--- title: "Formstack Forms Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Formstack Forms Software - reviews, pricing plans, popular comparisons to other Form Builder products and more." source_url: "https://www.capterra.com/p/118892/Formstack/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Formstack Forms Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Formstack Forms ## What is Formstack Forms? Formstack Forms is a no-code online form builder that automates data collection for mid-market organizations, streamlining manual tasks and integrating with over 250 apps to ensure seamless data flow. With professional features like conditional logic, multi-step forms, and form prefill, Formstack Forms enables users to create customized forms effortlessly. Scalable for growing organizations, Formstack Forms also serves as the first step toward more advanced solutions like document generation and e-signature capabilities, making it a comprehensive tool for end-to-end process automation. Key features: - AI-Powered Form Builder - Multi-Step Forms - Form to Form Prefill ## What is Formstack Forms used for? [Forms Automation](https://www.capterra.com/forms-automation-software/)[Form Builder](https://www.capterra.com/form-builder-software/)[Data Collection](https://www.capterra.com/data-collection-software/) Top alternative Featured Overall rating Based on 130 user reviews Reviews sentiment Positive 80% Neutral 8% Negative 12% Starting price $83 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Formstack Forms?[Manage this product listing](https://www.g2.com/products/formstack-forms/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Formstack Forms 4.0 (130) VS. [4.5 (103)](https://www.capterra.com/p/144453/FormAssembly/reviews/) Starting Price $83 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (129) Ease Of Use 4.5 (11,574) Value For Money 3.7 (91) Value For Money 4.4 (7,447) Customer Service 3.7 (90) Customer Service 4.4 (6,527) ## Formstack Forms alternatives [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) [4.7 (11,604)](https://www.capterra.com/p/176571/Google-Forms/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176571/Google-Forms/) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) [4.7 (2,930)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158456/JotForm-4-0/) [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/) [4.4 (175)](https://www.capterra.com/p/122770/123ContactForm/reviews/) Starting price $37.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122770/123ContactForm/) Highest Rated [Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/) [4.8 (257)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/138990/Cognito-Forms/) ## FAQs about Formstack Forms Overview ### What problems does Formstack Forms solve? Formstack Forms solves paper-based, scattered, and manually processed information collection by letting teams build customized online registrations, surveys, intake forms, waivers, and order forms. Conditional logic, automated notifications, approvals, payments, and CRM or spreadsheet connections reduce follow-up and data entry. Sales, operations, event, risk-management, customer service, and healthcare teams benefit most. Answer based on 100 reviews Overview ### Which roles and teams benefit most from Formstack Forms? Formstack Forms is most used by business owners, office managers, and operations teams that collect client information, manage intake, and standardize administrative requests. Developers and IT support staff build and maintain connected forms, while analysts, coordinators, project leaders, and marketing teams gather data, track submissions, and support campaign or program workflows. Answer based on 125 reviews Overview ### What company size and industries is Formstack Forms built for? Formstack Forms is built for mid-market businesses across industries, though 70% of reviewers are small businesses. It supports both technical and non-technical users managing data capture, with midsize companies representing 20% and enterprises 10%. Common reviewer industries include nonprofit organization management (10%), health, wellness and fitness (7%), and religious institutions (7%). Answer based on 129 reviews Features and Usability ### What are the key features of Formstack Forms? Formstack Forms includes a drag-and-drop form builder for customizable forms and data collection, with conditional logic for tailored question paths. Core capabilities include third-party integrations and API access, data export and reporting, plus workflow automation through notifications, approvals, and automated email responses. Payment processing and electronic signatures support registration and intake forms. Answer based on 78 reviews Pricing ### How much does it cost and what fees or limitations are included? Formstack Forms starts at $83 per user/month, billed annually, with a free trial available. The Forms plan includes one builder user, 25 forms, 1,000 stored submissions per form, 25,000 total stored submissions, and 2GB storage. Reviewers describe pricing as steep for small or light-use organizations, though some find the annual fee worthwhile. Answer based on 37 reviews Integrations ### Which third-party tools and platforms does Formstack Forms integrate with? Formstack Forms integrates with over 40 integrations, including Google Drive, Google Sheets, Google Calendar, Dropbox, Box, Constant Contact, AWeber, and FreshBooks. Its catalog also connects forms with CRM, email marketing, document management, analytics, accounting, and website platforms such as Creatio AI CRM, Campaign Monitor by Marigold, Formstack Documents, and Drupal. Answer based on 18 reviews Getting Started and Support ### How easy is it to onboard and train a team on Formstack Forms? Formstack Forms offers live online sessions, webinars, documentation, and videos to support team training. Reviewers report that nontechnical staff can usually learn the drag-and-drop builder and basic form creation within minutes. Administrators and users managing logic, customization, integrations, or large form libraries may need more time to become comfortable. Answer based on 12 reviews Getting Started and Support ### What customer support options does Formstack Forms offer, and how do users rate the experience? Formstack Forms offers email/help desk, FAQ/forum, knowledge base, and chat support. User experiences are mixed: some report friendly, prompt assistance and quick issue resolution, while others cite slow replies, repeated troubleshooting steps, difficulty reaching knowledgeable staff, and unresolved technical or billing concerns. Answer based on 33 reviews Data collection ### How well does Formstack Forms collect and organize data? Formstack Forms makes online data collection organized and accessible for registrations, surveys, waivers, and intake forms. Sales teams and organizations moving from paper value its quick builder, notifications, approvals, exports, and CRM connections. However, advanced reporting, field variety, complex conditional logic, form formatting, and some integrations can require extra work or additional services. Answer based on 33 reviews ## Features AI summary Based on 2,914 Form Builder reviews Capterra data shows that buyers of form builder software rank the following features as their top priorities: - **Customizable Forms** (**57%** of reviewers rated this feature as critical) - **Forms Creation & Design** (**54%**) - **Customizable Fields** (**53%**) Formstack Forms supports all three of the features reviewers value most: **Customizable Forms**, **Forms Creation & Design**, and **Customizable Fields**. Together, these capabilities give teams the flexibility to build forms that match their processes, create polished user experiences, and capture the right information for each workflow, helping businesses collect data more efficiently and improve accuracy. Customizable Forms 4.2 (19) 73.68% of 19 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Forms Creation & Design 3.4 (14) 57.14% of 14 reviewers that rated this feature as important or highly important Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Customizable Fields 3.9 (18) 77.78% of 18 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Data Capture and Transfer 4.5 (8) 112.50% of 8 reviewers that rated this feature as important or highly important Import, collect, and capture data from multiple sources Mobile Access 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Data Import/Export 4.4 (20) 85.00% of 20 reviewers that rated this feature as important or highly important Import and export data to and from software applications Formstack Forms 82 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval A list of registered participants Automatically populating fields or sections within a form Create, manage, and print wearable badges Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Online registration for classes Provides a channel for team members to share AI models, media files, communicate, and work together Track and report regulatory data to either internal management or external stakeholders Capability of a software or system to make decisions and perform actions based on specified conditions Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Alter the layout and content of dashboards Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Analyze survey results via statistical testing or crosstabs directly within the software Import, collect, and capture data from multiple sources Connect to big data sources Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Protect sensitive data for digital privacy Graphical representation of data Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Schedule and manage the logistics of activities and other gatherings Online registration for events Automate repetitive tasks such as filling out information or creating certain types of forms Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database Create, design and modify the flow and processes of tasks in a project Register a group/batch of attendees Compliant with HIPAA, which sets standards for sensitive patient data protection Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Distribute a survey via mobile devices Drag and drop/visual interfaces that allow non-tech users to build without writing code Ability of websites, web applications, or mobile applications to function without an active internet connection Practice of collecting data and responses for market research/surveys without an internet connection Real-time registration over the web Accept, record, and reconcile financial transactions Visually identify, define, and map all details and relationships surrounding business process models and elements Survey design technique that directs respondents to different questions based on their previous answers Pre-written repository of questions that can be reused within a course or for assessment or interviews Integration of respondents' answers from previous survey questions into subsequent questions or text Randomize the displayed order of questions and answer options Oversee the process of issuing refunds Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Limit the number of participants with certain characteristics you want to complete the survey Ensure the answer provided fits set parameters (numerical, positive number, etc.) Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Check-in and out via a mobile device or kiosk Allow users to access multiple services after entering their login credentials once Survey popup over a webpage to specific users based on their behavior Skip over or route respondents to different questions based on their previous answers Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Allow media to be embedded in the question or answer options Create and manage surveys Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Track the status and progress of tasks Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Modifying a website's URL to enhance readability, branding, or campaign alignment Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track revisions and updates made to files and navigate between different versions Web form that allows users to enter data that is sent and processed for different reasons Streamlining repetitive tasks and activities through automated and predefined workflows Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (126) 4.0 Based on 126 reviews ## Pricing Value for money 3.7 (91) Free Trial [View pricing plan details](https://www.capterra.com/p/118892/Formstack/pricing/) Forms $83.00 Per User,Per Month It includes: - 20 Digital Forms - 1,000 Submissions Per Form - Drag-and-Drop Form Builder - Custom Themes - Pass Form data to 150 tools - Payment Integrations Value for money 3.7 (91) 3.7 Based on 91 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (90) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (90) 3.7 Based on 90 reviews ## User reviews Overall rating 4.0 Based on 130 reviews Filter by rating 5(59) 4(45) 3(11) 2(2) 1(13) Mentioned topic Sorted by most recent AH Aneury H. Electrical Engineer Consumer Goods ### "Formstack forms " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 15, 2026 Formstack forms is a strong choice for business that needs secure data collection and automated workflows Pros It's a very easy to use form creation tool, it can be integrated with other tools and can Automatically collect data for approval, reducing manual work and its very secure and affordable for its value Cons Depending on the plan the usage of it can be limited for summiting forms and storage available also some configuration may need required when using the first time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Madeline-Michelle C. Management Commercial Real Estate ### "Flexible Forms for Everyday Business Needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 September 22, 2026 Formstack Forms makes collecting and organizing information easier, though setup can take some time. Pros Creating forms is simple, with flexible templates, helpful integrations, and easy response tracking. Cons Some advanced features take time to learn, and pricing may feel high for a smaller team or projects! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. John L. Office Manager Construction ### "Formstack Forms does not dissapoint!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2026 Overall, I am extremely happy with Formstack Forms. It makes my work life so much easier being able to quickly use a template to create a document. Pros I love how easy it is to use the templates to make forms and also the document generation. It really makes work life easier. Cons I have not had any issues using Formstack. Any difficulty with making the forms/documents have been short lived as I can easily find answers with the help section. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JZ Janet Z. Administrative assistant Education Management ### "Using FormStack" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 14, 2026 Pros Ability to individualize the information in which you can recruit information and accessibility across technology. Cons None that come to mind right away. I however was not part of the switch from Formstack to DocuSign so I don't know how it compares regarding pricing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jessica H. Processor Staffing and Recruiting ### "Formstack Forms is a great way to gather simple data" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 August 11, 2026 Definitely not for small budgets. Great for large teams and big corporations personally google forms is a much easier and cheaper option. Pros You don't have to know how to code to use. It has a lot of integration for any different software you use. Makes it great for form creation in any field of business. Cons Definitely not for small businesses with small budgets. Not a lot in the way of customization. What it makes up for in data efficiency it is spent in learning how to use the integration and storage set up. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Riccardo B. Marketing Expert Machinery ### "Forms, signatures and more" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 26, 2026 Pros Complete solution for forms and data acquisitions including signatures in some plans. Good customization options. Cons Very expensive product but could be the first choice if you own a big company or you want to scale with no surprises. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Aleah H. OSS Consumer Services ### "A Good Tool Once You Get Past the Learning Curve" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 8, 2026 My overall experience with Formstack Forms has been good, but it took some time to get there. In the beginning, it was not the easiest platform to navigate, and I ran into some frustration with locating forms and keeping up with submission alerts. However, once I spent more time looking around and learning the system, it became much easier to use. Overall, it is a solid app with a lot of value, though it can become a bit overwhelming when you are working with a high volume of forms. Pros What I liked most about Formstack Forms is that once I took the time to explore it, I could see that it is a very capable tool. It offers a lot of functionality and can be really useful for creating and managing forms. After getting more familiar with the platform, it became easier to understand how much it can do and how helpful it can be for organizing information. Cons What I liked least was that it did not feel very user-friendly at first. There was definitely a learning curve, especially when trying to find forms or stay alerted when new submissions came in. It can also start to feel a little chaotic when you are managing a large number of forms, which makes navigation and organization more difficult than it should be. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Khushdeep G. Sales Furniture ### "Easy and efficient form builder for everyday business use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 3, 2026 Easy drag-and-drop form creation, no coding required, and useful integrations that help keep everything organized and reduce manual work. Pros Formstack Forms has been very helpful in my sales work for creating and managing online forms without any technical difficulty. It makes data collection simple, organized, and much faster compared to manual methods. Overall, it improves workflow efficiency and saves time in daily tasks. Cons Some advanced features take time to learn, and the pricing can feel slightly high for light or occasional use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW Amber W. Lead IT Project Manager Automotive ### "Top Form Creation Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2026 My overall experience with this tool was great and I would highly recommend it to project managers looking for an easy way to track risks. Pros I liked that I was able to create any type of forms for my teams for risk management. When there was an issue my team could log it. Cons I didn’t have a dislike about Formstack forms because it was an easy process and it had great integration. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Communications Project Manager Wholesale ### "All-in-one form solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 1, 2026 Overall, my experience with Formstack Forms has been very positive. It is a reliable and useful tool that makes form creation, data collection, and workflow management much easier. Pros Formstack Forms makes it easy to build and manage forms without needing a lot of technical knowledge. I really like how quickly you can create professional-looking forms, customize fields, and collect information in a clean, organized way. Cons At times, Formstack Forms can feel a little clunky, especially when working through more advanced form logic, integrations, or formatting options. Some settings are not always as intuitive as they could be, so it can take a little trial and error to get everything working exactly the way you want. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/118892/Formstack/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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