# DataTrans WebEDI & eCommerce Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DataTrans WebEDI & eCommerce the right EDI solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/118869/WebEDI/reviews --- DataTrans WebEDI & eCommerce 5 (19) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of DataTrans WebEDI & eCommerce Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-19 of 19 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jae Y. VP of Sales and Marketing Wholesale Used the software for: 6-12 months ### "DataTrans WebEDI Review" September 2, 2020 5.0 We loved it after our partners were integrated. We hit a little bump on the road when it was difficult to reach someone with our new integration but that was resolved after \[SENSITIVE CONTENT HIDDEN\] got involved. Now very happy with the service. Pros I love the fact that this solution does not require a long term contract or huge upfront costs. It pretty much offers most of the same service as the larger EDI service providers. Cons Follow up and new integration but this was resolved really quickly and efficiently as soon as upper management got involved. Alternatives considered [TrueCommerce EDI Solutions](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/)[SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/) Reason for choosing DataTrans WebEDI & eCommerce No long term contract and minimal upfront cost. Review Source BT Brenda T. Chief Operations Officer Pharmaceuticals Used the software for: 2+ years ### "RA McNeil Co" February 7, 2019 5.0 Sorry, we are a small company and this was a pricy solution to a problem we did not know we had. We were forced by our customers to go EDI. However that said, it is very nice to find our customer orders in one place. After doing business with several expensive EDI companies, Data Trans Solutions was suggested. They meet our needs and the price is comfortable. Pros It is mostly simple and easy to use, the notifications are prompt. Cons Every customer's order and invoice (810/850) layout is different and that is probably not their fault but it is a chore. Required info is supposed to be highlighted but not all of it is and that causes some delays in getting the tasks done. Our order clerk logs in and will keep the portal open, the portal does not refresh unless she logs out and back in. (The notifications come to me, which I could change) Review Source VR Verified Reviewer National Sales Manager Apparel & Fashion Used the software for: 2+ years ### "Experience with Data Trans" April 12, 2019 5.0 I had some issues with receiving edi's from one of our customers and customer service took care of the issue quickly and efficiently. Pros it's very visual and is fairly easy to use Cons I would like to see easier ways to save a file. Like right clicking and saving the file. Review Source LR Louisa R. Accounting Retail Used the software for: 2+ years ### "Best EDI solution, service and price" December 20, 2018 5.0 Pros The WebEDI portal is extremely user-friendly and allows our team to easily process transactions and manage activity. Plus anytime we have any questions, DataTrans team is very responsive and knowledgeable. Our company started out small and as we grew the DataTrans team offered us solutions to best support our needs. They are the best in the business! Cons Love the software, we have 0 complaints. Review Source VB Valerie B. Inventory Admin Cosmetics Used the software for: 2+ years ### "Data Trans " April 16, 2019 5.0 Customer Service is always very helpful and get the issues fix promptly. Pros it is easy to use works well with our system. Cons When trying to update files sometimes other files get a little out of wack and needed fixing. Review Source RR Rick R. Owner Food Production Used the software for: 2+ years ### "Data Trans is there" November 29, 2019 5.0 mostly involve proof of transmission of invoices Pros Ease of use and Support from issues that arise in transmission between EDI companies Cons none very helpful staff support is the best Reason for choosing DataTrans WebEDI & eCommerce Support Review Source RK Ren K. operations manager Food Production Used the software for: 2+ years ### "Great service, easy to use program" January 16, 2020 5.0 Pros Very easy and intuitive. Makes receiving and billing for POs as easy as it could be. Cons That it doesn't translate directly to our accounting software and inventory controls. Review Source BS Bruce S. Owner Computer Software Used the software for: 2+ years ### "Datatrans" April 10, 2019 5.0 Pros Ease of setup, use and administration. Datatrans makes getting started with EDI simple. Cons None, it works the way it should with minimal administration Review Source VR Verified Reviewer Office Support Specialist Machinery Used the software for: 2+ years ### "EDI REVIEW" April 12, 2019 5.0 Pros The ease of transmitting invoices to customers and receiving information. Cons It would be nice to have an initial startup training. Review Source JR Juan R. Adminisitrative Manager Consumer Goods Used the software for: 2+ years ### "Great Service!!" November 11, 2019 5.0 Pros Everything!!! when i need something their team is always there to help me Cons nothing at all, everything is great, not issues! Review Source VP Vicki P. Sales Manager Printing Used the software for: Less than 6 months ### "Ease of Use" November 19, 2019 5.0 We are able to communicate with our customer through the portal. This was not an option with our customer it was a must have. Pros At first glance the program seemed to be overwhelming. The team at DataTrans made the transition very easy. They offer flexible training and even one on one training to get you through the process. DataTrans also worked closely with my customer to verify successful EDI transmission. We had zero down time with DataTrans. The ease of using this program has made our lives much easier. Thank you for your prompt service and excellent support. Cons We have nothing we don't like about DataTrans Reason for choosing DataTrans WebEDI & eCommerce We choose Data Trans because they understood what we were talking about right out of the gate. The support from this company is exceptional. We couldn't be happier. Review Source LL Liza L. Pur Food & Beverages Used the software for: 2+ years ### "Jan's Enterprise " June 7, 2019 5.0 Very Good \[SENSITIVE CONTENT HIDDEN\] help a lot in setting up to add new customers account. Pros Fast to open and easy to access. Manageable Cons Search button didn't work when we type the specific PO #. So we need to scroll down and look one by one to search the PO # that we looking for Review Source AG Annette G. CEO Food & Beverages Used the software for: 1-2 years ### "Great Customer Service - \[SENSITIVE CONTENT\]" July 6, 2021 5.0 My overall experience has been very positive with DataTrans. I have to credit my positiveness with customer service rep, \[SENSITVE CONTENT\]. He has been an awesome asset and guided me through some many questions from day one. Always professional and kind. That really means a lot. Pros I like the easy flow of the software and simplicity. Cons I can really think of any cons at this time. Review Source KB Katrina B. Compliance Coordinator Consumer Goods Used the software for: Less than 6 months ### "Customer support" August 15, 2019 5.0 Pros The support we received was phenomenal. I really appreciated have a contact that was able to reach out on our behalf to test, as well as keep us in the loop during the process, and walking us through steps over the phone whenever we needed it. I feel confident working with Datatrans in the future, knowing we have this kind of support. Cons I don't know if there anything to particularly dislike, it's pretty straight forward to use. Review Source SG Scott G. General Manager Mining & Metals Used the software for: 2+ years ### "Customer Service" March 21, 2019 5.0 Tremendous Pros The software is very easy to use and the rare times I need support, our rep is always there to provide whatever support I need. Cons Nothing. I have no complaints what so ever. Review Source HH Heather H. owner Consumer Goods Used the software for: Less than 6 months ### "New Broker needing help - and I got it" September 13, 2019 5.0 I had the most amazing person walking me through the process. The representative was the one that deserves a raise. There is nothing easy about EDI and even more with the largest retailer in the US, she made it as least painful as possible. Pros I like the ease of the interface. Customer service has been exceptional Cons I do not have enough time with the program to list something I do not like at this time. Review Source SW Sommer W. Owner partner Consumer Goods Used the software for: Less than 6 months ### "Great Partnership" June 5, 2019 5.0 My personal partnership with Wena was great- On boarding us all the way through getting set up with our number one client Pros Easy to use and easy to understand- The program is inexpensive to get started and scalable Cons It is really user friendly and easy to use, cost is efficient and scalable. Review Source TR Todd R. VP Business Development and Brand Strategy Building Materials Used the software for: Less than 6 months ### "Great customer service" April 15, 2019 5.0 Excellent! Great service and people. Pros Our rep, Wena, took her time to walk us through how to use this software. She made it easy to understand. Cons So far, I can't think of anything. It seems easy to use. Review Source TF Tracie F. Sales Rep Wholesale Used the software for: Less than 6 months ### "Great EDI software " November 12, 2019 5.0 My overall experience has been great. The DataTrans team is quick to respond to questions. I also love the price point on this solution considering we are very small business. Pros DataTrans EDI seems very easy to navigate and the staff is extremely helpful. The test PO and connections with our retailer went through the first time and so far seems like a seamless process. Cons The biggest challenge is having to learn all the terms and language associated with EDI in general. Reason for choosing DataTrans WebEDI & eCommerce The price point and the fact they had worked previously with large retail partners. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.