# Page 5 | Formstack Forms Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Formstack Forms the right Form Builder solution for you? Explore 121 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/118892/Formstack/reviews

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Formstack Forms

4 (121)

[View alternatives](https://www.capterra.com/p/118892/Formstack/alternatives/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Formstack Forms

## Showing most helpful reviews

Showing 101-121 of 121 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Recruiter  
Human Resources  
Used the software for: I used a free trial

### "Review of Formstack"

September 8, 2019

4.0

Overall, it’s good to use. However, I would use Google Forms over Formstack.

Pros

It does have a variety of different themes and layouts. I was able to use the free trial and I like it.

Cons

It does offer a free trial however, I would rather use Google Forms. With me having a Google account, I can be able to make a form for free versus paying for it with Formstack.

Review Source

VR

Verified Reviewer  
Owner  
  
Used the software for: Less than 6 months

### "I came to FormStack from Wufoo and see a lot of similarities in the platforms but FormStack offers m"

December 22, 2017

5.0

Pros

Easy of use Clean interface Ability to easily customize forms Ability to download in many different formats

Cons

No 100% HIPPA compliant feature yet, although I believe it's in the works Accessing the view live form button takes a few clicks to get to and I wish it was a bit more centrally located

Review Source

SD

Susanna D.  
Preschool Teacher  
Primary/Secondary Education  
Used the software for: 2+ years

### "User friendly"

November 27, 2018

5.0

Pros

Easy way to get feedback that is needed from customers. Very user friendly on the customer end. Seems like it’s the most commonly used.

Cons

Not much to say since not familiar with the admin/creator side.

Review Source

Response from Formstack

November 28, 2018

Thank you, Susanna for taking the time to leave Formstack a great review!

VR

Verified Reviewer  
Assistant manager  
Consumer Goods  
Used the software for: 6-12 months

### "Form stack "

April 16, 2020

5.0

Overall, I’ve had an excellent experience working with formstack and am happy to continue using.

Pros

I love how easy to use and collect safe formstack is. It was easy to navigate and use from the get go.

Cons

I have no complaints about formstack. It’s meets my needs and I can easily change the form if needed.

Review Source

HS

Heather S.  
Accounts Receivable  
Mental Health Care  
Used the software for: 2+ years

### "Need a form?"

December 10, 2019

5.0

Overall Formstack does what it is supposed to do, and it doesn't seem like there are any comparable alternative platforms.

Pros

This is an easy and safe software to use to send forms and create forms. I have used this on my phone and it works great for quick communication.

Cons

No cons that I can think of. The only thing I need to do is upgrade to a bigger phone so it is wasy to use!

Review Source

MF

Matt F.  
VP Client Success  
Computer Software  
Used the software for: 6-12 months

### "Great Product!"

May 18, 2020

5.0

Very good experience. Easy to follow help site and integrates with a ton of applications

Pros

Easily Integrates with Salesforce standard objects, as well as, custom objects.

Cons

It would be very nice to be able to switch back and forth between their product suite without logging in and out.

Review Source

KZ

Kristen Z.  
project manager  
Internet  
Used the software for: 1-2 years

### "A nice HIPAA compliant system"

July 17, 2019

4.0

Pros

I was glad to find a form builder that is suitable for healthcare clients and not overpriced.

Cons

I liked the user experience of type form better, but overall this system better met our needs.

Review Source

LG

Laurel G.  
Coordinator  
Education Management  
Used the software for: 6-12 months

### "Great form builder!"

July 21, 2023

4.0

Pros

Easy to use, easy to collect the information I needed.

Cons

Had some difficulty with integrations in our e-commerce.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Review Source

RS

Ron S.  
IT Director  
Education Management  
Used the software for: Less than 6 months

### "Good program for moving paper forms online"

September 30, 2019

4.0

Very good, been able to administer tests for people online that we previously could not.

Pros

Relatively easy to duplicate your paper form online. Inspection forms, test etc.. can be created with relative ease for most users.

Cons

More complex form may require paid for support, but the fact that this is available is a great asset for our company.

Switched from

[GoFormz](https://www.capterra.com/p/125634/GoFormz/)

Goformz allows users to download a copy of the proprietary form.

Review Source

MY

Meagan Y.  
Registration & Logistics Manager  
Religious Institutions  
Used the software for: Less than 6 months

### "Formstack is a great solution"

April 2, 2019

4.0

Pros

I love how Formstack is so customizable.

Cons

Some aspects of Formstack are very advanced while others (such as their integration with Google Sheets) is far more limited.

Review Source

JT

Jeremy T.  
Lead Developer  
  
Used the software for: 1-2 years

### "Easy to use and flexible"

June 7, 2017

4.0

Pros

The form builder is easy to use for forms that need to be built quickly. They provide an API which makes it useful to make smaller applications that need to collect data more powerful and flexible.

Cons

The form builder gets a little slow and clunky when editing a form once you start to have over 30 form fields or multiple pages and logical conditions.

Review Source

Response from Formstack

July 11, 2017

Thank you, Jeremy! We are happy that you find our API useful! We are sorry to hear that you've had a problem with app speed while editing larger, more complex forms. If have any issues with that moving forward, please reach out to our Support team.

MV

Mike V.  
Coordinator  
Retail  
Used the software for: 6-12 months

### "Great & Easy to Use!"

May 17, 2019

5.0

Pros

I love the various uses that you can use formstack for. The most important thing is how secure it is and how you can have anyone enter their information.

Cons

I think the toughest thing is getting people use to using it and knowing that it's safe to submit their information using the various forms.

Review Source

Response from Formstack

May 21, 2019

Hi Mike! Thanks for taking the time to leave your review. We really appreciate your feedback! Let us know if there's any documentation you'd like us to share in regards to our security features to help alleviate any concern. We'd be happy to help!

VR

Verified Reviewer  
Fitness Trainer  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Lots of options for integration "

February 5, 2019

4.0

Pros

Integrates with a wide variety of other platforms

Cons

Sometimes it takes expert insight to set up with other software

Review Source

VR

Verified Reviewer  
Retail Operations Specialist  
Banking  
Used the software for: Less than 6 months

### "Depends what you truly need "

March 18, 2019

4.0

Customer support was unable to provide a great answer to some questions. When asking for NDA, they asked I signed up for a service before receiving support.

Pros

Ability to create custom forms with conditional fields was great. Easy to start and create an internal demo. Made an online form look slick. Ability to remove branding.

Cons

Due to the nature of the product, their servers have access to your inputted data. The cost to receive NDA was too high. Depends on what you use this for, whether it is worth it or not.

Review Source

BO

Brittany O.  
Employee Engagement Manager  
Food Production  
Used the software for: 6-12 months

### "Fun, easy, understandable "

November 29, 2017

5.0

Pros

Ease of use!!! I trained myself on how to use forms. I even discovered and taught myself how to use the logic (if/then) questions and it made my forms so much better!

Cons

I don't like the idea of the 'Themes'. I would like to be able to use as many themes as I would like.

Review Source

Amanda H.  
Associate Director  
Higher Education  
Used the software for: Less than 6 months

### "FormStack is a solid offering in a form-heavy world"

December 11, 2019

5.0

Overall, this is a solid program with few, if any, bugs. It won't inspire sonnets but it gets the job done.

Pros

FormStack is easy to set up, and the forms themselves are visually appealing and easy to use for the end-user.

Cons

There is little to dislike about FormStack. While it may not be the most exciting program you'll use, it's reliable.

Review Source

David C.  
Project Manager  
Entertainment  
Used the software for: I used a free trial

### "null"

January 20, 2016

4.0

Review Source

Whitney L.  
Administrative Assistant  
Consumer Services  
Used the software for: Less than 6 months

### "Formstack"

September 19, 2018

4.0

Pros

It is nice to be able to have a centralized form, and to have all the finished applications deposited in the same spot. It is also nice because it allows for both open and close ended questions

Cons

Sometimes can be finicky to set up, but once it is up and running it is great!

Review Source

JT

Josh T.  
Director of Sales & Marketing  
Entertainment  
Used the software for: Less than 6 months

### "Couldn't be happier."

February 1, 2017

5.0

I've used Formastack for a few months and like it so far. Forms are easy to create and professional looking.

Review Source

Response from Formstack

April 5, 2017

Great news! We love to see happy customers!

HR

Hillary R.  
HR Director  
  
Used the software for: 6-12 months

### "Great survey solution"

March 15, 2018

5.0

Pros

Very user-friendly and easy to create forms and surveys as you wish. Conditional logic lets you customize the experience easily. The forms look nice also, the dashboard is simple and nice for review.

Review Source

Response from Formstack

April 6, 2018

Thank you, Hillary! We appreciate you taking time out of your day to leave us such a wonderful review. We continually strive to improve our product and appreciate all customer ideas. Please feel free to leave us any recommendations you may have at https://ideas.formstack.com.

ZD

Zanita D.  
Admin  
Financial Services  
Used the software for: I used a free trial

### "Formstack Review"

November 22, 2018

4.0

Pros

Formstack is a useful software and easy to access. it has many features

Cons

It can be difficult to apply the many features it offers. So can be time consuming to find the exact feature required

Review Source

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