# Formstack Forms Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Formstack Forms Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/118892/Formstack --- # Formstack Forms Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Formstack Forms ## What is Formstack Forms? No-strings 14-day Free Trial. Tired of trying to keep track of stacks of paper, lengthy email chains, documents you need to approve, and paperwork you need to sign? Save yourself the paper and the headache with Formstack’s online form builder. From patient intake and new student registration to annual reviews and client invoicing, Formstack can help you streamline workflows for any industry.  Formstack offers multiple robust features, including over 150 integrations with various payment processors, cloud-storage providers, CRMs, accounting tools,  project management software, and more. Formstack puts data security first and supports HIPAA use cases. With features like data encryption, SCIM, and invisible reCAPTCHA, you can rest easy knowing your data is safe. Whether you’re trying to improve your patient registration process, streamline your student registration processes, or collect better leads for your marketing team, Formstack can help you succeed and make better business decisions ## What is Formstack Forms used for? [Form Builder](https://www.capterra.com/form-builder-software/)[Forms Automation](https://www.capterra.com/forms-automation-software/)[Data Collection](https://www.capterra.com/data-collection-software/) Overall rating Based on 120 user reviews Reviews sentiment Positive 79% Neutral 8% Negative 13% Starting price $83 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Formstack Forms alternatives Highest Rated [5.0 (1)](https://www.capterra.com/p/150611/Forms-On-Fire-Mobile/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (9,256)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/118892/Formstack/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Forms Creation & Design 3.3 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Customizable Fields 3.8 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Customizable Forms 4.0 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Data Import/Export 4.3 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Import and export data to and from software applications Data Capture and Transfer 4.4 (7) 114.29% of 7 reviewers that rated this feature as important or highly important Import, collect, and capture data from multiple sources Forms Management 4.6 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Store, manage and track all forms in a centralized location Formstack Forms 81 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval A list of registered participants Automatically populating fields or sections within a form Create, manage, and print wearable badges Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Online registration for classes Provides a channel for team members to share media files, communicate, and work together Track and report regulatory data to either internal management or external stakeholders Capability of a software or system to make decisions and perform actions based on specified conditions Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Alter the layout and content of dashboards Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Analyze survey results via statistical testing or crosstabs directly within the software Import, collect, and capture data from multiple sources Connect to big data sources Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Protect sensitive data for digital privacy Graphical representation of data Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Schedule and manage the logistics of activities and other gatherings Online registration for events Automate repetitive tasks such as filling out information or creating certain types of forms Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database Create, design and modify the flow and processes of tasks in a project Register a group/batch of attendees Compliant with HIPAA, which sets standards for sensitive patient data protection Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Distribute a survey via mobile devices Drag and drop/visual interfaces that allow non-tech users to build without writing code Practice of collecting data and responses for market research/surveys without an internet connection Real-time registration over the web Accept, record, and reconcile financial transactions Visually identify, define, and map all details and relationships surrounding business process models and elements Streamlining repetitive tasks and activities through automated and predefined workflows Survey design technique that directs respondents to different questions based on their previous answers Pre-written repository of questions that can be reused within a course or for assessment or interviews Integration of respondents' answers from previous survey questions into subsequent questions or text Randomize the displayed order of questions and answer options Oversee the process of issuing refunds Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Limit the number of participants with certain characteristics you want to complete the survey Ensure the answer provided fits set parameters (numerical, positive number, etc.) Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Check-in and out via a mobile device or kiosk Allow users to access multiple services after entering their login credentials once Survey popup over a webpage to specific users based on their behavior Skip over or route respondents to different questions based on their previous answers Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Allow media to be embedded in the question or answer options Create and manage surveys Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Track the status and progress of tasks Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Modifying a website's URL to enhance readability, branding, or campaign alignment Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track revisions and updates made to files and navigate between different versions Web form that allows users to enter data that is sent and processed for different reasons Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (116) 4.0 Based on 116 reviews ## Pricing Value for money 3.7 (83) Free Trial Forms $83.00 Per User,Per Month It includes: - 20 Digital Forms - 1,000 Submissions Per Form - Drag-and-Drop Form Builder - Custom Themes - Pass Form data to 150 tools - Payment Integrations Value for money 3.7 (83) 3.7 Based on 83 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (82) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (82) 3.6 Based on 82 reviews ## User reviews Overall rating 4.0 Based on 120 reviews Filter by rating 5(56) 4(39) 3(10) 2(2) 1(13) Mentioned topic Sorted by most recent AJ G. IT Systems Administrator Food Production ### "High Quality Native Salesforce Integration Form Tool. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 26, 2026 Overall, I found the quality to be top notch. Navigating the tool within Salesforce was not as user friendly as the standalone version. The detail, the customizability, and the broad range of integration is what makes this tool so good. Pros While this tool has a bit of a learning curve compared to other form tools, it is very high quality. The form creation aspect of it is powerful. It offers a very wide range of options and customization. While I did not use it to for any payment integration, they worked with all the major players in that market. With its native Salesforce integration, this tool is perfect for those needing to embed in the Salesforce house. Cons The tool was a bit overwhelming. Which is ultimately what makes this product work so well. It has a lot of moving parts. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Adewale S. HIO Health, Wellness and Fitness ### "Operability and intuitiveness" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 19, 2026 Overall Formststack Fotm is quite imquitibe. It interoperates well with my OS and summarily, it's amazing that onboarding process is smooth and the application combines well with others. Pros I like the way Form Stack works. It's quite easy to fill out and navigate giving on qiestion at a time with corresponding progress flow display. It's quite flexible and easily personalosed. Cons Formstack Form progressive filling could sometimes be challemging especially for mew users. Going back the window coilf also ne difficult. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PT Paul T. Managing Director Marketing and Advertising ### "A great form builder for any online application." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2025 Great, couldn't be better. You can produce forms very easily with a drag and drop interface. Styling the forms within Formstack is ok; perhaps not as many freedoms as other products but it did everything I needed it to do. Pros A really simple entry point into building online forms for any website. Simple to use as a standalone product i.e. producing a form for an organisation and hosting direct with Formstack; or embedding so it's on your own URL. Cons There isn't really anything I didn't like. I simply started working more with Wordpress and found it easier to deploy Gravity Forms given it's native within Wordpress. I believe that Formstack now also offers this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Sally G. Customer Service Auditor Health, Wellness and Fitness ### "Great form tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2025 I've been using this tool for a while now and it's by far the most "high-end" form tool I have used. I did hear the cost is higher than others, but I can understand the reason for that. Pros What I like the most about Formstack Forms is that it has HIPAA compliance, which is extremely important as we are a healthcare company. Cons I don't really have any complaints, except maybe it's not that easy to learn as it's not as simple as other form tools, however, it's worth learning. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP Joshua P. Tessitura Operations Manager Performing Arts ### "Great form solution for many organizations" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 26, 2025 Formstack has been exceedingly useful, but the form limit without large increases in cost have proved somewhat restrictive. Pros Formstack is a fairly robust system with many options for creating and customizing forms and allows for more automations through integrations and API hooks. Cons The cost of Formstack can be prohibitive for smaller organizations with extensive needs. Alternatives considered [Typeform](https://www.capterra.com/p/137289/Typeform/) [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/) Reasons for choosing Formstack Forms Formstack has a more robust set of options than many other tools...it is a little less streamlined in its user interface, but that leads to a stronge ability to customize the entire system to your needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RG Raja G. Directrice E-Learning ### "Un outil de création de formulaires flexible et puissant" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 6, 2025 Pros J’ai apprécié la facilité de création de formulaires, les nombreuses options d’intégration et l’automatisation des workflows Cons La personnalisation des designs est limitée par rapport à d’autres outils Switched from [Wufoo](https://www.capterra.com/p/224990/Wufoo/) [OneDrive](https://www.capterra.com/p/161304/OneDrive/) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) [Publer](https://www.capterra.com/p/177145/Publer/) [Sapling](https://www.capterra.com/p/151559/Sapling/) Je suis passé à un autre produit car j'étais pas trop satisfait Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Digital Product Owner Non-Profit Organization Management ### "Great form builder with powerful workflow functionality" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 11, 2024 Really positive, The API for more complex tasks along with integrations and workflows give us flexibility we need Pros Great form builder with powerful workflow functionality to help you automate business processes Cons has less element options then its peers like gravity forms or jot form but great for most use cases Alternatives considered [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) Reasons for choosing Formstack Forms Better process management and automation tools Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Communications Project Manager Wholesale ### "Trackable, Customizable, and Easy-to-use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 10, 2024 Pros Formstack forms are easy to create and more importantly: track. We can very quickly pull insights from our Formstack forms to understand what our audience is thinking Cons Formstack lacks the customization features of other interactive form offerings. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Founder Pharmaceuticals ### "DO NOT USE FORMSTACK" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 19, 2024 Where do I even begin... Formstack is HORRIBLE across the board. To start... Absolutely criminal pricing. Second... Next to impossible to cancel...HUGE waste of time, there's no cancel button. I've been trying to cancel for 2 months... and in the meantime they have been billing me for those two months. And also they have just let me know that apparently I am on a yearly contract?? And I can't cancel for 8 months? After I spend another $4k+ with them?? I am so beyond disappointed. I have been a customer for 5+ years. It's an insanely expensive, subpar service. I am so beyond my limit with Formstack. On top of all of this, I have reached out when our form logic was just NOT working (REALLY bad look for us for our clients) and they gaslit me and told me it was working after it had been fixed. SO why when I did absolutely nothing did my form not work and now it all of sudden works??? Hm... Go with another form provider. My business needs HIPAA compliant forms and there are way better alternatives out there for a FRACTION of the price. Like less than what I am paying PER MONTH at Formstack for an entire year kind of fraction of the price. I would give 0 stars if I could. I've been getting ripped off for years and am mad and feel taken advantage of and now they are making it my problem. I could have saved $10k if i switched to another provider earlier. I wouldn't be so mad because I do take responsibility for my part in this... but it's also taken me HOURS to attempt to leave the service (they still haven't cancelled my account and each month that goes on they keep charging me!!!!), another 20 hours or so to rebuild my forms on another platform. I am beyond unhappy with them and FULLY recommend you go with a different form company. Pros They offered HIPAA compliant data managmenet Cons Horrific customer service, criminal pricing model, sneaky contract terms, impossible to cancel, huge waste of time working with support, support just gaslights you when you tell them something is wrong Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) HIPAA compliance needed so we switched to Formstack Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Raphael B. Ceo Renewables & Environment ### "Outdated, expensive, lousy support " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 17, 2024 Horrible and getting Worse as weeks pass Pros None whatsoever. The product is outdated. Complex to use. Cons Support is rude. Inefficiënt. slow. The product is way too expansive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/118892/Formstack/reviews/) Popular comparisons [Google Forms vs Formstack Forms](https://www.capterra.com/compare/118892-176571/Formstack-vs-Google-Forms)[Connecteam vs Formstack Forms](https://www.capterra.com/compare/118892-153140/Formstack-vs-Connecteam)[Jotform vs Formstack Forms](https://www.capterra.com/compare/118892-158456/Formstack-vs-JotForm-4-0)[Google Workspace vs Formstack Forms](https://www.capterra.com/compare/118892-247901/Formstack-vs-Google-Workspace) [Docusign vs Formstack Forms](https://www.capterra.com/compare/118892-121506/Formstack-vs-Docusign)[123FormBuilder vs Formstack Forms](https://www.capterra.com/compare/118892-122770/Formstack-vs-123ContactForm)[Cognito Forms vs Formstack Forms](https://www.capterra.com/compare/118892-138990/Formstack-vs-Cognito-Forms)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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