically complex work. The templates also gave us the baseline of being able to do documentation that we would have outsourced. Casing examples are the Legal Contracts documents. It is easier for our engineers to draft the contract agreements and sent drafts to the legal personnel for legal sanitation. Cuts down the process and time in half. We get our administrative documentation done effectively with the Business-in-a-box documents. Pros Business-in-a-box documents are relevant to current best business practices and have helped our employees work more effectively. In a technically oriented business like ours, documentations are administrative issues that kill time for more critical technical, engineering, and project management work. Business-in-a-box documents solved this problem for us. Cons Business-in-a-box capture almost all best-business-practice documents. However, for highly technical businesses like ours, I would like to see more technically oriented documents in project management. Reason for choosing Business in a Box Business-in-a-box has been the first online document templates we've purchased in 2018 and we have loved usefulness in our business for the last 4 years since we started business in 2008. Review Source VR Verified Reviewer Commercial Director Civil Engineering Used the software for: Less than 6 months ### "Product key missing and no response " May 9, 2019 1.0 I have just ordered and paid for the Business In A Box license and lifetime support but unable to run as the product key is missing. The payment was made through credit card and within seconds i had the receipt of payment made but after 2 hours of complain i have still not received any response. Hope i have not being cheated and wasted money Pros Once i get the product key and used then only i can provide any feedback. Cons Product key is missing and no response from customer support or sales team. Review Source Response from Biztree May 10, 2019 We are sorry that you are having trouble with your software. Your product key was sent to you via email. Please check your spam filter, and make sure to add biztree.com to your safe senders list. Also note that our offices are open from 8AM to 8PM Eastern time, Monday to Thursday, and 8AM to 6PM on Friday. We were closed when you posted this, but we have now resolved all the issues received overnight, and none fit your description. You can reach us by email at support@biztree.com, or by phone at 1-866-383-4100 (America) or 1-514-768-4100. BA Brandi A. owner Cosmetics Used the software for: I used a free trial ### "Business-in-a-Box" July 27, 2023 5.0 Pros I love how everything you need to run your business is right there in template form. It's simple to edit your templates and professional. Cons The cost is what got me to switch. It is pricey. Review Source AG Alba G. Director Accounting Used the software for: 2+ years ### "Excellent Software easy to use " September 11, 2022 5.0 Very good experience. I love it! Pros Business plans and contracts are easy to adapt with my clients needs. Very good examples! Cons It needs more library in Spanish specifically for its business plans Review Source BO Babatunde O. Director Information Technology and Services Used the software for: 2+ years ### "Gem in a Box" December 3, 2018 5.0 Writing of proposals and contracts. Pros Everything about contained in the package with continuous development to make better. Ease of use and great value for money. Used it for a few years now. Cons Takes over word on installed PC which can sometimes be very annoying. Review Source Response from Biztree December 13, 2018 Dear Babatunde, Thank you very much for your review. We are happy to know that the Business-in-a-Box software is serving its purpose for you. As for the issue that you mention in the Cons section, I believe that you are referring to the Business-in-a-Box toolbar. We recently added this toolbar to allow our users to use our templates directly from Word or Excel. Please note that there are 2 ways you can disable the toolbar in Office: From Business-in-a-Box: Click on SETTINGS/Office Templates Toolbar. Select Disabled, then click on the yellow Save button. You will need to restart Office then the toolbars will be gone. If you do not see this option, you need to use the next method. From Word or Excel: In order to disable the add-in, go to FILE/Options/Add-Ins, select "COM-Add-ins" from "Manage" combo-box, click "Go", un-check "Business-in-a-Box Office Toolbar", click OK. Certainly, do not hesitate to contact us should you need any further assistance. Biztree Team OF Owen F. Partner Accounting Used the software for: 2+ years ### "Exceptional Product, Huge array of Documents, simple to use. " December 20, 2018 5.0 I have solved many Accountancy and Legal issues with this product. It does all the name suggests. It should be "ALL-Businesses-in-a-box" ! Pros Almost any form of Contract and related documents readily available, and easily filled in and customisable. This is like having every professions library on your computer, just dip in and out as you require! Customer Service, WOW is all I can say. I have only good things to say here, Never had a problem, and they really do care. Simple and honest, one of the few products that just keeps giving. Cons I really cannot with good consience say that there are Cons. Sure you can never please all people at all times, but this product really goes for it!! Review Source Response from Biztree December 24, 2018 Hello Owen, Thank you so much for this nice review! We are very happy to know that Business-in-a-Box is serving its purpose for you. Happy Holidays! Your Biztree Team VR Verified Reviewer Founder Wholesale Used the software for: 1-2 years ### "It is easy to use and save a lot of time." December 10, 2018 5.0 Pros This software is easy to get along with it. It contains all what I need. Cons I don't think there's disavantage on this software as it helps me a lot in daily business Review Source Response from Biztree December 13, 2018 Hello, Thank you very much for your review! We are happy to know that the Business-in-a-Box software is serving its purpose for you. Certainly, do not hesitate to contact us should you have any question. Biztree Team VR Verified Reviewer CFO Accounting Used the software for: 2+ years ### "Business-in-a-Box - Check" January 25, 2019 4.0 Whatever business case I have, Business-in-a-Box provides me with a broad range of proposals and almost never let me down. Pros The software is easy to use and the templates are wonderful as a basis and source to create new contracts adjusted to the respective situation. Cons Improvements of the layout of the contracts would be beneficial Review Source VR Verified Reviewer Chief Executive Officer Hospital & Health Care Used the software for: 1-2 years ### "Review" December 6, 2018 5.0 Pretty awesome Pros It has amazing forms that save a ton of time Cons It needs to be more capable with platforms like google drive Review Source Response from Biztree December 13, 2018 Hello, Thank you very much for your review. We are happy to know that you are fully taking advantage of the Business-in-a-Box library. As for Google Drive, please note that it is possible to save the templates in Google Drive, after installing it onto your machine. Certainly, do not hesitate to contact us should you need any further assistance. Biztree Team TH Tamer H. CFO Packaging and Containers Used the software for: 2+ years ### "Amazing and helpful" January 17, 2019 5.0 I have been using it since 2015 and still, its an amazing business support especially in financial and planning, legal and other documents. Pros how easy to find templates and adjust them. Cons nothing, everything was perfect and full of samples Review Source Response from Biztree January 23, 2019 Hello Tamer, We are very happy to know that Business-in-a-Box is still serving its purpose for you. Certainly, do not hesitate to contact us should you have any question! Your Biztree Team RS Rich S. General Manager Maritime Used the software for: 2+ years ### "Business-in-a-Box review" January 23, 2019 5.0 Pros It works and provides a large variety of templates for just about any type document you would want. Cons None. I did not have anything occur or distract me while working on several important project documents. Review Source Response from Biztree January 24, 2019 Dear Richard, Thank you, we are very delighted to know that Business-in-a-Box is still serving its purpose for you. Please do not hesitate to contact us should you have any question! Your Biztree Team PL Paul L. MD Textiles Used the software for: 2+ years ### "Time Saver" February 28, 2019 5.0 Sometimes you just need an agreement or similar you have never come across before. Now I simply download a template, adapt to my business and now I have it. Fantastic. Pros Business in a box is a great tool. Most documents you need in business are available to easily adapt to your business. Cons I can not think of any cons for the software. Review Source MP Marie P. Office Manager Retail Used the software for: I used a free trial ### "BEST BUSINESS DOCUMENT TEMPLETE" November 27, 2018 5.0 Pros Easy to created templetes in the quickest formats! I feel that this is the best formatted templetes for our business! The cost is so reasonable! Cons Alot of information at first, but very easy to understand! Review Source Response from Biztree December 13, 2018 Hello Marie, Thank you for this review, we appreciate it. We are happy to know that you are enjoying the free trial of the Business-in-a-Box software. Please note that the free trial is unlimited. Take your time to review the documents and do not hesitate to contact us should you have any question! You can reach us over the phone at the toll free number 1 866 383 4100 or via email to support@biztree.com We usually answer all emails with a few hours. Your Biztree Team RM Rhodes M. Managing Director Business Supplies and Equipment Used the software for: Less than 6 months ### "Mr" September 27, 2023 5.0 Excellent Pros Easy to use and documents alway Easy to download Cons Easily accessible and documents are true as you would want to have them Reason for choosing Business in a Box Because its easy to use Review Source PT Phylicia T. Virtual Assistant Executive Office Used the software for: I used a free trial ### "This app is great for your documents" December 12, 2019 5.0 All the legal documents that I needed at the time I was able to get them drafted up without going through the hassle of a lawyer. For that I am happy. Pros What I like most about this software is the fact that I can get done for you documents all in one place. Cons What I like least about this software is the fact that I cannot copy and paste any of the documents. Review Source JR Julie R. Hearing aid dispenser Health, Wellness and Fitness Used the software for: I used a free trial ### "My business in a box" November 4, 2025 5.0 I like this software. It makes team collaborations easy and managing and organizing my business so much better. Pros Business in a box is easy to use. I come up with my business designs and use their templates to bring my invoices and documents to life. Cons What I like best about Business in a Box is that I can use it across Google Docs and Word. This makes performance easy as I already have Google docs and Word set up for use with this software. Review Source Response from Biztree November 10, 2025 Thank you for your positive words! FB Franco B. Executive Consultant Executive Office Used the software for: 2+ years ### "unfair practice and subscription" August 31, 2022 2.0 Contracts in BIAB seem decent as references but the Company clearly lacks integrity and a customer care focus Pros was innovative at the beginning in 2011 and seemed promising. Now I just feel cheated. See my review for more Cons In the early days of Business in a Box ( 2011) I purchased a LIFE TIME membership for which I paid upfront for use of the platform. Hence as it was a life-time subscription , I naturally assumed that all future versions and evolutions of the product would be accessible to me. Sounds normal and obvious, right? Well surprise surprise...here is what I received as response from them after a couple of years of not having used it > " the "Lifetime" referred to the life of the software, The software reached end of life in 2020. You can still use the software that was purchased back in 2011 and you will have support for the software. But in regards to the cloud version that we have we cannot offer it to you for free but however I can offer you a discounted price if you wish to have access to the cloud version. We can offer you the cloud version at $119.88 per year, if that interests you please let us know". It seems that the company is now cheating us original Lifetime members , the same members who likely helped them on the road to success, out of our deal by making the TECHNOLOGY used to deliver the product they sold us, and NOT the product itself, a way for them to get out of their obligation. Totally unfair. I wonder if BIAB has a contract sample for how to cheat consumers out of a life time membership. I'd be curious to see their early stage investor decks and how they used growth in LT memberships to secure investor funding. Review Source Tina H. CEO Construction Used the software for: 6-12 months ### "Wowza! This stuff is awesome." October 9, 2018 5.0 I am run a virtual assisting and business advisory firm and I use Business in a Box multiple times a week for many different clients in a variety of industries> it has allowed me to better service my clients within their businesses. Pros When I purchased Business in a Box, I wasn't really sure what to expect but I needed a really well drafted agreement and Business in a Box had it. I felt that the purchase was worth the money and once I purchased it I was in heaven. I cannot believe all of the templates and forms and products that are available within this software. It's made my life so much easier in every way from writing business plans, to marketing, writing and establishing agreements, and so much more. Cons Once you create or use Business in a Box to create a file, you MUST always have a Business in a Box subscription to continue to use that file. You cannot simply save it and use it forever. You will always need to have that subscription current. But in the end it is worth it. It's a simple cost of doing business. Review Source Response from Biztree December 13, 2018 Hello Tina, Thank you very much for this review. We are happy to know that you are enjoying the variety of forms and documents that the Business-in-a-Box library includes. As for the comment you included in the Cons section, please contact us either over the phone at the toll free number 1 866 383 4100 or via email at support@biztree.com. We will be happy to assist you to make the best use of your templates. Kindest regards, Your Biztree Team Ella D J. Sales Executive/Senior Administrator Construction Used the software for: Less than 6 months ### "Absolutely amazing app" December 4, 2021 5.0 Business in a box overall is the best business management tool I've ever had the pleasure to work with. I absolutely love Business in a box. Pros I can honestly say that Business in a box is one of the best applications I've ever had the pleasure to work with and it has been a great asset to our company and in being able to keep track of finances, employees, Clients and Documents. Cons I honestly don't have any complaints about the application or the software, It hasn't been giving me any reason to dislike the software at all. Reason for choosing Business in a Box Business in a box was the best business management application by far. Review Source VR Verified Reviewer President, CEO Education Management Used the software for: 2+ years ### ""Out of the Box" convenience" August 7, 2018 5.0 I use them regularly (and update regularly) for simple terms of transactions documents. Pros You can find a business document to use that is reliable and comprehensive. The included document categories are exhaustive , and most can be used 'out of the box.' Value for money spent is really excellent. For business people with limited writing skills, you can find almost anything you need in the everyday course of transactions. Interface large but intuitive. Cons Don't rely on legal documents without a legal review by someone qualified for your business category and state. Review Source Response from Biztree December 13, 2018 Hello, Thank you very much for your review. We are happy to know that the Business-in-a-Box software is serving its purpose for you. As for the comment that you included in the Cons section, you are absolutely right. We always recommend our users to have their important contracts reviewed by a lawyer or a legal service before signing them. Naturally, the lawyer does not charge the same price for reviewing a document than he would for writing it from scratch. Do not hesitate to contact us should you have any question. Your Biztree Team Shanice P. Event Coordinating Manager Events Services Used the software for: 6-12 months ### "Just Amazing!" February 7, 2019 5.0 Using business in a box has allowed me to work more efficiently in my turn around time in creating contracts or documents. It saved me a lot on time management and of course making me look super professional to our clients. Although the price may scare away some I'd say it worth it. It's a one-time investment for those who write lots of documents. Thank you guys for the amazing product! Pros I love that I can find just about if not every type of document I can think of (in different versions as well). Everything is so easy to modify. Customer service is on point!! I did not even realize when my email was replied to (usually you wait so long to hear back I almost forgot about it) Although I may not need it right now they're different languages. Cons Don't have any at the moment. If there's an issue it's super minor Review Source Response from Biztree February 8, 2019 Hello Shanice, We are so happy to know that Business-in-a-Box is serving its purpose for you! :-) Do not hesitate to contact us should you have any question. Your Biztree Team DP Danley P. Business Consultant Financial Services Used the software for: 2+ years ### "Business in a Box " January 24, 2019 5.0 I used it primarily for business plans. Pros I have using various versions of Business in a Box for many years. It’s an excellent template for preparing business plans. It guides you nicely through the process with its use of tables, graphs and charts. It saves time and money. Cons It may seem a little cumbersome for some users who may lack accounting fundamentals. Review Source Response from Biztree January 25, 2019 Hello Danley, We are happy to know that that Business-in-a-Box assisted you to create Business Plans. As for your comment about accounting fundamentals, you may want to take a look at a unique tool that we are recommending to all our clients now. https://www.biztree.com/budgeto/ Budgeto is an online application that makes it quick and easy to build a complete financial plan, including: - Profit & Loss Statement Forecast - Balance Sheet Forecast - Cash Flow Forecast Budgeto allows you to make multiple scenarios, collaborate with your accountant, share to investors and export to PDF or Excel. Learn More & Start Your 30-Day Free Trial: https://www.biztree.com/budgeto/ To your business success! Your Biztree Team VR Verified Reviewer Manager - major projects Civil Engineering Used the software for: 2+ years ### "Business-in-a-Box Review" January 7, 2019 5.0 I use it for my company departmets Pros Everything It has all documents I need to run my companies Cons Nothing. I like everything all document a are well written Review Source CS Cedric S. President & CEO Wholesale Used the software for: 2+ years ### "Awesome Product" December 28, 2018 5.0 Just having the proper forms available and just having the ease of just filling in key information that is relevant to you. When compared to other similar products this ranks #1 in my opinion. Pros The software is a complete business tool with all the necessary forms needed for running a successful business. The customer service is also excellent, Anytime something was not working properly the customer service team was right on top of it and made sure I continued to have a pleasurable experience using the product. Cons So far none at this time, as I fine this to be a great product and would highly recommend. Review Source Response from Biztree January 2, 2019 Hello Cedric, Thank you so much for this review! We are so happy to hear that Business-in-a-Box is making your work life easier. Certainly, do not hesitate to contact us should you have any question. Your Biztree Team Talk to a Capterra advisor for free and get results within 15 minutes.